The Horseshoes Inn in Powys

We had food here and stayed in the carpark overnight, good sleep delicious food and the service was excellent

We chose the Horseshoes Inn by the welcoming web site, but when we got there and entered the place we were confronted by a young person who immediately asked if we had booked? It was a lunchtime and I replied no, we were passing (actually on our way to Wales) by. There was no greeting of hello or amicability. The car park not large was not full, my wife and I, dressed decently by all appearances was slightly taken aback of the sharp retort of informing us 'we're fully booked' oh even the many outside tables that no one is sitting at? It was I should add a beautiful early Autumn day, 'we're not serving outside as we're fully booked we are busy! There is on the Horseshoes web site a notice advising to book seats, although this is general practice, all outside tables were empty, this was quite puzzling that is was considered not be necessary to accommodate in an age where catering is mainly seeking out customers. No apologies for what you may think is a poor review, but employing what I consider untrained staff in customer service and civility is a big No No. Hopefully your staff will get trained in the near future!

Staff services are good and really friendly, great location close to Newtown or Welshpool, not stopped in any of the rooms yet it’s always been just visits for food and drinks.

Very welcoming staff. Fantastic places to stop for a quick break and the food smells fantastic too. I would be happy to come here for a meal.

Had a great meal . Friendly and helpful staff .couldn't fault it, will definitely recommend

Staff were lovely, service was very good and the food was very nice.

Absolutely shocking customer service and the food was even worse . One meal was forgotten and by time it came out the rest of table had finished . Because it was rushed the fish was rubbery . Couldn’t eat it . No one came over to apologise or to say anything . The only one who apologised was the young girl behind the bar . Other two didn’t care

Decent food at a good price, worth a stop

Friendly welcome..good tasty food...and good portions...prompt service..I had the faggots they were very tasty...highly recommend this place...

Better signage for where to let your dog have a wee are needed . Big sign saying not allowed to wee on grass outside pub but no alternative on the sign. My dog devastatingly got knocked over on the busy road as very nervous and slipped her harness. Obviously we told the deputy manager who was totally unsympathetic which we found very hurtful and rude. She just said we should have gone to the canal but not being local we were not aware of the canal. Contacted the manager who just replied with a load of waffle basically saying it’s our fault for not asking. The pub opened at 12 and we got there at 1150 so no one to ask . However the main issue is if you have a sign to say dogs not allowed on the grass you could amend the sign and just explain where to go instead. I can see why the assistant manager is so uncaring with the response i got from the manager. Don’t promote yourself as dog friendly if you can’t even give signage for an alternative for dog owners to use. You are on a busy road with much passing trade like we were coming from Cardigan and it’s not obvious what the alternative is . A bit of kindness goes a long way and if your assistant manager had shown a bit of kindness and compassion rather than blaming us I would not be writing this. Shame on her .

Friendly, efficient service, great location for travelling, good was good with plenty of choice.

Waited ages at the bar for a drink not a single person said ill be with you in a moment took so long I left

We walked to this pub for a drink earlier this afternoon and quite honestly can say we were overwhelmed by the service & kindness shown. Lisa & Darren, you really made our day. Over & above any expectations. You were kind & considerate & your food was awesome. Thank you 😊

Nice road and canal side pub. We called in as part of our walk, hoping for lunch. But unfortunately they couldn't do food in the garden where we were sitting with our dog. Nice beer though from two local breweries, but I had hoped to support a local business a bit more than a few drinks.

Easy access in and out .. Friendly staff.. Great food and company.. Bike night Mondays...

We stayed in a cottage nearby but didn't really want to cook much. The first time we visited we realised that there was no need to search for anywhere else. Friendly staff and great food. Good portions and reasonable prices too. Good sized car park too

I've been in here a couple of times, as my Mum lives locally and the food was very nice the first time we came. But when we came in just for a drink recently, the man who served us with the drinks was friendly, but the lady behind the bar said to him as she was preparing our drinks that our request for a lemonade and a lime juice with water was unusual. I thought she was rather snooty, and we were sitting on a table right by the bar, so we heard her. Think tact is maybe not her strongest point and we often order lime and water at our local pubs. Obviously she's not used to customers wanting soft drinks that aren't fizzy.

We are local but have not visited before. And after this visit we will be back. We all have different burgers that came nicely presented. All were very tasty, and the onion rings were awesome. I personally had lamb and mint one. There is a wide range of non alcoholic beers and ciders if, like me, you are a non drinker or are a designated driver. Very nice and friendly staff, accommodating all your needs. Plus it is a nice and clean environment, plenty of parking and large beer garden plus kid area outside. Thank you, and we will be back.

Stayed in the cottage that is located just behind the pub but still on the grounds, lovley cottage, nice lounge/kitchen area, good size bathroom with oversize shower and a good size bedroom, bed was firm but comfortable was workable WiFi in the cottage around 5meg,but I know there will be a full fibre upgrade, conference calls were not a problem. the pub is a good size good carpark and looked like a stay over place for campers, good choice on the menu, I opted for the hunters chicken, very nice indeed, soft tender chicken lovely bbq sauce and plenty of cheese. the sticky toffee pudding was beautiful

Super busy, friendly atmosphere. I just went in for a drink and was served super quickly and sat outside to enjoy the weather. Great place to stop.

It was a great stop on the walk The food was good and the staff was nice and friendly good for the dog

The location is very good for travelers. The atmosphere was not so good.

Called for a meal, after been to a hospital appointment. Good they're open 12/4pm. As some pubs finish cooking at 2 then then start again at 6pm.

Food all freshly prepared and excellent quality. We are coming back in a few days time whilst we are on holiday. Would definitely recommend. Staff all approachable too. Thank you

My wife's salmon was delicious, my pie OK. Service seemed frantic, but it wasn't busy. We live nearby and have a converted barn used for Airbnb guests. We often get asked where to eat. We thought we'd give it a try again. Some years ago we went and hadn't returned. There are quite a few alternatives nearby.

Great food ,lovely staff and friendly and great service. Absolutely recommended 💯

Lovely staff, good food and large portions. Not cheap but good value compared to many other places. Doggie friendly too. We always book ahead. Take advantage of the canal footpath behind the pub to stretch your legs after a long car journey, it’s very pretty.

Great location for a walk from berriew along the canal good food 👌 I did joke icecream scoop could of been slightly bigger was rather nice though.. good place to meet and have a meal ..

Service was OK but they seemed preoccupied with the bikers outside.We had lamb burger which was really nice but a bit dry sauce was needed inside the bun .chips were nice .pretty average prices .

absolutely amazing, fantastic service and great food. highly recommend

Had the lamb and mint burger today, it was amazing. The last time I had one was at a Gordon Ramsay in London, Gordon you need to take some lessons from here, the burger was amazing I could taste the lamb unlike the one I had in London. Service is amazing extremely friendly staff, the next time we are up this way will definitely be popping in.

Stopped for lunch on our way to our holiday lodge. Really nice pub, lovely food and great staff and service.

Popped in as we were passing on the way to Liverpool. A lovely little pub just off the main road. We ordered the beef lasagne and BLT sandwich with 2 cokes just £30. Great service and tasty food. What more could you want. Outdoor seating was a massive bonus.

Used the motorhome stopover and had an evening meal. Friendly and helpful staff, quick service, good food and not too expensive. Noisy situation, quietened late on, started again at 6am.

Most delicious food with a real and charming Welsh welcome. Can only recommend!:)

Food was incredible, one of the best roasts I’ve ever had. Turkey soooo nice!! Also the starter of duck arancini was perfect.

Great food, friendly staff and dog friendly.

I don't remember going here but I'll give them a good heads up.

We stopped here for a lunchtime snack. Staff were very welcoming, the food was very good and they a great choice of beer. The inn was exceptionally clean and had a lovely feel to it. A credit to the manager and his team.

Lovely dog friendly pub, pleasant staff and nice food

Due to health issues, I had to stop and use the facilities. I asked the man standing greeting. He said yes only if we were dining. I informed him I would buy a drink once I used the ladies. After using the toilet. A blonde bit was standing with her hands on her hips demanding I buy drinks for using the toilet. I informed her I wasn't a child and didn't need supervising. She followed me out to the car to get My purse. I purchased 7 fruit shoots. While outside I saw a couple changing and their baby. They gathered the baby's personal hygiene items to be told by her they were not entering the premises to change the baby and had to move on. The idiot blonde could see the baby was distressed. Fair play to the parents they got the baby's changing mat and started to change the baby on the floor at the side of the car on the damp concrete floor. She would not move and stood over them watched them change the nappy and started to demand they move on or buy something. They are vile and need to gain customer service.

Came here for my mrs birthday meal and we found everything fantastic from the food to the staff a very good experience all round would definitely be back again

Nice friendly place good beer although quite expensive

Superb food. Good service.lovely pub

Lovely food, pleasant overnight stay in the carpark. Nice walk along the canal.

This place is a must amazing staff lovely food and amazing view s

We were not happy with our visit today. A bill of over £200. Poor quality of food and very bad service. We won’t be going back there that’s for sure! When we expressed how unhappy we were. We had no apology at all didn’t want to know why we were unhappy.

We had a lovely lunch on our way home from our Brecon Beacons weekend with our 6 month old puppy, and even though we hadn't booked, they gave us a really nice table where we could sit with our dog. The table was very popular and they had to turn people away, so it's well worth booking. The staff were fantastic and very attentive even though they were very busy. The food arrived hot, and the portion sizes are just right. I was so pleased that they had decaf tea! Not many places offer this. I would highly recommend The Horseshoes Inn 😊

Found this place by accident whilst travelling home and I'm glad we did. Reasonably priced food, which was very nice! Kids meals are a good size! Would recommend!

Good atmosphere. Food good but needed more seasoning. I had the Ultimate Burger and it wasn't great due to the size of the burger patty itself. Smash burgers are the way.

We came for Sunday lunch & it didn’t disappoint we had the two meat roast which came beef Turkey Yorkshire pud two pigs in blankets. broccoli,carrots & cauliflower came on a serving dish to help yourself. Which all came in out quit quickly till we noticed there was no roast potatoes on our plates 😜 one of the staff was very apologetic & went to the kitchen came back with the roasties for us on a servicing plate 😀 we had a laugh about it things happen when you run a busy kitchen I forgot to take pictures of mains. But we did have a pudding each I had the cheesecake which lovely & my partner had Apple& pear crumble which was also lovely. Is was our second meal at pub & we will return. The staff are very attentive & lovely friendly

Food was lovely service excellent.very light and airy.very clean.we didnt take the family pet but dogs are welcome

The owner of this pub darren is like no other he has a pure heart and his staff are amazing. After the worst experience at the northcottage at glanseven just down the road he allowed us to stay warm have drinks charge our phones along with trying to find us alternative accommodation. we will forever be grateful

Newly refurbished Inn serving excellent food with polite attentive service

Had a fantastic sunday lunch here staff lovely Parking was good even with our 7 meter long camper Will be back ❤️

Everyone is extremely friendly and professional. 5× food . Very welcoming Log fires Would highly recommend .

The cottage is beautiful, clean and comfortable a little walk to the horseshoe pub that does great food thanks to Darren and Tom.

Good selection of ales. Good food Dogs allowed Could do better for the drinker only

Stopped off for drinks on a long drive, and this place worked out about halfway. Nice place, the food looked good but didn't eat. There is a nice outdoor sitting area and a separate play area for kids.

Lovely atmosphere friendly. Food excellent. Service excellent. Good parking area easy to reach on bypass

Great little pub. Right on the Monmouth Canal. Adjacent to bridge 125, canal locks and lime kiln ruins. Good food, beer and service.

Really enjoyed our visit here! The staff were friendly and attentive, and the fish and chips were delicious!

Supposedly dog friendly pub, we arrived on a very quiet Monday afternoon but got turned away as there was already one dog in the pub. Edited as I can't reply to the owner. Saying you have an area for dogs, yet only allowing one dog in that area does not make a pub dog friendly. It's a poor attempt. On your website you state: "The Horseshoes Inn Welcomes Dogs in the Bar Area and Outside but they must be on a lead and under control at all times. When booking please let us know you wish to bring a dog so we manage numbers" The use of plurals infers that multiple dogs can be in the bar, not one single dog and no more. I'd suggest editing your website to state one dog only. We used to frequent the pub on the way back from visiting family, however we won't be returning.

Fantastic suday lunch. My son had the ultimate berger. Wife had the salmon. Hiley recommended. Will be going back again.

We had a wonderful Xmas lunch at this inn. Food was delicious and the staff were friendly and helpful. We are all vegetarians but we had a great choice of food and really enjoyed our meals.

We had a fantastic meal here after a tough morning trying to get out following snowfall. The food was very good and what made the experience extra special was the fantastic service we received from Elli. Thank you Elli for all your help.

Had a surprise birthday party here. Good food, nice frendly staff, good atmosphere. Nice, clean with character. Had a really good time thanks to all of the staff.

First and last time for Sunday lunch .beef was extremely tough .roast potatoes were fried in frier not roasted. When told, were charged for whole meal .would not return .

Great food, nice venue, well priced, (The gammon is fantastic!)

Friendly staff, and good food. Also great non alcoholic drink options, especially the Guinness.

UPDATED REVIEW OCTOBER 2023 FOOD STUNNING, ABSOLUTELY AMAZING !!! SERVICE WAS ATTENTIVE. FAB ATMOAPHERE. Lovely tasty well priced food. Good service. Always a welcoming host. Clean and well presented. Think they might be over staffed though, there were at least 4 people standing around not doing a lot for the entire time we were there again this time. We've been twice recently and enjoyed it both times.

A great spot for lunch. Delicious food with a wide range of options, dog friendly area and welcoming, attentive staff. Nearby to popular walking spots too.

Great lunch there the other week. Generous portions, delicious food and great value. Friendly but unobtrusive service, Thank you.

Staff were friendly but wine had been opened a long time was stale and vile. 3 adults drinks, a child's drink and 3 packets of crisps cost nearly £27 yet the same order at a pub less than 5 Mile's away was just over £20. Children's park was poor, not much more than a slide, this could be a fantastic park encouraging more customers and families.

Had an excellent meal here, with our 2 dogs allowed in (and fussed so much by the staff). The food was super, a reasonable price and they had a brilliant choice of craft beers to choose from.

Superb pub, excellent food and beer. Great Sunday lunch service and what a roast. Excellent sized portions for a hungry person.

Nice stop off if travelling from Newtown towards Shrewsbury. Decent outdoor area for those sunny days. Plenty of free car parking.

The location is lovely and the outside is clean. There is a good sized car park to the side. A play area for children is a lovely addition along with nice outdoor seating. On entering the pub we were greeted by a friendly face and quickly shown to our table. Our order was taken by a very friendly lady and drinks arrived quickly. Sadly the food let the whole experience down. Very average and not the most tasty. Considering the prices, I expected better

My friend and I went for our usual lunch out most Saturdays after riding. Today we chose 'The Horseshoes'. When we entered, the place was cold and we sat with our coats on by a freezing radiator! The women took our order and insisted their onion rings were beer battered homemade ! My £16.95 burger came on a slate ( not even a plate !!) Freezing cold fries on a scoop!!Not 'skin on' as I was informed from the menu. The onion rings were NOT home made. The burger was bought in, it was thick, tasteless and I'm suspicious on the percentage of beef in it !! My friends steak and ale pie was dry, it was a slice of a bigger pie that was again bought in from a cheap brand. The mash potato was glupe, made from dried granules and the gravy as thin as water. We got a £6 voucher discount, which was £3 off each. Did not cover anything, so a pointless gesture. They shouldn't of bothered as we will never enter that cold over rated place again.

Lovely meal, busy and was warned of a delay for food because of a large group having arrived but meals still arrived within 20 mins or so. Nice staff.

Excellent hosts, very nice atmosphere, very good beer, Dog friendly too. Great for a canal walk

We have just spent a week in llanbister, we were told the Horseshoes was great for food although a bit of a drive, 30 mins. We called for Sunday lunch, the food was amazing and the staff and manager most accomodating and polite. We then called a further 3 times trying a different meal each time, all i can say is the food each time was exceptional ans the staff most polite and couldn't do enough for us. I would highly recommend this place if passing or staying locally. 5 stars. 👍🏻👍🏻

We stayed on the car park in our motorhomes whilst travelling around Wales.

Popped in for a late lunch. Friendly welcoming staff, great sized portions with prompt service. Good looking outdoor seating area for those sunny times. Good value for money too

This was a lunch stop on a long journey. Not sure if they have rooms!? Service was good and quick, and food was lovely so made for the perfect stop.

Lovely place to visit, friendly staff, great food, highly recommended, 👌👍

Lovely pla e nice location... friendly staff but they were under pressur

Stopped by in passing and from a varied menu selected traditional 'fish and chips' which were cooked to perfection. Excellent meal, such tasty fish, thank you.

Lush food very welcoming. Made grandads birthday meal very special.

Today was the second time we've visited and we were again very impressed by the service and the welcome you receive on entering, they made a huge fuss of the dog, service was very fast with little wait time, food was very nice with generous portions and a large menu to choose from, throughout the whole meal were made to feel welcome. Couldn't fault any part of it will definitely visit again. As a side note I would recommend calling to book in advance to guarantee getting a table as it is a popular place.

Lovely food, great fast service.

Wow. Visited today 15th August. Staff were so polite and accommodating. Food was amazing. We had lasagne, gammon, lamb burger and a halloumi burger. All was perfectly cooked. Never had a halloumi burger that melted in your mouth (normally people over cook it and you need a chainsaw to cut through it). This melted along with the softly toasted bun. Will definitely visit again.

Stopped here twice. Great food and service both times. Reasonably price too. Worth the stop

We had a meal on Monday dinner time both had steak pie, mash and mushy peas the pie was excellent but the only thing that let the meal down was the mash potato it tasted like packet mash potatoe which for the price of the meal it should of been proper mash potato.

We had passed here regularly. It always appeared to be a popular place, so we were looking forward to visiting and anticipated great things. It was busy and the staff went out of their way to find us a table. Service was great and the inside setting was pleasant but the food was a disappointment. It was very average pub food at best.

Terrible customer service. Charged us for unnecessary expenses such as usage of toilets and tap water. Also kept on looking at us weird like we were going to steal something. Would not recommend going to them at all.

Did not stay over but had a great meal.

Brought my car club here. Darren was really good throughout the whole process of arranging 20+ heads to attend. Will definitely be coming back

Only stayed for lunch which was lovely, two courses plus drinks for two was just over £50.00 not bad these days. Friendly helpful staff and dog friendly too.

Dropped in on the of chance,clean well presented and amazing food and service