Based on 346 opinions finded in 2 websites
Based on 346 opinions finded in 2 websites
Opinions
Although I clearly mentioned in the instruction that the food should have proper salt and be medium spiced, but it was really very sweet and felt like having a dessert.
Syed . 2017-10-18
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Really tasty food and arrived early
Toby . 2017-10-14
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Absolutely amazing food but forgot our popadums.....
Emma . 2017-10-06
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Realmente disfrutamos de nuestra comida para llevar que habíamos entregado el viernes acaba de desaparecer. El paneer como un lado era absolutamente precioso y felizmente tendría un par de ellos en lugar del plato principal. El precio es realmente muy competitivo también. El único problema fue que, a pesar de haber pedido por adelantado a la mitad del día un tiempo de entrega de 20:20 a 20:30, no apareció hasta las 21:30. Dicho esto, les daré otra oportunidad y, con un poco de suerte, aparecerá de manera más oportuna.
Ruth J . 2017-10-02
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Really good flavour just the right amount of heat
Toby . 2017-09-17
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lovely food, thoroughly enjoyed it. I would suggest others to eat from here, just is a little expensive
Charlotte . 2017-09-14
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I use the takeaway a lot as do my family, excellent food , friendly service, staff are very pleasant, I will continue to use the masala empire, and I recommend it highly 👍👍👍👍👍
Mike . 2017-09-02
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Never had bad food from this place, won't go anywhere else in Cardiff!
Nathan . 2017-08-20
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Tenía una entrega para llevar desde aquí a nuestro regreso de vacaciones. Esta fue la primera vez que hemos utilizado este lugar, estaba un poco preocupado ya que los precios eran bastante bajos. Llegó a tiempo, era muy sabroso y abundante (lo suficiente para mañana :)). Sin duda este nuevo uso lejos currybtake!
Ian G . 2017-08-14
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Tandoori chicken was very dry the onion sauce made up for it and was excellent
Mandy . 2017-08-08
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I won't be ordering from this take away again. Apart from food coming on time.. the food was disgusting to eat an had to throw it away. Lamb an chicken was very chewy and all the dishes had food colouring in them which stained the plates I dished up on. Very unpleasant food.
Maria . 2017-08-02
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Absolutely beautiful. Definitely order again
Emma . 2017-08-01
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Not was expected very disappointed
Evelyn . 2017-07-26
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Masala Empire have become our go-to Indian takeaway and I'm particularly fond of their chicken tikka masala. We did find that the sauce was a bit watery, but otherwise the meal was up to their usual standard. Good size portions.
Jake . 2017-07-24
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Masala Empire have become our go-to Indian takeaway and I'm particularly fond of their chicken tikka masala. We did find that the sauce was a bit watery, but otherwise the meal was up to their usual standard. Good size portions.
Jake . 2017-07-23
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Excellent value for money & very high quality food
Matthew . 2017-07-20
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Bits of gristle in the chicken jalfrezi put me right off overpowered with corriander too greasy and cold way over priced for the quality very disappointed
Jamie-louise . 2017-07-18
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Bits of gristle in the chicken jalfrezi put me right off overpowered with corriander too greasy and cold way over priced for the quality very disappointed
Jamie-Louise . 2017-07-18
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Excellent value for money & very high quality food
Matthew . 2017-07-17
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Absolutely stunning food. Thanks!!!
Citadel . 2017-07-15
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Absolutely stunning food. Thanks!!!
Citadel . 2017-07-15
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Was a little frustrated that the restaurant added an additional 15 minutes to the delivery time after ordering. However saying that the delivery arrived early so it was all ok in the end. Food was lovely, big pieces of chicken and very tasty and flavoursome, a tiny bit greesy on the jalfrezi but nothing horrendous. Will definitely be ordering again from here.
Hannah . 2017-07-12
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Was a little frustrated that the restaurant added an additional 15 minutes to the delivery time after ordering. However saying that the delivery arrived early so it was all ok in the end. Food was lovely, big pieces of chicken and very tasty and flavoursome, a tiny bit greesy on the jalfrezi but nothing horrendous. Will definitely be ordering again from here.
Hannah . 2017-07-11
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regular customer- food always very nice bit let down this week with my pathia it was literally hotter that a Phil felt like I just ate a ghost chilli
D . 2017-07-09
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regular customer- food always very nice bit let down this week with my pathia it was literally hotter that a Phil felt like I just ate a ghost chilli
D . 2017-07-08
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Food ordered for 8.30pm turned up at 6 and was delivered to another member of the family. We returned to stone cold food. Chips were awful reheated. Very disappointing from a usually reliable and enjoyable takeaway.
Carys . 2017-06-25
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Food ordered for 8.30pm turned up at 6 and was delivered to another member of the family. We returned to stone cold food. Chips were awful reheated. Very disappointing from a usually reliable and enjoyable takeaway.
Carys . 2017-06-25
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Very nice! Will be ordering again :)
Me . 2017-06-09
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Very nice! Will be ordering again :)
Me . 2017-06-09
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Lovely food. But Lacking in meat quantity and didnt come with any Salad or sauce (mint/onions) etc which makes a difference to meal.. fresh is nice to have 😞
Scerena . 2017-05-24
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Lovely food. But Lacking in meat quantity and didnt come with any Salad or sauce (mint/onions) etc which makes a difference to meal.. fresh is nice to have 😞
Scerena . 2017-05-23
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Ordered here many times never disappointed 👍
Lee . 2017-05-07
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Ordered here many times never disappointed 👍
Lee . 2017-05-07
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My fave Indian! Will never order elsewhere since I've ordered from you guys! Love it!
Jess . 2017-04-28
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Always good food, delivery was late today, would still recommend highly
Hayley . 2017-04-19
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Order here more-or-less biweekly, it is our favourite. However, the Saag Aloo was unfortunately missing from our order :(
Braden . 2017-04-19
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Cheap and cheerful, a great no frills take away
Demi . 2017-04-10
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Chips came and tasted like they were cooked this morning and were cold which is annoying because you can't reheat chip so had to throw them in bin, rice and curry came freezing but chucked it in the microwave and it tasted nice
Rhys . 2017-04-05
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Food was delivered within time, great service from the driver and it was piping hot
Harry . 2017-03-29
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Absolutely amazing set meal deal! Been ordering for about a year and it's consistently been outstanding. Plus the vindaloo actually has a decent level of heat, unlike a lot of the restaurants around here!
Alun . 2017-03-26
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Food late and arrived cold. Curry oily. Madras sauce missing from order. Offer for replacement meal on next order. Staff friendly but disappointing service.
Carys . 2017-03-20
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Arrived earlier than expected. Hot when arrived. Food was amazing
Lauren . 2017-03-11
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fantastic service and nice people.
Stu . 2017-03-10
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Bit later than expected but worth the wait .. food arrived hot .. amazing food
Lauren . 2017-03-02
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Very long wait for food. 30 mins over estimated time
Lauren . 2017-02-19
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Food was good and delivered earlier than said.
Daniel . 2017-02-19
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Lovley food quick delivery will always order from here
Chantelle . 2017-02-18
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Great delivery. Delicious food.
Sam . 2017-02-18
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Been ordering for 18 months. Last night's order was terrible. Waited 2 hours for delivery, mint sauce was spicy and madras was like eating a Phaal. Contacted the store today, he was the most arrogant, unhelpful, uninterested person you could ever imagine. Won't be ordering ever again after that conversation.
Hayley . 2017-02-14
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Arrived earlier than expected .. food was amazing
Lauren . 2017-02-04
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Food arrived there was part of the order missing food was oily and not great quality would not recommend
Mark . 2017-01-30
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As always really good. I tried the chicken stali for the first time and it was delious. The meal for two is excellent value for money.
Lydia . 2017-01-25
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Delivered 45 minutes late without explanation, excuse or apology. Food was marked as "delivered on time" when food hadn't yet arrived.
Lucas . 2017-01-19
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Brilliant service .. food was amazing .. my favourite indian takeaway
Lauren . 2017-01-12
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Delivery on time .. food was beautiful .. best curry ive had in a long time .. definately ordering again
Lauren . 2017-01-06
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Food was nice but cold after an hour and a half delivery time
Jamie . 2017-01-01
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Delivery time was good .. food was lovely apart from the keema nann bread .. it was undercooked and really doughy .. will defo order again tho as the curry was one of the best ive had .
Lauren . 2016-12-26
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Tasted as a takeaway should. Nice hot meals and on time Could've done with some free popadoms and dips
Sam . 2016-12-24
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Onion bajis and curry very oily, much more than usual but still tasted nice.
Carys . 2016-12-19
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Always hot & tasty food with quick delivery
Stephanie . 2016-11-22
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Food was 45 minutes and they forgot part of the order
Carys . 2016-11-09
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I was a bit skeptical after seeing reviews saying it was taking around 2 hours to get food that was then cold but after ordering I had absolutely no problem! It stated it would be delivered at 7:35 and it came at 7:37 which was only 40 minutes delivery time over to st mellons. The food was piping hot the chips were still perfectly fine and the both curries we ordered were absolutely gorgeous. The delivery driver was also nice and polite. Would definitely order again
Rhys . 2016-10-27
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Long time customer of the massala empire, and over time the quality has ranged from average to good, however, tonights meal was the best Ive ever had from any indian delivery and better than most sit downs ive had - beautiful mixed starter,lovely tandoori grill and the best peshwari naan ever (not dry and flaky).Keep up the good work
Ed . 2016-10-22
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Meal took 1.5 hours to arrive. Will probably not order again.
Joseph . 2016-10-15
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Curry was very very oily but remainder of food was good
Carys . 2016-10-07
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Meal delivered on time and hot. Naans were lovely. Order regularly from this place and the curries are usually really nice but this time, despite being tasty, all dishes were INCREDIBLY oily. There was half an inch of oil on top of mine and I had to take the chicken out as I couldn't eat the sauce. Really hope this was a one-off as I like this take-away so will give them another chance.
Rebecca . 2016-10-01
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The food turned up nearly an hour late and the chips were cold. ut thing that annoyed me most was when I rang to ask where the food was I was told that the delivery man had only left 5 minutes ago! This was 35 minutes late and then the man called me "love"!! I hate being called love - he didn't apologise and then he patronized me and then the food was cold. Never again!
Ceri . 2016-09-28
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Never recieved my food it's over an hour late I assume it's not coming!
Lucy . 2016-09-24
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Ordenados una comida para un único la semana pasada y fue más que increíble. Las raciones eran más para dos personas de una, un montón de opciones. Esto podría ser la mejor comida india que he tenido en cardiff de un local para llevar. El personal es amable y muy servicial amazinly cuando lo tengo con qué. Volveremos seguro
Liam H . 2016-09-13
MORE AT TripAdvisor
I have ordered. A few times and it's a hit and miss but last 3 4 times it has been horrible so wound b ordering from here again
Amanda . 2016-09-09
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Good quality food, would recommend!
Emma . 2016-09-03
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Food took 2 hours to arrive and they were not very helpful or appologetic towards us when we called.
Sarah . 2016-09-03
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Food took 3 hours arrive/ 2 hours late which is unacceptable . Chips were cold. Curry was okay. Will not order from again.
Alex . 2016-09-03
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Good quality food, would recommend!
Emma . 2016-09-03
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Food took 2 hours to arrive and they were not very helpful or appologetic towards us when we called.
Sarah . 2016-09-03
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Food took 3 hours arrive/ 2 hours late which is unacceptable . Chips were cold. Curry was okay. Will not order from again.
Alex . 2016-09-03
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Quoted 1 hour ten for delivery which seemed a long time, but delivered after 50 minutes which was a pleasant surprise.
Andy . 2016-08-29
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Only 2 samosas on my meal deal.food was ok.nothing amazing.
Sophie . 2016-08-27
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Food was late and quality of food was much worse than we've ever previously had
Sheryl . 2016-07-21
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I ordered lamb samosa and I received vegetables the onions bhjai were rock solid the rice was all lumpy and the curry had no flavour and I ordered 2 cans of pop and I didn't receive them What's the point in paying for something and u don't receive it
Kimberley . 2016-06-21
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Regular customer since 2013! Keep up the good food
Jacob . 2016-06-16
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It was really nice, authentic tasting Indian, would recommend to anyone! :) worth every penny
Tom . 2016-06-10
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Great food,but I have ordered twice on the weekend and food has taken an hour and a half to arrive on both occasions when website stated 45-60 minutes.
Jenni . 2016-06-04
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Bones in the curry. A swine to remove
Joseph . 2016-05-30
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Masala curry was very nice, poppadoms and naan were perfect. The lamb in the Biryani could have been cooked better.
Jack . 2016-05-07
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Excellent curry. Very fresh, delicious. Delivery was quick 30 min from order to door. Delivered piping hot. Defiantly one of the better takeout curry I've had.
Robert . 2016-05-01
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The lamb was a little though, everything else was spot on
Natalia . 2016-04-30
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Great food as always, gutted that the set menu doesn't include chicken tikka bhuna anymore!
Carys . 2016-04-29
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Very nice food,food hot when delivered chicken phaal very hot and tasty one of best in Cardiff
Keiron . 2016-04-19
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3rd time going here and I have to say it's probably my favourite curry house at the moment. As usual tasty fresh Indian food cooked to a high standard. 5 stars from me
Dean . 2016-03-29
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Very very impressed with everything listened to added comments for the order, great portions great food thanks
Anthony . 2016-03-26
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Good meal, chicken chunks a bit too large for my liking.
Jamie . 2016-03-08
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Awesome food we are super impressed will recommend you to All our friends
Chris . 2016-03-07
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Ordered the meal for one which could totally be a meal for two as its massive! Will be great for leftover lunch tomorrow. Curry was really good! Nice mix of vegetables as it was the vegetarian option. Food was due to arrive an hour after ordering and I didn't get it until an hour twenty however driver was lovely and very apologetic about it. Worth the wait :)
Rachael . 2016-02-24
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Ordered the set meal for 2 which I thought was great value for money. What a delicious feast we had. Thumbs up from me
Dean . 2016-02-23
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My partner and I are regular customers, and have spent hundreds and hundreds of pounds of our hard earned money on orders from Masala Empire. The experience we have had tonight has been beyond belief, and I am absolutely insulted that the restaurant manager made no effort whatsoever to retain us as regulars, despite knowing exactly who we were. Food just didn't come. it just never ever materialised. After two phone calls to the restaurant, we were initially told on the first phone call when the food was half an hour late that the food had been dispatched 5-10 minutes ago. Obviously I was very patient, but it doesn't take that long to get from Broadway to Rumney. We were offered an insulting 10% discount on our order during the second phone call which we held on loudspeaker. I could hear the restaurant manager farting about with his phone the entire time. That was when I lost interest, and stated that we would refuse the order if it came to the door. he didn't even say goodbye, just hung up the phone. RUDE. I've got no patience for timewasters, I expect a level of service, and I have high standards. if I could give this review a 0, I flipping well would. Get your act together, Masala Empire. It is a MONDAY evening, there are no events on in town.
Justin . 2016-02-22
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Food took almost 2 hours to arrive. When it turned up the popadoms were completely crushed and soggy. The food would have been very tasty , however it was cold and thus not enjoyable. I usually order from this place quite regularly and there is a slight delay in food getting to me (usually an extra 10 minutes or so) - an extra hour however, is unacceptable. When I rang them they said the food was 10 minutes away - still took an additional 40 minutes and no apologies/gestures of good will to say sorry.
Louise . 2016-02-20
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Great price, especially for the amount you get
Brandon . 2016-02-16
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Nice but wasn't worth waiting 2 hours for
Emma . 2016-02-15
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Waiting ages for food to come 2 hours I waited
Stacey . 2016-02-15
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Having been away from the UK for five years, we went back today and yes it’s as good as always. Old fav Rohan Josh lamb. We both ordered the wonderful dips for the great poppadoms too !!!