Based on 1.763 opinions finded in 2 websites
Based on 1.763 opinions finded in 2 websites
Opinions
Very busy but fast table service, one of the nicer wetherspoons!
Spencer Thrower . 2024-09-16
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It’s a Wetherspoons and in general the service is good and the staff are good. The food is what to expect.
Guy Murch . 2024-09-15
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The pub is ok, one of the better Wetherspoons in Sutton Coldfield.
Amanda Daniel . 2024-08-23
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Wetherspoon's breakfast is proper. I usually avoid the place but early in the day I will make an exception. With practiced efficiency, the lady on duty took orders, delivered meals, cleared tables, and chatted with punters, talk about multi tasking!
MattwalesNorthWales . 2024-08-14
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Having moved to the area recently, we found the local Wetherspoons, it’s reasonable priced, nice atmosphere and food can be reasonably. We visited possibly 3 times a week and was fairly happy with the establishment until this waitress came to the table to demanded we order a new drink straight away because they didn’t have the ordered drink available, so I said can we just have a minute and the face she pulled at me was unbelievable, we ordered a different drink and she went available making comments about us, I really feel sorry for her because I’ve seen her regularly and she never seems happy, always stressed and not very pleasant at all. Also a young chap with tattoos there also unpleasant in attitude. A few of the waitress there are really nice especially a new girl I haven’t seen very often. I won’t be visiting again because the whole experience has ruined my opinion of the place.
Adrian . 2024-08-13
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Crazy system of queuing down side of a long bar can take a long time to shuffle up to the front. Bizarre
Mike Nuttall . 2024-08-07
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Great service and beer garden, convenient ground floor WC. Locals upset I didn't queue from the right of the bar, never seen a Wetherspoons with a queueing system before!
JON BRANT . 2024-08-03
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Excellent breakfast at an exceptional price. What's not to like? The selection of beers is good too, but perhaps not with the breakfast 😉.
Rick Solly . 2024-07-25
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Really friendly staff. They happily resolved a problem with no hassle. Quick service.
Joe Homer . 2024-07-24
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It's always busy here. But a great example of a witherspoons pub.
Paul Garrett . 2024-07-12
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Best witherspoons I have been to
Gregory Walsh . 2024-07-10
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The waitress was brilliant she never stopped....fab food great prices can't fault it
Dawn Champion . 2024-07-05
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4 of us had lunch here and it was very good.
peter hann . 2024-07-02
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Breakfast was good not very busy
Gary Beeley . 2024-07-01
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Standard JDW pub but the staff are friendly enough and believe it or not the gents are actually on ground level
Gareth James . 2024-06-28
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Excellent food, great service & good prices
Wendy de Ville . 2024-06-17
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Typical weatherspoons ..... can't say much more than that.
Michael Kelly . 2024-06-11
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Definitely one of the better spoons, lot's of other places to eat near by too.
Terry Mansell . 2024-06-10
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Decent Wetherspoon pub, food was fine and beer served well.
Neil Clifton . 2024-05-28
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Given that I have eaten at a few Wetherspoons' breakfasts across the country and found them good value for money,reasonable taste and heat,my local the Mare Pool has recently been generally cold amd recently very sickly. I would not recommend it to anyone
Nicholas Lake . 2024-05-26
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Good range of real ale Clean toilets Typical Witherspoons value for money food Nice decor
Bridget mcclure-jones . 2024-05-23
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Was there today when a group of people came in with a tiny puppy was there is a NO DOG sign on the door also they allowed the dog to run around on the table thinking it was funny so I complained to a member of staff when they went up they said is was a service dog and did no more but I questioned where was its badges and he just walked away they didn’t do anything more. Also there needs more signs as there was a lot of people Vaping in the pub. This is now the worst pub to go to BAD ATTITUDE AS WELL AS BAD SERVICE
Stuart-trevor W . 2024-05-14
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SO NOW THERE ALLOWING DOGS INTO THE BAR AND IT RUNNING AROUND ON THE TABLE WHEN I SAID SOMETHING THEY SAID IT WAS A SERVICE BUT IT HAD NO BADGES ON TO STATE THAT ALSO IT WAS A PUPPY THEY KEPT PASSING IT AROUND THE TABLE, ALSO ON THE TABLE BEHIND US THEY WHERE VAPING THIS IS THE WORST WEATHERSPOONS EVER
Stuart Williams . 2024-05-14
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06/05/24. Bar and table service was fine. Food, oh dear.... large mixed grill was charcoal on most meats, steak was just gristle. Table staff offered an apology and a free drink after we finished , which I did not accept due to needing to rush off. Food standards really poor in my opinion.
Ross Enefer . 2024-05-06
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This is one of the nicest Wetherspoon's sites. But until they put the heating back on, I wont be returning!. Absolutely freezing in there today, in April too!!! Everyone was wearing their hats and coats..............shocking!!! Will stick to Ruggley where the lovely Sharne keeps it nice and warm! TIM, GET A GRIP!!!
Alan W . 2024-04-16
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To be honest you can't fault a 'Spoons with what you get for the cost. I hada medium Villa Maria Rose which was reasonably priced
Gemmie Ryan . 2024-04-15
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Had a nice time nice ambience mo
Linda Hill . 2024-04-11
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Thursday night struggled to find a table. My best description would be "cheap and cheerful" please don't change what you are doing
Robert Hughes . 2024-04-07
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Lovely breakfast muffin, unlimited tea, great value and staff friendly and helpful
Kim Wood . 2024-04-06
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Mixed grill was so burnt had to send it back..was offered replacement wouldn't risk it being just as bad & didn't want to wait another 20 mins as my partner would have finished their meal ..so I had refund. KELLY the manager was very unhelpful & wasn't bothered that food that disgusting should NEVER have come out of the kitchen & lunch with my husband was badly spoilt by him having NO lunch We go often normally for fish & chips ..but as mixed grill was on offer..thought nice to try something else...what a DISASTER.. Will never return to Marepool ..KELLY should be retrained in customer service & should have refunded the full amount £10+ not just £6 due to how awful the mixed grill was..not fit for human consumption.
pauline m . 2024-04-05
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Great location. Spacious, bright, modern, very nice atmosphere. Not eaten here yet tho. We drink 2 evenings a week there. Just one improvement for me........ It takes a long time to get served at the bar, but not due to huge queues. Plenty of staff in the pub but always seems very few staff serving behind the bar.
Paul Wood . 2024-03-31
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I visit Mare Pool regularly sometimes early morning for breakfast which I always enjoy, or beers with friends and occasionally late afternoons for a beer and meal. Always good selection of real ales at very good prices. Food can be variable and not always really hot, or cold plates - but always good value. My only gripe would be it's often full of parents with noisy uncontrolled children who allowed to run around the place - & amazed there has never been a nasty accident with spilled drinks or food. But that's not the fault of the staff. At busy times the queue at the bar can be lengthy but ordering via the App can be quicker and works fine.
John Winterbottom . 2024-03-27
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Me and my friends had lunch here today . We had the bprebq chicken and bacon wrap . The bacon was raw . Told the waitress said its pre cooked. Won't be eating her again
Tracy Turner Bagot . 2024-03-01
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Great food, great assortment of drinks all at a great price.
Julie Nelson . 2024-02-14
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Kindly asked for a table could be cleaned, dishes etc from another customer and it was dirty with half eaten burger, cleaned only half of table, went and served 3 other tables, left still standing, I was watched by other staff chatting at the bar and still left standing and had to go to bar to ask if others were serving on the floor as it wasn't clear, Manager quite rude, seemed to enjoy upsetting disabled customer. Asked if I can raise my concerns, manager told me to google and make a complaint. Wetherspoon’s statement around customer service and disabled customers was not how they behaved, left standing in pain and left in tears. They were aware, and just laughed. Customer service sent complaint back to the manager of the pub that made me cry. Thank you so very much. So pleased customers are so well regarded and share holding provides great workplace practices. Blackpool, London, Bewdley, they were amazing, to name but a few, the above just totally upset and frankly disgusted and its as though they know they can do what they like, so we will not be going back.
Beth W . 2024-02-13
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Nice bar that we have met in before, gd service etc so this time we decided to order some meals. All was gd apart from an awful mixed grill with inedible lamb, steak and gammon as was that tough I couldn’t even cut it. Went to bar to ask to speak to a manager but was told she was too busy
djws2 . 2024-02-01
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Very slow service but nothing to do with the staffs, the restaurant is severely unstaffed, guess it is something to do with Brexit?
Jacqueline Chester . 2024-01-28
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Always the same wherever you go, cheap good selection of beers and food,one of the better Wetherspoons,found a lovely spot by the fire. Overall toilets and general cleanliness credit to the manager. Definitely going back. Good selection of guest ales!
Rodney Grubb . 2024-01-28
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Food is always decent beers always well kept.
Peter Latham . 2024-01-27
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Arrived for a Burn's meal, and not available 😒😒
Keith Pittaway . 2024-01-24
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There has obviously been a change in management as seemingly small changes have been made which add up to more. Wait times for food are better and the bar seems more organised somehow.
anne cherrington . 2024-01-16
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Good atmosphere, good prices and friendly staff
C T . 2024-01-04
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Got the orders wrong and the food wasn't particularly nice .
Ian Sewell . 2024-01-03
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Lovely breakfast on New Year's Day.
Nicola Willetts . 2024-01-02
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Great value with fast friendly service.
Mark Lackner . 2023-12-27
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Good service and food hot and didn't take long to do
Roger Cufflin . 2023-12-25
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Its 2023 , December, Curries are beautiful... must have changed the Chef ... unlike 2022 ... Superb Food , 10/10
zak Ultron . 2023-12-24
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Came with several friends for breakfast. All had different choices which we all enjoyed.
Andrew Briggs . 2023-12-12
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Good visit, good service, very pleasant
Chris Winter . 2023-12-09
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Nice staff, nice atmosphere. Coffee machine out of order. I'm surprised that there isn't a second machine.
Tony Healey . 2023-12-03
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It's ok not much atmosphere food pretty average
Robert . 2023-12-02
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I bring my disabled sister here and it's great that it's all on one level near the car park. The staff are always friendly. Food is good pub food and at a great price.
Denise Aitken . 2023-11-28
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Good location same food as all other spoons pubs . Will go again as it's simple consisten food for a fair price . Only letdown was the amount of flies and fruit flies in there . Had to keep them of the food and drinks . Great atmosphere
Big G Reviews . 2023-11-23
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The Mare Pool exceeded my expectations in every way. The atmosphere was inviting, the service was exceptional, and the food was delicious. The staff were friendly and attentive, creating a welcoming environment. I particularly enjoyed the diverse menu options, ensuring there's something for everyone. The overall experience at The Mare Pool was delightful, making it a place I look forward to visiting again.
Josh .B . 2023-11-22
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More like a kindergarten than a pub. Constant sqealing of babies and prams everywhere blocking the gangways.
Karen Harding . 2023-11-17
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delicious food and very nice staff who know their job very well
Mateusz Czupryński . 2023-11-14
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Would not recommend the Gammon, everything else OK. Service very good
Rodger Hemingfield . 2023-11-10
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Great bar, fabulous atmosphere, excellent range of drinks and service is excellent too.
Jo Kipling-Hardy . 2023-11-05
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Not very good on Sunday no chicken bo steak and chips were cold
Leslie TAYLOR . 2023-10-30
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I'm not a fan of Wetherspoons, largely because the owner of the chain is vile. Generally, I try to avoid visiting any of them. However, I recognise that aside from the politics of the owner, they are well run, clean and sell drinks and food at good prices. (I was invited for a 'retirement do' and my respect for the retiree had to override any personal prejudices.)
Mark N. Taylor . 2023-10-28
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Very slow service, food wasn’t that good
Peter Lee . 2023-10-25
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One of the better spoons. Ale could be looked after a bit better though as had to take a pint of vinegar back to the bar last time...
Harry Meadows . 2023-10-20
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Fairly typical example of a Wetherspoons. Good food, quick service, great value and clean - although a little worn in places.
Colin Millar . 2023-10-13
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One of the three wetherspoons we visit two in Sutton, one in Tamworth, out the three the Mare Pool comes out third for cleanliness of tables, using your finger to wipe across the table the grease is quite noticeable, the Bolebridge in Tamworth is by far the better one but overall the atmosphere in the Bottle of sac has a better feel, the Mare Pool and Bottle of Sac are in need of sprucing up.
Peter Richardson . 2023-10-01
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Good food good service but the pub could do with a bit of a face lift.
David C . 2023-09-23
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Great atmosphere and service was very good!
Stephen Huxley . 2023-09-22
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First time visit,5 of us for a birthday, excellent staff,food and prices 👌,definitely be back highly recommended thank you
Jeff Howard . 2023-09-20
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Food is decent and a good price. Similar to an Ember Inns. Atmosphere better
Mark Nicholls . 2023-09-18
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Probably the best Weatherspoon I have ever been to.
Nilesh Parekh . 2023-09-10
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Cheap and cheerful. Good service.
K R D . 2023-09-05
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Go here often love it good atmosphere and food love it
Rosie Kimberley . 2023-09-02
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Nice place! Food reasonable and cheapest coffee with refill you can get.
Glenn Furnell . 2023-08-28
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3 stars for food as we didn't eat, just had a bee. Google really needs to sort it's ratings sytem. But otherwise the beer was good, there was a really nice almos and we had a good time at the venue. Recomended.
Keith Turner . 2023-08-17
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I went into this place with high expectations but the bar staff was very disrespectful with comments such as “bake off baldy”! I am fuming mega mega fuming about this services my whiskey looks and tastes like urine 1 star
Qellzz . 2023-08-16
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Another fine branch of this famous pub chain
Alan Robotham . 2023-08-14
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Service is very quick and the food is good
Sharon . 2023-08-12
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It's in a good location and the pub It's self is rather nice and seems to be kept quite tidy. It's just a shame some of the food arrived cold, and the steak was both cold and overdone. They did re do the steak, and the second time round, it was better.
Phoebe Belfield . 2023-08-08
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I don’t like all Wetherspoons but I do like this one. The food has always been great and like all Wetherspoons, it’s great value for money when you get the meal and drink offer. For children they provide colouring except the colouring and crayons aren’t next to each other. I get the crayons at the front of the restaurant and the colouring sheets near the back of the restaurant. Last time we went they only had yellow crayons to draw with.
Katy McAleese . 2023-07-22
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Comfortable and reasonably priced
Tina F . 2023-07-14
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Great food, very well priced. All staff were friendly and helpful. Will go again 👍
Neil Bayliss . 2023-07-11
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Smaller than other wetherspoons I've visited, the staff very pleasent. Food the usual standard. Given 4 stars as not impressed with the decor. The food isn't the same standard of cooking each time as I eat every week.
Peter Moore . 2023-07-07
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Nice pub service can be a bit slow sometimes.
Gareth Bennett . 2023-07-03
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Nice pub,lovely food and friendly staff
Steven Mcdonald . 2023-06-24
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A Wetherspoons where the food is still great. Result!!!
Andy Field . 2023-06-21
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Nice pub for a Wetherspoons, relaxed atmosphere on a Friday night. Sadly my favourite bottled beer was not on offer.
Alistair Blues . 2023-06-19
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A lovely cheap and cheerful place for drinks in the sun.
Jennifer G . 2023-06-15
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Called in for breakfast and was told we could not sit outside with the dog. We then went and had a lovely breakfast at another pub that was dog friendly
Helena Blount . 2023-06-04
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Good Wetherspoons in a convenient location
James McGeary . 2023-06-01
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Food is usually really good but not always. Same can be said for the cleanliness of the place. Sometimes it is great other times it is really messy and not pleasant. Unfortunately some customers leave the tables in an awful mess and I don't think staff can keep up with this when it's busy.
Paul M . 2023-05-30
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Invisible at the bar when I’m the only one there and stood there while bar staff serving someone and he finishes and walks into the kitchen instead of serving me ten minutes later someone else finally appear and serves me ,I order fish and chips with mushy peas and it comes with normal peas and they refuse my request to change them unless I pay for them and lastly chips with curry sauce delivered and it was cold If you want service and quality try somewhere else!!
Les Scott . 2023-05-29
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Nice atmosphere, nicely priced drinks
John- The -Red . 2023-05-17
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5 meals ordered every 1 had cold chips. Had to have a couple of meals returned to reheat. Poppadoms greasy and nan breads rock hard. Not impressed as we do use the place often . Disappointed
David Prescott . 2023-05-08
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Popped for early lunch. Ordered on the app, food arrived quickly and lots of free parking
Natalie Williams . 2023-05-07
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Staff were lovely and welcoming.. atmosphere was pleasant
Anon omus . 2023-05-05
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A classic Wetherspoons drink and meal experience, and great value as always. Good staff, terrible condiment availability.
Chloe . 2023-04-27
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Food is good and large choice. Staff will alter dishes to your preference. ie. Change how eggs are cooked. Change bacon for sausage. Etc. Can order food on app at your table or if you wish to alter a dish Can order at the bar.
Liza Marshall . 2023-04-23
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Nice atmosphere and staff friendly.
Eddie Fiddler . 2023-04-22
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A wide selection of food with good prices.
Wong Ernie . 2023-04-21
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Service was terrible me drink was terrible undrinkable and staff refused to replace it I drink red wine and it was told it was not there fault if the wine wasn't to my taste it was disgusting ! Wouldn't change the line and would not refund for my wine . I have to be on this though a very very rude and my husband and I will not be going back and if anybody asks I will tell them not to go either !
tracy hawker . 2023-04-06
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We went for drinks and food on Wednesday, 5th April 2023, about 8.25pm. We had 2 rounds of drinks, pleasant lady serving, then for the 3rd round, unfortunately we met very abnoxcious lady. We ordered large bacardi and , and we asked if hthcoke. , and ask if they sold zeros percent beers. She said Heineken, and other one, I said, may be Heineken, let me ask. By that time she hurriedly open the bottle without even giving a chance to decide. So I said he just wants a carling, she abruptly, ignorantly shouted and said you will have to pay for it. As I refused she became very very, lacking customer service experience, and we left without food and drink, their loss of income. She looked as if she was just released from Madame Tusaed, horribly over make up to cover her ugly personality just as the fake face shown behind the counter. Sorry never again.
Bharat chandarana . 2023-04-05
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