The Masala in Shropshire - Phone Number, Reservations, Reviews

We were drawn in by the poster in the window advertising 3 courses for £15.95 (midweek), which sounded like a good deal. Don't expect starter, main course and dessert though... one of the "courses" is in fact rice or naan, which are just described as sundries or side dishes everywhere else we've been - i.e. we're used to rice being an accompaniment to the main dish rather than a course in itself. To be fair, there is a good variety of rices and the ones we had were enjoyable. The first courses were OK... portion size as you'd expect for a starter, mine was a little greasy but otherwise passable. For the main courses, the chicken wasn't bad (I've had more generous portions of meat elsewhere, but then this is clearly being done to a budget) but unfortunately the lamb was quite tough (not gristly, just chewy). On the whole, the flavours and quality were a bit underwhelming and we're also not keen on the use of bright food colourings (red dye on the meat and multicoloured rice) or vegetable oils (if I'm not mistaken) but there were no ill effects and I suppose we shouldn't have expected too much at that price these days (it's a genuine saving over the normal menu prices). Service was also prompt and attentive, so we weren't unhappy on the whole and I know this place does have its loyal fans, but I think in our case we'd prefer to try somewhere else next time.

Best chicken tikka I've ever had

Food was delicious and still hot which was a bonus

A poor and expensive dining experience. Unclean toilets, curt, snappish manners from the first waiter, raw shrimps in the Masala rice and the butter chicken my kids and wife ordered tasted like content of a can of coconut cream ..plus sugar. The second waiter was a lovely lady who acknowledged and offered to remedy the raw shrimp situation, unfortunatelly the owner showed up afterwards trying to convince us that these mushy translucent shrimps we had left on the side of our plate were safe to eat ...because they bought them pre-cooked ! Well, neither were they cooked nor would I have expected proper curry to have pre-cooked ingredients in it , I'll leave a picture for the reader to be the judge. At least the owner finally offered to not charge us for those two rice servings in the end but even so, 70 quid for 4 curry servings + 2 rice portions felt anything but value for our money. Will definitely not repeat...

Das Restaurant wird auf Tripadvisor gut bewertet, also haben wir dort für ein Abendessen reserviert. Aber es war doch recht enttäuschend. Das Personal war sehr freundlich und hilfsbereit, bloss hatte es - entgegen der Angabe hier und anderswo - von glutenfreien Speisen nun wirklich keine Ahnung. Zum Glück kennen wir uns etwas in der indischen Küche aus. Das Essen kam sehr schnell. Während die Vorspeise noch ganz okay war, wenn auch kein Highlight, so waren die Hauptgänge eine grosse Enttäuschung. Nichts von der Geschmacksexplosion, den Gewürzen, der Exotik, die wir uns von indischen Speisen gewöhnt sind. Alles schmeckte gleich, alles war fade, ja geradezu geschmackslos und - was uns besonders irritierte - süss. Zuckersüss. Geradzu widerlich süss. Alles, bis auf den Reis. Sogar das Naanbrot war süss. Vielleicht eine Anpassung an den örtlichen Geschmack? Aber wir haben schon so oft auf der Insel Indisch gegessen, das kann es nicht sein. Also wir können das Restaurant nicht empfehlen, wenn man typisch indische und bangladeschi Gerichte geniessen möchte. Aber das Personal war wirklich ganz bezaubernd. Wenigstens das.

Absolutely excellent restaurant, exceptional service and tasty authentic food. We came here while visiting the town on 2 different occasions. We were warmly greeted and the food portions and taste was just divine. Really amazing Bengali-Indo food. Will absolutely come here again if we are passing through. Highly recommend. It is clean with a lovely atmosphere. Recommend to all and any Bengalis too, it is really yummy food.

Great curry with friendly staff main meals were well worth the wait as there was 7 in our group

Lovely food, best curry house in Shrewsbury!

We ordered a takeaway/delivery to a nearby touring site. This is outside of their usual delivery postcode, but after a quick call to the restaurant, they said that delivery was no problem for a small additional fee. Food arrived hot, and the order was correct. We had Chicken Tikka Masala, Chicken Balti, and a Chicken Naga, plus rice and naans. Great food, nice chicken pieces and great tasting sauces. Would recommend if you are visiting the area.

Years ago when run by John, this was our go to Indian restaurant in town. I felt it went down a bit after he sold up but when they reopened following lockdown, the quality again seemed very good. In the last couple of years it’s now become probably our favourite local again. The food quality (and quantity) is excellent with meat dishes full of good meat and there is ample variety. The staff are all very friendly and efficient and I feel that it offers very good VFM. Definitely recommend.

Years ago when run by John, this was our go to Indian restaurant in town. I felt it went down a bit after he sold up but when they reopened following lockdown, the quality again seemed very good. In the last couple of years it’s now become probably our favourite local again. The food quality (and quantity) is excellent with meat dishes full of good meat and there is ample variety. The staff are all very friendly and efficient and I feel that it offers very good VFM. Definitely recommend.

Absolutely top quality Indian and well mannered delivery driver. Will be back.

Great curry (Lamb tikka bhuna) amazing starter ( chicken pakora) 👌 Staff nice and friendly would go back again

Came across the massla on a quiet Monday night . Excellent meal and service enjoyed by all.❤️ the staff very attentive and welcoming,nothing too much trouble for the team. Would recommend this restaurant and will definitely return next time we are in Shrewsbury. Good value for money.

Lovely curry, polite and efficient service and reasonable prices. The only thing we didn't like was the garlic mushrooms which were tasteless (I think they forgot the garlic!). Would go again

Easily the best Indian restaurant in Shrewsbury. The service was very prompt and friendly. Portions were generous and the chicken Pathia was the best I've ever had. The fluffy peshwari Nan was also excellent.

Party of four. We didn't realise that we'd hit on 3 course deal night. It was busy, but the service was spot on. Attentive and friendly. Special mention to Mr Ripon for excellent service. Our food was tasty and generous. It was our first time at this restaurant. We will return.

Didn’t have a booking but staff were able to accommodate. Starter & drinks arrived quickly however there was a slight wait on the mains being served. The food was hot on arrival, serving sizes are more than adequate & staff were friendly. Reasonable prices too.

We went for an evening meal a few weeks ago. Really enjoyed it. Food was great, gorgeous Naan bread and impeccable customer service. Have booked to go again.

Great home delivery. Very quick, hot, well packaged. Lots of extras. Looking forward to the next one.

This place is the best Indian in Shrewsbury always a great meal and staff are really good Especially Mr Ripon & Tarif best here

Nice place and food was excellent. Was late so not busy

The staff was very friendly and helped us decide what to order. The food was delicious and there was nice music/decor.

Ok but very expensive for what it is had a king prawn tandoori dish as a main literally had two prawns and over a tenner. Also when we spend 40 quid on a takeaway no free stuff not even a popadom .Also had lamb a few times always tough as old boots .

Never had a bad meal from here but unfortunately the curry tonight was tasteless and sauce was watery

Food and service were very good Food came out incredibly hot and hadn't been sitting around in the kitchen. Definitely recommend the garlic chicken tawa Reasonable pricing considering the area and a large car park over the road Will definitely be going back

food from Masala great at usual lovely flavourful and hot

Brilliant food at a reasonable price.

Excellent as always! Thank you for a great meal.

One of the better tasting desi places in Shrewsbury.

Best authentic indain curry house has to be the top places in Shrewsbury all ways busy dining in book in advance service outstanding.

Wonderful meal as always! Thank you

Excellent quality food. We have finally found an Indian restaurant that we will go back to! Thank you!

We waited over 2 hours for our order, we were offered a bottle of coke to compensate. When I said that wasn’t acceptable, they put the phone down on me. Very professional company. Such a shame as their food was lovely.

Nicely decorated Indian restaurant with attentive and friendly staff. Good food and drink and not too expensive. Would visit again.

Our food was good overall but it was let down by the restaurant being understaffed and the service being slow. We were there for 2 hours and 20 minutes and we only had mains and popadoms. We were overcharged for our drinks and were also charged £2 for some yoghurt, and £4 for an extra tray of dips for our popadoms. This felt a bit miserable and expensive considering we were spending £200 already between us. But our main issue was the slow service.

really good food. nicely spiced and tasty

Visited here after looking on Trip advisor , we usually go to Avatar but thought I would try somewhere else , big mistake!! I can honestly say the food was the worst I have ever had and I have eaten at lots of Indian restaurants. My Chicken Tikka starter was bland with absolutely no taste and my husband’s Sheek kebab was just awful covered in a strange red sauce that was a bit sticky and the meat tasted strange like they were masking gone off meat . My main meal was even worse I ordered a house speciality that was supposed to be madras strength and again it was tasteless covered in a bright red sauce but very watery . My husbands curry was a Chiken Rasam and it was so bland it tasted like a soup . The rice and Naans were lovely but that was about it . I couldn’t believe high busy the restaurant was and I honestly thought the food must be great so what a massive disappointment. The only plus for this place are the staff every single one of them was lovely. I definitely will never return here again , left feeling very hungry because I couldn’t eat any of it . If you want a truly genuine Indian curry DO NOT VISIT HERE!

A great memorable meal with my whole family. My family members all enjoyed the traditional flavors in each curry they ordered. I had my favorite and it was still as good as the last one i tried here. Complement to the chef.

I went to The Masala for the first time this evening and I can definitely say I will not be returning. Although the staff were helpful and polite the food was absolutely disgusting, I have never tasted food like it. The starters and mains weren’t edible. The lamb tasted off and the curries were some of the oddest most disgusting curries I have ever eaten. The only things that were nice were the naan breads. I was also concerned at how unclean the restaurant was, the ceilings were covered in damp and mould, especially on the toilets, the toilets were that vile, I would not change my toddler in there and waited until I got to the car. This made me wonder, if the owners are happy for you to see the restaurant and toilets in such a condition, I dread to think what the kitchen that the public don’t see is like. There are many different curry restaurants in Shrewsbury that are lovely but this most definitely isn’t one of them.

Very full and very loud, food was excellent but a beer I had requested simply didn't arrive, however I was not charged for it. I didn't leave a tip.

I almost every week and i am loving it. The Masala Resturant Shrewsbury has the best curry quality in the whole Shrewsbury. Best food and quick service. Chicken Mirch Roshuni the dish delicious😋. I would prefer everyone should visit this Restaurant.

Booked as a table of 3 originally, then called up a couple of hours before we was due to arrive to ask if we could add two more people. Wasn’t an issue and the staff were fine. We arrived and the staff were great, sorted the little one out with a high chair and were very friendly. Poppadoms lovely with all the dips. Soft drinks, and spirits fine also. Beer was flat, took it back up twice myself, just no head on them at all. Starters arrived, Sheekh kebab had a weird taste to them, almost off like. chicken tikka starters were very bland, no flavour at all. Tandoori lamb chops were ok, along with the veg samosas. Mains come out, every single curry had no flavour at all, despite us all ordering different things. The Chicken balti had inedible chicken with big pieces of gristle. Two of the curries were sent back, we were offered replacements but it put us off. The sides that came with the curries were ok, the naans were lovely. Staff once again, were very good. They replaced two of the beers after with fresh ones, they soon went flat again. The floater coffee never turned up. Shame really as the place was packed and people must like going there, but we won’t be returning. Avatar and The Curry House miles ahead for curry houses in Shrewsbury. We are from Birmingham originally where there’s plenty of nice curry houses. Food wise this was one of the worst curries we’ve ever had. Staff knocked off 2 of the curries to be fair to them at the end. Bill was still £120.

selection of chutney was missing

Hi I like the curry I was at the till tonight to pay for dad's curry come back for my chips they was not there took away.

Fantastic evening as part of a group of 30. Service and food excellent.

Great service and lovely food, very generous portions!

Very tasty food, delicious all good

Best Indian food west of Brum.

On a night out in Shrewsbury with the better half and we fancied an Indian so came here. Did an online booking on the night and received a response within 10 minutes. Restaurant was busy but staff were on top of the game, excellent service and it was lovely food. Wasn’t rushed or harassed to leave to make the table free and was a decent price for a meal for two with a few scoops, would definitely revisit if in Shrewsbury

Lovely warm, cosy restaurant. Went on a Friday night, it was quite busy but the staff were really quick in serving us. Very attentive and friendly. Food was piping hot and the chicken Sagwalla didn't disappoint. The best fluffy nan bread ive had yet!

Great takeaway , chicken tikka makhani / peshwari naan / onion bhajis absolutely spot on! Wait was 1hr 10 but was worth it in the end. Defo recommend

Really nice meal tonight. Great curries, Goan chicken, chicken tikka pathia and chicken pass da. Excellent service from our waiter Nas.

Taste sensation.... fantastic meal, great service from Tarif. Highly recommended. Thank you

This is the second time that we have eaten here while in Shrewsbury and both times the service and the food was spot-on. We turned up without a reservation and nothing was too much trouble. We were taken to a table, offered menus and drinks orders were taken straight away, no waiting around. We both ordered starters and mains, both were delicious. Our server was Mr Ripon who was attentive, funny and very helpful, in fact he remembered us from 3 months prior which is great in a service industry. He advised us on the choices and did not disappoint. He is a credit to this restaurant. We have already booked for our table next month so hopefully Mr Ripon will be there that night to serve us and make us feel welcome and laugh again with us. See you soon.

Quality food with a good atmosphere , our waiter Mr Ripon was very helpful and ensured we had a good night , highly recommend

I had a lovely time here, the food was amazing and the staff were brilliant especially Ripon, I will definitely be visiting again.

Very good food, will definitely use again 😋

Great curry! Mr Ripon is a great waiter! Recommend highly!

Excellent service start to finish by Mr Ripon. Delicious food and waiter could not do enough to make sure out experience was perfect. We definitely would come again if get the chance to visit Shrewsbury again as was mini break for us

Visit here for the first time and we were very happy. Lovely food and great service. Especially by our waiter Mr Ripon. Would visit here again.

Mr Ripon was a superstar. Great food

Really nice food And lots of it

My favourite Indian, best in Shrewsbury. Always really tasty

Starters were great. unfortunately the main Chicken karai was supposed to be with extra mushrooms — not prawns, doesn’t quite go.. prawns went in the bin,,,

The staff didn't seem interested because we weren't spending money on rubbish draught overpriced lager. Chicken overcooked and dry.

An absolutely lovely experience. A very extensive menu, and the food was wonderful. The staff also distinguished themselves, very helpful and attentive throughout the meal. We will definitely be back!

We had never tried this restaurant before and took a chance. It turned out to be an excellent choice - the service was second to none from start to finish and the food was terrific. Every member of staff was friendly and efficient and it's difficult to praise the Masala highly enough, based on our experience. If I have one very small gripe, it's that the loos could do with a little bit of sprucing up but other than that, we absolutely loved everything about it.

We regularly order a takeaway from The Masala and recently it has been a bit hit and miss. When it’s good it’s amazing but it seems very much to rely on the chef on the evening. We had a family there yesterday and we were so disappointed. Small portions, not the warmest and very little spice. We also had to endure the most dreadful covers of 80s songs which gave us a laugh if nothing else! The waiter was his usual lovely self. Come on The Masala, get it sorted!

Called to book a table for 10 people, they wanted me to pay a deposit, why? You must be doing well to turn down business I will go to another curry restaurant in Shrewsbury, avoid this place

We ate here last night and the food was great. The service was good too, the staff are very attentive and helpful! I had the king Prawn pathia which I can highly recommend!! Thank you!!

We were all very well looked after and the food was wonderful. There was a very large group of us and the staff were more than patient! I would totally recommend a visit.

Very attentive staff. Lovely meal and very enjoyable atmosphere.

Excellent evening with brilliant food

Big party of 27, well organised, great hosts, delicious food, deffo recommend!! 😋

Gorgeous food, so tasty and hot and fresh even though they were serving 30 of us !

Considering we were a party of over 25, the service was incredibly well organised and staff were all friendly. Food was also excellent. Would definitely come here again 🙂

What a wonderful meal for our large group of 29. Fantastic service and wonderful food. Thank you so much for a great night. Would absolutely recommend.

Superb quality food. Great service. One very happy customer. The food was delivered hot. A++++ I will be back!

This is a fantastic Bangladesh food restaurant. The food is so excellent. We felt as though the waiting staff just wanted us to eat and leave though. They didn't seem to want us to sit and enjoy our food. Masala would have got 100% top marks if the staff acted like we were welcome in the restaurant.

Great food but we were missing a boiled rice from the order.

Unfortunately we didn’t enjoy our mains, they were unpleasantly hot, couldn’t taste any flavour or spices just overpowering heat, supposed to be medium heat dishes, We often eat Indian food but found these dishes inedible. The rice, naan & accompaniments were good, staff polite, but won’t eat there again,

Run of the mill average Indian cuisine - Friendly and helpful staff. Unfortunately the food is just average.

Good overall. Didn’t come with any sauces or onions etc which normally accompany the popadoms.

We came to your restaurant 2 weeks ago and loved it, food and service were great, today we had a take out and it was divine, we just wanted to thank you for a lovely meal.

The chicken naga is so good. And consistently good too. Lovely stuff again tonight. Thanks so much.

Great food, went out with a load of friends for a random night out starting with food here. Service was great, cost was pretty good for the amount of food and quality/taste was excellent. Will pop by again or get a takeaway soon.

The absolute best in Shrewsbury. There’s only 2 places I’d order from and the Masala is #1. Delicious Garlic chicken tawa

We ordered delivery from the Masala, have used them many times and never had a poor meal. Always tasty and delivery is normally on time(or early) Certainly worth a try, and you can order on line through their web site and either pay online or cash on delivery.

We go there alot..lovely staff and the meals are fantastic. Always make us feel welcome..especially Colin. Lovely man

Fantastic curry house with great menu selection and service we will be back

Fantastic food and service. It’s rare to find a restaurant that will honor a request for making food so hot it’s hard to finish. The lamb vindalu was flavorful and had me panting. Highly recommend, they did a wonderful job accommodating food allergies as well.

Busy, busy.. First restaurant booked for our staying Shrewsbury and the food was great. The service was fairly quick considering the place was packed. No pics as we were too busy eating. Good idea that the main dishes weren’t served in separate dishes so it saved space on the table.

When you are missing Indian food, this is not the place to go

Prompt delivery, and food was very tasty. Will definitely order from here again

Absolutely incredible food always from this restaurant/take out. Highly recommend eating the house specials or chefs favourite. Best in town

As-salamu alaykum,my friend and i ate here last saturday,the food was fantastic,the best of its kind i have ever eaten.the staff where friendly,polite and perfect in every way,i would recomend to everyone with complete confidence.Shukran to everybody.

I took home a Takeaway from here last night and it was the worst ever. Hardly any spice to it, bland. Onion barges were rock hard etc. Stomach upset today

Cracking curry house right by the river in Shrewsbury. Highly recommended 🍛

Can’t speak too highly of the quality of our meal, very tasty, authentic, sizeable portions with mo sign of the extra oil or ghee so often found in Indian restaurants. The waiters were delightful, happy to discuss different menu choices, and very attentive without being overbearing.