The Lilly in Conwy - Phone Number, Reservations, Reviews

Stopped here for a cuppa,after a walk Ordered cheese a biscuits. Biscuits were stale grapes looked like they'd been there for days. Cheese was OK. Not a good response when I asked to have fresh biscuits.

I can't comment on the rooms or meals as I only popped in for a drink. The inside lounge is comfortable and nicely decorated. The loos are clean. The staff are extremely professional and friendly. Talking to some of the other customers who had dined congratulated them on the quality of their meals, especially the mushrooms in toast. I will be going back for a meal on my next visit to Llandudno.

Beautiful location on the Bay. In the afternoon and evening sun on their terrace with a view. There is no service on the terrace. Go inside and take a beer outside.

Really lovely food. Friendly. Great setting. Dog friendly. Would highly recommend.

We stayed for one night in the rooms and had a meal in the restaurant. The room was lovely overlooking the sea. The food was also very good and the staff were very nice and helpful It was just around the corner from the main town area as well. Would definitely visit again.

We had a nice cup of tea in the bar looking across the west shore.

Grumpy service and not family friendly. Food was good but the service was constantly making it known that we were not very welcome. Disappointingly not recommended.

Lovely location. Great to watch tide coming in. uperb breakfast with great view from restaurant. Staff very friendly. Easy to park.

We had a great night here in Llandudno. Comfortable room, good food and friendly people. Nice area to walk from and the main pier area isn’t far away.

Great place near the beach, indoor and outdoor areas. Good food, especially the grazer menu.

Before i start the place is really nice friendly staff exellent breakfast all very pleasant, however we stayed in room 4 last night 17/08 and all I can say is what a let down the bathroom was very glittery, the bathroom toilet seat broken. The room as you will see in the pictures was absolutely horrendous I didn't want to spoil our night away so stayed quiet but please sort this out as it spoiled a lovely night away. The wardrobe was very thick in dust baring in mind it was only 5 ft tall ish so you could clearly see the dirt the walls were clearly suffering from a damp issue plaster off all over the coving was rotted above the bathroom just really grim, please check before booking the rooms are maintained as i payed £120 for the night in a superior sea view room not happy.

We had 2 nights here the food was really nice and the bar restaurant area nice and appealing The room desperately needs updating the toilet seat was loose the shower was a pain to get warm water the shower tray had a big hole in the front and the shower doors didn't close properly because the runners were either broke or missing The bed was comfortable and the room well presented The WiFi didn't exist

Mediocre food, a bit tasteless, would not visit again. Very nice staff.

Stopped for a pint and some lunch for the kids. Nice location and very good service. Can't comment too much on the food as my partner and I shared some chunky chips but they were really good. The kids ate all their food (chicken goujons, chips and beans and tomato pasta) so top marks there. Location is great, away from the hustle of the main tourist parts of Llandudno with a kids park across the road and great views across to Puffin Island and Anglesey.

Stopped off for a lunch and a meal today(sunday) on way past coming home to South Coast. What can I say bar and waitresses were fault less as to the food we both has starters and roast pork Sunday lunch and have to say fantastic all fresh cooked not catered in. 100% recommended from me value of quantity and quantity keep good work up. I am that impressed I am going to rebook long weekend and stay even though its a 700 mile round trip.

Always visit The Lilly when we visit Llandudno, excellent service, very friendly staff , great atmosphere, and brilliant location. Definitely recommend it..

Nice rooms, good food, helpful staff. Great location

The staff were great when we arrived in the evening. Had dinner in the brasserie, the burger was very good, as was the pizza. Good selection of beers and spirits. The room was large with a very unusual bathroom, great shower and a sea view Could have been a bit cleaner though. The gent running breakfast Saturday morning was efficient but not exactly cheerful or welcoming. The breakfast was pretty good, nice coffee and juice, but only one sausage and no choice of eggs was offered. Overall pretty good and I would go back and stay again.

Have a shandy in there from time to time, great place friendly, very clean, views of mountains and great orme, will be visiting again soon I guess

Lovely bar area and amazing beer garden with amazing views of conwy mountains ⛰️. Friendly staff and the best white wine

Hotel bar opened to the public. Good sized area with log burner at one end of the bar, at the other end is the bar. Another room adjacent to it which was more like a lounge area. A few tap beers and one real ale available, descently priced. Staff were friendly and polite. Decorated out nicely, dog friendly too. Good visit.

Great location, comfortable room with lovely big canopy bed. Breakfast was delicious. Yes, the place needs redecorating in places, but bathroom and shower was good, which is important. We paid a reasonable price for our stay, we thought it very good value and would return should be come to Llandudno again.

Nice place, friendly,clean and nice views. Breakfast was very nice

Lovely cosy place to stay the room was dusty thats my only complaint and dusty in the dinning area apart from that we totally enjoyed it lovely food breakfast was fabulous good chef we would stay again just needs a little tlc

Had a fabulous meal last night. Service was wonderful and the meals were sublime...complements to the chef! Was not expecting such quality and will definitely go back

Lovely medium sized hotel good food excellent range of drinks and very friendly staff ,lovely views overlooking the Conwy estuary on the quiet west shore side of Llandudno.

Great location free parking. See views Great breakfast

Great place to stop at for a few drinks or to sample the excellent menu

We had the miss-fortune of staying in July 2023. The only good thing about the hotel is it's location, everything else leaves a lot to be desired. This would appear to be a 'one man band operation'. We only ever saw one member of staff, a man with zero customer skills, who hardly talked to anyone. When he did, everything was an effort and he was rude. He was the receptionist, waiter, barman, downstairs cleaner, breakfast chief and person in charge. It said that the hotel was being renovated, but we never saw any builders on the premises and it looked as though nothing was actually being done. The 'barman' (& every other job) decided to shut the bar just after 10pm - when the bar was full with customers and to the surprise of all present. This was despite him saying earlier that he kept the bar open until all customers left. My partner went to the ladies toilets at 10pm to be shouted at by him saying the toilets were now shut and you would have to go to your room to use the toilet. He then left around 10.30pm without saying bye to anyone. So basically there were now no staff on the premises during the night. Breakfast was a chore to say the least. The coffee was empty and my partner asked for some more. She was greated to words such as, "I'm busy and you'll have to wait. I can't do everything". This was his reply to most questions raised. I summary, the hotel is obviously very run down and being operated on a shoe string budget, hence the lack of staff being present. Unless you want self service, I suggest you go elsewhere.

Nice little bar within a hotel. Only had a coffee. Cappuccino was in a mug, no saucer, no spoon and sugar not offered. Used a straw (they were on the bar) for hoovering up the foam. Decent coffee but staff not that attentive. Should have asked but they weren't around long enough to do so.

Stopped for a bite to eat and a beer with my family including the hound .. both staff on duty were very pleasant and helpful.food was delicious

Not worth the price we paid abs room was so cold we couldn't sleep it was 11.5 degrees so paid for 2 nights only stayed for one. Owner did not respond to my complaint. Lunch food was raw and breakfast average . Certainly not value for money and would not return.

I have been to the Lilly and also when it was the Sandringham for 20 years , my Aunty Stella sadly died this month so the family visited Wales and we all had rooms at the Lilly, 6 rooms in all. We also had the wake there and dinner in the evenings . The staff we saw Adam , Paul and Lee were excellent they need to get there pictures up on the wall and take some credit maybe not McDonalds style , Adam as Top Cat , Paul Mr Breakfast and Lee the unflappable Bar Men, I'm sure they all do other rolls but that is what I saw. Thank you to them and also the backroom staff , at our sad time it is a great place to stay all year round.

Breakfast and Dinner was very good 3 nights eating in restaurant staff were very friendly Parking is good outside the hotel that's a big plus in llandudno

Arrived early for check in so had lunch first, the menu was good and varied and food was lovely. Check in was smooth, and the staff very friendly, it's explained at check in that since covid they no longer go in to clean the rooms while you're there but if there's anything you need like clean towels/toilet paper to just let them know and this isn't something that bothered us at all. Room was lovely and clean and had a fabulous sea view. Breakfast was freshly cooked every morning and served with a friendly smile. Couldn't fault this hotel and the staff and really enjoyed our stay here, would definitely stay here again.

We picked this hotel because its on the west side shore for a change and so glad we did. Lovely place loved our bedroom and bed. The view was amazing... A very comfortable night and we loved the sparkling shower room.We had a evening meal before going to the opera which was hot tasty a good choice of menu and good serving Staff great and helpful would definatly reccomend

Stayed here for 2 nights as a get away for 1st year anniversary, unfortunatley room was way below standard for money we paid, cobwebs on walls,hole in wall, filler all in door frame, broken shower tray, missing lights in bathroom ceiling, broken toilet seat, old toilet roll left behind blinds, collapsed chair for dressing table filthy windows in room and in guest breakfast area, resteraunt looked good and its quiete road only good things i can say, needs revamping urgently as we seen alot better for the price surrounding this place

We stayed friday night for a theatre trip. The room was immaculate with everything you needed. Breakfast was plentiful and yum. One minor point picture windows in the restaurant need attention to enjoy the lovely view.

Just returned from a 3 night stay we booked 2 rooms as visited with family. One of the rooms was very bright and light and modern obviously had been refurbished. The other room was mis matched, paper coming off walls and missing lightbulbs from the lights also curtains coming off rail. We were told on arrival that since covid no one goes into the rooms to change towels, linen or clean the room and although I dont expect clean towels daily I do expect my bathroom to be cleaned. I felt the entrance to what is the reception and other areas were very dark and dingy and in need of a refurb.I was very disappointed in our room as the photos looked lovely and our room definately didn’t look anything like the photos. No hot water. I felt there was a shortage of staff and it showed. A positive was the cooked breakfast it was hot and fresh with good produce. I also felt that staff needed some customer service training.

we've just come back from a nights stay at the Lilly. The room was spotless, the staff couldn't help you enough would highly recommend this place,will be staying here again .

Stayed for two nights and was very pleased with the service and room we had nice and clean and very comfortable bed lovely shower Good in the restaurant was very good and breakfast was also good staff very helpful and pleasant would defiantly stay again very pleased

My husband and I spent two weeks here in August and we had a wonderful time. The hotel itself is in the perfect location on the West shore with a lovely beach which was not nearly as crowded as the main beach in Llandudno (which is a 10-15 minute walk away). There was always plenty of free parking and we often sat on the outside terrace of the hotel overlooking the beach at the end of the day with a drink bought from the bar. Without exception, we found all of the staff at the hotel friendly, welcoming and helpful. There was plenty of space and residents had their own dining room and there was also a large restaurant and bar where other meals could be taken. It is obvious that there is still work being undertaken to expand the facilities and we could see that there is in progress what promises to be a really nice residents' lounge being decorated. This did not, however, impact on our stay at all. We had a superior room with a sea view and it really was lovely. It is true to say that the decor, though pleasant, could have done with a bit of a refurb. However this did not matter to us as everything was extremely clean, everything worked as it should; and the view from our bedroom window was astounding. It was a large room with plenty of space for two weeks' clothes and we were able to sit at a little table by the window on two easy chairs to admire the view on rainy days. The breakfast was very good indeed, with the usual cereals and juice, fruit, yogurts and pastries and the hot breakfast was cooked to order and served hot and nicely cooked. You, could, if you wanted, have all your meals at the hotel as snacks were served during the day as well as full meals. We had the Sunday Roast twice and it was really good. All together we had an excellent stay and I would thoroughly recommend this hotel.

Staying in the double room.amazing views and spacious. Food excellent and great value Real little gem 😍

We visited this evening - the staff worked their socks off . We both had the roast beef - really good with a massive Yorkshire pudding and loads of vegetables. Would highly recommend

Great stay here, friendly welcome,gorgeous room and delicious food.we had a dinner bed and breakfast deal which was excellent value

We stayed at the Lilly Restaurant with Rooms for 2 nights. The staff were all very friendly and welcoming. We had breakfast and our evening meals at the Lilly and they were all excellent. This was our first visit to Llandudno and we'll definitely be back. The Lilly is situated opposite the west shore and only had to cross the road to get to the sea. It was perfectly positioned to walk or drive across to the east shore and the busier side of the town.

We called in during a walk for a light lunch and a drink. We ate outside, but were constantly interrupted by eager birds looking for food.

The Lilly is a lovely hotel on the West shore. The breakfast and evening meal was very nice as you can see by my photos. It’s a good 15 minutes walk into the town where you will find plenty of lovely cafes and a couple...

Breakfast was good, rooms are being refurbished but it was clean and tidy, bathroom clean and had a few extras like hand wash sower gel etc, all in all a good stay, we stayed there to see a show Him & Me

a lovely young lady with blonde hair served me to today she’s just to talented and excellent work 10 out of 10

Unfriendly and grumpy barman, was not helpful in any way. Food is less than average when it comes to freshness. Would not recommend

Lovely place but some of the barstaff need training in customer service skills. Ie not pulling a face when asked for hot drinks.

The Lilly restaurant was in an ideal location next to west shore beach with plenty of free parking. We had a room with ocean & Mountain View’s. The room was clean & spacious & plenty of tea & coffee complements. Breakfast was a mix of...

The location is near to the beach with plenty parking space around. We stayed in a room with beach view, it is absolutely stunning. The breakfast is hot and delicious. Will come back again in future.

This hotel was ver close to where we were staying so a convenient place to eat and drink. We enjoyed possibly the best Fish and Chips ever, excellent Good atmosphere and would visit agin if in the area.

Perfect location, located right opposite the playground on west shore beach. Offers stunning views of the sunset. Greeted by friendly smartly dressed bar staff who were happy to take our orders. It's a lovely sun trap out the front and glasses / tables are cleared...

Do not waste your hard earned cash on food at this establishment. At fifteen minutes the food was served swimming in gravy. The roast potatoes were hard, the beef was raw red, the pork was slices of ham, the chicken was ok. The stuffing was...

Stayed here for one night. Lovely staff, very friendly and helpful. We had a lovely room with a sea view. Great breakfast in the morning. The Lilly is in a lovely bay, away from the busier side of Llandudno, with a front row seat to...

3 night stay. large room, great mountain and beach view, free parking out front (for cars) very comfortable room. Quick service for restaurant meal in the evening before we headed out to see a show. Would stay again. Tasty cooked breakfast included in price.

We chose the Lily due to the Dog friendly seating area at the front of the Restaurant..........." Lily Burgers" and vegetarian Pizza were superb - so good that we had a repeat visit later in the week of our stay in Llandudno.

Proprietor misheard our drink order and poured the wrong drink. We thought he was serving someone else at the same time. He was told it wasn't what was ordered and he insisted it was. He was grumpy, appeared in a huff and proceeded to pour...

Another fantastic stay. Been quite a few times now and it just gets better and better. Fantastic views and a wide range of drinks. The food is superb, freshly cooked and is presented well. The staff are also very friendly with a social mention to...

An absolutely fantastic place to stay for a holiday. Good room, food, views, friendly staff - I could just go on and on and on. Our fourth holiday here and it just gets better and better each time! Couldn’t fault them but can highly recommend!...

This is a fantastic location, it made us feel a bit like we were at home. The weather was perfect, the rooms were clean tidy and comfortable, very well equipped. We found the staff exceptionally friendly and very helpful. The meals were plentiful and delicious....

Hired a private room here for my grandsons 1st birthday and would highly recommend. The staff were very friendly and helpful.if we needed anything and the food which was a buffet was outstanding couldn't fault at all would definitely book again for another occasion thankyou...

We decided to visit The Lily With Rooms restaurant for our evening meal, after reading several "GLOWING" reviews. "Best Fish & Chips in Wales", "WHALE & CHIPS" Fabulous. Must be great, we'll have some of that and only £15.95 EACH !!! We had HOLLOW fried...

My husband and myself, had a lovely meal here last Thursday evening 1st June 2023. Very enjoyable and hot could not fault it. Would recommend to pay it a visit. Adam was very informative and pleasant as we had not booked a table but soon...

Nice room with sea view in front of the hotel Very good and plentiful breakfast Walk in front of the hotel very pleasant for walks and the other side of the city very close also to see llandudno differently I highly recommend this hotel

Loverly friendly staff ,bedroom clean and tidy comfy bed, food very good would visit again. good for walking and visiting local atractions.

Great room lovely Decor. clean tidy comfortable beds . Breakfast excellent, good views.lovely walk to beach right in front. Easy walk into town to Pier would highly recommend

The excellent host was friendly and we enjoyed a quiet and comfortable night with a delicious breakfast.

another great stay at the lilly. love the location , nice and quiet in the evening , short walk to the busy promenade ( pier side) . views are amazing , the great orme and bay . hope to be back soon

2 night stay for the second time its always a pleasure to stay at the lilly lovely owner/ staff that carnt do enough for you theres a well stocked bar great menu food always delicious . We had a lovely room with a great view...

Stayed for 1 night with breakfast with my girlfriend. The room had a great view looking out onto the beach. The room itself could do with some deep cleaning, otherwise, it's fit for purpose for 1 night stay especially the cooked breakfast was very good.

Clean and comfortable with an excellent restaurant. Looked after extremely well by Adam and his team.

We arrived to meet with family on a sunny day, it’s in a lovely spot on west shore, great views. The drinks are quite pricey and maybe a few more staff would help as the o was who were working never got a minute. Think...

Stayed here for the 3rd time. Absolutely love it, rooms are amazing, so beautifully decorated, luxury and provide a great night's sleep. The restaurant food is wonderful, very large portions and so tasty. Could not fault my stay. Roxanne, Adam and the rest of the...

Visited overnight for evening meal and drinks for our wedding anniversary. When I said about my problem with stairs I was immediately offered room 1 downstairs, so problem removed, wonderful. The room was spacious and well decorated, very lavish but delightful and spotless. Food was...

Mother’s Day and with friends on a table for four. It was extremely busy, but the staff were very attentive and the service and quality of food was excellent, and drinks when required. Really well organised. I have had friends comment that they were there...

We had a sea view room which was quite large. The food, both breakfast and evening was very good with a varied menu. The staff, as ever, were very pleasant and helpful. Looking forward to our next visit.

Stayed overnight for Husband Birthday lovely little Hotel great staff very pleasant and accommodating Love evening meal and breakfast was spot on lovely evening meal and breakfast was spot on lovely sea view from our very comfortable room place needs an update of decorating but...

We stayed for a long weekend and had food in the restaurant on the first night which was amazing! Best caesar sald I have ever had. Great surroundings and nice atmosphere. Rooms comfortable, great pillows and an amazing view. Some areas looked tired but there...

Lovely day so popped in for a quick drink with my wife. One pint of Ale and one Pinot Grigio. £12. Therefore I officially name the Lilly as one of the most expensive places to drink in Llandudno and I am proud to give you...

Just had another stay at the Lilly. We have never been disappointed when we stay here. Perfect host and staff. Food was delicious and well presented. We always have a great nights sleep here due to the quality of the beds. Can’t wait to go...

My self and my husband stayed in this hotel for the weekend in January for our birthdays. We really enjoyed our break, the staff were lovely they were very welcoming and polite. We had a cooked breakfast each morning and we also ate in the...

Excellent service, the bar man can't do enough for us, incredibly hospitable. Food is beautiful too, well worth a visit. 10/10 x

Been here on a couple of previous occasions and decided to go back as we where visiting North Wales. The views are stunning and the location is very good with free car parking just outside. We where welcomed by Adam who remembered us from our...

Booked via booking.com who sold me a room which was unavailable. However the hotel were extremely helpful and made a room up for me despite being closed that evening. Very nice and comfortable room, perfect location on the beach. Staff could. It have been more...

Well.. what can you say? Actually a lot! Our Superior double room has opulent decor, stunning sea views, and the most comfortable king size bed! Met on arrival by Adam for a quick and easy check in. After a unpacking we had walk along the...

When we arrived from the start the servive was awful. Whilst waiting along time to be checked in we used the toilets, they were dirty and had not been cleaned. The waiting area had left the computer unlocked with guests details available to see. The...

Needs a makeover really . Looks a little tired, we had room 3 which was OK to be fair . Decent clean shower area comfy bed ,adequate TV, teasmade and parking For one night would probably stay again . Place felt a little neglected to...

We stayed in a double room with a sea view which at the price we paid was excellent, breakfast as well was good. The decor in parts of the hotel was a bit dated, bits of wallpaper hanging off, but this didn't stop us having...

A lovely quiet hotel to stay in. Beautiful views across Deganwy and the Snowdonia mountains. Plenty of parking and it's free!!! Upon arrival we were greeted by a lovely young lady who let us check in early and gave us all the information we needed....

We stayed at the Lilly for 3nights last week & had a lovely stay. The location is excellent. It’s opposite the beach on the west shore with lovely walks on the door step. It’s a short walk to the great Orme & Llandudno centre &...

We have returned to the Lilly on a number of occasions, and that in itself is a good review! The staff are welcoming and helpful. Breakfast is well cooked and great ingredients.

We had a lovely stay here. The room was spacious, but in need of updating, but the bathroom looked like it hadn't long been redecorated. The staff were very accommodating and friendly and nothing was too much effort. We had 2 lovely breakfasts both mornings....

Lovely place to stay if you like a quieter holiday away from all the hustle and bustle but still close to all the attractions.The room was spacious and very comfortable and the breakfast was one of the nicest that we have had at any other...

Just an overnight stay and decided on the Lilly as my daughters name. Was initially impressed with the room. Great looking and thought was great value. On closer inspection the damp wall behind the peeling wallpaper and faded chipped table was a disappointment, but to...

The hotel is a bit tired, need updating, wallpaper lifting in the corridors, pipes in bathroom needs painting, cracked shower base. On a positive note, The bed was comfy and a bit soft, room a bit hot even with windows open. Nice white towels and...

Phoned and booked table for two in advance for evening dinner, and on entering, had to go to bar and gentleman behind bar pointed to two tables and told to pick one, on sitting down had to wait a while for drinks order to be...