The New Cross House in Lewisham

Lovely pub. Had the turkey dinner, brussels and carrots wasn't cooked enough

Relaxed and welcoming is how I’d describe The New Cross House - lovely atmosphere, nice decor, good food, and great customer service. The food isn’t spectacular, but it is decent pub grub - which we thoroughly enjoyed. My only (minor) complaint is that we would have preferred our Boozy Hot Chocolate to be hot rather than tepid. The thing I enjoyed most about The New Cross House is the fact you can actually have a conversation with your friends (and hear them) rather than having to shout at each other over unbearably loud music. I really enjoyed my visit here and will definitely be returning.

This is a great place all the staff are lovely. My and my business partner basically used this place as an office. It's lovely but not too loud and there tends to be at least one table free. Food is great too. This is the only pub I've been to in about 3 months and I'm a pub 2-3 times a week sort of person.

Really nice pub with football. Food was nice. Would come back.

One of my favorite pubs! I’ve been coming here for years and don’t see that changing anytime soon!

Incredible service! Love the pool table addition. Great function room and events. Overall friendly and buzzing pub, always a regular 🫶

Good place, service is quick and nice but the food could be a bit better

3 different stuff served me and all three were very good. They were very kind to give me a plaster too when we needed one . Thank you. We will be back

Teach your staff how to pour Guinness lol

Lovely looking inside pub, it’s very spacious with a massive outdoor area and outdoor heaters which is a bonus. Fantastic services, Great atmosphere, food was nice and prices are reasonable. They have a pool table which is great and also has tv for sports and music playing in the background. Would definitely recommend and will be looking forward to our nxt visit.

Excellent pub with a brilliant selection of beers. Customer service is second to none.

Nice atmosphere. Reasonably priced food that came quickly

Great pub with a lovely beer garden. Staff and manager are always lovely, nothing too much trouble. Dog friendly!

Relaxed, with a nice, mixed vibe of all ages.

Decent pub. The staff are friendly, the drinks are good ( i mean nothing extraordinary it’s a pub, but still good). The food isn’t amazing of what we tried however, which was a few starter bites sort of thing. The decor is nice and big space good outdoor garden. They have a good pub quiz on and you can also watch the football here.

A lovely pub to visit. Great food brilliant staff

Really friendly staff, nice stop off before the gig at new cross Inn, will return in future!

Loved the historic vibe paired with their amazing crafted cocktails during Happy Hour. I've added it to my barguide.london site too!

Food was disappointing, but service and atmosphere were great. We got 2 drinks, a pizza, the jerk chicken bao buns, and fries. We spent around £35. The fries were good - fresh and well salted, but the jerk chicken bao buns had at most a passing resemblance to East Asian bao. The bun itself was too bready and not soft enough to contrast with the jerk chicken, which was a little dry and needed more sauce + flavour. It felt like an experiment which wasn't ready to be shared yet. They obviously had a proper pizza oven, but our pizza was underdone and basically white on one half, so had probably not been turned and hadn't been in long enough. Because it was so underdone, it resembled a supermarket pizza more than what you'd expect from a proper pizza oven, which was disappointing. I think the pizzas had been better a couple years ago. The garden was, however, really nice, with agreat atmosphere, and TVs and boardgames. The service was friendly and relatively fast.

Great pub to dine in (3 out of 5 nights of our stay in an apartment nearby). We gladly returned for the tidy and clean place, the typical good English pub food (even the pizzas), but above all for the courtesy of the staff. Thanks to the manager Valentina for the welcome and precious advice. Suitable for families with children. Advised!

Staff were very friendly. Great beer on tap. Both indoor and outdoor spaces offer a slightly calmer place to enjoy a night out.

Das Pub ist stilsicher eingerichtet, das Team freundlich und zugewandt. Ich entscheide mich für ein Moretti Bier und meinen ersten Sunday Roast: Beef Sirloin mit zahlreichen Beilagen, von der verlässlichen Greene King-Karte. An diesem sonnigen Junitag wechsele ich in den modern eingerichteten Biergarten im Hinterhof. Kategorie: Moderat Ambiente: 5 Sterne Service: 5 Sterne Kulinarik: 5 Sterne Preis-Leistungs-Verhältnis: 5 Sterne Wiederbesuchs-Faktor: 5 Sterne

The pub is stylishly furnished and the team is friendly and approachable. I decide on a Moretti beer and my first Sunday Roast: Beef Sirloin with numerous side dishes from the reliable Greene King menu. On this sunny June day, I move to the modern beer garden in the backyard. Conclusion: Nice Sunday afternoon. Category: Moderate Ambiance: 5 stars Service: 5 stars Culinary: 5 stars Value for money: 5 stars Revisit factor: 5 stars

Slightly disappointed with a £9 aperol consisting of 50ml aperol, 50ml of prosecco and the rest soda.

Very pleasant pub with excellent food. Especially recommended the Bacon Burger. Service top, the atmosphere very pleasant, even with a child very uncomplicated. I can absolutely recommend it!

We went to see the match. England vs Spain. It was nice although some drunk people started a fight and we have to leave very early

England at the finals and only 3 staff. The management should have had more staff on as the 3 they had were working their socks off. 45 minutes to get served.

Had my 50th birthday party here and have to say it’s the most accommodating venue I have ever had the pleasure of having a party!! The staff and manager could not do enough to make sure things were perfect.. from seating to food to asking if there was anything they could do. As a gay man and having friends and family from all races and persuasions 🏳️‍🌈🏳️‍🌈🍾🍾 everyone felt welcome and included!! Have to say one of the best nights of my life !! And world recommend this place as the best pub/ food in new cross. The manager Valentina has to be the most accommodating person I have ever had the pleasure of meeting ❤️ this place is AMAZING !! 🤩 !! Looking forward to spending a lot more time watching the football and Olympics cricket tennis .. you name it I’ll be there ❤️🏳️‍🌈❤️ if you need a venue and drink or food you have to try this place xx much love 🏳️‍🌈

Always good for a drink before a gig at the New Cross inn opposite!

Racist manager refused to serve us properly and demanded a table number that didn’t exist. So we weren’t able to purchase food. Other customers stood there in shock as this went on for over an hour. Initially refused a refund, even after being overcharged. When we wanted to leave due to how awful we were treated, straight after ordering drinks we never touched, I wasn’t allowed to leave the bar area without paying for the drinks we were overcharged for. We just wanted to leave due to the racist underhand comments of the manager, mocking behaviour and just generally poor spiteful conduct but this was also made difficult. Eventually when one of us, ordered food, it came out cold. The non poc I was with was treated completely differently. All during the England match which we’vebarely saw after paying in advance for a table. Staff also tried to tell us we didn’t know what racism is and that we just had to get to know the manager…

Great place to watch sport and friendly staff.

Looks and smells like it's had a recent refurbishment, very clean with sport on the TVs, service was good and I enjoyed the food which is typical for a Green King.

Great service and lots of good food at a reasonable price - it's sometimes hard to find that combination. Recommended.

stop by here order a gin tonic and whiskey cola while watching euro 2024 serbia vs england, great experience

Could be more queer friendly but great uni pub to see whats going on Amazing food

Lovely local pub, with a great beer garden that catches the sun. The staff are always welcoming and friendly, especially Val!

We always come here after work, a lovely local pub with such nice, helpful staff! Food is delicious and well prepared and the atmosphere is always good. They have a gorgeous beer garden out the back which is a sun trap and ideal for those sunny days. Val is an absolute sweetheart!

wonderful pub with the loveliest staff, great food and a cosy beer garden :)

I used to love this pub when I regularly visited in 2019. But now it has been taken over by Green King and it has lost its charm. There is now a gambling machine and two TVs showing Sky Sports News. The selection of beers is poor, with the three cask pumps being out of use. And the food options are very disappointing for vegetarians and vegans.

This is a very charming pub near where we were staying. The food was delicious, and great drink options. We enjoyed the pizza and tried the Korean chicken dish, highly recommend getting it 😋. The staff is super friendly definitely worth a stop if you’re in the area

I ordered the katsu burger which was brilliant, I haven’t tried many IPA’s but I asked the bartender named Aaron and he recommended the faith, I’m not usually a fan of pale ales but he told me a hazy pale ale is different. After having the burger and telling the bartender it was brilliant he told I have to thank the chef Sujith. Overall I enjoyed my visit thoroughly.

Visited aThe New Cross House over the weekend whilst visiting London with family. I can't thank the staff enough, fantastic service, and the food was delicious. Highly recommend the small plate dishes!!! The venue is stunning. Highly recommend xxxx

Bar manger is absolutely amazing couldn’t do more for you and the food is lovely too. Would highly recommend a visit you won’t be disappointed.

Absolutely amazing bar manager could not be anymore helpful great place

Bar Manager was very polite and friendly will be returning customers

Great pizzas and excellent service.

Their Steak Pot Pie is to die for. Very fair priced and stmosphere is top notch. Best pub in New Cross.

Walked in grabbed a table went up and ordered some food, as I'm up at the bar ordering a reserved sign is put on to my table for a time less than an hour from now. In my opinion that's just rude and poor hospitality. It definitely made me feel unwelcome. Either they knew about the booking but only put the sign out less than an hour before people were due to arrive or someone can call up and have an existing customer kicked off a pub table just before they arrive. Either way I'm not a fan

Very good pub, warm, welcoming, attentive service, kid friendly! I recommend!

The customer service is appalling. I placed an order for the lunch time deal at 3:04, and didn’t realise the deal ended at 3pm (though I had already placed an earlier drinks order at 2pm). Since I missed the cut off - it would be more pricey. I asked the attending staff, if the manager would be willing to override it at all - he said he would ask. She came down around 3:09 and bluntly said no. Fair enough. After a couple of minutes, I decided to go through with the order (with the full price cost). I had a student beans discount code, and there appeared to be some issue with the card machine accepting payment. The staff told me I should pay after my meal. After about 10 minutes, he signalled to me that I could pay now. I presented him with my discount code and he said that he could no longer use it because the order had already gone through and the company policy would not allow it (despite me not completing the payment and using my code). I said to him that it was strange since I hadn’t actually paid as of that time, so I should be able to use my code. I then explained to him that it was my first time here, and I’m not sure if I would come back, and that the managers’ approach and policies may inadvertently drive people away. He then proceeded to say that he couldn’t care less. I was in utter disbelief. So much so that I thought I must have misheard him - but I didn’t mishear anything because he said it again! Shocking. I told him that he was extremely rude! At that point, I completely stopped engaging with him. He apologised and said it had been a long day. Despite his later apology, it was clear there was a lack of concern for customer satisfaction and care. Additionally, a duplicate meal mistakenly emerged from the kitchen, further highlighting the disorganisation. While it seemed the worker was overwhelmed and needed more support, it doesn't excuse the poor treatment of customers. Regarding the random meal, the staff said we could keep it. In my opinion, it would have been better if he/the company themselves intentionally did this good will gesture, because of the horrific treatment I endured. From the looks of it, they probably wouldn’t even allow customers an additional bread crumb which they had not paid for. Also, there were 3 belligerent, drunk people who just couldn’t keep the noise down. The manager seemed to take great care of them. FYI all these shenanigans took place in the middle of the afternoon. Do I recommend? Absolutely not.

Nice pub only went in to charge my phone to have a beer there was a guy who was rude to me when I asked what beers do you have I didn't know what that was about other than that the pub look very nice and clean

Great atmosphere and cheap beer, which is surprising considering location and the quality of the building. Around the corner from goldsmiths, which is ideal for students plus they have student discounts 🤟

Nice place for a couple of pints while waiting for the train.

Really nice pub, friendly staff and a nice atmosphere. Good beer & food selection

Good food and beautiful place.. specialy very good service..👍

Too bad they only have vegetarian not vegan pizza anymore. Otherwise great. Better range of beer than two years ago.

Nice place with good choice of beers

Great to spend time with your friends,good selection of beers and pizzas are absolutely delicious 😋

What a delightful discovery. Beautifully, decorated inside and atmospheric. The Drinks, cocktails, and food were brilliant, only topped by the service we received from Dylan. Definitely returning soon.

Joli bâtiment, restaurant calme vers 18h00, un fish and chips copieux, le serveur a pris le temps de discuter.

Had a little complaint about an extremely small portion of cold and unseasoned fries that I paid £3.50 for and the staff were rude and didn’t care about my complaint at all, they just said “there’s nothing we can do.” I would have expected at least for them to make be a fresh portion but they did not care a less. FYI “house seasoned fries on the menu” means unseasoned, small and cold.

Excellent boozer, great choice of beers and the chicken karaage is ace.

Nice place, sheltered garden, brilliant staff, although food was very greasy. Went back and tried the food again, it was fantastic, excellent pie, brilliant vege burger definitely a 5 star, so we decided to visit again. Alas, cold food. So, I guess it's very hit and miss.

Although New Cross isn't the nicest of areas to visit in London, The New Cross House is a great place within it. We watched a world cup game here and had fantastic seats. The drinks were also very well priced and it had a really friendly vibe.

Glad to see the Sunday roast menu has been vastly improved but I can’t help remembering the disappointments here. It really gripes me to think that they couldn’t have included cauliflower cheese and yorkshire puddings before. The past doesn’t forget I guess…

Love it so much here having such a great time leaving nice review everyone come here and the quiz is so fun

Nice friendly space, food wasn't exciting

Gave us barely any food, overcharged me and the whole place has been completely refurbished and changed.. No lgbtq flags despite it being a well known place for the community. Was appealing and a waste of money.

Very nice Cask. They really pay attention to the cellar conditions. Good pub food.

Great atmosphere better beers even better food!!

Their sweet potato fries and chicken wings are amazing. It's a shame they never have sticky toffee pudding every time I've been there.

I've been in twice since the refurbishment (which looks good!) and found it to be a mixed bag. Service varied vastly between staff - the young person serving was lovely & attentive on my first visit. On my second visit I found the person behind the bar patronising and frankly a bit odd. It's not great form to repeatedly tell someone to cheer up even when they've said they're feeling fine... Beer offering is a standard Green King affair, nice to have a pint of Northern Monk's faith for under £6 though. Food again was a mixed bag. Burger, chips and halloumi fries were of a good standard. The wings however, were bone dry, with a mere suggestion of the sauce they're advertised with, probably a GP saving device but for around a tenner I'd expect more. Don't fear the sauce!!!

Went here as the pub from outside looked decent, tried ordering pizza but had no pizza dough left, then asked for a Cheese and bacon or katsu curry burger but also had no burgers, so was left with the BBQ chicken which cost £17, it was one small piece of chicken with burger cheese microwaved on top, the side of chips was 10 chips as shown in photo and onion rings were cold and definitely re heated.

Lovely food and atmosphere 👌 Team is always very polite and friendly. Highly recommended

Nice place, but it's closing down... unsure if permanently or temporarily

A old long time haunt revised , good to see they have some craft beers too

A fish with lovely and crunchy obviously I fish and chips with excellent for days

Great place for seeing live music on the southeast when Deptford meets New Cross.

I love this place. The vibe, the food and the drinks are perfect. I hightly recommend! If you want a good summer beer, take the Juber cut with peach, delicious!!!!

The place is OK but the cocktails… I advise you stick with beer! I had a margarita and is was repulsive. £8.50 in the drain!

We spent our Sunday in London at the New Cross House, and it was absolutely the best time we had in London. The drinks are delicious and reasonably priced. The food was reasonably priced and delicious as well. I had the roast beef, and it was cooked perfectly. My friend had the fish and chips, and that was cooked to perfection! After our lunch, we spent the next few hours hanging out and drinking and the staff amazing! They were so nice and friendly! It was a wonderful experience!

We really enjoyed everything!super tasty food (we went for the Sunday Roast!)and good service, the place is nice and the back garden lovely, definitely we will be coming back!

This place is right in the middle of New Cross and New Cross gate stations and has plenty of seating including indoors, outdoors and a cute extra building! They offer pizza which we didn’t try but loved the decor, the pride flag painting and the decent prices! A great place for a cute drink and catchup ✨

Great range of drafts, and the food was really nice. Laid back atmosphere and the staff were really friendly

I had the lunch special of rib eye burger .... If was served with skin on chips very nice burger, at one point I did wonder how it would fit in my mouth ... My friend ordered the pizza and it was massive fresh and light . Staff where extremely helpful Charlie , Tom where very accommodating as they got my order wrong ... And were so helpful and professional . Great place lovely spacing and plug points and booth are available. Lovely decor and really close to the New cross gate train station. .... Visit !!!!

Top quality fresh pizzas at a good value for money

Nice pub with friendly staff. Thanks to the ginger lad from Newcastle for helping us all night whilst our event was on, very accommodating.

Great pub with friendly staff. Good amount of events and will definitely be back.

Lovely pub with a cozy environment. Fantastic selection of beers. Will definitely be back soon!

Nice lil place to go and grab a bite or catch up on some work. The food tasted nice, I got a margherita pizza and chunky chips. only negative comment was that the food order got backed up, so we had to wait for our order to be placed. It's very child friendly, so it could be noisy at times.

Nice beers, nice food. Lunch time meal deal is lovely

This is a nice pub and the guy behind the bar was really nice and knowledgeable about the beer that they had - however I think the pizza game is really lacking - I would have ordered a burger if I knew this is what they were like.

The staff were really helpful and personable, the pub is a great space. I would definitely visit again

Update: much better these days! Good lunch deal on burgers & pizza. Staff really freindly & helpful Great pub & well worth the visit ============ Decent beers, so the stars are for that. However, they deliberately serve the veggie burger with *less chips* than the meat ones. As confirmed by the barman. Poor

We went there for tango class. The pub was not busy on Sunday. We will try food there next time.

Great pub, really good vibe, nice staff and good food... They also do a quiz night on Thursdays which is always a laugh

Lovely staff, absolutely awful food across all the dishes we had. It arrived at staggered times so we couldn't eat together. Pizzas and burgers dry as toast, chips from a bag in the freezer. For its price point it is way under the under.

What a lovely place. Spacious, good selection of alcoholic and non-alcoholic drinks. There is an outdoor area in the back. Also the food is affordable and above standard pub food. Due to the large room it can get quite noisy. Also there are regularly art exhibitions on the walls and I like that there are mostly students coming here, also a majority of the pub staff are students, which I find quite refreshing.

I had booked a table but didn't manage to find it . Nevertheless we found space on the end of a table and had a pizza which was good.

We go to this pub quite often and there’s always a lovely atmosphere, the staff is friendly and I get the feeling the other customers are relaxed and safe to be around. The only issue is whenever we go they run out of food or drinks that we order, which does happen quite often. Other than that I would definitely recommend.