Based on 1.693 opinions finded in 2 websites
Based on 1.693 opinions finded in 2 websites
Opinions
One star is too much!! Not allowed to use the word c-r-a-p, but their food is terrible. See the so called ultimate burger for £11.00 plus incl a drink (drink was ok) photo. Supposed to be served with lettuce, tomato, dill and burger sauce. Lettuce as shown in the photo, two scrag ends of tomato, no dill, onion, burger sauce. 12 chips and 4 so called onion rings. When I complained there shrugged their shoulder and said "that's how it comes"
John Bunkell . 2024-05-09
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Always a good time at Wetherspoons went there for tea,food was good and decent sized portions. You can have either alcoholic drink or a soft drink included with your meal cheap and cheerful.
Lynn Nelson . 2024-05-07
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Food ok but lukewarm. Felt like it had been sitting around for 5 mins before it was served. Basic.
Gary Morton . 2024-04-15
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i am a regular here and this is always a clean and consistent wetherspoons, great servers for good value food and drinks, and today was another perfect hospitality experience
StephenJames50 . 2024-04-11
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No Abbott yet again, only 1 staff member on a Saturday at the bar.
Andy Evans . 2024-04-06
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Central location and car park round the corner. The Spoons offering is unpretentious and very fair. Pizzas and grills well prepared. Breakfasts very popular. Zana red wine is less than half the cost in posh nosh place, and just as drinkable. Fast delivery at peak times. Ideal for children. Can be a bit hot and sweaty when busy, and table clearance could improve. Bit of outdoor space. Overall excellent value, especially in Ilkley. The Wetherspoons formula is a work of genius .
John Flanagan . 2024-04-04
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Manager was rude and very unprofessional. Severely disappointed, and would recommend avoiding, and instead opting for some much better pubs around Ilkley.
Jack Bradshaw . 2024-03-31
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Always excellent service, superb pizzas, and breakfasts. Great value.
Pick Pickering . 2024-03-25
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Quiet coffee with a friend. Decaff available. Free refill.
Hilary Crook . 2024-03-24
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Food is delish, lovely drinks, tidy pub and really friendly staff, will deffo come back soon!!
Phoebe Hemming . 2024-03-23
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I had the eggs Benedict. Very enjoyable, Emilia was super friendly. Very good breakfast
Mr Bardsley . 2024-03-23
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Good quality food and really nice friendly service. A top Wethersoons would visit again 👏🏼
Thomas Ogden . 2024-03-23
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I really love this place. Smaller than most weatherspoons, giving it a much cosier atmosphere. The staff are great, professional and friendly. The food is good too, especially the steak! The chefs here do a super job of getting the steak exactly how I like it!!! 👍
Dawn Churcher . 2024-03-23
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The staff are amazing and so helpful, my favourite spoons to visit by far, food is always amazing!!
Amelia Laidler . 2024-03-23
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Our chosen Wetherspoons, always great food and friendly service. We come once a week to this spoons and cant fault it!
Joe Tetley . 2024-03-23
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Finding it really hard to knock this place! 5 stars across the board! Great selection of real ale. Great selection of craft cans. Food really reasonably priced, especially for Ilkley. Staff are really friendly and helpful, a big shout out to the manager Em and kitchen manager Katie! Will 100% be returning, my new favorite Wetherspoon pub
Aaron Barrett . 2024-03-23
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I recently visited Ilkley and I called into the Lister Arms for a couple of pints and an evening meal on two consecutive evenings. I had the mixed grill which was OK and a curry on the second night which was nothing special and struggled to be average. The Lister Arms is certainly one of the better Wetherspoons pubs in terms of cleanliness, atmosphere, service and clientele. The food and drink is still reasonably priced however the food is only of average pub quality. The toilets are clean, convenient and can be found without following one's nose.
Birds and Other Wildlife . 2024-03-21
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We were taken to lunch by friends and we were really impressed. Food and prices were excellent. We will now try our local Wetherspoons and hope its as good.
Janet Cawley . 2024-03-20
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The food isn't good at all. A chef who can't cook eggs? My eggs were in a triangle shape and were horribly over cooked. Like they had been in a tray under the lights for ages and then sliced. Two bits of tomato mush and a greasy mushroom didn't help. My partners eggs benedict were rock solid. All this plus no coffee available. Won't be in a rush to come back.
David potter . 2024-03-16
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Friendly and helpful staff. Excellent food with a good selection at reasonable prices. Good selection of beers.
Keith Winch . 2024-03-16
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Been here a few times with friends for a long, liquid leisurely lunch! Great value food and drink. Can't wait for next time!
David Roberson . 2024-03-11
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Lovely pub and staff. Food and drinks were amazing!! Definitely going to be coming back.
Pagan Hobson . 2024-03-07
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Smallish, busy spoons. Not many free tables and those that weren't taken were stacked high with dirty crockery and glasses. When we did get seated app service was quick and food the expected standard
Richard Brewster . 2024-03-05
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Just a quick drin but very pleasant. Will go again.
Denise Lewin . 2024-03-01
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Although it was busy and service was quick the food was cold not even Lukewarm was disappointed
janet Johnson . 2024-02-15
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Place dirty needs good clean,staff okay, food poor cooked here. Bad avoid Ilkley
Jay PROCTER . 2024-02-14
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Lovely clean establishment. Service using the app was very efficently quick. We only called for a drink. However, the food being served at the table looked very nice.
Paul Taylor . 2024-02-14
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A typical Witherspoon nice to see friendly staff and a clean place the beer was good too one of the better Wetherspoons
Terry Pilotille . 2024-02-11
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Food came very soon after order and a small fish and chips and the fish came put smaller than my hand and I have small hand. I carry on eating and find hair in my curry sauce.
Edward Poole . 2024-02-07
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Its weatherspoons 3 stars is good for what you get and the price you pay. Ordered food, which they seem to have forgotten about. I addressed the matter with a member of staff. they rectified the problem with my main and a complementary dessert for me and my partner.
Stephen Kenworthy . 2024-02-06
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This is a great Wetherspoons. The prices are brilliant, as always. The food is good quality, the staff are very friendly, and it's a lovely atmosphere....
Richard Aitken . 2024-02-02
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Standard Wetherspood food but the pub is very busy and a nice atmosphere.
Denise Vickers . 2024-01-31
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Love it here fabulous atmosphere and the value is amazing 👏
Beverley Bilaszewski . 2024-01-28
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Below is my previous review from last year. Unfortunately things have changed, food was cold, half was missing, staff were rude, dismissive and miserable, and even the pint was a clear inch and a half missing. The only saving grace was the steak was still cooked correctly. ..... Good god, the great unicorn, the golden fleece, the Wetherspoons that know how to cook a steak correctly without setting off the fire alarm. This place is such a rarity that I had to list it this way. I would absolutely recommend this place.
The House of a Thousand Sins . 2024-01-26
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We cannot praise the staff enough on our visit today . Jed was so friendly and efficient , he could not do enough to make sure we had a great family meal out . 15 of us in total all more than happy with every meal . Even provided plates and spoons to eat our own birthday cake . Skipton is our nearest Wetherspoons but we always travel further to ilkley . Today proved yet again why we do . The bar staff and Emmy who made this possible were all fantastic . Thank you all ,,, sorry we will be back .
Sandra Lund . 2024-01-22
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A pleasant visit to a Spoons that l use to visit regularly a few years ago.Better,friendly and more efficient service at the bar than I remember. Pity the self service machines (both) ran out of coffee and milk at the same time! I was on ale but my partner was miffed (designated driver).
Gerald Laycock . 2024-01-17
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Saturday afternoon 5.30pm. Tables covered in uncollected dirty food utensils,cutlery,plates and glasses .No one collecting. Menus removed from tables when we went in. Flattest pint I've ever had. Walked out!
Barrie Webb . 2024-01-15
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Place has hit an all time low with present management(unfortunate looking fellow bald glasses petulant attitude)terrible service and awful attitude Wetherspoons recruitment process needs seriously overhauling if this is the best they can do!expect more complaints about this joker
Ozzzy Beno . 2024-01-09
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Visited today for breakfast with my partner. Both breakfast orders were served with error… additional egg missing and no sausages served with large breakfast. Additional order of black pudding arrived but was cremated and almost inedible. Very shocked and disappointed this is accepted in Ilkley. Staff tried to resolve whilst breakfast went cold. Terrible overall.
Stephen Muir . 2024-01-07
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Now I don't expect Michelin starred food in a wetherspoons, but this was terrible, there were 6 people in this big pub and myself and my wife were the only ones who had food. Both our meals were dried out, cold rice, majority of it was unedible and disgusting, waitress never asked us about the full plates she was taking away, completely disinterested, no excuse for this, zero customer service. I'd say you get what you pay for but no one deserves to be srved this muck,, head office will recieve this same review,
wilsonsnotwithus . 2024-01-01
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The usual Spoons menu at reasonable prices which include a drink. Plenty of choice including veggie options. Promptly served and piping hot.
Marty C . 2024-01-01
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The bar staff and floor staff were absolutely excellent, the food was hot and we even got a member of staff asking if our food was alright, I actually asked for Manager to commend him on the staff
deborahhO8736EV . 2023-12-31
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We come quite often with our clients who have learning disabilities.They couldn't be more helpful and always make us feel so welcome. Food is always good too
Salfordnick . 2023-12-19
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The manager with the specs was absolutely useless and claimed that giving my drinks to the people next to us was “my (authors) problem and not mine (the managers) ” however em and (i hope i’m not butchering the spelling) maganu were able to resolve the issue quickly (we had been waiting an hour and a half for 2 vodka and cokes)
Buu . 2023-12-17
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An excellent group booking at Christmas as we have for the last 5 years of Local Scouts Leaders - super Manager and staff so supportive
davidsH3309OP . 2023-12-16
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Great service as always. Em is fantastic, always great service and a real credit to the pub.
Tom Harris . 2023-12-14
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Great selection of beers, always in good condition. A special mention to Connor who didn't stop working all night but was still really friendly.
Rob Poole . 2023-12-14
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I find it hard to knock this place, always quite a few in, but big enough to cope with a group of us (sometimes 12 or 15 of us) without much difficulty. Food is not bad, fills a hole and certainly cant be knocked for the price.
Stuart Lawson . 2023-12-12
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Great historic pub, now run by Wetherspoons. You know, it's a Wetherspoons, you know what you are going to get. It's good value for what you get. Just don't go expecting Michelin starred food. Relaxed, fun, good for kids.
Mike Davis . 2023-12-06
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Deleted my earlier review, Abbot on and in form. Helped me wash down a all day brunch for less than £7. Shame it's treated as a kindergarten by some.
Andy Evans . 2023-12-01
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I was shocked you don't have to hike to the toilets they are on same level as the pub! 🤗🤗 Lovely staff.. only has chocolate cake and drinks.
Kay Smith . 2023-12-01
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Unfortunately, not a pleasant experience. Tasteless food... the grill chicken burger felt like a boiled chicken burger. had a portion of chicken wings which was stinking. one of worst food experience in a pub. Unfriendly staff.
kailas lad . 2023-11-24
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Superb atmospheric pub. A pleasure to visit
Andrew Beaumont . 2023-11-22
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Superb.One if the best Spoons I have been in.Ordered via App to avoid queuing. Ice cold drinks arrived in no time and delicious meals shortly after.Follow up drink likewise. Staff were great and for 6pm on a winter Tuesday atmosphere was good.
Tim Cannon . 2023-11-22
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Two lovely meals well cooked and presented with drinks.
Colin Beckett . 2023-11-07
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always good service and food and i visit here often spacious and a lovely setting love this place and always call when in ilkley great value . . .
StephenJames50 . 2023-11-06
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Great Jewel of a Pub shame about Ferrel noisy,Rude screaming kids and feckless parents who have no respect!!! for others.,Lovely atmosphere and food ,drinks v good value..Bar Staff fantastic but you have to Que for 15 mins to get served infuriating!!! but need more staff would go back but would walk out if Ques in the future
edy Johnson . 2023-11-06
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We didn't eat here so couldn't give that a score, but the beer was excellent as was the service. We will be coming back again for certain
cumbrian homestead Cumbrian Homestead . 2023-11-05
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If there was 0 star i would’ve given it that. The waiter was serving not nothing but sass and a half cooked pizza, very rude.
Safari35724814873 . 2023-11-04
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Absolutely the best spoons in the UK I work all around the country and spend a lot of time and money in the spoons and I have to say ilkley has by far got the friendliest and most polite staff I have encountered ten out of ten
Karl Chidgey . 2023-11-01
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We were here for a booking and are here a lot. Catherine is absolutely exceptional & has a beautiful demeanour & always attentive to guests. Brilliant service always every time with a smile on her face. Always Polite.
263cheriew . 2023-10-28
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It's Wetherspoons. You should know what to expect. For the money an adequate quantity of adequate food with quick service then back to doing what you were doing. It'll do for me.
Peter Stevenson . 2023-10-28
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Catherine was absolutely exceptional & has a beautiful demeanour & always attentive to guests. Brilliant service always every time with a smile on her face. Always Polite.
Cherie Wright . 2023-10-28
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Lovely place great bar staff and food is good hot and on time selection of good beers in a lovely pub
Stephen Chambers (Popmyster) . 2023-10-27
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Tables very close together and haphazardly set out, some left for a long time before being cleaned. Ordered boneless chicken basket which INCLUDES coleslaw and BBQ sauce. Except there was no coleslaw. Gave up trying to attract attention of waitress who was stood near the serving hatch and walked over and told her of the omission. A minute later she came over to my table and said abruptly "We've no coleslaw, sorry" and turned and walked away. So rude. No offer of a replacement item. Won't bother visiting this place again,
SusanLH25 . 2023-10-26
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Great welcoming place, great food and good pint at very reasonable prices unlike the rest of the pubs Always visit there when I'm in ilkley
Mick M . 2023-10-18
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Very quick service, nice food and drinks at a reasonable price. I recommend the Wetherspoons Lister Arms...
David Evans . 2023-10-16
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An upmarket Wetherspoon's! Seriously all the usual Spoons stuff, but clean and nice.
Nick Binns . 2023-10-05
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Sausage sandwich cold with no butter on bread My wife had American breakfast said it was good
Dennis Splain . 2023-09-27
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Popped in here on a Sunday evening for dinner. It was well presented and organised. We had veggie sausage and mash and a pasta dish, followed by pancakes and apple crumble. Food was served quickly, it was hot and tasty. Beer was good too. It was clean and had a decent atmosphere, all staff were friendly and efficient.
OOK_Librarian . 2023-09-20
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My wife has Food Poisoning; being sick stomach cramps a high temperature feeling generally unwell – such as having aches and chills. She had the steak on 14/09/2023 at 8:00pm. This has been reported to Bradford Council Food Standards Agency
Ian . 2023-09-15
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Hash browns are over baked and hard to cut never mind eat 😟 Bacon, Sausage perfect. Eggs over cooked. Toast perfect. Service fast.
Cath H . 2023-09-12
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Very nice place for lunch nice and cosy just make sure you get what ask for when ordering your food slight discrepancy on the veg all day brunch
Ian Sainter . 2023-09-09
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Disappointed to order food but to be told 20 minutes later what I'd ordered wasn't available, to be fair my next choice was promptly brought to the table but my second choice worked out cheaper, asked if I'd be refunded the outstanding amount and was told it would be sorted, 30 minutes later no comeback and a train to catch so a few pound out of pocket, not a great deal but unprofessional in my eyes. Food was good, drinks good but to take 20 minutes to realise and get back to me an order was unavailable and to not get back to refund for the overpayment was really poor for me personally, no communication between kitchen and bar staff from what I gather, however one lad working the bar with a disability was brilliant, had good banter with him and the lad was working his socks off so no complaints with that lad whatsoever, an employee they should be proud of
Kristian Clark . 2023-09-05
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Good town centre location, very good prices.
John Young . 2023-08-22
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The steak was not cooked properly
Sue McCrone . 2023-08-20
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Lovely person at bar. Two decent beers were on later, then not on. Very odd two curry options not available at 7pm. Need to sort beer and food issues out
Mike Cooper . 2023-08-18
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Very busy pub clean and friendly too
Judi Grant . 2023-08-17
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Great place, good beer and food.
K Mata . 2023-08-15
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This is possibly the nicest JD I've been in
James Sutherland . 2023-08-13
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Fairly newish Wetherspoons, decent service and prices.
Nick Bowen . 2023-08-11
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It was packed and inaccessible for more than one wheelchair user.
Daniella Jade Lowe . 2023-08-11
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Nice pub but the food could be better.
Big Gee . 2023-08-10
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always an excellent place to visit i am here often for drinks and food very consistent great service, food and drinks a young manager i see often is always on the ball very good at his job and makes you feel very welcome and a pleasure to see a professional at his work tasty food and great prices the best
StephenJames50 . 2023-08-09
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It's a spoons. You get what you pay for.
Peter Byrne . 2023-08-08
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one of the better Weatherspoons .
Philip Sheaf . 2023-08-08
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As a result of eating at this pub, I ended up in A&E after a casual approach by staff to dealing with unfamiliar allergies. I now advise friends and family to avoid eating here. Customer service following this event was horrendous with an embarrassingly incoherent copy and paste email being sent to me directing me to their solicitors before they even attempted to deal with the obvious issue. Truly awful experience and one to avoid.
Monique McDonald . 2023-08-06
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Please read all my reviews and know that this is a genuine review of Ilkley Wetherspoons. The visit here resulted in me being taken by ambulance paramedics to A&E in Airedale. This was as a direct result of cross contamination of allergens due to lack of allergy awareness by staff on duty at the time and the staff thinking that allergies are funny. In writing of this to the management, I received an incoherent response basically directing me to their solicitors. At no point did management show any concern for my wellbeing, or genuine remorse for extremely poor hygiene practices. The letter I received which I am happy to share was cut and pasted from other complaint letters! IF YOU HAVE ALLERGIES, INTOLERANCES OR HAVE COELIAC DISEASE, I would strongly advise you to avoid eating here. Fortunately, other places offer exceptional allergy awareness and amazing service and you can read of these places in my other reviews (most of which are 5*). I hope other people who have had a poor response from this place take the courage to speak out.
MMcDonald17 . 2023-08-06
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Just come from having breakfast at the Lister Arms, at the cost of food you are lead to not expect amazing quality but not only was the food dismal but so was the service. The left hand didn't know what the right hand was doing. We ordered a traditional breakfast and eggs benedict with a side of mushrooms and tomatoes and a coffee each. As I was getting myself and my husband a coffee I noticed the cutlery to the side of the coffee machines so I helped myself only to have the server later bring me some and roll their eyes at us when they saw we already had it. Not long after waiting for our food we were told that we couldn't have poached eggs with the eggs benedict due to them not having any poached eggs but we could have fried eggs, obviously we now know that the poached eggs must be delivered that way and not totally preped and poached on site. Due to my husband not wanting fried eggs on eggs benedict he asked if he could swap his meal totally, the young woman serving us had to ask if this was an option, as he was allowed he asked for an American breakfast only to be told he could only have a small one as a swap so we asked if he could have a normal sized one and we would pay the difference, again the server had to ask so she went away to find ourt only to not return with an answer. After 10 minutes of waiting my husband went to the bar to find out what we could do, after explaining to the bar staff what was happening as they didn't have a clue he paid the difference for a normal American breakfast. Now the food arrives with no sides that my husband wanted, when questioned the server explained that they had been added to the traditional breakfast even though they had been ordered as extra sides separately to the breakfast. Now back to the quality of the food, the majority of the traditional breakfast was left on the plate due to it all being slimey and tasting like plastic and the america breakfast wasn't much better with the pancakes being more like hockey pucks. All in all a terrible experience with food and service in a The Lister Arms.
Laura Jayne Watson . 2023-08-05
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Pleasant and civilised with the usual fair.
Ian Wilkinson . 2023-08-05
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If you are a wheelchair user, do not bother. Dinning tables all crammed in. together Difficult navigating around them without disrupting other diners. Not a nice experience. Also no where to have that casual social drink anymore. Have replaced all the wheelchair friendly tables with those high bar stool tables. Far too high to be able to put your drink down. Probably the worst wheelchair friendly pub to visit in Ilkley SHAME ON THEM. Peter, X regular visitor
Peter S . 2023-08-02
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One of the better Wetherspoons I have visited. Staff really efficient. Quick to serve us at the bar. We then sat down and ordered food from our table using the app. 3 meals with 3 alcoholic drinks for less than £30. Ok food isn't the best you will ever get but it's excellent value. No complaints from me or those with me. Also again good to see staff quickly clearing tables and wiping them clean once people had left.
Peter O'Sullivan . 2023-07-24
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This has to be one of many wetherspoons pubs in the UK. As soon as you walk in you can tell its a wetherspoons from the decor, the lovely cheap drinks and the carpet. The doors are all made of lovely wood and the tables weren't too sticky. The food was excellent and the prices cannot be grumbled with. The staff were lovely and they even have an app so you can get table service if you so desire. There is also the traditional method of ordering at the bar, should you still wish to do so. The toilets aren't as typically "miles away" as many of the other venues tend to be, with only a medium walk to get there.
onza22 (Onza22) . 2023-07-20
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The breakfast was only just warm and the pizza burnt round the edge but they tasted ok. The staff aren't very customer focussed and one was quite rude. I usually enjoy weatherspoons but this was the worst one I have visited. I would revisit but not expect too much.
Lynn Beresford . 2023-07-19
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We decided to call in for a meal as we were shopping in Ilkley.My wife suggested I had a steak as it was steak night big mistake.I asked for it medium and it arrived it was medium rare but that wasn’t the problem.It had a lot of sinew and was very tough to eat.So I decided to bring it to the waiter or managers attention.They replaced the steak and the second one was just as bad.I left it in the end had the potato and peas .A member of staff cleared the plate and I said it was tough again and he just grinned and walked off.We eat quite often at Wetherspoons and food is usually good.
colinh809 . 2023-06-27
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The place was nice but unfortunately the chicken that we ordered was tasteless and tough.
Mary Walton . 2023-06-25
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Disappointed meal! We had scampi& chips the chips and peas were cold! Staff never came to ask if meal was ok which they fo in most Wetherspoons. When someone finally came to clear our plates-20mins after we had finished we said we had not eaten the chips cos they were cold we got a very offhand sorry! Bar staff did offer fresh chips but we had eaten the scampi! Had to have crackers and cheese when we got home. We have had this problem before here time you got it sorted, We eat at Wetherspoons at least once a week and find this is often a problem - is it too much much to ask for food to be hot?
Violet C . 2023-06-22
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Loved it. Went before a show. Then went back after. Nice staff and atmosphere
Pete Shields . 2023-06-21
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Used spoons before seeing a band in ilkley. We had food and drinks. Staff were good with service. Drinks cheap as ever. Food was good for what you pay. No complaints. Used the app to order food. Big space and nice local pictures references. Would visit again.
Neil Kennedy . 2023-06-18
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Nice place with friendly staff and quick service...
Garffey . 2023-06-18
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