The Navigator in Fareham

A convenient location for me and friends to get lunch during a busy day. The midweek menu has some great deals that really do help with the pricing which has gone up. The food was good and portion sizes seem to still be more than I can handle. We had a wonderful young woman Ashley who served us. She expertly helped us through the allergens as I’m celiac and was just a bundle of warm energy even though she was the only one working she kept speeding around and keeping us all happy

We went to harpers for lunch on Sunday and it was a lovely environment. We were greeted by Peter who sat us to our table and served by Liv who was very informative on the food and handled the allergies on the table very well. We had the beef roast which was very filling, and the sirloin steak with a half rack of ribs added on, which was cooked to a perfection and the ribs had plenty of meat on them. Thank you for the lovely experience.

What a lovely restaurant . We came here for my nieces birthday meal and literally chose it from a photo seen on instagram. We had no recommendations but we will certainly recommend to others and come back again ourselves. Food was lovely, service from the fabulous Nicki was outstanding. At the end of the meal she said she was new but you would have never had guessed. She made our family gathering all the more wonderful.

Such friendly staff and lovely food. Really nice atmosphere too. It was nice to have a mini dessert with a beverage, really good idea.

We arrived quite late in the evening but the food was great! I opted for the wings but not the challenge they have there. Even the basic portion for £15 was excellent value let alone having free top ups. There were lots of tables doing it around us and we saw mountains of bones. Fair play to them! But my point is it is such good value and honestly a great atmosphere. Ashley was our waitress and she was exceptional, she spent a good amount of time with my daughter as she wasn’t sure which steak to have or how to have it cooked. She’s very knowledgeable about steaks and paired items nicely. I am in the industry and she’s someone I’d want in my business. We will be coming back with more friends for the wings though! Only gripe was that there wasn’t enough sauces and we had to ask to get more Thanks

Very good meal here on a busy Sunday night. Steaks, burgers and fish and chips were all very tasty and we had really good, attentive service from our waitress Olivia. Thanks all

We visited Harpers Steakhouse for lunch, my wife and I both decided on the Rump Steak. We were shown to our table in the restaurant area by a charming young waitress, who asked if we wanted drinks etc. Our Rump Steaks were cooked to absolute perfection, which can't be said for many restaurants locally, and everything was piping hot, which again is not always the case. We were so impressed by the food and atmosphere in the restaurant, we have booked again for an evening meal. If I have one small gripe, I feel by having a rather large condiment tray on the table, it takes up too much space and gives the restaurant a feel of a chain pub rather than a sophisticated restaurant, but that's just my view. I would certainly recommend giving Harpers a try.

I took my son and girlfriend for breakfast. They ordered Eggs Benedict I ordered Eggs Florentine. All 6 eggs were hard and luke warm, the muffins were soggy and hardly toasted. My Son went and complained, the waitress came out with two poached eggs on a tea plate put them on the table and walked of without saying a word. We didn’t want to make a fuss so we finished our food and paid the bill of £33 including 3 cups of tea. I did tell the girl at the till that the breakfast was shocking. She did apologies. It was a lovely venue but we won’t be returning

Wow. Great wings. Perfect coating, perfectly cooked. Fries & three sources. All with a happy hour pint of Asahi. Finished with Apple pie & custard. Great service by the lovely Evie.

So, this is our first time at Harper's Steakhouse since it's become the steakhouse, and the atmosphere here is much better than it was before, even though that was brilliant in its own right. The decor is lovely, warm and inviting, fresh, clean and modern! We were served by the very knowledgeable Evie, who helped me with my rare food allergy, she took everything down to let the chef and bar staff know, so that I didn't have a reaction. She didn't miss a trick! What a friendly person, another foodie person like us, so we really trusted her judgement and recommendations. She's the exact person we'd hope for in every restaurant to serve us! The lads at the bar were great, taking our twist on beverages due to my allergies seriously. The other staff were nice too. Plenty of smiles from the other servers. The food was absolutely to die for!!! I would highly recommend it! That was the best rump steak I'd ever had, the best sweet potato fries I'd ever had and my husband REALLY enjoyed his Chateaubriand steak, even though he'd originally ordered the Tomahawk but it wasn't available at that time unfortunately, so the Chateaubriand did not disappoint! Our fault for getting there later! Again, the place was well kept and very tidy, the ladies bathroom was well stocked, and yes I will rate a bathroom in a restaurant because it's important. Will we go again? For definite!! The only thing I was disappointed about was how early it shut, we could have quite happily stayed chatting with the staff... But we'll leave that for another night. Thanks to all!

Visited Harpers Steak House at Lower Swanwick on 10th June for Dinner with my wife. This is the first time we have been to Harpers but chose it as we were berthing our boat for two days at Swanwick Marina, opposite Harpers. We did not book a table. We were greeted by Chloe and shown to a very nice table for two without drama and introduced to a waitress called Freya, who was working her first shift at the Restaurant. Freya look after us with a great smile and just the right amount of chat and attention. The food was good and nothing seemed to rattle Freya considering her lack of experience. She look after us perfectly and I felt compelled to leave a glowing review of her abilities, she will make an excellent addition to your team and I hope that Freya sees this review and realises that she is a great Server/Waitress in the making. Next time we are berthed at Swanwick we will return.

We've visited Harpers a few times now and are never disappointed. Great food and great service. Will always go back.... especially for the breakfast.... Great value for money and is so good.

We absolutely loved our stay at Harper’s. From the moment we arrived to when we left we were warmly welcomed and all the staff were incredibly friendly. We had both dinner and breakfast and couldn’t fault it at all. We stayed in chalet number 15, the rooms are very well decorated, very clean and the fresh milk is a very nice touch. Would definitely recommend

Nice layout, quiet location - that's the good points. Honest opinion from a 55 year old man - having been to lots of restaurants in my time . Staff - none of them looked happy, feel like they've gone to work as they have too, not gone to enjoy what they do. Shown to the table, no mention of what most restaurants do ie, name of who is waiting on you. Sat down and within minutes unknown waitress without a badge or intro, came to table and asked if we were ready to order (far too quickly). Asked for coke zero as that's what was on the drinks menu - no options of size was offered, came in glass bottles. Later asked if any soda on draft to be informed Pepsi Max on draft at bar!! (Would have ordered this first if known). Ordered from the main menu (no starters wanted) Rump steak + upgraded to ribs and one pulled pork burger. Waitress informed me that the ribs were not showing as available for the upgrade, but were on the main menu, so said she would come back to let me know if available before confirming the order, giving me time to change/alternate my choice. When we finished our first drinks and ordered our second drinks, asked for any news on the ribs, she just informed they have them and the order had gone through. (would of been nice to have this confirmed earlier, before they processed the order). Tasted my wife's pulled pork burger - very tasty and lots of flavour, but only based on one mouthful. My steak, on the size and how it was cooked medium rare, was spot on but lacked any flavour. For the price you pay for this steak, you would expect a higher quality with lots of flavour. Ribs were very dry, which I can only say "where was the sauce"?? The fries were good and the single mushroom (10/10) had plenty of flavour. New waiter came to collect plates and we asked him for the bill. Driton gave us our bill with a "how did we do card" with his name on (bearing in mind that was the first time we had seen him). He was also very hard to understand as quite mumbly, considering the restaurant was fairly empty you can't blame this on noise. Overall I would not recommend visiting here and poor service, not great food and expensive. I hope Harpers read this review and take this feedback for improvement.

Great fast service and fantastic steak.special mention to Driton for his service. Will certainly be back.rooms really nice aswell

We went to Harpers for a family birthday as a last minute replacement for another venue that let us down that day, and everything happens for a reason, and I’m so glad we ended up at Harpers. The server DRITON, was polite, friendly, attentive to our needs and couldn’t ask for more. Food was really tasty and my son really enjoyed the all you can eat chicken wings, and is looking to go back very soon. Hadn’t been back since it first opened and I’m now thinking to myself….. WHY NOT?

This was a great find. The menu was extensive and reasonable. Steaks were cooked just right and as requested. Very dog friendly. Pity there wasn’t a better view over the river but everything else was good.

May 4th My Birthday with most of my family absolutely brilliant Thank you so much Lauren and all the brilliant team at Harpers. Exceptional and simply perfect thank you all

We went out for a birthday meal with our best friends. We had a range of main courses including chicken and steaks. The steaks were cooked just right, and the service was fast and helpful. The Biscoffi Sundae was indulgent. I've had them before, and will have them again. A great meal. Recommended.

Great hotel central to Swanwick very clean and tidy very quite .SUMMER the girl who checked us in was just fantastic very helpful and went the extra mile to sort out the accommodation great helpful girl really thorough

Lovely evening meal for my wife’s birthday. The food was delicious and very well presented and we received excellent service from Sophie.

poor service ! empty restaurant . sunday breakfast. family of 4 adults . 10 am sunday morning. walked into a nearly empty building . 2 bar staff at bar completely ignored us . no good morning or hello . The manger appeared after a few mins . asked if we had booked . We hadn’t . but the place is empty only a few couples eating breakfast . we were told we could wait 30 mins then be seen to. The place wasn’t even busy . empty tables everywhere . no friendliness or warmth in this harpers . WE will never go here again first impression stick. Bad customers service . on a sunny Sunday morning you shouldn’t have to book if you wake up wanting a treat and an empty restaurant can afford to offend paying customers .lets be honest it’s not cheap there .

Visited here for lunch a week ago with my Aunt and cousins. The decor is very pleasant as are the staff, our waitress was lovely. Sadly the same could not be said about the food, it was poor quality and poorly cooked. The staff did all they could to please us, offered a different meal for one of our group, and a round of free drinks which was greatly appreciated but the meals were sadly not enjoyable. Better quality food needs to be purchased so that chefs and produce good worth eating, you can only do so much with poor quality food. Shame because everything else was very good.

Myself, partner and two children visited today. Lovely warm welcome from Lauren who was also our waitress. Very friendly and helpful. I had the beef and gammon roast, partner had the full monty, daughter had kids beef roast and son had tomato pasta. Didn't have to wait long at all for the food but also wasnt worryingly quick! We all thought our w was amazing. Roasts really were lovely with all the trimmings cooked perfectly. Will definitely be returning and recommending to friends and family. Thank you to Lauren for being so warm and friendly.

Thank you to Sadie who looked after my friend and I so well. We were celebrating my friends birthday. A very good experience.

Fist time we have visited and will definitely be back. We were a group of 7 and all had excellent meals. Great service and staff very attentive.

We enjoyed a good lunch in comfortable surroundings at a sensible price served by the delightful Holly who was very efficient.

Great location for a sailing weekend, comfy room, great food with friendly attentive staff. Well done and keep it up and will definitely be back.

Staying at Harpers Steakhouse ‘comfy rooms’ and they are really comfy! Excellent food and wonderful service from Holly in the restaurant

Yesterday my friend and I went for the bottomless brunch at Harper’s. Hollie was so accommodating, she couldn’t do enough for us! She had our drinks topped up continuously and was very friendly and smiley. Will definitely be returning. The food was also delicious. Well worth the money. Thankyou

Where do I start?, walking in we were not greeted in any kind of friendly manner, going to the bar the barman had no clue on the measures of drinks, trying to charge me double for a single shot of baileys. we then got seated on to our table, this was a usual Sunday, not busy at all. The lady came over to take our order we were then informed that there was only 1 fillet steak left, this is at 3pm in the afternoon. We then changed our order and one of our group ordered the fillet steak. Our starters came out around 15 minutes after we order, we ordered sesame chicken to be served with chicken that had no sesame seeds on it and to be told that there were no sesame seeds left so we were served just the chicken. About 20 minutes after this our mains came out and I honestly just couldn’t believe the state of the meals. The fillet steak was cooked perfect, the peppercorn sauces were stone cold, I then saw a bug in my salad on the plate to be told that it must have fallen from the ceiling, when it was 100% in my salad when they put the plate down. My husband steak was grey and bland, along with the rice that had no taste what so ever. They came and took the food away and bought us back a sirloin as they had no fillet left and the peppercorn sauce was still stone cold, along with the chips and onion rings were dripping in oil, I had to actually use my napkin to try and get as much of the oil off, but in the end I just left them. They told us that they were going to take off some of the money from the steaks that had to be sent back, just very disappointed, will never go back here , it was our first time here too. My daughter went a few hours after us and also said that their meal was shocking too.

Service was extremely slow. It was very busy so we did allow for that. The caesar salad wasn’t very fresh. The chicken was dried up and the avocado made everything mushy. The fish and chips was disappointing (changed chips for jacket), the jacket potato was done in a microwave very basket and the fish was small and tasteless. Decided against deserts due to the poor service and wait. Generally the food was disappointing and not warm, obviously cooked ahead of time and left on hot plates/under heaters

The food was excellent as always the service was amazing and Sabrina the server did a fantastic job she should been given raise and get a promotion myself and my wife found that Sabrinia provided a standard of service that Hapers can be proud of and we will be visiting again

Fantastic dinner couldn't fault anything about the experience, fantastic service from Driton who made the experience great. Would definitely recommend and will be coming back!

Took my granddaughter,7, for an early dinner and both enjoyed it very much. The kids burger was excellent quality - nice to have just a smaller version of an adult one rather than the thin shoe-leather often dished up on children's menus. I had the pulled pork in lettuce ‘tacos’ which was lovely. Driton was excellent and looked after us very well.

Is a great experience coming here. Food is absolutely excellent. Cocktails are lovely. Staff are brilliant Five Star. Was served by Driton, awesome guy, really nice and attentive, exactly what you want for a special meal out

Lovely place would recommend to anyone. Hotel room lovely clean comfy quite .staff were super friendly. Will definitely stay again and also an amazing price.

Lovely steak meal. Great service by Lauren. This was our second visit and we were not disappointed. Thank you and we will be back

The most delicious food, in a lovely environment. We chose off the midweek menu which was really good value. Our server (Sadie) was very smiley and helpful.

Popped into Harpers on the way home from a river walk with our dog. First time here and will definitely return. We had a Signature and Buttermilk burger and the meat in both was perfectly cooked and seasoned! Apple pie and Tidgy brownie for dessert...

Holly was a fantastic server! Did everything for us, and was so personable. She really made the experience great :) The food was fantastic, highly recommend the full English and the salmon. Beautiful dishes!

Went for a last minute roast dinner yesterday and can honestly say it was beautiful. Lovely service, food came out hot and fresh, wasn’t too quick but we also didn’t have to wait. Had Beef, Gammon and Turkey, all 3 were cooked to perfection. Head...

If I could give this place a zero I would ! Awful food we ordered burgers and they came out cold asked for new ones to be given original ones back microwaved! But not thoroughly enough as middle still cold ! Son had the 12...

We often pop in for drinks at Harpers, the New Zealand Sauvignon Blanc is really good. The alcohol is so good, we sometimes end up ordering chips or a lovely biscoff sundae - which is to die for. Got great service from Klaudia last time,...

Fantastic service and the food was delicious. The young blonde lady that waited our table was amazing. Nothing was too much trouble and she went the extra mile as our 3 year old didn’t want breakfast, she asked the kitchen if they could do him...

We were driving close by and fancied a Sunday Lunch. We called them up and they told us they had tables available. We were surprised how empty it was and nearly made an excuse and left but we were shown to our table and both...

Beware! We rang and booked. But arrived to find we had no reservations desire being accepted for a table because the guy who answered the phone had no idea the restaurant was fully booked. In other words incompetent staff do not trust them. We went...

We took my dad, who has dementia to Harpers for a Sat evening dinner. The staff were so patient and friendly especially as he finds it hard to make decisions and communicate. The food was great, we had steaks, burgers and chicken dishes and all...

We went to this place last night after reading that this is one of the 10 best steakhouses in Southampton and it is very good indeed!!! We ordered steaks, burgers and roasts and the family loved their food!! My daughter can't stop praising her sirloin...

We booked Harpers quite late notice (only a week in advance) for a family gathering after a funeral. The staff were amazing, from the initial enquiry and booking, to the day itself. We hired the function room at the rear so it could be private...

Service is always spot on, with a special shoutout to Driton who is the best waiter in the joint. Very knowledgeable in the menu and drink section, always recommends tasty items to try. 100% recommend

This is our third time in a row at Harpers for our Xmas breakfast. Last year, I gave a 5 star review however 12 months on, I'm afraid we've come away disappointed. Firstly, I must say that Hope was our waitress. She was fantastic from...

Just wanted to leave a review of my experience here. All of the staff team were brilliant and proactive in their respective duties. Especially, Olly the waiter that served us, and Connor the bartender that instructed the other bar team members on how to make...

Recently stayed another 6 nights at Harpers ( stayed twice previously in January this year). We were in the area to see friends and family. We met them for brunch on several mornings at Harpers, food was great, staff really friendly. We would like to...

We had an area hired out for a private party, with buffet food provided. Food was tasty. Toilets clean - always one of my main criteria! We were well looked after; thank you!

THE best gluten free sticky toffee pudding ever!! It was so good / I actually couldn’t fully believe it was gluten free!!! - but our lovely waitress, Hope, very kindly went back to the kitchen and took a photo of the ingredients … and she...

Not been here for many years (back when it was a different name), but had an amazing evening with a large group for a private party. It’s a lovely venue, and Summer and Steve were very accommodating and helpful, ensuring we all had a great...

Had a fantastic time with friends at a big get together. Summer and Steve were so welcoming and organised. Great atmosphere, great food, great company. We were a large group but still got that personal service at all times. We will all definitely be back...

We had a lovely evening on Tuesday 12th December with a group of friends. Steve, Summer, and the team looked after us superbly, and we had a great time.

Food was plentiful, freshly prepared and very hot when it arrived at our table. Very friendly and welcoming staff.

We visited yesterday evening for our Christmas party. We were a large group and were made to feel very welcome. Thank you to Steve and Summer.

Great night out celebrating Swan Samba’s Christmas social. Harpers put on a great spread of food and looked after us really well! Thank you!!

First time here since it's become HARPER'S STEAKHOUSE - wow, what a welcome! Lovely venue, beautifully decorated for Christmas. Great use of space inside and a fantastic Xmas craft market early evening, showcasing lovely products from local producers. Inside there are cosy areas as well...

We visited Harpers steak house last night for a private Xmas party. Steve and Summer made us feel so welcome and laid on a lovely spread. It’s beautifully furnished and felt very festive. Thanks so much - we will be back!

Had a wonderful evening celebrating Christmas. We were looked after beautifully. Thank you so much for everything.

Wow what a brilliant evening my friends and I have just had at harpers. Therr was a big group of us there for our xmas party and we were looked after so well by Summer and Steve, the food was great and the atmosphere was...

I visited on the 9th December 2023 for dinner with my partner and was really pleased with the brilliant and friendly service that was given by Driton. He made my experience at Harpers really enjoyable. Food was great, I will definitely be returning!

Previois versions of this pub/restaurant have traded a little on its great location. We would definitely come here for that reason, and food was always fine if variable. Long waited for reincarnation as Harpers, whose concept seemed similar to another branded steak outlet in Whiteley, although managers promised to beat that one! Having tried it, have to say it's early days. Good effort but not quite there. Steaks seem expensive but do include all the sides (potato dish, vegetables or salad, sauce). One big plus is their meat is all British unlike the other place! Steak was very tasty, liked dauphinoise potatoes as alternative to chips, bearnaise sauce was lovely. They missed the mark with very undercooked mushrooms and tomatoes, shown the grill so at least not fridge cold, but a raw field mushroom isn't pleasant. So overall it felt a bit overpriced. Will give it another go as it deserves to succeed, staff are very attentive and it could be great.

Service was very slow. Half the menu was not available as they were busy! It was Sunday evening at 7pm and of course due to COVID all tables were prebooked!Food came out eventually and was overcooked.Compensation was a glass each of very poor wine!Only quick part of the night was bringing the bill.Don’t think we will be going back.

Short and sweet. The service was fantastic and extremely friendly. The food was excellent and the portions were incredibly generous. We visited on a Sunday lunch time. I highly recommend the roast it is superb. 10/10👍

When arriving we were left for 15minutes without even a drinks order. This was because they were trying to sort out a family of 7 who had been put I. A booth that should only really fit 4 plus 2 children. A chair had been put on the end which was right next to our table. The waitress tried to resolve it and then the manager came over. She was incredibly rude arguing with the family and not listening to them at all. I explained I wasn’t comfortable with the chair being right against our table and she was again incredibly rude to me.Once this was resolved the rest of the meal and service was fantastic and our waitress was wonderful and really hard working. It’s a shame it was spoilt by a young clearly inexperienced manager who has totally the wrong attitude to work in hospitality.

Been looking forward to brunch here with my friend and never been so disappointed. The front of house was so unwelcoming, we put on the reservation that we would be coming with a small dog. No one got in contact to say, we couldn’t sit inside and got told on arrival we weren’t welcome inside with him so had to sit on the terrace. Waited ages for drinks, which arrived warm and then even longer for the breakfast to arrive. I’ve never been so underwhelmed with the arrival of food! It just looked naff! And certainly wasn’t worth the 1 hour 15 min wait. Not rushing to go back that’s for sure. The best thing was the lovely waitress, everything else was a massive disappointment.

Great bottomless brunch for the whole family at harpers. Lovely breakfast food, great selection and flowing cocktails

40 min wait for breakfast when we were the only table in there. Plastic wrapper still stuck to the pancakes! Uninterested staff when we complained. Definitely will not ever be going back for breakfast or an evening meal, never had a bad experience at Miller & Carter up the road so will stick to there!

This place has been rebranded and opened once covid restrictions were loosened. I have seen for weeks the notices to say they were hiring and hoped they had filled enough spaces. Sadly I don't think they have. The service was way too slow. Our waitress was great and very apologetic. I also found the restaurant was very noisy and it was hard to hold a conversation despite being a party of only three people. On a plus side my steak was great. My wife's dinner wasn't cooked as requested but a full refund was given. I'm not sure I will be going back.

Twin daughters birthday meal was amazing and our waitress Aaliyah was so professional and informative about the food . She couldn’t do enough for us . Will definitely come back to one of the best restaurants in the area .

Great service from start to finish!! We were served by Rebecca, who offered a great experience and will definitely come back again!!

Don’t normally write reviews , but this place is worth it ...Visited for dinner for the first time , and have to say can’t knock it Rib eye was up there with the best and I have visited restaurants all over The staff and service were very good too Worth a visit , I am not local to this restaurant but , I will definitely comeback Just hope they open one of the restaurants near me Pangbourne As they got it spot on , with superior sourced produce

I'm always dubious about new places expecting delays or issues but Harpers seem to have smashed it.Visited 2 days after opening & very impressed. The place looks great & the staff were fabulous. Service was outstanding. Visited on a lunch with some friends, it wasn't overly busy but was a fair few tables full. Served & seated straight away & waiter gave us some good recommendations for food. Drinks came within 5 mins of being seated. Ordered from lunch menu and the food was amazing. Hot, well presented & good portion sizes for the smallest lunch meals. Staff attentive throughout, great selected on menu & lovely setting. Highly recommend.

We went on the 2nd night after the ‘reopening’. The waitress explained it was classed as a trial night and that we should expect a slower level of service - hence 50% deal. Well explained and understood. Yes service was a bit slower but no issue as important to recognise still finding their feet post lockdown. I had the steak which was good although feel it would be overpriced at the standard price. Overcharged at bill but soon rectified. One of our party was sick that night following the meal.I then went for Friday lunch. Really disappointing experienced. Despite loads of spare tables put ourselves and 2 other groups right next to each other - felt cramped - not enjoyable and no other dinners were seated in that part of the restaurant whilst we were there. Jack the waiter was good. Food was really poor chicken burger and Fish & Chips. Later that night I , as my fellow diner was earlier in the week, was also sick. Two visits, two occurrences of sickness following eating at the same establishment. Certainly has put me off a third visit.

Even though not particularly busy for a Saturday we had to wait almost an hour for our main. Ignored when we first arrived and not even asked if we might want a drink. The main of a fillet mignon came well done when ordered as medium rare. Chunky chips were pretty poor, more like crunchy left overs. Not really worth the +£100 we paid for the experience. Need to up their game.

We were the lucky ones being supplied a free 2 course meal on their ‘soft opening’ night so really don’t want to be too critical.We both had starter/main course. Starters were calamari & chicken wings. Slight issue with how hot they were & had better calamari but wings tasted good. Mains were rib eye steak ( tasty to a degree) with Stilton sauce ( very good) and chicken n ribs. Chicken was great, ribs not so great. Wife had excellent wine but this was £9-50 a glass! Overall then a bit underwhelming especially when you consider the normal prices ( wouldn’t have had much change from £65 or more).Not dog friendly anymore either. Waitress said they were trying to go more upmarket.I wish them well but I’ll leave Harper’s to all the dog-free upmarket folk. And I’ll miss the Navigator.But thanks for the freebie.

Attended last night a table for six. Early days for food timings but the staff kept us informed and the starters and mains were great. Recommend the buffalo wings and the sirloin all cooked spot on.Live locally so another good place to have a drink and food.James H

We booked an early dinner on Monday and were made feel extremely welcome by the team! As the tables later were booked we were anticipating needing to vacate the table but this wasn’t the case and we outstayed most that arrived before us!As it was a training evening we prepared for a few hiccups as the kitchen and front of house got back into the swing of a full evenings service! However we were delighted with the attentive service from our waitress Alex and the manageress who checked on us several times.Everyone in our group of 4 had 3 courses and we could not fault any of the food! The smoked salmon, prawn and crab cocktail was different and delicious! So was the Bruchetta!For mains we had fillet and rump steaks, all perfectly cooked, with a refreshing side salad and a choice of a pot of dauphinois potatoes or chips!Dessert was equally delicious and washed down with an Expresso Martini cocktail (thank you!)Overall, we were very impressed and we will definitely be booking a table here again rather than the close by Miller and Carter!

Harper's Steakhouse has a great recipe on paper... A good location, Nice space, decent parking and inviting premise. Unfortunately the execution was very poor, and even worse, no reparation was made to and win us back over.With a booking for 7pm, our party were fully sat promptly by 7:10, with drinks orders taken and delivered without any issues. Our server was cheerful and enthusiastic with our orderd taken by 7:20. The starters turned up in good time, and this is where things started to go downhill. One fo the party ordered the Mac'n'Cheese & Burnt Ends which arrived without Burnt Ends. This was flagged with a server, and after a small delay returned with 2 very small burnt ends added. This totalled less than a forkful, so was very disappointing.Starters and drinks were consumed, and after a wait of 20 minutes or so, the plates were cleared. No one checked to see if the starters were ok during the time we were eating them.After another 15 minute wait we flagged down a server to see if we could get more drinks, and these again were produced relatively promptly (From what I could see, the Bar Tender was the only person coping with the busy orders and kept the bar running much more smoothly than everything else single handedly).After another 20 minutes or so, we flagged down a server to find out what had happened to our mains. Soon after a managaer come to our table and informed us that the mains would be a minimum of another 25 minutes wait, and that the issue was due to a large amount of orders. The manager's tone was abrupt, accusatory, and only just on the polite side of down right rude. One of our party indicated that we had booked and ordered in good time, and that such a long delay was the restaurants issue and not ours, and we would appreciate our food as soon as possible. We waited another 15 minutes for the food to actually arrive, and 4 of the 5 steaks were fine. We had 3 8oz ribeyes that all looked they had been cooked as ordred and looked to be decent cuts. One 8ozsirloin steak was cooked medium well, and again looked like a decent well cooked cut. The last steak was my 10oz Sirloin, and I was less than impressed. Whilst the steak was cooked reasonably well, the actual cut itself was dissappointing. Far too thin, with a reasonable amount of silver side connected to one end of the steak. Also the grain of the meat felt very open and loose, more akin to a bavette that a decent sirloin. It was clear that other components had just bee cooked enough, my fries were pale and soft, not crispy, although they were not raw.No one came to check to see if our food was ok, or if there were any issues, or if we needed more drinks.After finishing, we again waited a reasonable amount of time for the table to be cleared, then probably another 15 minutes before someone came to bring some dessert menu's over. Another 10 minutes and we placed our dessert and coffee orders.These did arrive promptly, although the restaurant was starting to empty by now, with no one looking particularly happy.Whilst chatting with our server during paying for the bill, it was clear that the serving staff had been told not to acknowledge the issues or offer any kind of apology or compensation for the delay or issues.Unsurprisingly, when paying the server didn't prompt us to leave a tip.The decor of the restaurent was nice, and if there had been any acknowledgement by the staff about the issues or delays, even if this had just been an apology, I'd probably give them another chance. Starter, Dinner, 2 desserts, 3 hot drinks, 7 soft drinks, a beer and 2 cocktails cost just shy of £50 a head, which is expensive for the quality of food and servie provided.At no point did the staff willing offer any details about timings, telling us there might be a delay or apologising for delays.As the only interraction about the delays were with the floor manager, and they offered no apology or fault on the restaurant and just kept saying it was due to when we'd ordered, I'd steer clear. There's a Miller and Carter a short distance away, that would cost approximately the same, but you'd feel you had a meal worth the money.

Charging £30+ for a steak you must nail it when cooked to order. 3 our 4 were overcooked but very well handled by Rebecca our waitress and the manager who apologised. We were given some token extra sauces and well looked after.Cocktails were great using the 2:1 deal.Starters were good, they just need to nail the steak delivery. It was pretty full when we went and only 2nd day open.I will give them another try as the service was good,

Avoid and go somewhere else until they have got their act together. Food is OK but very very slow. Drinks came about 20 mins after we ordered, starters (one of which was wrong) about 35 mins after we ordered those. The mains were nowhere to be seen 90 mins after we arrived. When we asked how long they would be we were told, I assume by a Manager, they would be "another 25 mins" with no apology and an explanation that made it seem like it was our fault they were busy and backed up.It got no better (even after our complaints, which you would think it would). No check backs and had to flag staff down to order a second drink. 2 other tables in our immediate vacinity complained too.Avoid, at least for now.

Had two wonderful fillet steaks tonight one of the best I’ve ever had. Many thanks to our lovely attentive waitress Aaliyah who was amazing all night. Coming again next week!

Was excited to visit here after seeing the new branding and of course after lockdown restrictions being eased. The refurb looks good and the decor is smart. Unfortunately, that’s where my excitement ended. Service was quite slow and it was an hour until we had starters. The sharing starter platter was above average but could have been hotter.I was really looking forward to the flagship main Chateaubriand or the Tomahawk steak. Neither were available as they’d run out! I mean if you’re a newly opened steakhouse there’s one thing I’d make sure I have plenty of. It was around 90 minutes after we sat down before we had our mains. This was a 5 o clock table booking and although it was reasonably busy it was certainly not full. I would happily eat my steak raw but other half had to send her steak back as it was served almost blue when medium was requested. The sauces were luke warm and the veg was cold. If I had to guess I’d say the staff weren’t getting things served quick enough from the kitchen but I could be wrong. The dauphinois potatoes are nice but to use the word ‘signature’ seems a bit of a stretch. The staff were all friendly and polite but I think the whole team needs some more training as this could have easily been a 5 star review with a few tweaks. I hope they will iron this out over time but it will be a while before gambling on it again as there’s too many other options in the area to be disappointed when treating the family to a meal out. I’ve given it an average (3/5) rating as we dined while they were doing a 50% offer for the opening nights. If I’d paid full price then it would have been a 2.

We visited today, had a very warm welcome. Even though we arrived early we were seated straight away, our waitresses Jasmine and Alex were really lovely. Food arrived in good time, piping hot and cooked beautifully. We will definitely go again.

We arrived and were told to “bare with us as all the staff are training tonight” to which we replied “no problem”. We were seated and gave our drinks orders and the drinks arrived very promptly and upon delivery we were told that we couldn’t place our food order for at least an hour as the kitchen could not cope with the amount of covers. What was the manger thinking. We will not return especially as Miller & Carter are not from them and their food and service is excellent.

The food was amazing and service was even better! The staff (in particular Micheal) couldn’t do enough for you. The place has been refurbished to a high standard too. I will be back (soon) 👍🏼

Just returned from a really excellent meal at the new Harper's Steakhouse in Swanwick. Steak was superb. Our waitresses were Alex and Ciara both lovely. The manageress had a nice chat and checked we were happy without being intrusive. Good Luck for the opening on Monday... We will recommend you for a special treat .

Visited for Saturday lunch with my family, Victoria was amazing, very attentive. Food was incredible, won’t be long until we are back!

Brilliant. Sat outside and ate a lovely vegetarian meal. The Mac and cheese was great, and the house wedge salad was even better. Heaters over the table were really effective and the staff made our visit a pleasure. Will defiantly be back again.

We ordered 4 roast on Sunday 3 x chicken and one beef.We arrived 25 minutes early which caused confusion and we left one tray of trimmings short. When we went to eat the dinners later that evening and realised something had gone wrong I contacted Shobna to complain. She immediately responded apologising for the mistake, and she called me the next day to financially reimburse us. I have to say they food was delicious, the chicken supplied was half a whole chicken, and my Husband said the beef was cooked to perfection. The Yorkshire puds were huge, and the gravy was really tasty, far superior than other take away roasts that I've had previously. More like a home cooked roast. Really impressed, thoroughly enjoyed it and would definitely order again and book to go to the steak house as soon as it re-opens.

I had the Mothers day Sunday roast, which was a click and collect event, well organized. I ordered 1 and it came pipping hot, there was so much that it served 2 people. Came with half a chicken ,4 roast potatoes, 1 large parsnip, 2 carrots ,cauliflower cheese, stuffing ball ,leeks, large Yorkshire pudding and gravy, of which there was an extra pot of. Also had the apple crumble and crumble with custard.it was delicious and would recommend. great value for the roast at £14.99 and the apple crumble at £4.51. Really hope they do a similar event at Easter.

The food was cooked to perfection, the staff were very polite and efficient. I felt when I booked the table that it was a bit pricy but thought "what the hell it's only once a year" however it exceeded my expectations and thought it was very good value for money, It was that good I wanted to book for next year there and then!

What a fantastic welcome to our first visit as a local at The Navigator. Lamin (the Bar Manager) was very helpful and friendly. Food was fantastic (some of the best Chicken wing - starter), and washed down with selection of drinks which were promptly topped up.

Great food and service!Sadly tarnished by the fact after spending £150 on a family dinner for three on an Tuesday afternoon (empty restaurant) on being presented the dessert menu was told we could not order a liquor coffee unless we also ordered dessert, which no one wanted (just had two courses each!)The only other table next to us was a table of 5, having starters only with alcohol ++, obviously not from the same household!!Spoilt a family celebration.. won’t be returning!’Think the rules need interpretation! We were just there for a family meal !!