The Newbridge Restaurant in Coleraine

Disappointed by far.service horrendous. Two young girls.that would rather stand and talk. Three times my hubby had to leave his food to ask for help No offer of a brink on sitting down had to ask for a menu..Monday night 2 staff and 12 people in the restaurant

Great deal for 2 courses for price of your main. Food was delicious. Recommend the pork belly starter :)

Well worth the price will call again 👌

Lovely food, friendly staff. Would definitely be back 😍

2nd time here and the staff are lovely. The food is gorgeous. The starter of goats cheese bruschetta with garlic mushrooms and glaze is something else 12 outta 10 😋. The service is quick considering it was Saturday night and busy which was a pleasant surprise. We loved everything and hope to get back soon. Oh and the order 2 and pay for one course is back on. ⭐️⭐️⭐️⭐️

2nd time here and the staff are lovely. The food is gorgeous. The starter of goats cheese bruschetta with garlic mushrooms and glaze is something else 12 outta 10 😋. The service is quick considering it was Saturday night and busy which was a pleasant surprise. We loved everything and hope to get back soon. Oh and the order 2 and pay for one course is back on. ⭐️⭐️⭐️⭐️

food was good service was slow but staff were pleasant coffee was nearly cold when I got it still would go back

food was good service was slow but staff were pleasant coffee was nearly cold when I got it still would go back

My starter moules mariner mussels where cold, waitress said I’ll take them and get them warmed, I said please don’t I no longer want them, she returned and stated they were taken of the bill without an apology of sorts, my guests roast beef dinner came out in a bowl compressed together covered in a load of tobacco onions an excessive amount, with a large piece of lemon buried in the meal. My other guest ordered breaded cod and it was very thin and seriously over cooked. There was only a few tables filled at this point so busy can’t be an excuse. We have visited here many times without complaint but on this occasion we were shocked to hear that it was the same chef. We were seriously disappointed on this occasion. The atmosphere was also low as in the past all tables were occupied, not sure what’s going on in the kitchen but there is

Decent enough food with good service.

Good food, pleasant atmosphere, good service. Would definitely recommend

Wed 24th July, I ordered roast beef and champ, very disappointing, Luke warm potatoes and roast beef very tough and chewy. W

Great food, good atmosphere,and reasonable price

Ceasar Salad with salted chill chicken was to die for

Food terrific as always. Staff were excellent. Perfect place.

Reasonably good food, not a lot of variety on the menu dish-wise, expensive for what it was. Service was fair, restaurant was quiet when we arrived but we were seated beside 2 other couples, not great given that we wanted/expected a quiet and relaxed dining experience. By the time we left the place was busy and noisy.

Really disappointing my sons chicken was pink, meal was replaced but it was still pink when it came back 🤮

Can't fault it. Been a few times but last visit was Father's day. Great service and friendly staff where nothing is an issue. Great with the kids who get a colouring pack. Something else is the kids portions are actually kids portions. As I said at the beginning, can't fault it. Recommend!

Visted 9th June. Group of x9. Seated in a nice long table just behind Entry Podium. Young waitress who took our order and was looking after our table was lovely. Pleasant & Professional. Young lady bringing food to the table however, needs spoken to regarding her attitude and approach to customers. Entire table felt the same way about it. Food overall was disappointing. Starters especially. Pork was basically all fat - no meat. Nachos greasy and saturated in sauce. Herb Crusted Cod very dry as was the Potatoes with it. All just poorly executed. Pics Attached. Great parking. Nice clean toilets. Lovely setting inside. Would we hurry back based on the food - unfortunately not.

Great food and fantastic staff visit regularly

I've been to the Newbridge a number of times and the food is always solid, particularly for the prices.

The food filled the hole, that's about it.

On visiting the new bridge on Sunday evening for a meal we were very disappointing. It’s the worst meal we have ever had. First off all they have same meal advertised at 9pound 99 we picked same meal and was charged 16 pound 95 .Big difference. It was the worst meal we have ever had . I ordered gravy with mine. When it came it was Swimmim in Gravy and Pepper Sauce. We got no side order . The meat was raw . We couldn’t cut it.. We will never be back . Feel sorry for the staff who gets the slack for uncooked food. The girl who served us was more than helpful and did her best to get us to pick something else. Should be the chief who cooked the food that comes out and explains to the customers why the food is raw. . We were told it was just a bad joint !!!!

Service was friendly and attentive. Most of the food, starters, mains and desserts were very good but our herb crusted cod was over cooked and dry. We didn’t say anything was everyone else at the table were enjoying their meals. Except for this the food was good value for money.

We arrived at the Newbridge to be warmly greeted and quickly seated. We were served a drink promptly, our waitress was lovely and our food arrived 18 minutes after ordering. Our food, which were generous portions (Chicken Flatbread and Chicken Maryland) was hot, beautifully presented, and very very tasty. Thank you for a great experience from beginning to end

Great restaurant. Food was good. Not expensive.

good food at reasonable price, with friendly and efficient service

All is good say about £50 for 2 main courses, 2 desserts and 1 starter. Too stuffed to have a starter I knew if I had a starter I wouldn't finish my sweet. Near where I live.

A table of 20 of us, service was good, waitress was great and had a bit of craic with us,meals not pre-ordered but all served fairly quick and together, food was good, ok it was midweek and quietish, but still good, worth trying if in the area.

Arrived as a walk-in, the waitress looked at us and I said that we didn’t have a reservation. The waitress never said a word, just fiddled with the computer and after some time lifted two menus and walked away. I assumed we were to follow. We sat down at the allotted table and waited, and waited. A different waitress eventually arrived and asked did we want to order? Well that’s what we were waiting for. After placing our food order, my wife asked if we could order drinks? The reply was “yes” like it was an effort. We were presented with a decanter of tap water and two grubby glasses. When the food eventually arrived, the sirloin steak was bland and tough, I was hungry so I ate it. My wife ordered the spiced crusted cod, which was dry, not hot and coated with what looked like chip seasoning. She sent it back after taking one bite. We were lucky, I suppose, that we weren’t charged for it. This restaurant is owned by the same people who own Tides in Portrush. We frequent Tides fairly regularly and have never been disappointed there. Will definitely not be back.

The food and staff were great. My only issue was that the wooden bench was quite uncomfortable, and the salt cellars were VERY fast flowing.

7 of us went last Sunday for a birthday meal x service was very slow x food wasn't nice and they left us the desert menu and never came back for order X had to ask for birthday cake on way out as they didn't bring it out x has went downhill very badly xx won't be in a hurry back

Lovely food and we got seen straight away. Only gave 4 for atmosphere as it was early and there weren’t many people in

The food was disgusting, I got a hair in my pasta . And the chicken was undercooked and pink , would not recommend this restaurant. I had to pay full price for a disgusting pasta !

Always have a great experience here. Food and service fabulous.

Lovely place to eat highly recommend

Great spot for a family dinner. Bit noisy in the corner we sat in and the service could have been a bit more sharp (took a while to be greeted and our drinks order got mixed up) but the food was lovely, good portions and good value for money. Would recommend.

Really nice restaurant, food was great and staff where very polite and helpful.

Mushroom starter was dried up the main ok nothing spectacular

Brilliant staff, very attentive and excellent food.

Food was very good apart from the soup which was served cold. Removed from bill after complaint.

Was here for lunch on Fri 17th Nov. Floor staff were very friendly and helpful. All the food was presented well and tasted great. Our son had a child's penne pasta dish which was a very generous portion. Kids menu card was full of puzzles and pictures to colour which kept him busy and more importantly quiet ☺️ Will visit again soon, highly recommend to anyone.

Nearly died off when I ordered an, yes an £18 burger with one of my friends to find out that it did not come with a side- yes this was extra, also the burger had no bacon, bbq sauce and was miniscule about 3-4mm thick and hardly any cheese. My credit card felt violated when I had to pay and no one asked us how our meal was- I wonder why!! Wont be back

Reasonably priced food. Friendly staff.

Wife had salt n chilli prawns n honey chilli chicken. I had BBQ ribs n prawn pasta thingy. All very tasty stuff. Cheers!!

A very clean and modern restaurant with a very friendly set of staff. The food is exceptional in terms of quality and for value.

We had booked a retirement buffet in Newbridge Restaurant.....food was first class as was the staff. Highly recommended Restaurant.

Visited as a family of four adults and two babies. Beautiful food and catered for gluten free as well which was great. Atmosphere was friendly and relaxed. pram friendly and changing facilities. Staff were attentive. Would definitely visit again

Where do I start ... felt for the waitresses. I got bbq ribs they were as tough as old boots had to send them back .. then mains ordered a pizza which came out which I thought was nice to start with till I cut into middle bit an the dough was dough literally an juices running out of it .. I didn't want any more or anything from them ... offering a alcohol or soft drink in place of a 18 quid meal disgraceful .. my daughter ordered salt an chilli prawns to her dismay got them which was 3 prawns an a chicken strip .. glad to say not be back an wish I hadn't booked it for my Granddaughters birthday meal . I left . Never again 😒 truly disgusted.

Very slow service, food came out at different times and some of the orders were forgotten about. We had to ask for forgotten sides a number of times. The children’s chicken was pink! The one star is for the ice cream, it was good. Very disappointed as we had come as a large gathering. Don’t normally write negative reviews but felt strongly about this experience. Won’t be back.

Love the Newbridge, always a pleasure to go there. The staff are warm and friendly nothing is too much trouble. The food is excellent service is brilliant.

I like that they have a full allergens menu, although the dish I wanted wasn't included on the allergens list. However, I asked was it dairy free and they were happy to check it out for me. The dish was nice, but just too much sauce for my liking. I went back a few months later and same scenario all round. They have colouring in for kids etc. Pork belly to start is nice, but looks a bit plain the way it's presented. Had chicken and plum stirfry for main.

Called in here for lunch as a walk-in. Had a Chicken Maryland which was great. Staff were very good and answered any questions we had. Good value for money as you can order a main meal only and aren't tied to 2 or 3 course for a deal. Will be back again👍

Lovely meal ADDENDUM I have to say, when I'm up in Coleraine, I always bring my daughter here, and I'm yet to have a nap meal there. Lovely food and very reasonable prices.

Mark ordered a beetroot salad see photos Not salad greenery misleading on the menu Poppy got sprayed on the arm with the waitress cleaning the table beside us with disinfectant and her mobile ……..her drink was there too but who knows where that spray went. I got cod with chorizo crust and the cod was so chewy ……..dry over cooked it didn’t flake it had to be cut. Wasn’t a chorizo crust more a bread crumb Complained and they agreed to replace with a dessert but it really doesn’t cut it.(they were kids maybe first job etc had no real adult management supervision) I was asked a number of times what dessert I wanted but I had to keep saying that I didn’t know didn’t want to rush my family they where still on mains and I hadn’t seen a Menu! 🤷‍♀️ My husband had to ask 2x for the bottle of wine we ordered for our mains ….they had totally forgotten. The waitress came to the table to collect our plates and asked my husband to pass her the ketchup pot chip pot etc …..totally unprofessional We where seated upstairs and it is very cramped and again the young kids behind the bar are throwing the empties in the bin At ridiculous force the noise makes you jump my young daughter jumped many a time but weather it’s stupid or not I also jumped a couple of times. The overwhelming feeling I get from this restaurant is that it is being run by kids there is no adult support. Kids who don’t know how to deal with complaints and no support for them. The chef needs some training in fishery cooking and if you call a starter or meal a salad give salad!! No fault falls with the kids but the owners and managers need to take stock. Very poor for this restaurant group, we visit their other restaurants regularly. There is no atmosphere the kids do not interact with the customers cause there is no role model showing them how to. Churros were spot on for dessert my two daughters loved them. I allowed the manager on shift at the till to read all of these concerns and she discounted our wine which we where grateful for …………as she is limited to what she can do but actually our desire tonight was to go out enjoy a meal (like we have previously done at this restaurant) with our kids and make memories……………..this didn’t happen tonight not sure we will be back. We still paid £94 we would happily pay £120 for the memories/experience we actually never complain just too many issues tonight. If we want fast food we go for fast food but when we go to a restaurant we want restaurant quality and service.

First time at The Newbridge Restaurant and it was a packed house. Great food, not cold or undercooked but done right. Staff were spot on, attentive but not overbearing and the atmosphere was brill, full house everyone in a positive vib. I WILL BE BACK....

The food was fantastic as always, with great tasting and a great portion size. Staff and atmosphere both top notch same as everytime we've been the nachos are a personal favourite for me and wife

The food and service was very good. Looking forward to returning soon.

Great specials, food was fantastic, service was excellent.

Always nice to eat at the Newbridge, coming here for years. somewhat disappointed with what was a new starter for me as croutons and goats cheese. the croutons were rock hard and i dare the chef to eat a sample of this starter. i know croutons are made of crispy bread but this is an extreme and i believe this starter needs attention before someone breaks a tooth.otherwise the meal was average. not too busy. needs more vegetarian options. very noisy, possibly the time of year.

Had a lovely meal here with the family. Let down slightly by the fact my daughter has a milk allergy and although they had an allergen matrix for the menu, they dont have it for the kids menu. I chose the ribs to start, chorizo crusted cod and churros for dessert. The cod was slightly dry which was slightly dissapointing. The ribs and churros was delicious. The service was good but felt slightly rushed but all in all a nice meal was had.

Called in for lunch… even tho we arrived just at 2-30 we were served with a smile.. worth noting @newbridge that Google search of your restaurant has not been amended to reflect closing 2-30 until 5pm … there were other people arrived after us that were turned away… probably looked at Google too!!!!

Usually not a bad restaurant to have dinner in; however, my in laws and daughter recently visited and had a poor experience. Having waited over 45 min for service and having needed to force the attention of the serving staff, the food took 25 min to arrive. When arrived the food was both cold and undercooked. How any chef worth their experience can over cook something as simple as BBQ ribs is incomprehensible but the chef working on 20JUL2023 in the evening managed this. My mother in law couldnt even finish her meal it was so disgusting; my young daughter wouldnt eat her sausages as they were mushy. Management need to re-evaluate the chef(s) working that evening. My family unfortunately wont be back at the restaurant.

Place was buzzing, waitresses very attentive, food was beautiful didn't have a long wait very impressed

Had lunch after graduation. Food staff and atmosphere were great.

Very tasty, well cooked steaks. Surroundings were comfortable with a good atmosphere.

Booked table for 7pm. Was left standing until 7:20pm before being seated. Service was slow and awkward. Staff were inexperienced and somewhat rude. Not a pleasant experience but would consider a takeaway in the future as the food was very nice. June 2023.

Really enjoyed our meal. Stopped for dinner whilst passing. Both had short rib braised beef which couldn't be faulted. Service excellent, staff pleasant. Will visit again. Thank you

Great food, great menu, great staff, great location, great experience - highly recommended for lunch and dinner (we've done both). Lots of parking spaces and very clean restaurant.

Food was okay. I asked for tomato instead of BBQ sauce on my pizza, but wasn’t given it. I also had the sticky toffee pudding (both the meals I had looked amazing), but it was hard and a bit chewy. It has a nice atmosphere, and is clean, but wouldn’t want to come here again. The staff were friendly and attentive, but the food wasn’t great.

Not as good value as it used to be but decent food, wide menu. It’s very popular.

Great place to eat very reasonable prices the food was beautiful

Fast service, reasonable price and great selection of food and drink. Only criticism is waiting staff are a little quick to take your order and the experience can feel a little rushed

Great place for an informal, relaxed meal... fab location ...Great Staff. Book well in advance ..especially Sumjer weekends...

The food was filling and affordable. A1 Service. Don't pass it by😋

Rotten food not even cooked properly stay away vegetables were hard for kids don't go there manager cheeky and staff were inexperienced please stay away go to mc Donald's

Very pleasant dining experience

Starters was gd, choice of starter or dessert along with main for same price, ordered rump steak 🥩, medium definitely rare and was like chewing toffee, staff grumpy looking not even a hello. Long time before be back.

Have visited many times and always great service and food at great price . Nice atmosphere and some great offers

Both mains either frozen or cooked far too long. My dish was really dry with little flavour and my partners was so tough her hands got sore cutting it. Food was awful but we didn't complain because we had to be somewhere. The 2 stars was because the cocktail was nice

Great staff great prices and food excellent good parking don't always need to book very accommodating

Food was top class service could of been quicker. Was a little noisy was hard to have conversation at the table

Tea time reservation made for 4 and a bill at 3 nearly 3 figures, the place was in chaos when we arrived. In total we waited over 2 and a half hours to get 2 courses served. The mains had to be sent back and re made, due to being stone cold and burnt. Each time food came up it was given to the wrong table, drinks were forgotten about. We were one of many tables of disgruntled customers this evening. We couldn't fault the young waiting staff who were run of their feet and left to apologise time and time again for errors made, with no evidence of any managers around to try and steady the ship of sort the situation. We've eaten many times over the last few years in Newbridge, however judging by ours and many other others experience this evening, can no longer recommend.

Disappointing experience tonight. An issue getting the starters out and main meals being less than warm.

Just love this place, excellent food and great value for money. Staff so lovely

The ambience was very good the food was good the service was poor, staff not responding to simpe requests. After all that I certainly will go there in future

Can't fault the service and food here. Food arrived promptly and was well proportioned. It has a nice buzz about it and never seems empty.

The food is delicious and amazing prices, such good value.

Big changes here.. food just OK. Service awful. When arrived, seated by very unfriendly guy. Immediately, staff approached us asking what we wanted to order before getting chance to read menu. Actually 4 different waitresses asked us. Definitely won't be rushing back.

Food the best very tasty friendly staff looking forward to going back

Very small portions for the price you pay, very overpriced always come away unsatisfied with what you've just ate..staff is friendly but in 5 mins of getting the menu we were approached about 4 times to order even though we were still looking at the menu ..wouldn't hurry back

Really enjoyed the Lunch menu. Food and service was excellent and good value.

Good service. Great food. Four options on main menu for vegetarians: burger, curry, tart or pasta. Good value with the 50% off in Aug. Although £4 for a glass of lemonade is ridiculous! (a bottle of beer was only £3.50!!) Update Jan 2023 Sorry folks. Knocking two stars off you. Service and staff I can't fault. Thank you. Two courses for the price of your main is still good value. But you've changed your menu. Starters for vegetarians were limited. Nachos. Which were barely edible. Only having the choice of burger or pizza for main is pathetic. That's not what I go out to a restaurant to eat!!! The halloumi burger was nice. My husband had the beef penne special which was ok he said. The majority of mains don't have a side so you're automatically bumping up the price. Sticky toffee pudding was good. Large lemonade £4.50 and a pint of Tennant's £5.50. Sorry folks: won't be recommending.

The Newbridge is a bright, spacious restaurant that is suitable for families. There is plenty of parking and disability access due to it being slightly outside Coleraine. The menu is fairly wide-ranging, and there will definitely be something for everyone, from simple tastes like steak to more flavoursome dishes like chilli chicken and stuffed pork. They also have a nice range of fish dishes with salmon, hake, and seasonally available seafood. Starters are exciting with the likes of King prawns, chowder, and duck pancakes. Deserts are good - a full range of the usual suspects served with local icecream (if you're local, you'll know!) Kids menu is extensive, catering for the plain eaters and those who are a bit more adventurous. The only complaint would be the lack of pizza for kids. I'm not sure why that is because there is pizza for adults. However, kudos to the kitchen as they made a fresh kids plain pizza when requested. Check out the daily specials for something a bit special, and when we went on a Sunday, there were two courses for £18. Service was ok. Most of the waiting staff are young students who may lack a bit of customer awareness and did enjoy standing in groups chatting to each other. Not a spoiler, though, and to be expected from such a young staff, however, that's where a good manager comes in. We didn't see a manager anywhere on the day we were there. The atmosphere was very average. I'm not sure why as there was nothing we could put our finger on. Perhaps tables could be slightly further apart, or some low background music might help. Anyway, it's not anything that should put anyone off going. Summary - good, relaxed family restaurant with plenty of choice and decent food.

Excellent service and food,, highly recommended.

Dishes served were not as described on the menu........main ingredients missing from certain dishes, and were bulked out with lesser value ingredients........

Fantastic food and great service.

I won't be back to have a meal in this restaurant. My friend and I had traditional Turkey dinner which was cold and a very small portion, we didn't have a starter but had a pudding . The meal for us both was just over £60. Definitely not worth that amount of money, I could have made a better meal at home. Not pleased.

Outstanding value for money, very good food and customer service. Highly recommended.

Still Great service Great food Friendly attentive staff