The Malvern Hills Hotel & Restaurants in Herefordshire, County of

Food was excellent Service warm, friendly and efficient We were a large family party of 15 and the team managed us really well! Thanks for a great lunch!

Popped in for breakfast at a random opportunity and it was gorgeous to say the least. Very reasonably priced. All cooked to perfection and the service was top class. Highly recommended

Stayed nov 2nd room was lovely .when booking in on arrival we were asked what time we would like breakfast,we asked for 9am but were told that time was unavailable,so we said 9-15 fine.we duly sat down at 9-15 but our order wasn’t taken till 9-35 . No explanation was offered.when it arrived the bacon had obviously been cooked an hour earlier. Checking in I noticed that the room rate was as quoted.but upon checking out it had gone up?filled in the room review with phone number.still no response. Nov 10 p jones

Used for lunch during trekking. The restaurant has a nice atmosphere and is dog friendly so you can enjoy your meal slowly.

Lovely looking place, but an average Sunday roast. Nothing special at all 2.5* rounded up to 3 for Google purposes

Perfect location friendly staff and nice atmosphere Rather expensive

I like the place; expensive but not overly, considering the size of its grounds. Only had a meal there but all was clean and comfortable. Toilets were excellent, clean and cared for. Only gripe if gripe it be, is that the cajan chicken (for my taste anyway) would have been better served with peas instead of the feathered lettuce that irritates my throat. The cajun sauce was a little above my comfort level and a tad liquid but nevertheless interesting. The chips; very nice. Perhaps if I'm that way again, I might see if they would be wonderfully accommodating and provide some peas.

A hotel for all seasons : I have always enjoyed my visits even if only for a coffee. The menu is varied and unfortunately I always enjoy the fish and chips.

Hidden gem. Fantastic hotel in centre of the Malverns - walk out the front and you're on British Camp walking route heading south - walk out the back and you're on the walking route heading north - amazing views within minutes. Staff were so eager to please, food was actually spectacular and affordable and all made in the premesis. Breakfast was perfect. Can't fault this place. Go and support them - they're doing a great job.

Ploughman's lunch plenty for non vegetarian

Location lovely for walks from doorstep. Service was friendly and helpful

Had 2 lunches whilst visiting the area , food and service were excellent. Great location.

We had been let down by a large hotel chain, so booked this an hour before checking in. When we arrived we were upgraded to a suite, as we were celebrating our 25th Wedding Anniversary. Receptionist was super friendly. Booked a table for dinner, food and service were excellent, as was the breakfast. Thoroughly recommend.

Excellent service, wonderful food. Recommended

Didn't stay overnight, but met friends for lunch. Would definitely go there again.

Always good food and excellent service from John and the bar staff

Gave 3 stars as didn't stay in a room . Plus they are all a bit snobby. Over priced for what you get. And the kids crispy chicken is more like a chicken doughnut

Lovely Sunday lunch with rhe family

The location is ideal for anyone visiting the Malvern Hills or for anyone walking the hills and looking for somewhere to enjoy a break between British Camp and Worcestershire Beacon. It's a popular spot so although the car park is quite extensive it can be very busy. There is , however, a pay and display car park directly over the road. The hotel car park is for use by residents but for those just having a meal then parking is limited to the time that one is dining. Put simply you are not allowed to eat and then leave your car while going for a walk. Tables are available outside and those tables are dog friendly. The service was excellent and the menu is reasonably extensive offering a pleasing selection of pub food. Prices are reasonable. We were a party of four and each of us enjoyed our meals. I think as long as one does not expect haute cuisine a visit to the Malvern Hills Hotel would be rewarding

Went for Sunday Lunchtime meal with Family. Good was great and service was excellent Thank You!

Had a meal here which was average, to my knowledge it was suppose to be high dinning so I was disappointed. At the end of the night we struggled to get a taxi, people behind the bar gave us one number which didn't work and didn't try to help us anymore, even when we said we had to walk home. The walk home took us an hour, which wasn't fun at 11pm in the pitch black, just two girls. Wish the staff would have helped us more and the food was of higher quality!

This was our second visit as the location is so handy, right by a car park and the hills. Staff were friendly and helpful both times. The place is also very dog friendly which we loved. Our most recent visit was 7/4/24. Good drink selection, delicious lunch. I had the halloumi hash which was great and something I’ve not seen before. My partner really enjoyed his chicken salad. Would be great if the wifi password wasn’t “only for hotel guests” as service in the area is poor and we were trying to plan our route for the day. Prices aren’t cheap, quality food though.

VISITED SEPT 23. Lovely pub and area, however, the food it down. Dry chicken burger and the beef burger was also dry. Not sure how you could get that wrong. Time to change the chef? Fine for drinks on a summers day.

Thanks for a great stay and service Alan and Charles cheers

I must say I visited this location a few years ago and it was lovely however I recently went for a Sunday dinner to which the food was awful, for starters we had the smoked salmon terrine which was very average with poor presentation, as well as the pork belly bites which were all fat and lacked the sauce that accompanied it, served with a awfully presented iceberg lettuce filled salad. for main we decided to have the roast "sirloin" of beef dinner which came out with 3 pieces of stringy beef which seemed to have been kept in hot water that you could compare to a school dinner Sunday roast along with a very small amount of stewed overcooked vegetables that appeared microwaved to share. we decided to leave the mains and just payed for starters and drink and left, we discussed with staff who appeared uninterested. its a real shame to see such a decline in quality and service. I will not be returning.

We went for Mothers Day for lunch which was disappointing

Great place to stay, eat & drink when visiting the Malvern

Great place great staff and service food was nice had the roast

Food here used to be really good, but as the prices have increased over the last few years the quality has taken a massive dive. The burgers used to be home made on site, now they are cheap fatty cash& carry style. Sunday roasts used to be generous, now its thin beef as if it came out of a birdseye packet. Chips used to be tasty, now they are ‘quantity over quality’. Bring back some nice shoestring fries if you have to go frozen and not home made… The drinks are always good though. Coffee is nice, good selection of wines. The one thing that still remains outstanding is the selection of wye valley beers and how they are kept. Nicest pint of HPA or Butty in area…

Awful!! Ordered 2 steak baguettes with chips. The steak was inedible. Cut far to thick and full of fat and gristle. We had to send it back. They did offer to replace, which we did with 2 cheese baguettes but they then arrived with no chips. I know it states on the menu that apart from the steak baguettes the rest don't come with chips but as we had ordered the steak baguettes to start with you would have thought they would replace the chips. For a place that seems to have a good reputation the food is very poor and not cheap. £15.95 for a steak baguette or £10 ish for any other baguettes with an extra £4 for chips.

Stayed one night for valentine's. The Four poster room was comfortable and warm. The bathroom was large and well appointed. The food was good. Service was a bit slow but it was fairly busy. The cooked breakfast was well cooked and the ingredients were good quality.