The Parcel Yard in Camden

Terrible service on Saturday 15th March. I went for a birthday lunch and arrived early so went to the bar for a drink. There were 4 members of staff behind the bar chatting amongst themselves / seemingly doing non-important tasks like rearranging glasses. I waited for at least 3 minutes whilst being ignored before I said 'excuse me is anyone actually going to serve me?' and I was met with a quick witted rude remark 'in a minute'. When we sat down for our food we ordered drinks with the waiter and then 30 seconds later a second waiter came over to take our drinks order - we explained we had just ordered them and he snapped back in a sarcastic tone 'well i'm the one with the iPad'. They were playing football on the large screen at maximum volume so it was almost impossible to hear each other, we kindly asked if they could turn it down and he said it wasn't possible. 20 minutes later we asked someone else and she literally just turned it off by the plug. When the food arrive (I ordered a soft shell crab burger) it was very disappointing. A small plate with a burger similar to McDonalds and nothing like soft shell more like an overcooked fried and dry burger with chewy bits and lacking any flavour - it was inedible and after 2 bites it had to be sent back to the kitchen. The location is good and the venue building is nice but the staff are completely disinterested and some of them should not be working in hospitality if they cannot smile or deal with complaints in a professional manner. I would not recommend this venue and will not be going back.

Excellent atmosphere and great service quality food and drink . Good stop over

Ridiculously small portion of ravioli. Won't be ordering that again

I met up with friends in the Parcel Yard for a few drinks on a Tuesday evening. The venue was really busy with a nice atmosphere. Lots of drinks on offer as you would expect of a venue this size. I never had any food but what I saw of others it looked very nice.

Great place to have a pint and let the rest of the family explore the harry potter store :)

Such a lovely pub hidden away inside Kings Cross Station. Wonderful little labyrinthine place with lots of seating and a good selection of drinks. Haven’t eaten here but the food smells good!

Really rude staff. Tables clearly say reserved from 5:30 which they take as being 5:10. Hot chocolate came with no chocolate in it and they apparently didn’t notice. Definitely living up to station pub standards!

This is a great pub above the Harry Potter store. Food was great. Staff were quick and attentive. The Cider Ale was amazing. Great way to end our day in London before we got back on the train!

Lovely coffee and service. Very chilled place to reside inside busy King’s Cross, relaxed atmosphere.

Volume of audio for Rugby is way too loud and staff don't care.

Decent prices on drinks, though I can’t say the same about the food

AVOID! I sent my badly cooked and off tasting crab back with the totally dismissive and uninterested waitress. I was poorly within hours and am now here in my hotel room the next day very unwell. Clearly food poisoning. It’s ruined my visit to see family I haven’t seen in years. Not happy!

Came here last week. Food was OK, but small portions for the price. We ordered 2 cups of herbal tea after our meal and were then told they had run out, so we ordered a second bottle of water. On checking the receipt at home I realised we had been charged for the tea and the extra water (we weren't given an itemised bill when we paid) so emailed asking for a refund of £7. Still waiting... Note to self, ask for an itemised bill. The staff were lovely but seemed a bit chaotic.

Food cold . Tea cold . Gluten free options poor. Staff aloof and uncaring . No apology from manager for cold food ,,service awful . Couldnt care less aptitude . Tried to replace cold beans with more cold beans on already cold meal eventually replaced meal . But staff were unapologetic and quite rude

Interesting old building, average food and service

Wonderfully cosy and casual, you can feel the history and the staff are great. Good food and drink selection with a very British pub feeling.

Slow service, food undercooked, hair in food, waiters absent.

Food bad, service slow and there was a hair in a person's meal. Not worth the money. An insult to the concept of food. This pub is hairier than a discontinued puppet with a history of causing post natal heart attacks. Parcel yard? More like farcel yard. Innovative in the concept of 'lukecold'. I want to go have a bath and a cry now. Christmas decorations are really nice.

It's a great venue, lots of character, in London Kings Cross station. Food tasted great, but parts of my meal were missing. It's such a shame. This was a christmas set menu, I had Sea Bream, which was perfectly pan-fried. Buttery mash, which was smooth and buttery. 1.5 Brussels, which I felt was an insufficient serving of veg! I was supposed to have samphire and lemon dill butter, which was nowhere to be seen, and I asked if I could have sauce, to which the waiter said no!!! How rude! This was a christmas set menu, and the venue was busy. Anyway, the rest was great.

We went and had the festive meal here 2 weeks prior to Christmas. From the time we booked to the day of the meal the service and the way we were treated was absolutely horrendous. I will never book to eat there ever again. We got emails to confirming deposit were taken per person and asking for meal selections but were told the whole party had to select similar choices for timing purposes. When said we couldn't because of dietary purposes were told that not possible. One of of party got covid the 48hrs prior to booking (we all work in nhs hospitals) and was told that we could not cancel, that covid is not a thing anymore and that we would have to pay for the whole meal not just have our deposit taken. Then when arriving at the table it was set for 1 less person and were not brought out the extra meal. So basically we were paying for them to keep the food back. The service was awful and the food was below average. Do not book here especially the festive menu.

Long story short, my complaint was dealt with.

I'm sorry but the food was just awful. We went to this restaurant and all of our meals were just shocking. My friend ordered a snitzel, which had its corner cut off to "check whether it's well done". Another friend ordered pumpkin soup - it was first delivered completely cold, then when they heated it up, it was just colored water with a lot of oil. I ordered the vegetarian sweet potato and cheddar hash - it wasn't a hash, but a mush mostly comprised of onions. The dish included a poached egg, which was really hardboiled. The servers were very nice. Overall seems like a cash grab for people waiting around the King's Cross station, not like a place that's trying to get you to come back. I paid 15 pounds for a meal that was just awful. I'd say stay away. Might be really nice as a pub, though very overpriced.

Very very disappointed! Food was very bland! Nobody came to check if everything was ok! I wouldn’t recommend at all! Much better places to eat around!!!

Convenient location and a very big space including conference rooms. It is a great place to meet up but it could do with a refresh.

The food was okay. Fish and chips and sausage an mash good. Prawn linguini and wild mushroom ravioli were okay. Decent pub lunch, not gastropub level. Very attentive staff. Atmosphere great if you like noise and buzz, quieter in the restaurant. Decent value for money. Vey convenient location.

Christmas work do for nurses. Really disappointing. Food cold, fish dry and overcooked, mashed potato rock solid and sprouts you could crack teeth on. Poached pear also hard and stone cold. Those who had Christmas dinner also not impressed.

Went here for a Christmas dinner and was very disappointed. I've had some lovely roasts at other Fullers pubs but the portion size and quality of food were both lacking, especially for £41 for 2 courses! It arrived part lukewarm, part cold and there was no yorkshire pudding, 1 tiny disc of stuffing, 1 tiny pig in blanket, 1 of each vegetable and a single slice of dry turkey. The pub itself was nice, with a good atmosphere, but there are much better Christmas dinners elsewhere! Avoid

We visited the venue this evening (03/12/24) for a meal with friends. The food was ok -we have had food here before and knew what to expect-, but the ravioli dish listed under the mains, was ridiculously and unacceptably small to the tune of seven small raviolis for £16. The Parcel Yard must do better in my view -for the price, going home hungry should not be an option.

Haven't tried the food yet but ordered a hot chocolate. It took about 5 mins to arrive and came lukewarm. Other than that the atmosphere is nice. There is a long walk through a long corridor to the gents toilets if anybody's wondering.

What's the point of having a food menu if your kitchen is never open? Tried to eat here on outbound journey. Told the kitchen closes between breakfast and all day menu to change over with 30 min delay. OK, no problem we said, we'll catch you another time. Inbound leg, tried to have dinner at 2040 and told yet again the kitchen is closed and we can only order drinks.

I know about pubs and I can confidently say this is an example of something I'd call the 'worst pub in London'. What do I want in a pub? Good cask beer. Negative. Really cold, around 10°C, and uninspiring Knowledgeable and engaged staff. Nope. The only interaction I had was when they were shoving me and telling (not asking) me to move. Comfortable environment. Nah. Remember the fashion in the early 2000s for feng shui? The Parcel Yard doesn't. Tables like a school canteen with random rooms tacked on. No clear route from entrance to bar to seating. Chaos Nice customers. Unfortunately not. Sure most are reasonable humans but they shove, demand to move seats to spaces where they don't fit, and mill around because there's no space to congregate. I can't blame them, if I'd paid those prices I'd want a butler and a maid to cater to my every need. Reasonably priced. Absolutely not. Beer is eye wateringly pricey and the food is Michelin star prices at Greggs standard. I know hospitality is struggling but this place extracts the absolute urine. This pub shows what it means to put money above everything, giving zero effs about repeat custom because their main customers will be a few hundred miles away before they see their credit card bill. I've had better evenings in A&E breaching the 4 hour wait target

Got handed the card machine to pay for my food and the screen said "tip: 0", but when I looked at the bill they'd already added 12.5% on. I've got no problem tipping (the food was dry and overpriced, but that's what you expect in a pub at KX), but I don't like when they try and trick you. Ironically I was going to tip more until I saw the bill. Fair play for them being a tourist trap, but there's way better and cheaper places within 2 mins walk. Bar staff were great though!

We were here Thursday 21st Nov from 7pm. The 3 members of staff behind the bar were absolutely miserable, such a poor service. Cold hot drink, lied about not having a drink in stock and tonic, coke were both watered down. Overall it was the bar staff that let the night down.

Viajamos mucho y este pub nunca nos decepciona. Comida, bebidas y servicio son confiablemente buenos y se suman a nuestra experiencia de viaje.

Very nice please, the food is a bit pricey but good. I enjoy being here.

Located at the heart of KIng's Cross, The Parcel Yard is an unexpected delight. The mix of people as you enter reminds you you're in one of the cities largest train stations. As my best friend was waiting for her train we got small plates, the soup of the day which the lovely waiter informed me was tomato and the potatoes with gravy, the luxury like experience sets it aside from the typical food court vibes in train stations allowing you to fully relax at a time that's typically very stressful. The food was perfection and the portion sizes are generous. I am more than pleased with our experience at The Parcel Yard and couldn't recommend it more!

Increíblemente malo. £ 6. 90 para Guiness sin alcohol. Pensé que el deber era el contenido de alcohol. La comida era mediocre y no vale la pena la visita. Una pinta de London Pride a £ 6. Los 50 están a punto. Mi única sugerencia es no comer y beber cerveza.

The steak roast was lovely, and the fish and chips was tasty too. Friendly staff and good service. What always let's this pub down is the toilets. The ladies were a mess.

Good beer, good food. Great waiting room.

Quirky pub, great service & tasty food. Quite pricey

Great range of draught beers. Lovely old building - try the gents' toilet! Great to have somewhere with character in the middle of a busy station. Also lift access.

Sehr gutes Essen. Für einen Bahnhofpub schmeckt das Essen ausgezeichnet. Die Preise sind für das Essen sehr gut. Unser Tipp: The tripple cocked Chips Sehr empfehlenswert.

Great location. Moody service. Distinctly average food, but worth a visit just to check out the converted space, lots of levels and little rooms and old signage. If you're just wanting a pint while you wait for a train it's a great spot with a good selection of beers.

Very cold and delicious beer! We tried the Peroni and Guiness beer, very delicious, the wings and potatoes as a snack are a must

A delicious place with atmospheric rooms. One of the best Fish and chips I've ever eaten, and the breading... amazing. I highly recommend it. It is worth making reservations in advance.

We came here to eat and experience English breakfast but it was not good, portion was okay and we were very disappointed since the English breakfast was one of the things we looked forward to going to London. Service was slow. The bathrooms are super cool though, very old style and unique. The restaurant is beside the 91/4 platform and Harry Potter store which was a bonus and convenient if you get hungry after shopping and taking a photo with the Harry Potter cart.

What a beautiful and atmospheric bar in Kings Cross, perfect for taking a rest before catching the train in Kings Cross or St.Pancreas. Friendly service, nice choice of beers (and from a good brewery). Didn't eat it myself, but the dishes I saw looked very good. I will definitely come back here

This place is absolutely cavernous. Plenty of seating areas and an interesting layout.

Perfect for meeting friends. Food and drinks are good. We enjoyed burgets, wings, fries and cocktails. Excellent location being in the train station

Had the worst eggs Benedict of my life, and, at a hefty price...

We used to like going to this pub but have now walked in and pretty much straight out on at least three occasions. There is often a queue at the bar and it many people serving. This isn’t great when there is limited time. There is also very little seating.and frequently the tables are dirty.

Loved the light-filled atrium, perfect for enjoying a drink and their British seasonal menu. I've added it to my barguide.london site too!

Nice convenient venue. A bit pricey, I think a pint of soda was £5.

I recently visited this establishment, and while I appreciated the friendly and welcoming attitude of the staff, I was disappointed by the overall experience. Unfortunately, the service was quite slow, which detracted from what could have been a more enjoyable time. Additionally, the quality of the Guinness left much to be desired—it was far below the standard I expected. It’s unfortunate because the staff’s warmth and attentiveness were notable, but the poor Guinness and slow service overshadowed the positives. Hopefully, these aspects improve in the future.

The breakfast, atmosphere, coffee, service, welcoming staff is all wow each time I visit.

Tucked away inside King’s Cross station, it was a great place to catch-up and have a Sunday roast. The staff were attentive and the food & drinks came out in a timely manner.

Converted parcel office with period decor, serving a decent standard of food. Disappointingly, some of the prices are getting very punchy recently, with £8-9/pint for some beers and £9.50(!) for pretty basic desserts. Can be very busy around 5-8pm.

Decent pub in King's Cross with weatherspoon vibes

Good food, nice location for inside a train station. Cask ale was in good shape and lovely.

Many Years ago in Blackpool. Found a Upstairs Bar. Which was Quiet. And you could Day Dream. Long Gone. In the Hustle & Bustle. Of waiting for your Train. Found this Gem. Like Fullers Beer. Meals Look Fine Too. Do Hope this Stays as it is. Loved it. Day Dreaming can Continue. Don't Tell Everyone Though ! A Oasis of Calm.

We came as a family of 4. Breakfast (eggs Benedict & eggs royale) took 30 mins to arrive.   When it did it was cold.    Clearly had been sat waiting to be brought out. Sent it back. When it did come back (10 mins later) they brought eggs royale and eggs florentine). Sent one back. And the eggs Royale…one egg was completely hard boiled.    And I mean hard boiled (almost blue in places). They eventually brought the eggs Benedict.    Had to eat it in 30 seconds because of our train. Staff were apologetic but no offer of recompense until we demanded (just the eggs royale due to the hard boiled egg). Became an absolute farce.   An embarrassment to the Fullers brand. You are clearly understaffed.

Good value Wetherspoons. You can’t knock them . For a railway station pub really good. Large , busy , very nice staff,

Great atmosphere, decor & service. Handily placed inside King's Cross station, so convenient as a meeting point.

Decent pub considering it's in a railway station

Shocking service behind the car yet again in here. I guess it’s the only place for a drink in the station so they’ve got you pretty much tied in but at the very least one expects eye contact and a hello maybe? Dirty tables, tables not cleared, bar not wiped, staff leaning around and chatting. Basically appalling. If I was a Fuller’s manager I would be going ballistic.

A large group of us booked a room here for lunch. Several items were unavailable by 13.00! I wanted to try the sausage and mash, but had to settle for pie instead. If you like freshly baked pies, look away now. The tiny steak pie did not have golden and appealing pastry, but a rock-hard dark brown carapace. It looked like it had been kept hot for a several days and it tasted like this, too. This tiny, tiny pie was very dry. It arrived with a smear of tepid mashed potatoes which had a stiff, thin hard layer on top. The promised “greens” were creamed cabbage and peas. The cabbage was nice and quite easy to find once I worked my way through the miserly teaspoonful of peas. These were also tepid. The cost of this excellent example of pub cooking was an amazing £21.00 I shan’t return. Don’t order the pie.

Terrible service for over priced food that doesn’t taste great. Don’t bother

Not the best experience today. My vegan Sunday lunch was over cooked and all stodgy. The Yorkshire pudding was tough and the gravy salty. I think it had been sat a while as we didn't eat until 2.30pm. For almost £20 it was very disappointing. I've had the same meal before which was completely different. My husband had a burger which was decent he said. Maybe a different chef today?

Not the best experience today. My vegan Sunday lunch was over cooked and all stodgy. The Yorkshire pudding was tough and the gravy salty. I think it had been sat a while as we didn't eat until 2.30pm. For almost £20 it was very disappointing. I've had the same meal before which was completely different. My husband had a burger which was decent he said. Maybe a different chef today?

Poor service, it was a quiet morning with barely anybody in the bar - and it took 20 minutes just to get a cup of coffee. The bartender was too busy watching the Olympics and paying attention to the folks waiting in line. It's a shame because the atmosphere seems nice and its far away from the busy part of the station.

Probably the best place for waiting for the train in St Pancras surroundings with a pint of beer

Edited for summer 2024: air conditioning! 🥰 Perfect place to chill out, get a beer and some food before/after your train. Highly professional staff and the burger has super tasty beef, even if the "secret sauce" was a bit meanly added. Pretty good chips with it and the optional extra avocado has a nice spicy zing to it. Special offer on "train beer" and they'll throw in a bottle opener for your journey 😊 Seek out the space with the lofty ceiling opposite the bar for good air circulation!

Walked a mile to get here for dinner, only to be told they stop serving dinner at 7:30 pm on Saturday night???

Always a great spot for a few pre-travel drinks. The decor is really cute, love that they have so many original features. We were served pretty quickly and able to find a table. The drinks aren’t too badly priced considering the location. Defo worth a visit whilst travelling from Kings Cross.

At 20.10 on the 17th July I went into this busy pub, THE Kings Cross Station pub, and was told that Kamal, the manager had closed it, because “it was too quiet”. I suppose he wanted to get home for his tea. This is a main station facility, not a village fête.

Every thing here is just okay, not more. Should tell you it is pretty expensive

Ideal pit stop before the train!

A place to enjoy a good beer and wait for your train…

I’ve been here a few times over the years and it is always consistent. The venue is stunning with loads of character, it can be busy but the team deal with the volume well. Love the food, I had a cheeseburger and triple fried chips with onion rings and a sticky toffee pudding with a mocha. London prices of course but nevertheless amazing

I get an email every day about their great upstairs sports zone, so up I headed....Spain v Germany, so a big game...bar closed, half the area roped off. Poor tourists having to negotiate a wet slippery spiral staircase to get their drinks to watch the game! Jeez, how hard can it be!!! Terrible stuff

Very disappointed. Slow service and a friend asked for the gluten free menu, which is advertised on the website, to be told she could have a burger without a bun. We then saw two mice scurry across the dining area and called the manager. Who told us the council had been that morning and told them they could serve food. He refused to give us a discount despite two members of our party being distressed. Said it was an old building. We have been here many times but won't be coming back.

£8 a pint. :( You have been warned!

Great place with real atmosphere, Fuller's beer, and good food though expensive. Good for formal and informal meetings.

Kam and the team were brilliant. Went to watch a Euro game, ended up staying for three games. The staff are attentive and friendly and the venue has a lot of character. A real gem.

Always good, with great choice of beers

A nice place for a few pints. Guinness was ok, nothing to write home about. Slightly pricey but that's a given as it's inside the station. The staff behind the bar are friendly and efficient

We had the plant-based breakfast which at £16+ we thought was overpriced but as I had had a good food at Fuller’s establishments before we decided to give it a go. We wished we hadn't! Just about everything on the plate tasted disgusting, sausages that had an industrial flavour, scrambled tofu that was tasteless mush and items like tomatoes and mushrooms that just tasted weird. How such appalling flavours were created with simple ingredients I cannot imagine. It was the worst plant-based food I have ever tasted and I certainly won't be going back.

Exactly what I needed to rest up while waiting for my train. I will definitely be back and will give the food a go next time!

Absolutely abysmal, if you're an F1 fan avoid this place. They advertise bookings, there was 7 different F1 bookings on different tables watching the Monaco GP, a group of Leeds fans walked in and the staff changed the channel putting the Leeds game on, everyone complained and ended up standing downstairs for 10 minutes waiting for a resolution, we ended up leaving and moved to the Euston Flyer after a phone call who confirmed they were showing the F1. We had a few cocktails prior to leaving which were good but very slow on being delivered. Food was great however the menu was not available, it took us 5 attempts to order food before finding something they actually had. If you just want a pint before a train then this place is perfect, if you're going for motorsports I wouldn't bother it's highly likely you will be dissapointed. Best part of £100 spent only to be dissapointed.

Kitchen apparently closes at 20.58. Pub dirty, staff disinterested.

Asked for 2 vodka and cokes, half larger shandy, prosecco and tonic water. Vodka in very large glass absolutely full to top with coke so might as well have ordered cokes as couldnt taste vodka, served pint larger shandy instead of half. £73. Queried bill and was told policy was service charge added on orders over £25. Wasnt like it was waiter service, went to bar myself. Refused to pay service charge. Felt like I was being ripped off. Bill still £63.80. How can they justify almost £10 service charge for pouring drinks.

Note the opening hours. This place closes well before the last trains depart. Many of us have just been turned away at 21.30 on a Sunday. Not good enough for a main line station bar where the trains are still running for a few hours yet.

Such an excellent pub, it was great to watch the Liverpool game from. Great atmosphere, good food and lovely staff.

An excellent station boozer, up there with the best.

Expensive and pointless. A bar at a train station that shuts before 2300

Great discovery, great decor, good spot! we ate a typical English breakfast, very good! We went back there in the evening for a drink...

Tis OK for a station boozer. Service was quick since the bar was quiet, lad serving didnt give off the vibe he wanted to be there, tis pricy at near £8 a pint of lager. Out side tables hadnt been cleaned, was glasses left on tables and rubbish on the floor when paying premium prices thses things matter.

A go to place for food, drinks and meet ups prior to visiting London

Over £20 for a double vodka and soft drink and a pint. Come on. No wonder pubs are closing down

If you're a wine lover, this pub also has an impressive selection of reds, whites, and sparkling wines to choose from. The staff is knowledgeable about each wine's origin and flavor profile, making it easy to find the perfect pairing for your meal or simply enjoy a glass on its own.