Based on 1.272 opinions finded in 2 websites
Based on 1.272 opinions finded in 2 websites
Nº 584 in 770 in Wolverhampton
Nº 64 of 72 British in Wolverhampton
Opinions
It was a very good calm atmosphere with fast service and extremely kind caring waiters and the food was also very delicious
Harvey R . 2024-10-17
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Started off thinking we havent been to the mermaid in years and used to be excellent. Came as a family meal, this was on a sunday so we were expecting great things. However this then totally changed when we arrived sat down the staff were nice if were honest in sitting us down and taking our order, but then everything changed and it went down hill from here. We were asked to place our order as you would anywhere the waiter said they had a busy saturday night. Ordered our starters of patè, prawns and a kids chicken nugget meal with the starters. So there was no patè to start with and asked to order something else. So decided on the chicken. Then the next thing they came out and said the deep fat fryer was broken so asked to choose something else for my child as she couldnt just have fries. We had to wait for the starters and brought it out i noticed that our food was going to the table next to us. And said to my partner thats our food the table next to us said it was not theres, 2 seconds later they took it back to the kitchen and brought the same food out in which they had placed down on the table next to us after seeing them pushing the food over there plates and serve us the same plates, we stated you have literally brought the same plates over you served next to us and there is no food for our child to eat, the waiter did really apologise and said he would give us complimentary drinks but by this time we had enough and went to mcdonalds instead on our way back home and enjoyed this more.
KD . 2024-10-13
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Excellent service very attentive to our table, food was equally as good. Great atmosphere and good choice of food and drinks. Danny looked after the table and was brilliant
DJ O . 2024-10-13
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Amazingly cozy and delicious food. We were served by Danny who was very polite and efficient. This is a place we go for 22+ years and it’s so warming to see the place getting better year after year. Well done, everyone!
Vyrnwy . 2024-10-12
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Had an another great evening out with family. Excellent service from Danny, great pub food in a dog friendly restaurant.
Venture61603986867 . 2024-10-12
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Excellent service as always. The staff are very friendly and helpful. Plentiful menu and delicious food. I had the gammon and husband had the sirloin steak.
06jsmith . 2024-08-17
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We visited the Mermaid on 16th August, the pub is beautiful it has fantastic decor and is filled with history of the building. The food was delicious we couldn’t recommend it enough
Cacio E Pepe . 2024-08-16
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Came for an evening with the family and had a great time, food was lovely and we were served by Sarah who was super helpful, would recommend to anyone and will definitely come again!
Rita B . 2024-08-14
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Great food, especially the fixed price menu. Usually these are a bit of a stretch cut back experience in pubs but here everything is incredible quality and value for money. And with very generous portions too! The service was also exceptional from our very patient and helpful server Maria, who couldn’t do enough for us.
Christian C . 2024-08-14
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Here for a birthday meal and everything was perfect. The food was delicious (as always!). We were served by Sarah and she was friendly and attentive for all of our stay. Will definitely be back soon!
Erica F . 2024-08-12
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Nice food. Chunky chips were really good Good service. Meals came out quickly Made to feel welcome Danny was very friendly
Helen A . 2024-03-15
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Danny was amazing, excellent customer service and a wonderful atmosphere. Steak was cooked well and served quickly. Wonderful evening had by all.
592emersonb . 2024-03-13
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Lovely, welcoming atmosphere. Great service and fantastic host Danny. Seabass was lovely & steak was cooked to perfection, highly recommend.
Annereid291 . 2024-03-13
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Lovely meal. Everything was enjoyable. Danny was great, very friendly and helpful. Would definitely return. Thanks.
AmiB121 . 2024-03-13
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Had Danny as my Server today being my first visit with my partner. He was amazing, very welcoming, polite and knowledgeable. I truly recommend the place as it has a great warm environment and very cozy too.
Gabry P . 2024-03-13
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I have regularly been to have meals here for many years and have brought clients here to dine. However, I attended with my wife for dinner as it was her birthday celebration meal, we had eaten two courses, which took about an hour, and then we were told that we needed to vacate the table as it was required to make up a table for 8 people despite other people having nearly finished their meals nearby. When I disputed this I was told that I could sit in the bar area which was crowded, with no free tables. As you can imagine , we left.!!! I am disgusted by the attitude of the staff and the management and I will now find somewhere else to take my business.
GeoffWF1947 . 2024-03-11
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Really great staff, great atmosphere could not rate or recommend enough! Went on mothers day and service was fast and the waiter very understanding of our needs.
Tommy G . 2024-03-10
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We visited the Mermaid today to celebrate Mother’s Day. We were served by a lovely young g lady called Kylie. Kylie was very friendly, attentive and helpful, advising as required. The service from start to finish was flawless. We each had three courses, all of which were delicious. Considering that it was a busy afternoon, the food all came out in a timely manner and the service was seamless. Thank you Kylie for your time today. We will definitely be back.
DayTrip02804877063 . 2024-03-10
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Great evening with family celebrating Mothers Day, Lovely food & great service from Danny. Would definitely recommend.
Carl M . 2024-03-10
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Visited for Mother’s Day. Excellent food and Danny was great even though he was rushed off his feet! Will definitely visit again soon…
Jayne L . 2024-03-10
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Lovely staff especially Danny. He was very welcoming. Thank you! Food was so good. We will all definitely be coming back soon.
Donna B . 2024-03-09
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Brilliant food our server Danny was more than helpful and all the staff was very accommodating would recommend to anyone looking for a good meal and drinks.
Charlie B . 2024-03-09
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We had a lovely evening. I couldn’t fault a thing Jaz our waiter was attentive and nothing was too much trouble Food came quickly and hot
Suzanne C . 2024-03-09
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Very welcoming staff lovely food and deserts service was fantastic DANNY our waiter was lovely really friendly and helpful will defferently be back again.
Ann L . 2024-03-09
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Really cosy and lovely pub, serving delicious food, with generous portions. We came with the family for Mother's day and were spoilt for choice with the menu. Friendly service from our waiter Danny who looked after us well. Would definitely recommend the Mermaid for all occasions.
Tiara G . 2024-03-09
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Danny was our server and we had a fantastic lunch. Service was great, food was yummy and atmosphere was lovely. Had a lovely lunch. Danny was attentive and friendly - loved his braces 👌🏼 His pink bobble complimented his character along with his calming nature....
Sam T . 2024-03-09
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Took my mum out for a nice Mothers Day meal. We were served by Danny and the service was fantastic start to end. Food was lovely and hot and would recommend a visit.
Kelly B . 2024-03-09
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Beautiful food absolutely gorgeous food, cannot fault it wasn’t waiting too long for food considering the venue was pretty full when we walked in. We was welcomed by danny who attended to us very regularly and got us everything we needed. He was so welcoming,...
Kirstenlouise0 . 2024-03-09
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Regular visitors to the mermaid as it’s our local. Danny was looking after us tonight and he was excellent. We shared the baked Camembert for starter which was amazing, Danny even sorted us an extra pot of the apricot and ginger chutney. The wife had...
garethe490 . 2024-03-08
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A lovely eve, for dinner. With excellent service and good atmosphere a lovely food. A special mention tour server Danny. Thank you.
Daydream06397438255 . 2024-03-08
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Really enjoyable mid-week meal. Served by Danny who was great! Nice take on a banoffee pie. We’ll be returning for sure.
Alistair K . 2024-03-06
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Me and my family came here for dinner on a Wednesday night and was served by Danny who was a wonderful server that looked after us well, also was very delightful food
Lauren H . 2024-03-06
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Great food and great service from Danny!!! Danny was very helpful and food came in good time. Would definitely come again.
Charlie F . 2024-03-05
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The atmosphere was lovely and chilled out, we was seen too pretty quick and the drinks were 10/10. Danny served us made sure we had everything we need was great. only minor problem was the pork was a little dry but everything else was great!!
Amy B . 2024-03-05
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Lovely staff, lovely food and a great atmosphere. Can always count on a good night and food here, we will all be returning soon. Our server was Danny and he was brilliant!!
alexmayp . 2024-03-05
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Lovely atmosphere as well as good food. There's a good choice of options, not limited at all. Danny our waiter was really pleasant and helpful which added to the good experience.
Helen C . 2024-03-02
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A very pleasant evening. Great food and great service provided by Danny!! Nothing was too much trouble. Food delicious. Will definitely be returning again! 👍👍👍👋👋
paulhV3318XB . 2024-03-02
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A lovely lunch in a very busy pub for a Monday lunchtime . Order was taken promptly by a really friendly member of staff and food was delivered piping hot and presented well. Food was so lovely we went for a pudding that was also...
Compass04202155381 . 2024-02-26
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The Service was incredible, the waiter that looked after us couldn't fault him, we were out on a works meal all orders were spot on no complaints really friendly staff food was amazing and cant wait to come back again soon. Would highly recommend
Laura B . 2024-02-23
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This place is so consistently good. Nice decor, friendly staff and excellent food and drink quality and choices. Mark or Matt (the waiter, sorry can’t remember name) was very efficient and had a lovely attitude and nothing was too much trouble. For me best pub...
JB4 . 2024-02-22
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Was invited to a low key baby shower, there were 15 of us and wasn't really expecting much from the food, just expected 'pub grub'. Was I proved wrong! Lovely staff, they really couldn't do enough for us. Excellent service, all 15 of us were...
A B . 2024-02-19
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My friends booked here to suprise me for my birthday but jeevan ruined the suprise. Great service. Danny was amazing. 100% recommend
TJ K . 2024-02-18
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Food was really lovely but service appalling. Walked in and not one member of staff came towards us although they were all standing chatting and could see us. We had to approach them to request our table. We had to come waving for their attention...
john b . 2024-02-18
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This is one of the best place in the Wolverhampton.. excellent service by Danny.. thank you so much The Mermaid team.. keep it up guys..
Getaway06404669030 . 2024-02-14
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we decided to try the Mermaid for a family meal and so glad we did we were blown away, the food was on another level we could not fault it , the staff were friendly and table service from Danny was very professional the hospitality...
steve b . 2024-02-10
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Came in for a night out, our server Danny was polite and attentive, made sure me and my parents night went smoothly. Food was very nice, had the gammon steak. Overall a good experience and will be back soon.
KaiBennett06 . 2024-02-10
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A truly lovely place. A great atmosphere with rustic and cosy decor. The staff were so friendly and Danny our waiter was so welcoming and helpful. Highly recommend.
Rachael N . 2024-02-09
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Excellent food and service. Nothing too much. Kylie was an asset. Dog friendly!!!! And really comfortable surroundings
Beverley C . 2024-02-03
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Thoroughly enjoyed the food here. We tried a range of food, I would highly recommend the signature burger. High quality meat with an awesome smoky taste without tasting like it's BBQ sauce. Great service from the whole team
Tomhortonra . 2024-02-02
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Danny was an amazing person to talk to. And the food and drinks were delicious. Would definitely recommend to try this place out.
Kam J . 2024-02-01
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We had a lovely evening here! Service was efficient and prompt. Danny was our server for the evening and he met our every need, taking the time to get to know us. Our food was lovely and the banofee pie was as good as I...
Joy K . 2024-01-31
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We had booked a table for 7.30pm. We did not get seated until after 8pm, and our food did not arrive until 9pm. I paid £2.00 extra for bacon on my Macaroni Cheese, which were no more than bacon bits and not worth the extra...
997savannahj . 2024-01-28
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Good quality meal. Well cooked and tasty. Server (Danny)was very efficient leading to an all round great meal. They do great cocktails too which went down a treat with my wife and daughter.
stevel591 . 2024-01-27
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There is a lovely atmosphere and a warm welcome in the pub. It was busy when I was there yet the staff were attentive and efficient. My food choice was excellent and I was able to change 'side' for another without a problem. Lizzie was...
katehG9288PG . 2024-01-26
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A warm welcome from the manager, quickly shown to our table. She made a lasting impression on our young daughter's, they enjoyed her pleasant and friendly service. The food was was served quickly and was enjoyed thoroughly
No_one_knows13 . 2024-01-22
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Visited Friday lunch along with Jo and Dad. Making the most of 50% off Mains and the food was delicious. Forgot what a lovely pub this is and the service (from Jas) was spot on.
phil w . 2024-01-19
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Wonderful staff, food was excellent an very good value for money I had the steak pie in red wine would recommend.
Travel07837581882 . 2024-01-18
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We chose The Mermaid as a convenient place to meet being equi-distant between family and close to Wightwick Manor (a really interesting NT property). There is plenty of parking at the pub and when we arrived at 2.00pm the 4 of us we were promptly...
Go58866992102 . 2024-01-16
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Absolutely dreadful. Went tonight 9.1.24. 50% off mains. Pub full 2 staff We waited for ages for our drinks, after my partner had to go to the bar as no one came to take our order, I fetched them off the bar when we had...
sarahsteve_12 . 2024-01-09
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Had an issue with Deliveroo order. Jas from the pub contacted me and resolved the situation immediately. Roast dinner was delicious. Thank you again Jas- excellent service.
katye521 . 2024-01-07
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Fantastic food and superb service from Danny. He was so lovely and professional! 10/10 will be coming back!!
Megan M . 2024-01-04
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Today was our first visit in many years to the Mermaid. My last visit some 15 years or so ago was dreadful and I swore never to return. The branding of vintage inns has most definitely restored lost pride to this famous venue. The service...
Cruiser59060363217 . 2024-01-01
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Me, my mom and two sisters went for evening dinner. On entering the ambience felt really cosy, we were seated by the fireplace. Danny was our waiter. He was very friendly, professional, polite, charming and very helpful in explaining the menu and nothing was too...
Adventure57987765219 . 2023-12-31
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In short, the food was overcooked in both cases and the candle sat unlit on our table. No one asked how the food was during or after the meal. I’ve heard good things about The Mermaid but this experience didn’t live up to them.
GrandTour48905735548 . 2023-12-30
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A great pub with a fire, friendly staff and oak beams, but limited ales and the food is consistently really overcooked. Great for drinks but avoid for food - much better options for food available locally, esp. at £15-20 for a main course.
DCGGGGGG . 2023-12-30
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Having spent 45 minutes waiting for service we finally got fed. We had to go to the bar after 15 minutes to order our own wine . When we realised that we needed to order our second bottle from the bar we were really fed...
Elaine T . 2023-12-27
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As soon as we entered the building, we were asked if we had a reservation. As we hadn’t and only wanted a drink, we were brushed aside. The staff member was abrupt and rude and directed us to seats outside. It’s late December and pretty...
G9339VWnickb . 2023-12-24
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Booked restaurant seating area a while ago, but when we arrived they put us in the dog friendly area, corner seat. I had also requested a window seat ,they said that's all they had. Also no seating in the bar area. We felt very out...
Margaret F . 2023-12-23
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Food was absolutely lovely. Kids were well catered for and all of us left full to the brim. Fantastic service from the wonderful Kylie who made sure we were all happy all the way from seating us and saying goodbye. We'll definitely be back!
Dan G . 2023-12-17
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The whole experience from start to finish, was beautiful! The environment was extremely clean, well presented, warm and just had a cosy, welcoming feel to the place. Food was absolutely excellent-I can WELL recommend the pate and profiteroles! It was a very busy evening, and...
KezB74 . 2023-12-15
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Service and food was faultless. So good. Especially our attentive waiter Danny. We will definitely be back again. Lovely warm atmosphere
Suzanne834 . 2023-12-14
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We visited the restaurant on Tuesday with our friends who live in Wolverhampton. Lovely Christmas vibes inside and our server Jas was very friendly and helpful. Food was lovely. Very enjoyable experience.
Mobile47797134037 . 2023-12-14
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I Come to the Mermiad Monday evening for a meal with friends heard good things about the place but that soon changed. food was lovely place was beautiful inside only thing that was missing was servers there was only a young lad working and 2...
Emilymay S . 2023-12-13
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Thank you for your reply. The heating really should be fixed prior to opening in the cold weather and no mention of the poor food quality and lack of fish dishes on the menu. Awaiting your reply Mr L R harford
lindsay h . 2023-12-12
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Ordered off menu only to be told the item I wanted wasn't available - not told in advance of ordering. So ordered from Christmas menu instead - sprouts were undercooked, very modest amount of gravy. However Turkey and roast potatoes were nice. Billionaires chocolate bar...
andylM9520DF . 2023-12-04
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Lovely food and service, Jas is an asset to the team. Would defo recommend and will definitely be returning
777elx . 2023-11-25
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Met a friend for lunch and we decided to have the set menu both the starters were lovely the main course was Mac and Cheese it was very tasty but it could have done with being a bit more saucy.
wanda r . 2023-11-23
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Lovely meal (Sea Bass). On request we were shown to a quiet alcove as my partner has hearing problems. Our server Tony was delightful and the chefs Tony & Winta catered for my picky needs really well. Wonderful evening within walking distance.
Jan R . 2023-11-19
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I love this place, using it regularly to meet up with a friend when we are both in Wolverhampton. It’s friendly and offers a good value lunch menu for 2 or 3 courses. Lasagne is a favourite and I like the way they they offer...
suella-de-vil . 2023-11-12
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Food was amazing, very well priced. Dog friendly which was perfect for our floof to enjoy the day with us! Jaz our server was very polite and very accommodating.
Thereviewinggiraffe . 2023-11-07
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Nice place our waitress Kylie was lovely nothing was too much trouble we had the haddock and chips not the best batter was over cooked the haddock was very dry I wouldn’t recommend the fish and chips
Lorraine S . 2023-10-29
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Booked in today for lunch @ 2pm. Got there around 1.55 , Not Very Busy, but a few in, not like a normal weekday. Sat at the table for a good 15 minutes before drink list taken. Took another 15 ish minutes before order taken...
RRSTDV . 2023-10-29
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Poor experience from start. We’ve been here countless times as we live close by, but tonight we feel that the place has gone downhill. Ordered pre meal drinks and we should’ve known, being referred to as my lovely and darling ?? Ordered food, fish and...
K7616QZandrewa . 2023-10-24
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We came our mother's 80th birthday and everything about the night was excellent. We had Jaz as our server and he was very charming and even sang happy birthday with us and credit to the pub. We all had different meals and all cooked lovely...
manj g . 2023-10-22
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The mermaid has become my local for a while now. Always go there for food never had a bad meal. The staff are always very nice and pleasant food arrives swiftly and always hot and delicious. Very well run pub & restaurant. Faultless keep up...
Scott H . 2023-10-16
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I was served by Chris tonight was our first time in there. It was really busy but chris made us welcome he was so polite and really helpful. He Made our Evening. Food was delicious a big thank you to the chefs tony /Devlin /jazz 100% will be returning 😊
Lee H . 2023-10-14
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We have eaten here several times before. The menu is extensive with something to suit all tastes. Portions are generous and prices reasonable. There is a good choice of wines available by the glass. Service is always welcoming and friendly. Would name particularly Sabrina who served us our most recent visit- polite, efficient and patient!
Jan C . 2023-10-14
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The three course meal was excellent. Chef Tony outdid himself with the lamb which was perfectly cooked pink as I requested and cut like butter. Danny served us our food with polite charm and efficacy. Great food and lovely service.
gabriellesU4046XB . 2023-10-11
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We walked in with my elderly dad who uses sticks and walks slowly. The server behind the bar showed us to our table. Well, I say showed us to the table. He walked way too fast for us to keep up whilst ensuring my dad was also ok, so we looked around until we found the table. We were told someone would come and take our drinks order shortly. Around 20 minutes later, I gave up waiting and decided to go to the bar myself. Bumped into the server who said she was coming to take the order. She apologised and said they were really busy. I’d say less than a third of the tables were occupied. The drinks then did arrive and we ordered food. Two of us had Sunday roasts and the other two had fish and chips and chicken schnitzel. The food was awful! My parents said it was the worst roast they’d ever had and the chips were cold on the other 2 meals. Service was really slow and the servers very sullen. There was an issue when we were paying and the manager was so rude. As we were leaving, people were getting fed up with wait times and the fact they’d run out of so much food. Definitely wouldn’t recommend and certainly won’t return.
Rach300580 . 2023-10-08
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Had Sunday lunch here at 5pm. Beautiful pub very pleasant staff. Roast dinner meat Yorkshire puddings and gravy excellent. Vegetables very disappointing mainly hard/ undercooked. Side of cauliflower cheese no cheese sauce when complained quickly replaced but still minimal cheese sauce. Lovely surroundings and presentation but a disappointing meal.
Helenrowe20 . 2023-10-08
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Absolutely lovely pub with an excellent team. My family and I joined a large surprise party for a dear family member. The team at the pub were absolutely excellent and nothing was too much trouble. Despite us not having preordered they arranged meals for 30+ guests and kept the entire party happy despite the rest of the venue being very busy also.
livetoeat_1981 . 2023-10-07
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First visit here and throughly enjoyed it. My family from Devon loved it. Service was on the money and food very good in deed especially the fish and chips. We would definitely visit again en route home to Bridgnorth
Oakly56 . 2023-09-25
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Having eaten here previously and enjoyed food and surroundings, we arranged a Birthday meal for our granddaughter. I expected the same quality of food as experienced previously - alas this was not the case. We ordered drinks, without ice, but got ice so had to...
Beatleplayer . 2023-09-25
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Birthday treat for my friend. Wightwick Manor then to The Mermaid for something to eat before heading home to The Wirral. I have been there on a few occasions but first time for my friend. I knew it was going to be the perfect end...
Mary J . 2023-09-14
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Excellent evening with good selection of drinks and food. Our waiter (big friendly giant) was pleasant, polite and friendly, thank you Danny. Food was of high quality and tasted lovely, timing was spot on. I will revisit and would highly recommend to many.
John C . 2023-09-03
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Food was fantastic best duo of lamb I've ever had and the staff were just fantastic, very welcoming, helpful and attentive! We will definitely come back!
KatK424 . 2023-09-02
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Brought my mother for lunch, the staff were very helpful and we had a delicious set meal of garlic mushrooms, shepherd's pie and creme brulee with coffee for a very reasonable price of £20. The pub was busy but the staff were so friendly and...
elainecS6104WO . 2023-08-29
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Lovely evening our waiter Danny was excellent and really made our evening it’s so refreshing to find some one friendly attentive and informed. 5* Our food was quite good pizzas were great. A couple of items were not available but a great evening
LoveTravel728208 . 2023-08-24
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Went for a lunch time dinner ordered and paid for sat outside nice day. Waited z while checked after 20 mins that should we collect knives and forks which the staff said he will bring them out. He then bought out 2 take away boxes...
colinn17 . 2023-08-21
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A bit disappointing. We visited today for Sunday Lunch. My Father-in-Law was told by someone that the previous week they had a lovely meal there. My Husband and I had not been here Since the 80's when it was quite a trendy place to hang...
Jacquie L . 2023-08-13
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