The Old Docks in Derry

i am very disappointed with this restaurant as my food came out late was burnt and tried to over charge me and the people serving my food was very rude and was giving me disrty looks and i am just not happy don’t recommend will not be returning

Had the 6oz Burger with Garlics, and I'll be honest, it wasn't great at all. Patty was bland, very little seasoning or moisture to it. The bread dry, and the salad leaves didn't react to the heat of the patty to well. Top Tip: Don't use old limp rocket because it just looks disgusting when exposed to heat, iceberg all the way. The onion rings were chewy, so, didn't eat those. The garlics were passable having been dipped in a good pepper sauce, which is served with a burger? Make it make sense? The bacon and cheese topping, forgettable. Was expecting rashers, but instead got a few bacon bits, cut backs I guess. We were seated and asked 3 times if we were getting a drinks order by 3 different people, which smacks of a lack of station discipline. Summary: Cheap enough, but not really a dish I would ever order again from here, maybe try something else.

This is my favourite restaurant, the food is amazing and the staff are all very nice! My wife and I come to the Old Docks every year for our wedding anniversary. My Facebook profile picture has been a selfie of my wife and I outside the door of the restraunt for two years in a row. My only little niggle I have is that the restaurant can get a bit noisy. The music can be a wee bit loud and at Christmas they have a dancing Santa who hands out presents. This is lovely for people who are into this, but I prefer just to enjoy their good food and have conversation that I can hear. The Old Docks are very easy to book a table with. I have a child with special needs and the staff are always great, trying to put us out of the way because my child has sensory issues. During the normal seasonal dining the staff have gone out of their way to also turn the music down a little when I explained my child had special needs. It is great to see a restaurant showing such understanding. I don't expect this treatment or for other people to have to accommodate our family's special requirements, but I am very grateful when they try to help us. I can hardly wait until it's my birthday and I can tuck into their sweet, sticky, chilli prawns and steak served with bacon and cheese mash and an extra side of mushrooms that melt in the mouth! I totally recommend this restaurant, it has some of the best food in the city!

Staff were friendly and attentive. Food was great

Great good , staff are fantastic!

Great food and music and service and do a good pint off Guinness

As a tour guide, it is always a challenge to find a place that will meet the needs of my clients. Don't look any further as the Old Docks has it all. Spacious, warm, welcoming, it is, and more. Liam and his team are a pleasure to deal with. So, what about the food, well, sometimes there are no words .... 😋 👌 💯💚

Been to the Old Docks a good few times. Good food and service. That was, until last night. Oit for a friends birthday party. Had just finished our main and the time was 7:59. The man who seemed the be running the floor, approached our table and asked if we knew there was a private function booked for 8 and the restaurant was closing for it. We said no, nobody made us aware tonight or when booking it. His exact words was "last bookings were to be for 6pm (ours was 6:30) and that had we been speaking to him when making the booking, he wouldn't have taken it". Ok very good. But we didn't speak to you, and the booking was taken. He then said we could have desert if we were quick. Loosely translated, happy to take more money provided you eat it quick and get out. In the way out we spoke to him, he advised us he took a round of drinks off the bill! NOPE! The bill was infact paid in full to what we ordered so that was a lie. He then offered a voucher as way of apology (I'll just add, no apology was actually given at anytime just excuses). The situation was that terrible that the voucher was refused by the organiser of the night. That's how awful the night ended. Customer service training (just for this man) because the rest of the staff were brilliant, may be in order. Had he approached our table and apologised and said there was a mix up and we are sorry, then fine. But to throw it back at the customer that it's their fault they made the booking, shocking, and then to lie about the bill even worse, and to be more or less told, finish up quickly and get out. Safe to say, done with the place.

They have a seperate gluten free menu and seem very clued up about it. Indulged in a veggie soup (10/10 on the rainy day we visited) and some fries (cooked to perfection). Their lunch menu specials were pretty reasonably priced.

Staff very professional, polite, food was excellent 👌 highly recommend for meal

Great food. Steak was unreal 🥩👌

Beautiful food, great service 👌

In for a bite to eat unreal feed steak and Guinness pie amazing

Very tasty food and decent portions. Dishwasher needs maintenance though as the cups, cutlery etc weren't cleaned enough.

This is a really lively restaurant right next to the river. The food was delicious and the portion sizes were generous. The chicken fajitas were really tasty.

Very good food, very busy, very good staff, especially the main person dont know his name but he is the all in all.

Second time visiting and can defenitley say it will be the last, food was awful over seasoned and over priced never again

Me and my partner visited here when visiting derry. We decided to have a romantic date night with food and drinks. The food here was lovely and the drinks tasted great. Service was served with a friendly smile and the waiters couldnt have done more for you

Food always lovely, The staff are lovely too. But the atmosphere was great. My family loves it in here .

Delicious food, fresh and crispy crust, friendly staff, affordable prices. Would definitely dine here again!

staff were vaping in the kitchen on top of the food! The food was stale and tasteless and the place stinks of grease.

We had no booking but the nice lady showed us a table. After that there was no recognition that we were there! Several staff passed up and down and never even beckoned “5 minutes!” I understand that places can be busy (it was about half full) but even a quick nod would let you know that you weren’t forgotten. So! We just upped and left. Thankfully we hit on the wonderful Errigal hotel in Letterkenny.

It was my first time in this restaurant and I found the experience very pleasant. The staff were very nice and helpful and the food was excellent. I would thoroughly recommend this to anyone. Thankyou..

Was there at the Maritime Festival so it was very very busy.20 mins to get a drink.Trying to do business as usual did not work,should have stopped serving cocktails to help the staff. On saying that I really enjoyed being there the craic was mighty.Staff done themselves proud.

Great kids menu and food was delicious Easy road side stop for us as we drive thru and food was excellent, to include the soup, Guinness pie, and chicken Caesar wrap. Well done!!

I've never had a bad meal in the place!

Was in for dinner, service was amazing from all staff however, a woman in a red blouse was extremely ignorant as she sat us at our table everything seemed like a problem, when asked for sauce, rolled her eyes and walked away. It is very disappointing as we eat in here regularly and understand the weekend staff has had however treating paying regular customers like this is disgusting. Not be back

Excellent food and very reasonable priced the staff we're very friendly and helpful

First visit to Derry and stopped here with friends for lunch/dinner. It was a quiet Monday afternoon so not too busy. Service was good and the food was well presented and filling. Pies are very tasty, and the Caesar salad good - perhaps a little too much sauce on it. Onion rings were delicious.

First time eating in the Old Docks and will definitely be back food was amazing and the staff were excellent.

Love the food, good background music and the staff can't do enough for you. Wheelchair friendly also

Visited with a group of friends, and we had a lovely evening. The atmosphere was good and the service was fantastic, nothing was too much trouble. There was a great selection on the menu and they even had a separate coeliac menu. Food was good.

Really nice food, staff all lovely and good portions

Was in here last night with my wife, would definitely recommend. Staff were very friendly and food was excellent. 👍👌😋

Great food and staff good price was very busy but worth the wait staff seemed happy at there work food came out was piping hot and what tasty

Outstanding meal And apps at the Old Docks. Spicy Thai prawns were 10.5/10, steak andGuiness pie was outstanding. Veggie pasta (spicy) was amazing! Great staff and service! 2 thumbs up!!

Have eaten in the Old Docks on 3 other occasions. The food is amazing but the service is awful. 25 minutes waiting for staff to take our drinks order. Wait for staff to take our food order. Once we received our food which was served relatively quickly we could not get staff to take a second round of drinks and also trying to get staff to give us our bill. On this occasion we noticed people at another table getting extremely annoyed as they could not get served. The food as previously stated is very good but service is awful. Unfortunately we will not be back.

First time in, and we cannot wait to go back. Great selection on the menu and it was absolutely delicious. No one had leftovers lol. So comfy and relaxed, we weren't rushed out as soon as we finished our meal.

Absolutely amazing food💯💯 really good service lovely staff's 🙂 glad to get my favour food the day 😊

Excellent dinner in a superb location. Just down the road from our hotel. Burger was perfect, served with a beautiful peppercorn sauce for the fries. I took the chicken escalope which I could have eaten twice. Took a walk to the peace bridge afterwards. Lovely service.

What a great restaurant and team. Myself and 12 mates went on mothers day. Liam,Seany and the team couldn't have done enough for us even though they where so busy. Credit to the chefs, food was amazing and Paul made sure the mother's of the party felt that extra bit special. Thanks Old Docks and the music made they day too.

The food was good but the staff were not professional as we were eating a few of us had finished and some put there knife and fork down in a way that you would when ever your not fit eating the staff came to the table and went to lift our plates that we were not finished with them a member of the group I was with went to the bar and paid the bill they came and sat back down and the table asked for the bill and a member of staff came to the table with the bill which had already been paid for and the amount on the bill was more than the bill that was paid for at the bar the person that paid the bill at the bar told us that one person started to key in the bill stop half way through the transaction with her and walked away and sent someone else to finish of the transaction the member of staff that had started the customer need should have finished it of I’m sure if they have cctv they can look at it themselves a very unprofessional way to treat a customer so we had 2 bills with different amounts on them she took the 2 bills to a member of staff and told them that she had paid the bill the member of staff was very aggressive towards her she said there was drinks add on to the bill I said no there was not for we have all finished everything thing she took the second bill not even a sorry or nothing we just walked out and we will not be walking back in again at any time soon very unprofessional staff they could be doing with some training on how to wait on a table and on how to treat the customers the way we felt was the quicker the table was free the better so that they could occupy the table again with customers that were waiting, the floor was very sticky as you walked on it and the toilet would need to be checked every 45 minutes to make sure that there clean from the customer I was not impressed at overall service and customer care I won’t be back it just put a damper on our day out for Mother’s Day

Food was super good....portions were unbelievable.....we had to take "doggie bags" home as portion sized were huge.....lovely, friendly & welcoming staff...... Definitely the new place to go......

Fantastic meal and fantastic service. Can't wait to go back

Drinks service was chaotic and haphazard, a drink was spilled over one of our party, some drinks didn't come at all and we had to ask for them a couple of times, wrong drinks were brought and drinks were brought that weren't ordered by anyone at our table. The food order was taken 40 minutes after arrival and we were pressured to free up the table 2 hours after the booking time to accommodate the next group which was totally unacceptable under the circumstances. Food was lovely but it felt like we were in the middle of a Fawlty Towers episode. This was my third time here and service has been bad every time. I would not recommend The Old Docks to anyone. They need to tighten up their service, staff need to communicate better, the bar needs to be better organised to cope with drinks orders and staff need to be more vigilant and aware of customers' needs.

Beautiful Christmas decorations and very friendly staff. Food was delicious.

Always love this place.. Sean is a Gentleman. Up the Harps. D Coll

The Old Docks never fails in their high standards. From entering a staff member greets you, asks if you'd like a drink before showing us to a table were the menu awaits us. All waiting staff polite and cheerful making sure we are ready to order. Food is 5 Star and prices very reasonable. We had 50/50 which is a large portion of chicken fillet and a steak served on mash with french fried onions and tomatoes, all dishes come with a free side order. I'd always recommend this rest fantastic value for money. The staff are all friendly and make the meal enjoyable

I think for any occasion Old Docks is the place to go. Food is outstanding and the staff awesome too.

Lovely...Great value service and atmosphere..food is unreal

Came in for dinner and a few cocktails. The staff were lovely and very helpful. Really impressed with the amount of gluten free options, many places could take heed here! We had the 6 oz burger, salmon, and the cajun chicken. All of them were gluten free and really tasty! Can't wait to come back.

Never again had lamb for Sunday lunch could not eat it to say it was tuff would be an understatement as i say never ever again total waste if money

When I got to the restaurant there was a huge queue at the door , it took nearly 10minutes waiting before a waitress came near us to ask if we were booked in and when we confirmed that we were it took another 5/10 minutes before they came back to us. (The waitress that originally got our name asked 4 other familys if they were us before she came back to us (bear in mind i had 3 small children with me) We got seated and ordered our food. We ordered 2 soups to start and initially the soup looked and tasted lovely so i give my daughter half of my bowl as she wanted some and to my suprise she started to question what was in the soup initially i thought it was parts of veg that hadn't been fully blended but on closer inspection it turned out to be CLINGFILM within the soup if my child had of eating that it could have made her extremely sick and more than likely i had already cusumed smaller particles of clingfilm. this was brought to the waitresses attention as they collected our plates where she had apologised but this contamination should not have been present in the soup. We then had to wait a further 20minutes on our main. The main course that i ordered was a 50/50 that I eat in most other restaurants was horribly overcooked and poisoned with garlic,completely uneatable. Staff were very slow too and had too keep asking for drinks that had already been ordered. I then went to pay and my bill seemed extremely high for all that I had gotten. They had added another tables bill to mine which again should not have happened. Normally I would just pay and go but I knew it wasn't right. They did solve the bill issue and agreed to remove the price of the soup but god knows how many other servings of this soup was sent out prior to us . Overall I am extremely unhappy with my time there today

Great atmosphere good service great food.

Previously a Michelin star restraunt and the food was great.

Visited The old docks today for lunch with the family , cannot recommend the place enough the food and service was 5 star . Our waitress (blonde hair and glasses ) was amazing nothing was a bother and she was very friendly and attentive to all tables around us. The old school sponge cake was amazing will definitely be returning !!

Had been to this restaurant when it got taken over a few years ago and hadn’t returned as food and service was poor. Only returned this time as it was for a work do. Table was booked for 7pm for a large party and it was not ready until after 7pm. There was another large party whose table also wasn’t ready so everyone was crowded at the front door. A few of our party ordered drinks at the bar and it took forever for their cocktails to be made. They even heard that the bar had ran out of ice. When we got seated, no one asked if we wanted to order drinks. When we flagged down a waiter to order water for the table, it took us another 2 requests and 25 minutes passed before water arrived to the table. When the water arrived, the lady did not bring any glasses. So we had to wait another 10 minutes with bottles of water and no glasses to pour out the water. The waiter who took our orders tried to make funny comments about “how long does it take water to arrive to the table” and “a glass would be helpful to drink water” but never did anything about it. One of our party ordered a gin fizz and was brought a pink gin and lemonade. This saga continued and another 3 gin and lemonades were brought to the table that no one ordered. Eventually someone said they would take the drink to end the saga and the bar man ignored her and walked away with the drinks. Food was substandard. Ordered Louisiana chicken stack. Plate was massive but portion was small, assuming because of increase in costs. Sweet potato mash must have had one tablespoon of sweet potato in it - flavourless. Side of champ was awful. I’ve never had bad mashed potatoes at a restaurant but this champ was dry and lumpy. I only ate some of it because I was so hungry! Once I ate a few bites off the top layer I could see old scallions mixed in and I could only assume this was leftover mash from during the week and that’s why it was so dry and lumpy. Some of the party enjoyed their food, others did not but perhaps it was dependent on what was ordered. Dessert was raspberry ruffle cheesecake and it was the only good part of the meal. Then comes the bill which is always a nightmare for big parties. Drinks were added to bill that were already paid for but these were removed when asked about at the till. Overall, poor food and poor service. Reminder of why I have never returned to this establishment.

Went for a wee work lunch treat. That steak. 😘👌

beautiful meal very friendly staff and grt to hear live music

A fantastic place for both food and drink. We stopped in for a quick business lunch and ended up staying for dessert, you have too when its old school sponge and custard 😊 one of our favourite places in Derry we've eaten in.

Our family went here for our sons 21st birthday last week. food was first class, atmosphere great, excellent value for money. was very impressed

The food was terrible but worse than that, the female staff were awful, you could tell from a mile away they did not want to be there. The male staff were nice and pleasant but the female staff were the complete opposite, would not recommend this place to anyone

Good staff, it was a very pleasant experience

Great food and customer service

Would have given this resteraunt a 5 bt one thing bugged me,we were sat at table 20 for our dinner and while we sat and ate,2 of the staff sat outside right in corner smoking and 2 different times.if staff want to smoke try smoking away from front of premises and in view of customers.

Top class food. Staff were very friendly and helpful

The house pasta is very delicious.

We spent 5 days in Derry and ate at The Old Docks twice! Absolutely first class service from Seany and his team. Our daughter is coeliac and the gluten free menu is amazing. Very rare you can get such an extensive gluten free menu. Best place we’ve eaten in a long time and will definitely be back next time we’re over! Special mention to Chantelle, she was so attentive and made us feel so welcome! Thanks again to all at The Old Docks!

Excellent service, great atmosphere brilliant food at a reasonable price. Excellent Gluten free menu and really knowledgeable staff.

Good ambience. The staff were friendly. Tried a few varieties, had some veg options too and it was yumm .. value for money!

Just been for the first time, and the food was excellent. I can't fault it. We will definitely be back.

This was my first time in the restaurant, and I will definitely be back . The food was absolutely amazing, and the service was excellent . Thank you for a very enjoyable evening 😊

Staff were lovely food very well priced great value for money. I've been before and I'd certainly be back. I recommend this 👌

Stopped in The Old Docks for dinner before heading to the cinema and it did not dissappoint! First class restaurant. Beautiful food, excellent portion sizes, promt service, friendly staff and lovely atmosphere. Will definitely be back!

Had the worst pizza ever and the crust was covered with gritty sand. Never had pizza like this even if it was stone baked and the crust was like thick and hard.

Chicken escalope was lovely but kind of tastes like sodacream if you get it with the peppered sauce. The garlic chips could've been a lot more garlic tasting, but was cooked nice and was nice with the peppered sauce when the chicken wasn't as much. Tabasco onions were very nice. Cheesecake was kept in the same fridge as the onions which did cause a little bit of an onion taste to the dessert. Food was mediocre but the server was lovely.

Reasonable price food,good service

Just discovered the Old Docks and it's excellent. The food was gorgeous served by very friendly staff. Real Derry atmosphere. Will be back very soon.

Bit lackadaisical with service.. food served had to ask repeatedly for cutlery . And waited 7 minutes to pay the bill. Needs looked into !!

We found a very good restaurant in Derry. While looking for something to eat, we noticed the Old Docks. As a starter I had the chilli nachos, which were very tasty. The main course was lasagne, which was also very tasty. The portions are really huge and you can't say anything for the price! Four of us ate, 3 starters and 4 main courses, 4 beers and paid a total of 98 euros. The staff is very nice and friendly!

Visited while in the Derry area on holiday. Querky but good decor, great menu, nice atmosphere, very friendly and welcoming staff. Very busy at 6.00 on a week day, so can only assume it's busier at weekends and you might need to book in advance. Despite it being busy, we were served quickly, got our drinks swiftly, and food followed quickly too.

Had a few meals in the Old Docks now and have to say it has been excellent on each and every occasion, it has become my first preference for dinners out!

Our 50th Wedding anniversary was on 2nd June and 15 of us went toThe Old Docks for a night out. The food was excellent and the staff were very, very helpful. We didn’t have to wait any length of time for all our meals. I can’t wait to go back

Great service and good well priced food.

Amazing. One of the nicest eats I've had in ages.

Great service and a wide gluten free menu for coeliacs.

When I went to go to the bathroom I walked in on Shielsy (manager) scoffing down on a big owl cheese burger, to be frank this man does not need this cheeseburger, as a matter of fact my cheese burger was 30 mins late, I believe this was my cheese burger he was eating. WON’T BE BACK. DON’T EAT MY CHEESE BURGER.

Great staff good food and fast service. 👍

Excellent food range for lunch menu and less than £10 per mains and sides as well as service.

I have to say the food was very good, everyone enjoyed what they ordered. There is a comprehensive menu, and something for everyone. The Goats Cheese and Ribs were excellent starters. The steaks were cooked to perfection as ordered from Blue to Medium. The salmon was perfect and chicken dishes very tasty. The desserts hit the spot. There was a good drinks menu and cocktails were very good. The staff, were rushed off their feet but very pleasant and helpful. Two minor points were firstly it had more the feeling of an American Diner than a relaxing restaurant, and secondly the staffing was a little too frantic at times. That said I would recommend and would have no hesitation going back.

Went for lunch with some friends... First I noted some of the kitchen staff running around going out for smoke break but they came through main restaurant ....the food we ordered was burnt. One freind got cajun chicken which was heavily cover in cajun powder... She could not taste anything anything other than cajun overdone. My chicken burger was burnt around the edges also bun. Another freind a steak which looked like minute steak. All our foods had to much seasoning... And other freind her chicken was tough as boots. We didn't want to complain... " It's a Derry thing" but in hindsight we should have. Staff running around being very loud. Plus two females maybe off duty staff being loud ...a experience I would not repeat...two staff very nice manners.. but it put me in mind of a children's playground noise levels... Anyway Safe to say we will not be back.........

Food was great but this is the 2nd place in Derry as a US citizen that they give you the worst seat in the restaurant all alone in the farthest corner possible. Coincidence? I think not. Food was great and so was the service from our waitress.

We wanted local food and atmosphere when we were in Derry. The Old Docks did not disappoint. The place was alive with local folks who were celebrating their birthdays and a communion when we were there. It was pretty cool and the food was really good too!

Great food at a reasonable price

Staff helpful and very professional, they have banter with diners creating a happy and relaxing atmosphere

Was out for my mum's birthday. Jazz was on but the music was far too loud to even speak to each other. Was glad when guy finished his gig because we could actually converse then. Only other thing was that we got all our mains but had to wait another 5 mins for the sides as they weren't ready. Why bring the mains out when sides weren't ready? Don't get it.. food was filling down quickly too. Apart from that the staff were nice and friendly and food was nice enough.

Clean plates every single time the food is superb 👌

We walked along the river front and were surprised to find very few restaurants were located to take advantage of this very attractive viewpoint. We were pleased to find this pub / restaurant and went inside to look at the lunch menu. We were seated...

I usually love this restaurant but terrible food today. Ordered chilli steak pitta pocket…. Hardly any filling and the pitta bread was stale and inedible. The coleslaw was cheap and disgusting with zero flavour. The wine and garlic potatoes were lovely. Desert…… ordered the raspberry...

Staff brilliant & food delicious