The New Good Friends in Harlow

I’ve been to many many Chinese takeaways but this has to be the absolute worst Chinese I’ve ever had. The quality of the food and service is seriously dreadful.Nothing tastes good here. TERRIBLE . The sell soup but provide no spoons, they also sell fries but no sauces.I threw up after the meal, this is not a joke.

The worst chinese I had in my life. Fried rice smells bad, May be the oil. King Prawn taste is not good. King prawn fried taste is like just King prawn in top of egg fried rice. Noting taste good. First and last from this shop.

Been ordering from here for years but never gave a review, good food, good service and at a good price. Happy days

When you step into the establishment, the first thing that hits you is an overwhelming stench. It’s smells bad. The lack of cleanliness is immediately noticeable, raising concerns about their food hygiene practices. It's disappointing because the food, especially the curry, tastes quite good. It's baffling why they wouldn't prioritize maintaining a clean environment.

Cash only No income tax no guarantee Minimum income declared the rest of us will pay your rent and your kids university while you rale it in selling naff food Pay some taxes ! Good luck with revenue and customs

Really impressed, the best Chinese takeaway I have had in a long time, the chicken curry was lovely!

I've been eating from this takeaway for over 20 years and never had a bad meal,the staff are always helpful and polite and they deliver really quickly (usually about 15/20 mins.and always hot. I would highly recommend to anyone who likes Chinese food.👍😋

Very helpful on the phone ... speedy delivery ... very good food

Was a regular but wont be using again, greed has overtaken common sense, over inflated prices and small portions

Food arrived piping hot & was very tasty. We tried a variety of dishes and everyone was pleased. Noodles, rice, sweet & sour chicken, chilli crispy beef and black bean sauce. All really good.

First and LAST time Dried up Barbecue spare ribs Dried up Curry chilli chicken breast and special Chow mien all Cold If they call that Quality. No thanks.

Bought take away and I was so disappointed. So salty that I couldn’t eat it so put it in the bin. Really annoying to pay for something and then put in the bin.

The chicken and beef curry's we ordered were not great. Far too much raw onion in both of them. The curry sauce has hardly any flavour. I know the chicken has always been processed and in squares since we have been using this takeaway, but it would be nice to have some real chicken pieces like you get at other takeaways. We feel the food has been slowly going down hill for a while now. It's a shame really. Will try somewhere else next time.

New good friends will now become a forgotten acquaintance first and last time experience. Sadly from the start prawn crackers that smelt of old oil were an instant bad sign .. followed up by chicken balls that consisted of 95% non crispy ball and 5% chicken.. and finally topped off with two chow mein dishes that awarded us with washed out slimey noodles that had so much salt in them they were inedible ..

Worse Chinese I’ve ever had..noodles were slimy, beef was massive big chunks of rubber, rice had barely any flavour, chicken balls were so greasy and small, sweet and sour sauce was the worse I’ve very had..was more yellow in colour and vinegary. Also everything seemed to taste abit fishy! Was not impressed in the slightest and everything went in the bin barely eaten.

Scroll to end of review for 2nd time ordering....very different experience to 1st time. 1st time ordering from here, chose to as had a recent menu drop through door. Was impressed at speed of delivery, however when food arrived there was one item missing, phoned, and it was delivered within 10 minutes. The food reminded me of Chinese Takeaway food I had from years ago, honest Chinese food.... nothing pretentious, not fancy fusion food..... really enjoyed the meal, and will certainly be back to sample more of the menu Update: 2nd order placed online, 20 minutes without confirmation, had to call.... waited 1 hour and 15 minutes, had to call to be told it was on the way, they had been busy..... another 20 minutes, no food, had to call again, to be told the driver had a problem, and was returning to shop.... I asked what they intended to do, and I was advised they would deliver me a cash refund by hand.... they can't deliver food, how would they deliver cash....? Will update with final outcome ..... Received call from restaurant, advising that business owner would deliver a freshly prepared order, and provide a refund in cash of £30, he would be no more than 10 minutes. 20 minutes later he arrived, handed over our order.... it was not freshly prepared, and was cold, and not of the same quality as our previous experience..... I had to remind him of the refund promise, and he advised he only had £10 cash on him.... begrudgingly accepted, and vowed never to use this restaurant again. Food was very poor, and most of it ended up in bin.

Will not be returning. My husband felt ill within an hour or so after eating their food and I was vomiting early hours the next morning after eating their food 👎🏼 Don’t even want to give this place one star. 10/2/23 Yes it was you we ordered from, I mistook your place with another until I checked the menus and realised, but didn’t think my other review had posted to their site which has been dealt with. It shouldn’t matter what we ordered? The point is it was off and caused sickness. Have tried to contact you tonight, only to be fobbed off by a woman, who come across as she doesn’t understand what we are saying, but then claims the owner is not there in the same breath and then says you have no recognition of our order 😂even though we have your number stored in our recent calls 🙄 perhaps EH or the FSA would be more inclined to deal with this matter as we’ve tried 🤷🏻‍♀️👍🏼

Absolutely Beautiful food, I made a mistake on order No problem quickly rectified, everything hot and fresh. Best Chinese in Harlow no doubt! Thanks guys 👍

Best Chinese in Harlow not greasy great food 👍

1st time ordering and sadly the last, more expensive than better ones in town, said half hour delivery and was over an hour.. food arrived quite cold. Chicken balls were tough, cold and super oily with zero taste to them! Lady who answered the telephone is lovely though on a positive!

Fantastic chicken curry, crispy chips and the bbq sauce is simply sublime. I'm really glad I've found a local Chinese takeaway that serves fantastic food and I didn't have to wait more than 10 minutes. Superb.

The best ever hot and sour soup. Lovely food decent prices

The food was absolutely disgusting.the noodles are soggy and looks quite disgusting and the deep fried squid pastry was soggy and soft not Crunchy and they were to big. The prawn toast had no prawn at all and the spring rolls are quite empty and gross. The prawn cracker is nice but not like the one I had at a different Chinese restaurant. This is my first time trying it and it's so disgusting. I don't understand how you guys like it but that's your opinion but this is so disgusting I'm never ordering from that place ever AGAIN!

Great food great price and always friendly

Superb service last night. Was delivered within half hour hot and on time I had the shrimp curry egg rice prawn toast and spring rolls immense thanku

Best takeaway Chinese in Harlow!

Been using this Chinese for a while now, always hot, always on time and always excellent food. The half crispy duck is beautiful.

Lovely food and a good quick service

Past few months it's gone down hill .food has been slimy and we have returned it twice .tonight took chips back as they ward hard and dry like they had been sitting around for a long time told them we would not use them again after 8 years or so

Excellent food and good service

Ordered some food for delivery from here. The food arrived quicker than expected, I was told it would take an hour but it arrived in 40 minutes. I liked the mini vegetarian spring rolls, they were very crispy. The curry sauce was nice and thick, although the container was quite small and I wish I had ordered 2 as one wasn't enough. However the dishes lacked meat. There was hardly any pork at all in the pork fried rice, and the salt and pepper chicken looked like a large portion but alot of it was vegetables. The fried rice didn't look or taste like it had it been fried at all, it was just like boiled rice with some egg, peas and small amounts of pork in it.

We have a chicken curry and a special fried rice every tuesday

It's a average Chinese takeaway. To be fair though - I've only bought food from here once or twice. It was OK though. Nothing to complain about, but nothing special either. Happy to go there again.

Always very good Chinese food. Have ordered for years and have always been good. Very quick and free bottle of coke for order over £50

Recommend for one person a chop suey chicken sweet and sour pork balls egg fried rice £7.80 well worth going out and getting a Chinese. Are sweet and sour chicken balls very nice as well clean tidy and very hot

Be good if did half portion of chips as give generous amount .Very helpful. Clean

Quite upset they have become unreliable in what you order food is good but tonight ordered chicken and pineapple in satay sauce but got chicken curry instead very disappointed only ate half as curry upsets stomach with reflux

Food is so inconsistent here. Sometimes it's lovely, other times it's really not nice at all, and once so bad I even threw away. The noodles are never nice as they are always soggy with grease. Shame, because when they get it right, it's lovely.

Great Chinese Take away good food always on time

Great Chinese takeaway. Recommend the chicken balls.

Worst Chinese I’ve ever had! The quarter of duck had been deep Fried to within an inch of its life and we couldn’t even shred it up! As for everything else it was all the same colour and bulked out with fried onions! Absolutely disgusting!

Really good Chinese food, always very quick aswell!