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3.6

Based on 1.629 opinions finded in 1 websites

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Nº 544 in 736 in Oxford

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedchicken
Score
OpinionsNoteGoogle1.6293.6

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Very expensive. It was nearly £17 for a single burger which arrived nearly cold. Definitely appeared like microwaved food. Service was good mostly, but very busy at the bar.

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Kurayami yoru . 2024-11-01

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Fantastic breakfast this morning

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Susan Rae . 2024-10-29

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Jax was amazing. Looked after our every need despite a very busy restaurant!

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R C . 2024-10-29

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extremely slow service, more than 1hour on sunday lunchtime without being warned of a likely delay. ordering a starter was because it knocked back the main order. drinks very expensive, 4 pounds for 250ml sparkling water. did not wait for the food beyond an hour so left unhappy about the whole experience.

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Olaf Taylor . 2024-10-28

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Had to leave before eating as the place was so filthy. Was told on arrival not to sit in an entire area because the tables were dirty. Leaving a very small area to choose from. The barman was then rude to someone asking where their desert was in front of me in the bar queue so I left, had dinner in a wonderful Caribbean 5 mins away, came back for a drink before bed and the area that was dirty was still dirty.

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Dan Fridd . 2024-10-28

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Very poor service. Arrived at the premier inn and booked for evening meal and breakfast. Well we arrived for the evening meal which they said we wasn't booked in for only breakfast. OK so if we want to eat did we mind sitting in the bar area yes no problem. OMG what an absolute disgusting place we sat at one table which we moved from promptly as there was an aroma of wee. We eventually found a table that wasn't littered with left over food. We went to order only to be told they stopped serving Sunday lunch ok again so we reordered. Waited 1hr 5mins for food that arrived cold and one meal was forgotten about. The man how I persume the was manager (he had a jacket and glasses on) tried to explain they had been busy from lunch and was playing catch up. I would like to just add this was now 7pm🤔 and the lasagne would only be a couple of minutes this was after he rolled his eyes at my husbands complaint he had no idea on customer service what so ever. The table across also complained as they had waited 45min for their babies ice cream and they got the same dribble. The table next then complained as they had waited 45 mins for their food but their children had already had and eaten theirs. One area of the bar was cordoned off as it looked like a child's party had been on as the amount of food that was thrown all over the floor. I would like to admit we only stayed to eat as we had travelled down 3 hours from Yorkshire and tired and was unsure where else to eat. Wish we had of called at McDonalds on the way past would of got hot food and better service. I think its safe to say we have cancelled breakfast for the morning I wouldn't step foot it such a disgusting place again.

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harvey2324 harvey . 2024-10-27

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Staying at the hotel next door, so went in for dinner. Staff were friendly all the way through, especially our waitress Ann-Marie who was so helpful and cheerful. Food was tasty, and arrived in good time and hot.

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Susie Abbott . 2024-10-25

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Came here for a meal after being in Oxford. Right next to premier inn. Have to put your registration number in when you arrive. Make sure you download the app and get loyalty card and then can have money off. Often voucher codes online too. Normal standard food that you get at a beefeater. This one could do with a makeover as looking a little tired and old. Handle for toilet door was almost hanging off. They take Amex here which is a plus.

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Tom Ford . 2024-10-22

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We had a lovely Beefeater breakfast, not much more to be said.

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jason obrien . 2024-10-22

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Breakfast food cold and unappetising. Dining hall dark and uninviting. The staff, though busy, we're polite and helpful.

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Peter Carter . 2024-10-20

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Why did we come back for a 3rd try!? extremely slow service, food was terrible and not worth the 45min wait. Really will be the final visit from us.

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Steph Potter . 2024-10-20

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Full rack of ribs, fantastic. Steak medium rare was perfectly cooked. Could do with a few more better wines to choose from but great place to eat

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Amanda Greens . 2024-10-18

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Food was very good well presented and fresh, steak was amazing and waitress Anne Marie was very helpful and friendly. Food came quick very pleased with my experience

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Dominik Ivancik . 2024-10-18

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A comfortable atmosphere with very kind and welcoming staff

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kerene jules . 2024-10-18

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Thank you for having us. Really appreciated Nina who even though she had finished her shift served us very well with kindness and had time for us even though her shift was over. Thank you

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Josh Raybould . 2024-10-13

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Ann-Marie was nothing but accommodating for us on a busy Sunday afternoon. Made our dinning experience so relaxing.

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Chantelle . 2024-10-13

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Very small portion, my meat was burned It was really concerning. Very bad food

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Vitoria Bellucci . 2024-10-13

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The food is not good and the portion is very small for the value

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Daniella Bellucci . 2024-10-13

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One night there, on my own. AnnMarie was friendly and with quick service, and made me very welcome. The food was standard fare.

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S All . 2024-10-12

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Great value meal in super restaurant... Wide selection of menu choices at surprisingly low prices...

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Adam Fletcher . 2024-10-08

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Staff has a bad attitude, can't show you the bill if you move to a different seat within the restaurant. Manager is the worst case ever, threatening to eject us from the restaurant yet we're were a big group bringing business to the restaurant

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paul kamau . 2024-10-06

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lovely evening with food excellent for the price. good choice for dietry restrictions also. Ann- Marie was a lovely host and looked after us very well !

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Shannon Townsend . 2024-10-03

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We had to sit in the bar because we were told the restaurant was fully booked. There was nobody in there at the time or when we left. We both had ribeye steak. The steak was well cooked but had little taste. The triple cooked chips were average. There is a good choice of drinks and plenty of free parking.

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Terry Gorton . 2024-10-03

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Best dinner in oxford. Thanks to Ann Mark!

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Janine Madaro . 2024-10-03

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My sole reason for writing this review was to say how great my waiter Jay was. The food was standard Beefeater, but I was in the adjacent Premier Inn for two nights so very convenient. What made my evening meals so enjoyable was the attention - without being overbearing - and humour from Jay. Big up the team too as everything was slick and prompt.

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Jonathan Perry . 2024-09-30

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Ann-Marie was her usual excellent self and the food very good. With a third off who could complain :-)

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peter lennon . 2024-09-28

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What a great place to eat while visiting Oxford and even better when staying at premier inn, the staff are great and the food is very good service is quick and our server Ann Marie was great. Would highly recommend

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Robert Collins . 2024-09-28

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We had a lovely meal at this Beefeater and the food was lovely but even better was the service we received from Ann-Marie . She was attentive and gave suggestions and because I didn’t want a main meal she helped me make up a meal using sides which was just as good and no more cost than a mains. The floor manager was really good at finding a table that my large electric chair could fit under too. Having been to this Beefeater whenever we are at a late hospital appointment I can most certainly recommend it.

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Jo Woolnough . 2024-09-27

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Good service (Russell), quick. Food nothing special but completely acceptable.

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Mark Hancock . 2024-09-23

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My wife and wife i had a lovely haddock and chip lunch

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Mark Ridgley . 2024-09-13

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Great service, lovely food. Definitely a family favourite.

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Hailey Burgess . 2024-09-08

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Service was great by Russel, he asked about drink, if the table was OK for us (as didn't book) ask and gave sauces before food came so wasn't waiting when it arrived. Double burger was a little smaller than expected due to price and compared to other restaurants for the same price was small. Considering the steak price too burger was a let down. Food was fresh and tasty. Would return.

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Aimee Puzey . 2024-09-08

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Lovely atmosphere for family dinner. Jay served our table and it was a lovely experience and made us feel very welcome, nothing was too much trouble. Thank you 🤩, we will be returning.

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Lauren Vanni . 2024-09-05

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By the time you served yourself, food get ack to your table it was COLD, NO FRUIT IN SIGHT or yoghurt for £10.99 I was very disappointed 😔

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Natasha Subi . 2024-09-03

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We love coming to eat our meals at the longwall fantastic friendly staff , food hot and well cooked and tasty

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Melanie Gibbons . 2024-09-01

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I must say, i spend so meny weekends working away and i have to eat at these places, due to work paying for it. I genuinely hate them. The staff are terrible and always negative. WELL this weekend iv had a fantastic dinning experience. The staff here ate fantastic one was Jay and tonight i had Azraf. Looked after me and nothing refused, they were very intensive and there when i wanted anything. Well done guys excellent customer service. It's a dieing art nowadays.

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John . 2024-08-31

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Great place with great service. Olly was excellent. Ask for him!!

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Liz Trenckmann . 2024-08-30

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Lewis was very accommodating allowing me to have something from the lunch menu in the evening that suited me better. Food is predictable beefeater faire, but Lewis needs a pay rise for his brilliant service.

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Sam merry . 2024-08-30

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Great food! Had great service from Olly. We’ll be back.

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Rob Trenckmann . 2024-08-30

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Service was amazing especially Ann-Marie. Food was yummy.

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Zeenat Lakhani . 2024-08-29

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Always great service, Annemarie was a great host

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MonkeyDLewi . 2024-08-29

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This was very nice Ann-Marie was exceptional food was amazing.

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Anand Lakhani . 2024-08-29

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Refused to serve me a drink at 22.26,when they don't shut until 23.00. Had just checked in to Hotel next door,fancied a couple of quick pints after a 11 hour day....

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Paul Hoare . 2024-08-28

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We ordered a Surf &Turf and the steak was too hard when we asked for medium well

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Rui rui Qin . 2024-08-24

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Ann-Marie gave friendly and attentive service, thank you :)

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Adam Smale . 2024-08-24

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Ann-Marie was a very kind and pleasant hostess. A very helpful and guided us towards all the lovely local attractions. Would highly recommend a visit the Beefeater.

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Charleen Jacob . 2024-08-23

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Pleasant servers. Well presented plates

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Aurélie Maze . 2024-08-20

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Very quick service and friendly staff. Great food

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Stephen Williams . 2024-08-18

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Needs more staff - waited over an hour for mains and then another 40 minutes for the kids deserts- food wasn’t particularly good either. Should have gone to Weatherspoons…

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Gareth Shackel . 2024-08-12

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Great value and super friendly staff, thank you!

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Helen Ginever . 2024-08-01

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Complete lack of staff, male toilets flooded with urine, breakfast cold and bland. Condom found on the floor by the outdoor benches. Save your money and avoid !

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Jamie Orchard . 2024-07-29

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The best was the friendly service of our waitress and the man who showed us to our tables. Despite being very busy they had the time to give us informative information about our day in Oxford. Thanks so much guys

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Andrew Llewellyn . 2024-07-20

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Had a family meal and the service wasn't the best and the food was cold.

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Darren Bowler . 2024-07-08

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Great place with good pub food. Very nice staff. Any time!

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Alexander W. . 2024-07-06

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Called in for early lunch , friendly staff, quick service and nice food, REMEMBER the car park has restrictions on parking you need to register your number plate on the way in to the reception that gives you 3 hours of free parking

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Shaun O'reilly . 2024-07-02

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Really nice people who work there. Lovely lady who took our order, however I’m sorry to say the food was not nice.

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Stella Baker . 2024-06-22

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Food was good ,service very good.

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David Dodd . 2024-06-21

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This place is like going to visit Fawlty Towers but not in a good way. When waiting for the table we were told, along with others, that we were late! Don't keep me standing there waiting for 20 minutes whilst you hide hoping we will walk away! Our waitress was amazing and funny, thats who we give 5 stars to, the food was ok. This place is easy for a quick bite with a friend after work. The restaurant manager that night need a chill pill and to not be rude to customers and his staff.!

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Liz Hardiman . 2024-06-20

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Had an amazing breakfast, food good and hot, staff friendly.

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Michelle Dredge . 2024-06-18

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I ordered steak rib eye asked for medium rare it was so tough i left it was not worth £18.99 . out of the 4 of us 2 meals were ok service was good but felt rushed

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Helen Appleton . 2024-06-17

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Really enjoyed the visit, was an impromptu stop but the food and welcome were lovely. Anne-Marie, the hostess really made a difference and made it feel warm and welcoming 😊

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Tariq Taylor . 2024-06-12

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Due to parking issue we didn't stay for the meal we were hoping to have.

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Sam Webster-Moore . 2024-06-02

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Good service and excellent food. Quick, tasty and efficient.

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Russel Noronha . 2024-05-30

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We really enjoyed our meal, we eat here often because it’s always such great quality and a friendly atmosphere with a great service. We really enjoy the breakfasts where you can help yourself!

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Lisa Brown . 2024-05-30

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Staying at the premierinn, popped in for dinner due to the weather. Had a nice meal with lovely service. Just what you would expect from a Beefeater.

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Georgina Gregory . 2024-05-30

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Very good place for few pints and complex meal! Excellent service and enjoyable atmosphere! Definitely will be back .

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Pavel Popescu . 2024-05-30

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Food was alright, but wait times were really long, and the food wasn't really worth the wait in the end. The staff were very friendly though and the service was good.

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Liam Miller . 2024-05-28

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We arrived to a no one on front. Got taken to a table and they took drinks order. Waited 30 min to order food, then 45 min before the food came. The food was not worth the money. Will not go back there again.

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John Williams . 2024-05-28

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Although the restaurant was quite quirky with various levels it was quite dark in many sections. Our waiter was efficient but lacked any personality or engagement. The mains were ok but the flat bread was dried out and certainly overpriced for what we got

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Richard Peers-Weaver . 2024-05-16

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Breakfast as you would expect. Apart from the fresh orange juice which has been replaced with weak cordial? Come on your better than that surely? Evening meals should have more traditional dishes and not totally rely on chips.

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Phil Blackshaw . 2024-05-06

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Had a wonderful evening. When Jon heard it was my son's birthday he gave him a card & bag of sweets - all unprompted.

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Bel . 2024-04-24

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Kylie R was amazing.So friendly and attentive.Fantastic waitress

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Tim Cannon . 2024-04-20

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We’ve had a fabulous dinner at the Longwall Beefeater. Ann-Marie has been excellent. So attentive we couldn’t ask for better. Thank you Ann-Marie.

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Suzi Willis . 2024-04-19

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Ann Marie was very helpfull, checked to ensure our meals were cooked correctly and made the experience brilliant. Very friendly person. Will return.

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terence gregor . 2024-04-19

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Azraf was awesome great food great service will come back 👍👍

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Leigh Brandram . 2024-04-19

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Brilliant service from Azraf and the whole team as always

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chris jenkins . 2024-04-19

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Very enjoyable early evening meal whilst staying at the Premier Inn next door. Food was hot and delivered quickly by Russel. Sat upstairs in quiet atmosphere which suited me as a solo diner. Would happily return next time I'm in Oxford.

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steve shaw . 2024-04-19

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Me and my husband came in like usual on a Friday dinner period our waiter was Annmarie she is excellent and the food is good

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Julia Johnson-Fry . 2024-04-19

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Russel the waiter was amazing.Very attentive, professional,helpful and friendly.We would definately come back the next time we are down in Oxford again .

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Amanda Cannon . 2024-04-19

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Good food wonderful service and Annemarie was exceptional

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Oliver Willis . 2024-04-19

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We’ve just finished a delightful meal. Annemarie was really helpful and attentive throughout our time here. We will definitely come here again.

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Judith Willis . 2024-04-19

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Lovely food, fantastic service from Ann-Marie

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Elisa Parsons . 2024-04-18

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My experience with long wall beef eater is very good we always have a very nice lady annmarie to serve us she is absolutely brilliant.

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Joan McCoy . 2024-04-18

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I travel a lot for work, always staying in the Premier Inn. My expectations are low of the evening meal at attached restaurant but this Beefeater has surpassed even my low expectations. I ordered smothered chicken - which looked as though it had been microwaved. The chips were like second day MacDonalds. Such a shame - I stay here a lot and breakfast is lovely, the maitre’d at breakfast is fabulous and never makes me feel like a leper for being a lone woman eating. Next time I’ll go back to my normal routine and eat the fabulous Beefeater breakfast but eat my evening meal at David Lloyd next door.

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jane downes . 2024-04-17

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Food was okay but far from great. Potato dippers were a bit soggy. Some chips were slightly underdone and tough. Our burgers came out with bacon that was pretty anemic. However, my little boys meal (spaghetti bolognaise) was great and he really enjoyed it and we didn’t have issues with anything else. When we queried the bacon, it was sorted instantly. The service was absolutely excellent. Olly C was our server and he went above and beyond, was extremely friendly and it felt as though nothing was too much to ask. He deserves recognition because he truly made our night.

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Angharad Goulden . 2024-04-14

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Everytime the gentleman is off service is shocking. Second time in 2 weeks we have had a less than welcoming experience.

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Shelly Mccann . 2024-04-05

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I have only been to this place once while I was travelling. I ordered chicken wings for starters and a small platter of: prawns, calamari, medium sirloin steak and chips for mains. The chicken wings were very tasty and juicy but not very well presented, just floating by themselves on an large empty plate (certainly not like the picture on the menu suggested). The steak was awful: low quality very tough and overcooked. The calamari was very nice, the prawns were good but there was only two pieces !! Overall, portions are small but the taste and flavours are spot on and very enjoyable. But the steak alone was a big let down especially since it's one of the major attraction to this 'beef eater' restaurant. Food took long to come but the waitress was pleasant and helpful.

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Bro 10 . 2024-04-05

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Fine for a quick meal. Pricey though. I would not come here for a special meal.

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Ray Stimpson . 2024-04-05

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Overall a very positive experience. Food nice a hot and good. Staff friendly and helpful.

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Ruth Bartrip . 2024-04-04

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My wife and myself have had the best Sunday roast we have ever had in a pub. It was outstanding. Thanks to Daniel Ellie Nabil and Sam in the Kitchen. And not forgetting the front line staff Ann-Marie and co it was truly a great experience. Thank you all

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Bowlers on the move with Lin & Steve . 2024-03-31

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Great Sunday Lunch and great service by Anne - Marie.

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Gary G . 2024-03-31

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We’ve been coming here for years and years now, came today (Easter Sunday) served by a lovely lady called (judging by receipt) Auntie A, absolute great and friendly service and the food was delish! Best it’s been for years! Thank you!

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Stephen Nichols . 2024-03-31

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Always great foot & fantastic service from Ann-Marie

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Michelle Gray . 2024-03-31

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Very efficient and polite service from start to finish, Anne Marie looked after us very well.

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Gary . 2024-03-31

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Mmmm delicious, very good food and great service from Anne-Marie as per usual.

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Gary Gray . 2024-03-31

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We had a great time being served by the lovely Ann Marie. Highly recommend

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Stephen Birch . 2024-03-31

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Anne Marie was very helpful and attentive while I had lunch at the Longwall. Very pleased with the service and food. Thank you!

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Donna Richardson . 2024-03-31

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Anne Marie was very friendly and professional. Thank you 😊.

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Julie Richardson . 2024-03-31

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Served by the ever wonderful Annie tonight - the waitress for the people !! She is everything you’d ask for and more ! Greets us like family ( we aren’t ) and just goes one step further that the rest

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Tracey Veal . 2024-03-30

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Food ok, service excellent from Ann Marie

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Stephen Townsend . 2024-03-30

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