The Lock Keepers in Tewkesbury - Phone Number, Reservations, Reviews

Absolutely incredible place for food and drinks! We have had plenty of meals here, most recently being the roast dinner and it blew us away! I’m usually not a fan of having a roast dinner out as I feel it’s hard to beat a proper home made roast dinner, however the Lock Keepers roast dinner is totally up there with the best of all home made roast dinners! Absolute quality and we will be back for sure! The setting is so beautiful too and the most warm and welcoming service! We love the lock keepers! ✨🥂

They had just launched an excellent new burger menu when I stayed. Portions are superb. Well worth calling in for!

Family of 4, we went on a Wednesday evening. We had burgers which were awesome!!! So friendly and welcoming. Were going back for a Sunday lunch. Recommend!

Lovely meal at The Lock Keepers

Avoid!!! Booked Sunday lunch had the booking confirmation too via email. Arrived for lunch to be told there is no space and they couldn’t make space for us as they pre-prepare their portions based on bookings and some how our booking is no longer showing! Really disappointed. To make matters worse after being told they are fully booked for the whole afternoon so couldn’t squeeze us in, I checked online and had the option to book for in an hours time to be told this wouldn’t be honoured. Clearly a case of tables going over their allocated time and inexperienced staff and management unable to manage this. Edit in response to comments: I’m really not a negative person quite the opposite in fact, this comment speaks volumes about your poor commitment to customer service. To clarify, there was no effort to fit us in, your exact comment was “All portions are allocated and based on the pre- bookings” and therefore we could not eat in the garden or be squeezed in as there was not enough for us.

4 friends, 2 couples visiting for the first time. Driven past the turning many times over the last 5+ years and always wanted to try it. I wasn't disappointed. Limited menu, which is a good thing. Calarami to start which was superb, fish chips and mushy peas to follow. Chips were outstanding,.peas good and fish OK, but the batter was slightly tough, however the fish itself was good.. Others had chicken, salmon and steak which they were happy with. No room for desert. Friendly, smiling and efficient staff and lovely setting sitting outside. Inch's draft cider was very well kept and went down very well. The venue was a little quiet, which was a shame as it's a great spot with good food and great service. We will be back.

Visited for the first time and will definitely visit again. We had a lovely lunch, staff were very helpful and friendly and the atmosphere was great too. Looking forward to the next visit - the owner said more menus will be available soon too. Thoroughly recommend

Got told to come here by a friend and I wish I had known about it sooner. Feels like a hidden gem in Gloucester, and have booked to go back try their roast!

Best Sunday roast in Gloucester hands down! The staff are superb and I can't recommend this place enough for its food and location since the change in management.

The staff are superb. I can't recommend this place enough for its incredible food and attentive service since the change in management. The setting is lovely and perfect for a wholesome Sunday

First time diners at The Lock Keepers as we had heard that it is under new management. Initial observation, no problems parking great start (free parking, unlike The Quays). Smaller menu, perhaps 7 or 8 mains choices which I prefer by far as it means the meals are more likely to be fresh ingredients and freshly prepared. Three of our party had the salmon and it was delicious. The salmon was accompanied by potatoes, green beans, mussels and a perfect beurre blanc. The meal was perfectly seasoned. First impression is that this a little hidden gem. We’ve booked again for Sunday lunch!

Such a fantastic spot! Great service and a lovely team :) Calamari starter was delicious and loved the fish and chips as a main! Lovely atmosphere too. Wish it had been warmer so we could have sat outside! Really looking forward to coming back soon.

Shame it’s never open and when it is the staff are never very inviting. We always feel like intruders! Breakfast finishes at 9.45 on a Sunday!!!

Absolutely delicious Sunday dinner, went with family for Father’s Day and it did not disappoint, the lamb melted in your mouth, the vegetables, different coloured carrots, creamy leeks, broccoli were cooked to perfection and the roast potatoes and gravy was divine, just perfect. Take my word for it and give it a go. Staff and owners make a great team ☘️☘️ very attentive and on the ball. Look forward to our next visit

Great location, lovely food, friendly staff

Had a lovely lad serve us and the salad was lovely but that's about it. Took an age to get the salad. Then that was it. They didn't seem that bothered with us so never got to order a pudding. The toilets were horrendous. Filthy dirty. Went to use the disabled toilet and that was disgusting too. Wouldn't go there again.

Lovely early evening at The Lock Keepers, tasty meal, and enjoyable walk afterwards by the Canal, River Leadon, and River Severn.

We’ve had breakfast and dinner here both times was lovely!! The service, the atmosphere and the food was faultless couldn’t recommend more

Best breakfast in Gloucestershire, great menu, excellent service & quality ingredients.

Food was great, fresh and hot. Service was brilliant and a nice environment. Highly recommend.

Took the dog here after a walk, I was completely dead, the food was OK and a bit pricey, However service was excellent

Booked the hotel here specifically to eat in the restaurant. then it is simply closed. Even though the signs say it is open.

Absolutely amazing , great food , location and attention to detail from the staff ! Definitely will return and stay as well

Very warm and friendly welcome! Nice staff, nice food! The lovely lady behind the bar even gave me one of her hayfever tablets after seeing me suffering! Also, the best cheese cake I’ve eaten in my life

Stayed 1 night and wedding breakfast was great very friendly staff

Very disappointing, a disaster! We had had a recommendation for a good Sunday Lunch here and having read reviews went ahead and booked for my Father In Law’s birthday and were very much looking forward to it. On arrival, we were seated and given menus only to be told ten minutes later that there was no beef or pork, the only two options for a roast, leaving us with a salmon and vegetarian dish only as alternatives, neither of which anyone in our party would have ordered. I appreciate it can be difficult to judge but we had make a booking, it was not busy and I had also put a note in the booking about the celebration and also called on the day only an hour or so prior arrival and nothing was said. Really not acceptable on any Sunday but especially when booked for a special occasion which they were aware of. We found ourselves in the car park trying to rescue the situation calling around for a last minute alternative. The website advises Sunday Lunch is until 5pm, obviously this is not guaranteed so book with caution, you may not be catered for. Really disappointing and bad management I’m afraid.

We walked across Alney Island from Gloucester on a cool grey day to The Lock Keepers at Over where we received a warm welcome. Mussels, loaded chips, steak ciabatta, salmon, and burger were all excellent, served by friendly staff in a pleasantly buzzing ambience. Local ales and cider are on draught, and there is a good bus service (22, 23, 24) to and from Gloucester if you wish to avoid walking or driving. The adjoining Canal Basin walk (less than a mile, flat) is worth a visit. We highly recommend the Lock Keepers, but before visiting check opening times on their web.

Beautiful location. Comfortable environment. Warm and welcoming. Attentive service with a smile. Excellent food quality at reasonable prices. Only minor negative is, drinks selection a bit limited compared to some other restaurants.

Food was good but our evening was sadly spoiled with a screeching hen party group. It was clear that other patrons were also being annoyed with the risiculous noise levels but the staff didn't challenge the group or ask them to quieten their voices. We had hoped for a nice, quiet dinner - the restaurant seemed that it would be good for this - it wasn't.

We went to the Lock Keepers for Sunday Lunch which for an adult was lovely but unfortunately my grandchildren will not eat a roast out at a restaurant and there was no others choices than for them to have fries. Such a shame I should have checked before I booked as it spoilt lunchtime.

Relaxing location just off the main road and good food at a fair price.

A hidden gem. Absolutely fantastic food with a beautiful country aesthetic. If they showed the rugby and had Guinness on draught... This place would be a game changer.

Wonderful atmosphere and warm welcome. The lunch was outstanding, Best roast lunch I've ever had. Can’t emphasise enough wot a wonderful Meal we had.

We had such a fantastic time here! First time we had ever visited the place after hearing it had gone under new management. Me, the wife, a friend and the dog all went on a Sunday and had a great experience. They even got a water bowl for our dog. We all had starters and the lamb roast as a main and it was gorgeous to eat. We will definitely be coming again!

Went for Sunday dinner with family, over 10 of us and food was all served together and in good time. Family friendly and great beef Sunday dinner

Lovely place to eat very warm and friendly 🙂

The restaurant is clean and cosy. Brogan and chef Alex are both very polite and welcoming. Me and my partner had Sunday roast, the food was exquisite. I would definitely recommend 👌🏻

Very beautiful location, delicious food and friendly staff.

Chicken milanese was absolutely delicious.

This was my first visit, my family booked it and I must say I got a really pleasant surprise the food is amazing very well presented and I must say the chips are to die for and I’m really not a big chip fan the service was good and staff friendly I will definitely be back again.

Sadly no longer serving breakfast and brunch. Menu has been reduced. Staff very friendly though...................

This is the best Sunday lunch i have eaten in a pub/restaurant. Booked for 2 at 3pm and the quality and taste was second to none. I had the beef which was tender and fell apart but not stringy and my husband had loin of pork and crackling which he said was moist and tender. Both came with home made Yorkshire puddings, roast potatoes, red cabbage, roast carrots and parsnips and broccoli. All cooked to perfection and a great change to mushy veg that you quite often receive with a roast dinner. The gravy is to die for, dark and rich in taste and quite happy to provide more if needed. We went for cauliflower cheese and pigs in blankets as extras which dont disappoint, the sausages are large butchers chipolates with quality bacon. Apple sauce and homemade horseradish sauce were available at request. I had no room for dessert but my husband had apple crumble which I just had to try, the apples were caramelised and the homemade crumble was delicious. The wine is very reasonably priced, £15 for a very nice pinot grigio. This restaurant is a hidden gem, the staff are friendly and accommodating, the chef amazing and a beautiful location and surroundings. I love this place and will definitely be coming back again.

Called in for coffee to break a journey on thursday morning(25th). The girl who served us was lovely and the coffee was good.It is a shame that our experience was spoilt by the chilly temperature and by another member of staff who clearly had an issue with the girl who served us and rather loudly reduced her to tears in front of customers.

Food took ages to arrive and my ham tasted funky. Wasn't ill or anything just a bizarre taste. Quite chilly inside. Delivery not put away so boxes everywhere

A hidden gem that ought to be better recognised. Wonderful experience and good location. Food is fantastic although menu is limited. Great atmosphere fully enjoyed evening.

Really good food. We were a party of 12 and we all enjoyed our food. Not a massive menu which I always prefer because it means generally that they do all the options really well which was exactly the case ! Thanks for an enjoyable lunch. We will return in the near future.

The title says it all. I’d heard good things about The Lockkeeper’s but didn’t expect it to be quite as fantastic as it was. We were the last table of the day (we had pre-booked, knowing they’d be fully booked in advance) but the staff still went above and beyond to offer us extras even though they probably wanted us gone so they could finish! The beef was cooked perfectly, still pink, and was a thick prime cut. I’m gluten free so couldn’t have one of their huge homemade Yorkshires but I didn’t feel I’d missed out (they said they’d tried to make GF ones many times but just couldn’t get them to the standard they wanted, which is fair, and better to admit than to serve up a frozen supermarket one!). The side of cauliflower cheese was big enough for 3 of us to share and the veg was great - tenderstem etc, not just regular mixed veg as some pubs do. Perfect roasties too,.. I couldn’t fault a thing. They were so accommodating and I liked how knowledgable they were about gluten free, and how practically everything could be easily made GF with no fuss. Can’t wait to come back!

We came for a large Christmas booking and unfortunately it took over an hour for our starters to come out and then gone 9pm for our dinner to arrive. All the food was pre-ordered beforehand and unfortunately some parts of each option tasted quite salty, with a scarcity of vegetables for the mains, and not in proportion to others having the same dish.

This is the first time we attempted to dine at the Lock keepers. We walked in and the restaurant was beautifully presented. However...we asked about breakfast availability and the waitress that we asked was extremely rude and couldn't be bothered with our enquiry. She stated they were fully booked and was so rude we decided we definitely won't be coming back. Such a shame as the setting looked lovely.

We stayed here for a lovely relaxing weekend. Menu limited but expectional never the less. Staff were very helpful and attentive. Would absolutely recommend this to anyone !!

I’ve been here a few times and it’s always been very good however the Sunday dinner is a must! It’s honestly the best roast I’ve had, all veg is seasoned and the meat falls apart in the mouth ( I went for braised beef) the potatoes are so crispy but fluffy inside and the gravy is made the French way - so rich and flavourful. Wow! I’ll be back!

The Sunday Roast was Amazing!! Full of flavour and did not disappoint. Probably the best roast I have had. Meat and veg seasoned to perfection and the gravy wow you really need to try!!

Great little pub/restaurant, staff all really welcoming and friendly. Never had any food, but will definitely be visiting again to try. One thing I will say is the carpark could do with resurfacing, huge pot holes. Highly recommend, and will definitely be visiting again. 👌👌👌

Great place for a night's stay and the rooms are nice and cosy.The food is nice and also they have a great selection of drinks at the bar.The staff are very friendly and helpful.

We just got back from a delicious Sunday roast and there were 9 of us celebrating a double birthday. Good service, a reasonable wait for food and it did not disappoint when it arrived! Very good.

friendly staff . Menu needs a revamp . Desert options pretty basic and limited. One of our party had fish and chips which looked good . i had a chicken dish with potatoes . The vegetable portions were tiny . Service good.

Absolutely appalled at how badly run this place is! I booked weeks in advance to secure a table for family as it was my husbands birthday, and happily provided a pre order over a week in advance. However there was nothing but issues, poor communication from the start meant our order wasn’t dealt with properly, they had to call me the morning of our booking to ask me to send through the whole pre order again! We arrived for Sunday lunch which was booked at 1.30pm, and didn’t receive our meal until 3.30pm despite asking several times, and people coming in later than us and still getting their meals before us, what is the point of pre ordering?! The food also took 30 minutes from the first dish being brought out to everyone getting their meal, and they had forgotten one who was then told they’d run out of the roast beef so had to settle with pork (even though we pre ordered!). The food itself was lovely, and the staff were so embarrassed at the waiting times, apparently this is a reoccurring thing every Sunday due to poor management!! They only had one chef for the whole restaurant all day, one pot wash, and 3 bartenders / waiters. Due to the 2 hour wait for food, this meant we had to change plans for later on in the day, we will not be returning!

This was the worst meal we have ever had, the staff need training, we arrived and was sent to table which was booked, we were then left for about 10 mins before anyone came to see if we wanted a drink, we were then left again after receiving drinks before they came to take our orders, my son in law and I ordered a prawn cocktail, when it finally arrived after more than half hour, it wasn’t that busy, we could not believe what we were served, we had a few prawns on 3 pieces of lettuce, how they can call that a prawn cocktail is beyond me, when Sunday lunch finally arrived, 3 of us had the roast beef which was 1 slice the thickness of a small steak, unfortunately I only had half a piece, the roast potatoes tasted stale as if they had been cooked and left to go cold, we don’t know what the veg was, only cauliflower cheese which we ordered separately. I did complain and was told they were taking 15% off bill which was a complete insult. The chef came to our table and apologised,he said they had 40 other diners and no one complained, I don’t usually complain but could not let this go .

Absolutely amazing hospitality, we hung around here for breakfast lunch and drinks for a few days while surfing the Severn bore, awesome spot and lovely staff, would definitely recommend 🤙

A lovely tucked away spot that was ideal for a family meal before heading down the river to watch the bore. (The wave, I hasten to add, not me, for anyone who’s encountered a review of mine before!). Ham egg and chips, loaded fries, kids fish and chips and the best presented kids sausage and mash I’ve ever seen were all absolute treat. A couple of very reasonably priced ice creams for the kids afterwards and we all left very satisfied having enjoyed friendly, attentive service and the option of whatever atmosphere you wish for: a small area with low chairs and coffee tables next to the bar with the big telly, tucked around the side for a more restaurant experience, the best of both worlds with a couple of tables near the bar, or there’s always the decking outside overlooking the water. A delightful, nicely decorated spot well worth a visit.

We love this place. Went tonight and had burgers and steaks which were absolutely banging and chips were lushhh! All presented very good and staff were lovely and attentive!! Would so recommend, great for a lovely family meal :)

Superb Restaurant. Excellent food and great service. 5 Stars all round.

Stumbled on this lovely place after looking for a pub to have lunch at on a Wednesday afternoon (most other places were closed). Friendly staff, great food & generous portions. Can highly recommend the hot sandwiches (great prices - chicken club ciabatta with chips & coleslaw for £8!) & fish & chips. Would highly recommend.

Second visit due to the effort of the staff in creating a lovely atmosphere after a warm welcome, food is delicious, setting in a peaceful spot, fries to die for with a steak to match Excellent

Decided to try this pub whilst on holiday nearby, booked the day before as read some good reviews. We chose main meals only Ham, egg and chips with salad Chicken burger with fries Lock keeper burger with fries. All were good and staff checked prior to taking our order if any of the party had allergens or intolerances. Pub was quiet but it is midweek and the start of the new school term after a glorious day- think people chose to eat early as a couple of items on the menu sold out.

Delightful spot in beautiful surroundings. Welcoming and helpful staff. Roast pork scrumptious and best mango sorbet ever. Perfect lunch experience.

Wonderful secret tucked away, super staff, delicious food and beautiful scenery with tranquil swans swanning around. Highly recommend 👌 Thank you 😊

My partner and I had dinner here last night and it was well worth the visit. The young front of house team did very well, being polite and professional whilst remaining relaxed. The beer was good but I found the choice limited. The food was of exceptional quality and the portion sizes were generous, neither of us finished our meals infact. After dinner coffee was taken in the garden, and to be honest this is the only let down to this venue. The garden does not actually overlook the river. That said though this does not spoil the experience. Would I dine here again? Without hesitation, Yes!

Just dropped in for a drink when walking the canal there, seems promising.

Have driven past often but had an opportunity to call in for lunch and was not disappointed! More diners eating on the terrace than in but we chose to eat inside. Good service, good food and value for money.

Heading of Gloucester, turn right at the lights before the Dog at Over. The Lock Keepers is hidden in a small development next to the dock. Local Cotswold Brewery beers, varied menu, reasonable prices. Closed Monday & Tuesday. Well worth a visit.

Good reasonably priced food in a very pleasant situation

Great food. Beautiful location.

First timer, excellent spot, no problem parking, lovely building, fast, polite service, food tasted great. Would go back again easily.

Lovely place great food excellent service

Lovely atmosphere and great coffee. Can't comment on the food because I only had a waffle with ice cream which was delicious.

Wednesday evening dinner so atmosphere was quiet but expected. Staff were really friendly and attentive. We were welcomed to stay as long as we'd like to. Two options were off the menu, chicken and fish so my 3*s reflects a more limited menu for me personally and also I think flavours and portion sizes could be improved but I'd happily visit again. Thank you.

Menu is now so limited and even then items were crossed off as not available. Only one parasol on a really hot sunny day, lots of broken furniture lying around, looks so neglected. Shame cos it could be so lovely there, I hope management read these posts?

Lovely Thursday lunch meal. Food was great, staff were friendly and polite. Very enjoyable, and definitely shall return. Revisited May 2023 on a Thursday. Limited menu. Smaller portions (fries particularly were shall). Expensive food (drinks are reasonable). Very slow service (45 mins from order to served). Real shame as the pub is lovely and the staff are polite. I'd imagine kitchen issues, either low on resources or stock.

Wonderful welcoming place for a mid-walk stop off. Dog friendly. Amazing breakfast.

Great rest area. Nice and friendly staff. City of Gloucester.

Disappointed to call yesterday morning for breakfast but there was no chef so no cooked meals or cakes. Three of us just had a coffee then all 5 went next door.

Worked for the hotel was made redundant after 9 weeks as struggling still waiting for wages from last month

Lovely place and atmosphere, but my experience was not that nice. Went there at lunchtime and asked for the chicken burger with lemon mayo. Ended up waiting about 45 minutes for the food to arrive and was sad to see there was very little amount of mayo in my burger, so to make it less dry I asked for extra mayo. The chips were great though!

Layedback pub, with nice atmosphere. Food is excellent and so is the service.

Absolutely gorgeous food I've had a roast and a burger at this place and the quality is faultless, staff are everso friendly, very quaint and lovely location.

Food took over 1 hour to come to us and when it did it was cold! The staff however were friendly and very helpful

Expensive restraint but took forever

No words needed. Just review the photo of the artisan bread. Also this was the only thing to come to our table within the hour. Shame it had to happen on Mother's day.

Really lovely atmosphere..nice food and the staff all warm & friendly

Had our Daughter & Son in Law's wedding reception here only being a small wedding. The room was an ideal size for the occasion. Very welcoming and a lovely atmosphere. Couldn't do enough to help us on the day. We thought it was delightful. Very pleased.

Staff were good as gold. But Restaurant was cold (many customers kept their coat on), menu was narrow and some things weren’t available and some dishes weren’t as described. We won’t be returning.

Piping hot, tasty food. Friendly efficient service. Well worth a visit. Will be nice to sit outside when it's warmer

Very pleasant for a drink and short walk , that little gem hidden away that you just wanna keep to yourself.

Very disappointed. Came with my family were told no chips as we entered. Very poor value, veg curry was 3 cauliflower flourettes, and 2 slices of carrot and a small, hard nan bread. Others had sausage and mash. Again, very poor value, looked like a child's portion. Waiter was lovely, but very disappointed manager never came and spoke to us. 10 % off bill was an insult. Even charged when asked for custard and ice cream on pudding. We wish we had refused to eat it or taken photos. What a shame as I've recommended to many in the past, and taken large groups of work colleagues. If chef was a problem, this should have been reflected in price or what was on offer. Had to stop at Macdonalds on the way home.

We were disgusted with amount of food and quality. Two basic sausages and a small scoop of mash and two strands of broccoli for £16pp which 3 out of six ordered. The vegetable curry was just under cooked cauliflower and a jar of sauce and rice with small Nan for £14 the value for money was extremely bad. Drinks and waiter were very good. We complained and were given 10% off bill, an insult! The manager did not come and speak to us, left waiter to deal with situation. To add insult to injury we were charged additional £1 for order ring ice cream and custard with sticky toffee pudding. We visited McDonald’s on our way home.

When I booked, I had no idea there would be no breakfast or dinner option. Great quiet location, just don’t stay here on a Monday and Tuesday as you are on your own… Literally! Hopefully you don’t have any issues on your self check in as again, you are on your own! If you’re hungry on arrival (Monday and Tuesday), good luck! There is nowhere immediately local around to eat. Shame as it could be a good experience.

Low score for food only because the hotel has no staff for Mondays and Tuesdays. Like the Marie Celeste. Two members who did appear were off duty but very helpful. Lovely setting next to an old Canal basin. Rooms excellent.

Lovely friendly staff, best chicken katsu curry I have ever tasted!! Highly recommend.

Had booked and confirmed a wedding breakfast with Danielle. The day after our wedding everyone had arrived to find that our booking wasn't in the diary (even though we had email confirmation) and they couldn't seat us as they didn't have enough food to feed all of us (there were 40 of us). Very poor service and wouldn't recommend.