GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 24 opinions finded in 1 websites

site_photo4

Nº 1616 in 2648 in Liverpool

Nº 304 of 463 Other cuisines in Liverpool

Score
OpinionsNoteTripAdvisor244.0

comment_iconOpinions

We hired the two rooms upstairs for a hen event over the weekend for 35 adults. We came to see the rooms initially and then all communication was done with Ciaran via email who was extremely responsive to all questions we had and very accommodating. We spoke on the phone the week of the event to confirm. On the day we came in early to set up and staff on hand to help if we needed anything. They allowed us to bring whatever decorations we wanted. It was made clear from the beginning that there was a minimum spend which we decided to spend in advance on hot and cold buffets, cocktail making masterclasses and drinks tokens. The drinks tokens were brilliant as they allowed people access to range of drinks and could be exchanged at the bar with very few queues. Cocktail masterclasses were run by Kieran and George who did a brilliant job of keeping everybody entertained and informed. The interactive game at the end was great and lots of people commented on how high-quality the cocktails were and what a great choice there was. The food was absolutely lovely. There was so much choice and so much of it and they made sure to cater for all dietary requirements we had within the group. We also chose a cold buffet option and so sandwiches were brought out at the end of the evening. We had the two rooms until 3am and so there was no pressure to go anywhere else or find alternative venues which was a relief because we were such a big group. The staff were brilliant popping in on us to check that everything was okay and to see if we needed anything and we found there was no queueing as they had two bars open for us throughout the night . With it being a hen party, we had planned lots of games and Ciaran gave us access to the music system speakers screens and the projector if we needed it. They also changed the lighting for when we had a dance later on which was great. As we were quite a big group the cocktail making masterclass was done in two groups whilst others played games but the whole evening felt really chilled and staff just went with the vibe of the party. It was absolutely brilliant for what we needed and I wouldn’t hesitate to book again if we wanted an event space in Liverpool. I’d be wary of some recent reviews because our experience was so completely different, it was fantastic. I cannot express enough how accommodating they were in ensuring that every detail was right for us. Thank you Ciaran and staff at Metrocola for making our bride-to-be’s hen such a special evening! Sarah

site_logo

Sarah . 2024-08-11

MORE AT TripAdvisor

We booked here to host a hen and from start to finish, we had a great experience. The venue is very pretty, and has that ‘instagrammable’ vibe our Hen loves with lots of greenery, exposed brick and a room of floor to ceiling windows. The manager was so helpful, nothing was too much trouble and they are SO flexible. Very clear on what could be offered, went above and beyond to help and effectively as long as we met our £3000 minimum spend to cover the cost of having exclusive access to both rooms upstairs they were happy! We asked for a cocktail masterclass which is not something they’ve done before but they were happy to give it a go and we had lots of fun! They worked with us to make sure we hit that as we wanted to be organised and ensure it was hit to avoid stress of what people would spend on the day and worked with us to make a token system and even provided us with the tokens! We had great people serving at the bar who got involved and made it a great experience. The food from the buffet was amazing! Such good quality and they provided so much!! A group of 35 very happy women and more importantly a very happy hen! Would definitely recommend the private hire for events.

site_logo

Jess C . 2024-08-11

MORE AT TripAdvisor

Our party hired this venue for a large hen party. The food and drink options were great. The staff were extremely pleasant and the cocktail masterclass was most enjoyable. I would certainly recommend this venue to others.

site_logo

Ruth K . 2024-08-10

MORE AT TripAdvisor

This spot is great, the light of the glass room is perfect for having a rendezvous with your family friends or colleagues. We used it for a casual dinner with our family and friends before our wedding and it was the perfect fit for the ocassion. There were some communication issues with the staff at the beginning, but were quickly amended by the superb staff team members, they work quickly and efficiently to sort out all the issues. All the guests loved the place!

site_logo

Sergio G . 2024-04-29

MORE AT TripAdvisor

We hired the glass room for a friends leaving do, it was absolutely amazing! Beautiful views across the city and the room was set up perfectly. The staff made sure we had everything we needed and were more than helpful. Before this I’d only been to Metrocola for drinks downstairs but this has made my opinion of the bar even better! Will 100% be back

site_logo

CSanderson . 2024-04-29

MORE AT TripAdvisor

Perfect! We hired the beautiful glass room and we couldn’t recommend it enough. The management and staff were lovely and catered to our every need. We would definitely come again.

site_logo

Jonathan H . 2024-04-29

MORE AT TripAdvisor

We hired the glass room for a friends birthday over the weekend and we simply couldn’t have asked for more. It was immaculately clean and the staff were superb all night. Management couldn’t have done enough to accommodate our special night. If you’re looking for a venue to host a gorgeous family evening please use this space. There are beautiful views of the city from the second floor and we danced til our feet couldn’t handle it! Special mention to Ciaran and Bryony for helping to make our night so special x

site_logo

Ellie G . 2024-04-29

MORE AT TripAdvisor

I never really do reviews on a venue but I feel so angry that I felt the need to. I attended a party at this venue a few weeks back. What we thought was going to be a fabulous night was instantly ruined by the staff and arrogant manager. The venue is VERY HOT. Beautifully unique but very hot. Toilets are disgusting and can be smelt upstairs in the function room. I queued for 40 minutes to be served by a young lady who was so rude. I have since been informed that the bar tab was not met at the event. 3 grand seems very excessive for any event never mind an intimate party celebration. The bar downstairs was busy probably because half of the party went downstairs to order and pay for drinks: 3 out of 4 of the main lagers had ran out upstairs resulting in people all purchasing downstairs. Not one venue on this planet is worth paying £500 for hosting especially when staff can't even give a service they are paid to do. I had such high hopes for this well known venue but I certainly will not be attending again. To think a birthday can be ruined and £500 out of pocket for no fault of their own is disgusting. Shame on you! New managers in!

site_logo

Sur . 2024-04-24

MORE AT TripAdvisor

Similary restaurants in North West

restaurant_img
4.0

26 Opinions

location-iconSpeke Hall Avenue
Other cuisines
outdoor_seating_332905takeaway_332905delivery_332905

Useless staff waited over 30 minutes for 4 drinks and 3 baguettes ordered chicken and bacon took cash for it then decided they never had it after waiting for it then sed can refund it they had chicken and bacon but couldn't make it never had some off drinks we ordered would not recommend this place staff are not up to job so slow for such a busy place ..

restaurant_img
4.0

878 Opinions

location-icon40 Lark Lane
Other cuisines
outdoor_seating_335824takeaway_335824delivery_335824

Nice place to eat and have a drink.

restaurant_img
4.0

5 Opinions

location-icon81 St John's Way
Other cuisines
outdoor_seating_232428takeaway_232428delivery_232428

We ordered a giant cookie on the second of feb to be collected on the 17th feb giving plenty time for it to be made. The day before pick up I ran the branch and asked about the cookie to which the lady rudely replied she hadn’t got an order and that there was lots of staff so it had gone missing, she didn’t even think to ask what was my order and instead told me to ring back at 4:30pm as she was extremely busy. As this cookie was for an event I didn’t want to risk not getting it and with the employee not really listening and being rude on the phone I went down to speak to her to my Surprise (not) she was not busy instead on her phone with her headphones in I spoke about the issue with the missing order and showed her my receipt to which she replied (I believe you) well I’m glad she did as she took my order on the 2nd. She never apologised or even acknowledges her mistake instead was extremely rude. I’m sure this isn’t the time of person Millie’s wants as the front for there business because I will not be going back and I’m sure others will feel the same if they have to deal with the same rudeness and inconvenience.

restaurant_img
4.0

36 Opinions

location-icon116-118 Allerton Road
Other cuisines
outdoor_seating_226803takeaway_226803delivery_226803

Visité en varias ocasiones para llevar comida para llevar mientras estaba en mi almuerzo, descubrí que el personal es constantemente miserable y el menú es decepcionante para vegetarianos y veganos, a pesar de que afirman en TripAdvisor que son aptos para vegetarianos. En las raras ocasiones que tienen rollos de salchicha vegetariana, son agradables. Las sopas son hermosas, sin embargo, es frustrante hacer cola solo para descubrir que una vez que estás en el frente no tienen ninguna. La junta afirma que tienen patatas asadas, sin embargo, si se solicita, ya no las hacen. En mi visita anterior la semana pasada, salí de la tienda con las manos vacías y fui a Sayers unas puertas más abajo, ya que no tenían absolutamente nada que ofrecerme como vegetariano.

restaurant_img
4.0

8 Opinions

location-iconPrescot Street
Other cuisines
outdoor_seating_222837takeaway_222837delivery_222837

My girlfriend asked for a medium strawberry acai with lemonade but no ice and the drink cost £5.60 already for this price you could expect them to fill the cup, instead served a small cup half full, i asked if they could fill it up with lemonade as every other starbucks has done. I had to ask for a refund as i wasnt paying £5.60 for a half drink, we sat down to enjoy some time together and we overheard us them attempt to whisper about me asking for a refund by one staff member to the other and i found this to rude, when all i asked was a simple request. Any other starbucks or even staff have been much more accommodating. Wont be returning and ask people to go to the other starbucks in town centre.