Based on 333 opinions finded in 1 websites
Based on 333 opinions finded in 1 websites
Nº 292 in 851 in South Lakeland
Opinions
Second visit Excellent food and service
John Roze . 2024-11-21
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The food was tasty but downstairs felt damp and very cold not a great ambience...
Jane Morris . 2024-11-14
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Had the most outstanding meal here, really can't recommend highly enough. The moon lasagne was the best meal I've ever had in a restaurant honestly it was amazing, my son had the calzone which he said was the best he had tried and all other meals were thoroughly enjoyed, the service was fantastic and really reasonable prices, if we were staying in Kendal for longer I'd be straight back again, fantastic place 10/10. Actually 100/10!
Sally Pearson . 2024-10-31
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A cozy Italian restaurant with mouthwatering dishes (moon lasagna was amazing) and incredibly warm, welcoming staff, brilliant.
Peter Baker . 2024-10-30
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Great selection of GF choices. Warm and attentive staff.
Martin Lucas . 2024-10-30
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For a Tuesday it was wonderfully busy. Lovely staff and great food. Definitely worth a try. The aubergine parmigiana was lovely. I would say the vodka sauce could be a little thicker but it was still very tasty!! Definitely will be back 😊
Philippa Grace . 2024-10-30
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Great service, friendly, outstanding food,
martin burn . 2024-10-30
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Food is authentic and delicious, everybody is very welcoming, the Italian staff is 5* plus very recommended
Younes Salama . 2024-10-26
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Brilliant! Staff were great, food was fantastic!
Andrea Egginton . 2024-10-25
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Food was really lovely but took my other half here thinking it was going to be amazing..... but the guy who served us was a little chubby little old man should of been in a old folks home not taking peoples orders who sat us at a table for 4 when it was just 2. Then after taking our order and saying want me to bring the starter out with the mains he forgot my partners food completly even though he confirmed it before hand then we he did say sorry he had such a smug smile on him. Will not be going here again that is for sure.
Jacob Parton . 2024-10-19
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The Moon Restaurant in Highgate, Kendal, was an absolute disaster from start to finish. The service was painfully average, and while the garlic bread was decent, it arrived before the drinks—and without side plates. How does that even happen? For my main, I specifically asked for no olives on my pizza. What do they do? Bring it out with olives. When I pointed it out, they didn’t bother making a new one—they just picked off the olives and sent the same pizza back, hoping I wouldn’t notice. That’s not just lazy; it’s insulting. And to top it all off, they tried to overcharge me for drinks I didn’t even have! While they quickly corrected the bill, the whole experience left a bad taste in my mouth. It’s a shame, as past visits have been decent, but after this fiasco, I won’t be returning any time soon.
Elliot M Gray . 2024-10-15
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Went on a Monday afternoon for a quick business lunch. Very quick and attentive service. The express lunch menu is very good value for money. The food was excellent and not just your usual Italian. Well done!
Daniel Boni . 2024-10-14
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Booked a table for two at 4pm. Arrived, no staff waited for someone to seat us or take an order for 10 mins so we took off. Disappointing
John Simmons . 2024-10-13
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First visit and not the last, G/F Pizza Pollo was delicious and my wife and son had Nonna's lasagna which was also delicious, we will be back.
Steve Collins . 2024-10-13
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What a gem of a restaurant!! I had Lasagne and it was simply the best I've ever eaten. The staff were delightful and most helpful. I would highly recommend this restaurant- you won't be disappointed.
Stephen Taylor . 2024-10-05
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Ate here last week. Food was excellent - I ate there with my wife and son and all of us really enjoyed the flavours and quality of the food. The only let down was that on the night we were there, the food took a long time to arrive - everyone was working really hard to deliver the food on time and the waiter apologised several times. Despite the delay in the food I fully recommend this restaurant. The quality of the food we had was excellent.
Mark Picksley . 2024-10-03
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Having ordered off the menu, we were told both our options were unavailable. The alternative order had spaghetti that was more like noodles, and the lasagne had something in it that was far from a resemblance to meat. Daughters pasta was also undercooked and too hard for her to eat. Gave up and left it all in the end. Not somewhere I'd recommend and definitely won't be revisiting.
Carlton Buckley . 2024-10-01
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Table of 12 celebrating a 25th wedding anniversary and we had the best experience ever. Food and service unreal, especially want to give Kyle a massive THANKYOU for the service he provided! He is a brilliant addition to the restaurant 😁 We will be returning very soon xx
Lucy Gibson . 2024-09-27
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It was a great shame it was understaffed when I visited. 1 lad running the food and drinks as well as trying to do all the table service. Inevitably things slipped and the same staffing issue must have impacted kitchen as food took a v. long time to come out. Can't fault the lad for effort, he was fighting a losing battle and didn't seem to get much help. However the food,when it came, was excellent
David Picksley . 2024-09-27
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Just had the most amazing food. Fresh tasty and authentic. Absolutely recommend eating here. You won't be disappointed 😋 👌
Amanda Gavin . 2024-09-23
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A very pleasant cosy pizza and pasta place. It always seems busy, and I once had to sit by the window seat (which was totally fine apart from the loud bang the main door makes). If you get a table upstairs it feels lovely and cosy. I've had a pizza which was tasty and fresh and a seafood pasta dish which was also lovely.
Craig Hopton . 2024-09-21
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Amazing food, excellent service from kyle. All of the food was homemade and you could really tell, the meatballs were the best i’ve ever had
Alexander Procter . 2024-09-17
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Great pasta, excellent wines, great service.
Frank Wegerich . 2024-09-16
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Perhaps me and my partner caught this place on a bad night - but that's as forgiving as I can be. We were "greeted" by a waitress who didn't seem to have a clue as to what was happening, before being seated in an unlit area of the restaurant. The waitress struggled to take our fairly basic and small order and when it did arrive the food was poorly presented, bland and in the case of my pizza burnt to a crisp. I'd understand if it was a busy weekend but the restaurant was half empty on a Tuesday...?
Liam Alexander . 2024-09-12
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Dog friendly place in Kendal, that is a great stopover in or out of the lakes! The pastas were standard, but they are also happy to whip you something you like:)
Vinay Das . 2024-09-10
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I absolutely love this Italian restaurant! The food is incredible, the place is really charming, and the staff is amazing. I can’t help but keep coming back. A hidden gem that you must try if you’re visiting Kendal.
Langlin Rosiane . 2024-09-04
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I don't ever really do reviews, but feel like I need too for The Moon, our service was amazing, a nice atmosphere in the restaurant, and the food was the best Italian in the Lakes by far... The price was really affordable. Order the parmesan garlic bread starter, I can't stop thinking about it.
Ed Crisp . 2024-09-02
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Absolutely delicious takeaway pizzas - 10/10. Great service too.
Tom Lindsey . 2024-09-01
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Was very disappointed in the meal we had here. My husband had the lasagne which was ok but I had the orecchiette which tasted of nothing, was very bland. We shared a pizza, which wasn't good either, couldn't pick it up as it was too wet and soagy and also was tasteless aswell. Wouldn't recommend here for an Italian meal.
Charlotte Rogan . 2024-08-30
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The best lasagne I've ever had, great pizza, friendly staff, prompt but not rushed service, and great prices for the quality of food. The only thing I'd change would be turning the music down a little.
Glyn Harrison . 2024-08-30
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Visited the place with my family. We had a lasagna, gnochi and a pizza. Overall the food was good but we waited for 90 minutes to get it :(
Talgat Abdulin . 2024-08-28
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My partner and I had the dinner here and the service was excellent. We had the calamari, arancino, nonno’s lasagne, vodka ravioli, tiramisu and mouse and it was all very tasty, well cooked. The lasagne had the proper crispy, caramelised top with the right amount of filling between the layers. The vodka ravioli was perfect and not at all watery in the filling which is often the case with in house made ravioli. The desserts and starters were also very well cooked. If we lived closer this would be a place to visit!
Kallia KalMa . 2024-08-27
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The Moon Highgate is a nice little restaurant towards the south of Kendal's town centre. Our food was enjoyable and relatively filling, but unfortunately the service was a little varied. There was a considerable wait to take our order - I ended up asking for somebody to come over and, while some staff were nice and welcoming, others felt a bit disengaged. I still had a nice time and I'd say it is still worth a visit, but it falls down my score because of that unfortunately.
Duncan . 2024-08-26
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One of the best restaurants in Kendal, great food, great drinks, really good value for money and in a lovely old building on the high street.
Tom Elliott . 2024-08-23
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I took my dad for a dinner here on Sunday, the sharing starter was nice and we really enjoyed it, however, my main meal which was the lasagna was far from enjoyable. The lasagna was burnt (you can see the corners, the rest was well hidden by the cheese) which was a shame. The lasagna was really dry, it must’ve been reheated multiple times. The restaurant as a whole is nice and well looked after.
Filip Tur . 2024-08-20
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The food was boring and uninspired. The waiter also seemed bored and uninspired. There was no atmosphere, so the staff had turned the (tasteless, like the food) music up very loud, presumably to try to compensate for this. There were no other customers, but we were sent to eat upstairs anyway, where there was no view of anything, so that the staff could stay at their own table downstairs to fold serviettes and gossip. They really couldn't be bothered to get up to take our money.
Elaine . 2024-08-17
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Decent place and has really good reviews. I thought the options to be a tad limited for an Italian place. Chilli oil wasn’t chilli. Particularly disappointing was the Risotto - it was very bland. Pizza Pollo was good and so was one of the pasta we ordered.
Anvay Borwankar . 2024-08-13
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I can’t believe the portion sizes! Staff were ALL great. Don’t believe the website, they may not be booked out, I turned up and there was loads of space. Highly recommend. Shall never need to eat again.
Anne Droid . 2024-08-13
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If you live nearby - just go. A real gem of an Italian restaurant on your doorstep. Lovely atmosphere and simply great food. The pizza calabrese was fiery and delicious. the children’s spaghetti with meatballs and tomato sauce equally good. Already looking forward to the next visit.
graeme wadsworth . 2024-08-11
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I recently visited The Moon Highgate, and it’s truly a delightful spot! The pizza was outstanding, with a perfect balance of crispiness and flavorful toppings. The pasta was equally impressive, cooked to perfection with rich, authentic sauces that made each bite a true pleasure. The ambiance is warm and inviting, and the staff are incredibly friendly and attentive, which made the entire dining experience even better. If you're looking for a place with fantastic food and a cozy atmosphere, The Moon Highgate is a must-visit!
Mohammed Alhazmi . 2024-08-10
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Absolutely gorgeous place. Friendly and attentive staff, delicious and fresh food, and very reasonably priced. Would highly recommend!
Lisa Gust . 2024-08-09
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Says online open until 12am on Friday and Saturday with last food orders being 10pm, yet arrived at 8.40pm and we're told we couldn't be seated despite there being plenty of tables and still diners eating and waiting for food
Natalie Park . 2024-08-09
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Came for the express lunch menu and it was really good value. I had the moon lasagne which was delicious and a generous portion size. Would recommend
Jonny M . 2024-08-05
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I've been here twice to give them a chance. Both times I was disappointed. First of all, the waiters were quite arrogant. The first time we had to ask for water four times, the second time twice. Pasta was nice but the food was very salty. Prices for the food reasonable
Marika Sebechlebská . 2024-07-21
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I was very disappointed. Such food I can cook myself and I expected that in England everybody would know how to prepare english tea. But it was portion of tea leaves for five cups of tea. The waiters were rude.
Táňa Sebechlebská . 2024-07-21
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Booked a joint birthday dinner on our weekend trip away, at 8:45pm for 4 of us. Arrived 5 minutes early, to be told the table is 15-20 minutes away from being ready and to go elsewhere for a drink and they would call me when they had the table ready. The weather was bad so I asked if we could sit in the empty seats, they reluctantly agreed but did not offer any drinks whilst we waited, or for us to have a look at the food menu. We went and found a drink elsewhere, as suggested, only for them to cancel the table. When we went back in to ask why, they said they did not think we wanted the table anymore?! We asked to still eat there, however they were still not ready. It had gone past 9pm at this time, so we had no chance of being served food elsewhere at such short notice. They rang around 10 minutes afterwards, to say the table was ready but at that point we were so hungry and disappointed that our birthday celebrations had been ruined, we chose not to spend money in a restaurant that clearly does not want customers!
Sarah Symes . 2024-07-20
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Didn’t get a chance to eat to tell you whether the food is any good. Maybe the food is good… who knows?! Customer service SHOCKING to the point of being quite rude. Avoid if you want a nice evening… if you want great drinks/ food there’s a lovely place just a few steps away called 98 Highgate who have a great atmosphere, very welcoming and served drinks as soon as you walk through the door! Would not recommend unless they sacked the whole team and rehired.
Hannah Symes . 2024-07-20
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The pasta is fresh and tasty with a good authenticity which you don’t get at chain Italians. Perfectly located for a pre show meal before going to Brewery Arts. Service was attentive.
Rob Oliver . 2024-07-10
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Wow, what a beautiful lunch we had.. service prompt, food absolutely delicious Esme , beautiful human being. Thanks for all your help… I hope the owners of the establishment realise what asset you are to them.. we will return Esme, thank you
Diane Martindale . 2024-07-06
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Booked a table a few weeks in advance. Confirmed the day before. Turned up to find the restaurant closed. No one called, no one responded to my voicemail. Had to ring back for a very half hearted apology. Such a shame. I like to support local & independent businesses. Very disappointed
Valerie Caesley . 2024-07-04
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Pizza was lovely, fresh dough perfect pizza sauce staff were amazing so kind and can have a laugh ☺️ great restaurant will be going back again soon 🤤
Rachel Copsey . 2024-06-24
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Really flavoursome food. Plenty of vegetarian options. Friendly staff. And Amazing puddings. Thank you. We will be back.
Pauline Connell . 2024-06-15
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Great food, just a little slow. We waited nearly 45 minutes for drinks and nearly an hour for our food.
Luke Plevin . 2024-06-12
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Food was poor and had to send several dishes back, service was poor at times due to new staff not being supported appropriately.
Joanne Mcbride . 2024-06-07
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The best lasagna I’ve ever had!! Also lovely stuff and very good quality food for a reasonable price ❤️
Sinem Kara Peker . 2024-06-05
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A very busy restaurant, we hadn’t booked but got a table for 2, plenty of later diners weren’t as lucky. Food, Italian pizza and pasta mainly, was excellent quality and very reasonably priced. Highly recommended.
Andy Hogarth . 2024-05-27
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Very impressed with this establishment great service .The food was good value for money and very tasty .Great choice of wine we had a bottle of red .The gluten free options were very good .All in all a very good experience well done to the staff .
joe coates . 2024-05-22
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Blooming lovely. Great food, reasonable prices, excellent service, lovely atmosphere.
Paul Tyreman . 2024-05-21
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Meatballs for start was lovely, nonno's lasagna for main was ok but service needs some serious improvement. Felt like we were forgotten about, had to ask if someone was going to take our order. After an hour we had finally managed to order and got our starter. Mains went to the wrong table. Wasn't busy when we went in and still serviced was slow to non existent. Would have like to have ordered dessert but crystal palace v man utd had already kicked off
Iain Mitchell . 2024-05-07
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Having an overnight in Kendal, picked a restaurant with solid reviews, so went to The Moon Highgate. To be as brief as possible, food decent, drink alright, both price and quality wise, as for the "service", keep reading... Meatballs very good, calamari, alright but on the scrawny side. Nona's lasagne was decent, Gnocchi was well presented and very tasty. The service? Absolutely shocking. Painfully slow, stuck at a table round the corner where not only had they forgotten about us, but also there was no drinks menu, to at least let us imagine what it would be like to get inebriated, then we might have forgotten about the poor service. When our mains finally arrived (well over an hour since we entered the establishment), they were delivered to the wrong table. In conclusion, cosy restaurant, decent Italian fair but the service leaves a lot to be desired, very disappointed.
Dave1297 . 2024-05-07
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Good food but only lager available. Would prefer some craft beer. Was a bank holiday weekend and they said they'd run out so worth another try.
Fiona Rainsford . 2024-05-05
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Good food, attentive, friendly service. Good portions. Paid parking available at nearby council car parks. Ft
Alan S. Morrison . 2024-04-29
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Best Pizza 🍕 I’ve had in the Lakes
Jonathan Vinson . 2024-04-27
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Excellent food. Excellent service. Great night
will winder . 2024-04-23
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Awful food. Very, very salty. Had to send back one starter and one main - the main was particularly terrible. AVOID eating here.
Graeme C . 2024-04-15
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Friendly and relaxed staff. Excellent wine choices.We thoroughly enjoyed ourselves.
Nigel Hague . 2024-04-14
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Lovely food, and very friendly staff. I’m sure we will be back
Amy Miller . 2024-04-08
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Best Italian in Kendal. Food was great and traditional Italian ingredients. The pizza dough is superb 👌🏻
Ben Sandiford . 2024-04-08
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Visited here for the first time last week. Nice atmosphere friendly efficient staff. The food was superb. Kendal has finally got an outstanding Italian restaurant.
Marian Jones . 2024-04-07
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Only moderate Pizza's sloppy in centre, more than usual and Rum Baba very dry.
David (Dabab) . 2024-04-07
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Fabulous authentic Italian food made by an excellent Italian chef. good value, staff are excellent. Pity we don’t live nearby as this would be my go to restaurant. 👍🏼10 out of 5 stars. 🌟
Richard Boden . 2024-04-05
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Great place to have a casual dinner. The starter was great, focaccia was so fluffy and tasty, delightful. Funghi pizza was perfect! A creative combination of ingredients that made it so enjoyable, delicious! And if you prefer, you can remove the cheese and make it a perfect tasteful vegan option! Dessert was a ticket on an express train to heaven! A cake soaked in rum served with fruit and cream! Bex was my waitress and she made my experience even better. Chef came to the table by the end of the meal. Great service! Payments are cash only, so stop by a cash point beforehand and enjoy it!
Karen Lenktaitis . 2024-04-01
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Had a wonderful lunch today at The Moon Highgate, great service, fantastic food, lovely relaxed environment and super friendly. Can’t wait to go back. Congratulations on a fabulous opening weekend!
Rachel Moore . 2024-04-01
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went with my friend for a treat as it was a special birthday. Great fresh food fish was great nice ambience
Caroline Hall . 2023-06-04
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Really lovely flavours on the single vegan options for each course. Very good food and will go again. Would've been 5⭐if there was more than a single vegan choice. As there wasn't, we both ended up eating exactly the same thing.
Tony Ward . 2022-07-11
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Booked last minute for a Sunday dinner when friends visited. I phoned and spoke to Helen (manager) and asked if they could accommodate for a severe nut (tree nut and peanuts) allergy. Helen explained that all food is cooked fresh and they are confident with knowing what each dishes ingredients are and they will ensure clean utensils and work stations are used to prepare the allergy meal. Helen advised her husband was the chef (as it's a family business!) And she would advise him of the allergy and also print a separate menu taking off the meals that contained nuts. We arrived and had a lovely little table with plenty of space for a pram (thank you!). The waiters were fantastic and very attentive to our needs. They were well aware of the allergy and made us all feel very confident in their ability to manage the allergy request. We had the roast beef dinner and the sticky toffee pudding. All I can say is, wow. It was hands down; The, Best, Sunday dinner I've ever had (sorry grandma). And the sticky toffee pudding was incredible! My wife was shocked to know she could have the pudding (as she NEVER gets to eat one!) And equally loved all the food too. I think we've found out new local and can't wait to go back! Thank you Helen and team. Absolutely fantastic place and wonderful food!
Tom Claxton . 2022-05-15
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Lovely food and friendly service.
Sue Dorrens . 2022-04-28
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The food was fantastic, the staff friendly and interested and the ambience was perfect for what we were looking for. Often the vegetarian options feel like an afterthought but everything was perfect. Seriously, go here. Just go here.
Paul Emmett . 2022-04-15
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Really great food well presented and with great flavour. Staff are friendly, polite and personable. Prices are reasonable and definitely worth it. Would return and would recommend
Jonty Holden . 2022-02-20
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Thank you for a delicious Sunday lunch. The food was incredible, and this from someone who doesn't think I can eat a better roast than my own. Service was so polite, welcoming and accommodating. Will definitely be back soon to sample the rest of the menu. Cant recommend this place enough
mark stringer . 2022-02-06
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Had the most amazing meal with my partner. Highly recommend. Lovely and helpful staff, nice music, beautiful surroundings and very tasty food. Would definitely be back!
Valentyna Vasylevska . 2022-01-30
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Fantastic. Really interesting food and good service.
Mark Rowles . 2022-01-27
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Excellent. Great welcome and superbly good service. Brilliantly relaxed, friendly and most importantly, delicious food. Highly recommended.
tim livesey . 2022-01-16
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Lovely, tasty , well presented, plentiful meal, great service, by confidence we were accommodation for two others who coincidentally were dinning half hour latet!all sorted, nice tone had.Heard a lot about this resturant, it did not fail me!!
Jan . 2021-12-06
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Fantastic food and drink as always. Staff managed at the last minute to get our group of 10 in and ensured we had a great night.
Richard Sanderson . 2021-12-03
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Easily the best Sunday lunch I've ever had. Amazing food. Friendly staff. Good value for money
Tsoert . 2021-11-28
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We ordered the soup of the day and chicken liver parfait for starters. For mains, we had the roasted fillet of Hake with mussels. For dessert we had the pineapple tart. The food was absolutely delicious. Very unique dishes that are both very nicely presented and tasty. The service was great, and the food came out fast. We had a great time. Highly recommended.
Omer Yoahimik . 2021-11-26
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The focaccia with garlic butter was fantastic! Definitely the highlight of the meal, I could’ve kept eating it. The chicken breast main course was pretty tasty. Dessert was a bit of a let down and the wines we tried were all far too young.
Alex Raison . 2021-10-03
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The food at this restaurant would not be out of place in Highgate in north London, it was exceptional. The chicken and cod dishes that we ordered were delicious and wonderfully presented. Very attentive staff, a real gem of the northwest.
Petros Petrou . 2021-10-01
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Excellent food and great service in nice setting.
Mike Shaw . 2021-09-29
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Fantastic food and extremely accommodating staff. Great service, thank you so much
Danielle Burgess . 2021-09-22
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I’m sitting here after my main meal feeling compelled to make sure I tell everyone how amazing the food was that I just ate. The beef was, hands down, the best meal I have ever had! The staff are relaxed and attentive. We have also been impressed with the quality of the wine. We will definitely be returning when we can ⭐️⭐️⭐️⭐️⭐️
Lydia Canton . 2021-09-16
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Had the most wonderful meal here this evening! Absolutely delicious and full of flavours. Service very friendly and attentive. Highly recommended. Thank you.
Maurice Whelan . 2021-09-11
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Excellent restaurant with a small but well-considered menu. Everything was beautifully presented, and the food skilfully cooked and tasty. Particularly impressed by the stone bass with spiced carrot purée, Israeli giant couscous, samphire & green beans. Excellent chips. Strawberry cheesecake & sticky toffee for pud both decent. Young & friendly team of service staff.
Jamie Regan . 2021-09-05
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Excellent place. Lovely food great service
Kerrianne Hamilton . 2021-09-04
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Fantastic restaurant, food was unbelievably good, great range of options for vegans and the staff were lovely , Definitely a must visit place in kendal
thomas Seymour . 2021-08-21
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Food was amazing! The sour dough bread was fresh and warm, and the fish was cooked perfectly. So good! Service was fast and friendly. Highly recommend
Charlotte Hawkes . 2021-07-18
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Goof food but some timing issues The restaurant is lovely and the food was good but the whole experience is oddly rushed, all dishes come out too quickly Starters came before drinks (even before table water), main came very shortly after and then again with dessert. We didn't get past 1 drink throughout the meal and the whole thing felt rushed and kind of ruined the experience a little as we travelled quite a way to get there for a date night which lasted under an hour for 3 courses
Plant Based Pie . 2021-07-05
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Very good indeed glad we found it , from starter to desert excellent
alex warburton . 2021-07-04
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All I can say is yum, yum, yum!!
Ange Spiteri . 2021-06-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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758 Opinions
Left before we even sat down. Went to sit at a table away from a large family group. Table needed cleared, but that . one would have thought would not be a problem. Obviously, I was wrong. The young girl asked if we would sit elsewhere. When we said we would like to sit at this table, she rolled her eyes, pulled a face and slammed the menus down. Needless to say, we left. We own a hospitality business ourselves, and I would be horrified to think any of our staff treated customers like this. Mind you, they wouldn't s stay staff members for long either .
519 Opinions
Super menu, beautiful food, super service from friendly staff ( and quick too ) complimented by a lovely ambience. Definitely recommend this lovely venue and hope to revisit again soon.