The Pemberton beefeater in Carmarthenshire

Booked a table, arrived on time, they cook fresh which is fine don’t mind a little wait. Everything was being packed up which I totally understand as was a late booking 10:15, advertised until 10:30, however after 50 minutes still hadn’t had a freshly cooked breakfast because the woman in the kitchen (which you can see from the table) had major attitude with the waitress and forgot to cook half of the breakfast. If I could have had a bowl of cereal then might have been something but it was put away. Then when I asked about the breakfast and why people that came in later had eaten and left, they said there was an issue with a poached egg pan. I’d have happily had scrambled or a fried one if they had said 30 mins earlier. Has majorly put me off and can say I won’t be coming back, will just go to Morrisons cafe next door!

Our visit was awful food awful and a disgusting family burning all through our meal

Place of choice in area. Usually book in advance, but they will usually find you a table if you haven't

Limited dessert menu, food a bit dry, chicken especially.

Breakfast was good , waitress did not make us aware of having to put registration of car in tablet by desk found out by watching somebody else

Always enjoy going for the breakfast,continental and fully cooked at a price that is amazing and kids eat free,great staff clean restaurant a pleasure to visit.

Very nicely run and fabulous staff. Very disappointed that Whitbread are closing this fabulous restaurant.. would recommend that everybody come and experience this fantastic Beefeater.

Outstanding restaurant. I don't understand why they are shutting it down.

Food was shocking 2 prawns with my surf &turff was more like surf and tuff shocking I won't b back

I love this Beefeater it's much better than Swansea and the staff are very nice. Gutted it's closing next month 😢

Still a lovely place for food and staff are always very friendly but unfortunately while visiting the last time we were informed it will be closing in July. Need to find a new place for Christmas dinner :(

We came in on a very busy day and were greeted by the manager who was an absolute gem - Didn’t get the name but she was so lovely. We found out it was closing and it’s such a shame as you can see all the staff care. The food was great and so was the service. Thank you guys :)

This restaurant is closing and it feels like it too. Pleasant staff but run down especially on entering.

Nice atmosphere family friendly and a nice Steak I had medium to well Sirloin with my mum and good friendly staff

Very slow service, forgot about our drinks, this was rectified, though. Pub is dark, dull and very dirty. Food is of a very low standard. Triple cooked chips are just frozen chunky chips, peas were cold and had obviously been hanging around. Small portions, for the price. We won't be going back.

Very, very poor quality food and service.

Good service good food 40%off Bargain staff very helpful

A big Thank You to all the lovely staff at this Beefeater Pemberton I had many delicious breakfasts during my recent stay at the Premier Inn next door. All of them lovely with plenty of choice. All of the staff were so kind and helpful to me at a very stressful time. Thank you for your kindness it meant the world to me. You are all amazing welcoming people. I also had Dinner and Sunday Lunch as Take Away. Every meal was outstanding.

I have eaten at this restaurant a couple of times over the last several weeks & really enjoyed on both occasions. Each time was for Sunday lunch & we were served by a waiter called Ronan. Although we could see he was very busy he greeted us with a smile when he was assigned to serve us. He made us feel very welcome & basically couldn’t do enough for us. We thoroughly enjoyed our food & drinks. I have always given tips at restaurants if I felt the waiter/waitress had gone above & beyond to make our visit a happy & pleasurable experience. We decided to give Ronan a £10 tip. Thank you Beefeater for a reasonably priced & tasty meal, we will be back soon. Kind regards Dale Fry

Went for an evening meal last night. I ordered a fillet steak but when it came I was horrified! I ordered it to be cooked medium but it was so tuff even the steak knife wouldn’t cut it! It was dry and tasteless so I complained and they cooked me another one. That one was also very tough and dry and couldn’t be cut with the steak knife and was also tasteless. I guess we won’t EVER go back there. Either they buy very cheap cuts of fillet steak or the chief is totally useless. I’ve never had a fillet steak that tastes like a rump steak. I do not recommend this restaurant at all. My daughter has a wheat and dairy allergy and when I told the waitress she gave us a huge folder for us to look up ourselves to see if what she wanted to eat had any allergens in that she couldn’t eat!!! I’ve never been to a restaurant before where they get you to look up allergens yourself. Usually the staff do it. Anyway we definitely won’t go back again!!! Oh and the first meal my daughter was given had coleslaw on the plate which wasn’t dairy free even after me telling the waitress that she must have a dairy free diet. Terrible food but the waitress was pleasant and we didn’t have too wait too long to get our food.

Long time since I've eaten in one of these places, I was pleasantly surprised, it was clean and tidy the staff were very helpful and pleasant, best steak I've had for a while cooked perfectly to my taste. One small criticism the chairs were grubby otherwise a nice experience. Manager was very nice and pleasant too, she had time for our questions and was extremely pleasant well done everyone .

The server Ronan was very professional and kind he made us feel very welcomed and comfortable I was very happy with the service provided by him. I hope to have him as my server next time I visit.

I had Ronan as my server couldn’t ask for a better experience made us feel like our attention was only on us when there was clearly loads of people in the resteraunt and he made us laugh on this was on Wednesday

Came for food on Tuesday 2nd april with my children, requested ronan as our server as we've had him previously, very professional, kind and couldn't do enough for us, he goes above and beyond for each of his customers, makes the experience more enjoyable with his friendliness and warmth he shows us every time food was beautiful, will definitely book again!

It's one of those places, you know what you are gonna get. Reasonable grub at a reasonable price. Staff are friendly and helpful, but if you go in on an afternoon (when it's quiet) it feels like we are stood forever to be given a table. Great chain for providing allergin info. Only had issue with food twice, and both times was quickly replaced. Only knocked points off atmosphere as have only ever gone in the daytime, when quiet so maybe not a true reflection for the evening

Tidy beefeater, service is always good and staff are friendly. Good served promptly even at a busier time

I went to beefeater in Llanelli today for lunch and had 3 course the food was phenomenal came out very hot and all 3 courses were veryyyy tasty the person that cooked our food was aled I would highly recommend U try this place out and it was cheap also and service was bang on aswell

Food was great. Well cooked. Accommodated really well. Food arrived quick. Refills brought to us without asking.

Food today very poor I appreciate its mothers day but I really aren't someone to complain but I had to express my concern to the lovely waitress the food was awful and cold plus the waitresses till point was intermittently faulty and unable to pay the bill all in all very very disappointed unfortunately

Lovely food however the veg was cold on the dinners and there was hairs in our food. All found in different meals. The staff did rectify this and discounted the meals. Our server Cerys was very lovely and polite towards us.

Staff excellent, food good, just too much of it 😁

Only go once a week but having had a few pubs myself am impressed with staff tremendous attitude to customers

We stopped going there two years ago, and thought we would give it another try, big mistake 3 of us had steak , it was so tough you could hardly get the steak to cut . So now will never visit again

The staff are brilliant. Food good and beer good too.

Staff are very friendly and accommodating Good food

Lovely food, friendly staff, clean, good price. Definitely go again

Good food and our server, Abbie S. was friendly and helpful.

Gone there for breakfast a lot of times fantastic staff food is lovely the staff work very hard

I love this place everytime we visit. Food, staff and everything about the place is friendly, relaxed, not over priced. Food always spot on.

Absolutely fantastic experience here , superb staff and such friendly from all. Well worth visiting. Thank you

I went for Christmas dinner with friends, which had been booked in advance. Pemberton Beefeater was very busy with every table occupied. We had to wait for a table when we arrived, but that was not an issue. Eventually, a table became free, and we all gathered and sat down. Our starters were served. Naturally, everyone had different starters. I had the prawn cocktail, not too bad, but have had better. Later, I had my main meal, beef, which I could not eat, as it was too bloody. However, the roast potatoes, parsnips, sprouts, and carrots were lovely. I then had the traditional plum pudding and cream. Again, I could not eat this, as it was far too sweet. I was disappointed having paid £63 for a Christmas dinner that should have been edible. I was not the only person who was not happy either. We did leave a tip for the waitresses who worked their socks off and appreciated their service. The food, though, was not.

We popped in for breakfast at 10.10am(it says it serves until 11am and only me and a child) the rudest most abrupt waitress I’ve ever met in my life approached us and gave us a mouthful(Infront of customers) because we hadn’t booked and said we cannot have breakfast because they had stopped serving (all the food was still out) in the beefeater in Pemberton I will be taking this further as there were plenty of seats and we were at the restaurant at 10.10am also one of the customers followed us out to make sure we were ok because the waitress had been so rude! I will never go here again!!

Lovely Christmas Day dinner. Everything worked very smoothly. This was our second Christmas Day dinner in the Beefeater. We will be back again next year hopefully.

Staff very attentive, order arrived fairly quickly. Meal was delicious,hot & presented well. There we many others dining in when we were there, staff worked hard to make sure everyone was happy. Well done to you all. Will come again & would highly recommend . Happy Christmas to all the staff.

Food a bit mediocre, service same.

We stayed at the Premier Inn (7-10 Dec) and had breakfasts and other meals at the Beefeater. All staff were very pleasant helpful and attentive. The food was good, well presented and hot (when necessary!). There was a great selection for breakfasts and it set us up well for the rest of the day. Would definitely visit again if we are in the area. Sharon & Viv

The server was lovely, she was very friendly and attentive, without being intrusive 😊 Standard menu, although the 4 for £10 cocktails looked very tempting 🤷‍♀️🥳

it was 9.30 and staff were gutted we wanted to spend some money. Actually said we were closing early costs its quiet....avoid. Business not wanted.

Very good value, especially when taking the kids along. Staff are always friendly, some times they are very busy and I feel for them, otherwise the service is great. Food is good, and the kids really enjoy the different selections of food and drink. Have been a few times, and will likely go again. Thanks guys.

Food is over priced for poor quality and the quality changes each time we visit. We won't be going back

This is a nice Beefeater restaurant in Pemberton, Llanelli, the staff are welcoming and the service is good. They do ask if you have any allergies. We came here for an evening meal and it wasn't too busy, we order Grilled Salmon dish, Grilled vegetables skewers and half a chicken roast dinner. All very appetising and filling, I recommend this meals as it's one of he best we have had at Beefeater. The other thing I liked was the sofa table cubicles were bigger and had more room, Easily fit a family of 4. If your in Llanelli and want to go to Beefeater, I highly recommend.

We stayed at Premier Inn (Pemberton) just this week (Thursday 2nd Nov) for family funeral in s/wales. We booked ourselves in to "The Pemberton Beefeater" for late dinner on the Thursday evening. We received "5 Star Service" from the dining and bar team, we had fantastic meals and attention from the team. We would definitely recommend visiting this restaurant, for an all-round experience.

Popped in with grandchildren and was very happy with service and price . Meal was 100% . Many thanks 👍🙏

Fab food ,even better service 😊

I ordered the Rib/Chicken combo and, after a lengthy wait, was greeted with a small, cold chicken breast and lukewarm ribs. This was quickly sent back, and I was told I'd have a fresh meal prepared. By the time it arrived, my wife had finished her meal. Surprisingly, the ribs and chips were very, very hot, but the chicken breast was luke warm. My suspicion is that the original meal had been heated up, possibly seeing the inside of a microwave, and a new chicken breast put on the plate - chips are never that hot, even if they'd just come out of the fryer and the two tiny sweetcorn cobs could not be touched. The service from the waitress was good, but the food was sadly lacking in quality and quantity. This will be our one and only visit to this Beefeater

Absolutely amazing food in here, very filling too! Staff are very friendly and funny, really nice group of people. Definitely recommend this place for food even for a laugh! Can’t get over the fact how really amazing their staff are!

Wonderful staff. We went with friends. The restaurant is lovely and clean. You can even watch when the food is being prepaired... We will definately go there again on our next visit to Wales. Very comfortable seating and the staff is so very helpful. I enjoyed it. Thank you.

Friendly helpful staff. Average food and small portions

Lovely breakfast on our way home. Nice and quite, cooked breakfast was delicious

Great food 😋 lovely friendly staff 😁 great service 👍sorry can't remember their names but on our last night there was a mother ( manager) and daughter (waitress) both were lovely and a credit to the company 😀

Met friends for drink before match, busy but bar staff still had time to serve with courtesy and humour.

OMG! What an attitude by the larger "Front of House" lady on Sunday 10th of October 2023. Five of us arrived at 10.10am and asked for a table only to receive a smirk from her as she stated that they were fully booked. We pointed to an empty circular table by the window that would easily accommodate us and another circular table behind her that had cutlery and napkins for 6 set up. Both were apparently booked. (Neither was used during our stay. The laid up one appeared to be blocked off for some reason) We then said we would wait and she begrudgingly said that a couple of the booths might become available in 15 minutes time but that the food stopped at 10.45 despite the website saying breakfast is until 11.00 We elected to wait and looking defeated she walked off but almost immediately a slim, younger lady then asked us if we needed a table, we said yes and she called out to, I believe it was Jess, the woman we had already spoken to at which point we told her we were waiting for a table to become free. Within a few minutes the table the other side of the divide to the greeter's desk became free and the slim, young lady immediately set about clearing it for us and was joined by the earlier woman. We were sat down by 10.20. The hot buffet was being restocked, we chose our food, some had seconds and were were all fed by 10.50. As usual for Beefeater the food, coffees and cold buffet were great. It's a shame that we were greeted by the one person who proves the rule. Needless to say we will not visit this branch again even though we are only a 7 minute walk away.

The Pemberton is seriously understaffed. A layer of grease covers every surface. The steaks were overcooked & tough. I can't recommend this restaurant 😕

Great meal with Special offer voucher received via email.Meals arrived quickly & friendly staff.

Disappointed with the value for money of my meal tonight. Had the salmon with rice for a change. Well cooked and presented but definitely not worth the cost sadly even with the voucher code. First and last time for me to have the salmon, back to gammon and chips next week!

Good dinner. Excellent service

The staff here go all out to make everything perfect. Breakfast, lunch or evening meal...I am always happy here. Great food, serving atmosphere. Feel like family. Thank you for everything you do xxx

Great food and good service, can't go wrong with that!

Really busy but the staff were excellent 👍

Great all you can eat breakfast

Nice team that served us. Good parking

The pub is pleasant enough, but the sticky floors and smelly toilets are pretty bad, needs sorting.

The restaurant is very tired and dowdy. To be fair to the staff they were very pleasant, but the food was of a very poor quality. It was well overpriced. We had gone there because there was an offer of 40% off main meals, but even then we could have done better elsewhere. By the time you added in drinks it was not worth it.

So, turned up today at 10am for all you can eat breakfast, only to be asked. Are you a hotel guest or have you reserved a table? They can't serve us (despite the large number of empty tables) because apparently they have run out of food! Hmm, can't have run out of food if they are serving hotel guests and honouring reservations! Real shame, because we won't be going back again!

Ashleigh and Angharad served us and they were fab. Despite the place being very busy, they were attentive and listened regarding allergies. Highly recommended 😊

Calamari was tasteless and like rubber and the garlic mayo was way way to strong. The remainder of the food was realy nice and me and my wife both enjoyed it. The sirloin steaks were cooked realy well.

Service was good and friendly. Don't recommend the cheesy mushroom starter, for the price there are better starter dishes. Main dishes and deserts were great.

Brilliant service, great food, and excellent staff.

Well we have tried 3 weekends, first time full no space, didnt offer the bar area until we asked. Second week, nope to busy for us to eat in the bar! Next time, thought Ahh will book online. Got there, cash only, no this no that gammon or fish!! What we had was OK, place was half empty but still too few staff. Will think twice before going again.

Fab service and great atmosphere xx

I love this place, having a dietary problem they look after me well. Went today and they were short staffed, but that did not change a thing. Food was one of the best meals I've had and all the staff were great. If you want pub food and your celiac, please come to this Beefeater, you will not be disappointed.

We enjoy the friendliness and comfort here at The Pemberton. The food is reasonable and nicely served up. Good relaxed atmosphere, our local.

I would like to that Anthony and his amazing team! Due to an error that was not their fault, myself and 22 work colleagues turned up on a Sunday evening for a leaving party but were not booked in. Despite the fact that they were short staffed, they accommodated us and made our night really special! Food was amazing, no one had to wait to be served and we were treated like royalty. Couldn't be more impressed!

Food were great but they forgot something and we had to ask 3 times to finally get it.

We thought we would pop in for lunch, greeted with a smile. Ordering drinks and food was really easy. The staff were polite and very pleasant. The food was excellent, we both enjoyed the mains and the dessert. The price was very good also.

Mix grill was absolutely stunning will be going back

Was very disappointed overall, although the staff were friendly, the food was over cooked, over priced and over rated, it's safe to say I won't be going back there again in a hurry

Service was fine but the chicken and ribs were terrible, always have this meal here, but haven't been for a long time, there is no way they are same chicken and ribs they use to sell as these were rubber ribs and very slimy cheap chicken. Not worth the £80 we spent here. The food has gone down hill drastically here.

Food was awful cheap rubber chicken, Frozen fatty ribs, Over cooked popcorn chicken, Corn on cob freezing cold, only decent thing on the plate was the chip definitely won't be returning!

Very slow serving me at the bar. Barman was too busy on his phone. Place seemed very grubby. In need of a good cleaning. Service was not what i was expecting from this chain of restaurants. A lot of single customers just waiting around with cups of coffee. Not many families eating in. Food was undercooked,cold and very tough. (Steak) wont be going back. 2nd time now dissapointed with this place.

The staff went over and beyond this evening when we arrived because a mistake had been made and we had been booked in to the Swansea beefeater. They cleared tables and had us all sat and ready to order in no time the service and the food was excellent thank you Anthony and staff we will call again

Love going But disappointed about aunts all over tables in bear garden Such shame you can’t do something about them We love eaten out But had to go inside on saterday night

we had the 2 for 1 deal I had the chicken melt which was ok ,my girlfriend had the gammon which was inedible!!! chips were cold egg had a bit of shell in it, peas were cold pineapple had an eyelash on it,would not recommend!!!!!!!!

Food was ok but the service is terrible, the staff were chatting at the other end of the restaurant with customers stood at the bar waiting to be served, I had to ask for service to which a vstaff member rudely said to the other “I guess we’ll have to finish this later” after my main I waited 30 minutes then had to go to the bar to ask for my dessert which then took a further 20 minutes, the restaurant was very quiet so there was no need for this poor service.

Enjoyed an evening of fun and quizing with friends brilliant friendly atmosphere

Called in for a quick drink with my niece and children, lovely welcome, great atmosphere, and good service. We sat outside in the beer garden, and despite being next to a busy road, it was pleasant and relaxing.

Its the number of drain covers per square foot in the beer garden that defies explanation

Quick service, lovely food and resonable prices very happy with the food and my doggy bag because there was a lot of food

Went in afternoon, couldn't fault a thing was super quick and the service was exceptionally good. Can't wait to come back when I'm in the area and will be recommending to others.

Very little staff on duty. Food was ok