The Compasses Harvester in Havering

Upon arrival the lady at the front (who seems like a manager) was rude and abrupt to her colleague that was seating us. We then sat and ordered food, we agreed that mains will be at least 20 minutes after starters but it arrived all together. We said we would like it later but they kicked up a fuss and said we have to have it right now. Ordered a beer and it was warm, they said the beer tap is off and cant do anything about it but the next beer was cold. Was rushed to eat and finish quickly even though the restaurant was not packed. Overall not a good experience which lead to poor food quality.

This will be our third visit in just a few months, partly due to black friday vouchers (20% discount) and birthday offers available via the Harvester app That said we have always enjoyed our time, food and company when visiting. They offer unlimited salad with each main meal, there are also children's options if needed. Parking is available (don't forget to register at check in) however we are able to walk to/from. Friendly and good service although if you go at very busy times there can be delays, and it's best to book in order to avoid disappointment. Definitely recommended 👍

Thanks to Theresa and Laraine my Family and myself had a spectacular Mother’s Day meal. Will definitely be returning soon 🥰

Great atmosphere, lovely staff, and delicious food. We had the ribs and half chicken. Salads were delicious and fresh. Absolutely loved the cubed sweetcorn breads- huge fan of the presentation from the kitchen given the fair prices. The lady who I assume is the manager (tall and slim) could do with being kinder to the staff who work very hard to keep a tight ship, was hard not to notice nit picking throughout our meal.

Excellent all round and very popular with the people in the area

I’m allergic to barbecue sauce asked not to have it but still was added had to throw the meal away because of this

Came for my Dads 80th and the staff couldn't of been more accommodating. They allowed us to bring in a cake and candles. When a member of our party had left for the bathroom, his food was kept under the warmer until he returned instead of left on the table to go cold. Food came quickly and was cooked well. Empty plates etc cleared fast. Salad bar restocked promptly. Staff all friendly and happy to help. Definitely recommend and would come back. 🥳😀

Each time we come here, the service seems to be getting worse and worse. We were a party of 9 celebrating my brother's 50th birthday. The service was so slow. Waited over 45 minutes for our mains. Chicken left off the ultimate mixed grill and no apology when bought to attention. Asked the manager for the bill and was told to speak to the waiter who was 'serving' us. We had waited for her but ti was taking so long. I felt bad for the waiter as she was clearly very busy so why can't the Manager help instead of bossing every one around?

I had a great time at this harvesters!! I loved the tomato and herb pasta from the salad bar and I really enjoyed my gammon meal! Special thanks to Teresa for the warm welcome and great service

Services Food Taste Staff Everything perfect!! Highly recommended!!

I've always loved the harvester ever since I was a kid. Continue to visit as an adult as the salad bar and red devil sauce keep me coming back. Can't wait to bring my children one day.

Great service by rose our waitress will be back soon for family gathering

Came in for dinner really enjoyed it. Only had 2 chefs but food was still amazing.

Very accommodating manager and pleasant staff. All our club members enjoy going there

The food was very nice, the service was perfect our waiters Sam and Therese looked after us and attended to our every need, would highly recommend visiting and if your lucky to have the same waiters as me I’m sure your be happy!

Had a great family meal as always. Sam was our waitress today and as always helpful and remembers our nieces allergies. Theresa is always accommodating and helpful and goes above and beyond to look after everyone.

Had couple of waitresses but one who brought food over was very attentive she noticed I put my sleeve in my dinner & got some lemon wipes for me to use to help so it never stained. Her name was Teresa, very bubbly happy lady. Had an excellent meal lovely evening.

Annie and Therese great servers and great staff. Good food. Always good service at Harvester Compass/Hornchurch

Good food and service! Annie and Therese were accommodating and friendly! 🙏🏾🔥💯

Wonderful experience, Sam amazing waitress, theresa very accommodating. Big up the harvy!

Teresa and Chris were amazing. They were kind and very courteous to my family, especially the children!

The young lady who served us was excellent, she was very polite and friendly. The food was lovely and tasty. Though the young lady who served us was polite with a genuine goodbye as we left, we did not get one from the front of house...but that was the only thing that was not great.

Service was first class, food ordered, cooked expediently and tasted fantastic. We had a great time with our granddaughter who also loved her fish fingers with chips. thank you.

Went here with my daughter to celebrate her birthday and we had lunch, great service great food and somewhere to park.

First occasion I'd been to The Compasses - Harvester and certainly won't be the last! Spotlessly clean, nice venue, food was just excellent, staff all very friendly too , was a great night with a family member who lives local, I look forward too going there again, Thanks

Lovely place lovely staff lovely food

Good food and pleasant staff. Had a great evening.

Big up Therese! I had the absolute pleasure of being served by thereese and will and I cannot praise them enough! From the moment we arrived, they was warm, welcoming, and attentive without being intrusive. they anticipated our needs before we even had to ask, offered great recommendations, and made sure everything was perfect throughout our meal. there professionalism, friendly demeanor, and attention to detail truly elevated our dining experience. It’s rare to find such exceptional service, and Therese and Will made our visit unforgettable. I will definitely be returning, and I hope to be served by her again! Thank you for making our meal so enjoyable.

Lovely food, lovely server, lovely management team. Thanks T and William

Both William and Teresa had great customer service. Lovely food, defo be back

Karen was our server and she was brilliant, very kind, helpful and funny. The manager offered great customer service also and was very friendly! Food was excellent as always. Overall amazing experience.

It was a lovely afternoon with good food and good service

Delivery was almost an hour later than originally stated and almost 2 hours after I ordered it. We ordered 3 burgers with different extras - they were all the same despite paying for additions. Not particularly hot on arrival which isn’t a surprise as the delivery driver seemed to get lost and go completely the wrong way and stop in Sainsbury’s…

New decor was nice, choice on menu was pretty good. Staff.... not one person looked like they wanted to be there. Our server was not existent throughout the meal, when he did show up he couldn't have made it clearer that he wasn't interested in providing a service. I tipped him £10 as a standard procedure but in reality he deserved none of that. I also saw a server rolling her eyes at two women, who couldn't move out of her way quick enough While she was walking behind them. One of these women must have been in her 80's.... the disregard for those paying her wages. There is a serious staff issue at the compass, Hornchurch.

Excellent service, the Manager Lisa explained in detail what to avoid with my nut allergy. Atmosphere was fun and relaxed. My food including dessert was delicious. Will definitely be recommending.

Sam was very pleasant and attentive to our table, lovely atmosphere and great food! We will definitely be returning

Very pleasant evening. Our waitress, Sam was friendly and very efficient during a very busy session.

We’ve been going to this Harvester since it opened years ago. Tonight we were greeted by Theresa who is very welcoming and a great person to meet as you walk through the front door. It was quite busy but always has a nice relaxed atmosphere and they’ll always find you a table swiftly. We were served by Annie again who is lovely. She’s very attentive and good at her job. As it was busy she was here, there and everywhere but had everything under control. The food arrived quickly and was really nice (I’ve never had a bad meal there). Even though my wife was a little full after the main course she can’t resist the choux bun with ice cream for dessert. We had a really nice time there and the food is such good value. Thank you.

We always have a lovely experience here. Annie who serves us makes sure we have everything we need. Theresa always goes above and beyond to serve our food time including advice on the ingredients. Crystal the chef my burger was cooked perfectly. Thanks guys, Sorry no photos we didn’t leave it on the plate long enough. Xxx

We go to The Compasses once a fortnight, always ask for Larraines section when we book. She is always so lovely, welcoming and friendly and so professional. The food never disappoints.

The server william was very efficient with taking our order. And our Manager Theresa made sure my birthday dinner was special i would definitely come again.

Went today and had a meal. Atmosphere was good. William served us and was very helpful and made us feel at ease. Teresa the manager came and spoke to us and seemed very nice. Will be going back again soon.

Staff member was not very customer friendly... sometimes, I thought we were getting in her way

Staff were friendly and helpful (particularly Theresa and Katie). Food overall was nice, however, the steak was slightly tough. Would definitely come back again, especially with the new refurbishments.

Great food, friendly staff. We made a visit to this harvester for the first time, they even have grab toy machines for children, very family friendly***** five stars

Food and service in the Hornchurch Harvester was amazing, by far the best Harvester I have been to.

This spot is a great place for a nice dinner, I had their vegan burger and it was so nice I am very happy with my experience with the food and the people, usually i’m leaving a restaurant very unhappy because the food was bad or the service was bad but here everything is so amazing, I loved how friendly all the workers are and how understanding they are, all of the workers had such a good vibe making my evening very happy, I would definitely eat here again, and I am recommending this place to everyone!

A lot of money spent on the place it looks great. The only problem it was absolutely freezing in there and spoilt the meal

New menu which is really nice. Food is always good.

Food was average at best, service was slow and there was no atmosphere what spoilt the whole experience was that the restaurant was freezing cold so not a place where you can enjoy a meal and spending time with friends It seems to be a trend as I had the same issue at the Romford restaurant Mitchell & Butler should look into why their restaurants have no heating on

It's an ok restaurant. Menu choices ok, pretty standard items as well as Harvester favs. Service is fair, nothing to write home about. Recently renovated, which is nice, shame some walls and furniture are marked up already! Personally, think this isn't the budget friendly restaurant chain that it used to be however, EVERYTHING, EVERYWHERE has gone up so it's no surprise really. I have always found the food here, hot and tasty, salad cart stocked up regularly. Overall a fair place to eat

Awful experience - It was freezing cold in the restaurant - it’s -1 degrees outside and felt the same inside. We all had to eat in winter coats and scarves and so were others in the restaurant. The food was awful - chips were tough, tasteless and gross, the chicken was more like the size of a quail, the cucumber in the salad cart was not fresh and some food had dropped into other parts, and we weren’t allowed large bowls for salads as the main - it was like eating out a child’s bowl. The only saviour was the service was good and our waiter Will was lovely. Definitely do not recommend, nor visit again.

Our waitress was very friendly and helpful, and the food was really nice. The restaurant was very clean.

Our host Theresa was a breath of fresh air. A lovely warm welcome. Our waitress Amy was brilliant, lovely, bubbly lady. These 2 together are dynamite. I didn't get the chefs name but my steak was cooked to perfection. Thank you for a lovely visit. Will be back soon. Keep up the good work

food all good, but they sent the sauce in pots instead of a sealed bottle.

Highly Recommended! Great service from Karen and Theresa. The refurb looks great. Speedy service.

Great place for lunch! Food was great and fresh. Theresa was a great host and Karen was an amazing server who let us know about a discount on the app. Will be back

Came here for lunch with my sister and Nan the food was really nice and both Karen and Teresa were lovely. Would definitely recommend

Very Helpful Staff! Accommodating our allergies! Thank You Rose!

Katy and T gave us amazing service ! Food was amazing they were very patient and kind !

Absolutely amazing I went today as a birthday meal and it was incredible the service was amazing in its own so nice and welcoming and polite what a lovely place I may be only a teenager but I know manners and places that are amazing Besides the atmosphere and service the food was exquisite lovely I had the triple combo and oh my goodness so lovely never had food so well cooked and amazing in my 14 years of living it felt like I was in a Michelin star restaurant By the way my waiter was Chris and was very nice the best service person I have had at that restaurant Harvester thanks for the amazing meal keep it up -Dylan

I was met by an amazing young lady who directed us to our table. Her name is Theresa. She see my mother had a walking see stick so placed us at table next to the salad cart so my mother didn't have to walk far. We was met by another gentleman called Will what an amazing fella. They could not be more helpful. Most definitely coming back food was on point also. Customer service smashed and sealed it. See you soon guys . Thank you

Great staff great food. Good range of food choices available. Roomy and a great atmosphere.

Very average food, wouldn't bother going back

Food was awful Plates were dirty asked for clean plates they came back dirty table was dirty Never again

Great welcome, friendly staff, Hand written Christmas card was a nice touch.

Just been to the Harvester at Hornchurch and was served by Sarah who was brilliant. She was friendly, efficient and most importantly got our orders spot on. The only thing that lost them a star was the price; this is no longer a mid priced meal out. For two of us, two courses and two soft drinks it would have been £50 if I hadn’t had a coupon. A suggestion would be reduce the cost if you don’t want the salad bar (this isn’t free but included in the price).

Came in for Xmas eve lunch, the food was outstanding, great atmosphere and staff were cheery, welcoming and friendly xx

Just had breakfast for 10 people! Christmas eve And it was the worst food exper.iance we v ever had cold food horrendous cheap luke warm coffee! Unfriendly unsmiling staff ! And the so called chef's picking food up with bare hands!!awful place go and spend your money in nessies or marleys or la moulin in hornchurch ! All good

Usual excellent service from Laraine. Food was tasty and mostly well cooked (roasties a little under). Great value for money.

Refused a plate!! I ordered a salad as a main meal £6ish I was Refused a plate given a finger bowl. I cancelled my salad believing I should have a plate. I had to order meat to receive a plate I did not want the meat but had to do so to receive a plate! It was on the serving hatch for quite a while. I asked Theresa for my plate of meat she refused and then after realising it was there gave me my plate.. with meat. I had a plate for my meal hoorah! The reply to my complaint insisted that the compass harvester is happy I made trips to the salad bar with my tiny bowl. I did put the contents on to a plate. For a meal at Christmas with my family I found your refusal for a plate for a main meal ridiculous, rude and pedantic! Shame on you for a very grinch like experience. Hang on to your plates I won’t be coming back! Unhappy customer.

Great experience at harvester for our family Xmas meal Top service from Katie and Teresa, good vibes and great hosting Thanks

We visited this evening and had a lovely meal. Our server was fantastic, they took our food order and another tables large drinks order by memory and got everything exactly right. The chef attending to the salad bar area was out every few minutes replenishing any thing running low and cleaning up any mess. The area was spotless. The food was very well presented with good portion sizes. I had the belly pork which was delicious. We will definitely be returning.

We’ve been here a few times as a family and I can honestly say this was the best experience we’ve had. The decor is really lovely and fresh. The service, by both Katie and Theresa was efficient, friendly, knowledgeable and funny! They really took care of us, even without us having to ask. The food too was really good. I used to find it bland but they’ve really upped their game. Great time had by all. Such a good experience. Thank you!

Well we were greated by Teresa a very polite loving person were served by Chris very polite and helpful and Amy wasn't our server but made sure we were comfortable and made us feel very comfortable with her beautiful smile they are all major assets to the harvester team thankyou for making our dining experience happy and relaxing defo worth the visit not just for food but they make you feel at home I will be back

Annie was our server who was great. We are a local charity and bring our members to the Harvester

Everything was lovely . Only thing I would change is how we were greeted. Instead of have you got a reservation but hell o& welcome first

drinks spilled food ruined food cold restaurant manager doesn't care. missing items and don't use cycle couriers

Very bubbly, friendly, and helpful service from Laraine. Food was excellent too, would definitely go back. Thank you

Waited 2 hours for a portion of chips

Karen is an asset to your company. Excellent food . Fantastic service. We’ll be back. All of your staff are absolutely amazing.

Went on a Saturday for lunch (9 November). The salad bar had a good selection & was fully stocked with fresh seasonal salad including pineapple chunks. The chef was constantly checking the salad bar & restocking as and when. Very good. We ordered chicken skewer with red peppers & sweet white onion on it. The meal comes with crispy chips, flatbread & rainbow slaw. The chicken was perfectly cooked & a large serving. We both enjoyed our meal which was served by a polite and friendly server. We would recommend the food & it was a very nice birthday lunch. This restaurant has recently had a makeover & was clean and comfortable. Yes we will return. Thank you

Excellent food and service highly recommend!!

Went up there for dads 65th birthday and ordered from the festival menu and it is lovely well done to the chefs and the waitress who served us on 20th of November

Tried this branch after going to Gidea Park branch several times. Very impressed with professionalism,enthusiasm of all the stuff on duty tonight.Keep up the good work folks ! Served by a Laraine who was professional but also enthusiastic, made me and my 2 kids feel very welcome

Nice meal with family. Friendly staff and good food

Make sure if you arrive by car and park you register you car registration other wise you will get ticket. Basic Harvester nothing special but not as good value as it use to be.

Lovely staff member bright and intelligent made the meal fun

The service was lacking; we were sort of greeted on entry but then had to wait for the staff to agree who was doing what shift between them, before we were seated. The table we were seated at had a cold draft from the front door, so we asked to move. Our main server didn't smile and didn't look happy to be there at all, and was not enthusiastic. When our food was ready it sat at the kitchen counter for at least 5 minutes before a server picked it up, while some other servers walked past it. The food was fine but the turkey burger was ruined by using 'plastic' orange cheap cheese inside. However, the positive were that the toilets were very clean and nice, our drinks were served in great time, the other servers were very friendly and said goodbye to us and the site was very clean inside. The salad bar was also fresh, well stocked and great.

Meal was great polite staff recommended

Our server was amazing and I do apologise but I can’t remember her name. We had a great time and the food was brilliant. As a family outing, this I our place to go as we have always had a great time there

Greatly improved from previous visits.

Great service staff friendly and polite, the chicken on the skewers is recommended salad bar and soup ports spotless

We had a wonderful dinner here today. Lariane, our server, was incredibly kind and went out of her way to make our dining experience enjoyable. Her warmth really added to the evening.

Food was great. Waitress was nice enough and polite athough clearly busy across other sections. Team leader /manager on this evening had a terrible and rude attitude .... on 2 separate occasions during our visit today. I was very shocked and disappointed to say the least. It will definitely make us think twice about going back to a restaurant , we as a family frequent regularly 😔

Brilliant staff and food great quality

It’s a Harvester, so you sort of know what to expect going in, my kids like it and it’s a pretty good family friendly entry level restaurant to go to (especially if you have kids with SEN!) - also the salad bar is a novelty that gets my kids eating the slightly heather foods voluntarily 🤷‍♂️😂

Excellent service from Sam, she was polite, helpful and friendly. Thank you for an enjoyable evening.

Have been to The Compass on and off over the years. Still as enjoyable. Shocked at increase in prices but im from the old school of watching the pennies! Large and spacious building - lovely staff tasty meals.

Our waitress Sam was really lovely and went above and beyond. A great meal with lovely service.