The Pepper Mill Pub in Stoke-on-Trent

Food was shockingly bad Waiter an igit Took the wrong food order Then when the food was delivered no mention of an undercooked steak burger inedible I went to ask about the poor quality but was told that’s the way it is sorry about that 14.79 wasted I’d rather eat out of the McDonald’s trash a bit further down the road Customer service shocking food worse And I’m obese so I know food Thanks for nothing

Went for breakfast today' absolutely great bacon and sausage sere lovely. Table all set and ready and friendly staff will return for carvery

Took wife and toddler niece for lunch which was booked in advance for 12.30 - we arrived at 12.20. On arrival staff were friendly but informed us that "there could be a short wait for food as the chef is new and still working out where everything is." We decided to go ahead as there was plenty of space and it wasn't busy etc...and swiftly ordered - a club sandwich for me, my wife ordered a pie and some fishfingers for the toddler - and we took our drinks to the table. We then waited for almost 90 minutes - there was no word from any staff on the ongoing wait - no apologies, no free drinks or refills, no updates on when we might eat anything. In the end the toddler had become very unsettled and hungry so we had to leave and get a refund - no apology was offered to my wife when we went to get our money back. We hadn't ordered anything fancy - just a sandwich and a few basic items which could be warmed in a microwave or on the grill. I do appreciate we were warned in advance that there would be a wait, but once an hour had passed I would have thought the staff might want to extend some hospitality to guests with young kids - as it was I felt the staff were all very busy flying around but without a clue what they were doing and nobody wanted to speak to us. As it was so late when we left we had missed a lot of other pub lunch lunch services elsewhere so ended up getting a McDonalds drive through! As a big chain Marstons should not be offering a lunch menu if it can't deliver food for a 12.30 booking within an hour - and should certainly not be taking bookings if the staff aren't able to do a normal service. I will not return here again - I will take my trade to smaller independent pubs which rely on being consistent

The carvery was amazing. Choice of 3 different meats, good selection of veg and the best roasties, ever! Staff were lovely, pub was clean. I just need a bigger tummy for next time.

Visited with the family Friday afternoon. Ordered drinks and food and was very happy to be told it was two Moretti for just over the price of one! Food was great , staff were great with my elderly Dad and the kids. Didn’t realise there was a was carvery on Sundays so will most certainly be back to try that. Had Philly steak baguettes and chocolate fudge cake, absolutely great

We visited here for a family celebration. My daughter received a phonecall on the morning of our visit to say it was carvery only that day. We were disappointed but thought it was probably because they were expecting to be busy as it was St Patricks day. However that wasn't the case there were hardly any customers in there and the service wasn't very good at all. The food was just 2 choices of meat they had run out of stuffing for the day?? At 1.30pm?when they had Turkey on??. The Yorkshire puddings were flat and undercooked the carrots were so hard I had to leave them. It wasn't very nice and certainly not worth £12.99. The lad who served our carvery kept apologising that he had never done it before he had been thrown in at the deep end, it wasn't his fault he did his bestas he had to serve behind the bar in between too. It was a shambles and at 3pm they had a handwritten scruffy sign on the door saying no more food served that day. It was as if all the qualified staff had rang in sick and they had got random people to try and run the pub for the day. We certainly won't be going that pub again to be honest if it wasn't for a family celebration I would have left after the first drink and skipped the so called carvery.

We went to the peppermill in longton with people we support the lady who served us libby was very accommodating and friendly made us feel very welcome and could not make us feel more welcome lovely lady lovely atmosphere great place to go highly recommended

Relaxing environment. Service was quick and friendly. Food and drinks were to our satisfaction. Ideal location for shopping in retail park.

For Mother's day myself and my family booked in here for a meal. Some of us travelled from North Wales. Being a regular vistor to a Marstons pub locally, where we eat regularly I thought it was a safe bet to book this one. How wrong was I . We all decided on carvery. The meat was dry. The server placed our Yorkshire puddings on plates with his hand ! The cauliflower cheese, well that was just cauliflower with grated cheese sprinkled on it. The server said he'd been fighting with it all day !! Well I think the cauliflower won. The carrots were soggy and barely warm, the mash had a crust on it you had to break through and the roast potatoes had been deep fried and were inedible. My dad's beer was warm and cloudy (goblin golden) no Pedigree available. Most of us left a large amount of food. We had a refund for 1 meal. Both my self and my elderly father were quite ill that night and a couple of days after. You certainly don't need to eat indian food to get Delhi Belly. A couple of the staff were rude and didn't like the fact that we complained and stood behind where we were sitting discussing it with family members and other staff . Overall it was a shambles to say the least.

Came for mother's day. The wine is so over priced £18.50 and that was the house wine. The carvery was shocking we were at the bar paying and other people come to ask for a refund before they even went get the food. We carried on because it would have been to late go anywhere else. The meat was over cooked the roast were frozen ones the carrots were still dirty and the peas were very dry. The service was not the best I will never go again .

Terrible!! Carvery selection very limited which wouldn't be so bad if it was good quality. We had intended to come for the carvery but after seeing it we decided against it. We came for Mother's day and my mum decided to try it .... bad mistake. Carvery server picked the yorkshire up with her hand and plonked it on the plate - no gloves or anything! The pub was pretty deserted and still many items not available from the menu. No cutlery on the tables. Had to return a pint of Hobgoblin Gold as it was cloudy and tasted off. Ordered a single Gin and they poured a double with "pressure" to pay for it. Mushy peas cold with the Fish. Steak and ale pie came with a gravy jug with a layer of "skin" on the gravy. No southern fried chicken vailable for the chicken burger. Ordered a rocky road sundae and advised there was no chocolate ice cream but it could be made with strawberry and vanilla so decided to give it a whirl.... it came and had no chocolate sauce or chocolate brownie so essentially £5.99 for a scoop of vanilla, a scoop of strawberry and some squirty cream and marshmallow 😳. We had to wait 20mins for the pleasure! Would have given zero stars if this was an option. We only came here as we left booking somewhere for mother's day till the last minute and there was 9 of us.... its no surprise there was availability here!! It's not as if the prices reflected the quality - relatively expensive too.

We had not here for a while but as we were mailed an offer we thought we would give it a try. Booked a table online for saturday night however on arrival we were told to sit anywhere , the pub was almost empty and had no atmosphere. Tables were left uncleared and staff was very minimal. There was no pepsi max on the bar and the place looked very run down. The food however when it came was ok, but we would not be returning anytime soon even with an offer there are definitely better places to eat.

We used to visit on a regular basis and as we had some vouchers for 30% off we thought we would give The Peppermill another try but we were very disappointed especially after my wife and daughter and myself made the effort to go out on a wet evening. Premises run down with thread bare chairs and after reserving a table told by a member of staff to just find a table (the place was empty) and if the table needed cleaning to let them know! Ordered food at the bar from sticky dirty menus and was told they did not have any desserts (which we found strange at £5.99 each) and was limited to only one brand of hand pulled beer as all the rest were off. We asked if they had any servettes as there was only one on our table for four and none on any other of the tables to be told "I will have a look to see if I can find any". Meals delivered to table and I can see why there was 30% off, poor burger and fries at £11.99 which was tasteless and bland and two Hunters Chicken which were over cooked and like rubber. We did not stay any longer than necessary after finishing our meals as when we left there were approximately six people in total in the pub in total. There was only one member of staff who had any sort of customer focus who was the gent in the white shirt waiting on tables who was very pleasant and helpful. What I find really annoying is we made the effort to come and support your business to be let down by poor food, dirty rundown premises and staff who appeared to have no interest in their job and it was all too much trouble to even find some servettes and bring them to the table as promised. I will shortly be leaving a review on Trustpilot as I do not think people should be subjected to such poor standards, quality and service.

Absolutely terrible experience. Booked a table as was advised on the website, walked in and stood by the ‘please wait here to be seated’ stand for at least 5 minutes until bar man stated to ‘sit anywhere duck’. Sat down near children’s corner- felt tips pens, books and jelly sweets scattered all over the floor. Ordered using the app (menu more extensive than the table copy with more options?) ordered 2 adult mains and 2 kids meals, also ordered drinks. Food came out within 5 minutes- fish and chips was a fantastic portion size and mainly good, batter slightly undercooked but a lovely piece of fish. Kids nuggets and chips also nice apart from we had chosen the option of veg sticks, for both, to have a tomato cut into chunks on the side of the plate???? I ordered vegetable chilli on a jacket potato- if there was a tablespoon of chilli sauce that would be an over exaggeration.- we had to ask for cutlery and waited 5 minutes for drinks, which we were then told they don’t go through with the food on the online order? So we had to request them at the bar (by which time the food was going cold). Kids fish fingers I would avoid- on the inside o the fish was Grey colour so didn’t allow daughter to eat. We were unable to explain or discuss this with any staff member as there was one man on the bar serving drinks to queuing customers- no other staff were around and so we left after 10 minutes of waiting!! Very disappointing experience and it wasn’t a cheap meal really - 2 mains, 2 small kids and 4 drinks at £50.00. Will not be returning!

Wow, where do I start?! Went as a family of 4 for dinner and hardly anything left on the menu! No onion rings, mixed grill, brioche buns, pineapple for gammon, chips (had to have fries), cask ale, correct glasses for drinks. The list literally goes on…. Walked in and the atmosphere was strange. Literally 2 tables in on a Sat evening apart from us that was all so maybe we should’ve seen the signs in hind sight! Food came within literally 5 mins of ordering which was a strange sign! Probably all sitting under the pass ready to serve! Not fresh at all. Hunters chicken were cold and curry was disgusting! When we complained to the manager who strolled downstairs in her normal clothes she was in denial and said “they hardly ever have complaints” and that they had “been busy all day”. Even though the menu was limited, we weren’t complaining about that even though we were not advised when ordering, however the lack of quality of food produced was poor. Embarrassing! In the end they actually closed the kitchen as it was more pain to keep putting the staff through! All tables were complaining near us. Looking at past reviews, they’ve had no mixed grill and limited stock since 2023, so what the manager told us was total bull and couldn’t give a monkeys in all honesty! Said she’d been running the pub since Nov 2023… well, if I were her, I’d give it back or just board it up cus that’s where it’s heading! Seriously, if you’re hungry, head to the maccies just up the road… don’t waste your time here!!

If I could give 0 I would. Absolutely disgusting food, chicken was cold (wouldn’t be surprised if we all end up with food poisoning), popadom tasted like soapy water, lack of food available from the menu, beer awful and no cask ale in a Pedigree pub!! Arrived at the pub with a table booked for 4 and just advised to sit anywhere as there was only us and another table in there at that time. When we went to the bar, we tried to order a pedigree - not available, we then tried for a Hobgoblin - she went to pull it and nothing came out, we then just asked for any available larger to save the embarrassment. Upon ordering the food, we ordered a chicken tikka masala and they advised there was no rice other than coconut rice (which wasn’t even on the menu) and no naan, so we asked for extra chips to be told they only had fries. We then ordered 2x hunters chicken to be told there was no onion rings or bacon, and then gammon to also be told there was no pineapple. When the food came out (which only took about 3 minutes), the chicken was cold throughout and left two of us worried to eat it. The curry did come with a naan however it was as hard as a rock, and the popadom tasted like soap. Surprisingly the gammon was edible, but still not worth more than £5 for the meal. I can’t believe the total bill would have been nearly £70 - it was absolutely atrocious, completely inedible and cold!!! When we brought this to the attention of the team leader on duties attention she advised they hadn’t had the delivery and just to complain to head office at Marstons. To be honest, I wasn’t moaning at the lack of food but what was produced and put in front of us - the lack of food just then tipped this whole situation over the edge as a complete joke. Management then came down from upstairs as I pushed for a refund and explained that she was shocked at the complaint and it had been really busy and she normally gets positive reviews. This is complete and utter rubbish, the pub was dead and every single table was asking to raise a complaint for get money back. This pub needs some major TLC or just a bolt to lock the doors for further disappointment.

Do not understand what's happened to this place recently. Either don't have it, something is missing or it's cold. Windows will be boarded up soon enough at this rate

Under New Management.. New Chief..Definitely worth a visit...food cooked to perfection..Staff very welcoming and helpful nothing to much trouble.. Highly recommended .. Even have a pool table and Dart board arriving soon and other community based projects

We waited an hour for one meals, and then 45 minutes extra for the other three that were cold. The service was horrible and the kitchen staff messed up all 4 of the orders. Will not be coming again. Only one of the staff members that we spoke too was respectful.

Went to try their Thursday steak deal & very good it was too. The new staff / owners are friendly and accommodating. With a little tweaking, they should do well. We made a reservation online and it said to wait by the door to be taken to our table. However, eventually, staff who were sitting down just told us to find a table ourselves, which we did. Try it and give them a chance.

We had a lovely meal while waiting for our car to charge (if you're an EV driver then head here to charge). Staff were very friendly, restaurant/pub super clean.

Half the food on the menu was not available our starters were bought out half way through eating the mains after being told the starters had not gone through the till so they were put in a take away box. The carvary was not available to be told it's only on at weekends (it was Saturday) .won't be back this is the second time we have experienced this lack of food and poor service .

Went for usual sunday lunch. Very under staffed but manager and all staff rallied around to make sure things were right.....even putting up with some impatient and abusive customers. Well done to the team today. Food and service as good as ever.

Visited on Boxing Day with a group of 10 people. Wasn’t aware when we got there that is was carvery only as I had booked the mains menu. In the end that wasn’t a problem. The carvery was outstanding and very generous amount of meat added by the friendly server. Potato’s and good choice of vegetables which were beautiful and hot. The chef even went out of his way to cook us 30 pigs in blankets which we asked if they could do for us. They were excellent as well. Good choice of drinks and very friendly bar staff and all staff which I saw were friendly and helpful. Would definitely recommend and I will be visiting again for sure .

Had a brilliant time. The servers was great really enjoyed the food. Bar staff were friendly food was out in a good time. Will definitely be going again.

£50 a head for a cheap starter, fatty meat, and then asked to leave without having the 3rd course because "they were running late & needed the table". Even the waitress said it wasn't great. Absolutely disgraceful, 8 peoples Christmas lunch ruined. NEVER EVER AGAIN. Even the beer was flat.

This place has really gone downhill, so we won't be coming back. Food came out randomly and cold with items missing, two of our party got their food after we had finished, even though every time we asked it was 'on it's way'. The only saving grace was to barman, who was very friendly, and the only one who seemed to know what he was doing and easy on the eyes.

We came into peppermill just for a starter and a drink . We had the soup of the day with half baguette for£4.95. Unfortunately the half of a baguette was 2 small slices and the soup was the smallest potion of soup I have seen...

Absolutely terrible, we had prebooked, but as it was very quiet were told to just choose any table. We ordered food and drinks at the bar and waited for our food. After about half an hour my husband got his meal and then we waited...

Had lunch today8 December with my friend Sue. Under new mangers. The food was lovely. The atmosphere was very friendly. And welcoming. The manger was very friendly and welcoming to. Really enjoyed are time their.

Arrived at 12.45 they had a dozen customers at most ordered of there basic menu as carvery was off, no mention of delays on food. Hour in I went to the till to get a up date, they apologise, said it would be 10 minutes...

9 of us sat to eat. Waited half an hour for three dishes to arrive. Nothing else. Asked where others were and was told they would be 10 minutes. 1 hour and 15 minutes after order, next lot of meals arrived. 15 minutes later, the...

Went there for a meal and I placed the food order and took like nearly an hour for the food to arrive, the restaurant wasn’t that busy but don’t know why the food took long time maybe short of staffs and I heard there’s a...

Went out for lunch with my Mum and Dad. Food took around 45mins to come out, despite it not being very busy. When the food finally arrived, my chips were cold, my dad’s chicken was cold, and my Mum’s curry was cold. Unfortunately, we won’t...

We went for a family birthday meal but won’t bother again, this place has really gone down hill. The place was almost empty and can see why. We wanted carvery but they weren’t doing it, The food was terrible, one was inedible, one had to...

This place used to be pretty good but it’s totally gone down hill. It’s always been cheap and cheerful but you couldn’t pay me to go back again after our last visit. Customers treated like an inconvenience, no carvery, half the menu out of stock,...

Had to wait ages for the food, the place wasn’t busy. We asked for the starters to be brought out with the mains, this didn’t happen.obviously no communication between the bar staff & kitchen. We sent 2 meals back as one was cold ( fish...

The restaurant is conveniently located and has a 4 out of 5 star rating so two of us met for a light lunch. The staff were pleasant when they informed us that there would be a 45 minute wait to be served even though the...

The food was delicious. However, i ordered a burger with sweet potato fries (we ordered on the app) A lady came outside to us and said they didnt have any so offered me either chips or to double up the fries. This was not a...

First time, the staff Glen and Shirley were extremely friendly. The food was amazing too. Booking here for Christmas Dinner with the family.

Presently surprised, food was excellent had 3 mixed grills and one spicy beef burger and omg I can’t tell you how nice that steak and burger was, the steak was cooked perfect and the burger spice was perfect not to spicy and not to mild...

Stopped here for a quick bite on our way to Nottingham it was busy but we got a seat immediately. Menu looked nice but when the carvery caught our eye we opted for it! We chose the medium size but regretted not going for the...

Came at 5pm today. Place was dead. Walked in and not a staff member to be seen anywhere and no indication on entry if you wait to be seated or not. The place is wallpapered with 'order on the app', probably explains why all the...

Stopped on the way back from AltonTowers. Great food. Was well looked after by Shirley, thanks for a great experience 👍

Great menu with lots of veggie and vegan options, tasty food too. Spotlessly clean and excellent customer service. Shirley is an asset to this establishment

When you go to places like this, I never expect anything special and that's what you get. It's not as cheap as it used to be, but then nothing is anymore. Wouldn't go back in a hurry, but its ok for a quick meal when...

Don't waste your money better off going to mcdonalds!! The food is nothing to shout about! The Beer is flat even though it did get replaced the second was no better. Absolute waste of money!

Great food and amazing service! Shirley went above and beyond to make sure me and my family had a lovely meal out. Thank you!!!

The Peppermill has gone down in my opinion and very fast over the last few years. This place used to be packed. Stopped doing carvery during the week. Put still has the sign up saying it does carvery. Place needs a good clean. What does...

We were greeted and served by Tom! Fantastic service through out, great asset to the company. We will definitely be returning

Staff friendly and welcoming. Food was nice and tasty. Ordered through the app and the drinks were delayed, received our food before the drinks. Staff were helpful and apologetic. Overall area was tidy.

We came as a group of 4, 2 adults and 2 children, and we had a lovely experience. From the start Shirley was very attentive and put on the television to keep our children entertained whilst awaiting food. Shirley was very friendly and warming towards...

Lovely food and great service from Shirley our waitress. She really looked after us and interacted with the kids. Thank you!

The atmosphere was really nice and peaceful, the restaurant was clean inside and it was simple to order with careful instructions from Shirley the lead customer service member. She was patient, great at upselling for delicious extras and was even better in fetching some missing...

Lovely local with lovely staff especially Shirley who goes above and beyond thank you for making us feel at home

We had great service when we went for a family lunch. Shirley was brilliant with us and very friendly.

Cheap and cheerful with friendly service. We had lunch for fathers day and were served by Shirley who was able to laugh and joke with my dad each time she came to the table and made his day.

Nice food and atmosphere Shirley was our server and was friendly and very accommodating. Visited on a Friday dinner time and was quiet

We stopped by the Pepper Mill for some lunch and it's such a lovely place! Our server named Shirley was fantastic, we were seated straight away and she was very attentive to anything we needed :)

Shirley service was great, very friendly and happy to help. Definitely makes me want to visit again 😁.

Absolutely lovely food! Me and my partner had the curry deal and our son had the pasta and we all ate everything! Shirley was absolutely fantastic and so good with our son! We will definitely be back🤍

Lovely food and service from Shirley, extremely pleasant and helpful will be back again for sure! Highly recommended ☺️

Visited with my dad. We both had the prawn cocktail, which was lovely, and carvery. The carvery was nice with generous portions of meat. The roasts were lush. Our server Shirley was brilliant..she was so friendly and nothing was too much trouble. As my dad...

Our first time here and on arrival Ryan was really friendly, welcoming and helpful. Shirley was also friendly and made us feel right at home. The food was excellent, service top notch. Cannot fault it. We will be back for more. Thank you Ryan, Shirley...

I was served today by Shirley She had excellent customer service, very polite and friendly. A credit to your company. Will definitely come again.

Good food, good service (by the ever so friendly Shirley). Enjoyable evening. Would recommend for light bites and general pub grub.

Lovely servers and place, nice and chill, nice pub grub with your basics and favorites, bar and table ordering with QR code. Highly recommend, thank you Shirley for taking care of us!

We had a lovely relaxed evening at the Pepper Mill. The food was good and our server Shirley was fab. She went out of her way to make sure that I knew the gluten free options and special offers and checked that we were enjoying...

Visited here tonight Thurs 18.5.23 with 2 friends, we chose the carvery which was LOVELY & then we each had a different desert - all very good. The service was GREAT too - it was a very relaxed, friendly atmosphere and Shirley did a great...

Lovely food service was great Shirley was was friendly and greated us with a smile 😃 I would highly recommend

Family meal for 15, ages 3 to 70. kids enjoyed the play areas. meals arrived quickly, (not easy for a party of 15) All good meals. Staff friendly and efficient. Good real ale though only Pedigree on. Bonus the bill was very reasonable.

We came to the peppermill at 630 and found a seat and waited at the bar to pay you young gentleman serving was pleasant and took us through the options ,we ordered a veggie carvery and a meat one and two Pepsis , we took...

Amazing atmosphere, Shirley was a great server, always happy to help. Drinks were lovely, great carvery. New local found 😊

Me and my 3 year old son came here for lunch. Shirley went above and beyond for both of us. She was so polite and helpful and even helped to carry our plates. I will definitely be coming back here with my family and I...

Stopped her for a journey break. Really nice place, welcoming staff, polite and efficient service. Very clean. We just had a light lunch and soft drinks. Will certainly want to visit this pub again, they were setting up a carvery so would like to go...

Service and the courtesy of the staff, carvery was great as well as the roast potatoes. The cocktails drinks at the bar were very reasonably priced

Friendly and welcoming. Bar staff and waiting on staff are pleasant and only happy to help. Food is always cooked to perfection and hot when it arrives at the table. Have noticed dogs are allowed too which is great for people with fur babies. Nice...

Served by James who was really friendly and very organised. Had the Thursday special steak and a drink for £12.95, great value.

Lovely friendly staff. Food order came quickly. Food was excellent, highly recommend the bbq chicken burger.

Shirley was truly an amazing waitress, nothing was too much to ask for, if all your staff act like Shirley then this place would be the greatest place on earth to come to. She is such wonderful person, ann anbsolute credit to your team and...

We had a lovely time here. Food and drinks were amazing and the service from Shirley was exceptional. She was friendly, polite and nothing was too much trouble. Thank you Shirley for a lovely experience.

Had the carvery meal when we asked for mash potatoes we were told sorry they not been delivered,roast potatoes inedible, cauliflower cheese was like water carrots tasteless,have been before but never again rude staff kept a child on our table waiting for over 15 minutes...

Had the carvery as it was a Sunday it is £11 95 a complete rip off I had beef and gammon if he cut had cut the beef any thinner there would have been nothing there the gammon wasn't much better,other half had beef and...

Came to the pepper mill for lunch we where served by Ryan who was very pleasant and nothing was too much trouble. Food was piping hot and delicious puds where even better. Will definitely be returning. A* 😊

Have always used the Pepper Mill for quite a few years. Really pleased when it reopened after COVID. Have had no complaints until Monday, 20th February 2023. Went for our usual sml carvery. It wasn't very nice, food not very hot and the gravy was...

Hot, fresh food and the atmosphere was lovely. Shirley was very attentive and informative. BBQ chicken burger and chocolate fudge cake were delicious.

Food came out quite quickly but disappointed with the scampi. When cut in half hardly any fish in there all bread crumbs, warm enough though and plenty of them. Mushy peas bit on the dry side and a bit salty. Not sure we'll return I...

Brilliant service and Brilliant members of staff especially Shirley.. Will definitely be visiting again

EXCELLENT a massive thank you to all the staff and Ryan they made my sons 21st birthday one to remember the cake lady let us down last minute and Ryan and Chelsea came to the rescue they made a Birthday Sundae to die for from...

Lovely food and absolutely lovely service from Shirley every week we are guaranteed service with a big smile xx smiley shirl😁

Shirley rectified my order, which was served short of an extra. Quickly resolved with such a pleasant smile. Very happy to oblige. Wonderful lunch experience. Will certainly return.

Great carvery, lovely staff, easy to book and would recommend doing so on a Sunday! Lovely family friendly atmosphere.

Very disappointing carvery. I wish I would have taken a photo of the meat potion - barley 2 very small slices, if we had ordered a small carvery I would expect that, but for a regular or large I felt this was inadequate. Roast potatoes...

Ordered eventually as kept waiting at bar The roast was not hot was asked if wanted pigs in blankets had to remind them on about them Burger came cold chips were skinny cheep and nasty ! Coffee and tea were cold Excellent service from server...

Excellent service a very pleasant and accommodating member of staff naming shirley who went out of her way to ensure we all had a great day, due to shirley out standing service we'll be definitely returning very soon, the meals and sweets was an excellent...

Been. Today for lunch,The beef we could not cut with a knife ,when we did ,we could not chew it.The veg cool .it was a waste of money.Told the waitress who said sorry !.It’s not her fault it’s the chefs.Do not go out much this...

Great friendly staff, food was spot on, recommend the carvery and good choice of puddings we were served by Glen who was polite and friendly, Will be back

Lovely person always made to feel welcome Checked on us more than once to see if we was ok and if our food and experience was good

We visited at lunchtime as we wanted a carvery. The carvery choice was very good with lots of choice. Shirley gave us a lovely welcome and straight away pointed out any issues with the menu (in this case, it was carvery only for food). She...

The staff are very friendly especially Shirley who made a fuss of our dogs giving them treats and asking if they wanted water. Food very nice