Pepe's Piri Piri in Swindon

This place only had one job... a simple burger and managed to get it wrong. Saturday night.. 10pm ish I needed food, Stopped here and ordered a few bits including a cheeseburger. Took 15-20 minutes and eventually food was ready. Collected the food and started walking back to my hotel. I got about 50yards down the road and hear someone calling me. One of the staff from pepes chasing down the road to tell me they have got my order wrong and put in a plain chicken burger and not the cheeseburger that I had ordered. He asked me to go back to the store with him so they could cook me the correct order. Having waited almost 20 minutes already I did not wish to walk back and wait another 20 minutes whilst the rest of the food got cold so I decliend his offer. He offered me 50% off my next order there which is pointless as out of town and visiting for 1 single night we live 100 miles away and going home the following morning. No offer of any other refun dfor the difference in cost etc.. Poor service

Ordered a pitta bread meal. (Peri fries and coke) The pitta bread was twice the size of the small chicken piece that was in it. The chicken did not even fill half of the pitta. It was full of mayonnaise. It had a slice of tomato and some strands of lettuce. It all fell apart. The piece of chicken that was in there was very dry and it was hard and burned at one end. I threw that piece. Over all a quarter of the pitta bread was edible and that's at a push. It didn't not taste of any spices or sauces- literally just oozing in mayonnaise. The fries I ordered were peri fries. They tasted like they had just been dusted with a spicy kind of flour which made me cough. The best part was the cold can of coke! Order from Piri Co instead!

1st time order through the famous Pepe's More than 7 items were in the order, it arrived in a such tight packaging that , some of items, eg various were in a mess once opened which was quite disappointing. Double Gourmet Burger was close to burned , but edge's were, Double lamb Burger tasted very rubbery. Other food items were satisfactory, i hope my feedback is taken constructively, i hope next time i order these things don't happen.

This is my regular every week without fail. Order the family deal whole chicken wings rice and fries and you get choice of sauces. This is so tasty and always cooked well compare it to Nando some say it’s better