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4.3

Based on 386 opinions finded in 1 websites

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Nº 939 in 2148 in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedroast
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OpinionsNoteGoogle3864.3

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After a day of travailing up from London to help my brother move house. We’d been in the garden putting a shed up for 3 hours and were freezing cold. So on our way back from his house to our motel we decided to stop in your pub to have something hot to eat. We ordered gammon steak with mash and peas, grilled chicken with salad, chicken burger with garlic bread, a bottle of Diet Coke, a bottle of coke and a tea. When our food arrived everything seemed okay. My butterflied chicken breast was a bit on the dry side at the thinner end but that is to be expected. What wasn’t expected was getting few bits into the chicken and finding that the rest of the breast was completely raw. Not just a little. Completely raw. I took it back and the lady behind the bar was very apologetic and offered a refund. I said no so she gave me a cider as compensation. What I was not aware of was that I would not get a replacement meal. I went back to my table and sat while my family ate their food. My mom offering me some of hers to tide me over. When my mom and son were finished their meal we sat talking. I was still waiting for my replacement meal. We’d asked the manager if their staffy could have the left overs and they agreed. At this point I have to say is when we found out that the middle of the gammon steak was also raw. The lady behind the bar came to clear away our plates. She apologised again and left the table. It was late at this point and I was tired so we left. I will say that was the worst experience I’ve ever had.

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Cheri Sutherland-Macleod . 2024-11-18

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Just stopped in for a drink. Quiet and a good bitter

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Vincent W . 2024-11-18

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Absolutely brilliant food on Sunday, so friendly and helpful, we took our neighbour and her baby there to celebrate our neighbours birthday, give it a go, you will not be disappointed. Hugh and Lisa Westbury on Trym

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Hugh Mcilwraith . 2024-10-20

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Took the wife for a meal at the local pub it was very friendly staff.had a wouldful meal

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Ashley Goodfellow . 2024-10-02

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We often have Sunday lunch here and they never disappoint. Usually 4 choices of meat, a dish of veg, cauliflower cheese as a side, Yorkshire pud, stuffing and crispy roast potatoes. You also get pudding as part of the price. The atmosphere is always welcoming and homely. The service is prompt, friendly and accommodating. For those of you that love traditional home cooked Sunday roast, it’s just the job.

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JANE EMERY . 2024-09-29

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After being a satisfied customer for Sunday lunch for quite a while , it pains me to say I can no longer give them my custom. A fly was found at the bottom of one eton mess pudding. Bringing the staff’s attention to it, the dish was taken away, then nothing… No sorry, offer of money back for said pud. We went to see the staff at the bar, the only reaction was wanting to correct me about the fly, apparently it was a wasp! Am left feeling sick and hoping that was the only wasp or did we inadvertently eat another! A simple sorry at the very least would have sufficed, instead the lady seemingly in charge seemed quite affronted by our discovery.

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angela kelly . 2024-09-15

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Absolutely delicious fresh home cooked Sunday Roast. Generous serving with a choice of dessert. Such good value for money. Lovely staff along with Brian the dog. We will be back.

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Rachel Davis . 2024-07-28

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I dropped in by chance. Good & friendly service. Great beer. Nice outdoor area despite road nearby.

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Alan Wilson . 2024-07-26

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Food..out of this world. Wished we lived nearer .recommend all meals but ploughman's was exceptional.

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Margaret Carney . 2024-06-29

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With my dad passing away a few weeks into the new owners moving in, we had the wake there last Friday, food was perfect, friendly staff, service was great made me and the family feel really welcome, so would recommend

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Lisa Caines . 2024-06-14

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Sunday roast which was supposedly a beef Sunday dinner. Fortunately i have never experienced such a poor quality meal in years anywhere and this was not cheap either. 3 miniscule slices of thinly cut beef 2 roast potatoes a half cooked Yorkshire pudding flat as a pancake. Peas that were blanched white and gravy like water. Words to owner don't offer a food menu that you obviously cannot fulfill in every way from presentable wholesome and edible meal

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Darren Nelson . 2024-05-06

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What a comfortable environment, bar tender has a friendly attitude, and is a great place to sit, have a drink, and relax.

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Victor Tsang . 2024-04-23

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The gammon steak I would highly recommend my friend had the steak and ale pie which he said was lovely also

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John Chappell . 2024-04-10

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My family were in for lunch today, first time visiting this pub and can only say how impressed we were! The roast was amazing, generous portions and all the veg was fresh and well presented. The pub was spotlessly clean and staff were great! Only wish we’d found this place sooner!

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Jordan Wade . 2024-03-31

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Lee and lex will be well missed by all fab Sunday lunch as always

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jamie ellis . 2024-03-31

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Been several times in the last month, food was delicious and of high quality. Staff attentive and a plus, good vegetarian range on offer which is usually is a struggle, highly recommend

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Jamie Hudd . 2024-03-17

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Took the family here for Mother's Day sunday roast, and what a lovely roast it was everything was spot on. Great food, great staff, and will definitely be coming back.

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Mark . 2024-03-13

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Frozen veg that turned to mush, chips dripping in greasy and not allowed to rest etc. accused of carrying weed and in the middle of eating accused of vaping. Lady behind the bar was friendly enough until we was accused of carrying weed but no one else asked. Once said thanks for the food, not even a response and bad attitude. Then to Interrupt our meal to be told the owners watched us on the camera vaping.. when we was in the middle of eating. I had brought my autistic brother out for food so it defo wasn’t the case. Found we was accused because we’re not local. Wouldn’t return, made us very uncomfortable. Made us regret spending £70.

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Sharlee Denver . 2024-02-20

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Absolutely beautifully maintained cask beers here. The best I’ve had in a long time. Lovely bar staff too. A great find of a pub.

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Stephen Cottam . 2024-02-12

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Great food, meat was tender, vegetables were not over cooked and all came out lovely and hot. We will be back.

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Sarah Wood . 2024-02-10

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Updating my review: been here many times and it is consistently great. Excellent value for money. The food is delicious and big portions. Proper grub. Good service. Please note: no lunch on Mon or Tue but otherwise open!

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Hope . 2024-01-30

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Good local Pub. Nice outside space when the sun's out. Right on the edge of Blaise, dog friendly so good for the walking dogs to.

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Andrew H . 2024-01-25

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Very rarely go but last time i went on a Tuesday they weren't doing lunch. :/ Dissapointing. Other places to eat out in sea mills are the hideaway (which is overpriced and terrible) or the Cafe on the square (which is usually packed full of old people having tea and cake and sat chatting all day). Lunch should always be available. Especially in a place where you very rarely can go out for lunch.

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Matthew Clifford . 2024-01-23

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had a brilliant experience at the mill house,myself and my friend had a 10/10 meal on a thursday evening we enjoyed the atmosphere so much we even stayed for then quiz, will definitely be back next thursday

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michael holloway . 2023-12-02

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Couple of oxo cubes and a table sauce in the corner; den wasn't home so thought I'd feast myself! Dig it up again, denny!

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Michael Forrester . 2023-11-28

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Absolutely 💯 amazing fantastic pub to have the welcoming myself Victoria had and Keri Wiltshire didn’t won’t to leave thankyou and thankyou for the apple pie for Keri because he was fuming over his rocket job xx

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Victoria Davies . 2023-11-19

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Real traditional pub with a welcome

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keri wiltshire . 2023-11-19

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Had the peas today and must say they were the best. Will be definitely returning for another pea in the future. Thanks to all wonderful 👍

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Philip Pinnell . 2023-11-05

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Fantastic Sunday lunch loads of choice, friendly staff, nice atmosphere, very clean and great service

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Tim Damsell . 2023-11-05

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Food is amazing and tasty. The pub itself is supper clean and tidy and staff are more than welcoming and kind. <3

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Toby Jakeways . 2023-11-02

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I eat here a lot and I’m never disappointed. The food is flavoursome, staff is great and it’s a very well kept pub.. I would recommend to anyone

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Tasha M . 2023-11-02

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Lovely friendly local with good, sensibly priced food and a good atmosphere.

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Ed Swann . 2023-10-29

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Excellent Sunday lunch. Totally recommended 👌

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Susan Sage . 2023-10-12

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Lovely place for lunch with friends. Possible to talk an enjoy good pub food and beer.

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adam foot . 2023-10-07

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Brilliant food, Brilliant atmosphere

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Paul Godfrey . 2023-08-26

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Great location, comfortable parking, garden for smoking and drinking

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think fast . 2023-08-23

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I recently had a disappointing experience at this pub when I dropped in for lunch with my friend and our children. The menu was really limited and had no allergen information on it. There were hardly any items on it I could eat.....there wasn't even a side salad I could order. When I spoke to the staff they had to message the chef to find out what I could eat as I have a gluten intolerance . As he wasn't there the chef called me to discuss my requirements. Unfortunately, the conversation left a lot to be desired. Upon receiving the call it was clear that the chef had little interest in listening to my feedback about the need for allergen information on the menu or anywhere else that customers could see it. He and was more focused on proving himself right rather than providing quality customer service. He accused me of shouting, which I wasn't. I was speaking loudly as I could barely hear myself over the noise of the traffic driving past the garden and the kids playing. In any feedback process, it is essential for both parties to engage in a constructive dialogue. Regrettably, the chef's attitude did not reflect this. He neglected to acknowledge my concerns or show any willingness to address them. As a result, I made the decision to leave the pub and requested a refund for the food we had already ordered as I will not support an establishment with such rude staff. Customer service is a fundamental aspect of any establishment, and this experience fell far short of what I expected. A sincere commitment to customer satisfaction should be valued over personal ego or the need to be right. While I understand that mistakes can happen, it is crucial for the staff, especially those in management positions such as the chef, to handle complaints with professionalism and a willingness to address the concerns raised. Unfortunately, my encounter with the chef at this pub demonstrated a significant lack of these essential qualities. I would have appreciated a more receptive and understanding approach to my feedback. Instead, I left feeling unheard and disregarded, which is not the kind of experience one expects when visiting a pub. In light of this disappointing encounter, I cannot recommend this pub to others who value attentive and respectful customer service. It is my hope that the management of this pub takes this feedback seriously, reevaluates their approach to customer satisfaction, and improves their overall service quality.

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Stacey Smithson . 2023-08-14

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Haven't been in the pub for a long while but called in for a dinner last night and it was excellent. The food was really tasty, massive portions and good value. Well worth a visit.

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Thomas Coghlan . 2023-08-11

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we had a very loved meat and the staff was very friendly. frist time going there but will be go back agint

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Ash Goodfellow . 2023-07-27

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Had a lovely lunch here nice country pub with good food reasonably priced. Welcoming friendly staff.

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Cheryl Ann Williams . 2023-05-13

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Good food reasonably priced friendly staff and good environment

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Neil Tyack . 2023-05-07

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1st time for us Easter Sunday amaxing food,great staff, well done!!

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David Poole . 2023-04-09

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Excellent Sunday lunch as usual. If you're looking for value for money and good honest home cooked food then you've come to the right place. Always a warm welcome and staff are very accommodating. You will have to go a long way to beat this place. My mother and I won't eat anywhere else because the food never dissapoints

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Angela Jones . 2023-04-02

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Fabulous Sunday roast this afternoon! We had pork and crackling was amazing! Great selection of veg and homemade Yorkshires. Desserts were included,great value! We will definitely visit again

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Steven Watson . 2023-03-26

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My husband and I were there today for a Sunday roast and were extremely disappointed with the quality of food. The service and staff were all excellent and top notch and deserve Congratulations, however the food was absolutely appalling. Vegetables were way overcooked (especially the brussels sprouts), almost melted, the parsnip was completely burned on one side and raw on the other, Yorkshire pudding was half scorched, and the meat (both pork and beef) smelled; there were als only 2 potatoes on each plate. The dessert was very low quality, especially the machine ice cream which stank of gone-of milk. Music was way too loud and didn't fit the pub atmosphere. Will unfortunately not be going back:(

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Lora Mattheou . 2023-03-26

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The staff are always friendly and helpful. The food is excellent and plenty of it. Will definitely go again for Sunday lunch.

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mark price . 2023-03-26

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Fantastic Sunday roast today. The pork was cooked to perfection..... proper crackling too !!! Lovely crispy Yorkshire's and top gravy, just like my mum's. I'll be back next week.

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mat O Driscoll . 2023-03-26

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The food was incredible and staff extremely welcoming and lovely, definitely recommend the Sunday roast absolutely faultless. Comforting and really nice atmosphere.

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Aaron Jankowski . 2023-03-05

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The Roast Dinner ; Never Disappoints. Cosy warm pub with a family friendly atmosphere. The dessert is included with the roast dinner too! Bonus!

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Jessica Povey . 2023-03-05

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Had Sunday lunch today, day out from Cardiff. Fabulous food and lovely staff. Thank you.

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Louise Rose . 2023-02-19

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Absolutely stunning food! Definitely recommend, very fair prices, if you want some good pub grub definitely the best place. compliments to the chef!

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chels abbigail . 2023-02-18

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Excellent evening. There were a lot of us but all meals were lovely. I was so shocked with the quality of my vegetarian lasagne I had to make a point of letting them know. Lovely evening ☺️

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Mandy Symmonds . 2023-02-16

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Sunday lunch. Wow what a feast. Never seen such a selection of veg for Sunday dinner. Cauliflower and broccoli cheese. Parsnips. Roasties. Mash carrot peas cabbage green beans sprouts and swede. With a big jug of gravey. My beef was lovely and apple tart and custard

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Sarah Barrell . 2023-02-12

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Absolutley terrific Sunday lunch. The best I have ever had. Fully recommend.

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James Moxon . 2023-01-29

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Big plates of food,like for two to eat

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Thoughts creating things . 2023-01-21

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Lovley pub.Clean toilets. Bright and cheerful.

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Fiona Taylor . 2023-01-08

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Very welcoming staff, fantastic fresh food, struggling to find a better Sunday dinner in Bristol great value for money, family friendly highly recommended

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Paul Leighton . 2023-01-01

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We thoroughly enjoyed nice hot curry and chili with half and half, nice chips and well kept ale.

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Matthew Richardson . 2022-12-22

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Our walking group met here for our Xmas lunch today. Superb meal (as was last year too!) . Very enjoyable. Lee and the staff working today are to be commended for making our lunch experience so fantastic.

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Bev Bodman . 2022-12-22

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Excellent meal, excellent service and excellent company.

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Martin Kendall . 2022-12-22

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Had a fantastic meal today at the Millhouse to celebrate Christmas with my walking friends. Lee went out of his way to make it special, what a great guy! Thank you to him, Tracy and the bar staff.

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Sandra Stewart . 2022-12-22

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Came for lunch, fabulous home cooked food amazing staff and a warm welcome. Would definitely recommend!

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Stacey Brooks . 2022-12-22

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Warm welcoming host and friendly atmosphere

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Gary James . 2022-12-21

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Good homecooked food and friendly local atmosphere

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Stuart Chapman . 2022-12-20

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Lovely atmosphere, felt very welcome

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Lorain Ash . 2022-12-11

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I was skeptical at first because I absolutely love a good roast dinner, that being said… WOW!!! This food has honestly blown me away! The food was cooked to absolute perfection! The portion size was perfect and the cauliflower cheese was incredible! This pub will now be my local for roast dinners when I can’t be bothered to cook one! If anyone is thinking of trying this place but are unsure… TRY IT! You won’t be disappointed!

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Liam Moran . 2022-12-11

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Very good food reasonable nice atmosphere

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Mike b . 2022-12-03

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Had a good visit Thursday ,very enjoyable meal , good evening service

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brian Mc cann . 2022-11-20

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Enjoyable beer garden , good refreshments , great service, returned with group 2 years later than earlier post , dined inside with walk group excellent menu , good food enjoyed my scampi chips and peas followed by strawberry 🍓 gateaux very friendly service from the bar staff

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Brian Mc cann . 2022-11-17

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Just had the most yummy carvery with all the trimmings meat cooked to perfection melts in the mouth and a yummy chocolate fudge cake with ice cream recommend this pub to anyone looking for a carvery staff are very polite too definitely be going again for food

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Natasha Bracey . 2022-10-30

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Fabulous meal. Really welcoming.

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Nicola Burand . 2022-10-23

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Great home made food at a great price. Great selection of drink at good prices. Staff were very friendly. Great local pub.

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Jeremy Burand . 2022-10-21

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Beware all you real ale drinkers. Read this before you think of going to the Mill House. 16 of us go training on a Monday night nearby and some have a drink afterwards. Monday night some of us went into the Mill House where I ordered a pint of black sheep. Unfortunately, it was the end of the barrel so I had a pint of Otter instead. I took one sip and noticed it was tangy. I walked into the garden and took another sip and realised it was definitely off. I took it back to the bar where firstly the barmaid and then secondly the daughter of the tenants told me I would have to purchase another pint as they would definitely not replace any pint that was off. They went further in telling me that they had been specifically told not to replace any gone off beer. This is unprecedented, and I have never heard of a pub that wouldn’t replace drink that was not fit for purpose. Needless to say none of us will ever return to this pub in what is trying times for their industry with customer retention. I have also made a written complaint to Green King, as I believe the attitude of the person looking after the pub warranted it.

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Marc Archibald . 2022-10-19

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Really nice, welcoming little pub and the food was excellent. I'm Greek Cypriot and the Beef Stifado was really authentic and tasty. So much so that I mentioned it to the waitress to pass on my comments to the chef. We also had the lasagne which was really good. Can recommend both. They have a daily specials board and the pub was clean and tidy with a 5 star food hygiene rating. We were dropping in for lunch after going to Bristol Airport to drop off family.

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Marios Dixon . 2022-08-25

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It's ok for a lunch time drink.

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roboliver40231 . 2022-08-15

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I've eaten here twice, once with my wife and once with a group of 12 walkers. Both times the food was well above average, the service was really friendly and, given how busy the place was, very timely. Good real ale too - bonus!! If, like me you like pub food with some (but not too much) panache, I can recommend the Millhouse without hesitation.

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Ted Caroline . 2022-08-09

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Friendly staff but never hot a drink, machine broken so got refund

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Keith Harby . 2022-08-07

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Pleasant local pub with good food, good range of beers/ciders and a welcoming atmosphere that all makes for an attractive visit when in the Sea Mills - Stoke Bishop locale.

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Stephen Carbery . 2022-07-27

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Came here for food with my wife and had a great experience. Rosie is super lovely and an asset to the team.

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Bethany Hughes-Smith . 2022-07-27

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Lovely evening meal with husband food was amazing thank you

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Sally Carter . 2022-07-26

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Really friendly pub, food standard but good quality!

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owen Adams . 2022-05-15

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Just the job after long walk in Blaze Castle good pub food very reasonable. Really like the room at the front very green surrounds Also parking great and free which isn't the case for the main Blaze car parks

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Chris Smith . 2022-05-04

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Great Sunday roast dinners, always a choice of meats and plenty of vegetables. Fast service too.

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Paul And susan . 2022-04-22

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Fantastic food and dog friendly welcoming staff

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robert crook . 2022-03-18

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Really friendly welcome from both staff & customers. Would love to visit again. Thank you.

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Shaun . 2022-03-13

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Fantastic food, good service. Lovely atmosphere and staff very engaging.

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John Patterson-bearpark . 2022-02-26

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Nice pub shame it’s the only one in area 😊

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Michael Wilkes . 2022-02-26

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After having to wait to be served nobody else at bar. Barmaid answered the phone while pouring our drinks then walked off to take it to landlord before she poured rest of our order. Unbelievably rude

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Linda Cook . 2022-02-24

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Boiling! The hottest pub I've ever drunk in and totally deserted on a Saturday evening. Staff very friendly.

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Steve M . 2022-02-13

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Dined at the millhouse on xmas day 2021. Food was great. Friendly staff who were working hard. Very clean and professional. Would highly recommend a booking at this quaint cosy roadside watering hole. Excellence rating 5 stars.

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Nik Mason . 2022-02-04

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Great people. Nice space. Yet the smooth fm made me want to drive to the suspension bridge

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Bricio Boni . 2022-01-22

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Absolutely disgusting service, we booked a table, upon arrival we were told by bar person (who had no interest at all) that she didn't know who took our table booking but was not in diary and that there was no chef even on the premises, will definitely not be going back an will tell people about my experience

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Caroline Green . 2021-12-31

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Good effort with the tinsel to make it Christmassy. Y

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William Masters Fry . 2021-12-31

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Very friendly staff and really good food, definitely visit again

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andy west . 2021-12-29

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Food was lovely as always, the bar staff always forget my cups of tea though

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kirsty-louise wyatt . 2021-12-26

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Very good service nice friendly pub but food average roast dinner to much choice of veg could do with more roast potatoes

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Rachel Parkin . 2021-12-21

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Had a work Xmas work meal here yesterday and it was lovely. The food was gorgeous, generous portions and lovely and hot. Friendly staff and great value for money. Had a great time!

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dawn connor . 2021-12-19

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Great Christmas meal. Good portions, great price. Would recommend, well done chef and team.

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Dawn Craig . 2021-12-18

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Friendly local pub with nice atmosphere, good beer and food.

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Michael Cooke . 2021-12-18

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Have had our Christmas works dinner here this evening, and we have had a brilliant service. The food was cooked perfectly and was a very good portion per person. We all had different things from the set Christmas menu and everything was lovely, all plates was empty from stater to dessert. The staff have been friendly and welcoming and always happy to help.

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Louise Rose . 2021-12-18

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