Based on 71 opinions finded in 2 websites
Based on 71 opinions finded in 2 websites
Opinions
We ate here while staying in the Arden Hotel recently- the food was lovely especially the homemade soup. Excellant! Hot and plentiful with very helpful and smiley staff- its a pleasure to eat in there- thank you all.
N3571LRsuec . 2024-02-26
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The Arden Hotel was clearly sign posted which made locating the Burgundy Restaurant within the Arden Hotel and Leisure Club nice and easy. Plenty of parking spaces, free for customers using the restaurant by validating the parking ticket at reception on the way out. The staff were all very welcoming, smartly presented and professional. Me and my friend went there for an afternoon tea experience which was given as a birthday gift. On our way into the restaurant we were greeted by Jane, who effortlessly catered to our every need, offering to take pictures of the both of us with our tea, clotted cream and scones, delicious selection of sandwiches and cakes. We both enjoyed all aspects of the visit, Janes added personal touches made it that little bit more special. I would highly recommend to anyone considering going in the future.
lm Birmingham . 2023-12-07
MORE AT Google
Food terrible, Wish id gone somewhere else
Keith . 2023-11-26
MORE AT Google
Excellent service. Wide range of options on the menu. Good food. Reasonably priced.
Carl Gilham . 2023-10-17
MORE AT Google
We celebrated my friend’s birthday with Afternoon Tea in The Burgundy Restaurant. Liam greeted and seated us and was swiftly back to serve us when we were settled. What a pleasant and attentive young man he was throughout our visit. The Afternoon Tea was lovely especially the scones, the only criticism I could make is that the sandwich fillings weren’t the best we’ve had in our birthday teas.
Coastal25386941895 . 2023-08-09
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Worst service ever. I asked for my order 3 times and response was nil and even the bar receptionist was rude and at the end had to cancel my order because I was late for my appointment. Never recommend anybody to go there.
Umair Shabbir . 2023-07-18
MORE AT Google
My brother ordered food for takeaway and I was waiting outside in the car. It took ages to and order never came even after 25 minutes. There was no rush hours. Even receptionist was rude and never appologiesed and we had to cancel the order. Never recommend someone to go there.
Muhammad Asam Shabbir . 2023-07-18
MORE AT Google
Waited an hour for the food and the steak was overly salted, the fish was old and the waiters didn’t pay attention to us. Horrible experience
Estere Lismente . 2023-07-15
MORE AT Google
This is a slightly formal style restaurant, old-fashioned in many ways with dark wood panels and the tables set out in lines. The menu is fairly interesting and will suit most people, but what makes this special are the staff - Olivia and Izzie are extremely good at their job and bubbly. The staff are on the ball regarding allergies and came back with what my wife could have with her Soya allergy, with Pasta and salmon fillet for mains, whilst I had the hot smoked salmon to start and steak as a main. The food was tasty and well cooked. Nice wine list, reasonable pricing, and some non mainstream wines.
Barry B . 2023-06-20
MORE AT TripAdvisor
This is a slightly formal style restaurant, old-fashioned in many ways with dark wood panels and the tables set out in lines. The menu is fairly interesting and will suit most people, but what makes this special are the staff - Olivia and Izzie are extremely good at their job and bubbly. The staff are on the ball regarding allergies and came back with what my wife could have with her Soya allergy, with Pasta and salmon fillet for mains, whilst I had the hot smoked salmon to start and steak as a main. The food was tasty and well cooked. Nice wine list, reasonable pricing, and some non mainstream wines.
Barry Benton . 2023-06-19
MORE AT Google
M42 was busy so looked for the nearest half-decent pub or restaurant before continuing our journey home. We didn't spot we could have just had a bar meal but the restaurant was excellent. The portions seemed slightly on the small side but the quality of the food was excellent and a reasonable price for the level of quality. Also bar prices reasonable.
Gordon-GS . 2023-06-18
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Had a wonderful meal, delicious food - we all opted for the braised slow cooked beef and sticky toffee pudding 😋😋. The service was very slow - apparently there was an issue in the kitchen. Nathan was particularly charming and attentive. And the other waiting staff too. Excellent wine list.
Lizzie Turner . 2023-04-24
MORE AT Google
Another lovely afternoon tea at the Arden Hotel! Delish finger sandwiches and cakes! And Rachel, our lovely waitress, couldn’t have been more attentive! Lovely girl! An asset to the restaurant! Thank you!😀
Soosclk . 2023-02-05
MORE AT TripAdvisor
Had Sunday lunch which was very disappointing. Lukewarm food, overcooked veg, undercooked potatoes and what I guess was reheated meat. Served by a staff member who was new to the job and apparently untrained...he was sent out with sauces but didn't know which was cranberry sauce, mint sauce etc. Surely someone could have prepared him before leaving the kitchen, poor lad. The whole experience needs bringing up to date
Helen68Huddersfield . 2022-04-04
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Went for Sunday lunch today 20th Feb, fabulous meal staff loverly. Will certainly go again.
Peter Stokes . 2022-02-20
MORE AT Google
Lovely traditional lunch excellent service really good atmosphere and nice and relaxing. And the service was excellent.
Bigmac626 . 2021-09-05
MORE AT TripAdvisor
Burgundy restaurant remains our firm favorite as nothing beats the setting, delicious, visually beautifully served food and efficiency of the always friendly staff. Have visited often, will do so many more times.
Emmie V . 2020-12-08
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This is a high quality restaurant which we visit once a year. Last year there was a pianist playing and he was sadly absent this year. I chose steak Rossini, and it came with just the sauce, separate in a little dish, after I had poured it on the steak the pate that should go with arrived with an apology in another separate dish. It was good nevertheless. Service was prompt and congenial and it was a good experience.
Rupert T . 2020-03-05
MORE AT TripAdvisor
We had a very affordable 3 course meal in this restaurant and we could t have been more happy! The food was really nice and the staff were brilliant.
RachTarran . 2020-02-27
MORE AT TripAdvisor
Really lovely xx £20 per head deal was great value, the tables were set beautifully, portions were also great lots of extra vegetables, tasty 😋
1972chelsie . 2020-02-23
MORE AT TripAdvisor
We booked a three course dinner at the Burgundy restaurant as we were staying overnight in the hotel. The food was plentiful, well presented, beautifully cooked and delicious. We could not fault it. We chose a very nice wine at a very reasonable price. The staff are friendly, helpful but not intrusive, they make sure you have all you need for your enjoyment of your meal. The restaurant is well decorated and very clean with a good ambience and a relaxed unhurried vibe. We would definitely recommend eating in the Burgundy restaurant especially if you are overnighting for a flight the following morning.
MarianneMou . 2019-11-04
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Prompt and courteous service every night during our stay. The menu was appetizing and varied enough to keep us going back every night rather than hunt around for a reasonable place after an exhausting day. The staff looked very smart and were friendly and quick to satisfy any request. I really enjoyed every course I ordered. I rarely eat in the hotel I'm staying in but it was well worth making the Burgundy an exception. Lost 1* because the deco is tired and needs updating.
Netschwester . 2019-08-27
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I visit the Arden hotel several times a year for meetings and overnight stays. My Wife likes the Burgundy restaurant so I reserved a table for Sunday lunch. We were greeted on entry and escorted to our table. We were promptly provided with menus and on request ordered a bottle of wine. We ordered starter and main which arrived quickly even though they were busy. Finally deserts were chosen from the trolley. All courses were enjoyable although the prawn cocktail starter was a little sparse served on those tall long stemmed unstable desert glasses, just a minor criticism. Parking is good here which I like.
pugilistic . 2019-04-28
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The quality of this restaurant keeps getting better. The menu choices are good and the quality of the food excellent. There was a pianist playing which was very enjoyable and the service was good. I had scallops and cod loin which were very nice and my wife had a very good rump steak.
Rupert T . 2019-03-15
MORE AT TripAdvisor
Six of us ate here, in spite of being warned that the food was poor, that was unfair criticism. Gourmet it is not, but the simple table d'hôte menu is decent, the service was good food nicely presented and well adequate for £22.50 per head. Wine prices were sensible with a decent selection of acceptable wines (not top notch, but OK). The second night we ate in the adjacent bar, my steak was medium rare as requested and all very acceptable. If you stay in the Arden, don't bother to go elsewhere unless you wish to spend a lot more!
Chris-Brigg . 2019-01-10
MORE AT TripAdvisor
Whilst staying at the hotel 12 of us ate at the restaurant rather than trekking elsewhere. It’s got a dated look in theme with the hotel and offers a very reasonable 3 courses for 22.50. The wine menu was odd and was full of cheap...
tonyscollier . 2018-12-14
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Chose to celebrate my Wife’s Birthday here along with our two adult children. We were greeted with a smile and were seated furnished with the menus. We ordered all food courses accompanied by a couple of bottles of wine. The cuisine was enjoyed by all....
pugilistic . 2018-12-09
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I have known the Arden Hotel for well over 60 years, originally as a green almost" lorry stop" to as it is today, a very well appointed hotel! Living close by I had never thought it as a place where I would venture to for...
HappyVillan . 2018-08-26
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Ate here twice in the evening - 3-course meals were lovely, very generous servings. Bit of a wait for the food and both times they brought my 4-year olds food out last.
GemmaM390 . 2018-08-21
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Des 3repas pris au restaurant, je n’ai jamais eu la chance d’être servie des plats du menu à choix que...
Patricia F . 2018-08-12
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We are here whilst staying at the hotel and was the best part of our stay. The menu is expensive but well worth it.
sallybY6150IG . 2018-07-28
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As we were staying at the Arden hotel we decided after a full day of exhibition at the NEC to eat in. We were not disappointed. The service and food were excellent. The food was delicious and well presented. Excellent menu and Good wines gave...
Onedogonthebeach . 2018-06-16
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Nice table d’hote menu if you want a cheaper option nice staff went as a couple romantic setting Would go again
travellingwilbury084 . 2018-05-05
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We have eaten here before when staying at the hotel and last time the food was quite eclectic I would say. I am vegetarian but do eat some fish , and found it hard to find anything last time and there were different combinations of...
clarkey15 . 2018-04-20
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I went for the 3 course menu - Value wise it was amazing - Quality wise too and Service was equally great too! They are used to business solo eaters! I randomly opted for the veggie options because they sounded amazing and really delivered -...
Nsuzannel . 2018-04-09
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Great service, attentive and professional, good food, the highlight of my stay. I would recommend the steak and the Peroni was chilly
113stephenk . 2018-03-21
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Enjoyable setting with good lighting and white linen covered tables. Waiting staff attentive but the menu had limited choice of hot vegetarian food so chose two starters - one being a cup of soup - and asked for the spaghetti main course dish to be...
Jak M . 2018-03-17
MORE AT TripAdvisor
The food is typical pub food, which is good enough for a few days, the staff are pleasant enough. I had to ask for tables to be cleaned every time I went in but otherwise ok.
Jane P . 2018-02-09
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Had a great 3 course meal here for £22.50 excellent value , restaurant was spacious and well lit . Staff were attentive and food was presented beautifully and tasted great ! Bar prices were very reasonable , it’s a great venue for family get together...
MCHammer1213 . 2018-02-04
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Reasonable food at £22.50 for 3 courses but the food was nothing special and the decor is tired. I thought the £5 supplement for any steak was excessive. Good points were the menus choice and the range of vegetables that arrived with our main course....
G5753VBterryg . 2017-12-24
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Food was cold when it arrived. When replaced was still uncooked. Staff Attitude was unhelpful Save your money and eat elsewhere
UkBez . 2017-12-12
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Food was wholesome and tasty at a reasonable price. Not sure about the steaks as they called them ribeye beef and Rump beef, if they are steaks you would call them steaks surely. My colleagues had the various Burgers throughout the stay and they said...
mr_db7335 . 2017-08-05
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The food was delicious and there was a good choice too Male waiters were great. Would def recommend if staying in the hotel
Sandrapaulsophdan . 2017-05-17
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Is definitely a must! Love the food there. I always visit this restaurant when I come to the hotel. The menu tends to change regularly which has its pluses and minuses but overall worth it!
Veks-12 . 2017-05-14
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Decided to have a late lunch here in the bar and the food was really good, we ordered a burger meal each and it tasted great and it wasn't tiny portions either, very reasonably priced food served.
Simon P . 2017-05-08
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My wife and I enjoyed a very relaxed Sunday Lunch here. As usual the staff were very welcoming. The first courses were tasty, and I had the beef for main course, it was a change because I would normally have lamb, but I was not...
Patbermac . 2017-04-26
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Came with my mom & mother inlaw for Sunday lunch 02.04.217. First impressions very good. Table nicely laid up, table cloth, cloth napkins, sparkling glasses, jug of water. Service professional and friendly. (Thank you gentlemen) Excellent Sunday menu, plenty of choice with options other than...
GAILBirminghamUK . 2017-04-03
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We had a meal here prior to going to a show at the NEC. Courteous welcome, the choice of menu was good and the food was served hot. Pleasant and efficient service.
Shelagh P . 2017-03-24
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Excellent Food in large area. Menu was not well organized, but staff offered well on options outside the bar Menu. I had the Pork Fillet, it was Great after a Garlic Bread NOT on the Menu. A Colleague had a Nacho option that was large...
Ricky M . 2017-03-21
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Had the set menu which was great value, food was lovely and served in a timely manner. Staff very accommodating. Would go again.
JackieV76 . 2017-03-05
MORE AT TripAdvisor
quality of food is very good and good value shame its in such bad surroundings(the hotel) badly in need of update. Staff very good
paulmeehan2 . 2017-01-26
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Had an evening meal at the restaurant is found staff attentive I had mackerel fish cakes starter which was delightful and perfectly flavoured Seabass and vegetables main was ok the fish was nice but the roast potatoes were hard and the veg was poor the...
Sylvia T . 2016-12-30
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Restaurant part of the Arden hotel. Large and quiet when I was there so good service. Nice steak and skinny fries. Bit expensive but very nice. £5 cheaper and would be five stars.
andypusey . 2016-11-30
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Sunday night meal after a show at the nec. Pleasant staff. Reasonably priced set menu Tasty food and plenty of it This was the best part of this hotel.
darralldj . 2016-11-21
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would recommend this restaurant had a fantastic meal here the food was 1st class nice and tidy only thing I could wince about is ordered drinks and we had to ask twice where they were the manager was very friendly and like a whirlwind but...
angelaclark2015 . 2016-11-14
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We had the first day of a Christmas menu and it was really tasty. Menu was different to the ones I am familiar with. Price was great. Staff was professional and pleasant. The food was freshly prepared, hot and had a lovely presentation.
cornwalllord . 2016-11-10
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Reception forgot to book us into restaurant 1st evening and when we got there told no tables until 9.15 p.m. I explained that I was on tablets and could not wait until 9.15 p.m. told no tables explained again on tablets and could not wait...
Yvonne68 . 2016-11-07
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Staff great especially girl with very long hair tad slow service but lovely people and place. Soup tasted like bisto gravy with oinions that were boiled to much. Desert was nice but sponge awful like a heavy slab of cake. Coffe and sparkling water very...
710sharonm . 2016-10-20
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Terrible service, unimaginative and tasteless food with very limited vegetarian choices.; not recommended
jane b . 2016-10-09
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I did actually expect a somewhat different dinner. The food was nicely presented but the taste didn't follow. Floor personnel has all the stiffness of the fine dining, but again the service provided is not impressive. There's lot of room for improvement, really.
EvelyneA154 . 2016-09-19
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My husband and I stayed the night at this hotel prior to our holiday abroad and invited two friends who lived near by to join us in the Burgundy Restaurant. The food was delicious and the staff were professional and friendly especially the restaurant manager....
Susie P . 2016-07-25
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Excellent service and delicious food once again. Reasonably priced for 3 course Sunday lunch. Will definitely be returning. Highly recommend a visit! :)
MissDoherty . 2016-07-25
MORE AT TripAdvisor
Good food , a little pricey with small portions . If you want normal portions then the hotel bar does bar food. Staff worked hard at presentation and made sure you were ok.
Mac-Kenny-Camera . 2016-05-12
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While staying at the Arden for a trade show in the area my coworker and I decided to eat at the restaurant and we were very pleased that we did. The service here is excellent and the meal was truly delicious. This restaurant has a...
rodvilencia . 2016-05-05
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I was staying at the Arden Hotel & Leisure Club and the Burgandy restaurant is part of the hotel. As I was only staying one night, I decided to eat here. I was not disappointed. The menu has a small number of starters, mains and...
AlexKrycek . 2016-04-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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609 Opinions
Great little not so little pub. Food was lovely. Great atmosphere. Beer is on point. Staff handling a busy bar like Champions and the place is always clean. Definitely worth a visit
3245 Opinions
We came here for Sunday lunch and we were not disappointed. Just wow. Everything about this place is amazing. The staff are so welcoming and friendly. The place just feels so homely. We didn't call to book until the morning of our lunch and they managed to squeeze us in. We both had a starter which were both DELICIOUS. And as for the main, well, check out the pictures. It was a fantastic experience from start to finish. Thank you for having us, we will be back!
1076 Opinions
We had a very enjoyable meal today. The food was great and lovely customer service by Luke. He even brought our dog some treats over. We look forward to returning again.
1141 Opinions
Bad customer service, we were ignored while waiting to be seated, others jumped the queue, then we told her that we were next to be served. Then she abruptly told us 30 minutes waiting time, there were 3 / 2 seated tables empty. Never go back again with this attitude and bad customer service.
597 Opinions
Another excellent visit, delicious food and great service. Totally recommend and trying the Sunday lunch next as suggested by Andy