Based on 4.935 opinions finded in 3 websites
Based on 4.935 opinions finded in 3 websites
Nº 2867 in 4016 in Birmingham
Nº 268 of 345 Other cuisines in Birmingham
Opinions
-10000 I think I am still in shock disbelief and keep reliving it from last night being chucked out lol By simply asking for where our drinks were after 50 mins We traveled from 2 hours to a concert with my children 19 met friends taxi driver due to parking I sat on table on my own not to embarrass them as the mum lol My daughter ordered from their table through app my son bringing my food to my table the food took a long time 5pm we ordered we had no drinks at all feeling mow Ill. asked a young lady waitress politely She said I will go and find out I thanked her nothing happened I then asked a tall man in a blue shirt He was quite abrupt nothing again. He said we told you three was a wait on drinks bizarre what 59 mins I then asked another short male he was the duty mgr I saw his badge He was rude and very aggressive I explained then feeling very upset in his rude manner we had waited long time for the meals with no drinks and all the group was about to leave to go to the concert He walked off he then returned He was displaying very aggressive body language I am disabled and I have physical disability and mental health ptsd I carry a access card for that reason He asked what did they order I said I don’t know I repeated this twice he then proceeded ny telling me to He said you’re being agressive! I was so so shocked thought he was joking I said the only one being aggressive is you I then said sorry not Sure me telling you I didn’t order they did on the table I also explained i was not the only one that i. was disabled I need the drink I an in pain I feel ill He said ‘ just because your disabled that doesn’t give you the right to be agressive I said I an not I truly thought he was messing around he was not he got his thug security to ask me to leave in disbelief I left My children texting me where are you I was shaking I felt I was going to pass out as needed my drink . I asked to speak to the mgr he seemed ok he said he had to down load the camera he didn’t apologise so I think this is a regular thing this shocking chuckling 56 year old disabled vulnerable lady mother and carer out for Just asking where there drinks were bizarre !!! This is a unsafe environment and one must get fully investigated this is a very scary place hs dangerous He didn’t Appolgise even when I told him he has a mgr that truly is a danger making stuff up about customers in fact he is the aggressive person I got a disgusting drink in a paper cup giving after asking for it Pepsi max I asked for another he wasn’t happy large bold headed male but returned with another that was fine k thanked him I was made to stand outside I said you got a serious issue here i wonder you contact the police not wanting to embarrass my children and the group I asked a parking attendant I had taken a picture of this duty manage he had refused to give his no c The parking attendant says he work doing events and this male mgr was known to be am extremely aggressive person they had had issues with Looking at reviews here there are some very disturbing reviews of bullying I intimidating behaviour displayed from the mgt I an now going to ask fur the camera footage and investigation by weatherspoos this young man need to anger mgt disability training The customer s have rights to I am still in shock embarrassing intimidating behaviour and also being left outside no were to sit in Cronic pain no drink after feeling faint waiting 50 mins and after our long wait for out meals We have s lovely weatherspoons in our town I am in shock this is even has the same brand name weather spoons on it It had an effect on me the rest of the night and still reliving the trauma This little aggressive mgr shouldn’t be working as framing and telling lies about customers to deflect on your his own bad mgt and aggressive provoking behaviour I have seen a few reviews on here similar description of this male mgr i will never come back to Birmingham ever disgusted it’s not a safe place I Would. Not recommend at all I refused to give me his name I have a picture of him fot ref
helen ruggles . 2024-12-03
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Absolute joke of a manager with a napoleon complex! Acting overly aggressive claiming we was blocking a fire exit route in a pub! Picked on a young woman a didn’t like it when told his behaviour was disgusting.
matt1975_05 . 2024-12-01
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Had the pleasure of visiting figure of eight for a pre concert meal on the 27th November ,the pub is warm ,clean and the staff are exceptional at customer service ,you are made to feel welcome ,very attentive to making sure your food is ok ,cleaning the tables and most important conversing with the customers . The food was nicely cooked , presented and good value. Special hands up to Jay ,Callum ,the young lady who was collecting glasses and also a lovely ,charming young lady who I did not get her name but she delivered the food to the table.
Linzi lou . 2024-11-30
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Always love a Wetherspoons, great value food & drink !
Sue Hall . 2024-11-29
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Good pub in the center: interesting that ordering food the beer is very well priced. Advisable
Fabio Sgaramella . 2024-11-28
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Went for after show drink. Nice atmosphere
Josephine Howard . 2024-11-27
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Great atmosphere, lively when we visited..
Michael Cully . 2024-11-24
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Decent boozer and decent prices. 👌
Matthew James . 2024-11-21
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£12 for 4 bits of scampi and chips is a total rip off. Queried and that’s the price. Plenty of better quality restaurants in Birmingham, equally priced
Paul Heather . 2024-11-21
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Fine spoons good food excellent service and good atmosphere inside and outside in garden
Adrian Johnson . 2024-11-13
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Eşimle yol üstünde görüp girdik. Kahvaltı yaptık. Kahvaltısı fena değildi yumurtayı fazla pişirmişler. Ama fiyatları gerçekten uygun. Eşim tost ekmeği ve reçel söyledi ben english breakfast söyledim. İçecek sınırsız. Bardağınızla gidip alıyorsunuz. Toplam 8-10 pound civarı bir şey ödedik sanırım. Gerçekten çok uygun o yüzden 4 puan veriyorum.
yazgı yaylak . 2024-11-11
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I've been here before and wrote a positive review... I'm pleased to say that The Figure of Eight is as good, if not better, than it wad before (a couple of years ago). Sure, it's only a Wetherspoon's but Jada served with great care, consideration and politeness. Gav also was supportive of customers, always busying around and even asked us, as he passed, if the food was okay. As I say, it's only a Wetherspoon's but we received a genuinely connected service sometimes lacking in more regarded venues. As I said to the manager before leaving, he and his team have represented their brand and city very well. Thanks to all.
Derek Halls . 2024-11-11
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Love the location,you can get straight off the metro,and there it is
Corinne Longmore . 2024-11-11
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He estado aquí antes y escribí una crítica positiva... Me complace decir que La Figura de los Ocho es tan buena, si no mejor, de lo que era antes (hace un par de años). Claro, es solo una Wetherspoon's pero Jada sirvió con mucho cuidado, consideración y cortesía. Gav también era servicial con los clientes, siempre ocupado alrededor e incluso nos preguntó, al pasar, si la comida estaba bien. Como digo, es solo un Wetherspoon's, pero recibimos un servicio genuinamente conectado, a veces falta en lugares más considerados. Como le dije al gerente antes de partir, él y su equipo han representado muy bien su marca y ciudad. Gracias a todos.
Derek H . 2024-11-11
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I popped in for a glass of water and ended up buying a meal and a couple of drinks, mainly because Will made me laugh. Also very good service from the young woman with her hair tied up, recommending me a milk fried chicken burger - it was good but gone in 5 minutes as I was hungry.
dean dublin . 2024-11-10
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Another wetherspoons, right next to my hotel so that was ideal. Lots of history surrounding this one as well. Loved it
Barry Hodge . 2024-11-08
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Stood at the end of the bar as a couple for a good couple of hours then rudely told to move by the bar staff to make room for glasses. We’ve been to lots of spoons bars but this is the worst. Rude staff and terrible atmosphere.
AstroPix UK (Jim Owen) . 2024-11-03
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First pint was really cloudy. Switched beers and everything was ok. Good service and a nice relaxing atmosphere
Mark Rossiter . 2024-11-02
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We were in Birmingham for a few days and frequented the Pub most days at lunchtime and evening for a meal and a pint ... Nothing to complain about the food, drinks or service as you know what to expect from a "Spoons" ... But after 10:30 pm it gets busy and noisy ! ... Checks are made by staff on those felt to be under 21 years of age, excellent ... The pub has a large beer garden with some cover ... Unfortunately this facility did not stop many customers Vaping quite openly inside ! ... Not what you would expect ! ... Had to leave as I am Asthmatic and it made me feel vulnerable.
NickD 93 . 2024-10-26
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This is like any other spoons the food was good service not bad at all the coffee was cold and the station breakdown on us but the staff fixed it and all was good again.
Mark Pearson . 2024-10-25
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Called in for drinks. Friendly staff. Reasonably priced.
Jane . 2024-10-24
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A perfect place to eat, as there is a wide variety of food and drinks. Everything is ordered through an app, therefore, you have time to think about what you want for dinner. Despite being almost full, we had a pleasant time.
Javier Roman Marin . 2024-10-22
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A good place for a meal out on your own or with friends
Alexander Mcglynn . 2024-10-19
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Sticky dirty tables, grubby menus, food on the floor around the tables. We walked out.
Jeannette Gibson . 2024-10-19
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I’ve been to this Wetherspoons a few times and had an absolutely great night. Unfortunately that was all undone in the space of 30 seconds. I was with a few of my friends waiting for our drinks when we were informed that our ordered drink was unavailable. My friend re-ordered a drink that was available. I turned to the service man to order the same but he was already walking off. Assuming he thought that me and my friend would get the same and so ordered the drinks as such. The next thing that happened is the same service man was telling us to leave because apparently I had waved my middle finger at him when he walked off. This was completely incorrect as I would never do this to a person doing their job fixing an inconvenience that was not their fault. He gave us no chance to explain ourselves despite the rest of our group protesting my innocence. We were removed from the building, with everyone more confused than angry about why we were actually being removed. I’m disappointed I didn’t get the service man’s name as I would love to credit this act of insanity to a person. Luckily the security man on the door was a man of greater awareness and directed our group to an alternative establishment. Thoroughly disappointed and we will not be returning and will warn everyone else who said they are going to this pub. I’m sure one man is not representative of the collective but never the less, he has soured our opinions of the establishment in question. Shame. I had previously enjoyed some great memories here.
Michael Lord . 2024-10-19
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I ordered a vodka and coke with ice, sorry no ice 1 minute later 2 people were served with 2 large jugs of cocktails, full of ICE, I asked again for ice in my drink guess what NO ICE.
Jan Mellor . 2024-10-18
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Great breakfast, welcoming staff, quick service.
Rob Alcock . 2024-10-18
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As a functioning alcoholic this weatherspoon served my needs well. Great spot to watch all the riff raff walk by while drowning my sorrows
Amo S . 2024-10-17
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This is a good Wetherspoons, but it is a Wetherspoons. I need say no more
Gary Dixon . 2024-10-17
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Great service especially as evening got busier only snag was the state of the Gents toilets water on the floor a bad smell not good if you're serving food as well .
Tony Mccalla . 2024-10-16
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Exactly what you have come to expect from the Wetherspoon brand, no matter what city or town you're in, we visited this location when in Birmingham for a gig and it was the perfect spot for a drink and a bite to eat at a time that suited. The service was great, really friendly staff and a short wait for our food to arrive and usual decent prices. Would recommend and definitely visit again if in the area
Iain Bruce . 2024-10-14
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As always in a 'spoons' food options great. Excellent value, good service.
Steve Waite . 2024-10-14
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The manager was very rude and aggressive towards my friend who was trying to order a drink at her turn in line. He seemed pissed off and others mentioned a constant scowl look on his face. In another incident, I was pushed by someone behind me and according to the manager I bumped into a bartender and a drink was spilled. I had no idea this had happened as I wasn’t facing the bar but instead a group of friends at a table in the corner. The manager came over, berated me, kicked me out and when I asked why he explained the bumping situation mentioned earlier. Then he proceeded to accuse me of ill intent because I didn’t apologize when it happened. As soon as I was told, I told him I didn’t know and I was sorry for my part in it. I explained that I should have been paying attention to where I was going and will pay for the drink. But he kept yelling at me to get out and when I asked what I can do to fix it and make things right, I was berated further. After talking to security, I gathered that the manager was fed up because the place was getting too crowded and he took the bad mood out on me. As I was leaving other customers who witnessed the situation explained that it was just a wrong place, wrong time thing and to not take it to heart.
Keesha Patel . 2024-10-12
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Lovely pub. A cut above most Wetherspoons, as it's a little detached from the City Centre. Food always reasonably priced, as is the wine.
Patricia Jones . 2024-10-07
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Llegué a una conferencia y me dirigieron aquí por seguridad ya que no podía encontrar ningún otro lugar abierto. Bonito local grande y se sentía un poco como el día después del centro. Todo tipo de personas estaban comiendo, el pub estaba limpio y ordenado. El personal era muy servicial, atento y muy feliz, lo cual es genial para un domingo por la mañana. El ambiente es perfecto. Gran desayuno cocinado con recargas de té ilimitado.
Julie A . 2024-10-06
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We had steak and chips. I would have liked some vegetables with it. Atmosphere is always friendly both customers and staff.
Nicole Hopwood . 2024-10-05
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Just a quick tea on a cold day.
Edward Witherington . 2024-10-03
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Para un Wetherspoons es todo lo que esperas Un lugar muy concurrido con poco personal, un montón de opciones de comida en el menú y la relación calidad-precio de la comida. Las mesas podrían haber estado más limpias, el piso estaba un poco sucio, pero creo que el lugar está tan ocupado que el personal hace lo mejor que puede
stuart w . 2024-09-25
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One of the best bar, better than solomon cutler which is only a few meters ahead.
Atharva Khemkar . 2024-09-25
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Came in for a quick drink and Joe was great! He was very easy to talk to and was super welcoming! Thank you Joe! 💪🏻
Katia Lescika . 2024-09-19
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Wetherspoons fair served by a really friendly bunch of staff. As always at a great price especially compared to the near by pubs.
Adrian Sunter . 2024-09-19
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Typical wetherspoons pub. Very reasonably priced drinks.
Nigel Small . 2024-09-18
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Friendly staff, good selection of beer
ian chapman . 2024-09-16
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I hadn't been in for ages, as the last few times a few years ago, they never seemed to have any 'nelson mandela' (Stella), but it was great when I went in recently. Only pulled in on the off chance after going to the Solomon Cutler, and I was more impressed by the Figure of Eight this time around. Keep up the great work 🍻
Mike Lee . 2024-09-05
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Dirty table, nobody bothered to come round to wipe our table after requesting this at the bar. Food was not enjoyable, not even average. On the plus side, it looks quite a nice place and could be just that with a bit more effort and better food. And Strongbow is back which was good. But I' ll gladly pay more somewhere else going forward.
Michael N. . 2024-09-02
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Servers are amazing, especially jacob who was on the floor that night with incredable service <3
tristan murphy . 2024-08-29
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Service was quick, food ordered was OK at first ordered the small plates to share, but later on that evening both myself and partner got really bad sickness, this was the only food we shared, there was homeless people walking round asking for money, one homeless man because I didn't have changed, took a piece of chicken from our plates instead, 100% the worse wetherspoons we have visited and would not return
Robert Madeley . 2024-08-28
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Comfortable Spoons with a tram stop right outside.
Michael Croxford . 2024-08-27
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Great Spoons. Nice renovated garden
Tyrell Bailey . 2024-08-24
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Just had a brilliant streak at figure of eight great customer service reasonably priced real old worldly feel about the place best meal on broad Street
Paul Ingram . 2024-08-22
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Lovely big JDW. Decent price. Decent pint
Martin Chester . 2024-08-20
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Place feels like it needs a good clean, dirty glasses, woodwork etc.
Stephen Wright . 2024-08-19
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Typical Weatherspoons, very busy because of the cheap drinks, but this was probably the worst burger I've ever had. I couldn't even finish it. Staff were lovely.
Canuk Travels . 2024-08-18
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A classic love the figure of eight staff are fabulous
K B . 2024-08-17
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Great helpful staff great breakfast
brian johnston . 2024-08-15
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Spending a few days in Birmingham
Robert Smallwood . 2024-08-14
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Wetherspoons are basically all the same. This one is right in the middle of Broad St, close to other pubs and clubs. It's large, with a huge beer garden, an ideal spot to start off.
Lana Phillips . 2024-08-13
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Routine trip to this wetherspoons before a visit to Utilita Arena for Justin Timberlake. 2 x burgers ordered with a complimentary pint. Arrived in quick time, no frills hot and good value for money.
Gavin Stone . 2024-08-11
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Excellent in all respects. Prompt service. Very friendly waitress. Plenty of condiments. Coffee refills are excellent value for money. Charging points at some tables. Relaxed. Prices have increased considerably in the last 2 years but still competitive for Birmingham city.
Robert Jeffrey . 2024-08-11
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Great service and friendly atmosphere
Lee Spinelli . 2024-08-10
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Been here a few times in the past and I like the venue and the majority of the staff seem friendly enough however they really shouldn't have the sign for another nights offers propped up against the bar, it might be titled with that particular days offer but if it's not that day why is it up? It's misleading especially when it's advertised with big pictures of the drinks people would usually buy at a reduced price, if you're gonna advertise offers especially right by the point of service it should be offers for that day and if there are none then don't put up signs by the bar as if there is
Romeo M . 2024-08-08
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By far the best Witherspoon's I've visited through out the country the staff are fast great at there job the pub and beer garden is well kept a lovely sun trap with an amazing water feature very relaxed and a nice place to read and get on with invoices the staff a exceptional to many to mention but the blonde manager is a gem I can't recall a name don't lose her amazing personality and people skills.
Stephen Falcus . 2024-08-06
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Food was good, drinks were inexpensive, the place was very busy.
Gary Carr . 2024-08-05
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Really nice garden area that is well maintained. Lots of space. This site is really focused on the app, don't bother with the bar.
Owen Taylor . 2024-08-04
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It's a spoons what can you say. Always busy and a place with standards your happy to return for
Sean Radley . 2024-08-04
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Polite, friendly staff, food was hot and tasty and service was quick.
Ann-Marie Wheatley . 2024-08-02
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Very mean serving of nachos, could almost count them.
Sonia McMorland . 2024-08-02
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Had a great experience here yet again, simplicity is key, very affordable, very accommodating and always a relaxed environment! Great beer garden too with a lovely tranquil display of the centre of the yard.
Darcey Lowry . 2024-07-31
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The food was good staff were friendly wine and beer prices are good obviously that is why it was busy
Jennifer Reeves . 2024-07-26
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Pleasent staff, fabulous decor, food is good and priced to sell
Mike . 2024-07-25
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One of the barmen was aggressive towards one of my friends who was Black we think this was a racist verbal attack. It seemed targetted. My friends saw & heard more than I did. We all left.
Ankaret Harmer . 2024-07-25
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Really good beer garden for the summer.
Martin Kavanagh . 2024-07-21
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Poor quality and poorly presented food, (American cheese burger)twice returned to kitchen and rejected both times, after challenging the cook to tell him of my disgust I was served a fresh meal which was still of poor quality and presentation but was at least just about edible. Some staff were rude and some were pleasant but overall a very disappointing experience, a pity as I do usually enjoy Wetherspoons pubs
Daydream21952300170 . 2024-07-18
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Absolutely the worst food I have ever experienced in a Wetherspoons! Very disappointing, beer was fine atmosphere was good, but the food was substandard. We sent a double American burger back that was shocking, inedible, dry and practically cremated. The person who served us was not interested in our complaint we had to speak with the chef and he did deal with it and replace the meal. We also had Wiltshire Ham & eggs, the ham was dark on one side & pink on the other, so had been standing out for some time, the portion can only be described as a child’s portion. We will not be coming back. What a shame Wetherspoons certainly need to get a grip of the figure of eight Broad street. Being busy is not a prerequisite to serving substandard food. Steve Kennedy
Steve Kennedy . 2024-07-18
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Good quick service on food and drink. Nice looking pub.
Chris Mulligan . 2024-07-15
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Friendly staff good beer and food very busy great place to enjoy yourself
Philip Hunt . 2024-07-10
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Standard Wetherspoons fare, big spaces, plenty tables, mostly wiped, zero atmosphere. Food is adequate, clearly not going to stand out, but very reasonably priced. Group in for brunch, place was dead, but staff were fine. Some ordered via app, others did it the old fashioned way. All delivered promptly and accurately. Free coffee refills always a welcome touch. Food fine, nothing to write home about, but it's hard to argue with the value.
ScotsMag . 2024-07-10
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Excellent service & good quality food
Nigel Baker . 2024-07-04
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Witherspoon on broad street staff are good so not waiting long
Gary Blunt . 2024-06-29
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A good place to meet before you go out clubbing.
Stuart Harnett . 2024-06-29
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Hi this fat manager thought we was Slovenian after the England game, he fully barred us after we came in for no reason obviously on a racist biased, we ordered chips and garlic bread and one drink each. It’s totally unacceptable for this to happen just because England lost we're not even Slovenian, I’m so angry I can’t even believe this has just happened to us. It’s absolute racism at its finest I’m fully ready to sue. Sort this out now or I will. It’s totally unacceptable I’m absolutely fuming at the situation I can’t even comprehend how much I hate this spoons now it’s vile.
Chloe Lowery . 2024-06-26
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It’s a typical Spoons, cavernous with tables laid out in a matrix. Food was disappointing. My jacket potato was overcooked and served with a tiny spoonful of chilli with a skin on it.
N D . 2024-06-22
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The Figure of Eight is very nice
Tracy McCurdy . 2024-06-21
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Absolutely good place. Delicious food, for good price and quality.
Roberto D . 2024-06-21
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its alright, nothing to write home about, though, the drinks are what should be drawing you in, the food should always be an after thought for going to spoons for. Though that pizza they have will have a reserved spot on my list of reasons to possibly go into a spoons. That being said, if you're creative enough, you can make some monstrocities out of the available drinks, but just a heads up, these drinks do not belong to the cheapest, it is central birmingham so don't be surprised. Place is a bog standard weatherspoons, so nothing special.
Wiktor Dziekanowski . 2024-06-20
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The place itself is good but the people who enter this place are scum. Only approach pubs in Broad Street on daytime hours or you may get attacked.
James Collings . 2024-06-19
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'Spoons, what more is there to say
Bill pin . 2024-06-18
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I go for BREAKFAST and enjoy it's fresh and hot with the plate hot and coffee it's good value and worth a trip the staff are a happy bunch off poeple
David Fletcher . 2024-06-18
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"Pasta Alfredo", the saltiest food I've ever eaten, to the point my lips and stomach are burning, sort out the recipe ffs.
Chris S . 2024-06-17
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Good food, decently fast, freindly staff
That Roblox Youtuber . 2024-06-16
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Typical Wetherspoons pub. Very busy on a Saturday. Food was OK, what you would expect again in a Wetherspoons. Very loud in there though. If you want a quiet chilled drink, this is not somewhere I would recommend.
Ronnie Gall . 2024-06-15
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Packed! But outside space at the back was ideal.
Elizabeth Hunter . 2024-06-13
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Food wasn't that great, it looked appalling
Rhomayne Willis . 2024-06-11
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Terrific helpful staff here,and a lovely beer garden at the rear.
Christopher Frances . 2024-06-04
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As with most Wetherspoons, there are good drinks at good prices. This one was quite busy as it was Friday night on Broad Street. I ordered at the bar first, and the staff were great, very friendly and polite. More importantly, they know how to pour a decent pint, unlike the last pub I'd been to this week. I then downloaded the app to try for the first time. I was impressed with how quick my drink came to the table, but something was a little off with it. There was a cherry flavour in there, I'm thinking it was because they accidentally used cherry pepsi max instead of the standard pepsi max I'd ordered. I'm hoping it wasn't some kind of cherry liqueur instead of JD. Drank it anyway and moved on. The place looks so different to when I used to pop in 15-20 years ago.
Dal . 2024-06-01
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You know what you're getting, the same quality, quantity and price. Convenient for pre show meal
Louise Priest . 2024-06-01
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Good atmosphere. I liked the table odder the thorough QR scan
Tej Rawat . 2024-05-29
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Drinks are varied and value for money but very packed during the day
Adam Barrett . 2024-05-27
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Came here 2 times and 2nd time food was nice just egg a little over cooked but apart from that was delicious. Will come back
Luke Moseley . 2024-05-27
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Really poor security staff over aggressive to a minor occurrence that a friends did thay vaped which they knew was wrong but were told not to so thats ok agaun he vaped which was wrong but then to be surtounded by numerous secuirty staff was very scary we all in our late 60s our drinks were snatched off us and we were told to leavevand ushered out by your security staff very loudly and aggressively. Is this aggressiveness apart of your training regime for your security staff?
John Lowndes . 2024-05-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1784 Opinions
Waited an age to be seated even though we had booked. Drink ordering was quick and drinks arrived promptly. Food took quite a while to arrive but we were warned there was a delay. Cakes were really nice, top notch. Hot food unfortunately wasn't. Breakfast barm with cold burnt bacon, overcooked egg. Not particularly good, but edible. Would return for cakes not hot food.
387 Opinions
Lovely little pub. Excellent atmosphere for a Saturday night. We had booked a table earlier in the day and lucky we did as the small dining area was full. Lovely welcome. Ordered food and drink at the bar. Notified of a little delay for the pie for my partner which was no problem. I had the burger which was lovely, hot, tasty and a very good portion size! Unfortunately, my partner’s pie was cold in the centre, he also tells me his mash was not hot either but he’d eaten that. He was unable to eat the cold pie so alerted a member of staff at the bar. No one up until this food had checked if the food was okay. They could not have dealt with the situation better to be honest. Told us they would refund straight away, apology from both front of house members of staff, they warmed it up, they offered a drink on the house which we declined as were driving. It happens sometimes, but the professionalism in dealing with a problem was what stood out, thank you for not making it awkward, for being friendly and accommodating. Not sure we’ll be back for good but I’ve been here a few times for drinks before or after going to the Blue Orange Theatre across the road so I’ll continue this.
108 Opinions
Excellent food cooked by Liz as always! Excellent and welcoming service from Becky N, Seriously recommend their Surf and Turf and new flatbreads! Also a great selection of Gluten Free choices. Congratulations to Amy on your new role, it’s great to be back :)
19 Opinions
Last week dinner service was terrible, the waitress could hardly speak a word of English and got my order all wrong and then didn’t understand why! She asked me 3 times what wine I would like and still brought the wrong one. Tables are always sticky. Last night service was a bit better but I knocked my fork on the floor when the waiter was right there yet he didn’t pick it up or being me another one. This morning, last weeks waitress is on, table extremely sticky and again she didn’t understand what my order was so goodness knows what I’ll get. Oh had the meal deal but had to pay for the additional chicken on the noodles. That’s unfair I think, who is going to order just a bowl of noodles and no protein?