The New Oak in Brighton and Hove

Pre booked a table at the New Oak for my 2 daughters, myself and friend yesterday. I often pick up a Sunday lunch from this venue as its my local pub and and their roasts are great! I have just lost my Dad and needed chearing up so this time, decided to eat out for a change. The food, as usual was delicious but we had a few extra reasons to write this review today.. Not only did the landlord agree to turn off the football( it's OK, no one was watching (!) But he also allowed us to play our own music from our playlist on my daughters phone..... I thought this was a lovely 'touch!' Added to receiving 10% off the bill ( can't remember why!), but we were grateful anyway! I would highly recommend this local but for a warm and friendly experience and great food. Thanks again x

Shocking ! We have been great fans of the New Oak coming regularly even during Covid, enthusing about its friendliness with our friends and family. The staff were welcoming and friendly, the pub with lots of rooms and outside tables. Until Yesterday. The establishment had locked down worse than under Covid, only one entrance with a flight of 15 stairs. My wife made the 'mistake' of asking why the pub was no longer easy to access for the disabled and physically challenged. The single male member of staff demanded to know how I !! would staff the pub with its 3 bars, ie how the pub could not make its premises available to customers with only one member of staff. I told him I was not responsible for his staffing and I met a torrent of abuse. When I suggested it was not the friendly welcome we usually met, he told us we were not welcome, and he would not serve us. He could do without our custom. As I said Shocking !! The one star post is the minimum I can give, that treatment does not deserve one star.

Tried to order a pint, told its table service only, cool. It took 20 minutes for anyone to come to my table, an entire 20 mins later I’m still not sat with a drink, but someone else is allowed to go to the bar and I watch him get served straight away?????? 45 mins in total for one drink is appalling. I know you’re busy, but 45 mins??? When I watched someone else get a drink in a minute flat ???? :(

My girlfriend and I ordered a roast from here off of Uber Eats at 4:30pm, we have been waiting for the order for nearly 3 hours at the moment with no communication from the Restaurant. When I have called to ask about the order I have repeatedly been told that the order was "on it's way and with you in 20 minutes", after an hour of this excuse I was told that they actually had to make some new roast potatoes, and excuse which hadn't been used yet. If you are in absolutely no rush, or love waiting hours on end, then this is the place for you. Worst service I've ever had for a roast, would NOT recommend.

Okay, so it was delivered it was fab, I had the slow roast pork .. it was beautiful, pork was succulent potatoes were crispy and soft inside, and lovely fresh veg. Amazing :)

We had a roast dinner from here in lockdown. I picked it up as I live really close. We had a vegan roast, vegetarian roast and a beef roast. The roast potatoes were even crispy when I got them home! The vegetables were a nice mix of cabbage, carrots, peas, parsnips. Even a bit of roast beetroot which I love. The packaging was partly recyclable. We ordered drinks too. They were all absolutely amazing. I really couldn’t recommend any more. Pat the landlord was a really nice man and helped with choosing. Really impressed - this pub was given a bad name by a reviewer a few years ago before Pat took over - which I ignored and I’m really glad I did. Thank you to Pat and his wife for an amazing meal. Lockdown was made that little bit easier! 😀😀😀

We went here for a family meal to celebrate my son's 18th birthday. We had various of the roasts and all were excellent. I always think the quality of the carrots shows how good the dinner is and these were excellent! Definitely worth a visit for the Sunday roast.

Third visit for a Sunday roast since the pub has been revamped, the food has been excellent each time. Good value for money and good service. We came with my mother-in-law who is in a wheelchair and staff and customers were so helpful in making sure we got in and settled. Very friendly and welcoming atmosphere. We've also tried the weekday Thai food which was also very tasty and available as a takeaway if you want.

We have used this pub plenty of times and it always had friendly staff good food great beer and great atmosphere exactly how a pub should be , recently been taken over and it still a fantastic place to go locals all friendly too