Based on 6.056 opinions finded in 3 websites
Based on 6.056 opinions finded in 3 websites
Nº 1533 in 4016 in Birmingham
Nº 164 of 345 Other cuisines in Birmingham
Opinions
Great atmosfeer, great staff, delicious food
Susanne Schouten . 2024-10-21
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One of the city’s best hidden treasures and jewels in the crown in the heart of Birmingham.. A glorious spacious and pretty. venue. Staff are very accommodating, attentive and welcoming. Good choices of world lagers and cocktails. I haven’t tried the food yet but will do as it looks and smells amazing from what I saw of it.. I look forward to visiting you again in the very near future. Thank you for your hospitality .
Dan Sun . 2024-10-21
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Lovely place to meet up for drinks
Dawn Humphries . 2024-10-20
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We had the most amazing bottomless brunch for a 30th Birthday celebration. Staff were attentive, food and drink plentiful.
sarah bishop . 2024-10-20
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Charlotte was absolutely delightful and so helpful! She was very informed on all matters allergy related and we were able to have an amazing time without worrying about food. The atmosphere was great! Thank you.
Meldra Guza . 2024-10-20
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Charlotte was great - very attentive and amazing service
Lucy Griffiths . 2024-10-20
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Lucy is excellent. I enjoyed a lovely meal with my MIL for her birthday. We had a steak and chicken and it was lovely
shanna aguma . 2024-10-20
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Great atmosphere for a Friday night and our waitress was lovely but unfortunately the food was very disappointing.
Jody Roberts . 2024-10-20
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Lovely venue, great atmosphere, superb food, friendly staff
Liza Methuen . 2024-10-19
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Utterly disgraceful. The website paints it as a quaint Victorian hideaway with quirky service. In truth it’s a glorified weatherspoons at 4x the price (£11.50 for a double g&t!) it has sticky floors, blaring music, the table want ready when we arrived, and it took forever to get an order in. It is under no circumstances a place to have a civilised meal. Avoid like the plague!
Danny Partington . 2024-10-19
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Food was average. The service was poor. We were forgotten about while being the only table in at the time. We ordered a 3 course lunch menu deal. After waiting for ages after finishing our main the server never came to take our plates and bring desert. Had to get up and call them. After our dessert was finally brought the server forgot to take away dirty plates from the finished main (had to remind them ourselves).
Raf . 2024-10-19
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Great food, great service, amazing atmosphere
Lisa P . 2024-10-19
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Daniel was great. Friendly and attentive. Food was lovely. Beautiful 🏧
Hilda Agyepong . 2024-10-19
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Had a great bottomless brunch!!! Zarina was a fab waitress always keeping out drinks topped up and so lovely!!!
Ellie Wilson . 2024-10-19
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Absolutely amazing they made my 18th so special thank you to all staff that made me feel so special
ccoops 14 . 2024-10-18
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Leilt was a lovely gracious host, who tended to all our needs!! Thank you, you made our night!!!
Natalie Mitchell . 2024-10-18
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Charlotte is an absolute angel and looked after us so well!!! Very informed on allergies and intolerances! Thank you xx
MAS Evidence . 2024-10-18
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Had a lovely dinner here in August. Delicious food and welcoming staff.
Tes Van Loock . 2024-10-17
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Charlotte, our server, was great! Good food and service. Cool atmosphere.
Kailey Bedford . 2024-10-17
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This was a relatively last minute booking for a large party. Staff were really helpful and accomodating in advance and on the day. Food was delicious. Service was quick and friendly. Really glad a friend recommended it. Would come again.
Amy Peel . 2024-10-16
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Fantastic service from Charlotte, ver polite, efficient and friendly. Give that girl a raise
Josh Allen . 2024-10-15
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Came in today with some family and friends. We were served by a very pleasant lad named Dan T. The service was excellent and the food tasted amazing. Overall a very enjoyable experience and will definitely be coming back again :)
Brandon Mason . 2024-10-15
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Food was good. Service was bad. Was not a busy day for the restaurant, tables were not cleaned up around us. Service was slow, no silverware, when we pointed out the lack of attention they got offensive. Sad as the place looks decent.
G I . 2024-10-13
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Worst service and hospitality ever. The staff was slow and ignored us most of the evening. When we addressed that, we were offended and bitched at. An experience I have never had in any restaurant anywhere in the world. PLEASE AVOID!!!
gunnar_bln85 . 2024-10-13
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The worst service. We had to wait a very long time for our drinks. Additional orders were not possible as we were ignored in an almost empty restaurant. After we pointed this out to the manager that evening, the tone became rude and arrogant. The store has never heard of hospitality and unfortunately our friend's birthday dinner turned out to be a disaster.
Gunnar K. . 2024-10-13
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Such a good time , great service from Niamh
Alex Gomm . 2024-10-12
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Very nice pudding list ... which allowed us to choose approximately our main courses ... yummy all the same!
Jules Weston . 2024-10-12
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Niamh was a great server for bottomless brunch, would recommend to anyone !
Maisie Norman . 2024-10-12
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fast service, very polite, really enjoyed ! Niamh was our server and she was fab
Hannah Bate . 2024-10-12
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Bottomless brunch for a friends 30th, even with 12 of us it was speedy service! Daniel kept our drinks topped up, recommend if you like Prosecco and fizzy cocktails!!
Victoria Robotham . 2024-10-12
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Daniel was a great host, thank you!!
Holly Lake . 2024-10-12
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The best for prosecco bruch if you like the drinks flowing! Couldn’t keep up. niamh was amzing🥂💛
Emilia Marchant . 2024-10-12
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Daniel was really attentive, and made sure we were happy at every opportunity. We had a lovely evening, food, atmosphere and drinks were fab. Highly recommend :)
Poppy Edwards . 2024-10-11
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The venue and food was lovely. However the service was very slow, the staff seemed rushed and didn't remember all the orders. When we wee shown to our table, there were dirty dishes still on our table.
Kavita Kachiwala . 2024-10-11
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A lovely meal for date night - our server Daniel seated us quickly, was very attentive and had good attention to detail. Would definitely come back!
Brandon Fulford . 2024-10-11
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Daniel our waiter was very professional and friendly with our visit at the lost and found today. The was lovely so compliments to the chef. 8/10 would certainly visit again.
Alesha Jade . 2024-10-11
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Apparently a properly pulled pint. Bartender then suggested I’d drunk some of it. When one of the other customers looked shocked he took it, topped it up slightly and slammed it back at me. Food might be marvellous and the other staff brilliant.
Carl Hunt . 2024-10-10
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We visited for a midweek bottomless brunch. Found it to be of decent value for what you receive. We were well served they top up drinks very frequently. The food is just so / so but is nice enough. The venue is nicely decorated and the general atmosphere was pleasant. We had a lovely lunchtime into afternoon. We would return to this restaurant again it’s a thumbs up from us 😊.
Becky W . 2024-10-08
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Very nice place with good food, very good customer service and the people are very nice
Jake Trusler . 2024-10-07
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Really pretty decor. Our server Daniel was very effective and friendly.
Matthew Randall . 2024-10-06
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Good atmosphere. There is table service which is great but a bit slow.
sangeet k . 2024-10-06
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Wonderful night and vibrant atmosphere. The food and drinks were exquisite. To top it all off the staff were kind and exceptional especially Markel who served us through the evening. He had a positive attitude and is merry as a high horse.
Adelle Grant . 2024-10-06
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Working in town, I’ve often enjoyed a meal or drink at this establishment with friends and work colleagues. I’m often served by Markél, who has always provided myself and my entourage with excellent service and perfectly crafted drinks.
Ivan Tettey-Enyo . 2024-10-06
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Markel was amazing. Very attentive and knew exactly what I needed. Couldn’t of asked for someone better
Charlotte Buckley . 2024-10-06
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Big up Markel. He is the best staff member here!!!
Raheem Raju . 2024-10-06
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Great cocktails, bar staff markel sorted me out, said strawberry bon bon drink is nice and sweet as im not a big fan of alcohol, the bacon hamburger i got was so nice and the fries amazing, i actually was surprised by them and more then enough amount of salt.!
jermaine purple rain . 2024-10-06
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Markel was great! Was very attentive and made me and my party feel very welcome 🤗 the birthday girl loved it
T'neiyah Godfrey . 2024-10-06
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Markel…well what can I say….fab service 10/10 give that man a raise
Colette Mann . 2024-10-06
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Daniel was very lovely, excellent service and wonderful energy!
Lara Smith . 2024-10-05
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Good music, vibe and drinks with friends.
David Khan . 2024-10-05
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Atmosphere was 10/10. Music was vibes and made the night enjoyable. Daniel was amazing, 10/10 service !
Chante Denny . 2024-10-05
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I came for a bottomless brunch, Charlotte s was absolutely amazing such good service and very attentive, best bottomless brunch I’ve ever been to. Needs a pay rise!!!
Aleena Binu . 2024-10-05
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Fabulous food and atmosphere. Daniel was a great host and made sure we were looked after. Absolutely faultless! :) Will come back here again!
Michael Harrison . 2024-10-05
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The Lost and Found was honestly such an amazing experience 10/10 recommend !
Miashea Lopes . 2024-10-05
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Charlotte S was a brilliant host kept the drinks flowing and service with a smile
Lianne Johns . 2024-10-05
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Charlotte S was a gorgeous host - catered to all of our needs, kept the drinks flowing, and made us smile throughout! Thank you Charlotte!!
olivia clifford . 2024-10-05
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Brilliant time for a hen party Charlotte s was a legend very helpful Kept the drinks coming she deserves a pay rise she was brilliant server
Sarah ORETON . 2024-10-05
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Daniel. Give this man a raise fr. 🗣️🗣️thanks for your excellent service 👏🏼✨✨✨🩷
Darcie Smith . 2024-10-05
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Loved the music, the vibes, Daniel and all the waiting staff were lovely and helpful, and the food was super fancy!
Joey King . 2024-10-05
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Amazing service Daniel is amzing
Queen WadwadUK . 2024-10-05
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Daniel was the most amazing waiter. He was very kind and caring. He is a very valuable member of the restaurant.
Matthew Harrison . 2024-10-05
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Daniel was brilliant!! Thank you!!
matt Floyd . 2024-10-04
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Charlotte and Kayley have been the most friendly and funny hosts, checked in on us regularly and were really lovely! Big praise to them both :)
jemima culverhouse . 2024-10-04
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Charlotte and Kayley were amazing and looked after us well! Would definitely recommend
Ffion John . 2024-10-04
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The staff were amazing!!! big shout out to Charlotte and Kayley for making my friends birthday the best! Thanks so much!
Eve Slater . 2024-10-04
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Had such a lovely time and Daniel was amazing!
K M . 2024-10-04
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Charlotte and Kayley were so amazing, friendly and accommodating :) incredible service and food, they made me feel very comfortable
Samiha . 2024-10-04
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Kayley was a wonderful waitress, very smiley and very approachable, offered us a bottle of complimentary prosseco as mains were a little long. But overall what a wonderful experience
Tara Broadhurst . 2024-10-04
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Kayley was lovely and really attentive on drinks, the food was also lovely !
Abby Worrall . 2024-10-03
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The service was attentive without being intrusive. The food was delicious, portioned well and had a lovely presentation. The surroundings were stylish and appeared good quality. However the music was a little loud and didn't fit the feel of the venue to us and so a star was lost for the effect on the atmosphere.
angela dunne . 2024-10-02
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I went to the lost and found after walking past it a few times prior. It has a great atmosphere and awesome food. My server was Donya, she provided excellent service with a smile. Very friendly and welcoming, as we where a walk-in for dinner. We had a few questions about the food as it was our first time, due to my friend not being able to eat dairy. Donya provide us with some good recommendations. Food was fab, service was impeccable.
Rafael . 2024-10-02
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We booked through First Table and the food and atmosphere was great. The service from Zarina was lovely and overall great value for money!
April Villanueva . 2024-10-01
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A group of girl friends came for the bottomless brunch offer on a busy Saturday afternoon, one of our Servers/,Waitors Daniel was very attentive and helpful
Emma Lazara . 2024-09-30
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Never left a review before but the food at this restaurant is some of the worst food that my girlfriend and I have ever eaten in our lives. There was no seasoning used on any meal. Everything we ordered was bland and cold. Chicken was dry and unseasoned. Potatoes were undercooked and lukewarm at best. Mac and cheese was sloppy microwaved food with no flavour. Yet the worst thing there was the garlic bread. Not a hint of garlic and terrible quality bread. Even the pornstar martini was too sweet. Best thing I had was the water. Atmosphere was terrible too as the place was deafeningly loud. The servers were friendly but it was still a 45 minute wait for food. If you’re looking for a good meal, I would definitely advise to avoid this place at all costs.
Thomas Smith . 2024-09-29
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Fab place for us having last drinks before heading off home after a birthday wkend celebration. Genevieve behind the bar was very helpful with our choice of non alcoholic drinks for the driver and also the places to sit as some are for dining and we were just here for last drink will defo pop back if we come back to Birmingham 🍸😍
MissOla . 2024-09-29
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We came to celebrate our 7 year anniversary. When we arrived the girl that was sorting out our booking couldn’t find it so called over another server. When they finally found it we were sat for our bottomless brunch. A young girl with dark hair was our server and she didn’t pay any attention to our table at all. We ordered cocktails with our food. Our food came over but still no cocktails so we asked her where they were. An hour! An hour later we were still waiting for our cocktails. So we asked a young mixed race lad with blonde hair if he could help us. He dropped everything he was doing to give us good service. He was very polite and helpful, he brought over our drinks. The girl who was ment to be serving us was nowhere to be seen so we decided to pay the bill and leave. But not before tipping the young lad. He truly Deserves some recognition for helping us. But I don’t believe that paying £70 means that you get ignored by your main server. I understand that the place was busy as it was a Saturday, However your customers shouldn’t be ignored and left to fend for themselves. We probably won’t be coming back!
Michelle C . 2024-09-29
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I booked a table for two @ 5 to dine as it is walking distance to a venue we were a attending @7 The food and drinks that we had were delicious and the wait for our main was reasonable, i found it sometimes difficult to get the attention of a staff member to order and I ended up cancelling my creme brulee dessert because it had simply taken far to long and we needed to leave. The waitress did come and apologise for the wait but after another 10 minutes we decided we could not wait any longer
Rachel “Raquella” Roberts . 2024-09-29
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Donya was an amazing server!! Great conversation amd amazing service. Will comeback because of her!
Christopher Judge . 2024-09-28
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Main course took too long to arrive and wasn't even cooked properly. Had to wait a 2nd time whilst staff sorted the issue out. Very dissapointing!
David K (Dave K) . 2024-09-28
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Daniel was great - thanks for the amazing service!
James Poole . 2024-09-26
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Thank you Daniel for your attentive service. Very much appreciated, a role model and you’re a credit to Lost and Found
Adrian Hall . 2024-09-26
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We celebrated my friend’s hen party here. Everything was perfect…the food, service, Markel on the bar! A lovely private area, stunning decor and great vibe. Thank you, for a fab evening.
Jasmine Kaur . 2024-09-26
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We went in last week for some drinks after shopping during the daytime and were served by Klaudia. She took the time to notice we were looking at the cocktail menu as we were sitting by the bar and came over to us to offer help in choosing. She knew everything about the menu and also offered to amend the drinks to our own specific taste She was really excellent and brought the drinks over for us and it made it a really personal and exceptional experience. Thank you Klaudia - we will definitely be back and next time we will eat aswell!
Jenny Williams . 2024-09-23
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Markel was really helpful in the secret room
Cas Fraser . 2024-09-22
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Markel :) did a bang up job looking after our group tonight
Elspeth Watkins . 2024-09-22
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A great evening at our American Football end of season awards, hosted by Lost & Found. Private room (The Secret Room) was absolutely gorgeous, and staff couldn’t do enough for us! Special mention to Markel who looked after us amazingly all night. Food was delicious. Only a couple of kinks in the night which were there was not enough tables or chairs to accommodate the party, I had communicated that the size of the party had grown since our first communication and was told this would be altered along with the food. When we realised there wasn’t enough chairs, the staff were amazing to rectify the problem and help us all feel more comfortable. One main issue was no beer/cider on draught and and a very small amount of bottled beers/ciders at the private bar which meant that the poor singular bar tender had to keep running back and forth to the main bar for this. Even after a walkie talkie was issued there was still some delay and issues with this. Had we known before or during the night, we definitely would’ve informed the team and told them to make alternative choices prior or to only use the main bar. Markel was amazing to us with this and insisted on us getting the drinks we preferred and ensured he or a member of staff got these promptly for us. Special mention to him for all of his hard work & hospitality throughout the night. Overall it was a perfect evening and definitely a venue to consider for our future events. Thank you very much!
Rae . 2024-09-22
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Food was delicious, as were the cocktails and the staff were so lovely. As soon as they found out I had allergies they checked in regularly and all my food was marked up, really appreciated this attention. Only criticism was the music was pretty loud for when you were dining, at 6:30 I wouldn't have expected it to be at that kind of volume, but still had a really great evening.
Shelley Starkey . 2024-09-22
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Markel did a great job serving our big party! Great experience
Sydney Fate . 2024-09-22
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The website is very misleading the pictures of the restaurant looks so nice like a nice fine dinning restaurant but when we arrived it was giving Pub/Club vibes the music was Way to loud you couldn't even hear the staff talking to you let alone the people your dinning with. When we asked if there was a chance you could turn it down we was told No! within 5 mins we was getting a headache and just knew we was not going to enjoy eating a meal In that environment we could understand if it was like 8/9pm but it was only 6pm the fact that we had to SHOUT EVERY SINGLE WORD TO TALK WAS A JOKE!!! and it was only 6pm and we came for a nice meal and cocktails with friends not a night at the club. The Tables where we was to close together and people kept bumping there chairs in to ours when getting up. Not a great first time vist.
Elesha marquis . 2024-09-22
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We went for lunch following a work meeting. The venue is beautiful, the service was good and the food was excellent. Would definitely recommend.
Steven Day . 2024-09-22
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First time visiting this 'restaurant'. Had a table booked for 5:45pm. Food and service was 5star!!! Staff working very hard! Venue was beautiful! We just did not expect to have the music booming so loud while we were eating. Could no hear what the person next to us was saying, let alone the rest of the group. We had a drunk hen party dancing round us while we ate. Wud be great as a night out venue, but not what was expected when having dinner. Small dining area and large bar area so venue seems a bit confused. Would definitely come back on a night out.
Hayley Stanley . 2024-09-22
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Delicious food, attentive waitress, didn't have to wait too long for food even though busy. Tea pot topped up, only missing item was that they don't stock sweetener
Shilpa Chauhan . 2024-09-21
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The food was gorgeous. Our server, Chloe was amazing. She couldn’t be any more helpful. She was attentive, chatty and warm, tending to our every need. It’s the best brunch we’ve ever had! We’ll definitely return. Thanks Chloe. You made our experience amazing. Xxx
kylie filson . 2024-09-21
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Amazing Service recived from markel and dan
Ella Evans . 2024-09-21
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Dark, so so dark. It's the worst thing trying to eat in the dark. It was so loud also, we couldn't hear ourselves speak. It was my girlfriends birthday, so a real disappointment. As for the food, below average at best on my part. My girlfriend had the smoked salmon starter and seabass main. Both were well presented on some lovely Churchill plates. She said both dishes were tasty. Mine on the other hand wasn't great at all. I had the Buttermilk chicken to start. A mammoth portion to start, the coating wasn't crisp at all, it was soggy and not sticking to the chicken and there was a mountain of micro herb garnish, which I'm sure wouldn't of been costed into the dish. I was looking forward to my main course (from how it read on the menu) - Lamb Mixed Grill - Huge disappointment! Bland, bland, bland....the kofta and sausage were all overcooked and dry. The lamb cutlet, again bland and so so chewy. Not enjoyable at all. The flatbread was tough. The houmous was ok and the sour cream with harissa, couldn't taste any harissa flavour. The entire dish fell very short in all aspects. I raised my thoughts on the mixed grill with the young girl who served us (she was very nice throughout by the way), but she responded by saying she'd tell the kitchen and that they've had ALOT of comments similar to mine about the mixed grill, so maybe a dish review or certainly some training required to nail what is essentially a very simple dish to execute. Done well, would be lovely. As mentioned, it was my girlfriends birthday, so a really disappointing experience all around from what is aesthetically a lovely looking venue.
Jamie Caston . 2024-09-21
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Service was good. Ronan was great
Hanna J . 2024-09-20
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Ronan was amazing!! Loved the service
Zoe Porter . 2024-09-20
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Amazing bar, great vibes and fabulous cocktails! Really rate this place.
Hannah Silverstein . 2024-09-20
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I came with my friends for some birthday drinks and a meal yesterday. We had great service from the team, in particular our waiter Ronan who recommended some great cocktails. Loved the picante margarita and aperol spritz. This will be our new go-to for girls night!🥂
Eden Haycock . 2024-09-20
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Great food, great atmosphere, great service- Ronan made sure were we very looked after and ensured a perfect experience
joseph close . 2024-09-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1132 Opinions
This is my 4th time coming to this restaurant (The Garden Room) in 2 months. Usually everything is average: Food & Service but this time the food was below average & service was simply poor. I raised issue with 3 members of staff and nothing was done other than to make funny faces at me as if I were an idiot for raising the issue, it was both rude and showed how poorly they had been trained in giving good service. Below average dining experience unfortunately this won't improve without honest feedback reviews like this one. Food both taste and how it looks is below Wetherspoons quality, the thing that makes this place popular is the atmosphere and nice restaurants vibes but that is it. 1st Issue Raised: Watery Mushy Peas. I asked why the mushy peas looked so watery, I tried to give them a stir and it was more water than peas. I raised this with the server who gave me a confused look as if these were normal mushy peas. I eat out 2 times a week and have done for 3 years and I've never seen mushy peas in a pot of water. I googled what mushy peas looked like and asked another server if they thought they looked normal... They looked at me as if I were an imbecile which frustrated me so I showed them the Google pictures of mushy peas and only at this point did they see what was wrong. Then they blamed how the mushy peas came to the restaurant and walked off. I was left with the vibes of they couldn't be bothered to sort it out. I then raised it again with a 3rd member of staff and they laughed it off. Frankly the attitude of this place needs some sort adjustments. I quickly paid for my share and left. 2nd issue: why ask if you want ice and then ignore the answer? If you bother to ask if someone wants ice or not at least follow through on their answer. Shows again how little they care about good service. I am sorely disappointed in this place and wouldn't recommend it for any food, only hot chocolates which fortunately are hard to mess up. I don't like to give low star reviews but there's no way a place can get better without honesty. The Garden Room needs to work on training their staff better in service, ensuring there's quality assurance in the kitchen for food going out and improving the quality of the food being prepared. The time I visited before this I booked in advance (they got the name wrong despite spelling it over the phone)... The Sunday dinner was frankly just not good. The dessert however was tasty.
5144 Opinions
Sharon was the best hostess! She was so helpful and an absolute pleasure to be served by. Couldn’t big her up enough ❤️
1458 Opinions
Tried the Turkish Kunafeh which was extremely sweet and ruined the flavour of Kunafeh.Also ordered ice cream which had a crumbly texture, although the pistachio ice cream tasted great! Left the dessert and ice cream and walked out. Not too impressed with the desserts at this place overall. Over priced for the quality of desserts you get, not good value for the money I spent here.
1265 Opinions
Horrible costumer service. I was waiting to be seated for over 10minutes behind the “wait to be seated” sign when there was barely anyone at the restaurant. The staff kept passing by and ignoring me every time I spoke to them. I love Damascena but would not recommend the Harborne branch. Go to the city center or the one in Hagley Road, avoid this one as they seem to not care about customers anyways.