The Morfa Parc in Swansea

Great service very quick very polite very professional nice food very good value for money would recommend served by ZOE E

Very Disappointing. It was a Saturday evening, on arrival, and before even being shown to a table, and before even the menus were given out, we were greeted with "No rotisserie chicken available tonight sorry". How can a large restaurant chain not stock enough items for a weekend evening. Poor stock management !?. Like so many restaurants, this too had set out the cutlery, but had paid no attention to the surrounding area, either the floor space (covered in food from previous customers - all day!) Then the seating - (Greasy hand prints from previous customers) Surroundings and seating is all part of the service that customers pay for when visiting any restaurant, but to expect customers to dine with food at their feet, and grease on the seats, I find unacceptable. Another thing that made no sense whatsoever was, when you order an additional item, and pay extra for a larger portion of chips, it gets served up on a smaller plate, than that of a fellow diner within our party, who did not order any extra items, or larger portions of chips, which incidentally were 30% the hard / sharp / dry end of the potato !!! On visiting the salad bar, I was shocked to see that none of the items were covered. There were flies in this area, landing on and around the salad. I mentioned this to a member of staff, and I got a response of , "I know, those midges get in here all the time". Then no effort or concern was made to rectify the issue. Harvester management / local / regional etc...should take a serious look at rectifying some of these points. Especially the issue of uncovered salad bar / bread basket etc... which was open for flies / midges to land on. These restaurants charge top money for a poorly provided service. Service is a package of presentation, safety, and quality. All of which are very much lacking at this Harvester. Whilst I know it's only a basic restaurant chain, and not The Ritz Hotel, I still feel that, like many restaurants, maybe a Saturday evening should have a dress code, ie....just long trousers / jeans are a requirement. As sitting next to other customers who had come out on a Saturday evening, in football shorts, / working clothes etc, isn't very appealing. Especially to think that you may well be sat in a seat where a previous customer had been sat in sweaty sportswear / manual working clothes. Dining out these days is never inexpensive, but the service and food quality that is provided, for the money that is charged, is very very poor. Whilst many people who may read this may well think that this could be a lie, or a personal dog at any individual, I can honestly say, just like this review, it isn't. It is just based on a truthful experience.

Lovely catch up in Harvester. Zoe treated us with exceptional customer service. Zoe was kind, polite and nothing was too much! Zoe you made our experience extra special. Thank you so much

Went for a family breakfast. The menus had a wide chose with a great children's selection as well. we had to book a table for 10 am just in case it was busy. We were greeted by toni, who was very polite and friendly. we seated as soon as we walked in. Toni had our drinks order taken within 5 minutes, and our drink arrived, and then we put our food order in. Our food arrived all together and it was great. At the end we asked for the bill by Mia yet again a very polite d friendly member of staff who also told me about downloading the harvester app to get a discount voutcher as a new customer. That was great as she didn't need to a big thumbs up from me.

ETHAN Harvester Review *Meant to leave this review a while ago* Recently ate at Harvester in Morfia Park Swansea with my family. Our waiter was Ethan. He was incredible and made our night. To begin with he was fantastic with our two little girls and they really liked him because he was very sweet and caring towards them. He listened to all the random information the told him about themselves and it was very touching to see the way he interacted with them. He also got them excited to choose the food they wanted to order which can be difficult. My partner has allergies and it can be hard to find places to eat and feel confident that there will be no cross contamination. Ethan gave her all the information she needed and made made her feel fully confident. He described exactly how the food she ordered would be prepared and even said he would keep an eye on her order. When we ordered additional sides half way through our meal he didn’t make us feel like we were being difficult and made sure they came out before we finished our meal. I left feeling blown away by how much he went above and beyond for us while attending to lots of other tables. He really did give us five star service and should be training other people in the service industry because he is honestly the best waiter Ive ever come across.

Great service and good food. Our server was so lovely and very attentive; she really helped us to get what we wanted, and nothing was too much trouble. We had bad experiences at the Llandarcy Harvester prior to this; so the Morfa Harvester was so much better - what a relief!

Had a lovely lunch today and the experience as always enhanced by the smiling happy waitress SKYE ❤️ We have been going to harvester in Morfa park for years and Skye is defo a favourite of ours . Always helpful , smiling , friendly and polite , she is a lovely lady Thanks Skye xx

Zoe our waitress was so bubbly. Everything from the service to the food was impeccable. Greeting, top notch! Will be back next week.

Welcomed with a smile from staff on a busy football day. Seated and Zoe was our server she is a star went above and beyond for my family and my baby girl who’s 8 months old and she was so friendly to us and my baby she also helped with my daughters Cows milk/ dairy intolerant she got fresh produce from the kitchen for her veggies and answered our questions we needed before ordering. Would go back just for Zoe to serve us she was fantastic 5/5.

Shocking service, we waited 20 minutes to order food, due to staff members walking past. No communication between staff, at one point there was not a single staff member out front of house all was out back in the kitchen, the likelihood of a table walking without paying there bill was possible, Rude waitress, staff members play fighting behind the bar. At one point the bar tender addressed to the young girl working in the top section that “table 12 are ready to order” to which her reply was “why are you telling me for”, There was also one girl who was working her ass off, in the correct uniform, nobody else seemed to have an apron in sight. This harvester used to be professional run, with amazing staff, very organised and brilliant management team Now it seems it’s run by a bunch of immature kids.

I loved eating at harvester today with my family. We ate everything because it was all super tasty. We went to celebrate my brothers birthday and they were incredibly accommodating with bringing out his birthday cake, and accepting one4all gift cards. We were served by a lovely Abbie and she gave us all a smile. We will definitely be returning

Lovely evening, great service from Zoe who was welcoming and friendly. Food was lovely we had the rotisserie half chicken.

It's one of those things were 'Very good' is probably too good - and 'Average' would be a bit unfair. I think what tipped it for me, into the more favourable camp, was the service. We were served by Megan who was super-friendly and polite. Likewise, food arrived really quickly (even more so considering the very wide range on the menu and the numbers of people arriving). The negatives were that the place was damn chilly. I was freezing. We were all cold. Fortunately, over the next 45 minutes more people arrived which I think helped warm up the place. Equally, the food was 'ok' but not stunning. Looked a bit bland on the plate - and was. But the others said their food was great. So - not sure what overall conclusion to draw there. But it did the job, reasonably priced and, again, great service.

Restaurant was very quiet due to being game day in stadium next door. Place was very clean, open and a nice breeze. Staff were very attentive, enagaging, polite and great with the kids. Food was amazing. Possibly the best steak I've had in years, perfectly cooked & the beef dripping gravy as good as ever. Will deffinitely reccomend and will be back

Had a lovely meal today, our waitress was Sophie and she was really pleasant, helpful and patient. I was slightly late arriving and she had already sat and served my wife with a drink as she waited.

Terrible service, and food nothing special. We have been coming here for years as it is local to us , I can clearly say I will not be returning very disappointed ..

Went for food today , and had a lovely little waitress called Sophie .she was very welcoming and really good at her job , nothing was to much trouble for her , had the mix grill and was cooked perfectly and the salad bar is amazing can’t fault this place would definitely recommend this place to everybody , and ask for Sophie the waitress she is so lovely and polite

My son, 4 year old granddaughter & I often visit this Harvester and always find the staff very polite and friendly. Nothing is ever too much trouble and they're always smiling even when they're rushed off their feet. Today we were served by Chelsea who was an absolute delight. She was very calm, never rushed us & always had a smile on her face. Thanks Chelsea

We Called here unplanned when passing. Sophie managed to find us a table and was also our waitress. Amazing food! fresh, hot and really fast! Sophie was lovely, really attentive checking everything was ok and came across as very friendly and helpful. We will definitely be calling back.

Sophie was an amazing waitress. Nothing was too much trouble . Food was great. Will be back. Lovely decor. All staff were friendly

The restaurant was very busy but still received warm welcome. Seated quickly and orders taken quickly by. Chelsea who was polite and professional. The salad bar was most impressive and full on all varieties. Chicken was delicious. Really fresh and tasty. Good atmosphere and great food. Perfect mid week meal! Given how busy it was and with guests streaming in, I thought Chelsea was exceptional.

We visited Harvester on a Saturday night, after a girly cinema date. We were seated very quickly and our server came to take our drinks order almost immediately. The food arrived in good time and was absolutely delicious. We had a brilliant time and were looked after well for the duration of ourvisit. I have to give a shout out to our server, Michael. He was amazing all through our visit and ensured we had everything we needed. He was very funny and made us all laugh. Michael made an already enjoyable visit much more pleasant, he should be commended for a job well done. We will definitely be visiting again!

This has to be the worse harvester in the country. We visited for a family get together and we had a frosty welcome by a moody member of staff who turned out to be the “manager” It took over 30 min to get a drink and take our food orders The food itself was pretty good to be fair however when we mentioned how poor the service was the manager started an argument whilst other customers weee around. It ruined our evening then we had to pay £120 for the privilege too Avoid this place people! It’s really put us off going here again

Visited Morfa Parc harvester and I was very impressed with the menu good selection and salad bar was very clean and fresh. The staff was very friendly and very helpful nothing was too much trouble for them

Lunch out with family on way to our holiday break away. We have visited this site a number of times and we have never had a bad meal or service. Today was the same, food was amazing and all out together. Amy who brought our food out was polite, friendly and amazing with my children. We witnessed Amy also showing another child how to use the till who was curious as to how they work.... this lady was amazing and her service was outstanding!!

Came on the 7th to enjoy a nice birthday meal I must say your service is absolutely outstanding, everyone one was smiling nothing was too much for anyone, but hannah made the visit extra special! I've never seen such a professional but friendly waitress in...

Visited today and I must say the food was fantastic and the service by Amy R , I think that’s what her name is was exceptional nothing was too much trouble for her she was brilliant and the food we had was cooked to perfection,...

Came out as a group of 6 for a birthday meal. All was fine for most of our visit, service was good, food was nice, not much to fault. All of which was ruined by more or less being forced out by 9.30pm. Asked if...

Myself and my partner visited for lunch. Maggie our server was wonderful and helped with anything we needed. I had a steak and had to ask who cooked it as it was divine. I just wanted to keep eating it even after i was finish...

Excellent food excellent service food fantastic really good atmosphere fantastic prices and really good decor really enjoyed Michael who served us was fantastic

Had a lovely meal at this Harvester in Swansea. Lovely and friendly staff, a lovely lady called Maggie accommodated us at our table. We have a 2 and 4 year old, so keeping them entertained and managing to have a meal is challenging lol. Lovely...

My 10 year old grandaughter is type 1 diabetic. Chelsea, Amy and Sion (the chef) really went over and above what we could have expected. Showed us the website, helped us work out the carbs for the meal . Outstanding. The food, service and whole...

Fantastic service from Hannah & Sky foods good, nothing left! Diet drinks Pepsi no other But tipped well happy with the service experience. All good salad bowls (2) each £34.00 fish n chips beyond chicken stack I had it. £3.30 Diet Pepsi endless glass fulls...

The food was really lovely and our server Hannah was very friendly and helpful would deffo return their again

An member of staff at The Morfa Parc Harvester has amazing customer service skills and awaited to all out needs. Skye was very kind and has great attitude. 5 stars.

Came once again to the Harvester in Morfa Parc, was served again by Dom and was once again pleased with the service even during these hard times! Dom was fantastic, Quick and very attentive, will definely come back again! Food was awesome too!

Absolutely amazing time at breakfast with Santa, the food was amazing, the staff serving was amazing and couldn’t do more to help us, massive shout out to the naughty elf (Amy) she was outstanding and amazing with with children they absolutely loved it!

Lovely meal at harvester this evening. Covid precautions taken by staff. Lovely smiley waitress called Chelsea,looked after us really well.

Have just walked out of there, having had a wonderful breakfast. As always the atmosphere is great, and the place is immaculate. First rate service from waitress Skye, who was efficient, friendly, and quite literally couldn't do enough, asked the chef's name, which was Dai,...

Cane for food with my partner, steak was delicious and drink came in no time, Amy the waitress couldn't be more helpful and welcoming. Overall great visit x

Booked online no problem. Went straight in. I am a wheelchair user and the access was excellent. My husband and I were met by helpful friendly staff and were seated straight away. Our waitress Amy R.was delightful., nothing too much trouble.Service was amazingly fast and...

Very good service. Very clean. Staff were polite and helpful. Food was good and very reasonably priced.