Based on 209 opinions finded in 1 websites
Based on 209 opinions finded in 1 websites
Nº 263 in 393 in Scottish Borders
Nº 83 of 119 British in Scottish Borders
Opinions
Oh dear! This used to be a lovely place to eat. The current management leaves a lot to be desired. Staffing all very amateurish. Several items missing from the menu because "they were waiting for deliveries." Couldn't even remember to bring the requested water to table. Food perfectly acceptable but nothing very exciting although still relatively expensive. I notice that the accompanying photos on this site are from the days of previous ownership. Nothing like as cosy now. Not in a hurry to revisit.
jim o . 2024-04-05
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Small double room with small double bed, small to, and dated furniture. Stayed for two nights front door locks at 9pm with guests given a code for access. Okay but no lighting to let you see the key lock. They get three stars due to excellent staff in particular the gentleman on duty at breakfast which was also excellent. Need to refurbish and start opening hotel hours. 9pm closing for bar/restaurant with letting rooms really is not good enough.
georgewK1158KM . 2024-01-08
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Food awful, waiter awful(Dave) , dirty glasses waited over an hour for disgusting food ,would not recommend,. Really don't know what has happened to this place as I have dinned here many a time and never had such bad food & service .Shame really as it is a half way point for our family to meet. Think the waiter needs to get a crash course on hospitality & get some decent chefs, then things might improve. Very disappointed
Aileen G . 2023-12-10
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Staff friendly and helpful usually visit with my granddaughter for breakfast on a Tuesday morning. Excellent lunch with my 93 year old mother as usual staff fab.
Una P . 2023-11-21
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Brilliant service, staff made us all feel very welcome and lovely food. Would definitely recommend and will be back
Charley F . 2023-11-20
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10/10. Food was lovely and really fast service. All staff were welcoming and very polite. Would return and would recommend.
Karen W . 2023-11-20
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This place is an experience. We ordered and then changed our order 30 seconds later We were served the original order - which was not really a problem until the food arrived. I ordered a burger which was served in a bun so hard that we couldn't cut into it. We mentioned this to the staff who were absolutely fine with it. We weren't charged for it. Then a lady possibly the manager came out and argued with me. Not impressed. Not happy. Not returning.
Excursion50091832162 . 2023-11-10
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Lovely staff, amazing dinner, both me and my partner loved it!! Had starters and mains, no room for pudding unfortunately as they looked yummy!!
Sarah R . 2023-11-06
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We had lunch here at the weekend on the way back from a few days in Edinburgh. It's just off the A68 with plenty of parking so was a super convenient place to stop. The atmosphere was good with quiet background music and the seats were comfy (this is a priority for me, an uncomfy seat can ruin a good meal!) We didn't have our dog with us but did notice that it was dog friendly which is nice to know as a lot of places aren't these days. It was quite busy but the staff were still friendly and efficient, they were attentive without being intrusive. The food was great and there was plenty of it! Kept us going all the way home, will certainly stop there again next time we come north.
Sam_on_tour_888 . 2023-10-25
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I have visited Carfraemill restaurant for around 40 years on my business travel to and from Scotland. In the past everything about my visits and restaurant food has been superb. In recent times i stopped for Sunday lunch and experienced a dreadful meal, I believed this must be a one off poor ordeal and stopped off yesterday for my evening dinner. The quality of food was appalling, i do not know where the steak served, was sourced or from what animal it came from. The steak had at least 45% FAT content with not much meat left to eat. Sadly the quality of ingredients served in the food at Carfraemill is now distasteful and shameful, shocking beyond belief. From one of the best restaurants in Scotland, enjoyed for many years, Carfraemill What Have You Become Mr J Longstaff
stay39386161497 . 2023-10-12
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We visited three times when staying at the nearby campsite with friends. The restaurant was busy on each occasion but the service was friendly and attentive. Between us we ordered most of the items on the menu and all was tasty, well cooked and presented.
David M . 2023-09-25
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Very disappointing visit. We have visited before and food was top notch, but not this time. Poor quality ingredients ...to be served frozen french fries was not acceptable. Child's Goujons were burnt. Roast was good... The staff were lovely, friendly and very helpful and polite,also very attentive.. Sorry Carfrae Mill we won't be back....
Tourist66070816361 . 2023-09-20
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Excellent service and food. Staff friendly and efficient. Genuinely dog friendly. I felt welcome and thoroughly enjoyed my meal
Roger H . 2023-09-13
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Stayed a few nights at Carfraemill and it was just lovely. Their breakfast was incredible, my first taste of haggis was amazing, and they were all lovely to park with. Highly recommend!
Ari S . 2023-08-25
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Visited this restaurant several times with family when catching up over the years and always good food, however our latest visit was my hubby and myself. Both ordered the beef Sunday dinner. Ordered drinks which were delivered and not what we had ordered. The food was a big let down. The beef was so fatty there was almost nothing left when the fat was cut away. The roast potatoes were hard and uncooked in the middle as were the Carrots. £40 for a meal that we ate hardly any of. Don't think we will be back.
Maria O . 2023-08-20
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Soup of the day "not ready" at 12.15pm, Cullen skink, cold and tasteless. "Ran out of" fish pie , 15 mins after opening for lunch, saw no one else eating it 🤔 Food in general tasteless, not hot enough and no, or very little salt...
Cathy B . 2023-08-14
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Waited 45 minutes for food to arrive, and had completely forgotten our starter. Service was haphazard although very pleasant staff. When food did arrive it was good but fairly average in terms of presentation and taste.
AndoKelso . 2023-08-08
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Arranged to meet a friend in Lauder but nowhere open to sit in for a chat and cake. Drove 5 mins up the road to Carfraemill and had tea and a scone - great scones which were warmed and friendly and attentive service. Lovely place.
Dreamer48496279227 . 2023-08-03
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Well , fantastic pub/hotel near the camping site..Dawn the new manager is so warm and professional i understand what high standards should be and so nice to be on the receiving end ... The food is famtastic 5 star ,staff 5 star and the enthusiasm...
neilcY4524RW . 2023-07-25
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I really enjoy coming here. The food is good, prices are reasonable, staff are friendly and the location is pleasant, especially when you can sit outside. All good.
iverm . 2023-07-21
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We thoroughly enjoyed our 3 night stay at Carfraemill. Staff were excellent and very friendly. Food was excellent.
Helen B . 2023-07-08
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Father’s Day lunch - where do I start ? As soon as we sat down we were told we are out of three dishes - strange as it was only 12.30 Father’s Day ? Drinks arrived quickly - then order taken however, we were still...
Clinky123 . 2023-06-18
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Lovely first visit here. We were out for a drive and passed this place and popped in for some lunch. Served by Rowan and she was very friendly and attentive. We shared the haggis bon bons. Delicious. I had a steak baguette and hubby had...
globetrkers2007 . 2023-06-17
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We have visited Carfrae Mill almost every year on our way back from holiday in Scotland. We were so disappointed to discover that it has been sold to a restaurant chain. All the traditional decor ,the tartan carpets and comfy sofas in the lounge area...
Jackie Y . 2023-05-27
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Was looking forward to seeing what the place was like hadn’t been for a long time Be a long time til I will be back again Hubby had burger and upgraded to posh fries instead of skinny Burger bun was dripping with grease and posh...
Stacey P . 2023-04-02
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Was looking forward to afternoon tea, but unfortunately didn't live up to expectations. Most afternoon teas have a choice of different teas or a coffee but no choice at all. Tea was served in an old fashioned tea pot with a mis matching lid, looked...
rez1812 . 2023-02-26
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Had a lunch here recently. The food was very bland, poor value for money, disappointing and just un-inspiring. Ordered “Tuna Rustique - French bread, tuna with peppers & red onion, mayo, dressed leaves served with crisps”. Most definitely not fresh made as the tuna, peppers...
Elm2557 . 2023-02-25
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Was there for 2 days the food and the staff were brilliant but when you have no were to sit other than upstairs which went out 40 years ago no fire one radiator on very low there use to be couches in the main area...
266robert . 2023-02-05
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Literally the most disgusting food we’ve ever eaten. Nothing is fresh. This hotel used to have such a good reputation before being taken over. Such a shame. The new owners couldn’t care less either as long as they see money coming in. Carfraemill is a...
471rebeccac . 2022-12-11
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I'm a local and been eating at the carfraemill for 20+ years. Since the new owners have taken over, we have tried to support local, hearing of changs of "chefs". But after 10 times and 9 very disappointing meals, we've had enough. With the exception...
X6555PGtimj . 2022-11-30
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From the first request for a group rate I had nothing but direct contact with the manager. Straight in via email to Whatsapp, which made the bookings very flexible, I was organizing for a group of 12 for 3 nights and that comes with last...
Malcolm H . 2022-11-06
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Stopped here on a Sunday evening after checking out menu online. Food and service both excellent. Catered for food allergies without our family without a problem. Good range of menu options and very good value. Highly recommend and would stop here again if in the...
craigsY5870QU . 2022-07-29
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Short version - staff tolerated drunken wedding guests filling up the restaurant and swearing loudly (including "c**t" at full volume) while families with children were eating an early evening meal in the restaurant (only around 6.30pm). Diners asked drunks to keep their voices down, staff...
keencamper2018 . 2022-06-25
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We were passing through the area and stopped for an impromptu meal. The restaurant was busy but they were able to accommodate us including a special request. Food was lovely. What we noticed most was that it was a team of young men who were...
Campbells70 . 2022-06-25
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My mum visited on Saturday 11th June , tempted by the"famous steak pie" which was supposed to be served with roast potatoes and roast vegetables. However, the steak pie was served with lukewarm mash and peas. The steak pie itself...colourless, like warm pastry lid which...
McCreadie63 . 2022-06-14
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We visited here earlier this month for lunch with a friend. Two of us had the Mac n Cheese, soggy Mac n not much Cheese, the combination was tasteless, no cheesy taste at all. It came with a tiny bit of salad drowned in dressing...
AliCat062 . 2022-03-29
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Visited here today having passed many times when travelling north. Very disappointed! And overcharged! Not sure table had been cleaned properly as there was a lot of salt all over it. I ordered the Caesar salad with prawns and a "posh" cheese and "fancy"pickle sandwich....
LinnyF32 . 2021-11-13
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Went here for my birthday meal with my Wife and Mother-in-law and the food was awessome and the staff were all very good and knowledgeable. We will definitely return.
derekh738 . 2021-10-29
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The restaurant looked nice and had a nice atmosphere but the service could have been a bit better. The burger was really nice but it did not come with everything advertised on the menu. When asked about the coleslaw they said it did not come...
heathercN9821ZK . 2021-10-17
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Thoroughly enjoyed our 3 course meal. Good food, well prepared and tasty. Hagis bon bons a real joy.
foggy_hall_traveller . 2021-09-19
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We stopped in for a drink and just a dessert each. The drinks came quickly but the food was a very long wait. When it did the chef yelled angrily from a distance, staff seemingly obsessed with removing settings not needed, ie where two sit...
BackPacker800547 . 2021-08-26
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I ate with lunch a party of five today. Given that Covid restrictions are still in operation in Scotland, the hygiene is far too relaxed here with dirty reused table-mat menus. Our waitress was very unhappy it seemed; grumbling about a rug and being generally...
KEITH R . 2021-08-17
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Two days prior to visiting, we telephoned a reservation for 6 people but when we arrived they claimed to have no record of the booking. We did however managed to get seated. The menu was quite extensive both for adults and children. Unfortunately the quality...
Charlie B . 2021-08-14
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Disappointing. Risotto stodgy & overcooked. Batter on Haddock was soggy - not crispy at all. Lot of stodge generally. Large portions but poor quality. Staff were very nice and turned the deafening music down when we asked.
andylY4115TH . 2021-08-14
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After almost giving up hope to get a decent lunch anywhere, we stumbled on this restaurant. Lucky! Pleasant seating outside, good food, friendly and efficient service restored us for the next leg of our journey. Worth making a detour for.
keswickian . 2021-07-26
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Took 1 hour for our starter to come out and took 50 mins or someone to come over and apologise but apart from that food was good.
zd271 . 2017-06-29
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We stayed one night to attend an event being held in the hotel. The room was very comfortable and had everything we needed - the bathroom is very dated and in need of a refurb- however at £95 for bed and a very good breakfast what’s not to like The staff are lovely- just wish dogs weren’t allowed in the restaurant there’s no need - can’t people leave their dogs alone for an hour