The Old Bakehouse in Shropshire - Phone Number, Reservations, Reviews

We arrived for lunch and were advised there was a 1/2 wait. Not a problem. We placed our order. An hour later, when we asked about our food were advised that there had been a technical hitch, and it would be another ten minutes. 20 minutes later, still no food, so we asked again. We're advised that the kitchen had lost the ticket but it wouldn't be much longer. Finally, one of our orders arrived. No sign of the rest of the order. Asked where it was.. met with a blank stare. We were then offered a 20% discount of the bill. We cancelled the two other orders and my daughter and I went to the lovely pizza place next door. When my daughters partner paid the bill he was advised that he had been given a 50% discount. The bill was £20, for a main course that cost £25 and two cokes and a beer! The staff were totally unbuttered by our experience, and no manager present. Worse experience ever!

Nice place. We sat outside, nice view in the little square. Food was OK, nothing special. Spoilt by 40 minute wait for a 'light bite' - chicken fajita wrap. At least let us know in advance if there is a delay.

Great venue and lovely gluten free lunch at a reasonable price

I had the lazania was gorgeous really pleased fries are nice. My husband had a nice burger. Very clean there spotless. Very good food service very good quick and staff excellent. Nadir served us she was very good . Great service.

Lovely atmosphere, friendly staff and great food, brilliant breakfast

Booked a table based on menu but chosen dish was not available. Burger was bland but very salty. Lasagne was tasteless. Pino grigio tasted like it was open a week ago and was warm and doom bar was off. Left having eaten about 1/3 of the meal. Staff friendly but clueless but clearly not discerning. No surprise there were tables available.

stopped by for a breakfast bagel and sat outside very nice place with lovely staff

Went to the bottomless brunch. Had 90 mins of "endless" supply of drinks. Good atmosphere, tasty food, very very slow service

Had a terrible bbq chicken wrap with salsa. Ended up with food poisoning

Great cafe & restaurant with licence. Good menu not overly complicated but perfectly adequate and balanced. All items very competitively priced. We had Jacket potato with chilli and beans and nachos with chilli and jalapeño. Freshly cooked and piping hot potato. Friendly and attentive staff. Will definitely be going back with friends and would not hesitate to recommend to anyone.

Lovely place tucked away. Sausages were lovely on a bagel, good coffee.

Came here for breakfast. Advertised bagel with 'ludlow sausage' but quality was really poor - no better than what you would get at greggs. Hash browns were not very nice either. Disappointing given ludlows' reputation for food! Service was also pretty slow but staff were friendly. Toilets not great with one blocked and in another one the bin was overflowing.

Service was great, thanks for the young staff who ran the show on Sunday night! Brilliant

Was shown to a table straight away. Lunch was served from 12 . We got there at 12.40 I asked for soup but it was sold out scotch egg sold out . Baked potato with tuna and a side of Brie wedges was what I ordered Child’s portion of sausage chips and beans £8 !! Waited 40mins for food , I had already had to ask for sugar and a refill of condiments because the table next doors condiments were also empty . Brie wedges were hard , Luke warm and missing the cheese ! Very small baked potato cut into 4 and a well made at the bottom with tuna . Hard and tasteless. We had to ask for cutlery after she said she was going to get it . A sandwich and small fries for hubby …. A man facing us ordered pasta dish , he said it was horrible and left it Cost almost £40 , the food was terrible . So bad trading standards should be told . I go to Ludlow quite often and always try and support local eateries and local produce . I can guarantee I won’t be wasting anymore of my hard earned money here again, that’s how bad it was

Good choice of food & drinks served by really pleasant and attentive staff, in an attractive setting. Portions and quality very good.

Great service especially from Millie A and Stacey W. Amazing work ethic and leadership skills shown by Stacey. Would recommend it.

Fantastic gluten free food, great staff, good music!

Waited at the door for 5 minutes before young girl told me there was no tables available. When I stated there is one free right next to me, she said “sit down then”. On ordering our food I asked if I could exchange my fries for 3 onion rings the uninterested, uninformative preoccupied waitress said “ yeah u can” on receiving my lunch all was delivered no fries and a portion of onion rings. Food was average I had ordered a fisherman’s platter, squid was overcooked, prawn skewer was dry and overcooked, scampi was ok and the whitebait was very very very dry so dry they snapped. Soup was nice but served with a cheap par baked roll, in my opinion very mediocre food very over priced rates. On receiving the bill I had been charged for the onion rings at £4.50 they were so greasy that the bowl had approx 3mm of oil at the bottom so onion rings were soggy. When I informed the waitress that I had exchanged fries for onion rings she said, “that’s not possible it’s a set meal and you need to pay for them”. I responded by saying I wasn’t paying for something I hadn’t had and that the previous waitress had agreed to the exchange. Waitress was rude, uninformed of others communication to me prior to ordering not and willing to listen, she kept pushing the bill in front of me saying you need to pay it, and your not leaving until you pay it. I asked to speak to the manager and she said “ I am the manager, and you are paying it”. How an earth the owner thinks it’s suitable to put a young untrained, unprofessional, rude and completely uninformed person in charge of their place is beyond me. The whole place was full of customers, and three separate groups came up to me to say how disgusting her communication and treatment was to me. I needed to change my sons nappy which I wish I hadn’t needed to do there but the toilets were filthy with used nappies over spilling a bin and the toilets clearly not being cleaned. On returning back from the toilets the so called manager shoved the visa machine under my face when I had my son in my arms, I told her I would sort when I had got my son ready to leave and put him in his pram, she walked off to behind the bar where I heard her talking rudely about me to other staff, not holding her role as manager, not that this surprised me. I checked the bill and she had removed the onion rings so paid the bill and left. Would I recommend this place, definitely not, food overcooked, greasy, overpriced and customer service is non existent. Give this place a wide birth, plenty of other eateries in Ludlow, better priced and welcoming.

Great food and great staff! Will definitely be returning 😌

The restaurant was open on Sunday evening but was very quiet. Food and drinks were good, largely pub food/burgers available. Service was good.

Food was delicious, service was great. Cosy little place to stop, relax and refuel. Excellent 👍

Excellent little restaurant/cafe. Nice friendly staff and good food. Enjoyable break in Ludlow on way to North Wales

Always very nice and helpful. We also order takeaway for collection and the kitchen is always willing to do the delicious food for us. Great please and delicious food.

The BEST burgers around. The meat free ones are amazing and the service is always lovely 💖🙌🏻

We visited Ludlow on a rainy day-after-boxing-day. Nowhere was open at 3:30pm except the Old Bakehouse, which with its lights and Christmas decorations looked cosy and inviting. However, we walked in and stood behind the “please wait to be seated sign” for 5 minutes, being completely ignored by the one member of bar staff, until we eventually went up and asked to seat ourselves. The service was incredibly slow and to be fair I don’t think this was the fault of the staff as there was only one person who appeared to be serving upstairs and downstairs and making cocktails, and they were very friendly when we did finally get served. Unfortunately, when I went up to pay, there was another person sitting at the bar (couldn’t tell if they were staff or customer but seemed to know the person behind the bar very well) who was extremely rude to me when i asked about the blue light discount, and who generally left a very sour taste in my mouth. Nice enough but wouldn’t go out of my way to return.

I have given this three stars as the actual food was amazing and the customer service was fine. However, we went on the Saturday night and we were the only ones in there. The staff sat us directly by the bar where we listened to them gossip all night. There was no music or atmosphere - we sat in silence and listened to them as you couldn't not. I think the manager should've taken more initiative and moved us to another seat away from them talking (the whole restaurant was empty). Or they could've been quiet whilst we ate (they were so loud). Overall i was not impressed which is a shame because the food was nice and it had potential.

Went for a light lunch. Lovely atmosphere, nice view of courtyard outside from our seats upstairs. Cakes particularly delicious. Very central, would recommend.

I recently had the pleasure of dining at The Old Bake House, and I must say, it was an exceptional experience in every aspect. The moment I walked in, I was captivated by the warm and inviting ambiance. The rustic decor and cozy lighting created the perfect atmosphere for a memorable evening. I can't recommend this Bar and Kitchen enough. It's a gem that excels in all aspects, from service to food, location, and vibes. I'll definitely be returning, and I hope to see , Millie, Stacey welcoming me back for another fantastic meal.

Never have I ever been to restaurant where everything is fab! The food, the coffee, the staff, the drinks and the price! Loved it all!

Looking for something to eat in Ludlow we spotted this lovely cobble stone alleyway. Then decided to check out this venu. It was quirky inside and out. Wasn't over crowded as tables were nicely spaced. I love the wall upstairs made from wine crates. Had a nice pint while waiting for our meal. Food presentation was amazing. My Texmex burger was really tasty and you could tell it was good quality. Thick meat patty and a nice burger stack. Came with onion rings and I ordered a side of fries. Would have liked plain fries to be included in price as it did bump up the bill a bit. Other members of our party had sharer loaded bacon fries. The pizza looked great too. It did feel like we waited quite a while for our food but all said it was worth it in the end. Would recommend this place.

Lovely food. Decent prices and very friendly and helpful staff......

Lovely cocktail menu. Food was great for all 4 of us. Highly recommended the macaroni cheese or the pizza meal.

Efficient service with decent, but not outstanding, food. Atmosphere OK while we were there, but voices from downstairs carried loudly to the upstairs tables. Not saying that it is not a place to visit, if you are after gourmet food, perhaps not one for you.

Very nice coffee but no real selection of cakes as advertised. 2 cakes available both similar. Disappointed. Fat empty cake belly!!

We had breakfast here on Saturday morning, Excellent service and lovely fresh food

Terrible! Terrible service, terrible food and rude staff. The cocktails are awful and made by people who just throw some cheap ingredients in a glass and charge ridiculous prices. The food is a rip off poor version of the beefy boys in Shrewsbury. If you want to hear the life story of the staff then be my guest. Some of the cake left on the counter was even mouldy. Never again and would never recommend.

Tucked away off the end of the market square it is easy to miss this little gem. As a group of two couples, and having a evening meal booked for later on we just popped in for a light snack. There was only a couple of staff serving but we were very quickly given a table and subsequently served. Table etc was very clean.We found the Menu had plenty of options hot and cold but keeping it simple just had a sharing option of fries, cheeses and bacon bits. The young lady serving was very attentive and service was efficient and with a smile. Portions were ample and full of flavour. We did not go upstairs but by what we could see it looked modern and smart.

Service was generally poor, a lack of experience was evident and their understanding of licensing laws was shocking. People were being turned away when there were free tables, three tables were waiting over half an hour and each time the manageress told customers it would be five minutes! When we had been waiting 49 minutes we were then informed they had no mushy peas having already been told they had no ribs or mac and cheese. When the food finally showed up the “spicy” bean burger was not spicy and the onion rings were greasy! The manageress had no compunction about throwing her staff under the bus, blaming the waitress for not knowing the licensing laws when clearly she was less knowledgable. When customers came asking for their food she blamed the chef! How to motivate your team one on one. Toilets were dirty. Would not recommend to my worst enemy, unless they were wealthy and had £20 fit a burger and chips- rip off.

Visited here on a Saturday evening burgers were good and the chicken starter was good. Unfortunately the place lacks atmosphere. Tall tables to enjoy a meal on a Saturday evening not really my idea of a nice Saturday evening out. Okay for lunch . Staff friendly.

There were 9 of us plus 2 dogs that went for lunch, we found it from the Facebook page, which had lots of information on. It was easy to reserve a table, the food was delicious and we found the staff to be very polite even offering our dogs a fuss and some treats. Only minor thing is I felt the toilets could be improved but this really is a minor point and would still give it 5 stars for the food and service received.

Very disappointing. Went in for lunch at 2pm only to be told they didn't have any chicken and only 3 burgers left. The majority of their dishes are chicken based so I asked if they couldn't serve chicken at lunchtime did that mean they wouldn't be able to serve it that evening. The reply was that they were going to try and source some for then. I felt sorry for the young staff who were turning people away at 2.30pm saying no more walk ins. Definitely won't be going back and don't recommend.

It had a wide and varied menu, nice burgers and a delicious jacket potato. The service was great and the staff were all very helpful.

Breakfast, So we were in Ludlow on Sunday 6th August, See a sign at the top of the street and outside The Old Bakehouse adverting Breakfast served from 8am to 11.00am Sunday. We went in at 10.45, only to be told we stopped breakfast at 11.00am I replied but its 10.45, the reply was we have stopped taking orders, There was plenty of spare tables, so obviously they did not want our business. So around the corner we were welcomed at the Aragons Cafe, and what a lovely place, lovely Breakfast all Locally Sourced products, Polite and efficient staff

Hidden away down an alley but a good find. A varied lunch menu and a fair price for lunch. The staff were friendly and thought 20 minutes was a long wait food (it is not).

Lovely homemade burgers and loaded fries. I had a tex mex burger. It was busy as a concert was on at the castle but we felt we still had good service considering.

Quick coffee stop on a Sunday morning. Nice atmosphere, friendly staff and dog friendly! The coffee did not disappoint and it was a great place to pop into

Burgers are insane! Would come back regularly if I lived more local. The desserts are also super tasty. Will hopefully be back soon!

We struggled a bit in Ludlow to find a place to eat lunch on a busy Saturday, plenty of cafe for snack meals but also mostly full up. We stumbled across this place up an alley off the Main Street where the market is placed....

Visited tonight for a double birthday celebration. We were informed the restaurant was short staffed however wait times were fine, food was lovely with a wide selection of burger options (many veggie variations). Staff were really lovely too, will definitely come back.

A really nice place, great staff and hood food.

Called in for some food and drinks on Saturday evening. The staff were lovely and attentive. We both had burgers and shared some fries and they were all great. We also had a cocktail each. There were missing an ingredient so come back with alternative...

Lovely food, friendly staff. Will definitely be back again.

Great little place. Burgers very tasty, polite staff and tucked away in a little courtyard.

We've been here twice this week, once for coffee and today for lunch. The service was friendly and prompt, the Lavazza coffee must be the best in town. The food today was just the right amount and beautifully cooked and presented. We sat outside in...

A fantastic place,great service,great food and a lovely place to go to, Highly recommend this place....

Great place and food, unfortunately no real ale sold.

I've pretty much came here every Thursday and it always has been 100/10. It was very nice to see Laura, she is a really good waitress. The staff here are really nice. Will be back.

Didn't eat but service was great very polite staff and a really lovely atmosphere

Love this place. Staff super friendly and efficient. Cakes are devine and breakfast well recommended.

Fruendly service Food was quick Great breakfast Poached eggs and smoked salmon very tasty as were the other meals

Excellent. We were on holiday visiting my Mum and we have been twice in one week and very impressed. The salt and pepper squid with lemon mayo is delicious! They have a licence so means you can also enjoy a glass of wine too. Downstairs,...

Lovely coffee ,tucked away from the main square

THE CAKE AND COFFEE WAS FINE, BUT VERY UNDERSTAFFED.

Avoid at all cost very poor quality food and the rack of ribs was unbelievably poor and horribly expensive - utterly shocking

Dropped in for breakfast early on Saturday morning. Service was quick and friendly. Pot of Tea was great (often you can't get it strong enough in a cafe because they use cheap tea bags). Coffee was apparently really nice too. We both had the big...

This looked a promising spot for a quick lunch and we were welcomed cheerfully and quickly seated. Unfortunately, the food did not live up to our expectations. The cheese in our sandwiches, although plentiful, was devoid of any flavour, while the chutney and the dressing...

Honestly the food here is amazing! The atmosphere is lovely and the staff are really friendly. It’s a lovely little restaurant and we sat upstairs which is comfortable and cosy. Such good value for money and worth every single penny. We went for the chicken...

Awesome place, good food, drinks, atmosphere very clean, dogs allowed downstairs. Will visit again next time were in the area.

Visited whilst staying in Ludlow and was not disappointed. Had great Calamari and baked potato tuna melt which were delicious. Bonus was that they had San Miguel and draught beer on tap! Worth a visit.

Lovely building. Very clean & picturesque interior. Good selection of drinks & food. Had a coffee with my friend. Fast friendly service, coffee was very nice, strong taste just as I like it. A big thanks to the staff there too, when I left I'd forgotten to pick up my shopping, when I went back half hour later, the staff members had kindly kept it safe for me & returned it. Thank you all. Highly recommended, will definitely be back

After wandering around Ludlow trying to find somewhere to eat (seems to be impossible as they are either full, most with no booking possible, or the kitchen is closed) we managed to get the last table at The Old Bakehouse but after waiting 25 minutes...

Had to wait 40 minutes for food to arrive. Food was lovely. It is expensive but we enjoyed it. Just the wait too long. Toilets needed cleaning and only one had toilet roll. Could be checked more often? Very polite, happy waitresses.

Very welcoming staff who gave the pup a lot of fuss and a couple of treats. Good selection of ciders and knowledgeable on products. Food was delicious, good portions. And a great selection of sweet treats for dessert. The Mrs also enjoyed Country music in...

We had a lovely day out in Ludlow and stopped for lunch at the Bakehouse. Waitress was really friendly and efficient, despite being on her own that day. Food was very nice and fresh and the overall ambience of the place is relaxed. Very good...

Service was quick and systematic. Atmosphere was buzzing! We had the large sharing starter which was delicious, could have eaten it again. Followed by burgers which were good. My only suggestion is the burgers are quite meat heavy. I would have been happy with half...

Good food, staff friendly, would recommend.

Visited on aMonday night. Was still quite busy downstairs. Had a few beers, some nice chicken in a good atmosphere. Service was excellent. Dogs allowed in the bar restaurant so good there as well. We’ll done

Visited over a month ago now, but was a fab time. Food was fantastic, me and my friends ordered far too much but was all amazing, we had everything from burgers to loaded fries and bbq wings. The service was brill, we were served by...

Only popped in for a coffee an cake. Service was good, good atmosphere. Clean toilets and baby changing area.

What a great service and warm welcome from Kirsty. Excellent food and great price. Would come again.

Visited on a Saturday and ordered 2 burgers (Spicy Southern & Minted Lamb). The portions were generous and flavours were great! Just one thing though, the burgers were a little too soggy for my liking - a few bites in, and a mixture of the sauces were dripping onto the plate and soaking through the buns.

Excellent communication from booking through to us having to contact them due to a request which they happily accommodated,quiet when we went ,was a January just after xmas,didnt spooil our enjoyment of the food and drink peroni on draft then tasty burgers what isnt there...

Amazing burger place. The food is super tasty. Excellent portions sizes, great value for money. Service was outstanding. Stacey was super helpful and really kind to our very big German Shepherd. Most people avoid him but the staff here were very accommodating. This place helped...

Great atmosphere and staff very friendly, had a great meal

Nice little place to grab a nice cold beer with very nice food. Well worth a trip to this place. Small place out the way. We will be coming back

Tasty food, good service, nice setting, reasonable prices. A great range of interesting burgers with some other dishes available.

Lovely food lovely staff and dog friendly...a welcoming and warm haven with wide menu ...perhaps more veggie/vegan alternatives.

Delicious breakfast 😋 Great staff friendly and excellent service Would highly recommend and will definitely return

Had yet another great take away tonight. The food was beautiful and boiling hot. Can’t recommend enough, we love sitting in and now had a fair few take aways and they are equally as good.

Served with a smile, very attentive and excellent food and great value

Good food. Great service. Thank you Darcey, just what we wanted in terms of service. We really enjoyed ourselves

Really helpful staff. Pleasant place to have a drink or some food. Particularly helpful with GF options

Seriously good burgers! Lovely staff. Great setting. And top burgers!

Really fantastic burgers, friendly staff and an all round great experience! I would really recommend the Old Bakehouse! I had the BBQ burger and my wife had the Tex Mex. We also shared some wings and jalapeños as a starter. Everything was lovely. If I...

We had a very pleasant meal and family celebration. We were well looked after and made to feel welcome.

Wasn't impresses last year but returned and they have turned this place around. Had two takeaways and also eat in. Great food and well presented. Friendly staff. Would say they need to have menus people can take. We were staying in a local cottage and...

My friend and I had stopped by for lunch and were certainly not disappointed! We'd ordered the veggie feast and meat feast pizzas with mozzarella sticks and brie bites. All the dishes were superb - cheese was perfect, flavours spot on and service was very...

A group of 11 of us visited the Old Bakehouse for a pre-booked Friday evening meal and we were delighted! The service was welcoming and very friendly and the standard of our burgers was top drawer. What was most impressive was the kitchen's ability to...

Myself, partner and 2 kids (3&4) had lunch here today after visiting the castle. The 2 ladies working were lovely & friendly. And made us feel very welcome. The food was excellent, especially the pizza and chicken. Would definitely recommend, and would happily return if...

Stopped for lunch whilst travelling through Ludlow as reviews looked really good. Dog friendly, really nice atmosphere, friendly service and a brilliant menu. Would highly recommend if you’re passing through!