Based on 4.428 opinions finded in 4 websites
Based on 4.428 opinions finded in 4 websites
Opinions
Great service , thank you Fiona, good food. We had a lovely evening.
Caroline Toone . 2025-03-14
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Was a lovely little pub however the food on the evening let it down, was very busy but some of our food came cold disappointed for how much we paid, wouldn't rush back
Amber Leek . 2025-03-11
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Good pub for food varied menu. Best to book in advance
Mick Markey . 2025-03-09
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Never have been disappointed with The Little Owl. The staff are extremely friendly & welcoming, and the food quality is excellent. The service is always prompt and accommodating with a special thanks to Fiona.
Kevin R . 2025-03-03
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Fiona was such an attentive and lovely server. The food was delicious and we can’t wait to come back again. The atmosphere was amazing and so chilled.
Chloe T . 2025-03-03
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Lovely restaurant food was pretty nice
Andrew Shenton . 2025-03-02
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Had a lovely lunch here when we took our daughter for a birthday meal. Service was very good the staff very friendly helpful and polite. Loved the open fire in the middle and the old beams, I had a fillet steak it was cooked perfectly to my taste. Other dishes we had were pizza and chicken skewers, followed by cheese board, and the others had a hot drink with mini pudding. we will go back again and try the roast dinners. A few grapes and / or a celery stick would have complemented the cheese board.
Stephen Skinner . 2025-03-01
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A lovely country pub. Cosy with open fire. Good selection of good Attentive staff
jan curson . 2025-02-26
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Fiona could not do enough to make me feel at ease whilst dining alone, she made sure I was sat in the perfect spot and kept my glass topped up! Beautiful food with amazing staff on hand should you need them
Chelsea w . 2025-02-25
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Came here for lunch on my birthday and the food was lovely, came out quickly and Hot. Our server Paula was lovely and attentive constantly checking if everything was okay and if we needed anything else. I would definitely recommend and will be returning.
Maddie Barrington . 2025-02-24
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Best Sunday roast and lovely homely setting to top it off, we had Paula look after us. Sunday dinner here is always cooked to perfection. Fresh veggies etc. Desert and coffee is lovely too. Paula is so friendly, seems like she’s been there forever and it’s always nice to see her. She is a natural with the customers and so friendly. Nice to see her.
Lynn2607 . 2025-02-23
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A most excellent pub within very easy reaching of the NEC. We use every time we go the there
Dave Hogan . 2025-02-21
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It's was OK little pricey but fitted the bill otherwise
Whatsinaname wots . 2025-02-20
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Excellent as usual. Service was also spot on. Well done. Fiona was very attentive and always smiling. The saver voucher made the whole experience great..
Hisec . 2025-02-20
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Really nice place, good atmosphere, great 2 course offer on meals.
Dave Heads . 2025-02-19
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Perfect atmosphere lovely local pub
Jeds Recovery services . 2025-02-14
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Loved every minute the staff the food the parking every fantastic.
Jaq . 2025-02-14
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I absolutely love this place but stock control is not the best - only pork belly roast left at 6pm. This is an excellent location for great food but expecting most roasts to run out by 6pm is poor when roasts should be available.I choose to eat when busy families with young children have left. Tonight it was cold in the restaurant with no log fires on, apparently broken. Very disappointed that having been there since 3.30pm meeting friends for drinks that we had to leave to find somewhere else for food.
Yvonne Hague . 2025-02-09
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Lovely meal and very good service from Amy C. Looking forward to going back soon
Sharon Taylor . 2025-02-09
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Great food at the little owl. Good to see the menu refreshed with some new options available. Good value for money especially with January deals.
SKM . 2025-02-09
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Came for a Christmas meal with my family, Jordan is a credit to the establishment every time I come in I always see how hard she works and how excellent her service is.
Denise Chapman . 2025-02-09
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Nice food, lovely interior, staff attitude is hit and miss 🤝
Curtis-Rhys Richards . 2025-02-09
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Came in to the little owl on Friday, I was greeted by bell on the bar who made my experience a pleasurable one. Very attentive and humorous made my visit would come back.
Alfie Smith . 2025-02-08
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Paula was our waitress and she did everything she could to make it a lovely visit.
Jill Street . 2025-02-07
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Lovely little pub, food is always delicious and portions are generous! A little gem amongst the hustle and bustle of business park and NEC. I would like this place even more if the toilets were given some TLC, taps are annoying and feels a bit tired. Saying that, the staff are friendly and food was ready within a decent time frame considering it was fairly busy. Definitely would recommend to fiends and family.
Philip Mills . 2025-02-03
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Lovely pub, fantastic food, very cosy and romantic atmosphere and service from Chloe was brilliant, will most certainly be returning very soon.
Kyle Kudryl . 2025-02-01
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Nice local pub close to the Nec ideal for a bussiness meeting
CHRIS PRITCHARD . 2025-01-31
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Nice cosy pub popped in for a couple of drinks
Stuart Thompson . 2025-01-27
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Food arrived nice and hot, although place was packed it was all freshly cooked
marcella bowie . 2025-01-27
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Very quaint, warm, and lovely pub. Service from Amy K and Amy C was wonderful, and our food was lovely (especially the lamb skewer!). Highly recommend.
Christopher Callaghan . 2025-01-25
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Great food,service,very helpful when dad was having trouble with the card machine.
lisa gibb . 2025-01-25
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Served by Amy C a lovely friendly helpful waitress a credit to the company
john hazel . 2025-01-25
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Great place to eat food never disappoints and staff are all lovely smiley faced and polite
Jason Treacy (Jay Tee) . 2025-01-22
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Great food and service. Rather noisy and very busy when we went, but that's probably a sign of success! A bit pricey for pub grub and mostly people on expenses I would guess.
Penny Taylor . 2025-01-15
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Lovely meal even better service from Paula
John Turner . 2025-01-13
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Went there on Christmas Day. Food would have been nice, but there was too much salt in gravy and marie rose sauce
Anne-Marie Pearman . 2025-01-10
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Not happy at all.new year .told by off duty staff to leave our table quite abruptly. As the table was for staff party (staff party on Xmas year ????) 2 tables on either of our table was reserved for 19.15 .at 19.50 we were asked to leave our table by a rude young cocky boy ,our table never had a booking ticket on it .bar staff told us to sit there We eventually got our food.The waiting staff were rushed off their feet ,food 10 mins apart with no cutlery or condements we had to go and ask the bar staff .steak was ok sharing dishes very very dry .but by time our food arrived we were staving but still left some dishes. Off duty staff were abrupt cheeky and no respect for elderly people .we spent at least £100.00 with drinks and food .so very upset the way we were treated A lady call Louise with a dog was trying to apologise, who she was I don't know maybe she was one of the staffs mother .But nobody could apologise enough after ruining our New year Eve and the start to 2025.
Jacqueline Knowles . 2025-01-07
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Louise is fabulous. Great service and always got a smile xx
Janet Sutton . 2025-01-03
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Had great service by Phoebe who was very friendly and helpful. Food was great and we had a lovely chilled evening. Would highly recommend the signature burger was awesome.
EdDaley . 2025-01-03
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Was great food in a cosy environment, Paula was a wonderful host! Would highly recommend to anybody and everybody in the area!
Sean H . 2025-01-03
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Absolutely love the little owl, we are regulars, the food is amazing, they had a new dish in tonight it was Duck, the most wonderful meal I’ve had, it was fantastic, the staff are so friendly, Phoebe was our waitress tonight, she is so lovely and friendly and very attentive, highly recommend
Liz B . 2025-01-03
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Outstanding place, best Christmas meal we're eaten out
Mandy Quigley . 2025-01-02
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Good service on a busy New Years Eve
David Buzzard . 2025-01-01
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We have visited this pub today lovely, staff were very unfriendly like they could not be bothered to be there today, next was the expensive food for the portions they do offer, we had a margarita pizza with 2 extra toppings which was mushrooms (3 full ones chopped) £1’5 extra and some bacon which probably was a quarter of slice for £1’5£ also, onions rings portion was around 5 onions for £4’25 and some chunky chips about 8 pieces for £4’25 total price came to £26 as they do charged service fee of £4’22 for what they do serve and the poor customer service I won’t be returning and I do not recommended to visit this pub. Definitely worth it to drive 10 minutes to find other better options which are better value for money. Happy new years 2025!
Abdias C . 2025-01-01
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Great atmosphere, food was tasty, well presented and good portions. Staff very busy but very polite and accommodating. One small issue with Pork main, which was resolved speedily. New Years Eve visit - singer for entertainment was great! Great venue - will be back!
Zo D . 2025-01-01
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Waited over an hour for food. Told to sit at a table that wasn't reserved. Steak plonked on table . After 10 minutes, went to bar and asked for cutlery. Staff plocked it on bar . Asked for condiments. Plonked on table . Staff party came in said we were at there table and could we move. We said no reserved at this table. They said , we're Staff and it's ours !! 2 male members of staff very rude . They wouldn't like there grandma to be spoken to like that . Not a nice experience at all .
Moyra T . 2024-12-31
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Lovely meal today, came with hubby and dog lola . Starter was the soup, broccoli and potato. Gave that 10 out of 10. Had fish and chips for our mains. The batter was crispy and a bit tough, but hubby likes it like that so 9qq out of 10. Lovely pub would come again, 👌
tracey mac . 2024-12-30
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Great Christmas Day experience with super pleasant waitress
J W . 2024-12-29
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Our first visit to the Little Owl and we had a really good time here. It's part of the Vintage Inns chain and I admit that I do like their pubs, it's also a bonus for us that we can take our dog into the bar. For the newbie it may not be obvious where it is, especially with my sat nav, but a quick stop at the Holiday Inn next door put me right. Indeed this was the only issue we we had. It was Xmas Eve lunch time and unsurprisingly busy, but there was plenty of room on the car park and we managed to get a table. No waiting at the bar either, you can't say that very often. The food did take a little bit of time to come but we couldn't fault either of our meals. There was a warm and friendly atmosphere throughout helped in some measure by the festivities. A good drinks choice and reasonable prices, what more do you want?
The Curryholic . 2024-12-27
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I revisited recently and have to say, the food was absolutely spot on! I had a starter of sea food in a cheesey sauce (sublime!) With chips as I thought the starter wouldn't be enough as my main meal of the day. Very generous portion of both. Satisfied me for the day I can tell you. Cosy log fire added to the Satisfied feel, and led to a lovely post lunch snooze! 4 stars as it was quite quiet, but cosy. 1 very happy customer here.
diane gibbs . 2024-12-27
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A really new pub with excellent friendly staff and good food. You can't really ask for more.
Ray Bryant . 2024-12-26
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The Staff were friendly and professional.Nothing seemed like too much trouble when asking them, as in our case, to order a taxi to a show at the NEC. The food was delicious and there were work Christmas Parties going on but the Staff coped very well. Would recommend "The Little Owl" to anyone in the Area visiting to check it out and you won't be disappointed.
Paul Barwell . 2024-12-25
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Our favourite pub! We came here for our Xmas eve lunch. 5 of us plus our dog. Food was great and staff are amazing!! Can’t wait till we pop down there again soon
Laurence Newbon . 2024-12-25
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Lovely looking pub right next to the hotel. Dog friendly and staff were fine. However, the food was not great. I had a pool of pickled vinegar from my salad dressing followed by food poisoning from the chicken milanese. Nice place for a drink but would not eat here ever again. My partner had the steak pie and said it tasted like it's been microwaved. It was overpriced for what we got.
Huyen Anh Thorne . 2024-12-23
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Great pub with excellent food despite being busy food arrived quick
Tim Van Der Velde . 2024-12-19
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A beautiful pub in a lovely setting. The food is delicious and the staff very professional. Paula was really attentative on our last visit and we didn't wait or want for anything. would recommend to anyone who wants great food, great service at reasonable prices. Real fires also add to the ambience.
Annette Myers . 2024-12-16
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Food was fresh plentiful and hot . Staff were good . We had a lovely evening
Caron Dudley . 2024-12-15
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Cosy in with an open fire and great food, staff were very friendly
Alan Price . 2024-12-09
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I love it there and always delicious food. It’s a very cosy atmosphere
Liz Savage . 2024-12-08
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Just had the Xmas buffet for our works event. The service was great and all of the food options were delicious. Thank you.
April Carney-Dalton . 2024-12-04
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My wife and I have been using the Little Owl for a few years now and have never been disappointed with the food or the service.
Graham Lindsay . 2024-11-28
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Stayed in Holiday inn so popped next door for tea. Would throughly recommend. We were served by Fiona. I had belly pork and cheese board, other half went for beef and cheesecake. Both of us questioned our choices as we saw other plates being served, as they all looked delicious. Can't fault our choices though. Reasonably priced and well worth a visit.
Iain Watkins . 2024-11-26
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Great food and top service by Sophia who was attentive.
Mark Croft . 2024-11-26
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4 guys from Northern Ireland staying next door in the hotel we used the pub to eat and drink in the food was fantastic, staff couldn’t do enough for us as we hadn’t booked anything I manage to get a chat with the chef brilliant guy very helpful with our menu Will be back next year for sure
Andy Dougherty . 2024-11-25
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Great hidden pub,relaxing atmosphere and 2 real fires,warm cosy and staff are great,dogs allowed so that's a bonus for me
Wendy Nichol . 2024-11-22
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Amazing food, great service & great staff. Always happy to help, can't fault it!!
Paul casey . 2024-11-20
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A big shout out to Fiona. She is a waiter at the little owl. Nothing is ever too much trouble. Food is always fantastic. I have food allergies and feel comfortable and confident eating here. Thank you 😊
T Quinn . 2024-11-20
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Really enjoyed our Sunday evening visit. I had a child's Sunday roast, which I was pleased about. The food was OK and plentiful. Others on the table ranged from steaks to Sunday roasts - veg was still hard, which let the roast experience down and steaks was over cooked for liking. The burger was very tasty tho
gary thompson . 2024-11-19
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Great food at good prices and efficient service
Jude Browne . 2024-11-19
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Great food, good service. Must book in advance. Very easy to find and easy access from nearby hotel.
tonydoc903 . 2024-11-17
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Lovely meal, portions too big for my 87 year old mom, men's loos need a freshen up, if you're paying good money needs to be a bit smarter.
mark m.woolley@live.co.uk . 2024-11-17
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Firstly our server Paula was just fantastic, she was totally on the ball, knew the menu well and checked on us frequently. The food was superb and some changes made to the burger to suit my daughter. Really lovely evening, lovely food and we returned on the Saturday evening for another family dinner as we were there for the weekend. We have visited twice before and are never disappointed at the service and delicious food! We will be back
Shereen VanBallegooyen . 2024-11-08
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Disappointing. Feels like staff is doing you a favour. Have to ask for cutlery, have to get up and ask for salt and pepper things that should be on the table when you site down. No service during the meal to check on anything else needed. They could sell so much more just doing the basics right. I could have had another drink but left due to the bad service. I had a burger which was average.
theunis hanekom . 2024-11-07
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We visited during lunch. The food was nice & the atmosphere was cosy with the nice fires & other patrons.
Maureen Dean . 2024-11-05
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Lovely pub with a great atmosphere! We all enjoyed our food. Most of us had the Sunday roasts which were all delicious. Great deserts too! Excellent service from the waitress! Will definitely go back here again!
Lottie May J . 2024-11-03
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My brothers birthday dinner!!my little sis and myself went yesterday 2nd November. The meal was truly SUPERB!!And our waitress AMY WAS OUTSTANDING!!
Carol Godwin . 2024-11-03
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Comfortable Pub. Carpet marked in areas Food good and tasty but small portions for the money paid. Sold out of the items we wanted. No beef or turkey. Wasn't checked on "Is meal ok" so no option to ask for extra gravy.
Ivan H . 2024-11-03
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Fiona was our server. She is a lovely lady who couldn't do enough for us. Very pleasant with a wonderful smile. Food was plentiful, delicious and hot plates.
Gillian S . 2024-11-01
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Great service. Fiona, our waitress was very attentive and nothing was any trouble. One reason why I keep coming back for the third night running. Could have gone elsewhere.
Paul S . 2024-10-30
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Food was really tasty, although they could do with more vegan options. The previous menus was more extensive
Aaron . 2024-10-29
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Arrived without a booking , no tables available until 1 HR 30mins. Went somewhere else
Steve Harber . 2024-10-25
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Lovely pub with a cosy atmosphere. The staff were friendly, especially our server, Fiona. Really nice food. We recommend the sticky sharer starter.
Emma B . 2024-10-23
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Beautiful beef and halloumi skewers. Service was really quick on a fairly busy evening. The waitress was really attentive but didn't catch her name.
Luke Traylen . 2024-10-21
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Great little pub with gluten free options and can be flexible . Check out their app though as we got 40% of mains through it. Also Make sure u enter pub carpark and not get stuck in holiday inn one, as holiday inn will charge you, so stick to the thru road. The barrier has a coded key pad, just call the pub for the code or use the other entrance. Definitely got the feel of a country pub and great place to relax once your in there.
S Smith (Steveyd) . 2024-10-20
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Nice little pub next door to Holiday Inn. It was very busy the Saturday night we dined, the tables next to us were very loud and were clearly trying to out do each other, which made it quite unpleasant not being able to speak to each other as we could not hear and gave up repeating everything every time one or us spoke. As this was our first visit to The Little Owl I can't comment if this is normal of the place or not. The Service was very slow, even when the pub started to empty out around 10pm. The food however was excellent and was well worth the wait. It was reasonably priced and the portions were good. Overall if the Pub had been quieter it would of been an enjoyable evening.
Lesley . 2024-10-19
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Went for late lunch so it was not busy busy but people were having a good time anyway
Margaret Locke . 2024-10-19
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Phoebe was great and really helpful 😊
Craig Hannam . 2024-10-15
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Excellent food, service was great even though the place was rammed, excellent value, highly recommend
Joyce Lawrence . 2024-10-14
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Gorgeous pub! We come every year after the horse of the year show. Lovely vegetarian dishes, everyone was pleased. Pheobe was lovely, helpful and knowledgeable of the menu and the drinks served.
Leah O'Doherty . 2024-10-12
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We have dinned at The little owl before and have always enjoyed the meal and service but this time we was a little disappointed we found the food to be "like my mom's when I was late home from work" hot but baked up. Although we both did eat the majority of our meal. I had to go look for our server, they didn't come over as usual and ask if everything was to our satisfaction nor was we asked if we would like a drinks refill or offered the desert menue. I had to go to the bar for our bill, and felt that we could have left without paying had we had not been honest..... The little Owl is a lovely place, quirky, local, and usually a fantastic experience but for reasons not common Sunday just didn't match to previous visits.
Judith Lomas . 2024-10-07
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Not just saying it but the food AND service was amazing! Such fresh food and great portion sizes and such value for money. Staff were great and very friendly! Cant recommend enough! Our service by Phoebe was second to non a very warm and welcoming server!
Dan Brown . 2024-10-01
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Had the Sunday roast, roast pots weren't very nice, they were chewy all our table left some of their potatoes and not enough gravy.
SCoop R . 2024-09-29
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Phoebe, was a lovely hostess and served with a smile all night.
Callum Miller . 2024-09-24
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Lovely food, drink and atmosphere. Our waitress was Paula who was very helpful.
Pablo Rey . 2024-09-13
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Good food but very slow on the service.
Raj Lama . 2024-09-11
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This is the first time we have flown from Birmingham and we're booked in to the premier Inn. Prior to our stay we were informed that they were refurbishing the restaurant etc. So we booked the Little Owl. All I can say is if we fly from Birmingham again then we will most definitely dine at the Little Owl again. Good service, good food and a good atmosphere.
angie smith . 2024-09-08
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Food was superb, atmosphere was great. Service not so much, waited 20mins to be served after our initial drinks order, then waited again after our food to be asked if we require the desert menu... Then due to us waiting that long to pay I went upto the main bar area to pay.. Need more staff !!!!!
James Clarke . 2024-09-08
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Lovely meal fabulous restaurant and great service from Paula Fish was lovely and crispy!
Martyn . 2024-09-06
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Lovely pub, beautifully decorated with a warm atmosphere, and it is spotlessly clean too. The food was absolutely delicious well presented hot and very tasty. The staff are very welcoming. Our server was Fiona, she was really lovely, attentive and kind, with a very friendly and professional manner. We highly recommend The Little Owl and ate here on two consecutive occasions as it was so fab.
Emma A . 2024-09-05
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Thank you to Phoebe and the rest of the staff. Great dinner and a lot of gluten free options! I had fish and chips and halloumi fries.
Sergio Korchoff . 2024-09-05
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