Based on 2.175 opinions finded in 1 websites
Based on 2.175 opinions finded in 1 websites
Nº 104 in 286 in North West Leicestershire
Opinions
Waiting over 45 minutes for food to arrive lukewarm! Very disappointing 😞
Lynne Marsh . 2025-03-29
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First time dining here and it was lovely. The staff are really friendly and attentive. The food was delicious with lovely twists to classic dishes. Will definitely be back.
Lyn Dyer . 2025-03-28
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Decent value. Accommodating for children.
Grant Perkins . 2025-03-26
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sally was our waitress , she was super friendly and efficient!the new tiramisu dessert is lovely !
rebecca mattock . 2025-03-19
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Had a sea bass tonight, (one of my regular dishes here due to food intolerances). Andy the chef took the time to add a vegan sauce for me which hadn’t ever been done before which made it delicious! Thank you Andy. Loving the new chef!
Rachael Potter . 2025-03-17
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We must have arrived at a bad time. We came for breakfast, five of us. The English breakfast was lovely. I had the smashed Advocado. It was sliced avocado and going brown. Rather tasteless. Poached eggs were all over Cooked, not runny. Hot chocolate was warm not hot. Sorry to complain but the price does not justify the quality
Tracey Hill . 2025-03-09
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Honestly, just randomly off the side of the road, this place is a traditional gem. It's a delight. Fully recommend for any reason and occasion. Food is divine.
Eily Coghlan . 2025-03-09
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We popped in for some food as stayed local for a flight, great food amazing service and the atmosphere was welcoming and cosy with a warm fire, Beautiful place
Sharon Woolley . 2025-03-07
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Very nice food and good menu and very friendly and helpful team
Stephen Giles . 2025-03-06
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Great food, Ollie served us, great guy, offered lots help on the menu and catered for dietary needs! Will come again!
wesley Cartwright . 2025-03-05
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It smells different here than the name suggests, just fine (Dutch joke). Food is great.
D. Peters . 2025-03-04
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Just had a fantastic Birthday meal, 14 of us served in good time each meal Looked and tasted fabulous. Wonderful friendly staff going above and beyond to make our evening special!! 5* service and our repeat business! Looking forward to our next visit!
Hannah Peak . 2025-03-01
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A great place to have an unhurried meal with family.
David M . 2025-02-25
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Obviously that the food is prepared, bain-marie stored, not a very enticing menu. Can me noisy when full.
Alto Saxx . 2025-02-23
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Lovely venue with excellent food. Service was very friendly and also quick. I was very pleased with the variety of the Sunday menu and enjoyed the halloumi skewer with chips and slaw- the skewer was lovely and the chips were excellently crispy. And the desserts were also great- the chocolate orange dome was unique and very delicious. Thanks to Cat for the lovely service!
Harry Jerome . 2025-02-23
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Great food, wonderful service and a real delight, I would recommend a meal here
Mark John . 2025-02-23
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Excellent fish and chips and very attentive service.
Steve Minnis . 2025-02-17
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Very good place plenty seats good food and drinks Very clean 👌👌 Well done 👍
gentjian mulaj . 2025-02-17
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Very good food and drink Dog friendly Great service
Algernon Fooks . 2025-02-12
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Very friendly welcome, efficient service and good portion sizes at fair price.
Christopher . 2025-02-11
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Very pleasant and accomdating staff Great food
Patric Leahy . 2025-02-07
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Delicious food, friendly staff and a lovely atmosphere.
Marion Hopcroft . 2025-02-02
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Ok. But starter was a little cold and the gravy with the main was really salty
Julie Groves . 2025-01-30
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Great service. Good food. Good offers. Lovely location too.
Stella Downs . 2025-01-27
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This must be the best Sunday lunch I’ve eaten anywhere
Chris Normington . 2025-01-26
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The Otter, part of the Vintage Inns family, is a fairly average pub located just outside Kegworth. It’s easy to get to, although the car park can be tight and finding a space during peak times can be tricky. I visited at Christmas for their festive Sunday lunch, which was fantastic. However, a more recent visit for Sunday lunch was disappointing. The inconsistency is puzzling, with issues like raw vegetables or overcooked potatoes with hard shells detracting from the experience. When they get it right, the meal can be great. But if they don’t, you might find yourself wondering if it was worth the trip.
Robert Sugars . 2025-01-25
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Food was exceptional, delicious, high quality and presented beautifully! Staff were welcoming and efficient! Overall environment was relaxing and inviting.
Nicole _ . 2025-01-20
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Really nice atmosphere after the refurbishment
Dave Palmer . 2025-01-17
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Very good service and accommodating in seating requirements.
Jude B . 2025-01-16
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Booked an early evening table with my wife for a pre Christmas meal. Very welcoming atmosphere and the staff all very friendly. Our waitress, Macy, was lovely, efficient and professional. The food was excellent and good value for money. Would thoroughly recommend and will definitely return.
JOHN ROFFEY . 2025-01-16
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Food was amazing and the staff were lovely, lots of smiles and really helpful.
Joanne Pickering . 2025-01-14
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Really lovely cosy riverside pub with extremely polite and helpful staff from the moment we walked in. Food and drinks were delicious and there was a generous offer on. Aim courses which ensures we will be back again soon.
Jo Hewitt . 2025-01-11
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Lovely welcoming staff and atmosphere. Very clean loos with Scottish Fine Soap toiletries. The menu was extensive, with lots of variety. When the food arrived the portions were good. My only criticism is that my meal (the sea bass) wasn't hot enough. I would suggest you remove one of the small tables by the window as we were really cramped and close to other diners - my 6'4" partner really wasn't very comfortable.
Julia King . 2025-01-06
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We were greeted by a smileng,friendly staff member. Although a little early our table was ready and we were quickly shown to our seats. Drinks and food was promptly served and everything was fresh and extremely tasty.
patricia notley . 2025-01-05
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An absolutely faultless, Christmas's Day meal / experience! Often, I've been for Christmas Day meals, only to be left disappointed by the food, service, or friendliness of the staff. This far surpasses anything I've previously experienced! I know it's hard for staff to work on Christmas Day, but these couldn't have done more for us. The team were all extremely friendly, and welcoming. Our server (Ollie) couldn't have done more for us. He was always there for drinks orders, and even made time to chat, despite being very busy. The food was exceptional and very presented. The price, considering it was Christmas Day, was extremely reasonable too. Even the little touches, such as a Christmas card, added to a very pleasant meal. Thank you so much to The Otter, and their excellent team and service.
Andy B . 2025-01-05
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2025: revisited today and the pub food is still as good as before. Fantastic service again. 2022:Called in on a Monday lunch and the food was very good. Had the lasagne and the husband had the pork belly. Service was top class, quick and polite
Cara . 2025-01-04
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Cracking pub, amazing food and friendly service 👌🏻 looking forward to my next visit 😁
Kevin Inglesant . 2025-01-04
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Staff are so friendly and setting is lovely
Elissa Gillies . 2025-01-03
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Friendly staff and a warm welcome with an open fire burning. Food lovely and service was very attentive. 👍
Shelley Jemmerson . 2025-01-02
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The food, it's wonderful taste & speed of service (including a very welcome delay between main course & dessert 😋) price & ambience were just faultless - a fabulous Christmas meal.
Andy McKenna . 2024-12-31
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Excellent service and good food
Lynette Crane . 2024-12-31
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Very fast service and excellent meal but restaurant a little noisy as it is often used for afterworks.
Johann Savry . 2024-12-30
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Really enjoyed the food and service at The Otter. Staff were friendly and attentive. For dessert, had the small bite and coffee for £5, which was a nice option if you fancy a smaller treat. We'll be back.
Jack F . 2024-12-30
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Atmosphere, service, menu selection, quality and cleanliness were excellent.
Jacqui Wilkins . 2024-12-28
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10/10 Christmas dinner served by Ollie :)
Danielle Causier . 2024-12-25
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If I’m honest on the whole we love visiting this restaurant/bar when we travel from East Midlands airport however this time we felt a bit disappointed with the food quality and also this time of year running out of things is just crazy when it’s obvious you are going to need/sell it we hope we have a better experience as we usually do next time we visit
Kenneth Gilmore . 2024-12-23
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the waiter Ollie is very helpful and nice I recommend visiting here
Carmen Holmes . 2024-12-21
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Excellent gastro pub grub and good beer. Let down by car park being too small
Adam Reid . 2024-12-19
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The food is always spectacular here! On this occasion I had the buttermilk chicken burger and my dad had the fishcakes with new potatoes and broccoli. We both really enjoyed our meals - absolutely beautiful! The service was brilliant - Sally was really attentive, communicated well with us when taking our order and bringing over our drinks/ food. But most importantly she made us feel very welcome during our visit. So thank you very much Sally! The atmosphere was lovely, I must note that the fire wasn’t on this time but it was still cosy inside the pub. The decor has changed since I last visited and it looks brill, very modern looking and welcoming. Thanks so much! We will be back again :)
C B . 2024-12-18
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Amazon food at good prices! Vanessa and Beth were lovely and served us very fast! Great restaurant!
Romulus Vasile . 2024-12-15
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Amazing dining experience! We had the grain and green salad with chicken and the lamb rump, both so delicious we didn’t even remember to take pictures of the dishes when they arrived! Big portions for sensible prices, quality ingredients and delicious! Vanessa and Beth were very friendly and the food arrived very fast! Will come back to try their deserts very soon!
Adina Constantin . 2024-12-15
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Lovely food. Served by Mel who was really lovely. The refurbished restaurant looks gorgeous.
Sue Thompson . 2024-12-14
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Visited The Otter with my family and friends again recently. As before the staff are very friendly and helpful. There’s plenty of food to enjoy and something for even the pickiest of 12yo’s! The portion size was very generous, after main and pudding we were all full!
John Warlow . 2024-12-13
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Really enjoyed my breakfast, high quality food and friendly staff. Will visit again :)
Adam Ingleton . 2024-12-12
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An excellent, well run establishment.
Dudley Stringer . 2024-12-12
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Food was very good. Highlight was the service provided by Amy as the waiter for my table
Joshua Maxwell-Toro . 2024-12-12
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Lovely food, lovely location and great friendly service from Sally!
Andrew Robinson . 2024-12-11
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Sally was wonderful, exceptional service. Great food, lovely celebration meal
Ellie May . 2024-12-11
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Not the best roast for a vintage Inn. The restaurant was freezing which wasn’t the best start. The squid starter was lovely but the roast was a bit of a let down. The meal was barely warm served on cold plates. Roast potatoes weren’t crunchy and the beef was well done boarding over cooked. Presentation was ok but a luke warm roast in a cold restaurant is not ideal.
Faye . 2024-12-08
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Just the best pub dinning experience. Everything quality and everyone happy in their work and happy with their customers. The food and drink is the big draw but this is supported by a fantastic service.
Martin Hill . 2024-12-04
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Had lunch today at The Otter with two friends. The food was excellent and the service outstanding from Sally. I've had Sally as a waitress before and she maintains that excellent standard of service at all times. Efficient, helpful and friendly, a credit to the team. 5*+
Peter Moore . 2024-12-03
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Lovely River side gastro pub near Kegworth. It came recommended by a friend. The lovely internal decor and Log fire makes it a good destination for a lunchtime trip in the winter. With its riverside tables it must be a great place to visit in the summer. two real ales- Doom bar and Timothy Taylor's plus good tasting alcohol free bottled stuff. Sally our waitress was very friendly helpful and entertaining- great service. I would be interested if it would be suitable as a destination for a country walk. Sadly the Soar Navigation tow path is in the opposite bank.
Keith Johnston . 2024-12-03
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Nice pub and good basic pub food. Service by Sally was excellent.
Phil Spencer . 2024-12-03
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The pub was lovely the food we all had was amazing the only complaint i had was we had to ask for the cream that came with the cheesecake but it was lovely 😍
Sara Atkins . 2024-12-01
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Had a lovely meal, veggie roast dinner was delicious, and great service from Amy! Thank you!
Melissa Hindley . 2024-12-01
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Lovely classic feel very clean with a real open fire lovely night eating our meals next to the fire well recommended
Tristan Backhouse . 2024-11-29
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We have a lovely meal at The Otter. Our server Ollie was friendly and attentive and the food was nice.
Rachel D . 2024-11-29
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Great atmosphere, food, drinks, and the best service ever from Sally, our fun and friendly knowledgeable server. Definitely worth visiting!
Andrew Nelson . 2024-11-28
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had a lovely lunch served by the very patient amy. the staff were accommodating of the celiac in our party and the camembert in particular was delicious.
Lily Marshall . 2024-11-28
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Thanks Sally had a wonderful evening, all thanks to your lovely service
A A Malik . 2024-11-25
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A splendid riverside location not far from J24 M1 which offers a great dining experience
Aq Kopp . 2024-11-25
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Great place for a quick bite + some drinks
Mark T . 2024-11-24
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The staff are lovely, and the food is OK.
Olive Speirs . 2024-11-24
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The service from sally was exceptional, great food great service would definitely recommend.
lucas chapman . 2024-11-14
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Nice visit at lunch time. Food was nice, log fire was lovely and the staff were great. Particularly Sally! Well visit again!
Nick Hallam . 2024-11-14
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We extremely enjoyed our lunch time visit to The Otter. The atmosphere was so cosy for the autumnal day. The food was really tasty. The staff served us with a smile. Sally in particular was friendly, approachable and gave us great customer service.x
Laura Magee . 2024-11-14
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Sally was great. Slick service.
Phil Webster . 2024-11-14
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Great food & Service from Sally
Philip Cotter . 2024-11-14
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Loved this place .favourite of mine .we were passing n said we book in .we live 40 mins away but arranging to go back before Christmas. It's a must if anyone never been before
Jon Marsland . 2024-11-10
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I had lunch today and was impressed. My compliments to the chef for the gorgeous pork belly I had. The service was outstanding across the board. Can’t say enough lovely things about the Otter. I highly recommend a visit it you are in the area.
Susan Jackson . 2024-11-05
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Good food frendley staff first class AA discount to be had
Paul Norris . 2024-11-03
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Very personable staff. Eating alone with a crossword for company. Nice buzz. Will definitely return in spring to sit by the water.
Rob Winwood . 2024-10-31
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The menu was varied. But a couple of dishes were not available. The food was hot when received. Everyone enjoyed their food.
Faith Ransom . 2024-10-27
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Really nice pub, was a chance find.
Dan Taylor . 2024-10-26
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The food was amazing nice friendly staff
Anne Flood . 2024-10-24
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Chicken Parmagiana and gluten free fish and chips were brilliant 👏
Julie James . 2024-10-23
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Service and atmosphere were exemplary. The food looked fancy but was really lacking in some areas. Garlic mushrooms on top of a nice piece of bread made it soggy and gross. Very easy fix. The feta salad had only two bits of feta that weren't much bigger than a grain of rice, for the price this is a real con. The halloumi skewer was very good, however. The others I was with were much more disappointed in their mains than I. I guess it was just a busy service so corners were cut on the food and at the pass, but the price stayed the same. If it was quieter I'd probably give a second chance on the food.
Simon Howroyd . 2024-10-22
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Perfect pub for a family meal, food was fantastic with beautiful presentation and even better taste. Staff were great very friendly and welcoming. The location has great views in an idyllic setting. Will definitely go again
Rob Byrne . 2024-10-20
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I only went to book a meal, it looks a lovely friendly place, good choice of food on the menu, a really nice atmosphere, am looking forward to going for a meal ,
Susan Oldcorn . 2024-10-19
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Very venue to enjoy a Sunday Lunch
Tom Bailey . 2024-10-14
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1st time visitors and we enjoyed Sunday meal. I had lamb and all was flavourful. Park was tight as all was taken so waited for someone to leave, which means must be popular
Andrew Mew . 2024-10-13
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Very professional high-quality food beautiful views would highly recommend 10 out of 10 for the staff it’s not how you get in the doo doo it’s how you get out thanks guys see you soon
Oliver Holland . 2024-10-12
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Excellent food quality served really quickly
Tony Gorbert . 2024-10-04
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Lovely food and drinks options were plentiful! The service was fantastic too, all staff were very friendly. Lovely atmosphere and a great setting, lovely decor with such a welcoming feel. We will definitely be returning!
Stacy Walker . 2024-10-03
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Food very good and very tasty. U had the morrican spiced chicken skewer and my friend had the fillet steak...both delicious. We're going to book a Christmas meal there. Service good and nothing was too much trouble.
Elaine McLean . 2024-09-27
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Surprisingly nice and modern inside, we enjoyed a very tasty meal from a decent menu. Staff were really friendly and contributed a nice atmosphere inside.
David Scothern . 2024-09-26
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Lovely place. We had dinner, food was great. Would like to go again in the day as it is right next to the river but too dark to see properly. Well worth another visit.
Linda Morrison . 2024-09-22
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Excellent place for a meal. Good service, staff very attentive and lovely surroundings. Will return. Thank you 😊
Sara Bolton . 2024-09-20
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Dropped in for a drink and a snack.
Robert Seggie . 2024-09-18
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Lovely pub with a great range of food. Server could not have been friendlier.
Rachel G . 2024-09-16
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106 Opinions
Only one real ale available out of 4 hand pulls (bass), which was very disappointing, especially as we took friends along for their first ever visit to the pub. Such a shame as it has the potential to be a really good ‘local’ pub.
3325 Opinions
Absolute disgrace! 1st and last time we will use. On arrival we were told there was no hot food and a continental breakfast. If there was a 0 rating I'd use it. We've been offered a partial refund but no idea how much. Totally ruined the start of our holiday!