The new moston old bake house tea room in Manchester

Great food, great vibes, friendly staff. All you need for a chilled brunch

Nice food amazing place, Sadia was very helpful Thanks

Best food everrrr. The servers are amaze - couldn’t recommend more

I recently stayed at Native Manchester and, while the hotel was stylish and the on-site staff were friendly, the management’s handling of my booking issue was disappointing. Before my stay, I noticed a price drop for the same room type I had booked and enquired about their "Lowest Price Guarantee." Despite providing evidence, I was informed the policy only applies to third-party rates, a detail not clearly stated on their website. The lack of transparency in this policy left me frustrated, as it strongly implied it covered direct bookings. Although I appreciated their offer of a complimentary upgrade as a goodwill gesture, I had explicitly declined it in favour of a partial refund of the price difference. Despite this, I was placed in the upgraded room, which made me feel my preferences were ignored and my concerns dismissed. While the stay itself was pleasant and the staff professional, the lack of clarity and responsiveness in addressing my issue overshadowed the experience. Guests should exercise caution and confirm the terms and conditions when booking directly, as the stated guarantees may not apply as expected. Transparency and customer service improvements are needed to ensure guest trust.

Simply spectacular, very very good burgers. They were fast, and very attentive since they got a burger wrong and changed it for us without a problem. We will return