The Orange Tree in Havering

When I got there the staff demanded me and my wife to sit down although I'm in a wheelchair. I got a glass of vodka and it tasted like pure vinegar. I then went to order the cod & chips meal and before it got there I could see a lady picking off my plate before I even got it. I asked for NO lemon on my due to my highly bad allergy to lemons but the first bite of fish tasted sour. I immediately noticed there was lemon on my fish. I rushed to the staff screaming "CALL 999! " But they shouted at me telling me to "GET OUT OF THE BAR ELEPHANT MAN! " luckily a kind gentleman had a EpiPen in his bag so it saved my life. NEVER AGAIN

not impressed - i should have known when i telephoned - took ages to answer - service at the bar took too long. food nothing special - roast chicken with bread sauce - no sauce - new chef - how long does it take to make make that. i got the impression it is all brought in ready prepared veg - yorkshire puddings - potatoes were certainly not crispy and hard and pale. chicken and pork belly ok nothing wow never even shown a dessert menu very average - would not waste my money again there seems to be a big thing that you do not have meals on a sunday late - only early evening - not just this pub but the alma arms is the same - closes at 5pm on a sunday

Had a lovely lunch with my partner and 4 year old, my server Amy was absolutely lovely, she was patient with my daughter when she wanted to order her own food All staff was friendly and welcoming Our food was lovely and out very quickly! Overall a lovely pub for food!

Visited the Orange tree for a funeral function at lunchtime. We were provided with a lovely separate area and a private bar with a fantastic spread of food. The staff were attentive and overall I couldn’t find fault. I would highly recommend the Orange tree for making this event a pleasant and enjoyable experience.

The food was so nice and the staff could not do enough to make our night brilliant. The entertainment was superb with the singer Manuela panizzo was excellent and then the pub music after was great we was all up dancing. Would defiantly come back and would highly recommend x

Service great, staff great, prices reasonable. Menu good. Couldn’t fault it. Had aircon which was extremely needed on a 33deg evening. Would definitely recommend giving it a go.

Nice pub. Unfortunately the jacket potatoe with goat cheese and bacon was oversalted. I can still taste the salt an hour later. I left a lot of it.

So so disappointed with the roast dinner and others with us also. Went for the roast pork with apple sauce as stated on menu, had to ask for sauce. The pork was hard and parsnips the rest of veg tasted burnt, gravy tasted like beef (obviously use same gravy for all roasts). Left dinner, mentioned it to waitress but she just looked and never commented. Have had meals here before and have been ok. But we won't be coming back to eat

Well it seemed ok at first then my dog barked for 2 seconds then a young man said If he barks anymore you have to eat in the garden he was so rude and sarcastic he wasn't nice at all the manager told him to come over to us 😡😡

Really nice food in a really nice rustic pub. The staff are friendly and the service is good. Staff are young and inexperienced, but they work hard and I appreciate it is hard to get staff these days, and they will improve with time. I won’t say the food was amazing and the portions are not very generous, but overall the food was good, and we all had a very nice time, with a few laughs and a few giggles. What more can you ask for. It is also a dog friendly venue and there were several dogs with their owners, and they were all very well behaved. Will I visit again? Maybe I will, and maybe I won’t, but only because it is not in a part of London that we normally visit. 😀

Lovely pub and staff great. Been there several times and food good and beer great. This week saw only one real ale on, high ABV at 4.5% and awful, cloudy and warm. Appalling for a pub. This pub seems now to cater for Lager drinkers, very sad but probably due to their clientele. Has put me off returning.

If i could leave half a star i would. We took my father in law to lunch for his birthday, there were 6 adults and a one year old. Our waiter got most of the order wrong, including giving a full priced sunday roast to the one year old and seemed surprised that we said he'd never be able to eat all that. We ordered 3 lamb roasts, all came up raw, one of our guests didn't want a new meal so had nothing. When the 2 new lamb dinners returned, there was some cooked lamb and some raw but it was all mostly fat. Everything was completely overseasoned. We were charged for 7 adult meals even though we ordered 6 but one was returned without a replacement. It was absolutely awful and I'm very disappointed that we were asked to pay full price for everything considering the dreadful experience we had. A ruined birthday lunch. I would steer clear of this place and perhaps go to either The Rabbits or Top Oak which are far superior.

Place is nice, staff are friendly, but the food and drink are expensive. £16 ham egg and chips. The chips were horrible, and the ham processed. Drinks are as expensive as the area will let you get away with. I wouldn't rush back here. Same food good cafe £7! It felt excessive popping here to eat

Very slow service, lousy vinegary beer. Looks a nice place but the quality of their beer is awful. If you like ale, avoid this place.

Shame...seemed like a nice pub, in a nice spot, with several outside tables, but ordered food at 1.30 which arrived at 2.30 after having to ask about it a couple of times. The people behind me in the queue were warned food would be 30-40 mins, but an hour is double that and unacceptable for a light lunch (i.e. sandwiches & ham and chips etc). Our little one was feeling sick with hunger by the time it arrived. We are not problematic clients, and they could have pulled it back with an apology and perhaps an offer of a complimentary drink, but neither were offered. My fries did not appear, again no apology when I went back in to get them refunded. Won't be going back.... Ps. if you do decide to go, the two cooked meals were nice, but both sandwiches were very basic.

Should have listened to previous reviews. Made to feel very unwelcome. Hair in pint, waitress looked so annoyed when we pointed it out, replaced without any acknowledgement/apology. Only 2 people manning busy pub with inside and outside dinning and busy terrace. Better to have closed kitchen if could not cope. would avoid if looking for a nice relaxed meal out and listen to previous reviews that echo the same.

Booked a table for 4.30 told they was shutting at 8, waited 20 mins for first drink. Food was ok but lots of the menu wasn’t available at 7.15 we asked if we could have another drink bearing in mind they was staying opening till 8, but was told no becUse the manager himself said I want to go home . Really we had just spent 143 pounds between 4 of us think it’s disgusting and won’t be going back !!

Food was good, menu a bit limited for the Mrs, but shes fussy. Its not really a pub any more. We wanted to have a few drinks before we ate, but you really need to book and we were sat at a table. We were made to feel they were super busy and we would need to be done by 7, which was not a problem. We were shown to a table round the right side of the pub and we were the only ones there. I really didnt feel welcome and it was like they wanted us out ASAP. Never felt like this before in this pub, we will drink here in the summer when you can use the great facilities in the garden, but wont be back until then, I think it has been taken over recently as it wasnt like this early in 2022. Disappointed to say the least

Booked here for the Tuesday night quiz and decided to have a family dinner at the same time. Service was excellent and food was really quite good. The place was, as always, spotlessly clean! Really fun night and good value for the money! Enjoy Guys!

Lovely pub and staff but very sad to say the food lets this pub down, you need need to get Gordon Ramsay to sort out the kitchen.

Had a lovely Sunday roast dinner from The Orange Tree Pub. Phoned up, ordered and picked up. Lovely big portion, all tasted fantastic.

I love this pub, it’s my local. Great outdoor space and dog friendly in the bar. Staff are welcoming and friendly but oh my the quality of the food is soooo disappointing. I really hope it improves soon (although the chips and the pizzas redeem it somewhat). This won’t stop me going to the pub but I won’t be eating there again for a while.

Great pub , friendly staff and nice food . only negative would be the tables outside and seats never seem to be cleaned and can be full of tree fallings and cigarette buts / glasses / plates etc . the tables and seats outside could definitely do with a better clean otherwise a lovely dog friendly pub !

We have been here many times in the past, but not since before the Pandemic. It is a pretty pub with a lovely terrace, with lights and cosy snug sheds to sit in. I looked forward to this visit. We sat inside which is also...

You can only speak as you find, and despite some of the awful reviews, I found this lovely pub to be friendly, clean, and good service. It was only 5.30 pm so they weren’t busy, but staff were attentive and the food was delicious. Didn’t...

It would appear the owner manager is not interested in making any comments in response to the points made by his clientele, so I will not go into detail. However the barmaid in question pointed her finger at me and said “don’t talk to me...

What has happened to the Orange Tree !!!!! We have been here many times but yesterday was awful The service was very slow Clearly not enough staff !!!! Our food arrived cold It was ok but not like it used to be The phone rang...

I've been coming to the orange tree since 2017. And most recently it has taken a downhill spiral. 2 Sundays ago we had roasts in the garden area. There were no Yorkshire puddings. A must have for a quality roast. And unfortunately their kitchen had...

A great pub in a fantastic village near Romford. We visited lunchtime today and had an excellent meal. The pork chop was first class and worthy of any top restaurant in London. The service was quality with a very welcoming friendly atmosphere.

Came for Sunday Lunch at The Orange Tree, all the food was delicious and fresh. The girls who served us were friendly, welcoming and the service was very attentive. We will definitely be back.

We were a party of 4 arriving on a dreary Monday night. We received a great welcome by our friendly waitress who had a great sense of humour and lifted our mood immediately. We stayed for 3 hours and received lots of personal attention. The...

a great place to visit if you fancy a nice sunday dinner with a side of shocking service. Please listen to the reviews & avoid, there are a lot that mention the service for a reason. what started off as a fairly decent afternoon, quickly...

After reading reviews was a bit unsure but was pleasantly surprised with both service and food we as a family can't wait to go back

What a disappointment - definitely won’t be back. Was bad enough that there was no orange juice available (for drinks) no fish (on the menu) or vanilla ice cream (to go with the apple pie) but at each order ordering point the waiting staff never...

We popped in here for lunch on Monday staff were great and the food was good. Not the first time I’ve eaten in here and won’t be the last

This is the first time in years my family and I have dined at the Orange Tree we were a party of 7 and unfortunately it will be our last. Positives - Nice looking pub from the outside and inside Negatives - Were seated 15...

We had a lovely lunch at the Orange Tree. I wish I’d ordered a double portion of the spicy hot chicken wings. They were delicious! Friendly staff working very hard serving some amazing looking Christmas dinners.

Lovely little pub and a regular here as it is only a 20 minute walk away. I walked here today to book a table for my birthday and wanted to book the festive menu. However after standing at the desk for 10 mins the bartender...

We met family here for lunch. The place was clean and welcoming. Food was delicious, well served, and well presented. Staff were friendly and very pleasant.

Staff pleasant and friendly, venue under staffed during busy periods, food was good, unfortunately the later you arrived on our visit, the menu options started to shrink as they has sold out of the popular dishes fairly early in the evening. Same with some beers.

The food was absolutely delicious and the waitress was professional and very helpful we had a fantastic afternoon

a minute agoNEW Chanced upon this place when taking a walk at nearby Country Park. Lovely service at the bar and we decided to stay for foodand sat in the garden (shame it isn't a larger area). Really friendly staff throughout our 2 hours there...

Myself and my parents came for dinner before the pandemic and the food was awful, so we didn't pay and left. The manager offered us a free dinner for two in the future as apology, so myself and my boyfriend used it. But there was...

Have always liked the Orange Tree. Good food and a nice bar we were sat inside in the restaurant out the back. Staff good as always. Little tip; Answer the phone please. It was left ringing 2-3 times and its annoying. Other than that, it's...

Visited the Orange Tree Saturday at 5.p.m. We were seated quickly and our drinks were ordered and served almost immediately. That, unfortunately was the end of the good service. Waited nearly 25 minutes and still no staff member had taken our order. Had to go...

Came here for lunch shortly after lockdown ended in mid May. No staff wore masks, and large tables of groups pushed together. The service was ok but a bit slow - there didnt seem to be many staff around. The food was poor and we...

My first time back for quite a while. The food was delicious and the staff were really pleasant. But they were clearly over stretched and we felt that we were constantly having to call them over to, for example,order our next course/drinks, rather than them...

Last week I took my mother out for some long-overdue mother-daughter time; we opted for a lovely country pub in Havering-atte-Bower called ‘The Orange Tree’. I have eaten here several times over the past few years and have yet to be disappointed. I simply never...

Went here for lunch today but was so disappointed the warm atmosphere of mother and son (former manager)had gone and new management taken over We were ignored at check in while a social conversation was going on between the new manager and a customer We...

I come here Saturday just gone and had table booked for 7pm,I must say after coming here for 3/4 years now,I was actually quite appalled at the service,not only was the young girls standing around chatting,and a couple of those was also rude,waited quite a...

Good food and service. We had booked but they had the date wrong still fitted us in. Sat outside was a bit tight on the picnic benches. Food good would have given a 5 if more vegetarian options.

My mum and I go to this pub a couple of times a year for lunch, we went there today and was so disappointed. It looked pretty as it was decorated for Christmas but that is where it ended, we ordered our food teriyaki salmon...

Just had a catch up lunch with a former work colleague, we very impressed with the Covid precautions and was asked to wear a mask when not sitting at the table. The place was spotless, our server was very polite and efficient our lunch (we...

They managed to squeeze us in which was great.Ordered hot wings to start, a kids sausage and chips and 2 roasts.Hot wings was served without any fingerbowl or equivalent like other places in the area, good job we had a baby with us so I could steal her wipes. Not sure how you are supposed to put your mask on with buffalo wing hands, and go to the bathroom.The gravy on the roast was very, very salty. When I mentioned this I was very surprised to get the response... 'yea, we get that alot...' (as in not today - alot in general - wow - change it)Throughout our meal despite me having an empty drink glass nobody asked if we wanted more drinks.And as a final point there are 1m signs everywhere, so when we got to the front door, child and baby in tow there was queue of at least 12 people all by the door. I asked was there another way out and I was pointed to that door.... despite there being a fire exit in the room we were sat.When I asked how are you supposed to stay a meter apart getting past there the bloke manager went back to his clipboard and the woman with the visor just walked off to the door to greet other people.Overall won't be rushing back

When I was at this pub in 2016 it was run by a lady called connie I think, the food was amazing and the price even better, myself and my family used to go all the time, and for birthdays anniversaries etc. I have been back a couple of times since the new people took it over and I am so dissapointed, the staff are lovely as always, very friendly and welcoming, but the food, what happened to it, it all got very posh pilled up on the plate and not much of it. The prices have gone up loads for less food and not as good, I must admit I am gutted, it was our local place to eat and no one could touch it for food and value. Bring back the old chef please .

Popped in for a bit of lunch today. Great decision. Lovely friendly service and quality food to match. The seafood platter to share for starters was excellent. Plenty of it and a great selection of fish. Nicely hot (apart from the fresh prawns ). My classic ham, egg and chips was excellent, and my partners mango salad was beautifully fresh and presented. There was enough of it she could not finish it. Unfortunately did not leave room for dessert. Next time! Had a nice walk round Bedfords Park after which was needed .

Had a Lovely Saturday Lunch here with friends ... Food was all good and thoroughly enjoyed it... Lovely country pub

Went today for Sunday dinner which was really nice. However, the waitress that gave us our menus licked her finger and thumb to separate the menus....not the best thing to do when serving customers and there is coronavirus about. We moved seats to sit outside as the table next to us was very very loud. The food was lovely. Staff were pleasant but just wished she would not lick her fingers! Maybe staff need to be told NOT to do that in future.

had a great Sunday lunch prompt service despite being busy... not expensive lots of outside seating too .!

Thought the food prices were rather expensive for what they were however a very popular place to eat out

Pub has lovely vibe and floor team are very friendly. The roast beef were 2 skinny slices of meat,not good value. Carrots not roasted but boiled and soaked in honey it just didn’t work when not oven baked. Weird sour cooked red cabbage as one of the veg, roasties were good but I wouldn’t eat here again-sorry

I was quite surprised as I only went there because I’d forgotten my keys and decided just to pop in. The whole atmosphere was so nice because there’s seating outside which is covered so even if it’s raining you can still enjoy the fresh air. The food was delicious I had a dirty burger it was well presented the staff with any friendly and professional very very helpful and welcoming

Sunday lunch. No complaints, the food was all well prepared and was enjoyed. With the current worries of Coronavirus, it was helpful that we were able to enjoy our meals in the garden making the most of fresh air. The staff were very polite and helpful.

Been here many times in the past and every time we go it seems to slowly get worse but this visit was the final nail in the coffin for us!It was a Saturday night and was fairly busy, the young girls were really good at serving and I could not fault them it was just the food that let it down I ordered a chicken burger that was so well done the ends were bordering burnt and where it had been cooked for so long it was so dry, just a small pile of different lettuce on plate ! no onion or tomato the only good thing was the chips. My wife had sea bass which was ok but hardly any sauce and the new potatoes were burnt and the broccoli where do I start! I don't know what had been done to it she couldn't even cut it it was like it was raw but charred at the end.We ordered onion rings as a side and they were soggy and saturated in fat.If you send out a simple thing like a southern fridge chicken burger like that then please don't call yourself a chef!

Being a regular visitor to this pub i was very disappointed with the food I ordered last night Saturday,I ordered rump steak which came with chips 1 mushroom and a tomato,for £17 I thought the steak would have been a juicy medium rare lovely thick piece,instead it looked like i got a flat piece of minute steak from the local supermarket and definitely not medium rare,although i did eat it because i was hungry but i think in future il order something completely different and not waste that sort of money on their steaks

Not our first time and not our last time. My partner and I decided to get back to our pre lock down Thursday evenings and visit the Orange Tree for dinner. My partner ordered ham, eggs and chips whilst I had the liver and bacon. We both “demolished” the lot!!Great wholesome food and lovely staff and atmosphere. See you next week!!!

Don't often write reviews but me and the wife just had a Sunday Roast here and it was absolutely delicious i had the lamb and mrs had beef and i am very fussy about my roast dinners but this was special . Dont know how but even went for dessert ..an apple crumble to die for. Great service. Friendly .

Excellent home cooked food and friendly staff A family run pub I can highly recommend a visit Most enjoyable experience

Cheerful attentive staff - service was efficient despite the restaurant being quite busy. Very pleasant roast lamb / roast beef (50/50 split choice between 4 adults). Recommended.

Myself and a small number of work colleagues had lunch here. We ordered from the lunch menu and the main menu. The fish and chips were excellent as was the ham, egg and chips. The lunch menu was good value and a great choice. Our server was knowledgable and very polite and efficient. If there was a very slight niggle I found the background music a bit loud . We will all be back!

I had visited in November for a lunch, was really nice. Took my mum and family for her birthday. The food was lovely. Lots of choice on the menu. The nachos were good! Had the pie too lovely home cooked food. Polite friendly staff, the food was far better than the usual pub food.

We booked here for a works Christmas lunch, 13 of us, pre ordered our meals and from start to finish it was awful, 5 meals were returned and one fish dish was raw.I can not fault the serving staff they were fantastic but the food and lack of things on the menu was very poor. They even forgot to remove our£130 deposit from the bill!Will not be returning next Christmas

First of all when we arrived (a party of 10) the service was terrible! We sat at the table for 30 minutes and the waitress didn't even come over for our drinks order. The food was dreadful - we had bubble & squeak which was the smallest meal I have ever seen and so unlike what it should be - it comprised of mash and a bit of carrot! We had to keep seeking the waitresses to clear the table and for desserts - We haven't even been asked if we want any more drinks.Worse place I have ever been for service and food.Considering it's a week before Christmas we weren't even offered the Christmas menu.Never coming back!! Total rubbish.

Great food and brilliant customer service. Brilliant for special occasions. Would definitely recommend.

I love this pub. Beautifully decorated, great atmosphere, clean and with lovely staff too. Now for the food - I had the pate starter which looked great and was very tasty. Wish it had more of the red cabbage though as this balanced it quite nicely. For mains I had the orange tree pie which was steak and kidney and served with mash, carrots and posh cabbage. It was all very tasty and well worth the money. The gravy did taste overly rich which I've noticed from a few visits. The portion sizes create a very filling meal, so much so, I didn't have room for dessert!

we arrived at just after 5:30pm and although busy with several tables reserved managed for find a table that was free and sit down. After 5 mins decided that we would have to get our own menu's as no waitresses were taking any notice; having decided what were going to eat again couldn't get the attention of any staff. Then 5 minutes later we advised to leave or move to a high table as "our" table was booked from 7pm. Didn't need asking twice so we left and had a very good meal elsewhere. Disappointing as our previous visit we had enjoyed a meal meal - only down side then was waiting 20 mins for our bill!

Booked our table on the same day and had no problem. Ordered the button garlic mushrooms for starters and the cheese sauce was delicious. There was a limited menu due to them being busy and certain foods being off the menu. The foods are cooked to perfection and are plentiful. The staff are very nice, friendly and helpful and the manager is such a nice person and takes time to talk to his customers. This is the best pub in the area and well worth a visit

Top Service. Funny taste gravy over all dinner. Lamb chewy and chunky. Saddle of lamb . Shame, all other meals ok. Couple of quid add on charge and give tender leg of lamb.!! Will try again in a few years time. Adious amigos.

I met some old work colleagues for lunch. We were surprised that there was waitress service. The staff were helpful and friendly. We ate from the lunchtime menu, which consists of sandwiches, Jacket potatoes and wraps. One friend had a tuna jacket, which looked delicious. Myself and the other friend had the Kentucky fried chicken wrap. It came with fries and salad and was excellent and good value at £9. Washed down with a superb pint of Timothy Taylor's Landlord bitter. The ambience in the pub was pleasant. The place is popular Highly recommended.

We stopped off here after being at Pavillion laser quest. Great pub interior, good menu, small childrens menu. I has the burger with halloumi cheese, the chips are special, came with water cress drizzle dressing. My daughters enjoyed thier meals, would return. Clean, friendly service, might be worthwhile reserving table at peak times to avoid disappointment.

Great menu selection here at The Orange Tree. Light bites, mid-sized options or the full works with three courses. Entirely your choice.

I used to visit this pub as a child with my parents and loved it then , still love its quirky style 50 yrs on a great little place with excellent food and staff

My partner and I always have had a lovely meal in this pub. They have a nice little garden if you want to sit outside and eat.

Food is lovely but they don't sell fries with dinner on a Sunday...that's the only reason we go elsewhere

Came here with my wife and baby for lunch and the staff were all very friendly. Seemed very family oriented which we liked and had heard good things from friends. Glad we came here any will likely come back again soon.

We had a lovely meal here, with friends. Service was good, staff were friendly and food was lovely. Great menu, with plenty of choice.

Just popped in for a last minute dinner and haven’t been here for a while. Very friendly staff and place is spotless. Didn't intend to stay for the quiz night following dinner but was made to feel so welcome and the food was so good that we just went with it. Great fun quiz and such a nice friendly place to visit. Went straight back for Sunday lunch with family members and ghatbto was great.

Having a drink at this place is okay but the food is a whole different story. I paid £13 for food and it was completely average and such a small portion. Paying £13 for food and leaving hungry is completely unacceptable. I’d never eat here again. No chance

Not eaten a Sunday roast here since the refurbishment and my Italian friend wanted to try it. The day before we visited an Italian restaurant in another town and my friend said it wasn’t the greatest pasta. Today my friend said the roast gammon was delicious and the apple crumble and custard was the best and the whole meal beat the expensive Italian meal the day before. Now that’s a great compliment to the Orange Tree. Thanks everyone yet again

Only popping in for a pint, I can't comment on food but plenty of diners seeming to enjoy what they have. Nice ambiance and decor. Tried a Beavertown Ale. It serves well through a chiller (not cask) and drinks well. Very pricey though at £5.50! No prices on show for any drinks so beware. Seems to have attracted about 20 young (underage) people to the garden area who are happily using the covered area and just smoking. Probably not the best thing to see on arrival for a meal.

Been here a few times now and been fantastic every time but this time it was exceptional 3 of us went main courses 1x cod n chips 1x sea bass 1x bbq chicken all very well cooked presented nicely and service was excellent I think her name was sally what an asset to this establishment could not fault a single thing clean tidy efficient well done to all the staff

This is a typical country pub with a log fire. Serving pub classic food. Good selection of beers wines and spirits, also a very good menu. Friendly and helpful staff.

Another good evening, relaxed atmosphere and staff friendly and helpful as always, good pub good food

Used to frequent this local pub all the time but not again after last night! Shoddy service tables not cleared and refused food because of a private function a hour later. No notice on door or bar absolutely shambolic. Complained to the manager who said (get this) most people have been here all afternoon now so are happy to leave! It was 7pm!! Round up the regulars and get 'em out was very much the vibe. What a way to treat your bread and butter customers. Hope the function was worth it! Never again plenty more local pubs serving good food.. think on Orange Tree.

Enjoyed a casual meal for 2. I had a tasty scampi and chips and my friend had an ok but somewhat bland salmon with noodles. Very pleasant staff served us in nice surroundings. We would visit again.

called by chance Saturday afternoon to book table for 2 in eve worked out fine as not always possible this place is popular!! walked up the hill not so bad .shown to our table not so busy .ordered bottle of wine n water. had toasted rustic bread n dips lovely.then lovely ORANGE TREE pie chicken ham n leek with mash n veg excellent.my partner had Teriyaki Salmon noodles n vegetables (bit of a lack of veg ) but lovely all the same ..our service was a bit patchy more of an observation than any kind of a complaint .we will be back .This place is very good and the makeover very tastefully carried out beer well kept clientele always open for a chat .Im guessing theres a new chef very talented he or she is !!

I booked an afternoon tea to celebrate mother’s day with my children and grandchildren, there was 10 of us. It was the Saturday before Mother’s Day and very busy.

been using this pub for a while always great food and always a problem to park ,hence good food word got about car park full but must say my last visit not so great at all nont sure if they changed chef but menu had been changed not a problem as this is the standard but all the normal great british pub classics all seem to have gone now will of course try again as had so much good food in the past but maybe be ware a little

Disappointing for me with vegetable moussaka, nothing more that veg with cheese on top, rest of party ( of 6) enjoyed their food. Service abysmal, first server in rush, guess was busy ( outside) but then she left so perhaps at end of shift and had enough!

Great pub with a fun and loud atmosphere. Room was spacious, clean and nicely decorated. We stayed in room 12 with a roll top bath which was a nice touch. Breakfast is tasty and comes with the room rate. Hotel is in a brilliant location for shopping, restaurants, bars, and Kew Gardens. Be warned it is rammed when there is a Rugby match on at Twickenham, so be sure to book well in advance if you want to stay here. Best to check the Rugby fixture calendar.