The Old Bank Pizza Co. in South Tyneside

Bland and soggy, I’m aware a Napoli style pizza is meant To be kind of sloppy but this was just wet and limp. Very disappointing.

When I travel from Norway to shields to visit family I always try to drop in here for the pizza!

Had a poor experience recently however tried this place again. Massive regret as this has been awful again. Food delivery time push back by 30 then first stated. Food comes and it was cold with the pizza swimming in liquid. Soup like mess with no flavour. Shame as this used to be good but will never be back again. Terrible food and poor delivery time

Was told collection would be in 15 minutes, I turned up and then had to wait another 45 minutes in the restaurant after being told it would be another 8 minutes

Lovely dough and toppings quality, but too soggy making it impossible to grasp like a normal slice. Hopefully a bit longer would’ve been fine!

I give this 4 stars because while the food was amazing, I'm not convinced the portion sizes justify the prices. £20 for a small pasta dish and a garlic bread

Beautiful Neapolitan style pizzas and Parmesan truffles fries 😍

the pizza was squashed up like a calzone .driver said it was the way he got .if i hadnt of prepaid i would have sent it back

Ordered a pepperoni pizza very quick service. Tasty 12" pizza for under £8. All good.

One of the pizzas was the wrong order

Unfortunately the pizza had been stored on its side in transit and toppings have all fallen off.

one pizza was soggy - like soaking wet. definately wont be back!

Lovely food and great service definitely recommend

Beautiful food and lovely staff , one of the best places to eat in South Shields

Always the best experience at Old bank. Staff are so friendly and the best pizza ever in South Shields.

Stunning food and lovely attentive staff!

This was my take away pizza.. not very nice at all!

not as nice as it used to be. May aswell of ordered plain cheese and tomato pizza as the toppings were so scarce on each of them that it was mainly cheese and tomato. Very greasy. Ordered at 6.30pm, told it would arrive 7.10pm, however time kept changing and arrived at 7.55pm. Wasn't worth the money or the wait.

My family came up from Manchester for mother's day, Fantastic food and service. Definitely recommend this place. Delicious pasta as well

AVOID - we were excited to give this a try after reading other reviews, but were let down. Our pizzas were extremely greasy which made them virtually inedible. Money down the drain.

Excellent, and gluten free bases are great!

Fab food & staff, will be going again

Best pizza in all the land. Fast delivery, fresh ingredients and fabulous! 10/10

Great pizza, great service as always. Best in the area

Great service as always, tasty, hot and good value

Nice cosy atmosphere very relaxed friendly service great coffee very well priced

Hand stretched pizza like you would get from a pizza restaurant. Good quality and not overloaded with cheese.

Delivered in good time. Food was very nice

I ordered a pizza to take out. I waited 15 minutes with a drink when my pizza arrived. I live 2 minutes away and by the time I arrived home my pizza was cold. I paid £18.00 for a cold pizza and drink. The restaurant was empty, save for another couple in the corner. Looks like another struggling business attempting to "gentrify" the Nook!

Very good food would definitely be back

Missing items and the restaurant wouldn’t resolve

Food was lovely but service was unbelievably slow, waited 40+ minutes just to have finished plates taken away and a desert to be packaged.

Leaving 5 stars still because the food has always been brilliant in the past. However this is the first time I’ve had any issues, so writing this review to hopefully encourage better food hygiene in the kitchen. Unfortunately tonight the bruscetta had a really long hair in it. And though this is a really minor thing the Margherita came with no basil as advertised (would have been happy to order it as an extra topping but it does say it comes with basil)

Normally get exceptional pizzas, this time so much oil the boxes were dripping, pizza base was soggy and all the toppings fell off. Disappointing.

The pizza came and it was destroyed and turned to mush. I rang the restaraunt to explain the situation and the only offer was to get a refund via just eat. Felt a bit bad considering ive ordered here many times.

The pizza base was made so unbelievably wafer thin that the topping just turned each slice to mush. Very disappointing.

Cold, not cooked properly and we ordered chips and they didn’t even arrive with the order! I am very very disappointed wont be ordering from here again and wouldn’t like to request a refund!!!

Small but nicely decorated comfortable liked it will go again

Great food & service, lovely restaurant. Good value for money too.

Delicious food, nice staff, and a clean restaurant The pizza is delicious, and I always order from this restaurant.

Great pizza! Not a huge menu but good choice. We had one of the meal deals with starter and ordered a pasta. Food was delicious, pizza perfectly cooked. Staff super friendly and made us feel very welcome!

Hi, I just ordered a takeaway pizza and it was lovely, also super fast delivery♡♡thank u guys, i m a pizza chef too (i m in holiday) well done thank you

Excellent food and service everytime

Way too salty! I really wanted to enjoy this pizza, following a good account from a friend, but from the 1st bite I was shocked by the saltiness of the dough. Whilst it was lovely and soft, with just the right amount of burnt bits (from firing process) the salt content was overwhelming. Alas it was the same for the salami topping, which was unpleasant. I should have sent it back. I can't say I enjoyed it and would advise anyone who thinks a 'salty flavour' should be something you've added yourself at the end, to beware.

Ordered 6 hours in advance and was still 25 mins late, and cold.

Absolutely terrible pizza. Stone cold, greasy, floppy and hardly any cheese. Chips where lovely but that is all.

both pizzas 🍕 were just warm and very cool in middle....but both pezzas were tasty 😋

I always come here when visiting family nearby. The food is delicious, the service is fantastic, and there is so much variety for any appetite or budget. Everything is so reasonably priced but feels like a treat. Having grown up in the area, it’s really nice to have a place like this at the Nook. Thanks so much for so many lovely evenings (and many more to come), Old Bank Pizza Co. team!

Delivery driver took 25 minutes to get to my door once he arrived because he didn't read the instructions I sent on the app, the food was cold as a result.

Delicious pizza and garlic bread - would definitely recommend!

Food was late and stone cold by the time it got here so it had to be reheated. Don’t think the restaurant is to fault as not had this issue before

Fantastic pizza at really reasonable prices for the quality. Staff were great and service was quick. There was a great choice of sides, sauces etc. I'll definitely be coming back

Superb and very very tasty pizza excellent ingredients. Will defo order from them again . Oh also prompt delivery. Ps apologies to the driver I was babysitting and paid by card and didn’t have any change for the tip :( Soz .

Arrived at 8 pm for a table for four, having not heard about this restaurant before, but was really surprised to find having been on holiday in Italy regularly since the 1980s, that I was able to find a genuinely authentic Neapolitan pizza in South Shields! Needless to say will be returning Bravi!

Good food. Both pasta and pizza 🍕 Garlic bread recommended.

Nice quality food and reasonably priced

Nipped in for a quick lunch and had the biggest 'quick bite' lunch pizzas I've ever seen. Good quality, great price, lovely atmosphere - will be back!

Great delivery guy polite and pleasant

Pizza sat in box for over 1 hour . B3fore leaving shop. Cold and wet Not when your paying 11 pound per pizza.

Amazing delicious pizzas, shame every time we order on a Fri/Sat night they are extremely late. We have had orders arrive an hour after delivery time several times now. Week nights are usually fine.

Great food lovely staff. It did take a long time for food service so don't be in a hurry but it was great.

Visited 9th Nov 2023 early doors for the special. I had the bruschetta and arrabiata my wife had garlic bread and pizza. Both meals absolutely gorgeous. The wine and beer were excellent as well. Service was friendly and meals served promptly. A nice small cosy Italian with quality food. Would definitely recommend and will be sure to return. Well worth a visit.

This is tough.. this could've been so good but I'm gonna be honest. 30 for a delivery 4mins away (I've got a broken toe) makes this quite premium pricing for the nook. Those fries are the best fries I've ever had.. they smash McDonald's.. perfectly seasoned.. tasted amazing, So good. Arrabiata pasta, pasta was slightly al dente and the flavour was good but no sauce, made it almost dry.. gutted about the lack of sauce this could've been great. Pizza was terrible, sloppy, picking out a slice and the topping fell off.. dough like mush on the bottom. It did taste good and you can tell the ingredients are good quality but again could be better. A street that has dominoes, Papa John's and Gills on it plus others and you want to be seen as premium then it must be better.. taste was there but guys that is not good enough, 30 for a pizza, pasta and fries.. can't see this being around long. I will try again but later, maybe getting this around 3pm wasn't a good time

Staff and food we’re lovely. Would recommend x

The food I received was good but.... I placed the order at 2pm ish for a 16. 45 delivery and it still arrived at 17.30 (45 mins late) and my order of chips was missing. Expensive place to eat too. Maybe they were just having a bad day. I'll give them 1 more chance as the GF pizza was better than most.

Our first visit here and we will definitely be back! Food was amazing and the service was first class. We came on a Saturday teatime and there was a 2 course deal on. We would highly recommend a visit here!

Pizza was just lukewarm and mozzarella had turned to little lumps of rubber. Shame as it is undoubtedly good pizza. Last time we ordered it was piping hot. Fingers crossed for next time. Also, can I suggest you put the rocket on top of the prosciutto and not underneath. It was all wilted and very unattractive on ours. In Italy it always goes on top 👍🏼

I called as we were hungry and noticed a driver had not been allocated yet. The manager brought the food himself within 15 minutes, gorgeous food, piping hot, we will be back! Thank you!

The Fries were really good, the pizza looked like it had been thrown around a room no sauce was left on the pizza most of it was in the corner of the box.

The pizza, sauce and tiramisu were all so delicious! Will definitely be ordering again 😄

First time I’ve visited this little beauty in the middle of The Nook and I wasn’t disappointed. Fabulous decor and a nice little atmosphere coupled with delicious food - honestly if you’ve not been - pop in for yourself. We were just after something light so I had Caprese Salad and my sister tried the Garlic Mushrooms on Toast. Shared some Old Bank Chips between us. All of it was delicious and served fast by lovely staff. Can’t believe it’s my first visit but definitely won’t be my last. Great little place to meet up with friends. Highly recommend!

Good price, enjoyed my Beavertown on draught. The pizza was an odd one, the dough very good, but the sauce on the top was too liquidy, which resulted in a somewhat sloppy experience. Cracking dessert

Absolutely beautiful food. Do yourself a favour and get the Parmesan fries.

We were presently surprised when we visited for lunch while in the area. The restaurant is located in a old bank, which obviously the name suggests, the decor is bright and clean. The food was excellent, the mixed meats and cheese starter was good as was the calzone pizza, all of the dishes we had good, good portions and fresh, no complaints. The service was also excellent, we will visit again when in the area.

Food was delicious 😋 staff were very friendly and it was very clean and comfortable

It was really nice, very tasty but could have been warmer.

I’m putting it out there…the BEST pizza place on Just Eat. Do yourself a favour, get the Parmesan chips. Pizzas are just beautiful.

"Driver at the restaurant" for well over 30 minutes, food arrived stone cold. Not sure what happened here but this was uncharacteristically disappointing - we expect better for the price.

We have ate here a few times and had a takeaway, the food each time has been amazing. Reasonably priced for excellent quality food, definitely will be back and encourage others to try it for themselves.

Amazing. Authentic. Incredible.

Lovely place to eat and fantastic food. Service was very good we will visit here again soon

Delicious pizza. Quality ingredients. Lovely salad. Delivery driver got a bit lost, but rang us, and pizza was still hot when we got it.

Amazing pizza delivered hot every time!

Went with a friend today, food was great quality. The interior is well decorated and the owner was really friendly. Well priced, would recommend.

Called in for pizza to takeaway as hadn’t realised you could sit in. We ended up sitting in, the staff were super friendly, pizzas were delicious and plenty of choice, will definitely be back.

Really delicious pizza and the carrot cake was unreal

Best fresh pizza you can get. Really really nice place

Lovely food, big portions for reasonable prices. Restaurant appears dark from outside, but is lovely and modern on the inside. Cold drinks, great service.

Excellent Pizzas and good service!

Food hot as usual because delivery was quick. Good service.

Longer delivery time = cold pizza and lukewarm chips. Wont order on a weekend again.

My wife and I called in last night after a quick on the spot phonecall to see if there was any seats available. We will be calling in again, lovely food and spot on service from very friendly staff.

Pizza cold and the chicken on the pizza seemed still frozen and cold but fast delivery though

The pizza was cold the tomato sauce has no taste unfortunately I got my pizza all squished I am disappointed

Only some of order arrived when i phoned they said i had to go and collect the rest myself

Went yesterday with family,for the first time. Two courses for £12, well worth it.I had brushetta, really big portion followed by lovely pasta. Pizza looked lovely. Staff couldn't do enough, good service.compilimentaryLemonchello. will be back

Ordered gluten free take away for my family. Excellent taking order. Ready promptly and great taste. First class, recommended highly

Great pizza and great service

Hi no drink with my order. Driver said to contact Just Eat for this

Decently priced for great food at perfect portion sizes in my opinion. Lovely decor with a cafe sized seating area and take away also offered. Needs more people in seats, worth it.