The Lygon Room at the Lygon Arms in Wychavon

Lovely pre dinner drink in the beautiful courtyard and then a fabulous dinner in the grill. The lamb was incredible and the steak and chips were just as good. My wife even got a small birthday sweet treat at the end of the dinner which was a lovely touch. Main dining room and the service were very good. Nathan and Alex S looked after us beautifully. A lovely way to spend a birthday evening.

Celebrated a birthday with lunch here at the end of April. Staff very pleasant & helpful, including our waitress Jill, who was friendly & efficient. Delicious lunch, shame no salt & pepper squid available but the ham hock was tasty. Steak was the best I have ever eaten, you could cut with a butter knife. Chips were to die for! Not the cheapest but for a celebration it was worth every penny. Nice touch was the complimentary sweet treats brought out at the end of our meal.

Super meal from start to finish. Sirloin Steak and lamb followed by the most amazing biscoff cheese cake! Special thanks goes to Kyle our server in James Martin’s Grill. He welcomed us and noted my Birthday as soon as we arrived and paid special attention to us sharing his knowledge of the locally sourced produce and highlighting the best accomplishments for our meal. He was attentive and easy to talk to and made our experience thoroughly enjoyable. He is an asset to the Lygon. Thank you!

Gorgeous location; historical but modern chic. The menu is varied and the food was spectacular.

New menu! Some interesting dishes to try! That said I miss the smoked duck and the cheese soufflé! Very good service from Val, Khalena, Sandor. Food prep from Luke and the kitchen brigade; the asparagus salad was really a potato salad (hardly any asparagus!). Let’s hope it’s an improvement next week!

Wonderful team giving great service. Shout out to the lovely Alice and also Petra who was such a sweet cherub

Sandor delivered very good service on the 9th March; thank you. The food was served in a timely manner and all dishes were good.

We only popped in for a drink as new to the village and exploring. It’s expensive, be warned! It’s lovely and the staff were friendly, drinks are brought to you which is when we should have realised it’s a bit above your usual pub! £20 for a pint and a single rum seemed needlessly excessive though in honesty. I’m sure the restaurant is amazing, being a James Martin chain.

Visited for my husband’s birthday, accompanied by our dog. We had a drink in the bar as the table was apparently not available until 7 in the Russell room, which is where people with dogs are banished to; a room not unlike a 1980’s conference suite. The staff in the bar area were lovely and service was great. Went downhill after that. The Grill looked welcoming and vibrant, the Russell Room is not. Not sure why we had to wait until 7 as it was empty apart from one other couple. Would have been happier eating in the bar area and not feel like we were being punished for bringing our dog, which I appreciate not everyone is a fan of. Husband’s food was excellent apparently; lamb shanks. My was awful; gnocchi. Approximately 10 dry, obviously burnt and completely devoid of any flavour balls of nothingness in a bland, tasteless sauce. Not sure how it got sent out. Had it removed from the bill at the end and was not asked how the food was at any point after it had been delivered. Overall, an extremely expensive and overrated place to eat and drink.

Had afternoon Tea. Could not fault anything quality and quantity was 1st class. Very dog friendly.

Popped in for a drink, it was cosy with a great atmosphere. Dog friendly too!

Greeting from Max and Petra was appreciated as was the service from Val. The food from the kitchen team most notably Luke and Gabor was superb! Thank you to the Lygon team.

Fabulous atmosphere! Really cost log fired excellent service

Lovely setting in grand room with barrel ceiling, for delicious meal.Service a bit slapdash, heating turned off before we'd finished...

Such a disappointment in every sense. First room had a broken phone, broken iPad, TV had only 5 channels, no ventilation in the bathroom so black mould on ceiling, walls and windows so we changed rooms. Second room had similar issues but mould was worse. Breakfast in the room was wrong and took over an hour to deliver it all - a plate, then toast then tea and coffee then another plate then the jams!! Again TV had limited channels, electrical fault caused lights and tv to go on and off. The Grill was vastly over priced, no flair about steak and chips and the meat ….. I’ve had better from M&S oh but the chips were nice. Restaurant was cold but the electric generator heater plugged in behind the table made up for the lack of atmosphere and no music. All staff behaved like every request was beneath them. Overall it was a disastrous stay which clearly the staff were used to as they gave us nearly a full refund.

What a place!! Stayed here for my birthday which my wife organised, really and truly didn't expect this place to be so good! From the point we walked through the gardens into the building I was blown away, what a beautiful building with so much history and the outdoor areas are stunning too! The service at every point was for us exceptional, from reception, their restaurant to the spa, outstanding! Dinner was very good, breakfast equally good with superior service to match, nothing was too much hassle for any staff we came across. The main dining hall, WOW is all ill say you have to experience it to truly feel/see how nice it is, great job on the design. I would say this is most definitely a 4 star hotel but it doesn't feel 'stuffy' at all very relaxed with nice clientèle and a cracking atmosphere to go. We are already planning returning at least a couple times this year with freinds so they can too experience this beauty. Thank you to all who made our stay special. See you soon

Wow! What a wonderful evening at james martin bar and grill/lygon arms. The food is of the highest quality with a great menu and the service and staff are ex optional in great surroundings. Extra shout out to Petra who is such a good host. Worth the money and worth a trip

Beautiful location and hotel, delicious (though slightly overpriced) food, but the service of staff is very hit and miss. Feels like it’s gone downhill in recent years with the majority of staff being very inexperienced and needing better management. Often takes a long time to be served, a lack of proactivity, and a real need for someone experienced to take the reins.

Beautiful place Don’t know what food or drinks are like Sat there 40 minutes no one come over To take our order ! We walked out very disappointed The broadway opposite very good

I stayed here with my best Friend on 18th November. Its absolutely 💯 outstanding!!! Words can't do this place justice. The grounds it's set in are lovely in Winter and the lights on the trees give it a magical touch. The food is out of this world. We was lucky enough to stay on the night of one of James Martins Grill evenings so we got to see him enjoying a pint at the end of the evening. One other thing which was delicious was the vodka! Anyway hope you stay and if you have a dog it's dog friendly... Overall ten out of ten, thank you 😊 xxxx

Just returned from this hotel first room had black mould on top of shower also mould on blind in bathroom and sink tap that was constantly dripping changed rooms was better nice meal in the grill staff in the grill great staff in bar not so good ordered a beer said I was staying in hotel and I would pay for the drink half way drinking my beer young lady came over with card machine I asked if bar was closing no so why come over I found that really rood and not professional that one action split my time there also never seen a sign in bedroom before stating if you take the shower gel they will charge you went out bought soap not 4 star just about 1 bar staff need more training how to smile and remember im a customer not a hindrance. Will not return

Lovely stay here. The hotel is full of character and charm. The room was ok, no special touches but comfortable. Breakfast was good with plenty of choice although the room was very cold, even with a huge roaring fire lit. Receptionists were cold and unfriendly but Gary (the concierge) was an absolute delight to talk to and an asset to the hotel. The spa was ok, could do with an overhaul soon as it’s quite dated and I mentioned the lack of shower gel in the showers to the staff. Bar staff were very attentive & friendly. Overall, a very good hotel but lacking the special touches that make a five star hotel what they are. Some more investment in the property and staff training would make a big difference.

We visited for champagne afternoon tea and will most definitely be going back! The hotel is simply stunning and the team could not be more helpful. We arrived early and so were able to wander around Broadway ahead of our afternoon tea and make a day of it.

Wonderful stay. The spa treatment was outstanding, therapist Emma was excellent.

Just a lunch and drink stop The experience was fantastic 👏🏻

As a hotel guest, you expect to be able to sit down and enjoy the hotel that you are staying at. Think again at the Lygon. External private parties and afternoon teas are prioritised over hotel guests. Expect to walk around for 15 minutes playing musical chairs before, if lucky, you fight your way to a chair, unless another guest has bigger elbows than you. Then, when you finally get a seat, expect to wait for a long time to be served, and if you dare to mention to staff you would like, if not too much trouble, to spend some money with the hotel and order a drink, expect to be sighed at, looked down your nose at (particularly by one young man), before 15 minutes later receiving a drink. Some staff were very nice, but many were not. Such a shame as the hotel was recommended to me by someone who stayed a year ago. I can only assume a change of hands or loss of interest since their stay.

Just great. Only an hour down the motorway,a million miles from home. Stayed in the main house room no 5...back in the day Cromwell stayed in the room across the hall..brilliant ...Broadway all lit up for Christmas..stunning..Room lovely and warm,comfy roomy bed...all the history of an old coach house...love it

Just loved it. Great service and ambience. Afternoon tea was a highlight and the food was delicious. Loved the staff as well. Friendly and helpful.

The historic aspect of this hotel is very special. It has charming areas of the lobby to sit and relax. We had some room issues and the maintenance staff was prompt and very accommodating. However, the service in the bar and restaurant for tea and dinner were disappointing and not at all what I expect from a 4star venue. The breakfast waitresses were very kind and did a good job, but the afternoon and evening team could use some training. All the employees wear their street clothes, so it is difficult to tell the difference between guests and staff. With all the awards Lygon Arms received, I was expecting so much more.

Disappointing… ordered a hot chocolate and pot of tea, waited over 20 minutes before getting up to find a staff member to remind them, still took 10 minutes to arrive by which point we needed to leave. It was busy but there were plenty of staff members.

Gorgeous luxury hotel. Service exceptional. Dog friendly.

Popped in for lunch after visiting Broadway. Beautiful building on the main street, the atmosphere is warm and cosy, with wood beams, low ceilings and wooden floors in the bar area that has lots of nooks and crannies to sit in. The chairs are comfy and there are some areas with sofas around large coffee tables. Staff are friendly and welcoming. We didn't book ahead but they were able to find us a spot anyway, but I do recommend booking as it seems to be fully reserved most of the time. Food is truly excellent. I can highly recommend the Fish Finger Sanger, and the Lygon Burger. And the chips are genuinely amazing. Overall excellent and easy to recommend!

Quiet trip away, racing at Cheltenham.

The lowlight of our Cotswolds weekend when we visited for afternoon tea. Not one to normally write a negative review but the service was atrocious, and I had high expectations after seeing this on many guides. We were rushed to order tea without seeing a menu or being presented options, and when a few members of the group said they didn’t eat pork, were given full vegetarian teas without their consent. When asked to have the lox sandwich included (as it was noticeably missing from theirs), they begrudgingly brought an giant lox sandwich for an upcharge, and then when pressed for the regular sized tea sandwiches instead, brought a giant tray at the end of the meal which they also tried to charge us for (after gaslighting me and claiming they didn’t understand when I reiterated we only were missing the two small tea sandwiches). Afternoon tea is one of my mom’s favorite things to do when she visits, I have never been treated so poorly at an afternoon tea and highly regretted picking such a place with such rude and unwelcoming staff amidst so many great options in the area.

When Luke is running the kitchen the food is excellent! Thank you to Luke for a great lunch today (6/10). Great front of house service from Caleb on his last day, good luck to him on his return down under. Thanks also to Val and Petra for looking after us so well.

This was a slightly unusual luncheon experience. The restaurant was full when we arrived, but they managed to find a few extra chairs and seated us around a low table - not meant for eating a meal -but more for putting cup of coffee on - in sort of a den (I believe it is the room pictured on the On Foot site for the Lygon Arms). We ordered sandwiches, and were happy to be in such a cosy spot out of the rain.

Made to feel welcome on arrival . Champagne tea which included :- 3 tier tea stand ,waiter explained what was on stand . Bottom tier finger sandwiches , cheese and pickle , ham , salmon. Middle tier scones with side dishes ofstrawberry jam , cream and lemon curd Top tier selection of chocolate and other types of petit fours A glass of champagne each and 12 very nice upmarket sausage rolls , very enjoyable. Left feeling quite content

Had wanted to eat at the Lygon Arms for several years and, on a recent long weekend in the Cotswolds, we finally did so. The place is full of character and the staff are all excellent, friendly and super-efficient. We were expecting Sunday lunch to be very good and significantly more expensive than your average place and that proved to be absolutely right. It was a super enjoyable experience, the food was excellent with very generous portions but with, say, a glass or wine or a beer, it will cost you about £75 per person. The place absolutely lived up to our expectations and we will definitely be back.

Excellent hotel. We have just stayed here and there was nothing to complain about. Great staff, lovey food and very good service. We will return.

Visited 1/9 for lunch. Past few weeks have been inconsistent however today’s visit was superb! Front of house service from Aaron was faultless and the food created by Chef Luke was superb! Well done to Aaron and Luke for restoring our confidence in the Lygon! Please maintain this lever of consistency!

A quite fabulous champagne afternoon tea to celebrate my partners birthday. Faultless friendly service in exquisite surroundings. A huge thank you to all the dedicated hard working staff at this beautiful Cotswold hotel.

We visited last weekend. The hotel itself is quite beautiful . The staff were helpful and attentive. My only slight negative is that we were not furnished with a wine list … I ordered a cocktail from the food menu but when I’d finished it no one asked if I’d like a drink or bring a list of wine by the glass. The food was super and the Grill room is quite lovely. Shame the outside tables weren’t available in the evening but I understand it’s for noise control. The hotel generally doesn’t have air con. It’s unfortunate but not terrible! Our room did actually have it. The spa was a welcome retreat and very relaxing. Overall it was a wonderful stay and I am excited to return again soon!

We wanted to dine off the grill menu and at first we were told it wasn’t available. So we were told we could eat on the terrace or in the bar which were different menus. We looked at the menus which didn’t really tick our boxes. So as we were leaving, the same gentleman we saw on arrival saw us and we said we didn’t fancy the menus as the grill menu shown outside is what drew us in. So we said thank you but we wouldn’t be staying. He then said he had an idea and asked one of his colleagues if we could eat in the lounge which was set up and you could eat from the grill menu. They said yes so we stayed. It was all a bit confusing. If the grill menu is available I am not sure why we couldn’t eat from it in the bar or terrace but the lounge was actually much nicer and we loved being in there also with our dog. The staff were all very pleasant. Our food was very nice though we were disappointed to order a side dish of broccoli with almonds and another side of seasonal veg (for variety) only to find the seasonal veg was 90% broccoli, the only difference was that there were no almonds! There were a few tiny shreds of sweetcorn and possibly one cube of a root vegetable which was so small I am not sure what it was and wasn’t sure if it was meant to be there! We were expecting Seasonal vegetables (plural) to be a mixture of seasonal vegetables and certainly not 90% of one vegetable that you can also buy as a side dish! Very unimaginative! Otherwise we did have a very pleasant lunch.

I was gifted a voucher for my birthday last year & had to use it before it expired, firstly it was very difficult just trying to book at the weekend as 8 of us wanted to go, eventually we were told we could have ‘The Champagne Bar’ sounds great actually it equals a bar unoccupied at the top of the dining room we also rang on the day to ask if two other friends could be added ? One & a half hours later we were told yes but only on a limited menu now as there was ten of us. We looked at this reduced menu & were very disappointed so we stuck to the original eight as planned. Food ordered & all the starters came out except mine which after asking where it was it finally arrived when everyone else had finished! Mains arrived & the food was delicious, a couple of glasses of wine had to be chased up but arrived eventually! When we asked how often James Martin visited we were told maybe once a month & we replied well maybe he should visit more often ! Having paid £210 for just myself & my husband I can confirm it wasn’t worth it & wont be going back sadly our friends agreed with us.

Probably the worse Afternoon Tea I have experienced in respect of quality of food, presentation and customer service. Every area failed to even reach a ‘mediocre’ standard. I went with friend, each of us celebrating our respective Birthdays - I even phoned again on the morning to emphasise that point - no acknowledgment at all! Cheap white sliced bread, excessive mustard smeared over over outer areas of sandwiches, only offered Tea or Coffee, no varieties at all, no menu. Overly sweet cheap deserts - impossible to handle as gluey and soggy. Difficult to find anyone to ask for hot water, to pay etc - eventually paid in bar - the bar man didn’t have the basic courtesies to ask if we’d enjoyed our Tea or experience - just took our money - I didn’t even realise the service charge as he never offered me a bill or asked if I was happy to pay. James Marin would be appalled to know his name was being associated with this poor quality. The Manager should also reflect on their own skills regarding recruitment and training. Although a frequent visitor to Broadway will never visit the Lygon again and will advise friends and colleagues of laissez faire arrogance of facility and staff - clearly a cultural problem resting on location. It’s unlikely, based on this experience that the Lygon will even respond

We took a 3-hour round trip for a birthday lunch and were ultimately disappointed. The nibbles (bread and calamari) were as expected, but our main courses fell short. For the price, we anticipated a better experience, but we were let down. We ordered chicken, cod, and pork, and found the sides overpriced. Additionally, our first choice of wine was unavailable, and the service, while courteous, lacked polish and personality, leaving us feeling disconnected from our waitress. The whole experience was bland from start to finish ….. unfortunately we would not return or recommend. Sorry Lyon but we just expected more.

Went for lunch yesterday with friends at the ‘Grill’. It was extremely hot and the room although beautiful, had no fans or air con. The waiting staff looked like they couldn’t wait to leave. No real interaction, recommendations, or explanation of the menu. For the prices charged (£260 for 4 people and a bottle of wine) I expected a LOT more. The food was also pretty average to be honest. Overall not the best experience and probably wouldn’t go back. Must try harder.

Great spa. Lovely helpful staff

Had lunch in the restaurant and the food was delicious. The cod was a taste sensation! 4 year old granddaughter catered for equally well. All great 👌. Loos really need sorting out though. Bit pong whiffy 😕. Went back on Sunday afternoon for drinks in the courtyard. Lovely location. Unfortunately, waited at least 35 minutes before we found someone to take our order and then another 15 minutes before they came. Cocktails were good. Didn't notice I'd been charged a service charge on my bill, which had I done so, would have challenged as service was not as expected. As an aside, loos downstairs, equally fragrant 🙄.

I recently had the pleasure of staying at the iconic Lygon Arms in Broadway, Cotswolds, and it truly is a lovely boutique hotel. The building itself is impressive, and the ambiance is charming. The highlight of my stay was undoubtedly the ambiance and food at the hotel. The culinary experience was exceptional, and each dish was a delightful blend of flavors. While the reception and concierge staff were attentive and provided excellent service, I must express my disappointment with the restaurant managers. Their lack of customer service skills was evident and left a sour taste in my mouth. It's disheartening when the service doesn't match the quality of the food and atmosphere.

Wow ! What a place, the size of the building seems to take up a lot of the High Street, where it is located. We arrived at the back of the building because thats where they have two carparks. From the carpark, you head through the courtyard, where rooms are on either side. It was quite interesting trying to find reception, but we found it in the end, as it felt like we were in some type of maze. We checked in & headed to our courtyard yard room on the ground floor, as we had a Cockapoo named Freddie with us, the hotel is very dog friendly & has lots of little extras for your four legged furry friend. Once in the room, there was a Queen size bed & a dog bed with water & food bowl & everything you would need in the bathroom & room.. We were booked in for dinner in the dog part of the restaurant, or so we thought, as we were not down in their dinner booking list, but in the email, the dinner booking was confirmed, luckily they had spare tables. The curry we chose was lovely, and we went down nicely with the Pims we had. Breakfast the next day was lovely, but I do feel that the dirty dishes & plates could have been cleared from the the table, as the tables are quite small, so we just piled up the dirty plates & dishes so we could have toast & marmalade. When we checked out, they said we could leave the car in their carpark for a few hours, so we could explore the whole high street in the Broadway & the hotels 3 acres of garden at the back.

Just returned from a two night stay. Staff very friendly and so helpful on arrival. Dog friendly couldn’t be more accommodating. Dined the both evenings, the food was faultless, highly recommend the prawn cocktail, steak and lamb. Met Evie, who was our waitress both evenings, she was fantastic, so attentive and informative about the area. She looked after us (thank you Evie). Recommend the Hawkstone IPA which my husband loved. Thank you to everyone that made us feel so welcome and will be returning.

Ruined our holiday. We went here to relax, we had anything but relaxation. Multiple fire alarms going off throughout the night meant we had no sleep at all. No offer of a refund or comped meal as compensation, we spent over £1000 for two nights, to have no sleep at all. DM also couldn’t keep her story straight about the reasons for the various fire alarms. Should have got a Travelodge.

Very poor service, cracked, stained crockery and mediocre food. Very expensive!

Really terrible experience. I don’t think they are ready to receive guests. This was our second visit and we booked three nights with the hope that it would be the same old hotel where we stayed for years back. Unfortunately, we were mistaken. Service is really terrible, Most people are really not bothered if you’re there or not. Some of them seem to be having a perpetual bad hair day. Yesterday, breakfast was served half an hour after closing time because the chef could not handle the orders though the restaurant was only 40% full . Today our room was not serviced till 5 pm and we had to complain. Standard excuse it has been outsourced so they are not responsible. I don’t think this hotel is ready to receive guests! Caution! Please don’t get carried away by the coaching in selling gimmick. All rooms were made much later! Only the Reception , Restaurant and sitting areas are the original coaching in if so!

The outside is amazing but the rooms dreadful. Stayed in a superior room in the annexe and found the room to be utterly depressing. The building was awful. No colour or pattern, so dark - it’s June ! The bathroom was tired. Breakfast room was nice but someone needs to dust the lights - the cobwebs are shocking for a high end hotel. I wish I had filmed the filth. The barman in the bar area cannot make either an old fashioned or passion fruit martini so the drinks were well below average for an expensive hotel.

I just finished a four-night stay at the Lygon Arms in Broadway. The staff is kind and solicitous. The room is charming and nicely appointed. The bed was very comfortable with crisp, soft-touch linens, and the the towels are thick and soft. However, the lighting in my Classic Annex room was abysmal, which is why I only give three stars for the room rating. It looks as though they just chose LED bulbs for old incandescent fixtures that are too low in light output. It's an easy fix. But as it was, the light in the room was too dim to read by in bed. And the lights over the bathroom sink/mirror were too dim to see your own face to attend to a basic task like shaving. The housekeeper told me the bathrooms in the annex will be renovated soon. Hopefully they will give some thoughtful attention to the lighting. The building is lovely and full of charm. The location is great. It's right on charming Broadway's High Street, and has adequate parking. The fitness center and pool looked wonderful although I didn't get to use them. The Tavern at the Lygon Arms has great food! Very tasty and well prepared. And breakfast in the Grill was very good with plenty of buffet and a la carte options. The staff in the Grill was wonderful. I also enjoyed a dinner in the Grill.

We were visiting Broadway for the first time and dropped in for lunch. All the staff were very friendly and even showed us around the hotel. The hotel is full of old world charm and maintains many features which are century’s old. The beef and fish open sandwiches were very nice accompanied by a glass or two of champagne. The hotel has a very homely feel and there is a lot happing with people coming and going, good for people spotting. Have booked to stay over Christmas and a very exited about staying here.

Lovely hotel, beautiful room, good food and great atmosphere. Would stop again 🫶🏼

Beautiful historic hotel. I always pop in for coffee when I can and listen to the live music outside on a Saturday. I only wish I could afford an overnight stay

Everything is 5 star and a truly amazing experience. The staff are so friendly and go that extra mile to make sure your stay is memorable. The rooms are spacious and clean and fully stocked for all your needs. Breakfast is an absolute treat to suit everyone's taste.

The hotel was fine, but be careful where you park. The hotel directed us to a back parking lot. It was night so getting to the lot, let alone seeing that this little town had a paid parking kiosk for their hotel was not expected and signage was not lit. The real reason for a 1 star review... If the hotel staff had simply said, "It's paid parking...." but no, and their follow up support on being ticketed for parking was to say "sorry". 8 months later I finally settled with parking eye the people who run the parking lot. I showed them receipts of our visit to Lygon Arms. They didn't care and their timeline for ticket payment when you are traveling from overseas is impossible to meet resulting in threats etc. It felt like a fine factory for foreign travelers not willing to challenge things. Also charged by rental car company "admin fee" for ticket, charged by "parking Eye" and zero support from Lygon Arms. "It was out of their hands". I get willful disregard, but I had receipts and was clearly a patron, so a little understanding and help would have gone a long way. your mileage may vary.

Superb lunch today! Service was faultless as was each of the four dishes we had. The tuna niçoise was sensational; literally melted in the mouth! Special for mention for Luke who I gather was the chef who prepared it! Well done to Luke and thank you.

James Martin inspired menu in a beautiful setting. Visited on a Sunday lunch so a smaller menu. Food was excellent as was the service. £45 for 2 courses or £55 for 3. Really nice treat

Famous old hotel built in Cotswold Stone, old part with creaky floors, good service but food takes a while to get from kitchen to table. Having said that the staff are charming. Don't forget to register for parking or you'll get a fine !

Very helpful and friendly. Drinks and food were excellent Staff very helpful and attentive. Thoroughly enjoyed it.

Brilliant setting (13C) hotel with extremely luxurious maze of rooms leading to one of many dining areas. Met at the door and escorted to table. Excellent service and tea and cakes, etc served with an explanation of what was what. Copious refills of tea and coffee followed by champagne. Not rushed at all and could have stayed longer. Lest very satisfied - and full!

A fantastic impromptu lunch, and perhaps the best fish finger sandwich I've ever had!!!

Dismal lunch, poor service and food very salty and unexciting. I wish I'd ordered the invisible chips instead and nothing else and then left. In the words of Donald trump: 'sad, very sad'.

We booked for afternoon tea, we were really looking forward to it. We had read on the website there was parking but initially we really struggled to find it as it is hidden behind the hotel when we did there was only one space so we ended up blocking each other in, not ideal but worked. We were a little early so we asked if we could register our cars and look round the shops which we were allowed to do. Arrived for afternoon tea hovered in the room for a while waiting for a server. Taken to our table very nice setting. Can’t lie staff were unenthusiastic and seemed like they wanted to be anywhere but there. Afternoon tea took a while to arrive and when it did the server couldn’t explain what the items were. Sandwiches were ok nothing special. Scones we had were raw in the middle we asked if it was possible to have fresh ones which wasn’t a problem but sadly when they arrived they were also raw so we left them. Cakes were nice and good size. Came to paying and we requested to take the service charge off and leave it in cash instead. The waitress questioned us on this and rolled her eyes. As we were collecting our things we could hear the waiting staff moaning that we had taken off the service charge off I won’t repeat what they called us but wasn’t pleasant. I used the toilet and when I returned they were still moaning. So just so the waiting staff are aware the mirrored screen isn’t sound proof and we heard everything you said about us. After hearing this we chose not to leave a cash tip. Left quite frustrated. Setting is nice and afternoon tea ok on the expensive side for what it is. Staff let the side down sadly.

Lovely atmosphere at the grill and attentive welcoming staff. Would definitely go again on special occasions as a little on the pricey side

If the staff had been attentive it would have been expensive and acceptable... as it is lasting impression is just expensive

Lovely hotel in a great location. The staff are excellent and the restaurant and facilities are very nice too 👌

Lovey looking venue, staff are great , drinks are on the pricey side however wine was very good. We were expecting a wonderful food experience however it turned out to be very average and for the high price was very disappointing. Overall what we ordered was very bland including the cheese board that came straight out of a very cold fridge. 3 course meal for 2, 1 driver and not having steak £230

I can only say that it's over priced and trying to be smoothing more than it is. It lacks the character it's aiming for. It needs to improve its game in elegance if it wants to change that much.

Five members of family and friend visited The Lygon for afternoon tea on Monday 25/03/24. Despite not being in the fullness of youth we were invited to sit on the most uncomfortable sofa around a coffee table! Despite there being obviously 5 in our party, we were presented with "tea" for 4 - which arrived after a substantial wait. We pointed out to staff that there were actually 5 in the party - cue for another long wait whilst the staff rectified the situation!! The scones presented to my wife (gluten-free) were harder than rock cakes, the remaining scones were so crumbly that they disintegrated before cream/jam could be applied. If this wasnt enough, when we paid, the hotel had the audacity to automatically apply a 12.5% "service charge" - which was not paid needless to say. All in all, a very disappointing show from the Lygon. As we are local, we will think more than twice about returning.

Attended a conference at this beautiful hotel. Service was brilliant.

We had a girls spa day at the Lygon. The staff was super welcoming and I had the most wonderful massage with Thesma! We finished with high tea and champagne. Perfect end to our Cotswolds trip!

Expensive but worth the cost for a memorable experience

Quick coffee mid morning whilst working locally.

Had the pleasure of attending this great hotel for a women in business event. Lots of great history and stunning venue. Friendly staff.

Beautiful hotel , perfect location, staff friendly and helpful. Food in The Grill was very good.

A real gem. Step through the old front door and this place opens up into separate rooms with several log fires and comfortable seating. Head straight to the back for a bar with table service. Lovely beers, wines and cocktails. The food was delicious here and the service from the friendly young staff was exceptional. Dogs welcome and fussed over with free treats. One of the best places I have visited in a long time. Highly recommended.

Got tired of waiting to be served so went across to Tisanes tea rooms across the road; service difference was stark. Hoping it was a unique experience

Dined here this afternoon at the Grill by James Martin (New Year's Day 1/1/24). Lovely food and lovely service, especially by the young Asian/Chinese lady. Very personable and friendly, and made all the difference. The only quibble I'd have is that when I was asking for directions to the restaurant at the hotel's front desk reception (my first time here), I was met by a disinterested / bored / unfriendly receptionist (dyed blonde hair female, early to mid 20s, this was at about 12pm today 1/1/24). I won't go into details as to what transpired but it was not a warm welcome or any welcome at all. I'd suggest that this member staff undergo further training in customer service. This is so that she is able to convey better first impressions especially to someone who has come from many miles afar (Australia) to be part of the Christmas/New Year's celebrations here. Thank you.

It was my first time here and in Broadway and I wouldn’t hesitate to come back. I couldn’t fault a single thing about the experience. In fact I long to come back again and most definitely will. Thank you, it’s been magical.

Went for afternoon tea, absolutely 💯 superb fabulous service.

We got married here in December 2023. It was a wonderful time. If you're looking for a great place for a small wedding, this is it. The Cromwell Room is perfect. Special thanks to our astonishing wedding coordinator Melissa A, who was utterly phenomenal. The food, service, and general atmosphere are wonderful and optimised for winter/Christmas. Also, it's super dog friendly.

Warm, friendly hotel. Called in for a morning coffee and went back for lunch. Very good food and very friendly staff. Great experience, must be the best hotel and restaurant in Broadway. Will return and sample their afternoon tea, looked amazing.

Beautiful old place,very atmospheric at Christmas time. Very good lunch was enjoyed by us both,service was excellent.we shall return.We returned, misinformed about Xmas lunch menu availability on weekends and steak returned because it was underdone. Rare instead of medium well. Sorted but a shame, might try the Michelin starred restaurant just down the road next time.

What a wonderful stay! The great hall where dinner and breakfast was served was just amazing. The whole decor throughout was very authentic and traditional and made for a very cosy weekend away. The spa was an added bonus. Lovely staff, very helpful, friendly and nothing was too much trouble! Can’t recommend enough.

What a brilliant hotel, situated in a beautiful part of the UK. The Grill restaurant is an amazing setting for dinner, and I would highly recommend the Butter Chicken! The whole hotel is extremely comfortable and we loved being able to sit by a REAL fire all day! The spa is lovely and very relaxing. The staff couldn’t do enough for us and gave us great recommendations of activities in the local area! I would highly recommend this hotel to anyone!

What a fantastic place to enjoy our Sunday lunch. Lovely staff and good sized portions of delicious food. We will be coming again!

The Lygon is something unique! You'll be astounded from the moment you arrive by it's character and TARDIS like transition into a grand and beautiful hotel behind it's quaint exterior on Broadway high Street. The hotel is fabulously equipped with all of the facilities you would expect to find from pool, gym and just about a fireplace in every social area making it a very cosy atmosphere during the winter. The staff were fantastic and we were extremely well taken care of, a personal thank you to Graeme and Paul for being such fabulous hosts 😊 10/10 experience, and I eagerly look forward to next time!

The rooms and location were great, service was ok.

A beautiful hotel in a beautiful place. The hotel had lots of charm and was perfect for a winter getaway. Gorgeous rooms and a lovely breakfast in the morning. It was very cosy with the log fire burning in the lounge. We had everything we needed. The staff were very accommodating. I felt very relaxed there. Broadway is a beautiful quaint village, and the surrounding areas are also beautiful. There is a long drive you can go on that visits all the areas of beauty in the Cotswolds. Recommend a trip to Bourton-on-the-water also. I would definitely return to the Lygon Arms. Thank you.

What service ! We will be back. A proper treat thank you. 😊

Service was okay, and the restaurant was cold. Starters were good, however the quality of steaks were very disappointing for the price. The steaks were also not cooked well (i.e. fat was not rendered and both steaks were not cooked to description) and were lacking flavour.

Great meal Dog and child friendly

Just stunning! We came here for our anniversary for a meal at The Grill. The staff are friendly, professional and engaging. The food was everything and more that we expected and the atmosphere and environment were breathtaking. It was just amazing in every way. The decorations were amazing and the lighting was spot on. It was so good we came back the following day for a coffee! I would definitely recommend this place for a stay, drink or dinner. Lots of cosy nooks and crannys and places to sit and relax. Will definitely be coming back!!