AARON’S LOUNGE in Oxford

2nd time I ordered food from here. 1st time perfect, this time 1/2 hour late on a Sunday night, some food cold, some food ok - both times I have ordered thru Just Eat - first time good, this time not happy

Excellent food in a well decorated pub with attentive service. I highly recommend!

I really like the food at Pepe's but today I was quite disappointed by the covered food. I had written in the order note that I wanted the wings to be juicy and well coated with sauce. But the wings were very dry. When I call them and tell them that it is dry and there is no sauce, they reply that extra money is charged for the juicier extra sauces , whereas there is no option for extra sauces in wings . I had ordered 3 dip sauces but it was missing in the order, when I called they sent dip after 1-1:30 hour of which they are no use . I had to face a lot of embarrassment to my friends because of you pepe’s team. You will have to think twice before ordering again.

Staff friendly, cosy atmosphere. Took a star off for sticky tables which is always off putting and staff should be trained in how to pull a pint of guiness. There is an art to it after all.

Hygiene and segregation? We were initially placed into an section where ethnic minorities were the main demographic I asked to sit in the warmer brighter section of the restaurant Where there was plenty of space I saw one of the staff who is a team member pulling the hair of one of his colleagues twisting it around his finger and patting her bun. Our order was then ready and he immediately reached for the plates of food without washing his hands and I had to stop him. went to wash his hands but it was too late. I lost my confidence in the hygiene standards of the restaurant. The manager said that he would speak with the staff. Hopefully the team will learn better lessons. Apparently, hairnets are not required so please look out for hair your food if you go and ensure that they wash their hands!!