The Mayan in Birmingham

Food was excellent, great service would recommend!!!

We visited to celebrate both my partner’s and cousin’s birthdays, but the experience was incredibly disappointing from start to finish. Our food initially arrived cold, and after a long wait for it to be replaced, it was still subpar—completely lacking in flavour. By the time the meals were eventually brought out, the rest of our table had already finished eating, leaving the two birthday guests without a proper dining experience. Adding to the concern, there were stickers left on the tomatoes in my salad, which were nearly consumed. When raised with management, this was casually dismissed and not taken seriously at all. As a so-called “gesture of goodwill,” we were told we had received a discount, only to discover this was simply the removal of the OPTIONAL service charge—something that shouldn’t have been charged in the first place given the situation. Only after challenging this was any meaningful gesture offered. To make matters worse, I experienced severe food poisoning a few days later, which I believe was caused by the ceviche. I contacted the manager, Giannis, and was again met with a dismissive response—no real apology, no sense of accountability, and certainly no proper goodwill gesture. This entire experience raises serious health and safety concerns, and I would strongly advise others to think twice before dining here, considering we spent £500+. The only positive note was our waitress, who remained kind, attentive, and professional throughout—she was an absolute credit to the team

Mayan is truly a divine restaurant with amazing food. I had a Baja Fish Taco for starter and Lubina y Gambas for main. Which is thoroughly enjoyed. The sauce was spectacular. The ambience is lovely as is the decor. Definitely, a place to go if you like tasty food and pictures for the gram 😘

Prachi was our waiter. She was amazing and recommended the best food options, She has a good sense of humour!

Prachi was amazing and excellent customer service.

Prachi was warm and welcoming. The food was flavourful and the atmosphere is beautiful.

The food was great but what made it is our waitress Prachi. Although one of the bartender didn’t speak to her well, it was still a good night!

Had a celebratory dinner with close friends, was served by Erika, who was lovely, amazing and made our evening a memorable one. She was kind, attentive and had such amazing recommendations. Dinner was delicious! Must try if you are in Birmingham!

An unforgettable experience. Visited The Mayan for my fiancé’s birthday and it was an incredible experience from start to finish. The service was absolutely top-tier – friendly, attentive, and genuinely made us feel special. Honestly some of the best food I’ve ever had. Every dish was packed with flavour and beautifully presented – you can really tell there’s passion behind the menu. The restaurant itself is stunning. The design and decor are unique and stylish, with just the right lighting to create a warm, intimate atmosphere without feeling too dark. It really adds to the overall vibe and made the evening feel that much more special. Highly recommend The Mayan for a memorable night out – we’ll definitely be back!

Restaurant was amazing, food was packed with flavour and didn’t take long to come out, entertainment in the evening was so fun as well and the staff were all friendly and amazing people all with smiles on their faces the whole night, really good experience and I think was very reasonably priced for the whole experience

What a beautiful setting for a family meal. Atmosphere was exquisite, the food was tantalising delicious, the drinks are amazing and the staff so welcoming. Highly recommend and will be visiting again

Beautiful place, lovely drinks and great atmosphere: We had excellent service from Marie - couldn’t ask for better - and Yannis the manager, who ensured we were always being well looked after.

I received the best customer service I could ever ask for, the waitress name was Erika she was nice, polite and ensured that we were okay and satisfied the whole time she made us feel very comfortable since it was our first time. And the food was 10/10 I definitely recommend this place

Would of been 5 star but restaurant closes at 11pm on a Monday and at 10.20pm we ordered a coffee to be told the machine was cleaned and not available now and similar with the deserts we wanted told the kitchen was cleaned and not available either , great food but why open till 11pm if nothing available 45 minutes before closed , having worked in similar restaurants I do understand the staff want to get out asap but a coffee ? Come on

The place was superb. Service and food was top of the class

Viannis, was great guy, made me and my wife had an amazing time.

I Very nice surprise! Stumbled across Mayan while walking past the mailbox looking for a bite to eat and a drink. We booked the tier 2 bottomless brunch and were happily surprised. The place was quiet when we arrived around 1 p.m., but soon got lively. The food was really tasty, and the drinks and service were very good. Parachi was our host, and nothing was too much trouble; she was quick at bringing orders to the table. £55 per person, I thought, was very reasonable for a more upmarket brunch. Would come again.

First of all I really commend the service as I did have some special requests upon booking which may have disqualified us from the booking but to my surprise through your understanding of the issue it didn't and we were able to continue since I was called the morning of the booking to confirm all was okay! Secondly the staff were all extremely friendly and have great customer service, the food was BURSTING with flavour, waiters were patient, drinks didn't take abnormally long and overall the entire experience was prestigious, bougie and a true fine dining experience. Such a stunning restaurant! We came on a quiet Tuesday evening however the ambience was gorgeous! Thanks so much for having us and I will CERTAINLY be back! Rayanah,

Overall great experience and food was great Prachi was our host and was outstanding. Thank you for a great afternoon

Prachi was very lovely and exceptional service for our friends birthday meal! First time and everyone loved it !

Absolutely amazing honestly it was busy and food a little late but dealt with efficiently by our lovely manager yiannis and prachi such amazing hospitality and oh my gosh the food standards were amazing absolutely worth the wait. I would definately visit again. Thankyou so much yiannis you made it a Mother’s Day to remember xxx

Superb! They do it well here. T bone steak, padron peppers, fries, local produce (D)gin. My only slight negative is the steak was the South American style of just-warm when served. Although it's soo tasty it won't be on your plate for long. Definitely worth a visit... I'll be going back for sure.

Lovely all round experience Prachi was out sever, she was great, very attentive, thank you!

Thank you Erica for making my birthday amazing with your service

Had a lovely dinner here. Erika was super friendly and attentive!!!

Food was 10/10, definitely get the Glazed carrots…service was amazing. Downside was music is too loud, couldn’t hear any conversation, drinks was not to my taste. Overall it’s a really good dinner restaurant. Will be back

Went here for a friend’s birthday with a table of 8 people and wow what a disappointment. Not one person on our table enjoyed their food! Whilst the atmosphere and restaurant are both stunning, nobody wants to spend those prices on under-seasoned bad quality food! This was hands down the worst food I’ve eaten in a long time! The restaurant really needs to revamp the menu and chef’s and put the same attention to detail here as they have in their branding - the place is surviving off footfall and location alone

With its gorgeous Mayan-inspired interiors, The Mayan delivers on aesthetics just as much as it does on flavour! The menu showcases the diverse flavours that define Mexican cuisine. Every dish we tried was absolutely delicious. The Brochetas De Pollo (chicken skewers) is a must try! The menu offers plenty of variety including vegetarian, vegan, gluten-free and Halal options. The staff are friendly and attentive. While The Mayan is on the pricey side, It's definitely worth visiting for special occasions or date night ✨

Lovely place, the food was great. We loved everything except for the croquetas de carne. Parchi served us and she was very nice and friendly. I highly recommend. Oh the cocktails are also great

I had an amazing experience at The Mayan thanks to the exceptional service from the manager Giannis. They were welcoming, attentive, and made sure we had everything we needed without being intrusive. Their attention to detail really enhanced our meal, and I highly recommend this place for both great food and outstanding service!🔥👌🏾

Food was amazing and Erika was so hospitable and took care of us the entire night!

The restaurant is so nice, the staff is so kind and really professional, but if you are looking for a typical mexican restaurant, this is not your place. The food was like a normal restaurant (the food we ordered). Also the music (DJ) was so high (I couldn't hear my partner/staff when they asked me about the order), looks like a disco instead a restaurant. For the price is so much better options! I'm so sorry for staff, because they were brilliant!

Lovely place with great staff. They made the birthday we were celebrating so special as well which was lovely! An experience worth returning for! The chimichurri was amazing and The desserts are so decadent we got the chocolate bomb which was really rich and tasty.

Booked for an evening meal after seeing so much hype online. Initially it was lovely and we were excited to try the cocktails as the menu for them was extensive, however when we received them realised how small they are for the price and how the ice they use makes up the majority of space in the glass. Compared to prices and quantity you get at other venues it’s disappointing to say the least. Food was good and we were happy with the starters, until we received our mains. £45 for a steak that got chewier and chewier, even as medium rare! Upside was the truffle fries as a side. Staff were nice and extremely attentive but we were asked every 5 minutes by them if all was okay, if we wanted wine or dessert etc and I guess it varies for people, but personally we just like to be left with our meal. Music was also very loud. Overall nice place but considering the price, I don’t think very worth it. We won’t be revisiting.

Elina was amazing as our waitress! Excellent environment, we will be back soon 😀

Food and service was great! And amazing manager Yiannis made sure everything was perfect!10/10

An absolutely wonderful place! The atmosphere is warm and inviting, perfect for enjoying a great glass of wine. The service was impeccable, and our waiter, Yiannis, made the experience even more enjoyable with his professionalism and kindness. I will definitely come back and highly recommend this restaurant!

Ok so nothing to rave about. The food was ok, nothing wrong with it but nothing exciting about it. The cocktails are poor, they also come with cool shaped ice HOWEVER the glass was less than a quarter full if you pull that piece of ice out. Wouldn’t come back. Staff also hound your table to see if you have finished every 5 minutes. Entertainment keeps this place afloat. Decor was really nice

the food was so delicious and worth a visit. The presentation was also made on point for the fine dining.

Excellent food, Excellent service

I had the pleasure of being served by Yiannis the manager during my recent visit to The Mayan, and I must say, he provided exceptional service!The food was delicious and the cocktails on point! Definitely coming back!

I recently visited Mayan restaurant in Birmingham and had an outstanding experience! The service was friendly, attentive, and genuinely welcoming from start to finish. The fajitas were a real standout! Highly recommend Mayan for anyone looking for a memorable dining experience!

Visited Mayan last Saturday with my family, and we had an amazing experience! From the moment we arrived, Yiannis and the team made us feel so welcome. The service was excellent—attentive and friendly. The food was absolutely delicious, especially the lamb chops! The highlight of the nights was the amazing music and dancing show !Highly recommend Mayan and will definitely be returning!

I really wanted to love this place, but unfortunately, it fell short. While the restaurant has a trendy vibe, the food was a major letdown. Everything was significantly under-seasoned and overpriced for what it was. Most of the staff were great, but the initial interaction with the hostess was rude and unwelcoming. The atmosphere was also a miss for me – far too dark and loud to enjoy a meal or conversation. To top it off, the restroom was in a state of disrepair with a broken toilet seat. I should have paid more attention to the lower-rated reviews. This place has potential, but needs serious improvements in food quality, atmosphere, and maintenance. Until then, I won't be returning.

So here for daughter 16th. We were booked in at 6.30pm. We arrived early by half an hour so decided to get drinks first. We waited 20 mins before getting served. Only appeared to have 1 person working the bar on a Saturday night. We wernt seated on time and had to wait a further 20 mins to half hour before our table was ready, due to a previous large party, but there was no urgency from staff to advise the party to leave and they just stood there. Then when table was ready, we were seated on separate tables. We were a party of 12 and they said they didn't have a table for 12. So we had to then try and make sure we were all sat together. That was another ball ache to sort, and quite frankly stressful. We didn't get our starter until 7.50pm. The food wasn't hot and lacked taste. The chips were cold. The food was just tasteless and could not justify the high prices. Don't believe the hype on this place, it's just not worth the money. Although we can afford to eat in places like this, I have eaten at cheaper restaurants with better service and taste. Will not recommend.

A lovely family meal out yesterday thanks to the team at Mayan. Food - Impeccable. Atmosphere - Electric. Service - Above and beyond (A really big thank you to Manoj - who was professional and very attentive). ❤️

Absolutely amazing experience! Very atmospheric design, super delicious menu with plenty of gf options and very attentive and friendly service from Yiannis! Perfect place to celebrate the birthday! PS get few drinks at the bar with Kieran! His tequila and mezcal knowledge is mindblowing! Every bottle has a story!

Erika served us and was very courteous and hospitable. She went above and beyond and made our visit very enjoyable. Thank you very much appreciated!

Honestly just love this place. The bottomless is the best bottomless I’ve ever been to incredible food and service drinks are gorgeous and Thankyou to the lovely manager yannis & wonderful staff

Visited for an anniversary dinner and we were given the best service by Yiannis. He was very friendly and attentive. The food was incredible and the atmosphere was great. Highly recommend - our favourite Mexican in Birmingham!

Beautiful atmosphere, good food...I prefer ordering of the starters menu and having lots of.little bit to pick at.

Elina was amazing! The food was so good, this was our first time here and will not be the last

The bottomless brunch was amazing, such good value for money! The food was amazing, we went for the cocktail tier and all the cocktails were so lovely, we will definitely be back.

We was served by a young asian lady, she was polite and efficient. However, i would say that is the only good thing about this restaurant ! The food was unseasoned, especially the steak as it was hard and not prepared well, the texture was chewy. The drinks were bland and didn’t meet the expectations I had, considering they have so many good reviews. The fries were alright, but they came out nearly cold and not crispy. The salmon was nice but the sauce that came with the salmon was not nice at all and had a creamy taste to it which doesn’t make sense with the flavours that the salmon had. I was then even contemplating to eat the salad, but unfortunately the salad came out in clumps of big pieces of onions, uncut tomatoes with no lettuce or seasoning. This is not a what i expected, considering the price of the food and drinks. Everything was overpriced and I think the restaurant needs to focus more on the food instead of the decorations. A waste of money and time, will definitely not be returning here again ever !

Oh my Gosh we absolutely loved it all, Manoj and Robert were so nice. Went for my bestfriend’s birthday and everything was so amazing thank you❤️

We had an incredible bottomless brunch experience. Yiannis was the most amazing host, super attentive and accommodating. He had great recommendations and the service was spot on. We will return and would recommend to anyone looking for a premium experience. 20/10!!!

Had an amazing meal at The Mayan last night, food 10/10, service 10/10. Definitely worth the visit

A visually appealing restaurant - if a little bling for my taste. The food was really disappointing - odd spongy tortillas and aggressively salted toppings. Generally low standard Mexican good on offer. Two beers and two orders of tacos per person was nearly £50 each.

Grate food manger and staff was welcoming and lovely wonderful venu was really lovely and authentic

I had the pleasure of being served by Yiannis during my recent visit to The Mayan, and I must say, he provided exceptional service! He was attentive, friendly, and made sure all my needs were met throughout the meal. His recommendations were spot on, and his knowledge of the menu was impressive. What really stood out, though, was his warm and welcoming demeanor - he truly made me feel at home. Kudos to Yiannis for a job well done!"

Beautiful food even better atmosphere and vibe, very classy venue with excellent service best manager so far at the Mayan food was impeccable

Erika was so so lovely she look after us so well 🤍

Thank you to the staff on 21st February who managed to feed me late after a very delayed train! Very friendly and helpful. Enjoyed the tacos and the sides. Comprehensive Mezcal menu too, with innovative cocktails. Thanks again.

Elina at Bingham was an amazing server. Made us feel so comfortable. Greeted by the manager and assistant manager and the best experience. Maria Savvides

The food presentation was lovely but for the price tag, the taste was just ok. The place is nice in terms of decor and ambience but I wouldnt recommend it if you are after a really nice meal. There were 10 of us and nobody really enjoyed the food. We waited quite a while between starters and mains and had to ask for the staff to keep checking with the kitchen. No kids food available but they accommodated with chicken wings minus the spicy sauce and chips. Wouldnt go back, service and food was a let down.

Patricia pleasantly cared to my needs and suggested great alternatives for sides. The whole team was very pleasant. Great broccoli you should had to the menu

Super lovely service Viannis and Patricia made the night special for us as we celebrated our anniversary

Had a lovely night at the mayan. Food was good and well presented. Service was excellent. Yiannis looked after us all night and went out of his way to make sure we were happy with everything. Would recommend to friends

This is the first time I have been and I will definitely coming back. The food was amazing but I have to say Erika our server was amazing. She was kind and helpful she even helped guide us with the menu choices. Thank you Erika for making our visit so wonderful

The service was impeccable, so attentive and friendly - the food was also so so good, if you come here, the pork belly is to DIE for! Thank you Patricia for making our experience so smooth and personable even though we took forever to choose what to have! You were amazing x

My girlfriend brought here for my birthday (i had this place on my list for her birthday) and can honestly say we had a 10/10 experience. The food was incredible, the tacos for a starter followed by the best pork belly dish ive ever eaten. Patricia was our waitress and she was super kind and attentive, always checking in on us and helping us with the menu when we couldnt decide what to eat! Would one hundred percent recommend!

Great service by Erica. Such a lovely warm atmosphere celebrating my beautiful girlfriend birthday. Erica made extra effort to join in singing happy birthday and delivered great service. Would come back and recommend it to others

Had an amazing experience! Food was unbelievably tasty and service was excellent! Thank you Yiannis for making our dining experience special!

First time visiting The Mayan tonight for a belated valentines meal. We arrived early and sat at the bar where the bar staff provided great service and looked after us. Showed to our table shortly after, Yiannis the manager was awesome and helped with food and drink suggestions. Great food, atmosphere and service definitely worth the money and great experience thank you Yiannis! 🔥

Patricia was very helpful and provided a great service.

Food took a while to arrive and the steak tasted a bit stale. I visited on a Sunday evening, so there was a lot of parking opposite the building. Drinks were giving Mexican vibes really. Customer service was top-notch

The experience in the Mayan was excellent. The food is definitely the best Mexican food in Birmingham. The service in particular was excellent. Erika our host was attentive, with great recommendations. Definitely a must eat in Birmingham.

Amazing place, shouts out to yiannis for making our experience a nice experience for a special occasion.

Great time at Mayan on valentines day. Giannis was amazing! It was great to see families out and still enjoy a romantic meal. The portion sizes were good, and the food was delicious. The staff were friendly and attentive. They went the extra mile.

Overpriced for the quality of food. I have been to many fine dining in Birmingham and this is not worth it.

Absolutely wonderful food and fantastic service - thanks Yiannis

A Hidden Gem in Birmingham – The Mayan is a Must-Visit! From the moment you step into The Mayan, you’re transported into a world of luxury and authentic Mexican flavors. The ambiance is simply breathtaking—dark, moody, and stylish, with golden accents that give the place an upscale yet welcoming vibe. The food? Absolutely phenomenal! The guacamole, made fresh at your table, is a must-try. The tacos were bursting with bold flavors, and the empanadas were perfectly crisp and generously filled. Every dish was presented beautifully, making the experience feel extra special. The service was outstanding—friendly, knowledgeable, and attentive without being overbearing. The staff genuinely care about ensuring you have the best experience. And let’s not forget the drinks! Their cocktails are crafted to perfection, with unique flavors that complement the dishes perfectly. If you’re looking for a place in Birmingham that offers incredible food, top-tier service, and a stunning atmosphere, The Mayan is the place to go. Can’t wait to return! 🌟🌮🍹

The food was great as our first time coming here. Yannis was incredibly polite, helpful and listened to anything I had to say. Was a great manager and I simply have no complaints to make. Service was fast and prices are decent for what they offer. A little bit on the pricier side but nonetheless its great food.

came here for Valentine’s Day and I must say the food, ambience and service were all incredible. We were served by Manoj who ensured that we were comfortable the entire night. He was also very knowledgeable and offered some useful tips when it came to consuming the oysters. Thank you again and we will definitely be back

Lovely place and great food. Thank you Thiyesa for a great service

Had a good time. Loved the Mayan theme and the ambiance. The music was just so good. Food was okay, Stake could have been better in my opinion. But loved their sauces.

Took my partner here for Valentine’s Day. The food was honestly nowhere near the standard we expected. The staff were uninterested and not very attentive at all. In comparison to other restaurants in the same price bracket, the Mayan falls massively short. Wouldn't recommend at all. My partner usually loves Mexican food but she said the food here is not authentic Mexican at all, honestly the lack of flavour was shocking. We told our waiter this and they did nothing to help. Apart from giving a nasty look when I asked him to remove the service charge, he didn’t do much at all. If you want a better experience just go to Varanasi for the same price

Food was good and was made better with the beautiful atmosphere and A* service by Thiyesa. 10/10

my boyfriend and i visited on valentine’s day and it was great, the atmosphere was so nice and the restaurant itself was so pretty. we really enjoyed the food and the service was amazing, manoj had great menu knowledge and gave us good recommendations and was so lovely. would definitely recommend !

Thiyesa made our experience an amazing one. She was very attentive. The food and ambience was great.

I took my wife to have dinner here after a long day out shopping. The food was top class, fresh and extremely tasty. It was amazing value for money and to top it off the manager Giannis could not have made us feel more at home. When we are in the area we will be back there again, my wife keeps asking when we are going back bless her. Thank you to the whole team.

Great food, great ambience, even better service, Thiyesa was amazing. Would definitely recommend and return!

We spent our anniversary at The Mayan and it was amazing! Manoj made our evening so special! Amazing customer service and amazing food! Can not thank him enough!

I enjoyed the service given by Thiyesa she was very lovely.The food was amazing 👏

Had a very nice experience today at Mayan restaurant. We had the four course valentines menu, the 10 oz steak with garlic chips was very nice and the date pudding was delicious, table service was excellent, me and my partner were satisfied and will visit again ! Thank you Erika !

Went here for our valentines meal and everything was absolutely stunning from presentation to service, Yiannis was exceptional and went above and beyond to provide wonderful service 10/10 would recommend to everyone

This place is amazing ! delicious food and cocktails!

Amazing place, we were served by Yiannis, who made us feel welcome, and checked up on us regularly!!

I came into The Mayan last Saturday and had a great time! The atmosphere and performance dancers were amazing. The bartender Robert was great, made me and my friends laugh and provided us with great drink recommendations. We will be returning!

I hope I am spelling her name correct -Thiyesa? But she was absolutely amazing and handled our group booking of 9 people seamlessly. She was great energy and made our experience 10x better. Food was not out of this world but definitely worth trying and very nice,