The new Crown Inn in Merthyr Tydfil

After hearing mixed reviews of this establishment, mostly positive I must add I was keen to sample the menu. I ordered the MIXED GRILL which at £28.99 was rather pricey. It was served with chips and so I asked the waitress to replace the chips with jacket and nothing else was mentioned. The meal arrived within a short period of time and whilst tasty, was rather small for the price. The Cumberland sausage was a singular item, as I was expecting the traditional curled version. When the bill arrived I found that the policy is to charge customers £2 extra for a jacket potato! Whilst I challenged this I was told 'IT'S MENTIONED ON THE MENU AND THAT'S HOW WE PRICE IT' So, a mixed grill meal with jacket costs £31 and if you want a pint of soda water and blackcurrant that's an extra £2.80. Left very disappointed and within an hour of which, I found I was hungry the small serving. Staff were extremely pleasant and service prompt and efficient, I found the meal and drinks a rip off, for what you get. I won't be returning. Much cheaper drinks and better quality meals to be found locally.

Nice pub at bottom of Merthyr town centre Called in on a Tuesday lunchtime as we was passing and was a lot better than expected Good sized meals and nice authentic Portuguese options on the menu Staff were very good and in a nice setting Also dog freindly in nice outdoor area

Lovely food. Sunday lunchtime band were playing.

My wife and went for food and drinks busy pub in Merthyr plenty of staff to cater for your needs food was really good service was brilliant already planning our next visit with friends 😉

Beautiful venue. Amazing food. Rapid service. Staff are awesome! Can't wait to visit again.

Great pub with amazing staff. Top notch entertainment and the food is lovely too. Definitely recommend 👍

Been dining here for many years .Had meal here today and felt the portion of scampi and chips was very poor .Both in taste and quantity .Really overpriced and disappointed as I love the service and atmosphere here .

Food was top notch, and look at the photos from others and that is what you will see I totally loved my esptada, we all loved the starters warm, friendly and a welcoming place for children and larger numbers of people

The food is amazing such friendly staff would 100% recommend to all my family and friends will definitely come back here again

What a place! We had the frantisena (The Portuguese Sandwhich) OMG it was soooo tasty and MASSIVE!! Will definitely return soon

We had the Land and Sea Meal it was awesome can thoroughly recommend, other meals looked fabulous, lovely staff couldn't do enough for you and a great atmosphere you just got to go.

Omg the Food was amazing! And portions were massive!! Defo recommend

We went for a lovely meal for my sisters birthday, we had a lovely meal and enjoyed our food a lot. We don’t appreciate our deposit being taken from us for the child of our party not being able to go due to illness. Food was lovely and had a nice experience

Great place to visit in Merthyr if you want value for money. I have been to The New Crown a few times over the last year and cannot fault it at all, the food is brilliant and with huge portions. The cocktails are also delicious. I have never had a better strawberry daiquiri and look forwards to having one every time I go to The New Crown. The staff are really friendly and keen to help with whatever we have needed. I can’t wait for my next meal there and want to thank the staff for always making it such a great experience!

The food was absolutely divine, and the service was friendly and efficient. The ambiance was cozy and elegant, creating the perfect dining experience. We enjoyed every dish we tried and are already looking forward to our next visit!

Food was shocking made a complaint about it and not even a member of staff come to talk about it poor customer service I won’t be going there again

Awful food all burned, potatoes taste like frozen from a shop and Loud music can't even hear the other person 😪

Beautiful place, really cosy feeling, stunning food & lovely staff

Great atmosphere expensive for the food me and my wife had great quality poor quantity.

Good atmosphere good beer good grub and reasonable prices Contrary to my last review, it was cold inside people were wearing coat inside service was very slow I know at least one person who let the pub because he was fed up of waiting in the cold. The only reason I didn't do the same was I was with a large group. The impromptu music made the wait more tolerable and the live singer was good. So buck your service up!!!!!!

I went to the toilet (male) whilst in there the sit down toilet door opened a male member of staff walked straight out without washing his hands, didn't tell my wife 🙈 not acceptable tho

Lovely food. Pleasant helpful staff.

The interior was tasteful and cosy, food nice and delicious. Staff very attentive and friendly. Good vibes!!!!

Lovely place and the staff are lovely

Been here at least 5 times now with a group of 6 to 10 of us when we stay over visiting Bike Park Wales, food is always great, service very good, will definitely visit again, best in the area in my opinion.

Very good food and exceptional staff. Good atmosphere in the evenings but not really set up for live music, can be a little intrusive. But overall a great pub.

Tried to call them 5 times in a row. Didn't pick up phone, shame, looks really nice.

Went here on a Tuesday evening. We partially chose it for the good reviews but also because they had good vegetarian and vegan options. Inside was tastefully decorated and felt warm and cosy, even with all the Halloween decorations. Staff were generally cheery, though at times it took a bit of time to catch their eye - nothing major though. Considering it was a Tuesday night, it was busy! I had the chicken caesar salad which I really enjoyed, there was a lot of chicken! We also got the dirty fries without bacon and they were lovely and cheesy, with almost every chip coated.

Great venue, we all enjoyed our food.

Good food, friendly service and a great atmosphere. The portions are generous and everything we had was well cooked. Service was a little slow, and it wasn’t clear how we had to order, but once we were served our waitress was lovely.

Fabulous place to go, loved the food and the cocktails. The atmosphere is something special. Definitely a place to go .

Cheap ingredients, expensive prices

Food was lovely all good to perfection drinks for brilliant couldn’t fault the place lovely service staff was outstanding

Great food and service again every time I go we have great service

Thiago is the greatest bar / restaurant staff member of all time (apart from Jack Barry). Alicja said I should mention her but she’s really bad at her job.

Absolutely lovely place! Very good food, super service from the staff, and friendly atmosphere. We happened to be there on a pub quiz night and had so much fun! Would definitely recommend the place!

Plenty fesh, plenty cheese, fine piece o’ sosig

Friendly service, tasty food.. a little on the expensive side. Bit confused that my Cumberland sausages were basically chip shop sausages but did get 3 so not really complaining.. had to wait ages to pay the bill and would have gotten dessert but ran out of time and had to go up and ask for the bill.

Hayden loved it #HaydenLovedIt

Lovely spot in Merthyr that's a bit different to the norm.

Excellent food. Very busy place.

My partner and I called in for a few drinks. We left earlier than intended due to a young man constantly pestering us to place a food order.

Shocking service, went for a meal with colleagues and my meal was missed, so had to cancel as all my colleagues had finished there's. No apology received no replacement offered as a gesture and generally unprofessional and unhelpful.

wouldnt recommend the bacalhal com natas. Didn’t taste of much and the consistency was like porridge. The olives for starter was also a bowl of plain olives and some bread so very sub par. Staff were nice but hopefully other food is better value for money as these dishes was not.

We enjoyed an afternoon lunch here and really enjoyed it, highly recommended.

The welcome was great, the young man who served us was polite and patience...the food was excellent only problem we had was when we asked for a jacket potato instead of chips was told that was extra...no choice from chips unless you payed....so we payed...very disappointed...then ordered a cappuccino....sorry I could not drink it...didn't taste of coffee or look like coffee.

Had 4 drinks and wasn't aloud anymore after my meal absolutely ridiculous

This is a pub selling pub grub at restaurant prices. Visited here so many times in the past, but they have outpriced themselves. I looked at ordering a side of mushrooms until I saw the price of £5. Unbelievable, it's a pub. We also had to call the waitress after 40 minutes to order our food, even though it wasn't busy

Stopped off on a whim (never been to Merthyr before) and was pleasantly surprised. A Portuguese style eatery adjacent to a sizeable public car park right in the centre of town. Service was a little slow, but in their defense they were quite busy. Enjoyed the soup of the day, filo wrapped prawns to start and piri-piri chicken and goat cheese salad as a main. Well worth a visit if you are ever in the viscinity.

Found this place by accident whilst on a biking trip we will definitely be coming back

Great pub food choices of beer and wine food was lovely home cooked chips corn beef pie peas and gravy really tasty and tidy price we went in the daytime about half full but normally have to book table if you want meal in the evening staff friendly aswel plus a nice covered but outdoor area aswel

Came here for family lunch and had a tin can chair which I couldn’t sit on then looked at menu with shocking prices are they trying to make poor food was mediocre could do better and no pudding what are they thinking.

We visited today as we had heard good reviews. It was a last minute decision and I wasn’t that impressed. The meal was average and although it looked impressive as we ordered the espetadas (Skewered Meat) I felt it lacked flavour. We ordered garlic butter which was margarine and pepper sauce on the side which was gloopy. The chips were lovely but for £21.99 I felt it was all kind of meh. I am very passionate about food and flavour and walked away feeling disappointed. The place was however nicely decorated for a pub in the town. Personally I would not return in a hurry.

Delicious food, excellent friendly, attentive service. 10/10 experience. Give this restaurant a Michelin star

Limited beer selection, they didn't have a pale ale or anything local. We were told the local beer was Coors... Mediocre service, a bit slow and lacked knowledge of the menu. Attempted to clear plates and glasses that had just been placed down for food, odd. Good atmosphere to watch a match or grab a casual bite. Food was decent enough

I was disappointed in the experience. Took 2 colleagues here for a Friday afternoon meeting after a busy week... should have avoided. Slow service, they forgot our drinks so had to go chasing. Only gave us the full - more expensive - menu. Had to ask for the lighter bites. And chase for the drinks again! Ended hp ordering online, specified no onions on one portion of dirty fries. When the orders came, all fries had onions and the staff argued it wasn't on the order. They offered to remake but at full price! I physically typed it in the order, I can't be responsible for your poor system but we had to escalate to get a£5 dish removed off the bill. In the end they gave 2 cokes (that we have waited and waited for!) free to offset the cost of the fries. Run by kids who don't know what good customer service is. A shame Jorge isn't more present.

Nice place in centre Merthyr town does lovely Portuguese food

Omg!!!! The staff are amazing. However the food…… We had chicken wings to start, these had the best flavours we have ever tasted. We had the land & sea sharing platter from the Portuguese menu for main, it was simply out of this world. There was so much food but the flavours, it sent our taste buds to heaven. So happy we found this place on visiting Merthyr Tydfil… Hats of to to the chef x

We arrived to a lovely band playing. Highly recommend, food was delicious, especially the Espetada. Very friendly & helpful staff.

Amazing food !!! Highly recommend. Great lively ambience and music

Fantastic food & service. Relaxed atmosphere.

Went on the 22 June such a gd meal and service was really gd will come again thank u

Went tonight with 4 people. The hamburger was overcooked although the fries / chips were hot and good. The instruction for the "at table" flaming chorizo assado was incorrect based on the other table instructions and was hardly warm. The accompanying bread was right out of the oven hot. The chicken - Frango com Natos - was overcooked and the sauce was rather bland. We had three bottles of beer - two were so warm that we had to get two glasses of ice and the third was barely cold enough to drink. Servers forgot to check on us so we had to traipse to get more water from the bar, a second trip to get additional ketchup and we could have used more napkins. Just a pretty poor experience for the ratings given. It was a Friday night so perhaps they just had an off night.

Directions lead you to the EE staff smoking shelter - no pub to be seen

Food here is always amazing and the service is always good. The cocktails are always incredible

Terrible service. Never had such bad experience. Given a dirty sticky table. No one came to clean it so we did it ourselves. Had to ask at desk twice for drinks for which we waited 30mins. Had to wait for an hour 30mins for food. Had to ask at desk for more drinks. Then back again at desk to ask for salt/pepper. Shame as food was good although expensive. Then back at desk to ask for the bill! It was ridiculous as we spent more time at the desk than at the table! Atmosphere was poor as our table was next to a large group of drunken men so we could not hear ourselves. We certainly won’t go back!

Cold chips dry chicken piri piri

Had dinner for the first at the New Crown. I feel I must leave a review as the service was so terrible. From the minute we walk in! We were given a dirty table and had to clean it ourselves. Then after 30mins of waiting we had to ask twice for drinks. Then we waited an other half hour for our food to come. By then we had to ask for another drink. Luckily the food was good! Although we had to ask for salt/pepper as none on our table. Then of course we had to ask for our bill. So overall we spent more time going to the desk asking for drinks/food etc than sitting at our table. It was a poor experience & we will not go back… and as for the atmosphere it was so noisy with a large group of drunk men at the next table that we could not hear ourselves! Real shame as it was not cheap at all.

Waited 45 minutes for our drinks only for the food to turn up before drinks. Food was over cooked and dry. Lovely atmosphere but wouldn’t return.

Food was delicious. Drinks were consistent.

Asked us to preorder, when we got there they didnt have what we had preordered?

Fabulous meal, lovely size portions, lovely atmosphere.

Amazing space, lovely for summer outdoor seating and winter indoor cosyness. Excellent staff who are quick, polite and friendly. Food is standard pub fare

Went on a Saturday night. Live music, fairly busy with a birthday party on. 4 vegan/vegetarian options, nice to see. Skewer was alright, quite dry. Good size portions. Service was excruciatingly slow though. Took at least 20 minutes to get drinks twice and we nearly bailed on desert due to it taking over 35 minutes from us finishing the mains for the plates to be collected. Maybe on a less busy night service would be quicker but was a little disappointing. Pricing is all over the place too, £20 for the skewer which I thought was pretty steep, but £3 for a rum and coke? Strange!

First time at the new crown. Food was excellent.bit hard to find as not a merthyrite but wellworth the drive.will be back.sorry

Enjoyable atmosphere staff friendly. Meal were lovely and hot

Lovely looking place, great atmosphere, only stayed for 1 drink, but could happily of stayed for the evening

Absolutely appalling food chicken on skewers not cooked very underwhelming pepper corn sauce so watery Calamari cut into chunks not served as rings Desserts were very poor

Often go here to meet friends for lunch varied menu , attentive staff , good wine and excellent food

Fab food..friendly helpful staff

Lovely food brilliant service 👌

Service and food absolutely fabulous, the chicken piri piri was divine, lamb chops cooked to perfection, deserts hit the spot and the Long Island ice teas show that the bar staff know their cocktails - will be back as overall an excellent experience

Homemade Veg patties + Portugal bread= killer grub. I think my server was still learning and there was some miscommunication with follow-up by me, but it was sorted eventually (American bias).

Nicely decorated and service was friendly and quick Food was nice but felt down by the ‘tempura battered king prawns’ which were the cheap frozen supermarket variety. 4 for £7-8 felt like a rip. The rest of the food appeared made from scratch so unsure why they took this cheat route on that starter

Ordered drinks but never got them the app is no good

Good food, but a bit pricey. Vegan options available.

Terrible place ,uncooked food....

The food was spectacular! The wife had the chicken Parmesan. The chicken cooked but not tough and the sauce was beautiful. Mother in law had the chicken and mushroom and was very complementary of the flavours. Nan in law had the salmon and had to take one of the fillets home as she stuffed I had the skewer and I have to say that I couldn’t fault it. Maybe being able to add a sauce would be the only improvement I’d suggest. Good team, really clean pub and great food. That’s all you need really.

Cracking afternoon with friends. Good band playing in the background. Great food and service

We came to The New Crown as a party of 10 and had a great evening. The team were super helpful throughout the booking process, the food and service were perfect and there's a good variety of food on the menu, including Portuguese and vegan options.

Had a great espetada with peri peri. Tender and juicy. Yum

Absolutely first class dining ..Food was hot and delicious..Janin our waitress was so friendly and efficient.. Couldn't do enough to make sure we were happy.. She is expert when it comes to our drinks...Never let us run out and table sevice was brilliant...All in all we will definitely dine again and highly recommend this restaurant.. We eat out alot and are very particular..Forgot to mention I always check for clean toilets...these were spotless..Thank you for making our anniversary meal a lovely experience.

Lovely pub, warm and cosy. Staff really helpful and nice cocktails. Ordered the chicken espatada kebab, tbh it was very dry, it could do with some natural yogurt or some kind of dip/coleslaw to go with it. We were offered packets of Mayonaise but a fresh type of sauce would have been nicer. Overall a nice venue and friendly pub

Lovely food great atmosphere really welcoming staff its always a great place to go on any occasion with friends or family my children are made so welcome

Today we took a group of young people for a celebration. We wanted them to try lots of new foods and flavours! The food was wonderful, the staff were kind and lovely and explained the menu and all the lovely food dishes! We all can not wait to come back. Highly recommend the prawns and sardines.

Booked food for 15 adults for 19.30 no sign by 20.30 not even any starters even tho there's was only 3 people having them, food finally arrived 20.50 mains arrived before starters. When we finally ate food was quite average nothing exciting, place was chocker block staff run off their feet drink service was very slow they were more interested in getting the drinks out that were ordered on the app rather than serving at the bar. Over £300 not even a discount offered or anything. BIRTHDAY GIRLS EXPERIENCE WAS RUINED her fish an chips weren't even edable!

Absolutely loved our visit service was quick and tasted amazing and we were shocked how little the bill was we deffo be returning 😀

Amazing place great food would go again and again

Bonne ambiance, bon service, nourriture brute mais bien faite ! Obrigado !

A great international homely kind atmosphere. Un gran Lugar casero internacional simpatico. obrigado fatima