Based on 263 opinions finded in 1 websites
Based on 263 opinions finded in 1 websites
Nº 173 in 423 in Sedgemoor
Opinions
A quick stop on our way home. A nice pint sat outside in the main square. The bar area was very clean
mark C . 2024-09-16
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Really enjoy this place now. A proper pub, great atmosphere and Sea Fury Ale on tap, brilliant.
Daz Hogarth . 2024-08-22
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Lovely location made you feel very welcome there
mark weston . 2024-06-09
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Now a sports and games pub getting very popular. Hotel due to reopen soon
janet gwinn . 2024-05-02
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Re-open with new owners and back to being a really good, friendly and welcoming pub. Even better now that the summer nights are coming - we can sit out in the sunshine with a beer again!
Sebastian Lloyd . 2024-04-25
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Nice space, food good and reasonable prices. Staff lovely. Nice to see mixtures of older and younger people
Sandra Powell . 2024-04-09
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Don’t bother trying to book, it’s more or less closed down now. Read the latest reviews on Trip Advisor. 👎🏽
Mark Sage . 2024-02-05
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Nightmare when trying to book a room and trying to enter the property. I wanted to ask a question prior to booking online. All phone numbers are answer machine only. They offer a call back but this is rubbish because no one calls you back. I had an early start at Bristol airport so I gambled and booked one night. Upon arrival, the place was dark and looked very shut up for the winter. No one there to meet you. Tried to use the keycode given to me in an automated email, but it didn't work. Tried upward of ten times. Repeatedly called the phone number on the door but was repeatedly directed to answer machines. So stuck outside in the cold and dark. Eventually someone replied on my phone. Attempted again to use the door entry code but it failed to work. However after a few more goes the door suddenly opened. Voila! Later I met another couple stuck outside trying to get in. It was only the fact I was going out that I was able to let them in. The hotel is however right in the village square. The Butcombe Brewery Lamb Inn in the same square is the place to go for a beer and food.
Stephen Biggs . 2024-01-20
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Superb, quiet and comfortable. Looking forward to a meal, but restaurant closed.
N A Swain (ELEV8) . 2023-10-28
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Never again. Arrived in "reception" to find no staff on the premises and no obvious sign of a key to my room, or even anything to suggest which room I would be staying in. I use the term "reception" lightly because reception was in fact behind a locked door, so I was really just stood in the entrance hall. I waited around for a while until another guest came downstairs and realised that myself and another guest who arrived shortly before me were without keys. Technically the other guest arrived after me, but when I got to the front door it was locked, as was the other front door, and all the lights were off, and it was chucking it down outside so I went back to my car and waited for someone else to gain entry. Turns out there's a code to get in, but I didn't have that because my place of work booked the room for me. Anyway, the guest who already had his room key kindly went back upstairs and got us the info sheet from his room and I called the duty manager on the number provided. I explained to her that we arrived to find everything locked and no keys to speak of, "well that's not very helpful" was her short but accurate response. Anyway, she did say she was 5 minutes away and, to be fair, she arrived promptly. She unlocked the door to reception and said she'd check what was going on with the system. Well, I can tell you what was going on with the system as far as I was concerned; my key was left in an envelope with my name on it on the table inside the front door (I know this because the helpful guest knew my name from said envelope) but it wasn't there when I arrived. It turns out, someone else had helped themselves to my key and set up in my room. Their loss in a way, because to keep things simple we switched rooms and I got an upgrade, although all that really meant was I got to go up an extra flight of stairs, but apart from that the TV didn't work and the curtain was only half on the rail, so it didn't feel all that special. Whilst downstairs I learned that the bar/restaurant no longer open unless there are weddings or events and that breakfast is not served in the restaurant. When I got to my room, I found breakfast on the dressing table in the form of 2 pots of instant oats and a small jar of jam. Whoopy doo for that! I've stayed at this hotel multiple times over the last 8 years or so and until now always enjoyed the hospitality and especially the food. I would have recommended it to anyone. That's all gone now, and I couldn't recommend it any less. I give it 1 star overall because there was a room for me, and the room did have a bed, so it can't really be zero, but it's not far off. The room gets 2 stars, 1 for the bed, 1 for the bathroom which has a decent walk in shower. Service gets another 1 star because if it wasn't for the missing key there would have been no service at all, and location gets 2 stars because it's not too far from where I need to be, but it isn't worth the journey. Ironically, while I was in my car waiting for someone else to turn up and show me the place was indeed open, I read a few reviews and I genuinely thought I'd either looked at the wrong place on google or the people leaving the reviews were talking about somewhere else. Shame, because it used to be a great place.
Carl Frid . 2023-10-18
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Loved it. Perfect location. Lovely comfortable room. Tea and coffee with fridge and coffee maker. Lovely vegan and vegetarian breakfast. Bar is very nice with nice decor. The shower was lovely and hot. My room was in a perfect spot to watch over the square. The were also kind enough to let me put my bike just inside the building overnight but there are bike spaces just outside on the square. Lovely helpful staff.
Sarah my vids . 2023-08-02
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nella piazzetta del villaggio di Axbridge. atmosfera tutta inglese in un pub/locanda accogliente. camere piccole ma sufficienti. niente A/C come nella migliore tradizione.. inglese. ottima colazione. ottimo per raggiungere aeroporto Bristol.(15')
Duccio Gennaro . 2023-07-13
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Picturesque small hotel in a quaint village. Friendly atmosphere
vanessa DI MARCO . 2023-07-04
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Lovely hotel lovely staff and lovely breakfast They only do boards of food/ platter but it was nice
Nick Imeson . 2023-06-22
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Service and staff are great. Rooms a bit tired. Nice sleepy little village.
Sheila Haggerty . 2023-06-14
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The 2 night stay for my 60th birthday has been amazing. Alex is a wonderful host and manager. The food is 11/10 breakfast was amazing The best myself and other half have ever had. Also the meal in the evening was wonderful from fish & chips to prawn and veg curry with home made nan. Absolutely amazing. Please give this place a go they deserve your custom.
Trevor Hardman . 2023-05-06
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We live locally to The Oakhouse and would love to pop over regularly for a drink, especially in the summer months. However, my husband doesn't drink alcohol and no alternative beers, lagers or ciders are provided. The barmaid also makes it clear that we are welcome to take our business elsewhere too. Which we did.
JoDi B . 2023-04-07
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Went here for a wedding, not only was it a beautiful venue, but the staff were so incredibly accommodating and ensuring everyone (and I mean everyone) we're looked after! Would love to come back here again just for the staff alone!
Sasha Cobban . 2023-02-21
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Lovely hotel. The room is on of those thoughtful places, where comfort is prioritized. Big space, warm duvet, bathtub with shower, and lights controlled by the bed as well as the door.
Jo Sparkes . 2023-01-28
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We came to relax and we did,lovely friendly staff and the room was gorgeous the bath in the room was a first but it was very luxurious. We would go back again.
Monique Farlow . 2023-01-22
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Staff lovely, comfortable, clean room with homely feel and good price. We were able to arrive late with a key code nothing to much trouble and a great breakfast in the morning. What more could you ask for.
Helen Cole . 2023-01-16
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Breakfast was the best part. So, next time, I'd skip staying here and just grab some breakfast, which was lovely to be fair.
Tiina Lilja . 2023-01-04
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My sister had a wedding here.. Food was lush.. Everyone said what a relaxed experience it was
dave edgington . 2022-12-30
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Visited for a wedding. Beautiful little pub, staff were all amazing and the rooms super comfy.
Vicki Bloomfield . 2022-12-26
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Had a really comfortable stay here for work. Dinner was very nice and reasonably priced, my room had everything I needed, service was polite and friendly and breakfast option to have on site or take away. Very nice setting in the middle of the town. Parking, if available in the market square but 2 alternatives in short walking distances.
Adam Leadbetter . 2022-11-16
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Had a delicious family meal at The Oakhouse in Axbridge. The Sunday Roast chicken and beef and the vegetarian Wellington were lovely and clean plates all around. It was good that there were also menu choices other than Sunday Roasts available. We also all had desserts, which were again delicious. The staff were friendly and helpful throughout. We'd definitely go again.
Claire C . 2022-11-07
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Great place to stay, staff are lovely full English kept me going all day and even better for being local produce. Deducted 1 star as bed to hard for us and no parking on site. There is parking close to the hotel but it's a little like playing tetrus waiting for a spot. All in all I would recommend staying in fact we will so so again next time we are visiting.
Peter McGrath . 2022-11-06
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Nice staff. Rooms rather tired.
Simon Penniston . 2022-11-04
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Simply the best Sunday lunch in Somerset! We were out for a family day out to cheddar gorge and stopped off at The Oakhouse Hotel on our way home. The Sunday lunch was absolutely delicious. Next time we're in the area we'll definitely be returning.
Natasha Coombes . 2022-11-01
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Came for afternoon tea. Although initially a bit rough around the edges, the food was absolutely delicious and blew us all away!
Julia McKelvey . 2022-10-15
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We stayed for 1 night. Very friendly and polite staff. We had to change rooms as there was an issue with the original one, this was arranged after some confusion but the extra bed had not been made up, staff stated there was no one available to do this so I had to go back to the old room and get the bedding and do this myself. The evening meal was not good at all, I had a cheese burger which was advertised as a fresh steak burger, this it was not! Tasted like a cheap frozen pattie which was very under cooked. Shame as the hotel has potential.
Matt Varley . 2022-10-09
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Lekkere Pizza, maar wel superhot
Jeroen Wieland . 2022-09-14
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Nice for a drink Sat outside in the square
John Gibbs . 2022-09-05
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Beyond helpful staff ,nothing too much trouble. Great breakfast menu .Beds bigga than my head well recommended
seafishing fool . 2022-09-01
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Incredible food definitely recommend!
Jay . 2022-07-30
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Lovely pub in the middle of Axbridge, very friendly and helpful staff. The room was fairly decent and well equipped. Two things 1. The bathroom radiator was stuck on Hot - so no chance of turning it down even with a nice warm summers day - made the bathroom too cosy. We were offered a different room but by then we we all settled in and didn’t want to change rooms. 2. Zero options on the menu for vegan eating - it appears to be common down in the Somerset area. Breakfast, whilst served by friendly staff, was not great and certainly not worth the 10.95 per person. Definite need to expand the menu to cater for dietary requirements
Adam Proctor . 2022-07-23
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We were in Axbridge and asked a local where we could get a coffee, and was recommended to the Oakhouse, there was about 10 empty tables outside but when we asked for a coffee they told us they were full and couldn’t serve us 🙄. I thought that was not only strange but very rude, yes we were not staying there but willing to pay hotel prices for a drink. It was our first time in Axbridge, lovely place but would not want to revisit if that’s the welcome you get.
Andy Walton . 2022-07-17
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My ham egg and were very disappointing. The ham was not decent hand carved, it was wafer thin like in a plastic tray in supermarket.
Jackie Burbridge . 2022-07-04
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This hotel is small but cozy and the who was during we check in and check out very kind and helpful. Weekend time is very difficult to find a taxi but she understand us and super helpful. Thank you very much for your kindness!
Nima Och . 2022-06-27
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Very nice, spacious rooms, good bfast at a fairly decent rate (considering we booked rather late in the jubilee wkend.
Russell Stokes . 2022-06-13
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We were stranded at Bristol airport and some nice volunteers rang this hotel to see if they had spare room.luckily they had a room available at 12:00 .we got a taxi there and the staff there were really helpful.As we were leaving the hotel at 05:00 in the morning and they provided us with a packed breakfast.The evening meal was really tasty and the bed was really comfortable.I would like to recommend this hotel to anyone in the area.
Duncan Mills . 2022-06-12
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The roof it's full of rats. You hear them running. It's disgusting. Smell bad
Vali Tudor . 2022-06-08
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Really good location to visit the zone (Cheddar). The service and the food (restaurant) was very nice and the rooms amazing (clean and with all kind of services).
Blanca Rivas . 2022-06-04
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The first thing you notice is the smell! The stair carpet and landing up to the room are stained and smelly - The room itself was dusty and full of stains - even the throw that they put on the bottom of the bed had stains on it ... The carpets are all frayed, which is a risk in itself. The dust on the picture frame had been there for years it was so thick. We stayed in room No. 2. The bar/restaurant had uncomfortable wicker chairs, which you would expect in a conservatory, not a restaurant. To top it off it was deserted! Whereas the other pub in the village was heaving, which says it all. The bed was comfortable and the breakfast was good, that's about as good as it was though. We would never stay here again.
Amanda Grant . 2022-05-30
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Staff friendly and accommodating. Breakfast good. Roast on a Sunday was great. Comfy bed. Will come back if ever in the area again
lucien smith . 2022-05-01
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Good food welcoming helpful staff.
Simon Warren . 2022-04-24
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Beautiful place to stay with lovely outside eating / drinking area in the square. Food was ok did not match the photos on the website but good all the same. Room was lovely, clean and a really good shower. Staff were friendly and helpful. Had a lovely Easter weekend.
Susan Barker . 2022-04-18
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Great Sunday lunch, very accommodating.
Andrew Leggatt . 2022-04-18
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Very quirky hotel, beautiful old fire place, spacious rooms. Lovely helpful staff, good food with seating inside and outside. Free car park 2 mins walk with 1 hour parking outside hotel. Good location for visiting Wooky Hole Caves, Wells, Cheddar and Clarks Shopping centre. Would definately stay again.
Elizabeth Holmes . 2022-04-12
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The room bed was comfy, the room was lovely breakfast was amazing and evening meal also very Accommodating for people with food intolerances. Staff are friendly and wonderful as is the shops and Square in the town.
Tracey Derrick . 2022-03-17
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We had a wonderful stay at the Oakhouse – the staff were delightful, food was amazing, the room was beautiful and location was perfect. We'll definitely be back!
Gemma J . 2022-01-07
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Quaint townhouse, room no.2 had lovely view of the square. Well appointed rooms with fridge, coffee machine and luxury toiletries. Staff were excellent during dinner service, offering us marshmallows to toast on the cosy open fire. Breakfast was also delicious. Absolutely recommended!
Sam Stapleford . 2021-12-31
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Lovely room, comfy bed, fantastic breakfast and friendly staff
Zoe Newman . 2021-12-30
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Pizza was nice, prepared on site and very generous, unfortunately other meals were not so good, the chips, ham and pate were bought in food from catering suppliers and not of very high quality. Friendly and quick service though!
Ant Moodie . 2021-11-23
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Really nice atmosphere, good local ales and delicious food at a reasonable price. I would highly recommend a visit.
Darren Cooper . 2021-11-23
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Very friendly and helpful staff.
Eileen Parnell . 2021-11-08
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We came for dinner last minute and the manager fitted us in last minute. Her customer service was so good we booked back in for the next night. The food is great with big portions!
Giles Shorthouse . 2021-10-26
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Restaurant was fantastic, great quality food and attentive service. Very friendly welcome and easy parking outside.
G S . 2021-10-21
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Lovely chatty staff..good food can take dogs in too
Veronica Nicholls . 2021-10-03
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Very friendly staff couldnt do enough for you breakfast was very good
Deb Biswell . 2021-09-05
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Good food..on trend furnishing.friendly staff
Veronica Nicholls . 2021-08-29
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Beautiful place, they went above and beyond to fit us in, we had nowhere to stay but managed to book there last room! Lovely people, would highly recommend and would definitely stay again.
Tara Page . 2021-08-24
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Wonderful. I can highly recommend you stay here. Such a great and friendly place.
James Broadley . 2021-08-22
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Lovely old inn on the mediaeval square of Axebridge village.
Kyle Hannan . 2021-07-26
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Fabulous hotel, great rooms and excellent service.
pete tranter . 2021-07-17
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Lovely hotel in the perfect location on the square. The staff were all extremely friendly and we felt most very welcomed. Great food and great atmosphere!
LeggoBeast7 . 2021-05-31
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The Oakhouse is in a great location for the village, its clean and the staff were friendly. However, the food is average and the rooms were overpriced for what you can get elsewhere in the area. The breakfast is eaten in bed, no option to sit at a table or fresh coffee/tea which is a shame.
Tom Lang . 2021-05-24
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Wonderful place to stay and eat.
Tracey Stevens . 2021-04-25
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Very nice food and reasonable prices
Martin Snowball . 2021-04-19
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Great food! Great service! The beautiful weather helped with sitting outside. First Sunday roast of the year! Highly recommended *****
Debe . 2021-04-18
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It was a bit expensive for what it was. Rooms tired, bathroom old, but friendly staff and good location.
David Fitter . 2020-10-29
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Had an excellent 5 night stay! Friendly staff, comfortable room, delicious food and great beer! Couldn't ask for more. Can't wait to stay again
Toby Bell . 2020-10-18
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It was nice, nothing out of the ordinary, so we thought a bit expensive for what we had!.
Tracey Lilly . 2020-10-05
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Best fish and chips take out. Fish succulent so tasty. Thank you
veronica Taplin . 2020-09-25
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Axbridge was lovely, sunny and full of history. So sitting in the sunny square was very nice. However, enquired on arrival regarding soup of the day and was advised tomato. Mushroom was delivered! My daughter at 8 hasn't evolved to mushroom soup and we needed to return it. We shared the other meals between us which included a sparse nivoise which featured very cold and withered new potatoes. Ultimately expensive and underwhelming.
Karl Anthony . 2020-09-21
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Fantastic service and food was excellent definately recommended
Jeff Sivertsen . 2020-08-18
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Good food and lovely staff, thanks for a great day!
J White . 2020-07-12
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Lovely staff and nice food. Pizza was lovely, however the Curry wasn't really a Curry more like a chicken, vegetable and tomato risotto.
Debbie Binns . 2020-07-08
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Nice place. Very friendly staff, good coffee and afternoon tea.
FRANK ESSANDOH . 2020-03-20
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Just popped in for coffee, but really impressed with decor and atmosphere. Very welcoming and quick service.
Julie Searle . 2020-03-07
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Wonder place and wonderful people!
Jessica Richards . 2020-02-12
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They serve good range of food and drinks, at a reasonable price. Staff always pleasant, and ready to chat.
Simon Combes . 2019-12-11
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Great food, generous portions and friendly staff... Will definitely be back to try the beer!
Gareth Cosker . 2019-12-03
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Great venue, staff, Very friendly and helpful. Food is very nice too.
Andrew Beech . 2019-11-27
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Amazing comfy room amazing food
Jackie Payter . 2019-11-09
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Great Sunday lunch... would definitely recommend the Sunday Special! Will be back again soon!
Francesca Fagnani . 2019-11-03
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Stopping overnight on the way to the airport, very friendly, great room and food.
Melanie Knight . 2019-11-02
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Terrible. Ordered tapas for a starter, and waited ages for the mains which never arrived. Owner was somewhat off hand and the apology was completely insincere.
Karl Mitchell . 2019-10-05
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Great food and local beers. Top service too.
Paul Wilson . 2019-09-04
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Great food, Service and an amazing country interior.
jamie hoare . 2019-08-26
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Coped admirably with our impromptu visit of 10 people. Beautifully presented good food and friendly service.
Rhodri Evans . 2019-08-18
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Didn’t stay - took grandchildren to eat there. Meant to be all day food but couldn’t serve kids food until 6 pm as must have been some problems which we accepted Ordered sausage mash and gravy for our 6 year old granddaughter - they bought sausage and mash and advised they had run out of gravy. Advised we were very disappointed and that they should have told us before they served the meal as she may have changed her mind Didn’t really seem bothered and no effort to make good Won’t take kids there again - very poor service!!!
A Google User . 2019-07-29
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We had a restaurant meal. I would say overpriced for what We had and dressed up. Lovely staff nice restaurant totally wrong music sorry wouldn't pay that again no offense
The Diamond Light School of Healing Debbie Thorne . 2019-07-22
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Staff were extremely friendly and helpful unfortunately the room itself was tired and and quite dirty. The carpets in the stairwell up to the room had grease marks and the light in the bedroom when switched on fused the remainder of the electrics in the suite. Once again the staff were extremely helpful in resolving the problem with the electrics so no complaints there. Additionally the website is not working properly and we were unaware until we paid for our booking that there was an additional charge for the dog to stay in the hotel. Although the overall experience of the stay was reasonable because of the staff and the excellent food produced by the kitchens some work on the decoration and cleanliness of the hotel would not go amiss.
Egg Round . 2019-07-22
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Lovely location but rooms were not as expected, bathroom was dirty and room was very dusty. Also room overlooked another bedroom! 👎
Julie Courtney . 2019-06-27
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Unfortunately, lacks atmosphere Clean but seems like everything needs a good polish Female staff grumpy and actually rude today Slow service Won’t visit again not what it appears to be
Thomas John . 2019-06-06
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Lovely old pub in centre of Axbridge. Nice coffee and very pleasant staff. Will try food there soon.
peter mace . 2019-05-17
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Could be good. Needs a little mord attention to customers.
Ian Grimwood . 2019-05-06
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Lovely ambience and friendly and helpful staff, starter was wonderful mains were good, desserts were ok but a let down, overall very over priced menu, not sure if we would go again mainly because of the prices.
Natalie Barford . 2019-02-16
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Stayed for one night in January..very comfy room..nice professional staff clean and comfortable.. Evening meal was SUPERB!! young chef Jacob..doing an excellent job... made the stay really good.. nice breakfast.. a real pleasure to stay.
Richard Berryman . 2019-01-07
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525 Opinions
Great wedding, yesterday 16-10-24. Food good well laid out very well looked after by Emma . Good organiser . Will visit again. Entertainer down stairs very accommodating.