Based on 199 opinions finded in 1 websites
Based on 199 opinions finded in 1 websites
Opinions
This place is so not worth the money charged. 464.00 original price for a family room for 2 nights. Neice was having wedding there. No communication. We were served butter and no rolls. Had to ask a few times people had finished there starter before I could get them. I wa Ted icecream for sweet, had told staff not a problem. But they then forgot me all together Nd had to ask 3 times again. The wedding party had all finished there desert. Since coming home I have contacted hotel now twice as was looking for my necklace. Even though have been promised twice now for a phone call this has still not happened. Staff are friendly enough but communication is absolutely awful. Bedrooms are clean very outdated. Wall paper coming off and marks of presumably coffee on wall..
Sarah W . 2023-08-14
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Prior to trip on Light train at Xmas treated ourselves to overnight stay with dinner. Invited a friend along for dinner.restaurant was Very well furnished but when the food arrived it was very poor embarrassing so.
Marion wall . 2023-03-08
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We have booked and held our guild annual Christmas party at the palace and have always enjoyed it. This year was so disappointing the food was cold, potatoes hard like bullets and the vegetables were raw. At £29.50 a head to say our members were shocked was an understatement. We asked to speak with the manager but he refused to speak with us and sent another lady over, who may have been assistant manager ? But was working on reception. On complaining and trying to show our dissatisfaction we were advised we will just keep your deposit so you don’t have to pay anything else . We were not even offered a free round of drinks just tea and coffee which were already included in the meal . They sent the deserts out which again were cold and were sent back. So we won’t be using the palace again. To be honest we were the only Christmas party there that day and the poor quality of food we honestly don’t think they had any chefs on duty that day. A waste of £75.00 and a ruined Christmas party for our guild.
Godfrey F . 2022-12-26
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Chefe Samir, Gomal and the team always create lovely meals and present them with a smile. Love the Mamlouk and the Asian Restaurant. Always visit at least twice on each visit.
David R . 2022-07-22
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We booked a table for dinner we were welcomed by Paul We had a delicious meal Psul and the staff were so friendly made us very welcome the sevice was excellent
Patricia C . 2022-07-07
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We have stayed here several times over the years it’s very clean and tidy.the food is excellent & all the staff are friendly and helpful.
Superhotshot . 2022-03-21
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We had two breakfasts and two dinners here whilst staying in the hotel for a couple of nights. Everything was excellent and really good value. There was a great choice for breakfast with continental items laid out to self-serve and cooked food, toast & tea/coffee brought to the table. The dinner consisted of starter, sorbet, main, dessert plus tea or coffee (which can be served in the lounge). The service was impeccable and the staff were very friendly & efficient.
sunnytraveller2015 . 2022-03-06
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We enjoyed a 3 day stay with dinner, bed and breakfast, all food and service very good, nothing to fault.
karenturner632 . 2022-01-31
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Good portion sizes, lovely and hot with a good choice. Restaurant Staff were lovely, so helpful with nothing too much trouble.
K3001QGjanetc . 2022-01-04
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Food good, but staff lack training due to a poor Restaurant Manager. He just didn't have much shape about him.
waunwyllt39 . 2021-11-11
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The prawn linguini we had there is soooo delicious! Would order it over and over again.. Their desserts are also amazing.
patriciabO2504DM . 2021-08-12
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Cheesiest vegetable lasagne I have ever eaten. I'm not attaching a value to that, just stating it as a fact.
Hannah J . 2021-07-11
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We were a party of 6 and had a fabulous meal at the Paris restaurant tonight. Staff were excellent and a special mention to Paul who provided impeccable service. At £25 for a 5 course set menu, was absolutely brilliant value. Would definitely recommend, make sure you book in advance to avoid disappointment.
Wayne M . 2021-06-05
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Just been to the palace as treat....will certainly go again. Everything from the rooms to the food, atmoshere, staff etc made it a lovely stay and at a very reasonable price. All covid restrictions were dealt with in a clear but not overwhelming manner and the staff were welcoming and helpful. The food was delicious and as I had told them I needed gluten free this was already dealt with and our meals were made even more special by Paul, our delightful waiter. Our rooms were clean, spacious and with a super view of the sea front... which was also a good walk before breakfast. Will definately be visiting again!
margaret f . 2020-10-24
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Booked this at very short notice, subsequently very pleased. Beautiful location, within minutes of the sea front and pier and ten to the town centre. Our bedroom was lovely with views overlooking the sea front and 3 cruise ships moored in the bay. The hotel was very clean with all covid restrictions in place which is very reassuring under the present conditions. The restaurant was very pleasant with waiter service and an excellent choice of food, the staff being very attentive. The only drawback is Paignton town centre which is very rundown. full of fruit machine arcades, not very inviting. However there are many places to visit such as Torquay, Brixham and Dartmouth all within easy reach by car. To summarise, will definitely stay at this hotel again. .
Wiglets . 2020-10-17
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Booked a weekend for my wife’s birthday. Had a good time. Breakfast was average. Tried booking swimming with my 3ry old daughter, but all of Friday, Saturday and Sunday were unavailable. Room was ok, a bit tatty around the edges but sufficient. Great staff, very...
gcc88 . 2020-10-05
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The rooms are ok, clean and a decent size. The hotel has some great facilities. The Spa and Pool are good. The food is great - amongst the best in the area. The best thing is the staff who are very friendly and attentive and...
Gizmo2005 . 2020-08-21
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Having just returned from a 4 night stay I can say the Palace Hotel is run very well and very efficiently. The rooms are a tad on the dated side, but all facilities work and everything was clean. the only thing i could find wrong...
ianw2k . 2020-07-11
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My visit to see my aunt and uncle , I am in a wheelchair cannot walk and must have disability facilities in the toilet and shower which I was assured was available , this was not the case , I had to have a walk...
F9626IVmarieb . 2020-03-05
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Decided to use the venue for a friends baby shower at the weekend as the price seemed so reasonable for such a lovely seaside venue. All I can say is WOW absolutely no regrets. The afternoon tea was outstanding!!! Spoilt for choice for food exceeded...
louiscX6628UV . 2020-03-03
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If you are staying half board don't eat lunch. Evening meals are lovely and more than enough for a normal appetite.
Itchy04 . 2020-02-25
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Another great stay at the Palace with Mike in the bar and Sue in the Restaurant always helpful and cant do enough to help. Cant wait to go back
238stuarti . 2020-02-22
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We Stayed for 2 nights, the day of arrival and the evening was perfect. Extremely nice hotel and surrounding area. Our second day however could have been extremely bad as our car had broken down. The staff in the hotel (particularly Gordon the maintenance man,...
I6089SNgeorgeb . 2020-01-17
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A superb hotel and a great base for exploring the area around Paignton. We went the Buckfastleigh, Totnes ,and many other wonderful places will staying at this wonderful hotel .
Stormbringer53 . 2020-01-17
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I was disappointed with the buffet at my Brother’s funeral last Thursday, we have 4 vegetarians in our family and we asked them to keep the vegetarians food separate from the meat. That’s no problem they said, when we arrived from the funeral, we found...
CorinneDoidge . 2020-01-12
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I normally stay in a B&B when down in Paignton on business but this time I thought I'd treat myself as the Palace had a website offer of £47 for a standard double room. I tried to book through the website but it was having...
Disgwylfa . 2020-01-09
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We have visited this restaurant many times and never had a bad meal. The quality and quantity is excellent
johnboy109 . 2020-01-08
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16 friends went for a Turkey and Tinsel weekend. The Hotel was very good. The rooms were clean and tidy and warm. There was plenty of room for for all our clothes . The food at all meals was excellent with plenty of variety and...
kheggie05 . 2019-12-31
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We went on a four day tinsel and turkey break here in December 2019. We had a sea view room on the first floor and had chosen bed and breakfast and evening dinner. The hotel and our room were very clean and well kept. The...
Dr Malcolm B . 2019-12-16
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We only managed to spend one night at the hotel but wished it could have been longer it was extreemly busy with a coach party but we were greeted by very friendly staff and our room was comfortable and clean as expected breakfast was busy...
Sonia B . 2019-12-08
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We went for a five course meal with a group of friends. The service was excellent and nothing was too much trouble. We enjoyed the food which was a Christmas menu with choices of starters , main and sweet courses, there was a sorbet in...
MAKANMAKAN . 2019-12-05
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The room key comes in a little cardboard sleeve with "simply stunning three star luxury" written on it. Perhaps the management revel in the irony of this oxymoron. I'll say immediately that the worst bit of the visit was the trip to the "spa" /...
Tommeister . 2019-10-28
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We had a break Sunday-Friday at the palace hotel Paignton, our stay was very enjoyable, all the staff were excellent very polite and helpful, there was a bit of a wait to get served at the bar in the evening because sometimes the staff were...
59Russell . 2019-08-30
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Stayed for 2 nights over bank holiday weekend. Lovely hotel, very clean. Staff are friendly. Would stay again happily. Thank you
Travelsolo1979 . 2019-08-29
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Came here last week for lunch. Both of us had the sandwiches. Very filling very tasty.what I saw going to other diners looked lovely,especially the fish and chips.
alison_mclean . 2019-08-20
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Lovely place to have a lunch or sit on the terrace in the sunshine having a glass of wine, I tend to stick to sandwiches or Ploughman style lunch which are always excellent, I've not had many hot meals here
MrsBeano . 2019-08-14
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We came to the Palace for drinks one night and dinner and drinks a few nights later. The food was sensational and drinks reasonable for a seaside hotel. I had steak and wine, then some gins! Staff were all attentitive and friendly. We saw 2...
H3585NAjonathand . 2019-08-13
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I arranged to meet a friend recently at the Palace Hotel on Paignton seafront. So pleased we did. This is a perfect venue for small or large meetings. Service is excellent and the coffee is great, but the hotel is amazing. As the weather was...
jeffdrew2017 . 2019-07-28
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We recently stayed at this hotel for a couple of nights and had a lovely break. Outside and in the public areas the building looks imposing and well maintained. Free car parking for guests was also a plus at a seafront location. The only real...
Lucky222 . 2019-07-11
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I am delighted to write this review following a three night stay here in May 2019 to celebrate our wedding anniversary with my wife and members of my family. Lovely traditional restaurant serving good food at dinner and breakfast. The bar serves a good range...
Paulbay2017 . 2019-06-06
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A Fantastic & tidy hotel- Very nice staff who are always polite. I would definitely recommend coming here it is fantastic
Benjaminyeoman99 . 2019-06-02
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We have stayed at The Palace Hotel and are well aware of their service, food quality and surrounds. We are probably biased, but we have taken friends there for lunch and their opinions are the same as ours. Lunches are served in the Sunshine room...
Andrew L . 2019-05-16
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Visited Paignton for the large BMAD festival on the green in front of the Palace Hotel. Very comfy bed, old style dining and sitting rooms. Breakfast was tasty. Ample parking spaces. Many pubs and restaraunt just up the road a little.
727peterw . 2019-05-12
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Our favorite place for morning coffee and lunch. The Sun Lounge overlooks the garden that provides outdoor tables - great in fine weather.
John-TQ . 2019-05-10
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Excellent food both at breakfast and dinner, attentive staff and same table for the duration of our stay.
dominoking2018 . 2019-04-28
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A superb hotel in every respect. Rooms spotless, meals exceptional. Everything is first class. Special thanks to Sue and the rest of the staff for making our stay so pleasurable.
JulieL160 . 2019-04-26
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Passing by, we chanced our luck that a table would be available for cream teas in this popular venue. It was - and I was immediately able to secure the use of a wheelchair to assist Dad from the car to our table. All great....
nauj63 . 2019-04-13
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Love coming here with my elderly father. Always same friendly silver service staff in restaurant - whic is always a good sign. Never has a bad meal here & been coming here for last 3 years. Entertainment is great too.
Sandra C . 2019-04-04
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Visited for a girly lunch with friends Most opted for the high tea whille i chose the grilled whole catch of the day It turned out to be a miserable looking piece of plaice that was more bone than flesh, served with frozen so called...
SheffieldBelle . 2019-03-14
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My wife and I visited the Palace Hotel once again for a relaxing week and we were not disappointed. Once again the reception received from all the staff in particular Carole, Courtney, Sue, Paul and David together with the Manager was first class. The meals...
wtreverton . 2019-03-01
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Went to the Palace 7th of Feb for 3nights when we got to our room there was only a shower over the bath I had just had a knee op just over a week ago so couldn't get in Bath had to spend night in...
258juneb . 2019-02-12
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Visited for Sunday lunch to celebrate a family birthday. We had booked a table in the lounge area which is a fantastic location. On arrival the Sunday lunch menu looked good offering a good range. We didn’t order drinks as we were all happy to...
DevonCustomer . 2019-02-10
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G The location is very central. An easy 5 min walk into town centre, and to train or bus. And super close to the seafront, shopping all around. But the best part is the service at this hotel !! They offer the most wonderful breakfast,...
Colette L . 2019-01-19
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We went to the Palace Hotel for a Christmas treat. We decided to have a afternoon cream/high tea. The service was excellent, ambience and presention good. Sandwiches fresh and tasty, delicious cakes but the scones were too big, rock hard and cold (scones had been...
fitnessstoke . 2019-01-06
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Rather poor in every way except waitress. Initially, they couldn't find our booking and the surley receptionist, rather than apologising, seemed to be blaming me! After waiting, we were eventually sat at a nice linen covered table, but sadly, two dirty plates out of eight!...
pcfpoli . 2018-12-29
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I haven’t been to the palace in over a year, my grandparents were in town for Xmas and they alway love a meal in the palace I booked a table. It appears to have been taken over WHAT a DISAPPOINTING meal we received I’ve had...
madebyl2017 . 2018-12-22
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I took my young granddaughter here for a meal the week before she left to start university in Leeds. This is one of my favourite places to eat as I know everything will be well presented, tasty and the service excellent. We both had superb...
Jean S . 2018-12-04
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Had not been to the Palace for a few years so decided to give it a try.Very pleasantly surprised, coffee lounge very spacious and elegant, tea was served immediately with sugar lumps in a basin!, almost unheard of these days of wretched wrapped sugar that...
Margaret G . 2018-11-11
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Booked a table in the dining room to celebrate my Birthday and after ordering, waited some considerable time for the food to arrive. However the main meal was good, as was the desert. Afterwards a friend and I adjourned to the outside terrace area for...
grahamc940 . 2018-10-02
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Stayed at the palace hotel for holidays for last few years . We are always made to feel welcome on arrival. Rooms are very clean and comfortable . We only book to stay in executive rooms with sea views makes our stay at hotel much...
Mrs-happy-60 . 2018-09-29
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we have been telling people about today with family and friends neighbours can not weight to go back
tommyagggie15 . 2016-07-05
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The restaurant Manager Sue is brilliant and is so helpful and friendly. The food cannot be faulted and the service is excellent. The restaurant itself is a pleasure to be in and we like the décor.
Susan L . 2016-07-01
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The restaurant can get a little warm in busy periods so early dining is suggested. The food is well presented and the staff are always friendly and courteous.
StevieS1962 . 2016-04-25
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Me había comido en el restaurante París en el Palace en un viaje a Inglaterra desde los Estados Unidos hace diez años con mi madre y mi tía y quería repetir la experiencia. La comida es comida básica en inglés con un montón de hortalizas de lado si pides el prix fix comida. Ir a París es como retroceder en el tiempo a los años 50 o 60 es cuando Torbay era un complejo de alta calidad junto al mar. Tiene un ambiente tranquilo y tenue y se siente como un antiguo restaurante europeo. Como estadounidenses, disfrutamos de la experiencia. Excelente servicio, también.
Barbara M . 2015-09-20
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Visitamos el sábado por la noche. Había una fiesta weddng en el bar.Tomamos una copa fuera. Muy buena zona con mesas con sombrillas.Fuimos a cenar. Elegimos el menú a la carta. Entrantes muy bueno. Luego ha fallado. Mariscos risotto sosa y sosa. Hecho en su mayoría con arroz y congelados langostinos. Mi marido había un bistec. La mano ordenados cut chips que nunca llegó. Los camareros nos ofrecieron tanto patatas asadas y verduras variadas como acompañamientos. No es apropiado para cualquier comida.En el lado positivo el personal era amable y servicial.
mrsgribb . 2014-10-01
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Part of our package but unrivalled for its choice and quality of both food and service. Superb value for money.Highly recommended.
greypowerKentEngland . 2014-04-28
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Cenamos como un grupo de 6 y en general todos los aperitivos estaban mal (promedio). Los platos principales sin embargo estaban por debajo de la media en la mayoría de cosas.Lo peor de todo era la solla europea que llegamos un poco seco y recocido y era increíblemente más pequeño que los otros comensales porciones que todos nos vimos llegar antes esa noche.Cuando hablamos de la directora sobre el pescado (antes estaba terminado) ella intentamos decir que sirvieron a todos el mismo esa noche. (no es verdad). Nos dijeron que era la última porción disponible esa noche. Lo único que salvó la noche fue el buen servicio de los más jóvenes camareras trabajaba esa noche. Cuando nos había acabado de comer, pedí ver la directora nuevamente y pedí un subsidio para la solla comida insatisfactoria y accedió a esto. Cuando la factura final llegó, que era de 200 libras para todos 6 ella tenía bajó sólo 3 libras por lo malo comida (whoosh! ). ni siquiera nos molestamos en continuar el problema más así que pagamos en su totalidad y a la izquierda una propina (espero que los 2 camareras te una cuota por su buen servicio y la interacción). También en mis dos visitas anteriores aquí el servicio de la recepción era muy servicial y informativo. Espero que los miembros más jóvenes del personal sigan trabajando.
dowsdadam . 2012-12-30
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We have been visiting here for a couple of weeks and really enjoyed it , but unfortunately we arrived last week and my husband went inside to order our breakfast while I was sat outside and he was told it was table service and somebody would be out to take our order shortly, we waited 20 minutes and others were being served before us. Finally a lady came over and we told her how unhappy we were and she told us they didn’t do table service so don’t understand why my husband was told to wait outside for table service which we have had in previous visits. We left without having breakfast and very disappointed ☹️
74 Opinions
Popped in for some eats plus coffee both very nice and well presented. Someone got up from the table and a middle age man, manager? Cleaned the tables down plus the chairs and cleaned floor. Next table free the youngster wiped the table with a Z action and walked off done the same with the next. It shows these youngsters do need managing to learn wherever they are.
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What a lovely little place! If there are more stars definitely would give more! We were on our way when phoned and were told better to book a table. When we arrived been greeted by Sue, who already guessed who we were 🥰 however we never met. The service and food were excellent highly recommended and we will be back😉 Thank you again: Judie&Zoltan
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We visit Brixham every year and always see this place when going to The Manor but never dared to go in as we didn't feel we knew enough about wine. However this year we decided to be brave boys and go in! SO SO glad we did! We both tried mystery wine flights and were honest that we would not be able to tell the grapes or countries, just which ones we likes. The owner was exceptional, he guided us on the wines, explained why we might like some and not the others, reccomended other wines to try based on the ones we liked and at no point made us feel "stupid" for not knowing the ins and outs of wine tasting etc. He reccomended a book to us which we have already ordered. The food is fantastic, just perfect to go with a bottle of wine or two, especially the manchego! We left very happy and with a bag full of goodies from the deli section along with a bottle of wine. CANOT WAIT to go back!!!! Thank you!