The Marriott Swindon in Swindon - Phone Number, Reservations, Reviews

,*Great restaurant , had 2 suppers here during our stay this week, both great with matching 5* service . highly recommended.

I have never seen something like that! I had a meal at the Marriott Hotel restaurant in Swindon, the food was alright. The supervisor called Fatima was very rude with me, she sat me at the table and she said that she will be my waitress for today she took my drink order, she came after 20 minutes to take my drink order again because she told me that she forgot about me, she didn't even apologise. to me. After aanother15 minutes she came with my drink again she did not apologise. After a while another team member came and brought my starter she ask me if i would like another drink which i said yes and she brought me straight away in 2minutes she was very polite, she was smiling. After i had finish my starter she clear my empty plate asked me if i want another drink, she came very quick. The supervisor Fatima brought my main course very quick as well but she didn't even asked me for a drink even my glass was empty. At the end of my meal i have left £10 tips for the young lady who look after me and i told her i will leave on the table for her and i went at the bar. From the bar i have seen the supervisor Fatima how she took the £10 from the table and she put the on her pocket and the other young girl saw her and she told her that i left the £10 for her but Fatima the supervisor said that the money it's for her because was her table. I could hear the conversation, Fatima was shouting at her and send that girl in the kitchen crying. I had never seen anything like that! Soo i went to Fatima and tell her i would like to speak with the manager but she said that she is the manager on duty to tell her what i would want. I asked her why she took the money from the table I told her that she don't deserve my £10 I had left them for that girl who look well after me. I have never seen in my life something like that ! Very rude and she's the supervisor i can't understand how the general manager can keep to work this kind of staff ! When i will come again at the Marriott hotel restaurant Swindon i will definitely speak with the general manager if i will find him!!

Included meals here all of which were self service except Christmas day lunch and I would have preferred to have table service in the light of the present covid situation. The quality of the food was adequate but a bit repetitious

We stayed here ahead of a friend’s birthdays enjoyed our stay. The room was clean and airy and the furniture was your usual hotel necessities. The only grumble was the lack of toilet tissue in the room. We didn’t eat here to save cost and popped into Dotty’s Old Town Cafe which was a cheaper alternative that I can recommend.

Had a medium rare sirloin and it was cooked to perfection, the whole steak was medium rare throughout and the chips were great

I booked a suite here to stay with my girlfriend for a relaxing mid week break at your “spa hotel”. Firstly, the cast iron restaurant was “fully booked” on our first night so had no choice but to eat out, despite when we looked in to the restaurant there were many tables left. The service was absolutely shocking in the cast iron last night - £160 for the meal and had to ask twice for cutlery, was seated in the bar as the main restaurant was shut, had kids running around us and had to ask for wine glasses to be cleaned. All waiters (bar two young adults) seemed uninterested and frankly unfamiliar with the job. The small pool this evening at 19:30 was filled with kids and people playing games and meant we could not have a swim in your “spa”. The room cleaners not only clean the rooms every other day - they broke our phone charger and told us they would reimburse us! This hotel is unorganized, understaffed, poorly managed and not worth the money. We came here with an open mind and looking to just relax - yet we have found it unsettling, chaotic and very displeasing. Having had a chat with some local members, we are aware we are not the only people with this experience.

Have visited the hotel several times over the past few years and have to say that the cleanliness has really gone downhill, particularly in the gym. There are very few staff about - I had to actively go looking for someone to order a drink on a weekday evening - and in the leisure club they were hiding in a small back office. Pool floor felt very gritty and dirty, pool sides were covered with long streaks of hair which suggested it hadn’t been mopped properly in a while. Swim ropes were just left bundled in a pile. Ladies changing room had broken tiles and the showers were full of rubbish! Having worked in the leisure industry, I’m pretty good at spotting when rush cleaning jobs have been done!!!

We stayed there for one night and a view of their patio area. The room was very good. Their facilities was very good but when it comes to their patio area it needs someone to do the upkeep that way it would look better than it does now. Their breakfast is fantastic too. Also the bar does food as well as drinks which was very good.

Having stayed on several occasions previously unfortunately it’s slipped backwards since my last visit. The bathrooms are tired and the level of service is hit and miss, in fact we very nearly booked out but for other family members staying. My wife waited 30 minutes for a snack that finally arrived but was wrong, room service don’t answer the phone and I was also charged for drinks I didn’t receive when leaving, so I’d suggest checking you bill before departure, overall not what I expected from a Marriott hotel.

I’d give this place a 3.5 really; as the service from the team was very good, and the food was above average. No complaints at all as we were relaxed about timings and in no rush. Fatima as our waitress was super attentive with a very good memory. A chilled out evening meal :)

A lovely hotel with everything saying quality yet a great affordable price. Food is exceptional as is the rooms, staff, pool, environment, areas inside and out.

Food was a 3, and service a 2. Really not much to say other than our starters were forgotten and delivered with our mains - cold, and the staff seemed like they had zero awareness we were there. Our £32 bottle of wine was dumped off at the table still capped. Of course the bill was delivered promptly and included a generous service charge. Actually, I’m surprised that given this is a Marriott property with abysmal reviews they have not attempted to address a clear pattern of management problems.

Attended one of their Christmas Meals and Music events. Drink on arrival was fine, but I emphasise the singular there. The venue looked nice as did the tables. Service was good. Food was beyond terrible. Now I recognise it was mass catering but our group paid nearly £50 per head and you would get a much nicer meal at a Weatherspoons. To be perfectly honest we had our school Christmas lunch and the ladies in the canteen did a much better job catering for a much larger group. Food was bland, some over cooked, some overcooked. A lot of food was send back from our group. Music was fine, but they really need a DJ that can actually mix music. Bar was extortionate with people paying the best part of £20 for two doubles and coke. Fortunately people make an event so we had a good time but absolutely not worth the cost. Not a one off either, my partners company went there last year and said exactly the same. They won’t be getting repeat business.

The hotel in general was well up to the Marriott standard, however something went seriously wrong with the Saturday evening meal. We were on an organised trip to visit Bath Christmas market on Friday all was well as the main restaurant had a large Xmas party we were in a separate room, Our part of the coach group were 22 people on two tables as we asked for, all service and food was very good. Saturday we were at Alice at Blenheim and Xmas market then afternoon in Whitney. Again two tables were organised for our party, the starter took a very long time to come out and the mains were even longer. The vegetables suffered awfully; from being under a warming lamp for far too long,The dessert was also a very long time coming. Our leader asked for a round of wine which due to the delays was duly given.The driver asked what was the problem but was given short shift. The delay was not such a problem as we were a group of friends having a good time, Charades was very popular. We understand things can and will go wrong occasionally it was not getting the information was the rather annoying thing. The problem was in the kitchen as the serving staff were very good but nothing to serve other than lots more drinks!

Worst burger i ever had. Everything was burnt from the bun to the patty. I don’t know how can they even serve something so bad. It was so bad and dry

Went as three generations for Sunday lunch. As we knew it was going to be a really nice sunny day the manager kindly agreed to lay up a table for th 8 of us out on the garden terrace. They have a good kid’s menu...

We ordered a super food salad disappointed to report it was a large bowl of quinoa with a few pieces of broccoli and butternut squash It had. No salad whatsoever and we only ate the broccoli when we told the waitress her response was it’s...

We ate once at the Cast Iron Restaurant whilst staying at the Swindon Marriott. As it was a warm evening we sat inside close to the door to the outside tables and it was nice and cool. There was a £21 set three course meal...

Their dinner service was so slow and when the food finally came it was luke warm and not so good. Waitress was not friendly and seemed like she wasn't happy with her job.

I had never eaten here before and can honestly say it was one of the best meals I've had out in a long time! Firstly, the waitress, Fatima, made the experience absolutely brilliant! She was so attentive to our every need, knowledgeable on what wines...

I had never eaten here before and was very pleasantly surprised. First off our waitress, Fatima, was delightful - nothing was too much trouble and her suggestion on the wine was spot on. The starters, squid with chorizo and the asparagus with crispy egg, were...

We have visited this hotel the same time 3 years in a row. The first two years, the menu choice and food was rally good. I have actually had one of my favourite meals here. I don’t know what has happened this year but Environmental...

4 of us had a meal at this restaurant this evening. All bar one of us were didappointed in our meals. I had rump steak and had to return the first one as it was inedible. The second one was better but still very chewy...