The Park Cafe in Aberdeen City

Why oh why won’t you cater indoors ( and outdoors just now) for the many dog walkers in the park? Today there are no tables and seats on the terrace to allow any dog walkers who don’t mind the damp to have a hot drink . There is a conservatory and I fail to understand why that can’t be used for doggy folk . It’s a huge omission in the service provided and means we rarely use the cafe . Please re think this . After all it means business for you!

Been going there for 5 years. Never had a bad experience with food or staff. I feel welcomed every time I go. The location is lovely, right next to the Winter gardens, inside Duthie park.

Friendly service and generous portion sizes- we had a great big bowl of the soup of the day and a jacket potato. Good value for money. Great setting to enjoy the park.

The pastries and sweets look AMAZING. I had the raspberries baked good in the photo and it was yummers. My friend also enjoyed her one. The coffees were good, though Not extraordinary.

very busy place and staff nice but the cafe a bit crowded & long queue.

Nice little cafe at Duthie Park. Great ice cream and reasonable prices. Staff were friendly enough.

El café cierra a las 17:00, llegamos a las 4: 30 para un café rápido y pastel. Éramos muy conscientes de la hora de cierre! Primero, las camareras se enfrentan cuando nosotros (los clientes! ) entramos al lugar, como, oh no, tenemos que trabajar ahora! 😂 En segundo lugar, fuimos a pedir la comida, el único tipo que había era agradable, haciendo su trabajo de la manera en que se supone que lo hace, de una manera amigable, el resto de las chicas, especialmente la que estaba en caja, tenía la cara de gruñón más grande que había visto ... Entonces, comenzamos a tomar nuestros cafés y algunos de los empleados comenzaron sus rutinas de limpieza, ¡con los clientes todavía comiendo junto a las mesas! Quiero decir, el lugar cierra a las 5 pm, estoy seguro de que deberían estar comenzando todo el circo de limpieza después de que cierran la puerta principal y no hay clientes dentro! Me dijeron que los pasteles estaban buenos, no podía probarlos ya que no se vendían, ya envueltos en película adhesiva para los clientes del día siguiente, nos dijeron. . 😂 El café era macabro... Galletas al día robo ligero. . Nunca más.

Was in the cafe, Tuesday 13th August, staff not friendly, rubbish costumer service. Waitresses started to clean before closing time, sweeping right next to us. Rubbish experience.

Muy caro para la comida muy básica. 1 x lonchera para niños (medio sandwich) 2 x paninis servidos con maíz dulce de lechuga, pepino y cucharadita de col 3 batidos ¡Más de 41 libras! Robo a la luz del día!

3 quid for 500ml bottle juice is highway robbery

Good coffee and great buns, i.e. a really good Swedish coffee!

Staff seem lovely. The soup with fresh bread on the side was absolutely divine! I’ll be back for more. Absolutely visit the Winter Gardens next door. Complimentary toilets (don’t need 20p) The Empire biscuit seemed undercooked. Pot of tea was OK - probably my fault for not taking the teabag out sooner, & I like more milk than they provided. The indoor venue was quite noisy, even though individual tables were fairly quiet, so: not great acoustics. Might be better in the atrium/ enclosed verandah? Get there early for a seat in the section beside the plants! Allocated a table at the entrance. Order at counter & carry drinks on tray. Food brought to table. Decent view of the park.

Pedido Paninis de pollo con chile dulce. Esperaban que fueran trozos de pollo en una salsa de chile dulce, de hecho, eran tiras de pollo recubiertas de pan rallado (que el menú no especificaba) ya una decepción, el pollo entonces sabía barato y como si se lavara en líquido de lavado. Nos costó 40 libras en total, un enorme desperdicio de dinero. Pero el café era decente.

Check your glass, my child ended up getting a mouthful of broken glass and ended up going to hospital to be checked out. Probably an old glass that got damaged and cracked from the dishwasher. But still they should check before using for a customer. Also note they don't have a fully stocked first aid kit on hand for customers. Missing antiseptic as a minimum. Although again they aren't required I suppose to stock one for customers.

Decent prices for a good snack/drink. Staff were fine and we enjoyed our pieces. The chairs feel like cheap plastic, were wobbly and absolutely no back support at all. We went in on a Sunday. The park itself wasn't busy but the café was heaving. Not only that but it was loud. Lots of disciplined children running around. One got in on his bike and proceeded to scream the place down when removed from it. Great, love it. The place is okay. Not sure I'd sit inside again. Not worth the ear ache and relying on the structure of those awful chairs.

If you’re looking for an afternoon coffee in Aberdeen, go elsewhere. My friend and I felt enormously unwelcome here this afternoon. When we arrived at 2.15pm, the cakes were already being wrapped up and packed away despite the website saying that the cafe would be open until 5pm. Staff then proceeded to clear the tables to one side of the cafe, sweep the floor, hoover the doormat, switch off lights and whisk away plates from the tables with customers at them until everyone felt obliged to leave. We were out the door by 3.15pm, as was another group of friends who commented to us as they left that they were shocked at how overtly staff had made it clear it was time to go.

Excellent place for our wedding reception, beautifully set up , beautiful setting and staff were fantastic food was excellent Thankyou Damian and Monica for everything and for putting up with me 🥰

I rarely write reviews however today I have after my visit from Texas, USA. i visited the park cafe today with my freind who had a dog we tried to enter the main cafe however was refused entry by a staff member who said dogs were not permitted in the premises (which I find a bit weird as there are many dog walkers) we then went to the side cafe (which did allow dogs) we waited a while to be served with one guy working flat out with lots of customers then ordered two lattes with hazelnut. the guy on the till was very nice however when we went to pay the transaction failed, we tried multiple times times and eventually it worked he gave me the receipt and mentioned that if i had been charged multiple times to come back and he would sort it out. the lattes were very nice and i recommend this cafe! ☕️

Sat outside with my dog and had the biggest and best Cullen skink. £6. Amazing.

Amazing atmosphere, beautiful interior, wonderful service, delicious food and coffee ☕😋... The best coffee in Aberdeen. 🥰 Highly recommended!

Should have been 5 stars all round. Great place, superb location, lovely setting, coffee very good, lunch tasty, good value, service good, just some of the team didn't seem as though they were enjoying their job. Bit more personality and some real smiles would go a long way to make this place perfect.

Went after going to see a Christmas "Gospel Choir". There was no Choir but a couple of olde men playing a keyboard and the audience singing the Christmas songs! I was expecting to see a beautiful African Gospel Choir! Anyway, thought I would pop to cafe. Going in is a sign saying to wait to be seated. Boy looks at me as if "What do you want"?.. I ask for a table and was pointed towards one by a window. I didn't know whether it was table service or not, after going to the table and waiting... I then went back to ask him and he says you ga to order at the till. He should have said that before? Plus the place was full of annoying screaming kids!

Visited with my elderly parents, I wanted them to have a bite to eat whilst I walked the dog. Unfortunately not helpful with disabled customers. I had to ask the table next door for their menu. No help from staff at all. Nobody to assist with a disabled person ordering. You have to place your order at the till and take your drinks. Not great when you can’t hold a tray. I had to wait and assist them as no help from staff. Not able to exit the shorter way to the winter gardens and steps on decking to get down from cafe was a big hassle. Would be very difficult with a wheelchair. Would seem to be a nice cafe with young untrained staff who don’t want to help an elderly disabled person.

Great breakfast baps and good coffee and very pleasant service. A sunny morning with local school kids playing in the park.

Ok pancakes and beacon could of done with a little more maple syrup. Good to have a irnbru to wash it down . No faults with service from staff

Love the panini selection,never disappoint

Today was my daughter's birthday, and with our friends we planned to have lunch outside in the park. I would like to note that there were many empty tables. We sat down and before ordering, I opened juice and gave it to the children. At that moment, a cafe worker ran up to us and in a very rude manner began to demand that we leave the table immediately. I tried to explain to her that we were planning to place an order right now and asked her to give us five minutes. to which she continued to demand to leave immediately. the children were absolutely shocked by her manners and my friends said that having lived in Scotland for several years they had never encountered such disgusting treatment. After such a welcome, of course, we immediately left. After that, I saw several families sitting in the cafe area with thermoses and food not from this cafe. I pointed this out to the cafe worker. The rules apparently did not apply to everyone. They found fault with us, perhaps because we are foreigners So if you decide to treat your children to the juice you brought with you at one of the empty tables of this wonderful cafe, be prepared to be treated like a beggar. I attached a photo to show the number of free tables at the moment when we were kicked out -:)

Painfully slow service, charged £1 for 2 pumps of caramel sauce, chap didn’t know what he was at

Lovely flat white coffee and large fresh scotch pancake 🥞 😋 Service A1 as always..friendly..engaging. food excellent and fresh and plenty of choice despite it being late afternoon. Sat outside with my puppy..they brought her a drink.of water as always. Lovely place to sit and enjoy the beautiful surroundings

Lovely cafe to grab a light bite while in the park. Decent kids menu too. Also has a takeaway counter for coffee and ice cream.

No1 spot for coffee or snacks. Brilliant location.

Busy, but that’s a good thing! Paninis were lovely and it was great that they came with a proper side salad, not just a bunch of leaves. Good value for money

Always busy, which can lead to some queueing, but they manage it well

Lovely cafe situated in a superb park.

Delicious food, quite surprising since it's a Cafe. It can get quite busy during the weekends and if you decide to sit outside, make sure no rain is in the forecast. The atmosphere is stupendous. Just remember, get your table, get your table number, walk up to the till and order the food from there.

Sat in a nice area by the fish, much quieter than the bustling atmosphere inside. Got some food for the kids... The kids left the bacon and had cold pancake and syrup in the end for £4.50......who serves bacon like that? my coffee was nice at least!

Good place for coffees and always quite busy on weekends. Vegan cakes still need some improvements. Still great to have some options though.

Our experience was not great with this café. Frankly I don’t understand why the only café in a big park is not dog friendly. There is a back part of the café connected to the gardens and an indoor entrance part both which would be ideal for dogs. It started pouring rain when we arrived and we were told to sit outside with no cover, at the very least maybe consider umbrellas. We didn’t enjoy or food as we were getting soaked and freezing. Maybe in the future you can consider becoming more dog friendly for all the poor dog walkers that would like a coffee when it starts to rain, it may also bring in more income. Until then, I won’t then returning.

Its not a la carte but its perfectly fine for a coffee and a sandwich , dont expect a quiet meal though as the place is usually full of loud kids

Nice for a bite but not many options

Visit on a regular basis for a scone and coffee. Great selection of other goodies. Lots of friendly staff serving and maintaining high levels of hygiene. Great place to chill out.

This experience was so amazing!!! The food was lovely and the ambiance was excellent, an all round great day out :D

Visited restaurant after visit in botanic gardens next door , which by the way is amazing and recommended to visit. Was lucky to sit in the garden connected to the botanic gardens so had beautiful views. We had main and a soup was planing to have a dessert as well but portions was so generous that there was no chance for a cake. Soup was delicious with fresh bread , and we had a jacket potatoes for a main was which was lovely specially the one with Huggies, prices was OK and stuff very friendly

We were fairly disappointed with a few things. Firstly arrived at the counter: 4 girls behind it, waited a significant enough time while they chatted before I was attended to, asked for eggs on toast and an omelette to be told at breakfast time there were no eggs. We decided to go for the avocado on toast, no avocado. We then went for bacon rolls each. The bacon had huge fatty rinds and was undercooked and not very hot. We won’t be rushing back. Sad as we will be spending more time there with our new puppy.

Great Place. Stunning Atmosphere in the garden. Food Wow and wowww delicious. Soups of the day Wow that's like at the home. Baking Pateto taste delicious. AAAA++++

I have visited this cafe many times and all have a great experience. The staff are friendly and very efficient. Always very well organised and a great selection of both bakes, soup and light bites. Would highly recommend a visit wether for breakfast, lunch or just a cuppa.

Visited today, ordered coffee and lemon tart, cheese toasty with chips. Coffee and tart got straight away, toasty arrived 5 minutes later. Service quick enough. Coffee was ok, lemon tart had black hair on it, and my son removed it from tart, but I was not going to eat it anyway. Told about it to waitress and waitress only asked if I'm sure that I won't eat it. Yes, I'm sure. Maybe somebody else wouldn't have problem with eating it.

I regularly pop into the cafe to pick up a takeaway coffee, but can often be frustrated by how long the process takes. Other reviews have mentioned that up to four staff can be standing behind the counter at one time while only one takes orders - and this is still the case. If that one order is for a large table having lunch then you’ve no choice but wait while it happens. At least once I’ve had to leave without ordering as I’ve simply run out of time on a lunch break waiting. It could be so easily sorted - and it’s a shame. The coffees are among the best in town, but the service is definitely the least efficient.

Although the restaurant was busy we managed to find a table - good choice in menu - food very tasty with generous portions - staff friendly and helpful.

Been on few times now very disappointing food not much vegetarian options why can't they do scrambled eggs after 12? Got a cup with coffee stains all around top and a saucer with ginger hair, when I returned it never got an apology!!! very overpriced bread n buns taste stale and are solid!!

Great sandwich. Definitely getting less meat/fish than we used to though.

Jammer dat we niet in de tuin mochten zitten.

Nice enough place if you sit in the back in the gardens or you don’t mind screaming kids. Drinks nice but overpriced. Service painfully slow. Would return but only for takeaway. Haven’t tried any of the cakes but they looked good

Nice cafe. Good coffee. Great surroundings between the park and winter gardens next door. Cheese scone good.

Really nice cafe and huge selection of drinks, cakes and snacks. All priced around what you would expect. Disappointed with their cakes though. Not sure if it’s the ones we ever selected but no matter which we buy they seem frozen then defrosted. Means that they aren’t soft and fresh but virtually they all look great. It’s a big cafe with lots of indoor and outdoor seating. Staff are always polite, helpful and quick to serve. Will keep going back as love a cuppa when walking our dog.

Very good place to enjoy a good time with friends. Te food is so delicious, I really recommend it.

Lovely place, food was really good and servers very helpful and happy, weather was amaizing so I truly enjoy our brunch here

Customer service very bad … rude

Main sit in cafe very good experiance and good coffee . Take away booth . Capuchino milk poured in jug set under steam wand and operator just walked away leaving it for extended period of time - that's just going to result in burnt fowl tasting milk. Not expecting artisan coffee but a little care in the product wouldn't go amiss.

The Duthie Park Cafe is excellent in every aspect. The staff are courteous and helpful in servicing plus keeping the cafe clean and the latte is first class. Then you can have a nice stroll through the beautiful well kept David Welch winter gardens.

Cakes are very yummy. Coffee is ok, not so strong one's. The staffs are real friendly and the settings are good. Especially the outdoor one is really comforting

Staff is always friendly. Perfect to grab a cold or hot lunch at any time. Good selection of sandwiches, toasties and baked potato toppings. Reasonable priced and filling portions. Definitely recommend! Waiting time is longer on the weekends and bank holiday as they are busy. But staff is great and works quick.

Decent enough food for the price. Customer experience similar; got told there are no more 1 person tables, when there were 4 empty tables inside. Ended up eating my lunch outside with the crows.

Visited the park cafe in October. Nice pleasant surroundings. No problem there. However prices in the cafe for food were ridiculous. Plus drunks wise choice for kids poor. Why no milk for a child to drink on the menu instead of just juice? Plus £3.50 for a banana milk shake? Really? It's once again exploitation on a city scale. Most people who come to this park (or any other park in the country for that manner) come with their families, which includes their kids. Its not as if it doesn't have a healthy supply of people visiting the place. As I said. Lovely park, ruined by a overpriced hospitality which is a shame. I'm aware that businesses are all trying to pull back profits lost from the last 18 months by the pandemic. But it shouldn't be the excuse used to bump up prices to a ridiculous amount. Shame really. As its a lovely spot to enjoy a day out with your family.

Popped in for coffee with a friend. I didn't have anything to eat but the scones and cakes looked nice. The cafe was clean and well laid out. A one way system was in place.

At least it was open unlike the winter gardens to which it’s joined. Aesthetically pleasing and relaxing but service was mega slow with just one person serving. Had a fruit scone and a latte. Tasted good! Nice to take the weight off my feet and relax. Enjoyed my visit once I got served. Sat indoors, but there is an option of indoors or outdoors.

Great wee café in a popular city park. They offer plant milks for coffees; usually have vegan cheese for a lunchtime toastie (although not listed on the menu); delicious vegan cakes (clearly labelled). The café has adapted well to the ever-changing Covid restrictions over the last year.

Love the food here, really high quality, with decent pricing for the taste, good vegetarian/vegan options. Nice staff and really pleasant place to sit in, especially in the winter garden seating area. Due to staff ensuring covid measures are met, you are given a specific seat to sit at that has been cleaned before sitting you, which is sometimes a shame when you would like to pick your own seat (e.g. the winter garden area). Slightly noisy at peak hours but still a really nice place to go.

We have visited four times in last two weeks for lunch and have found it convenient. Toilets have mainly been clean and tables are well cleaned in between customers. Food basic but good quality although crisps are not required as an accompaniment to jacket potatoes. Staff are helpful although not table service and have to queue to order

Delicious. Came here for the first time in years and had a pancake and a cup of tea. I will be back some other time if I can.

Great breakfast! Improved significantly lately.

Wonderful tea had here, all seemed wonderfully homemade and delicious

A nice place to stop off, and have a bite to eat, and a drink, friendly service, good food, friendly atmosphere, and lovely views of the park.

I always enjoy a coffee and a bite to eat here when I'm visiting Duthie Park, its been especially nice to have the takeaway option during lockdown and enjoy a coffee and bacon roll on a park bench on a nice(r) day.

Was thankful today in the freeing cold with my toddler to see this cafe was open for a warm drink! Wasn't so pleased to be met with an almost standoffish male server. I went to the window and asked if they did kids got chocolates and he replied flatly "yes, they are all listed there" and gestured to the sign. Not that I struggle to read but there are people out there 1)who can't read so well or have poor vision or 2)actually just prefer to TALK to someone and ask a question. Felt that was rude and when looking away told me something about the pay machine (which end evidently to wireless tap on). When I clicked the wrong end he said, this time more with a tone "the other end" with little or no patience 👎 Entire experience lifted by the most amazing got chocolate with whipped cream and marshmallows in the rain. Seriously, what hot chocolate do you guys use??

We had an hour to kill and decided to walk through the Gardens. There were automated paying toilets, but they didn't work and we lost our money without getting in to the facilities. However we spotted the Cafe and thought we could kill two birds with the one stone. The queue for food took ages - they seemed quite disorganised - and then we realised the scones we asked for ha been lying on the counter uncovered. We asked where their toilet was - they didn't have one! We were to use the public ones a few hundred yards away - we pointed out they weren't working and we'd already lost our money. It wasn't much but no point losing more. The member of staff just shrugged his shoulders. The coffee was hot, the scones huge but a little hard. BUT - are they allowed to serve food and not have a customer toilet? BEWARE!

We were just waiting for everyone to decide what they wanted when one of the staff came over and told us we couldn't stand in the cafe. It was torrential rain outside and we had a toddler with us and someone with cancer and on chemotherapy. She then proceeded to tell us with delight we couldn't stand under the cover to shelter as we were stopping customers from coming in. The cafe was empty and there was no one around in such bad weather. We think some staff training on good customer service and being a decent human being is essential in this place. If they had competition they would have to behave and change their bad attitude.

Lovely coffee and hot chocolate. For a rained out skate plan. Thanks to the staff for a quickly mopped up accident and quickly replaced drink.

Nice hot pot of tea but my toast was barely toasted and to be honest, the floor at 1045am seemed unswept from the day before. Servers very pleasant however and we weren't rushed away.

Food in main cafe lovely and with decent portion sizes. Although a few hours later we went to the icecream parlour bit and whilst the cakes were rather nice I was sorely disappointed with the size of the regular coffee. The cups were TINY... half the coffee was foam (we did order a cappuccino so we were expecting some foam) but there was not even a mouthful of coffee at the bottom of the cup. At £2.60 that is a very expensive mouthful of coffee. I wish I could take a photo of the cup to show.

Just been in the ice cream parlour. Gemma and Sam (I asked their names) were very polite and efficient. Considering how busy it was, they were doing an amazing job.

A very busy Sunday lunch but service was quick and efficient. As a vegan and coeliac, cafes often find it difficult to provide a complete meal and often just remove the antigens. However here meals were “shuffled “ around and I received an excellent meal with no fuss or bother but a smile. We received our substantial and tasty meal within a short waiting time. Cafe also totally wheelchair accessible as were the toilet facilities. The next time we are in Aberdeen the Cafe will be top of our list to visit.

The setting was lovely, the cafe felt comfortable with a range of indoor and outdoor seating options. We had a dog so opted to sit outside. There was a large cake selection but a couple were not labelled. We went for the triple pink cake which was a bit too sweet but tasty enough. Coffee was ok, a little off the shelf and rated about 5/10 I would say. Staff were friendly and quick to serve. The cafe wasn’t too busy though and I imagine they could get overwhelmed. Worth the visit for a coffee if at the lovely Duthie Park

Have just read some negative reviews and I have to totally disagree! I visit this cafe quite a lot and the staff are always very friendly and helpful, even when they are busy. The food is really good and yes there are queues sometimes but it is a busy cafe! What do you expect?

Visited this cafe for the first and last time today. 5 staff were behind the counter, 4 were drinking coffee, soft drinks and chatting, leaving one person to operate the till, take orders, make coffees and serve cakes. It took almost 10 minutes to get...

Needs improvement. We ended up leaving given the slow service and opted to go elsewhere. Place was nice n clean apart from tables needing cleared

Arrived over an hour before advertised closing time, to find no longer serving food. The cakes were being put away and all the cafe seating stacked and being cleaned for closing. We were informed of this after waiting in a queue for ages as only...

Surprised and disappointed to be informed that the kitchen was closed a little over an hour before the advertised cafe closing time. Wonder if that is cafe policy or an off the cuff decision by the staff working that day. Either way seems like poor...

Kitchen had closed an hour before the advertised closing time. Cakes put away and tables stacked. Poor service. If you are shutting early just close rather than leave people hungry.

Quiet day when we visited so service was quick. Lots of bacon in the buttie but it was a bit overdone for my liking, nice roll though. Very small cups of coffee. Not sure if you could get a mug but we weren’t offered one....

When I paid for my meal they kept my change which was a reasonable amount, the till lady just walked off with my money and we stood at bar to wait for change but the lady did not return. Then after nearly half an hour...

Eating with the flowers at view. Perfect

We met family here for a cup of tea and a chat. Our table was next to the fish pond and we were entertained by the reactions of the children visiting the Winter Garden. The fish were huge and you can throw in a coin...

After a good visit to the Winter Gardens with 3 grandchildren we visited the Park Cafe for cake and drinks. Managed to get a table near the window and get seated round a table. Teas, coffees, soft drinks, cakes and scones etc were really pleasant...

On Sunday afternoon the cafe was busy and very noisy. Staff were fine, if clearly shell shocked by this stage of the day. There were cakes without labels, I had to ask for replacement napkins and was served tea in a chipped teapot. Potentially nice though when quieter. Could be even better if the smaller winter gardens cafe had more cakes or if plants were brought into the main cafe.

I won't be back here. The food was nice but the (British) staff are downright rude. The only polite member if staff we encountered was Polish, and she was great but the others serving at the counter are rude, truculent and not can't even get...

We were here last week for early afternoon coffee and a scone and pancake. The pancake was very large and tasty. The scone was slightly over done. The biggest criticism was the smallest cups of coffee around - get some mugs and add some water...

Great cafe with a vast selection of cakes and coffee. The staff were friendly and found the atmosphere nice and relaxing. With a great view of the park, this cafe is in a perfect location. Definitely worth the visit.

We went here for a coffee on a wet day after a visit to the Winter Gardens. My first visit since the reopening of the cafe. This visit was a Sunday, the staff looked like they might be students rather than full time. Unfortunately having...

Excellent cafe. Lots of space and good view into park.