The Peacock in Derbyshire Dales

First of all it is an extremely clean pub / hotel and I agree dogs shouldn't be allowed every where. We have witnessed dogs sitting at tables in other pubs ..not in Bakewell. But we called in early doors last evening for a quick drink whilst waiting for the bus. Crikey talk about a frosty. . reception ...not from the young lady greeter but from the bar staff...we were told to sit in the back of the pub if we were only drinking..it was soulless . Not somewhere I would consider eating. Came back to Baslow for a lovely greeting.

Parked in the pub car park and went in for a drink on our way home. Who would have thought that they’d charge you £100 parking a couple of days later!

Good beer selection, apparently dog friendly area at the back of the pub which was full so allowed to stand at the bar. Was wanting to eat as menu looked ok but even though area with wooden floor that was empty, not allowed to sit there as not dog friendly area. Decided to go somewhere proper dog friendly to spend our money. Will definitely not return even if they change their rules. We have had a response that I'd like to respond to. We were told there was one table in the dog area, not 3, never told about underfloor heating or bowls of water available when we had a conversation at the bar area, so response not accurate of events.

Went to The Queens Arms before going to The Peacock. Went from dog friendly and accommodating staff to a pub next door that claims to be dog friendly. A member of staff mentioned how quiet it was even though Xmas markets were open. I had money to spend with The Peacock yet they could not accommodate us even though they had tables free. Even some existing customers offered for us to sit near to them. So I ended up spending my hard earned cash elsewhere. --- I've had a response as you all can see. What a really rude and inconsiderate response which does the owners no good from a reputational point of view.

We had some late afternoon drinks and decided to stay for an early evening meal , the price was fair and the food was good , the service was excellent

Potential to be a great pub, ale was good but it wasn't busy and we were told to sit at the back of the pub in a colder room so as not to affect the dining tables. No atmosphere, perhaps music might help?

Staff were rude. Our 2yo daughter was enjoying watching the colours of the retro jukebox and tapped the machine a few times. The waitress then walked over to turn the machine off, as she was "going to break it".... Reminder that she's a 2yo girl and barely made a sound. Very cold and petty thing to do. Other pubs in the area are much more friendly

Most unwelcoming pub I’ve ever been in with my family; Constantly felt like you were under watch from staff. It’s a shame because it could be really nice. Asked a local taxi driver their opinion after our experience and they said they’ve not been in for years because of the manager & staff, stating they hate locals but unfortunately will thrive because it’s in a tourist location, very true as you don’t check reviews for a pit stop drink while passing through. There are much more inviting pubs nearby. Wouldn’t recommend a visit.

Dog friendly - or dog tolerant ! We bought drink and sat in the dog designated area -3 tables we chose a 2 seater not up take one of the other two 4 seaters next to the gents toilets. It was like Piccadilly Circus for men going to he loo- which is fine BUT when my husband went? there was no soap or handwash ( all empty ) the hand dryer is out of order ?? And no paper towels - empty! I went to the ladies there was no toilet rolls This is just not right and in the current climate ? You need to do so much better!

Staff were rude. Our 2yo daughter was enjoying watching the colours of the retro jukebox and tapped the machine a few times. The waitress then walked over and switched the machine off at the mains as she was "going to break it"!!??.. Reminder that she's a 2yo girl and barely made a sound. Very cold and petty thing to do. Other pubs in the area are much more friendly. I spoke to other locals in the area that also said they're very unfriendly.

A day out in Bakewell, and I really fancied a steak ! After walking around town half a dozen times and perusing the menus, I settled on the Peacock, excellent choice ! My favourite rib eye steak was on the menu! It was probably the best steak and chips I've ever had, and I've had quite a few . Perfectly cooked to my liking, and the triple cooked chips were delightful, add a sumptuous pepper sauce, and it was a solid 10/10. The wine is a decent quality also. I'm glad I stumbled across the Peacock..... I will return !!! ♥️

Really nice food good staff lamb is amazing

Arrived at 7.30 for a pre-booked dinner for 7 people. No other customers so you would think they would be glad of our business. Sadly, that was not the case. On being presented with the menus by the middle aged barman we were told to hurry up with our choices because we had to order before 7.45 or we wouldn’t get any food. We duly ordered quickly and were then told that we couldn’t run a tab and had to pay as we went. We are all over 60 and don’t look like people who would do a runner so we tried again to persuade the barman to set up a tab. He refused again. At that point, given the attitude from the barman we all agreed to cancel the order which we had only put in one minute before and the barman said “ you can’t do that the chef’s already cooking it”. We told him that was obviously nonsense and all stood up to leave. At that point he suddenly changed his mind and said we could run a tab after all. Infuriating. One of our party, who was delayed due to a hospital appointment arrived at the pub just as the food was coming out and asked if he could add something on to the order. The barman said “no, the kitchen’s closed” and wouldn’t add anything to the order even though the chef was obviously still cooking. Just as a reminder, this was a Tuesday night and we were the ONLY customers there. If the service had been good we would have stayed after dinner and probably spent another £100+. Shocking level of customer service.

Apparently about 80 pubs a month close in England - how has this one remained open for so long? Stayed in Bakewell for a couple of nights and stopped here for dinner on first night. We were a party of 7, the place was empty - hardly a surprise given the complete disinterest and poor service we received from literally walking in the door. The ‘customer service’ here compared to the other establishments we visited was chalk and cheese. Don’t bother visiting here when you’ve so many other choices in Bakewell. If rudeness and disinterest is your cup of tea this is the place. If a warm friendly engaged welcome is what you’re after go elsewhere.

Made a reservation for a meal and on turning up all knowledge of the reservation was denied, why would we lie? The landlady then Ushered us and a few other drinkers out of the pub, "we're are closing" the time was 1845. There may have been a perfectly valid reason for not being able to honour the reservation, thing happen out of our control. The attitude of the management was, however, inexcusable. If you cannot be civil then don't run a pub.

The fish was so fresh and huge.

Had a lovely lunch for 4 sat outside in the sunshine. Food was hot and plentiful, standard pub fare. Pub nice and clean, wasn't too busy inside as must people sat out. Good location. Dishes over a wide range of prices, fair choice.

Had an early dinner at the Peacock. What a nice pub. Service excellent and massive portions. 4 of us got the fish and chips. Delicious. Only negative - Guinness was not great. Other than that this place is brilliant and definitely worth a visit.

We visited for coffee and snacks. Dog friendly outside and small room inside which was very comfortable. Friendly staff and nice atmosphere.

Food and portion really good. Had cheese & onion pie chips veg. £16.95. Was a little pricey but being in Bakewell.... I suppose it's expected. Husband had the peacock burger and said its the best he'd had in a while. Attention to detail of the tables needed. Friendly staff. Would recommend.

There is no reviews to make on this place other than how rude staff are here you see it so often in this place think this owner needs a lesson on how to deal with reviews or with anger management before she says it I will not be going in this place EVER again

Was made to form a queue at the bar which I thought was unusual but fair enough. After 5 minutes of queuing we got served, but then another bar staff came along and told us we needed to join the queue and was quite rude. I understand mistakes are made but there is no excuse for rudeness.

Negative review - defensive responses The true sign of a poorly managed establishment when they can not accept and learn from honest negative reviews They can only react and defend poor practices and try to insult the review writer however all this does is highlight their unprofessional management processes Peakcock - do better Start by getting rid of toxic managers

Nice food but not so great service. Prices were a little over the line...

Cracking pint and a decent sarnie

Very rude staff (female), very busy, showed preference to known customers, even when you had been waiting fifteen minutes. When I complained was shouted at and treated in a derogatory manner. I've worked in the health service for thirty years, and never been harangued like that. Would never step foot in the place again!!! .

We called in on the first day of our holiday. It was really busy but we managed to find a table outside. The young lad who greeted us in the pub was really friendly and gave us menus. I went to the bar to order and waited 5/10 mins as it was busy. Was served by a less than friendly older gentleman - I asked if I could order food for outside. He replied, "What do you want?" I ordered the first item, and he replied, "and"! This went on and on throughout the order. Once I had paid, he then told me food would be at least 40 mins. I queried this as I felt I should have been told before I paid! He didn't care. The food actually arrived within 20 25 minutes, which was fine. The food was ok. I would return for the food but a little put off by the manner of the guy that served us. Just for clarity, the guy that served me was a short gent, around 50/55 years old.

Not been before and won’t be returning. For the price we expected more with regard to the food and service. Shame as it’s a great location. Peak ale was good hence the stars but we could have got that elsewhere. Should have read the other reviews first!

My partner and I visited this pub a couple of years ago. Never again. Absolutely horrendous treatment and service by staff and the landlord. Firstly we waited an age for our food, then we ordered deserts. The desert never came. And when I asked for it them I was told they had finished serving food. I requested a refund of the deserts which had cost almost £15! Along with my refund, I was shouted at, insulted, and my partner was asked if he wanted a fight 😂 Hilarious now but at the time it was unpleasant and intimidating. Horrible nasty people who don’t deserve to take the hard earned money that is spent there. Be warned!!!! .

The place has a rating of 3.9, it should be at least 4.6. Food is much better than in higher rated places. I definitely recommend to seat and eat here if you are looking for a restaurant in Bakewell.

Central location is good. We sat outside with our dogs and enjoyed chatting with the young woman who brought out our food; she was really lovely and friendly. The food was a bit mediocre. Before we left, I went inside to use the loo, only to be confronted by a stony faced older woman who asked why I was there! I get that non-customers may try to use their facilities, but there are gentler ways of asking people what they're looking for, especially when there were only a few occupied tables in the pub and just ours outside! A bit of tact and customer service would garner a better review. It's really unpleasant to be treated like a chancer when you've just spent £50 there.

Only went for one drink but the barman was really nice and it's located in a nice area next to other shops.

Food and drink all fine. Perhaps a little pricey but no complaints. However the person behind the bar..landlord perhaps..seemed completely indifferent to our presence leaving me feeling pretty unwelcome. That's fine and completely up to him. We spent around £100 on in hour..we won't return and won't recommend it to those we know. We visit quite often. A smile costs nothing..where as being indifferent to new customers has cost you upwards of £500 a year just from this one unwelcomed customer.

It is sad to say the art of being a really grumpy publican is a lying one in our fine island. All too often pubs attempt to be all 'woke' by being friendly and welcoming, but not the Peacock. The barman, an older gentleman, managed to balance slow service with a ‘get out of my pub’ scowls in a way rarely seen since the 1950s. To my distress the beer was actually quite nice, but the doors being shut to the garden after went out there made it clear we weren’t at all welcome, and it was a nice passive-aggressive touch that really sealed the experience.

Went to the Peacock Inn on a very busy rainy Sunday when asked if there were any tables free they did their best to fit us in even allowing our two dogs. Food was lovely and served quickly we both had the steak and ale pie which was generously filled and the chips were lovely and warm. We would definitely visit again.

RUDE BAR STAFF/OWNER!!!!!! Which seems to be a theme now I've read the other reviews. Take note of the owners response to other 1 star complaints. They don't care if you enjoy your stay because there's a hundred more potential customers behind you. Choose another pub is my advice. Upon entering I was greated by a long queue of people standing one behind the other to one point at the bar, a bar that was otherwise empty. As everyone in the queue was holding a menu my friends and I assumed it was the queue to order food. I approached another portion of the afore mentioned empty of customers bar and waited to be served. A very rude woman from behind the bar informed me of the queue we'd just fought though to get in. I asked if this was not a bar and why only serve at one point. She told me it was so she knew who was next????? Strange practice with multiple staff working but not my business, so I went to join the queue. Unfortunately as mentioned before the queue was blocking the door so as I walked toward it the same women called out in a loud sarcastic voice "Bye"! Completely uncalled for behaviour in front of many other customers. This is not the treatment I expect from a local tourist attraction pub. We obviously took our money elsewhere where the whole bar was used and all the staff were busy serving and there was no queues to fight though. More importantly no rude staff!

RUDE BAR STAFF/OWNER!!!!!! Which seems to be a theme now I've read the other reviews. Take note of the owners response to other 1 star complaints on Google. They don't care if you enjoy your stay because there's a hundred more potential customers behind you. Choose another pub is my advice. Upon entering I was greated by a long queue of people standing one behind the other to one point at the bar, a bar that was otherwise empty. As everyone in the queue was holding a menu my friends and I assumed it was the queue to order food. I approached another portion of the afore mentioned empty of customers bar and waited to be served. A very rude woman from behind the bar informed me of the queue we'd just fought though to get in. I asked if this was not a bar and why only serve at one point. She told me it was so she knew who was next????? Strange practice with multiple staff working but not my business, so I went to join the queue. Unfortunately as mentioned before the queue was blocking the door so as I walked toward it the same women called out in a loud sarcastic voice "Bye"! Completely uncalled for behaviour in front of many other customers. This is not the treatment I expect from a local tourist attraction pub. We obviously took our money elsewhere where the whole bar was used and all the staff were busy serving and there was no queues to fight though. More importantly no rude staff!

Not the best experience, owners/managers were obviously having a busy day, quite curt and not hospitable. My £26 steak was fatty and not cooked how I asked for it (came rare, asked for medium) Drinks are priced to a premium.

Went for a meal. Managershave a nasty attitude to customers. The for was vastly overpriced for what you got. Worst place I have been.

If you’d like to go for a pint with the most unfriendly bartenders in Bakewell, this is the perfect place !

Excellent pub great food pleasant staff would go again.

Two of the most miserable women serving behind bar . They were so rude to several customers including myself. As if we as customers were pissing them of!! They were in there early 60’s . The young lady serving was nice but I’d never step foot in there again

Extremely rude staff, if the order was correct I would assume the food would be lovely however was given the wrong order yet refused to accept any mistake on their behalf and they walked off and continue serving whilst the issue was unresolved . Wouldn’t recommend

Lovely pub. Food was sooo nice. Great portions and good prices

Lovely visit on a sunny May day.It got busy, which was nice to see. the service was friendly

Great staff 👍 great food great atmosphere 👌

Some of the best sticky toffee pudding you will find.

Hello. I’ve used this restaurant for 20 years for Sunday dinners but on Saturday 6th I went in to take my partner for dinner we waited an hour for food. They bought the starter out with my main course the starter was seafood platter and it was all battered but it used to be fresh seafood. It was discussting and very overpriced they just want you in and out it also took 20 mins to get to bar. NEVER AGAIN.

I'm not one to complain but have to say it's not a welcoming pub Most tables are reserved so nowhere to sit, the staff are just rude and I'm not talking one of them, it's all of them, most are young and this kind of miserable rudeness can only have been passed down from the management, having now read the other reviews, it's plain to see this is a pub to avoid, lovely location but ruined by bad management Go somewhere else there's loads of other nice pubs In Bakewell not that the management will care 🤷🏼‍♂️

Nice and homely with great food

Very quiet at the time we were there. Have been a couple of times previously, food and service good.

Always great friendly service and nice food

A lovely pub with a bustling atmosphere! Food was great and service was even better. It was super busy (on a half term weekend) but staff went out of their way to make our baby comfortable and were really friendly and attentive. Outside courtyard was perfect space to eat, chat and keep the baby and the dog equally happy.

Just called in for a drink very friendly and welcoming

Stopped in several times on a Sunday for lunch. Always had a good experience, it's busy but the service is good. Food is delicious, had the chicken pie with chips and peas, as well as the steak pie with chips and seasonal veg. Pies were well flavoured, thin pastry. Chips hot and crispy. Additional gravy served. Seasonal veg well cooked, not raw not mushy. Cannot comment on rooms/B&B, as not used.

Most miserable staff not one of them looked like they wanted to be there. It is a pub that does food every table was reserved for eaters of which I saw 2 max 3 tables eating, you are not a restaurant. On the upside beer was ok and it was quite for a quick drink and appeared clean.

Called in this weekend as a party of 6. Food came out in two lots with a 30 mu min break in-between so we didn't eat together. Staff behind the bar are blunt in how they talk to you. Food was ok. Chunky chips served instead of skinny fries. Very expensive. Cheese to go with your jacket potato £3 Beans £3, making a jacket potato with a couple of sides £17. 2 x standard meals and 2 pints of lager £46 Peroni..£6 Won't be going there again

We rocked up mid to late afternoon in the sun. All signs and indications were that food was in service and all you had to do to place an order for food or drink, was scan the qr code on each outside table. Brilliant - seemed very well geared up for Covid measures and contactless ordering etc.We confirmed with a young waitress (?) that we were okay to just grab a vacant table and that there was no booking system in place. Confirmed.Found a table, scanned the qr code. The website that the qr code bought up, just took us to a drinks menu - no sing of food. We thought it must be me being an idiot so tried again on the wife's phone. Same problem..... how bizarre.We asked a passing older waitress (?) - one of eastern European sounding tone who confirmed the food menu was online, "just scan on phone" we were told. By now a good 10 minutes had passed - all of the simple signs dotted around the place just said to use the app/qr phone system.I went it search of clarification, now desperate to get a drink and some food. Found a chap in a shirt who seemed to be clarifying an order with someone. I politely asked if they had ordered of a menu of some kind (as they seemed to be holding a laminate menu) as I couldn't find food on the website/app qr thing.The man in the shirt said: "we took food off there at 3, what do you want?""Food" I replied."Yeah, what food?""I don't know what the options are as I cannot view view a menu" I responded.With that, we were given the laminated menus and reminded the food menu had been closed at three. I asked the customer who had just completed his order and he said the he felt "told off" for wanting food to.At this point, we decided to leave and spend our hard-earned somewhere else. What a disappointment it was. Shirty attitudes. Mis-information. No clear signage regarding time limits of food service on the tables, the walls or the app/site. All In all it was a very gruff and couldnt-be-bothered reception. If that's the undertone of staff and management, I'm surprised you've so many good reviews. We certainly won't cross your threshold ever again. Bad service speaks volumes.

We popped in for a late lunch. We all had fish and chips with peas, bread and butter. We all agreed that this superb value for money - only £9.95 each. The food was excellent quality and very well cooked. We would definitely come back again.

Have just spent a few days at The Peacock, despite what their website says, the bar is not open until 10.00pm, there is no “free limited parking” and we had to go to a nearby hotel to get breakfast. The rooms look lovely in the photos but they are really quite small, perfectly adequate for a couple of nights but upstairs in the pub on the way to our rooms absolutely stinks of cooking oil/chips. We didn’t turn the tv on however on reading the blurb in the room we were made aware that Sky tv was available. Maybe try and book one of the rooms in the yard to avoid the chip smell? We ate in the pub and can really only say the food is adequate, we ate out the remainder of our stay. Staff generally very helpful, you will need a smart phone and the ability to order and pay for your drinks, even when the pub outside tables were packed out the drinks didn’t take too long to arrive. Graham the Manager is quite a “character”. You will need to pay to park and there is car park is quite close by, not the one opposite the pub. Peacock is Covid safe, as a general rule the staff wore mask although Graham didn’t. The H hotel where we were sent to get breakfast is a lovely boutique hotel however there is a long wait having sat down and the cooked breakfast were served on cold plates and quite cold when they arrived. Not a great back up to The Peacock.

We ate there on 3 June and had booked a table inside. It was a beautiful sunny day and so the tables outside were busy. However they were all in the blazing sun and we were keen to dine in the shade or indoors.All ordering was done by downloading an app on your phone, which is fine if you have a smart phone which is charged up, but I didn't. The staff were really helpful.Inside, the restaurant/ tables stank of detergent and the menu was unadventurous and very average. So was the food. In all, the service and staff were better than the food.

A little disappointing. Booked a table for 7.30pm a week prior. Arrived for our booking to be told food stopped service at 730. Was not told this on the phone. We ordered drinks which arrived OK. Then left to eat elsewhere at The Castle, they had a table available and the food was amazing. Would definately recommend The Castle at Bakewell. Wouldn't really recommend The Peacock.

Great pub to meet up with friends, make friends and enjoy yourself in. Can't wait for the breakfasts to come back because they were the best part of my Saturday morning ha! Always the best people working there who care about the customers & make time to make each experience personable. Won't go anywhere else! Thank you pat and Hannah!

Stayed at the peacock inn over may bank holiday weekend ,we booked the four poster bed double room but upon arrival was shown to an out building in the beer garden not what I expected ! And everyday was loud with pub regulars and no privacy as they can see straight in through the windows only option was to keep curtains drawn in the day which I wasn’t happy about …also for the price of the room Nearly £600 for 3 nites thought was well over priced not worth the money they are charging there are better places near by and more luxurious !! I found the staff moody and rude and food and drink at the peacock was expensive .we went to Queens arms next door they are friendly and prices are fair ....overall I wouldn’t go back to the peacock inn ….but bakewell I found was a lovely place and nice views near by and places to go

Ordered first round of drinks and food which were received pretty promptly (food good too) although ordered a second pint which never arrived after 40 mins. Went to bar to chase up and was dealt with rudely and told ‘not our fault’. Had to show the order on my phone for them to even look into the issue. Eventually got the drink but not an apology in sight. Appreciate the busy time of day but a sorry wouldn’t go amiss, even after mentioning to three members of staff.

Typical pub food menu but very tasty and plentiful so no complaints from us. We sat outside as the weather was gorgeous so we were given plastic cups which I hate when drinking wine. We had just bought a bottle but the supervisor/manager kindly let me have a glass as we were sitting away from most tables and didn't have young children with us which was appreciated.

Visited at lunchtime, just before the rush of customers. Instructions said order food via the app but mobile signal was poor and no free wi-fi. Managed to place the order for paninis, a child's meal and 3 drinks..£50! The branded 330ml drinks were £2.90 each!The order went through and said the food should arrive in 10 minutes. It arrived after 20 minutes with no apology. To say it looked unappetising was an understatement. The child's meal was supposed to be chicken goujons but was just a beaded chicken breast cut up. The "baby leaf salad" was mostly chopped lettuce And onion one came with a couple of pieces of cucumber, another with a couple of pieces of tomato, and one with neither.Overall very poor value and, in my opinion, exploiting the visitor trade.

We visited the Peacock a couple of times whilst staying in Bakewell. First time one afternoon for drinks and it was quick and efficient. Really like the new app they have as easier than having waiting staff. Then went back for dinner one night. Now the food was really nice, price was slightly on the high side but not excessively so. It took just over an hour for food to arrive which was too long, and 30 mins longer than the ETA I got on the text after I ordered. Also a meal didn't come out as they'd missed it off. When pointed out it did arrive relatively quick with an apology. Now we weren't in a rush so no harm. Another family we were with waited about 1 hour 20 although there was again an apology. I think they're doing their best with the change in how things are nowadays. Perhaps just need a bit more synergy between the app and how it's accepted in the kitchen etc. Keep trying!

I'd booked a table for 7.30pm approximately 2 months before and received a confirmation email. When we arrived early to ask if we could have a pre dinner drink it was obvious that they had no idea of our booking and we were told the kitchen closed at 7.30pm. We were told we could have a drink but would need to order food then. It was a very reduced menu to some extent understandable but a choice between fish and chips, sausage and mash or a sandwich is not my idea of an evening out after lock down. If they needed to bring in such severe restrictions on times and food why on earth hadn't they emailed me to let me know so that I could have arranged something else. We didn't stay to eat. Other people on tables around us had problems with both their food and drinks orders not being as they'd ordered.

We had two rooms which were clean and very nice but unfortunately it was down hill from there. We order drinks through the app after being rudely told we couldn’t order via staff. The drinks arrived 35 min later. We had a booking for 7pm for food. So after going somewhere else for drinks we returned. We walked in and got told off for entering the pub, when we said we had a booked table there was no apology just “oh find a seat somewhere round there and order from the table, there is a 45 min wait on food”. So we ordered drinks and waited 45 min for drinks and food in which time 5 other groups had complained and asked for a refund. We went and asked where our drinks were and we were told it’s in the cue but our order hadn’t been looked at yet and the food hadn’t been started and would be another 45 min. We were told we would be lucky if it came in that time (by the manager) so we got a refund and left. We had a great night (else where)! We stayed the night and the room was nice but we came down in the morning to check out and there was no hello no politeness in anyway just oh put them down somewhere. It is safe to say I will NOT be going there again I wasted nearly 2 hours there and wouldn’t want anyone else to do the same.

Booked a table inside over the phone for two bubble families (7 in total). When we got there the lady on the door was extremely rude and said we could not eat inside due to the Covid Police who had been in there yesterday- we were not allowed to be seated as a 7 - even though they had booked us in as a table of 7. So we just agreed to sit outside. The app was not working so after several attempts we ordered with a staff member. For the price of the food the quality was poor - a lot of the chips were inedible due to being over fried. My food was not something I ordered- long story short I got a refund and decided not to eat there. For desserts icecream on its own was £7.95! For all 7 of us to have icecream it would have been nearly £56! Toilet was blocked as well. Overall a very disappointing experience. We understand it is a difficult time for businesses but there is no need for rudeness. On a positive note my meal was refunded immediately without question.Just read the responses from the pub to previous negative feedback and seems that they cannot tolerate feedback which is not positive - looking forward to ours! Will prove our point about rudeness.

Wow. We were let down with a booking at another restaurant 2 hours before our meal and we managed to get tables at the Peacock. We were not disappointed. The ordering was simple (The whole village was packed) The staff were attentive, the food and drinks arrived quickly despite how busy they were. The food was beautiful. Thankyou so much for such a lovely dining experience. One on the staff Doug really went the extra mile bringing extra accompaniments for us too.

Visited on bank hol weekend. Had pre booked a table for dinner. Was rudely told there is over an hour’s wait for food because although you book a table you have to join a food queue and surely I realised it’s bank hol weekend??? - err yes I did but assumed that since you have to book online you might’ve realised you’d be quite busy.Bar full of people complaining how long they’ve waited and crying hungry children (and grown ups).Ridiculous system, incompetent and downright disgustingly rude staff.

I wish I'd read the reviews before booking - I'd called to make a booking and assumed we'd be inside but were just directed to find a table in the garden. I totally appreciate that it's a bank holiday weekend, and lovely weather, so has been extraordinarily busy - and I appreciate too, the problem of staff shortages post-covid. However, it seems very dishonest that we were not given any warning of delays before we sat down - and it's only after you've ordered and paid for drinks via the app that you discover, to your disappointment, that it's a 45 minute wait to get a drink alone! Just 3 pints is what we ordered and they took over 45 minutes to arrive. When we looked around, most tables were full of despondent looking people, who had also been duped into paying for drinks that then didn't materialise for up to an hour. Quite good, if you're trying to limit your alcohol intake, but not conducive to a convivial evening. If we had been told in advance of the waiting times, we could have made a judgement about whether to stay. What really rankled was the completely disinterested, borderline rude, response from the managers - nothing was their fault! However, it seemed unusual that a member of staff had time to make a racket slowly emptying a load of empty bottles into the bottle bin, when there were tables of hapless customers gasping for a drink. There are lots of lovely places in Bakewell - try The Manners down the road - we went there the day before and had great service - and it was cheaper.

Visited today and waited a shocking 55 mins for a half a lager shandy which never came... very politely mentioned the wait to 2 members of staff 4 times and not one apology or urgency to fetch the drink any time, just ignored. Ended up leaving without a drink or refund. Uncomfortable atmosphere as surrounding tables were all having issues too. Very strange place given how great the location is! Could’ve been great.

Lovely garden setup with a really efficient online ordering system! Fairly priced and very good food. Would absolutely consider returning🤌🏼

This was the first weekend The Peacock was back open fully and I am sure there was so much for the management to have to consider, get ready and organise yet we never felt like our requests were a massive hassle for the owners. We asked if we could leave our bikes somewhere and despite being busy the landlord personally showed us a spot to leave them, when we mentioned we were missing mugs in our room (only an oversight due to to the Covid deep clean) the landlady had sorted it out before we had even finished our drinks in the bar. Both of us had a really relaxing time and we found the management to be decent and genuine people who are really trying their best. We would stay again.

I am sure this place has potential to be good but the attitude of the management stinks. We walked in looking for a drink and the manager was relatively polite, we checked how long they were open for and the manager was honest and said depends on the people. When they leave we will shut early. However whilst we were sat there drinking (it was only 8.30!) lots of people got turned away. I am thinking, surely in today’s COVID struck world and with countless businesses going under especially in hospitality they would welcome people, however there is a higher power at play here called a government bail out (or tax payers money/my money) clearly don’t need the money or the custom as they are happy to be rude to all of their customers. You can see this from the previous comments from the manager . Surely being in hospitality means you need to be hospitable to guests in your establishment?! This establishment thinks that they are more important than the customer who they are here to serve!

Cold and dismal... not the weather, just the atmosphere in The Peacock matching that of the owner and staff. Limited menu which makes the poor food served to us even more unacceptable. Please someone show the owner how to wear a Covid mask properly!

Long, long wait for very expensive deep fried ready made frozen food. I don't mind paying for good food and service, but I object when it's not. I wasn't alone, 99% of the customers had that "I've been waiting an hour, it can't be much longer" face on them. 2 tables next to us abandoned ship, wish we had. At least the mrs had the time to walk across the scenic co op car park view to do the shopping while we waited. Our food, I ordered the Peacock burger, no description on the menu, but I assumed it would be a nice beefburger with nice trimmings. No, it was some kind of horrendous veggie burger in a bun, no extras whatsoever, served with a steak knife stabbed through it. I suspect the burger ingredients were damp fag ends, spit soaked sawdust and sadness. Small choice of beers served in plastic glasses. Classy. Avoid, there's other better pubs nearby.

Had Sunday lunch here last week. I had the fish and chips which was excellent, while another couple we were with had the Sunday roast. Unfortunately, this wasn’t to their liking. However, on speaking to whom I assume to be the manager, another choice was offered and very quickly delivered to the table. A big thumbs up for excellent customer service. Will definitely return.

Went for a meal without booking , the everescent Graham gave us his usual PEACOCK welcomeHe and Vicki have done wonders for making sure the PEACOCK remains Covid safenot been anywhere that has reached this standard.... WELL DONEThe main item THE FOOD stills remains high quality, good portions...... always has been

We just wanted a quick drink before going out for dinner. We were greeted as soon as we went in and shown to a table. We sat for around 15 minutes, before I realised you had to order by app. I downloaded the menu and proceeded to try and place my order on the app, when the other half wanted to know what ales were on as it did advertise 'cask ales'. We managed to get the waitress's attention eventually and he asked what ales were on which she did know. However, when we asked what the description of each one was, such as strength, flavours, etc, she didn't know but went away and came back with the percentage of them. We then asked what flavours they were, such as hoppy, citrus, etc and she said she didn't know, but would go and find out as she's never been asked that before! After a few more minutes, he chose his ale and we said thank you and we would order on the app, to be told it wasn't working!! We are now nearly 30 minutes in and it's boiling hot in there! 46 minutes after arriving, we got a lager and a coke, paid up and left. The table next to us had ordered food on the app prior to us even sitting down and they were still waiting for their food after we left and had to ask staff about it twice!Absolute disaster. The place is lovely and dark, cosy with some great decor. Maybe we'll try again when things are back to normal.

When I asked for allergen menu, I was told there wasn’t one but she would check. Waited ages to get back to us and didn’t. We had to ask at bar. Table booked for 7.15pm. All online ordering. After eating our main, set about ordering desserts at 8.35. Wouldn’t work - told kitchen shut at 8.30 - why didn’t they say that when we booked it when we ordered? We not ‘make sure you order all courses now’ as we arrived at 7.15pm? Spoke to manager at end, as did another family with same complaint. He never apologised, didn’t seem bothered. Also, toilets smelt horrendous, like dog poo, and no hand towels for drying hands. All such a shame as the good we got to eat was lively, just a shame we left a bit hungry.

3rd place I visited in Bakewell, trying to find somewhere to eat just before 8pm on a Monday. Very unwelcoming staff, “do we have anywhere for them to eat?” As the customers are stood there, not very professional, nor does it help with making the customer feel valued. Originally ordered fish and chips and fish cakes, told fish cakes weren’t available which is fair enough. Had 2 fish and chips in the end, average meal. If you want to feel welcome as a tourist, not the place for you.

My boyfriend and I visited Bakewell today and having previously enjoyed food at The Peacock, I suggested we have lunch there. We were given a table and ordered our drinks and 2 paninis. After being seated around 15 minutes, I politely asked a waitress, 'Excuse me, we ordered our food around 15 minutes ago, I was just wondering how long our drinks would be?' In response, she bit my head off and snapped, 'We're busy. You'll just have to wait,' in a tone that drew attention from other diners in the room.Now I recognise that it was a busy afternoon, but I had only politely enquired how long our drinks would be, and not our food I hasten to add. I do not feel that this response was warranted and felt rather shown up in front of the other diners. This is very disappointing as the food was really nice and the pub had clearly put in safe covid measures. I must also add that the other staff members who served us were very polite and friendly.Good food with the experience tainted by a horrible example of customer service.

Went with my son and his girlfriend for my 70th....they’d been before and said it's good. We booked a table....got a nice corner one. Staff attended us quite soon. Our drinks came in a reasonable time ....followed the same with our food. We asked several times for more sauces...no problem. I got a pensioners special. A really decent potion of fish, chips, mushy peas and bread n butter with a superb chef’s tartar sauce. One of the best meals I’ve had for a long time! The fish and batter first class. My family equally happy...just small thing.....dispense with the paper under meals that their’s had ....unnecessary and bit soggy. Everything otherwise was perfect. Good staff and good cleaning ....liked the plastic screen between us and next table. Overall that meal was a highlight of my birthday and definitely will go again. Thank you to the staff and compliments to the chef.

On our walk back to our hotel, we decided to drop in for a night cap. We were disappointed that we did not have food here, as the food looked and smelled very nice! We were also impressed with the covid security on display at this establishment.

We arrived at the pub and sat outside and told someone would come over. 15 minutes later we were told that the table we were sat on was not part of table service (no signage) so we moved to another table in the right area. Another 15 minutes went by and we gave up and just left. Didn’t look busy was just a steady day. And lost our custom to the wheatsheaf which was a delightful experience in comparison. If you want slack service and no drinks for 30 minutes definitely go to the peacock !!!!

Called in Bakewell after visiting Chatsworth House today (5/10/20). Hadn't planned on eating until we got closer to home but changed our minds. Lovely bar area and although the menu has had to be scaled back due to Covid there is plenty choice and something for everyone. Thoroughly enjoyed our food and the Cheesy Garlic Focacia was delicious. Also enjoyed the local beer.Will definitely call here again next time we are in the area and will recommend to friends.

Stopped into the peacock on a spontaneous visit to the area. Lovely looking pub, with a lovely beer garden, dogs not allowed inside, but very welcome in the beer garden.You probably won't get served though...But that's not really the point...Because, as soon as you go on TripAdvisor to share how awful, rude, and incompetent the staff are, you see how many others have shared this experience! It's amazing... You literally couldn't make it up!I have been so entertained by the previous reviews, and replies.. Best entertainment in years!I think anyone visiting the area, should just go in, don't get served, but at least you won't have to give any money away, and even better, by taking up a table waiting to be served, you'll be saving others from spending their hard earned cash on someone who clearly doesn't care

Enjoyed a fantastic lunch with my immediate family and dog sitting in the sunny beer garden on Monday 21st September. Did not mind having to queue for food and drinks (why would you mind if the food was so delicious). Had a lovely chat with who I presume were the owners behind the bar, whilst ordering food, who were extremely welcoming and very friendly. Explained we had been coming for many years on our yearly trip to the Peaks from Edinburgh and the food and staff have always been great. Also had a chat about the interesting responses to the reviews on trip advisor!!All in all a great lunch enjoyed by all 6 of us and well done to the owners and staff for their hard work during such a difficult time. Making sure that now we can get out and about again we can be assured a great time as always at “The Peacock”. See you next year!

We visited for Sunday lunch, which we couldn’t fault at all. The food was lovely.However, the service and COVID safety was lacking.We sat at a table which was less than a metre than the one next to us. There was a screen between us, but not between us and the table behind (which was as close). Staff members struggled to move between the tables or take orders at any distance. The tables felt closer than how they’d be pre-COVID elsewhere.One male member of staff behind the bar had his mask not over his nose, which completely defeats the object of wearing one.The dessert menu was on a blackboard nowhere near our table, and we had to ask the waiter to read it out for us as clearly we aren’t meant to get up from our table currently.The waiter was poorly trained and not knowledgeable about menu (he wasn’t aware of what beers were on offer or what puddings we could order...and when we ordered a pudding he then realised that one wasn’t available anymore. We felt very sorry for him, especially as the unavailable pudding was a Bakewell pudding!!).All customers sat at tables outside were having to come in to the bar to order. We heard a waiter explaining that this is the case as people were walking off without paying. Other pubs in the area had thought of ways to combat this (by taking payment before serving drinks) in order to adhere to COVID guidelines of table service only.There was a female staff member cleaning tables and serving food with no mask at all.Guests were waiting at the door for a long time with no acknowledgement.To top off the experience we were given the wrong change and then asked for the cash back. Overall the pub was disorganised and not equipped to deal with the new table service guidelines.

We stopped by during a day out in bakewell, to be greeted by an incredibly rude and arrogant female member of staff (older lady). After having asked for a table of two, we were met with the response; ‘no.’. She then tried to walk off without offering us a table outside (there were loads). After we were left to find our own table outside, the same lady then came to take our drinks. (‘What do you want’ was how we were asked for our order, which made us feel even less welcome than we’d already been made). The member of staff also had no idea of what lager or beer was, or what types of cider they sold. She appeared to be in a management role, so not knowing what they sold looked bad on the place. Such a lovely location has been let down by this one member of staff, would definitely return however (provided we never saw this rude staff member again)

We went yesterday and had great service,a great meal and the staff could not have been more helpful even though the staff are under so much pressure with the new rules. It didn't affect the food,drink or service. Lovely pub, great staff and top draw food.

I make no secret that the peacock is one of my favourite pubs, visited for a light lunch with my wife and 5 year old and was impressed by the extra safety measures and the time and thought gone into keeping everyone saff but still keeping as much normal as possible. Shortened menu was still great and they altered one of the sandwiches to suite my sons taste. The peacock is a great pub run by great people and don't let anybody tell you otherwise

We arrived, everything was great, we sat outside and our order was taken. We made payment and sat and waited for our drinks and food. Our drinks came and 45 minutes later, we asked where our food was, the lady who was lovely said she was will chase it up with the kitchen, however, a man then came to our table, no introduction and said “what did you order” when we told him he said “these things happen” what things? Seemslike our order hadn’t even made it to the kitchen - he blamed it on Covid? Anyway, we had been there for a good 50 minutes and were in a rush to leave, we decided to ask for a refund, I then went on to add that I would appreciate the 2 drinks refunded too for the waste of time, this is when the man looked at me in disgust and said you’ve drank your drinks so I’ll just refund the food, he then walked off and I turned to my wife and said “terrible service” he then turned around, started pointing his fingers at me (take into account I was sat down and he was stood up) so his fingers were in my face and very close to my face too. He then called me aggressive (I’m still sat down) so I said process the refund and we will be gone. He came back with the card machine, took my card and went inside, he said the machine doesn’t work outside, Sorry but I made payment outside - you shouldn’t take someone’s bank card and walk off. Anyway, I appreciate orders can go missing etc, but when the staff are literally waking past you for 45mins and don’t notice we still haven’t been served to then become rude, aggressive and point fingers (within my personal space) when asked why our order hasn’t come, I think is very poor customer service. An apology from who I can only assume was the landlord would have been good enough.

Graham was our saviour and ended up securing us a room next door at The Queen’s Arms when our previous hotel had turned out to be just awful saving our anniversary. We had breakfast at The Peacock during our stay and can honestly say that it was 100% better than the two 4 star establishments we’d been to previously. Fantastic ingredients which you could tell had been sourced locally. Just loved the friendliness of everyone we came into contact with and will definitely return.

If you are hesitating about where to book for a trip to the peak district- look no further, the peacock inn is the place to be. Lovely, warm, hospitable staff that felt more like family. Delicious food and breakfast was included. Graham was lovely to us three giving us two spacious double rooms when most places would have likely charged for 4 people, he charged just for 3. Thanks again Graham and staff for a lovely stay! will be returning.

We went there but was greeted by a bloke with no manners who gave sarcastic replies when we asked for a table outside... We found our own table outside, nothing like a bit of quality service. Served by a barman with no customer service skills.When the food arrived we had the steak sandwich which was the worst ever. The owner must be used to terrible food from when he was in prison. Terrible place.