Based on 3.090 opinions finded in 2 websites
Based on 3.090 opinions finded in 2 websites
Nº 287 in 612 in Rhondda Cynon Taf
Nº 45 of 91 British in Rhondda Cynon Taf
Opinions
As we were staying at the Premier Inn next door, we eat at The Longbow. This was the third night we eat there and was served by Lara. She was the only waitress that took our order and continued to make sure we were happy with the food by checking every so often. Many thanks Lara.
Silverswan76 . 2024-12-05
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Friendly and great service from Laura as usual,nothing was too much trouble. Very good value for money, Definitely will return
NorthStar02279065622 . 2024-11-19
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The food was perfectly OK and just what you would expect, but I'm writing the review to compliment the staff, who were all extremely helpful and friendly.
newmuffin . 2024-11-18
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Once again ,fantastic service and food . Daughter has allergies,and a 95 yr old fussy eater,but despite being busy ,the service and attention was spot on. Festive menu, a real value for money experience,well done the staff , defo be back next week.
Huw J . 2024-11-17
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This would of been our first visit in a long time to a Beefeater as the one locally had closed. As a couple we were really excited as for many year in the 90's and early 2000's we had visited the Watermill Iin Ogmore by Sea for special occasions including valentines day, anniversaries and birthday. We were directed to a table. The staff were attentive and polite. The food smelt amazing. This was our first time in a Beefeater for over a decade and we were unsure of the process. We sat at the table and my husband raised him arm to illustrate that we were ready to order. When the female middle aged server with blond hair came to our table after our drinks were delivered it was very apparent she very annoyed. Her demenour was hostile and negative to my Husband and I. Her persona wad negative and rude. My Husband asked if she was OK as she was being rude. The server answered I have been here since 12 and I'm not happy because I have been collared by you. My husband asked what the server meant and she referred to him raising his arm. My husband apologised however, her demenour remained negative and rude. I asked her to leave the table due to her rudeness and abrupt manner when she asked for my order. The Manager came over shortly after to offer apologise for her behaviour however, the experience was already ruined and I left without ordering any food. I appreciate that working in hospitality can be a demanding role and incredibly bust having worked in the industry myself for 4 years. However, basic politeness and communication are essential traits in this industry. Had thr server explained the expected process to us in a polite manner then I'm sure both her own and our experience would of been positive. I left the building upset which isn't except able. We cancelled our breakfast the next day and won't be returning.
Curious63672449409 . 2024-11-16
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Called here this morning for a quick coffee break whilst out walking (keeping our steps up) and just wanted to say we were served by the most lovely young man, I didn’t take his name but he was very tall with brown hair and a beard, he was really kind and so I wanted to leave a positive post for him, he deserves some recognition for being so helpful and pleasant.
julier1891 . 2024-10-02
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We always come here to celebrate a birthday, It was my son's 13th and Nicole was our waitress, very polite and helpful, couldn't do enough for us, thank you Nicole :)
angharad . 2024-09-25
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Have been to the Longbow Beefeater many times before after staying at the Premier Inn next door and always found the Longbow Beefeater to be lovely. Even more so this time, we were served by a gorgeous lad called Jordan and he looked after us both the other evening when we arrived and had a mean and this morning for Breakfast. Friendly and helpful chap, Jordan is a credit to the Longbow Beefeater - nothing was too much trouble. Looking forward to coming back in December where we I hope to be served excellently by Jordan again.
Ste Ste . 2024-09-22
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Toaster was totally broken and staff didn’t seem to want to help at all. Forgot about the toast and went to get hot food to find out there were flies all over it. Told a member of staff and he simply tried to waft them away as if that was going to help. We all decided to leave which again, the staff didn’t seem to care about
Tia B . 2024-09-12
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Excellent service again so helpful staff always smiling Rhys and Nicole (who remembered us and our dietary requirements) Food very enjoyable Great value for money
Katherine P . 2024-08-31
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It's a Beefeater. OK food, service fine, poor selection of beers.
Paul Tyler . 2024-08-21
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Always have a lovely meal and staff are really polite
Sarah Smith . 2024-08-20
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Always a great reception from the staff..... always very welcoming
Mark Adey . 2024-08-19
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What an amazing place. Food and selection of food is excellent for the price. Want to do a shout out for Ethan E. a credit to the company. Very friendly and helpful. Nothing too much trouble he made our experience very enjoyable. Thank you.
mjones7156 . 2024-08-16
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Pretty standard for a beefeater. Air con was on too high unfortunately so we were a bit cold but the staff were very attentive and the food was good value.
Chrissie W . 2024-08-13
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I’m coeliac had a wonderful meal here Staff are very clued up on gluten free and cross contamination Would definitely recommend Scan the code on the regular menu to access all gluten free food.
Carrol K . 2024-08-13
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Fantastic gluten free menu. Food absolutely delicious Very knowledgeable with cross contaminations Definitely recommend
Carrol Kerry . 2024-08-12
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Excellent. Never disappointed at the Longbow. Great service, food fresh and hot
Rhian Lang . 2024-08-10
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Had a lovely afternoon last week at the Longbow Talbot Green. The service was brilliant with Ethan L. He was attentive and knowledgeable. He is definitely an asset to the team.
Gareth Jones . 2024-08-09
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We had an enjoyable meal the food was great. However it made it not enjoyable With the temperature of the restaurant
vellow . 2024-08-07
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Me and my sister were using the tap in the bathroom but we got soaked
Helen Harper . 2024-08-04
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Food Really disappointing, x 2 steaks very bland, dry and suspect they were microwaved. The steaks were done really quickly. Chicken wings no flavour. Kids meals equally as poor. Never been before, I can honestly say that for the price of the fillet steak (£22) it was the worst meal I've had. The tiniest pot of peppercorn sauce which didnt spread over my steak (and boy I really needed it to add flavour) They really have no excuse for food this bad as it was 21.30 and the restaurant was a quarter full on a Saturday evening so not really busy. Service was decent, a nice young polite waitress. Atmosphere is what you expect from a beefeater. I stayed in the Premier inn next door hence the visit. When I consider that I had an excellent steak from Miller and Carter for the same price I feel quite cheated lol. FYI, this is the first review I've ever posted, I don't consider myself fussy, this should give an idea of how disappointed I am. I noted that most of the diners returned to the Premier inn which is quite telling
Gareth Jenkins . 2024-08-04
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We were served by Russell tonight he was doing a few tables so we could see he was always busy but our drinks and water came a few minutes after we ordered them and he ask us a few times if we like any more drinks or water our meals came soon as he could and not a very long wait between each meal too . Russell was very polite and helpful
Sandra B . 2024-08-01
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Our server Jess was very attentive, with quick service and a smile. Our meals were hot and well presented. Ordered halloumi starters (hot and fresh) and a prawn cocktail plenty of prawns. 2 steak samplers and a chicken for mains. Again hot and fresh. All 6 steaks were cooked perfectly and full of flavour. 1st time in a long time to a beefeater but will be revisiting soon!
All Sewn Up W . 2024-08-01
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We popped in this evening, and clearly from the start you could see they are massively understaffed compared to outside school holidays. Only 1 bar man and the waiting staff frantically trying to take orders and clear tables. Although they were under so much pressure they were still very courteous, have to give Rhys a special shout out as he was so apologetic but also an amazing character to have working there Beefeater need to give this venue more staff as they are massively overstretched
Emmz78 . 2024-07-31
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It was lovely and clean, with quick service and a nice atmosphere. Our waitress was wonderful, a woman I believe was called Lara, though I may have the spelling wrong, was so attentive and helpful, we were grateful to have had her serving us. We all thoroughly enjoyed our food apart from a small complaint about the steaks quality, though it was nowhere near enough of a bother to actually complain about. I definitely recommend it to those looking for an evening out for food that won’t turn out expensive.
Katie Hawkins . 2024-07-30
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Had a perfect meal here tonight first time we had been , no complaints about me wanting my fillet, and no phone number to talk to anyone steak well done , can't fault the meal, but when we looked at the bill when we had got home we had paid for cocktails we never drank any
E S S . 2024-07-28
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Love this place. Steak always perfectly cooked and delicious. Staff are really nice and prices are very reasonable.
Chris Maggs . 2024-07-28
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The waiter who served us was excellent. Very friendly and provided a great service.
v h . 2024-07-20
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We had the most amazing waitress who was wonderful with my 3 grandchildren & elderly mum. Sadly I didn't get her name to give her a shout out on here but she served us on Sunday 14/7 @ 12pm but thank you for a fabulous experience
nicola beckett . 2024-07-17
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Nice place to meet up with family and friends food good service excellent
Colin Pugh . 2024-07-16
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My sister and I stopped here for lunch after a shopping trip. Was served by the lovely Shaunagh who was attentive and cheerful without being too full on. We both had the haddock and chips with mushy peas which was delicious. The place was clean and atmosphere great. Only negative were the uncomfortable seats. Too deep to grasp to pull up to the table unless your arms are twice as long and the actual seat part only accommodates your bottom so you have the feeling of only perched instead of sat. Would still recommend as the food was excellent.
Tracy Jewell . 2024-07-11
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Booked a table for 6 last night for my daughters Birthday. Staff were amazing from start to finish- so friendly and helpful. The service was fantastic -Nicole (hope that's right) was brilliant. Couldn't ask for better. Everyone enjoyed the food and company. Will be visiting again. Thank you so much.
Hannah Leyshon . 2024-07-11
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Met a good friend for coffee.. Really nice atmosphere, great coffee and table service which was a lovely surprise We didn’t try the food although from what I saw, it looked nice and good portions
Dai Green . 2024-07-11
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Lovely setting and very busy for a Wednesday lunch time. 8oz Sirloin steak was good value at £12 on the lunch menu but nothing special. The salmon and rice was from the a la carte menu was very good.
Steven Pritchard . 2024-07-11
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Sadly not impressed. Somewhat overpriced for what was served up. Presentation not great and the tomato was something of a scrap end. Definitely won't be rushing back.
paddytaff61 . 2024-07-05
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Exceptional service from Ffion. We had a wonderful meal and a great evening. All the family enjoyed themselves. Thank you to all the staff and a special thank you to Ffion once again for going out of your way to make everything perfect.
Robert Bevan . 2024-06-29
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Very nice food, lovely helpful staff.
Beth Wilcox . 2024-06-24
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Good clean restaurant, great service and average food, tasted pretty good but just average
David Evans . 2024-06-22
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Pleasantly surprised to be honest, staff were polite and engaging and the food was good for a chain.
Owain Milsom . 2024-06-22
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Really good service and the food was quick and hot. Decent portion size. The staff were friendly and professional. Will definitely come back.
David Davies . 2024-06-22
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Great all you can breakfast. Wide variety of food.
jaslou1 . 2024-06-21
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We stayed at the Premier inn, and had all our meals at the beefeater. The restaurant was very nice , food was good , We were served by a lovely young man called Jordon, who always greeted us with a smile and nothing was too much trouble for him, and I feel he is a credit to your company . We were in a party of 4 and travelled from Plymouth., and would definitely visit again.
wendy kellow . 2024-06-21
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Our meal was dealt with by Ethan with a smile and very helpful which made the evening for Father's Day very enjoyable. Thank you.
Pamela Barnard . 2024-06-16
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Usual Beefeater offering. Gets quite busy, so be prepared for that. Staff work hard to keep up. Food and premises as you’d expect. Worth booking ahead.
i4details . 2024-06-14
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Very good food service a little unorganised but overall good experience
Colin Jones . 2024-06-12
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I had steak but tough and overcooked. Staff friendly and very busy
undefined . 2024-06-11
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Nice food and reasonably priced and the staff are very friendly we felt really welcome
Neil Gooding . 2024-06-06
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Popped in for breakfast. The food was great. Plenty to eat and drink and the staff were friendly and helpful. We will be returning.
Jeffrey Ryan . 2024-06-03
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Beautiful food and service from waitress Nicole ⭐️⭐️⭐️⭐️⭐️ Steak was Beautiful only bad thing is that I was too full for dessert 😔
Kiff . 2024-06-02
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Really nice food at a good price and great service.
jeff smith . 2024-05-30
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Was here for my cousin's birthday, the food was delicious! I had the 74 Beefeater Combo with a side of Mac & Cheese. The chicken breast was honestly the best chicken I've had in a restaurant for a long time! (I highly recommend this!) The staff were also lovely, they were very friendly and helpful! I would definitely come here again!
Owain Jones . 2024-05-21
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An impromptu visit with family on a busy Saturday evening. Accommodating staff moved tables to fit us all together. Server was amazing...and this isn't the first time with this lady serving me there. Each and every time she is excellent. Longbow management...please recognise and reward Diane S. Absolutely brilliant staff member
Jane Clark . 2024-05-18
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We had an over night stay next door at Premier Inn and dinner here The service and food was excellent
Allan Needham . 2024-05-16
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Had a brilliant time. Food was first class and delicious.
Neil Tomlins . 2024-05-12
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Had breakfast after a night in the hotel next door. the only downside was that the toaster was broken.
Russell Camp . 2024-05-10
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Can't say it was a bad meal it was the portion size I had 14 chips and had to ask for slaw that was supposed to come with the meal! The wife had a few more, don't know if we had the last of a lot cooked but other guests seemed to have more.
David Mckay . 2024-05-06
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Ample parking and a good service
David Williams . 2024-05-04
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Lovely hone feel resturant staff were very polite abd respectful aunty had dietary this was met to a very high standard Food very tasty and very hot 100% recommend
Katherine Perriam . 2024-05-03
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Nice food if you're looking for pub grub. The standout was the excellent service by Ethan L. He was so polite and attentive and a real credit to this Beefeater.
Lauren Games . 2024-05-02
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Food was nice but nothing special
Liz . 2024-04-26
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Lovely food, all of our party enjoyed. The service could have been a little quicker. All in all an enjoyable experience.
Gareth Evans . 2024-04-24
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Lara was an amazing host and really made the effort for us. Beautiful food in a beautiful restaurant. Will definitely be returning.
kyle young . 2024-04-23
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Always an amazing service, very helpful to everyone!
Ana Moreira . 2024-04-22
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A great place for food and a catch-up with friends. Good menu selection
Adrian Jones . 2024-04-20
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Brilliant service, with stunning food
Robert Grady . 2024-04-19
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Food was very good and plentiful. Our server eas great.
gordon campbell . 2024-04-18
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super staff super food and what a lovely atmosphere
Rooster Family . 2024-04-16
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Amazing service, as usual! Celebrating my husbands birthday and everything and all the staff, made it a night to remember - and the meals were stunning! Highly recommended . Thank you
Anne Parker . 2024-04-15
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Have never had bad food whenever I have been here. The staff are always really polite and very helpful 😀
kevs . 2024-04-13
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Disappointed with the food very bland ... average prices wouldn't recommend
Cara Thomas . 2024-04-13
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The restaurant was not full but busy. Food was ordered and arrived in a timely fashion. Food was well cooked and tasty. Don't expect high end food after all it is food produced for a mass market. It was a good visit.
Paul Barton . 2024-04-08
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Whilst the food when it eventually arrived was lovely the wait was unreasonable. I had my 8 year old child with me who had ordered a starter as part of the kids meal deal. After a extensive wait and a child who was so hungry I went to find a waiter to ask about my child's starter (it was only nachos so no reason why such a simple dish should take so long) to be told that it had been on the hatch for wait staff to take to the table for some time and it had essentially been ignored The lady was apologetic and took it straight to the table but it shouldn't have took for me to prompt them to take food to the table.
Nikki Lunn . 2024-04-07
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We enjoyed the Gamon meal and went large it was absolutely beautiful, moist, tasty, and highly recommend you try this dish well worth the money.
Gareth Griffiths . 2024-04-06
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Food used to be a lot better than it is now. As with all restaurants it depends on the staff on your particular visit.
Lorna Davis . 2024-04-06
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Is okay ,typical beefeater. Bit sticky tables to my liking and fatty food.
Sheislikea Wind . 2024-04-05
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Always a delight visiting this venue, service always quick but friendly. Still want to look at the menu !!
Raymond John Thomas . 2024-04-03
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Lovely place to eat, reasonably priced.
Christopher Busby . 2024-03-27
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Really good service, food was good and tasty though I'd say a bit overpriced but if you're at the premier inn next door you pay a bit extra for convenience. Cocktails were really tasty, 100% recommend the zombie and 2 for £10 is decent IMO. Breakfast buffet is good, the sort of spread you'd expect from a premier inn all you can eat. Wish the scrambled eggs were a bit better but you get what you pay for I guess. Everything else was good and the cranberry juice was proper tasty not the sharp stuff you can get sometimes.
Gareth Newman . 2024-03-24
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Not bad for a quick stop on the way home from work lol
Christopher Rendell . 2024-03-20
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The restaurant was clean and inviting. The food was delicious and piping hot when it reached our table. We didnt have to wait long to be served and the staff were very helpful and friendly. Special thank you to Cara who served our table. We would definately recommend.
Aderyn R . 2024-03-14
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Excellent dinner here this evening. The service was fantastic (very diligent with the drinks top ups) and great value kids menu.
Ben Gallivan . 2024-03-12
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Lovely Mothering Sunday late lunch with all the family. We were looked after by Lara who was friendly and helpful. Nothing was too much trouble. Food was excellent we all ate from the Mothers Day menu
Julie Y . 2024-03-10
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Table of 8 of us and Lara our waitress was amazing throughout the evening making sure we was happy and hydrated! Food was amazing, definitely recommend and will definitely return
Clare M . 2024-03-10
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Steaks were excellent. We had ribeye, and sirloin which where could exactly as requested. Service from front of house and our waitress Lara was excellent too even though the restaurant was very busy.
Edgucatingtrips . 2024-03-10
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All the staff there go above and beyond to make sure you enjoy yourselves
Maria Jones . 2024-03-05
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Sub par overpriced microwave grub. Alright for what it was. But too much cost. Could have done a decent shop with the cost for the 3 of us..nuts money.
Ieuan Jeffreys . 2024-03-04
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Had food there tonight - 22 of us - and the service from Amie was amazing, she was patient and very hard working - she had no help bringing all the food! She is a credit to the place!
Sally B . 2024-03-02
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Good service and atmosphere, food was great too. I have been many times and the overall experience is always consistent.
Lloyd Woodham . 2024-02-29
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Food was beautiful and the service was amazing Thank you Jess my server was really helpful and nothing was too much trouble
Abigail T . 2024-02-29
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Lovely place would definitely recommend to anyone, food was stunning, service was very good and very fast, will definitely b returning
Paul e . 2024-02-27
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We visited February 17th as a group of 12 for my mother’s 60th. There were 3 of us that arrived first, we waited about 25 minutes for our first round of drinks and long waits for other drinks that were ordered in between. The food was about a 50 minute wait also which we wasn’t told about. Food was ok but not all that. On the 19th February I received a phone call from someone at the longbow to advise that the last transaction hadn’t gone through, the bill was spilt in to 3 and the last payment being just under £200, the guy that called, not sure if he was the manage but he asked if I could drive there to pay it. My partner called back as the payment was still pending with his bank and also asked if there was a way of paying over the phone if the money had gone back into his bank. To be told that we can’t pay over the phone but he was happy for us to transfer the money to his bank and he could then pay to the pub. I’m not sure if this guy is aware but he should be being in the hospitality trade that that would be classed as money laundering! Anyway the payment went through after a few days but how many people have they tried doing this to and people ending up paying twice? I could have gone back down that day and paid the amount which would have been a total of just under £400.
Lolnina123 . 2024-02-26
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A very nice meal here, really enjoyed it. Service was enthusiastic and good. (Downside, it's expensive for what it is, and the meal could have been a better more reasonable size, more chips, less salad leaves!!!) Try finding a voucher or deal before going. We still enjoyed ourselves. Good dinning experience.
Paul Devivo . 2024-02-26
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Excellent place for a drink and great grub served here. I spent 3 weeks visiting the hospital for my daughter and nothing was too much trouble for the staff. Particular thanks go to Armando, Callum, Abby & Rhys. They take customer service to a whole new level - #beefeaterbeststaff
russell s . 2024-02-21
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Spent a long weekend at the Llantrisant Premier Inn and ate in the Beefeater on site. The food was great and the service excellent. Would love to recommend three members of staff, Lee, Ethan and Ffion for their friendly and professional service which made our stay very memorable. In spite of the very wet weather we hope to return in the future as we still have plenty to explore in Wales!
Lesley E . 2024-02-20
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The driest food I’ve tasted in all my life, may as well of the sand of the Sahara Desert over the mixed grill. Food must have been stood waiting to be served for ages to get to such a stale dry looking plate, drinks took ages to be served even though the restaurant wasn’t exactly busy. Our waitress was nice but the food was appalling. Thought I was going to break my jaw on how stale the churro was too.
O7627TWww . 2024-02-19
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Served by rhys, amazing service, made to feel welcome would recommend this restaurant. Very happy will be back thank you.
Mark Butler . 2024-02-18
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We stayed in the premier inn and always book the breakfast. This pub was the attached restaurant, the greeting was nice and the two members of staff were attentive and nice. I ordered some vegetarian items they were really nice. Unfortunately the breakfast wasn’t up to premier inns usual standards, there was no cranberry juice, no alternate milk (we brought our own)no decaf coffee sachets no fresh whole fruit. The member of staff did apologise he said the delivery hadn’t arrived. Overall a decent breakfast that could be better.
emmar815 . 2024-02-18
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We were told not to expect much, yet we throughly enjoyed our meal. The service was great, everyone left happy and the picture on the menu made our day No complaints at all.
Tony Waterhouse . 2024-02-17
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Well over a 40 minute wait to be served. Main meals brought to the table before the starters. One of the Drinks order NEVER brought to the table. Spoke to the duty manager in a calm and polite manner, and was told to “chill” it’ll be sorted by him. Totally unacceptable attitude, spoke over me numerous times. Clearly didn’t want to hear anything I said. Found him very condescending. Did put a £30 voucher on the bill. But never going there again. Shoddy service Shoddy management
NDR26 . 2024-02-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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514 Opinions
Absolutely the best sunday lunch! We will be back wether it be in house or take away. Superb! Out of 10 I'd honestly give it 11! Simply stunning x
2513 Opinions
Great atmosphere excellent service from Emily very friendly wonderful service will be back
150 Opinions
I used to love this restaurant years ago, so persuaded my husband whilst visiting Pontypridd after living away for many years to have lunch here. An absolute disaster!! The Manager looked stressed and didn’t know where to sit us (or the couple in front of us) and eventually we were shown to the area upstairs. A number of people arrived after us, we chose to sit at one of the tables laid with a nice white tablecloth. Eventually the waitress arrived -but moved us to a bare table explaining that the table we were at was for “afternoon tea” only! We were finally asked for our order after other people had given theirs. The couple in front of us having almost the same non-existent service-then walked out. We gave our order for our first and main course together with a request for wine to accompany it. After half an hour the waitress having served other tables then finally brought our two glasses of water …and gave them to the next table! We asked if we could at least have our previously ordered glasses of wine whilst waiting…. Still Nothing arrived! We then reluctantly decided to follow our fellow diners example and leave which is what we did. Such a disappointment! We will never go there again!
68 Opinions
This popped up so I posted a review about my feelings on the place which are valid but out of date. I used to really like your place so hope it is open again soon and back to how it was at the start.