The May Fair, A Radisson Collection Hotel, Mayfair London in City of London, Westminster

Myself and my wife visited on Monday. The Mayfair never fail to deliver. We always feel most welcomed and well looked after by the team. Dennis is extremely hospitable, Roland was most welcoming when checking us in and Jarka at Breakfast delivered superior service. Well done all and see you soon!

Great location and helpful staff. Good value for Mayfair

I stayed here this past weekend on my first visit to London with my mom and it was a great experience. I'd highly recommend staying here and would definitely stay here on my next visit to London. We arrived early and the person who helped us check in was amazing. He truly went over and above as he could see we were exhausted after a long flight in. It was my birthday and the room was decorated for my birthday with balloons and other items and it really felt special. Any time we had a question about the area, the team was so helpful in making sure our trip was a success and we really enjoyed every moment of it

Somehow rooms look dated ( of course if you want to pay over 1k for the night then I suppose expect better).

They are undergoing renovations on some floors. The location is superb and service at front desk, concierge etc. is excellent. Location is very convenient.

One of my favorite hotels in London. Consistently great service atmosphere over the many years I have been coming to this hotel.

Pleasant experience for a business meeting, attentive and courteous staff

Roland and Kim ensured that the stay was excellent 👏 👌 🙌

I didn't necessarily enjoy my stay in this hotel. Although the ground floor is great and certainly luxurious. I was very disappointed with the room. The shower was not practical and we had to completely wet the floor. The window closed poorly and let the air through. I will return a second time to form a definitive opinion.

We’ve had an amazing experience. The hotel is in a perfect location, staff was always very Nice and helpful. Special thanks to Cláudia and Andreia who went beyond their way to accomodate our needs. We will definately come back and recommend it to our friends.

Ez alden is professional and friendly , The hotel room is standard, not too fancy. The bathroom has a shower with a fixed head, which doesn’t move, and the flush isn’t very powerful. The location is perfect, within walking distance to many important attractions and the subway. Room view none the window doesn’t open would i come again here yessss

Excellent Historic Hotel in Mayfair London. Service is first notch!

Great services, professional staff cross all sections of the Hotel and wonderful breakfast & dining ambiance. Knowledgeable staff especially in room dining very well located in the heart of central London. Green park tube station just around the corner. Especial thanks to Niousha at the front desk.

We recently stayed at The May Fair Hotel, its location is excellent, 10 minutes walk from Oxford Street. The rooms were clean and spacious, I would choose them again.

Excellent location and outstanding service! We stayed in a Collection Premium Room, which was very spacious and well-designed. The king bed was separated, and the sofa bed comfortably accommodated three adults in one room. The large bathroom, complete with a dressing area, added to the overall comfort. The hotel is surrounded by many specialty coffee shops and fine dining restaurants, making it a great choice for food lovers. Additionally, Sainsbury’s Local supermarket is conveniently located right in front of the hotel, perfect for any essentials. A great stay, and I highly recommend this hotel!

Went to the Mayfair kitchen that’s inside the hotel where we had amazing 10/10 service from the waitresses. However when we finished and wanted to take some pictures in the hotel the security were rude and asked us to leave the premises.

I recently had the pleasure of staying at The myfair hotel, and I must say, it was an unforgettable experience. From the moment I arrived, the warm and welcoming atmosphere made me feel right at home. The facilities were impeccable, and every detail was thoughtfully arranged to ensure the utmost comfort. I would especially like to extend my heartfelt gratitude to Ms. Sadie, her exceptional hospitality and genuine care truly made my stay special.

The hotel is very good and the location as well. But make sure to put all your cash in the safe box as we lost money in the room. So you should be careful.

The hotel is not a mistake Its location is really close to everything There are restaurants and cafes Safe area The rooms are large and spacious, and the bed is very comfortable They gave us a quote for a family room and gave us one of the largest rooms The reception was helpful once, especially John, at check-out time, and check-out was quick at times The hotel is clean and comfortable. Frankly, I recommend it a thousand times and will use it for my travels except London

Great stay right in the heart of the city. Thank you Sadie and the team.

I stay regularly. Great hotel , location and even better staff. From doorman to bar staff. Especially the front desk / check in staff. Irina & Claudia who are extremely helpful.

The hotel's location is excellent, close to all the wonderful areas in London. The services provided by the hotel are good, the rooms are wonderful, the bed is comfortable, the staff are professional and cooperative. I would like to thanks the receptionist (Ms Salie) for her good services.

Great location, 100% safety, great service! Very clean rooms and comfortable beds ✨ highly recommended The right of the Bou Arrab community... you will see it has a bidet

Fantastic stay at the May fair. Staff was pleasant, check in and out went quickly, food was good at the restaurant and the complimentary cocktail was great. Room was spacious, bed was comfortable. Lighting and furniture could have been a bit more cosy. Would definitely stay there again.

Great location, fantastic suite, all you could ask for in terms of amenities. They’ve updated the hotel well since our last visit, service was also great. Would highly recommend if you’re looking for a true five-star experience in an unrivalled location.

Great menu, great ambience. Location, of course, could not be better.

Satisfied with all services~ This is a user who used a nearby 5-star hotel for work. The housekeeping system is good and you can easily receive the products you need at any time. Breakfast includes a la cart, so you can enjoy carefully prepared dishes just for you. Thanks to somiya, who knows what kind of coffee and food you prefer, you can start your morning with a charm. Make a reservation now. You won’t regret it.

Sofia is just wonderfull! She welcomed us with open arms, and even managed to give as upgrade and also an early check-in. Sofia made sure our stay started off amazing!

The hotel is not fancy and the services is not professsional either . I paid 1 thousand for my saty and in the time for checkout a reception ukranian lady said to me pay 2,000 bound i refused and demanded explaination from reception . They brought a persain woman to speak to me her English is bad also and didnt confess that there were a mistake in calcuations ,. When i said i paid for room services she said show me a proof from your bank. I said no and I told them to print all the receipts i paid . At the end i paid only 234 bound for laundry services only to check out. It is really bad treatment and i wiil not advice anyone to saty at this hotel.

Super stay but wouldn’t let me borrow an umbrella. Breakfast was brilliant and the staff were lovely.

I’ve enjoyed my stay at the hotel the location can’t get any better though the room furniture is a bit outdated I’d like to thank Sadie for all the help and excellent service she had provided me Sadie truly made my experience a wonderful one and hopefully I’ll get to repeat it again

We had an exceptional stay at The Mayfair in London. The location was unparalleled, offering seamless access to the city’s finest attractions. The staff exuded professionalism and warmth, ensuring every need was met with genuine care. Breakfast was a delightful affair, with an impressive array of options that catered to all tastes. The rooms were impeccably spacious, blending elegance with comfort. A special mention must go to Jon, whose outstanding service elevated our experience to another level. I would wholeheartedly recommend The Mayfair to travelers seeking luxury and sophistication in the heart of London. Thank you for the lovely stay!

Great venue, and a top tier staff service. Lovely reception rooms to dine and celebrate within.

Always a pleasure visiting the Mayfair. The staff are incredibly helpful and welcoming. They have a wide variety of rooms/suites for guests. The Mayfair bar have really upscaled, some of the best cocktails I’ve had! Special thanks to the concierge & management!

Not very safe someone that was a tourist got very injured

I was surprised by the location of the hotel and the staff was really friendly and amazing especially ANNA who although she was a trainee but she handled everything like a pro, she took care about my notes about the room and upgraded us with zero charge and the sweet for my BD

Worst experience ever We booked an afternoon tea Big scam We spent 200£ almost for mini sandwiches with no refills as advertised Nothing compared to landmark or Churchill hotel

One of the best hotels I have ever stayed in in my life in terms of services, location, and the wonderful treatment of the staff, especially Claudia who provides the best of her treatment, kindness, and high taste. Thank you to the hotel management for this distinction and for more progress.

I stayed in this hotel since the early 2010s, and it has been of the same high quality. The rooms are nice, breakfast superb and the service has maintained the quality. Mayfair is a very prestigious location - it’s on the most expensive block on your monopoly board! The area is very posh and crowd also is different from the rest of the areas. Location is close to green park tube station, and it connects to many of the major lines. Breakfast is superb - you can have the buffet or order the reliable menu ala carte. I recommend the Cumberland sausage. Best I ever had. Rooms are spacious. We can easily put two suitcases in the room. Gym is well equipped - but can only fit 3-4 people comfortably. I recommend everyone to stay here! However, this is my last stay in this hotel ever. I had an unhappy experience with Radisson Rewards, they have the worst customer service I have ever encountered - I lost many nights due to their inflexibility and their constant hidden rule changes. If you want to stay here, stay for the service. Don’t stay for the points, Radisson rewards will only disappoint you.

This was a very comfortable stay with May Fair Hotel. We were met by a very kind person, Andrea, who allowed and helped us with an early check in and upgrade in a room. The hotel room and location were excellent too. People at reception and lobby helped us also with items we left for short storage between we checked out and returned for departing.

I stayed here for 3 nights and it was a great stay in a great place. Room was big and the bathroom was lovely. My receptionist’s name is Dumitu and he was very friendly!

My girlfriend and I stayed there after a night out in London, ending in the palm beach casino. Which was absolutely amazing gambling there followed by staying at The May Fair, felt like wining Monopoly. Thank you again

I’ve stayed at The Mayfair many times over the last 10 years.. the location is ideal and the rooms are pleasant. On this occasion check in and check out was dealt with by Niousha who was absolutely brilliant, she really ensured we had everything we needed and went above and beyond to make sure we felt welcomed. The room we were first given didn’t appear to be the correct room we had booked but this was corrected straight away, although we couldn’t have a room with 2 beds as requested it wasn’t really a problem as the room we ended up staying in was spacious and the bed was more than big enough. The concierge was helpful in assisting us with the restaurant booking we required, we were helped with our bags and the door man was so polite and friendly. The lychee martinis from the bar were perfect and this being available on room service is ideal! Look forward to our next stay.

We just came back from London. While we were there we Decided to stay at the Mayfair. I can only highly recommend to stay there. Do not hesitate. I travel for work so I’m used to staying in hotels. When we arrived, the hotel kindly offered us an upgrade. In our room, we had an issue with the bathroom. I mentioned that to the lobby manager (Mrs Ana Z.). This lady made our stay so special that I can only congratulate the hotel for hiring people that are so customer centric and caring about Customer’s satisfaction. She made sure that we get a fantastic new room and offered us some special treatments. Thank you so much Ana and we will for sure come back and recommend the hotel.

5 star hotel and they deserve every star. They truly spoil you here.

Them saving on their staff, an all consumables.

Checked in by a lady called Irina, she made the stay one of the best hotel stays I have had in a long time. Well done to her and the team.

Beautiful hotel with amazing and kind staff. This was my second time staying there and I will definitely continue to choose this hotel in the future! Sofia was also very friendly and helpful with everything we needed.

Hello our stay at the Mayfair was outstanding! Irina was extremely helpful & caring! Because of her personality & kindness our stay was one of the best ever hotel stays, for both my wife and me!! Jeremy was also helpful and friendly! He is one of the bell persons! In our opinion these two people made our stay extremely memorable!! We will go back again!!

Everything was spectacular, but especially the service and attention from Jon at the Front Desk, he did everything possible to make our stay the best possible. We will surely return one day.

It is surprising to me that the hotel has 5 stars. I am extremely disappointed by the cleanliness of the room, white towels are actually yellow-ish with light brown spots, disgusting. Rooms and bathrooms need to be repaired. My overall stay was good considering the location of the hotel, but would never repeat or recommend Radisson collection mayfair as a 5 star hotel stay.

It was very nice and quite stay last september and the location is not bad but you need to becarful at night around the hotel location i hope the bar on the ground floor doesn't open again and replaced by something else. The staff extremely kind Especially Akil -reception manager- my best regards to him

Great bar very expensive but the atmosphere was great

Horrible horrible Horrible experience!! They denied us a fully paid for booking and after an 8 hour flight when we land the hotel they tell us we don’t have our room as the pre existing guest had extended !! Are these guys brain dead ?? They had the nerve to ask us for a solution !!! Some check in staff were very helpful but the manager thought she was too smart and had absolutely no answer to a question i raised and then says she would be back in 5 minutes and never returns… bloody coward . I wouldn’t stay there even if i was paid to. Also apparently they do this to most guests as the day we were checking in there were probably 8 other families with a similar problem. However their sister hotel the Londoner is way way classier and the rooms and staff are absolutely amazing. These guys at Mayfair are trashy ,disrespectful and disgusting. Will make sure we never recommend them to anyone as they lack etiquette. Stay at your own risk ! Dont go by what you see please ! There are many other hotels with a similar location.

Had a great experience at The May Fair hotel. Our flight had a delay and we only arrived at the hotel at 2am. We headed out bright and early to buy last minute gifts for our family and were struggling to pack finish in time for check out. We spoke with one of the hotel receptionist, Oksana, who kindly let us have a later check out so that we could pack finish in time. The hotel’s bellboys were also very nice to help us load our luggage onto the Uber. Overall had a wonderful and lovely experience in this hotel. Would definitely love to stay here again!

Perfect location to walk around the best areas of London. Very friendly and helpful staff. Rooms very well appointed and quiet. Excellent breakfast choice.

I recently had the pleasure of staying at One Hotel in the heart of Mayfair, London, and I must say it was an exceptional experience from start to finish. The hospitality and service provided by the entire staff were truly outstanding, making my stay unforgettable. One of the highlights of my visit was the exceptional service provided by the kitchen manager, Martina. Her dedication to ensuring that every guest has a delightful dining experience was evident in every meal. Martina and her team went above and beyond to cater to our needs, demonstrating a level of professionalism and warmth that is rare to find. From the moment we arrived, Martina’s attentiveness and genuine care for our dining experience made a significant impact. She took the time to understand our preferences and dietary needs, ensuring that each meal was not only delicious but also perfectly suited to our tastes. Her passion for her work shines through, and it’s clear that she takes great pride in providing top-notch service. The entire staff at One Hotel deserves a special mention as well. From the front desk to the housekeeping team, everyone was incredibly friendly, courteous, and always willing to assist with a smile. The level of service we received was consistent throughout our stay, making us feel valued and well taken care of. The ambiance of the hotel is equally impressive. Located in the prestigious Mayfair area, the hotel offers a perfect blend of luxury and comfort. The rooms are elegantly decorated, providing a serene and relaxing environment. The attention to detail in every aspect of the hotel’s design and service is commendable. In conclusion, my stay at One Hotel in Mayfair was nothing short of amazing. The extraordinary service provided by Martina, the kitchen manager, and the entire staff, made our experience truly memorable. I would highly recommend this hotel to anyone looking for an exceptional stay in London. Without a doubt, I give One Hotel a perfect score of 10 out of 10. Thank you, One Hotel, for a remarkable stay. We will definitely be returning! Regards Mohamed zia

The room was big and spacious, with a lovely bathroom. However the decor was outdated and tired. Windows could not be opened which wouldn’t have been an issue if it wasn’t so stuffy and poorly ventilated. The service from staff was wonderful and we were helped out by the concierge team to find some lovely places to eat.

At the beginning they move us many times until we get the suitable room . There are instructions around the hotel so we couldn’t get a good view.The location was perfect , some rooms need to renew especially carpet, cleaning was not bad but they are so stingy in bathroom fittings ( soap, laundry bag ……..) actually I stayed there about 9 nights barely put some water. Otherwise everything was excellent

We are currently staying here. For a room, midweek, for just under 600 GBP a night (including taxes) it is probably the most overpriced hotel I have come across. The room had a bad aroma when we arrived. The room looks nothing like those on their website. The furniture and fittings are poor. There was no turn-down service. We stayed here around 8 years ago and the quality was excellent. It seems to have gone downhill quickly.

1. Solid concierge chaps and very helpful 2. Beautiful breakfast, tasty, and lovely ambiance. 3. Met Mr. & Mrs. Shah from Dubai at breakfast - wonderful couple. We shared samosa and spicy kebab together. 4. Gym was a great experience and well equipped. 5. Love the corridors with awesome decor! 6. The room - perfect though the coffee machine challenged me! Showers were lovely. Ironing board made life convenient. Spacious and very comfy. Overall, The Mayfair scores full points.

Love the Mayfair hotel, its a home away from home!

The May Fair is in a perfect location. Very close to all amenities and sights with an underground stop right around the corner. The staff in the hotel were really friendly and attentive. The breakfast is also amazing - so much variety! Thanks to everyone for a great stay!

First time here, to watch a movie! Great location, wonderful cinema. Will definitely go again to avail the food...

We booked this hotel because it was what was offered via EZair Princess booking. The hotel transfer we has from Heathrow to the hotel was excellent. The check-in was quick enough, but we were given room 110 which is directly beside and in front of the cleaning crew staff headquarters. They were a tad LOUD the first night we were there. The 2nd day, 2 staff members went in our room without even knocking on the door. No excuse really other than they mistook our room for their cleaning headquarters. However, this hotel is centrally located and it was so easy to walk to Hyde Park, then on to Buckingham Palace and then on to St.James Park. All 3 place were amazing especially the palace of course. Thanks to the very helpful hotel concierge. Also the breakfast buffet was delicious with a variety of choices. The wait staff were very attentive and hospitable. All on all a 4 out of 5 rating.

Excellent hotel in the middle of downtown. The rooms are nice and have everything you need. Housekeeping works fine and so does room service. The only thing with regards to the service would be that there is no people available to open the doors to leave the hotel to the street. And sometimes you see the people that is supposed to help you and they are chatting with another coworker and don’t care that you are going out with bags, or in my case, with an electric handicaped scooter which needs the doors to be opened by someone. Wireless comes and goes and it is not high speed.

I have been staying at The Mayfair hotel close to a decade, and I must say that my experience has been nothing short of exceptional, thanks to the outstanding management and staff., Me.Akil and Miss. Claudia. From the moment I arrived, I am warmly welcomed by Miss Claudia at the front desk. Her professionalism and friendly demeanor set the tone for my entire stay. The hotel itself is impeccably maintained, with clean, comfortable rooms and well-appointed facilities. The attention to detail in every aspect of the hotel’s operation is evident, and it made my stay extremely comfortable. A special mention must go to Mr. Akil, the hotel manager. His leadership and commitment to excellence are clearly reflected in the high standards of service and hospitality. Mr. Akil took the time to personally check in on guests, ensuring that everyone was having a pleasant stay. His approachable nature and willingness to assist with any requests truly set this hotel apart from others. Throughout my stay, I experienced a level of service that exceeded my expectations. The staff at [Hotel Name], under the guidance of Mr. Akil and the welcoming presence of Miss Claudio, created a memorable and enjoyable experience. I highly recommend this hotel to anyone looking for a superior hospitality experience. I look forward to returning on my next visit to the area.

Mayfair hotel is one of the best hotels in london. The team is super professional and super kind. Customer service is another level. Rooms are very clean and elegant plus practical,. It feels like home outside home. Restaurant and bar are so cool too. Manager of the hotel Mr. Akhilis is a super amazing manager always trying to make his clients at their best comfort . Wish all hotel managers are like that. ⭐️⭐️⭐️

The bar is lovely! And the breakfast pancakes are the best I’ve had so far…made by a French cook who impressed me, so I had to send my compliments.

Service is poor. Carpet is smelly and room are spacious and towels are also need the replacement. Car park is also a little concern. Overall was pleasant stay and access is 247. Near to Heathrow and 20 minutes to central London

Superb hotel. We were looking for a bit of luxury, this hotel met our expectations. Great location near Green Park, staff were very friendly and nothing was too much trouble. The room was lovely.

This truly is a unique dining experience. The food is a combination of Japanese and Italian. Everything is beautifully presented and full of subtle flavour combinations. The staff are really knowledgeable and the accompanying wine or saki well chosen. Great job. Thanks Just returned for dinner, and had another super experience. An especial thanks to Esme who was super friendly and helpful 😀

Thanks You to Andy at the reception who make my tcheck In and tcheck out perfectly ! 5 stars for her . She’s just amazing to help the customers

Everything is fine, but the security deposit has not been refunded. Now, a month after checking out, it is 250 pounds? I have the receipt

This is one of the best hotels I have stayed in recently and definitely the best I have ever stayed in Europe. Provides great value while still retaining luxury. Location is literally unbeatable (minutes walk to Green Park) and the breakfast is top notch. Loved our room and we will 100% be returning next time we are in the city.

The hotel and bar offers incredibly poor service for an astronomical price. I would stay, eat and drink at almost anywhere else.

Thank you Polly for a great service and attention to details during the buffet breakfast. Good food selection and Polly makes sure you get your dishes hot and quick..

Staff were very friendly and gave us early check in which was greatly appreciated. Room was very clean and spacious. The gym is pretty good for a hotel gym.

Kacey was a problem solver 👍🏻 I would give the hotel 5 stars except for the beds they were too soft and housekeeping was not very clean

What can you say:) of course it was perfect, My clients also stayed here and were very satisfied.

Be careful when you book their rooms is different even the one that have the same category. ive booked two rooms one queen and one king ( 22 sqm for 1 adult + 30 sqm for two adults ) The king room is cost more money. When i checked in. the queen room was ready and king room was not. And the reception girl wasn't clear, didn't explain alot. So my travel friend went to her ready " queen room" ( as it said ) because she was solo. Later on me and my mother checked to our "king room" ( i relised that it was smaller than 30 sqm but i thought it was the furniter or how the room look. The last day me and my travel friend discovered that the room that she has been given is our room ( king - queen superior as it said in the website). So i was very very upset because i been staying the whole days in a smaller room which i paid for the other! Non refundable. Am very upset. When i complain they said that the room that am in it its actually king room and 30 sqm and i belived them but in the website it shown its 22 sqm. They dont want to say that this is the receptionist mistake. I choosed this hotel because of a specific room. The reception manager gave me a compensation but i feel am still upset because i dont go to london alot, i deserve a refund. Please be careful soooooo tricky :)

Lovely stay, fantastic night reception/concierge team. Thanks to Rita for setting me up with a nice room. The breakfast staff were very attentive and polite

This is a very beautiful hotel. The team absolutely makes the stay. Such high quality service. Top stay