The Lobby On Hill Street in Birmingham

Worst afternoon tea ever. Only ham or egg sandwiches, a few macaroons and the smallest burnt scones ever! Was told the oven was broken so they couldn’t cook the cakes properly. Service was also very slow.

Really disappointed. Looked for Lobby on the hill, excited to be taking wife for afternoon tea. Couldn't find the front door, so I went into holiday Inn next door to ask for directions, only to find I was there. Waitress then proceeded to seat us in the lobby, yes lobby, how ironic, and fetch the afternoon tea. Dumped it on the table, and we never saw her again, even though there were no other customers. Only people we witnessed were people checking in and out of the hotel. Really poor atmosphere, and to top it off, part of the food was scones and cream, but not clotted cream, just some sort of slop, like whipped cream for trifle, who even does that. No bits of salad with sandwiches, overall really disappointed. This is also classed as over 18s why I can not explain.

Don’t bother with the afternoon tea. The pictures are not what was served to us. No garnish and all bought cake fancies . This was an afternoon gift and was a nightmare to make contact as the holiday staff when I phoned had no idea where the Lobby was so no help there. The booking was confirmed hours before we were due to arrive and hey ho part of the Holiday Inn!!! The most soulless place as guess we were accommodated at the last minute , even though booked weeks ahead. To top it all we were denied a doggy bag (company policy) as no food allowed to be taken off the premises. We wrapped the left overs, departed and 3 homeless were very appreciative.

Lovely Afternoon Tea, offered my 7 year old grandson a hot option. Chech was very helpful and friendly.

Did not realise they did meals here. Called in by chance and found them very accommodating. The 2 course meal was very nice, hot and excellent value for money. All staff very friendly and the gentleman Shesh Y who looked after us provider 1st class service. We will be going again.

With a bit of work, this could be a great quiet but cheeky cocktail spot. The maple Old Fashioned was saved from being too sweet by my barman asking "strong or sweet" - latter means a bit more booze........too much ice also. Other drinks were good

Absolute disaster , not expecting us despite confirmed reservation, initially refusing the bottomless afternoon tea we had booked , took 30 mins to sort out and was seated in Hotel Lobby , really cold . Tea was eventually served , odd numbers 5 scones between 3 people , sandwiches for 2 people not 3 . After multiple requests got our Prosecco but it was clear they didn't want to serve us as had to keep asking . Small amount of clotted cream asked for more none available as they make it fresh !!!! F&B supervisor apologised for poor service , probably the worse Afternoon tea I have ever had

Excelente atendimento!! Fui no tradicional pizza & beer e estava excelente. Opções de cerveja em garrafa e na pressão, incluindo Guinness é claro. Recomendo!

Was a lovely place, but bit difficult to find. It didn't help that there was scaffolding in front of building hiding place of name. Peaky Blinders afternoon tea was nice

Visité el té de la tarde y nos decepcionó. Nuestro té de la tarde se sirvió fuera del bar principal, en el vestíbulo y parecía que estábamos en una sala de espera en lugar de un restaurante. La camarera era agradable y eficiente, pero el servicio fue decepcionante. La comida fue el té de la tarde más decepcionante que hemos tenido. Los bocadillos miserables eran sosos y la única oferta sabrosa. Los bollos eran encantadores: ligeros y frescos. Sin embargo, la porción de crema era escasa. Los bizcochos eran rancios, duros y no comestibles. Como eran los dos pasteles. que dejamos La fruta fresca era encantadora y la tetera estaba bien. Nos sentimos abandonados y si hubiéramos podido convocar a la camarera le habría llamado la atención nuestra decepción. Nos cansamos de esperar y nos fuimos.

Great food had a Peaky Blinders afternoon tea really special ,staff are so very friendly and when you have eaten all you can you still have a slice of cake to eat excellent time

Really tasty tipsy afternoon tea - a choice of cocktail (served in a teapot!) to accompany our lovely chunky filled cucumber, cheese & pickle and fresh salmon sandwiches, two warm fruit scones each with plenty of clotted cream and jam and a whole selection of cakes to finish off (we had to take these home with us as we were stuffed!). Only downside was that we didn't actually have any tea!

Went for Peaky Blinders afternoon tea and was pleasantly surprised at this little gem in a not very upmarket hotel. The lobby bar is lovely with a great selection of drinks and food. It is bright and stylish. The afternoon tea was very different to delicate sandwiches and cakes as it was themed on the Tv show. There were cheese rolls, pickles and pork pie as well as scones and cake. The food was delicious but we brought home doggy bags as it was extremely plentiful. The staff were very polite and efficient especially Janae who went out of her way to ensure our experience was enjoyed.

No lemonade, no matching glasses, no atmosphere

The drinks/food was good. Staff very polite. My only problem is the location. We arrived half hour late. What we didn't realise is that this place is attached to the Holiday Inn. We had gone past it three times & was very tiring for my husband because I'm in a wheelchair. Where the notice says "The Lobby" there was scaffolding so couldn't see notice. Needs another notice stating name of place in a better location for all to see. All this messing about looking for the place ruined what should of been a nice experience.

Just spent the afternoon @ the Lobby for a Peaky Blinders afternoon tea couldn't see the relevance or PB theme apart from the fact that we had some pork scratchings. We started with a lovely refreshing cocktail, the food was stale & an odd combination but then we had some nice cake to takeaway the service was very good enjoyed our chat up so the deal was worth it.

More like a shelter for the homeless,just a real shame there isn't a good shelter for the homeless in the area! Brummies are better than that the shame is on us!

This place is great! The food is super and on this occasion we were gathering for a pre-theatre gettogether and had a range of the starters and small plates - the pork tacos, mac bites, wings, prawns (x2), soup and a variety of chips to share tapas style which were excellent (the hot wings were particularly good as were the prawns!).. Also there was a chicken and prosciutto salad and a sausage and mash which were both very well received and all of the portions were very generous - you could go swim in the soup bowl its that big!! We were looked after superbly by the whole team, bar and restaurant who made sure we had everything we needed and in a timely fashion so that we were out in time for the curtain up! We've popped in at other times and its always a great drop in place with lots of comfortable zones to relax in and always with friendly service! All we need now are the numbers to come up from the resident mystic on the team!! This time next week :-)

Is alright the bright side is its in the city centre other than that.

It's good Good atmosphere nice ppl

Excellent service, polite and a great beer. What more could you want.

The service was very poor. The soup was not tomato as it said was nice and spicy. Piri Piri chicken, when I asked for Piripiri suace, I was told they do not have any.

I have been here a couple of times for eats and drinks in the past and have been mightily impressed with the re-styled bar/restaurant - comfortable and with great facilities - USB chargers, papers and tele's etc... But the outstanding and best thing about the place is the menu for both value and quality! I first had the ploughmans (which is enough for his lunch and dinner!) which was incredible value! And this weekend we (me and MCF) went pre-Ceri Dupree for late lunch/early dinner and to my disappointment the ploughmans was off (and I had been dreaming of it since my last visit!)... though this turned out to be in our favour as we went for the antipasti and a Tex Mex sharing board and whilst I expected good things my companion was amazed at what came out! In fact we were both a little concerned that we would be eating into the first half of the show! These have to be 2 of the best sharing boards that I have eaten from - not only in their generous portions but the quality too - excellent! And with well priced drinks and service that was attentive and friendly throughout I can highly recommend this place for eats and drinks in this part of town - in fact I shall be back this Thursday for another pre-theatre bite (and hopefully a ploughmans but no matter - I am pretty sure whatever we pick it'll be good!).. There are certainly no Hill Street Blues here!! (see what I did there!)...

Popped in here for a quick lunch whilst making our way through the city in the rain. Rather sterile looking environment but we decided to stay put because of the weather. Seating options for dining are also quite limited but as we were the only ones there not a problem. Food choice was not bad and the quality of our BLT and chips were actually very good. Friendly enough service – just a shame it lacked any atmosphere or dining tables.

Staying at the HI Birmingham it’s tempting to just go downstairs but probably don’t. The Lobby is a strange set up over a restaurant, hallway and bar area all serving the same food by the same staff. This creates the first issue; minimal staff running around trying to cover loads of tables they can’t see. I had a G&T in a badly cracked glass. The server was very apologetic and took it away. It was replaced by simply pouring the remaining drink into another glass! I expected it to be replaced - as in the whole drink in case of glass in the drink, but no. I had an over cooked burger and a tasteless cheesecake. Didn’t enjoy the experience to be honest. I’ll go out next time; so much choice locally of course.

Dine All day - just don't do it here, sub standard, tasteless, prawns from swamp. Nice place, great music, family staff( actually overly friendly ) I really don't need to hear what the young lady behind the bar was doing with her boy friend the night before. Barman was pleasant and polite. Such a shame as I believe with the right manager and NEW CHEF, the place could actually be an amazing space. Such a wasted opportunity. Sorry guys just not good enough.

This place charged us nearly £13 for a glass of very poor wine and a pint of lager. It has no draught British beers and found afterwards we were one pound short in our change. The barmaid looked as though she had just been fired and the only 'atmosphere' was provided by a night-light type candle in a jar on each table. Avoid this place unless you are very rich, do not mind being robbed and are not very choosey.

This is a modern and friendly bar inside the Holiday Inn hotel. There is a good lunch menu available, and staff ere very friendly and accommodating. The club sandwich with chunky chips was particularly good!

We went to a cocktail Masterclass for a small hen party. We had a fabulous time, The cocktails we made were lovely and fun to make.The room is nice and comfy. A big thank you to Louis, who ran the class for making the evening so much fun.Would recommend this activity to anyone for a great night out at the Lobby.

Disappointing. Was expecting a nice restaurant but it's just a few tables in the Holiday Inn hotel lobby, right next to the reception desk, internet cafe, and rear public entrance to the hotel which meant cold air blasting at us every time hotel guests came in and out. We'd booked a table but there was no one to greet us when we arrived. We decided to eat elsewhere in the end. The hotel bar in the lobby looks great though! I'd recommend going there for drinks as it's stylish and relaxed.

Been coming here a few times. The place always takes care of me. Especially the staff in the bar area. Anel, Geoff and Chris really do a top notch service! Cant recommend it enough, id just say come and check it out for yourself.

I visited the lobby before attending an event at the Holiday Inn. The bar was great! The staff were really friendly and there was a good amount of seating in the bar itself. There was a wide variety on the drinks menu which was good...

I would recommend to anyone the bar manger jeoffAnd barmaid Malawian where the best very helpfully would recommend to any one staying in Birmingham

Some fantastic cocktails, and excellent bar staff. Would highly recommend a visit.

Visited with friends after winning free cocktails over Christmas. They were beautiful! Would tell everyone to try a Kiwi and Apple Blossom or the Godfather II. Not pricey, very relaxing. Thank you Blake and Chris for the drinks. Leone our waitress was fantastic-very chatty although...

so i visited with 3 friends back in december it our girls night out for a few cocktails and a bite to eat, after all the hype of the opening we decided to give it a go... and wish we never! the cocktails were ok,...

After giving some negative feedback on Trip Advisor my friends and I were kindly invited back for some complimentary drinks by way of apology. We had a round of cocktails which were wonderfully presented and very tasty. The service was much improved, and the staff...

Ok, before you read anything: DON'T BOTHER with this joint YET. It is literally in the Holiday Inn lobby, so forget about any restaurant feel. Took a chance with a friend to try this for lunch on a friday. Not a good start when you...

Style over substance I'm afraid. Food was fine but waiting staff were not attentive, our main meals took 30 minutes to arrive and when they did brought only three out of five meals and without any cutlery. It then took another 5 minutes to bring...

Dined as a party of 8 with a 3year old and 1year old. The place is beautiful. Very modern and a great selection of how you want to dine.... low tables and comfy sofas, booths with sockets for those on business, tall tables for cocktails...

Nice modern design, however thats where the good stuff stops. Having to eat dinner in the lobby of the holiday inn isnt the best atmosphere. Food was presented well but was luke warm and took a long time considering we were one of the only...