Based on 408 opinions finded in 2 websites
Based on 408 opinions finded in 2 websites
Nº 2762 in 7028 in City of London, Westminster
Nº 49 of 226 Chinese in City of London, Westminster
Opinions
Food was so late with 0 updates. When driver finally arrived he tried to say heavy traffic, when I asked why he didn't call with an update he said he had no way of contacting us. I asked but you were stuck in heavy traffic and then he replied no I wasn't. Food did arrive hot even though it was over an hour late and they were 'stuck' in traffic.
Paul . 2019-07-12
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We had the chicken Katsu curry and the portions are very small! I mean a few strips of chicken...what a rip-off!
Cesar . 2019-06-28
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FANTASTIC food as ever. The one and only place to order your Chinese takeaway! Not your usual cash and carry rubbish, a lot of effort goes into making and presenting these dishes.
Justin . 2019-05-26
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DO NOT ORDER.... FROM ANYWHERE ELSE. Seriously, the food was incredible. Being in SW London, there are many Chinese takeaways to choose from and trust me, we’ve tried them all. This was BY FAR the best we have tried and will be our new go-to Chinese takeaway.
justin . 2019-05-04
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Lukewarm, bland food. Wouldn’t order again.
KILLIAN . 2019-05-03
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My food was delivered 2h30mins after placing the order and after 3 phone calls to the restaurant...I will never again use Just Eat on a Friday evening
Jon . 2019-03-30
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The customer service at Kung Fu is amazing! I forgot to say that I wanted my soup vegetarian and I called to order new soup. I obviously assumed I would pay, but the manager wouldn’t let me. The new soup was delivered in 10 minutes for free. Will definitely order here again.
Eryn . 2019-03-17
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We mistakenly forgot to mention our buzzer didn’t work, the restaurant called and told us our driver was outside. Small details make for a smooth service
Amika . 2019-03-16
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The most delicious Teriyaki Tofu Bento we've ever tasted. The flavours mixed in perfection. Will definitely order again
Sandra . 2019-03-03
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Really good vegetarian ‘chicken’, portion sizes are decent and good value for money. Our go to Chinese!
Jessika . 2019-03-02
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DO NOT ORDER FROM THE KUNG FU A new low in Chinese.food for me. Watery beef in black bean, flavourless sweet and sour, meagre meat in the special chow mein and stale prawn crackers. Legit disgraceful and terrible portion sizes to boot. I'm shocked
Koben . 2019-02-23
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food came much quicker than expected. I also forgot to order something and the restaurant delivered it within 10 minutes. they are very friendly!
Eryn . 2019-02-17
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Very expensive for portion sizes
Paula . 2019-02-13
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Excellent starters all meal well cooked will go hear again! :)
Mr . 2019-02-06
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Very good food only shame that rice and chicken wasn't separate.
Agnieszka . 2019-02-01
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Food arrived nearly half an hour later than we requested it. The menu has changed and we were rather disappointed that the schezuan prawn dish that we used to enjoy is completely different and no longer to our taste. Many other dishes we liked have also changed or disappeared from menu altogether. Prices are also a bit too much and a 50p charge for paying br credit card! The vegetarian fried rice was very nice though. Not sure if we’ll order from here as much as we did in the past.
Ladygyam . 2019-01-26
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Food semi warm, stingiest portion of prawn crackers, literally less than 20 there for £2.20! Duck just tossed in the heat bag with pancakes so was barely hot. overall not great. Shame as used to be amazing.
aaron . 2019-01-07
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Unfortunately there appears to be a much restricted menu now
harveym . 2019-01-02
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Since when do you serve An unshredded duck leg? And the chow mein had more onion than chicken in it. Wasn’t horrible but was not very good as it used to be.
Aleksandra . 2018-12-16
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Always had great service and fabulous food from Kung Fu, and this time was really good too!! Thank you x
Trevor . 2018-12-11
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What is the point of giving your address when you get a call from the deliverer who's half a mile away and you have to talk him in?
Russell . 2018-12-08
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Really disappointing, seems to be a new menu, don't know if that means new owners but food used to be great and now way too much fish sauce so chicken dish was almost inedible
Pete . 2018-11-23
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Starter - spring rolls were the small, cheap and nasty iceland type. Mains - black bean and yellow bean dishes were very bland and wrong type of noodles we’re used in the beef hofan. Unfortunately pretty disappointing as a whole.
Luke . 2018-11-07
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My pumpkin katsu curry with rice, came without rice. Phoned restaurant said can I just have like 3 pounds back as already eating and didn't want food to be cold by time rice arrives. They said they'll get it to me in 10. Its been half hour... still no rice and I ate my food. Really tasty and delivered on time on the positive side.
Samantha . 2018-11-05
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good quality food, delivered on time.
Shoney . 2018-11-04
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Amazing ribs. All good with the food.
Andrea . 2018-10-31
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Disappointing experience. Food was 45 minutes late with no contact from the restaurant. Food was not great quality. Sorry, but would not order from here again.
Ross . 2018-09-30
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Food with the exception of noodles was good - noodles were in clumps like a rancid noodle omelette and generally exceptionally unpleasant, which brought the whole meal quality down. Also I was upset at being given option to add rice to dish for an extra £1.60 charge and then found over a 1/3 of main dish filled with rice when all other dishes were filled to the top with items ordered (I've never experienced this before and was gutted as this was the nicest dish) Disapointment on two fronts so can't recommend - sorry.
Daniel . 2018-09-25
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very happy with everything. food arrived super quickly and was delicious. will continue ordering from kung fu. best chinese so far in the area
ilona . 2018-09-09
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The food was amazing, fairly expensive but a nice way to treat your stomach.
George . 2018-09-03
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Food was good when it eventually arrived. We were given 30 minute delivery time which was misleading as it took over an hour to arrive. The restaurant also marked it as delivered long before it actually arrived.
Adam . 2018-08-10
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The food ordered was so disappointing. Even my 5 year old complained about the still frozen chicken balls. The special fried rice tasted spoiled and overall everything was disappointing. The soup was good but couldn't eat anything else. That's £30 wasted.
Chris . 2018-07-28
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ordered it at 7:50 and took over an hour and a half to come and when we tried calling them it took ages for them to answer and when om phone they didnt know where food was
Laura . 2018-07-27
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Fantastic food, nice and hot, it could be more meat though but overall was very tasty!
gabriela . 2018-07-05
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Always lovely food and good and quick service
Jill . 2018-06-29
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the food was suprising worse than usually. also one item was missing still did not receive a refund as promised
ilona . 2018-06-23
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Service was great as always. Food is always perfect and tasty and hot. Delivery is always early as well. Unfortunately this order I did not get my seaweed that I ordered which is a shame.
lola . 2018-06-12
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whilst tasting very good, it could have arrived a bit hotter. Diet Coke was a normal Coke instead but not a major issue
Ronan . 2018-05-29
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the beef chow mein felt very lean and not full of fat. that’s awesome!
Luis . 2018-05-13
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The shredded beef was inedible and stale! Had to throw it away.
Ameera . 2018-05-13
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The Katsu curry was nice however when it arrived all the sauce had fallen out of the pot and was all over the bag. the starter was very poor and meant to get prawn cracker but was not there.
Thohomina . 2018-04-22
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The food was very tasty and all of it was hot when it arrived. We will definitely order again.
Jill . 2018-04-15
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Food arrived in time but they delivered wrong thing (sent fish when everything we ordered was vegetarian). They were completely disinterested over the phone and no apology. Katsu arrived without sauce, and when the missing tofu arrived it was undercooked on top of over cooked rice. Not fair as the tofu alone was £9, no refund and they demanded we give the fish back (weird, we weren’t going to eat it but what would they do with it??). Very disappointed.
James . 2018-03-13
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Terrible service almost an hour late and no communication. Food was also really poor. No beef in the crispy chilly beef just a load of batter, don’t get it. Will not order again.
Joanne . 2018-03-03
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ordered salmon teriyaki got chicken teriyaki. food took almost 2 hours. food was cold and below average at best. really disappointing.
Craig . 2018-03-02
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The chicken was full of fat and solid as it was kept there for a few days before it landed in my plate. Defo not worth the money I paid for it. Had so much better chiniese deals elsewere for cheaper and the quality of food was much better. I wouldnt recomment this place
David . 2018-02-07
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Nice food, good price, arrived earlier than expected. :)
George . 2017-12-30
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really good flavours, generous portion and delivered hot! would recommend
Isabelle . 2017-12-10
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Food was tasty, not bland or oily... very impressed and will definitely be ordering again
Nicole . 2017-12-02
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food was fab - definitely recommend
Justin . 2017-11-11
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Tiny portion and not cheap. Quality 4/10. Very disappointing
Shem . 2017-11-04
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the food is always tasty and hot. delivery time is always on time.! 👍
Joselyn . 2017-10-27
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good food and great portion sizes
Timothy . 2017-10-24
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good food and great portion sizes
Timothy . 2017-10-24
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Food was good,except I ordered apple fritters and got banana fritters instead that was the only downside
Pauline . 2017-10-23
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Food was good,except I ordered apple fritters and got banana fritters instead that was the only downside
Pauline . 2017-10-22
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ordered for set time delivery. called rest after 30 min late, told me it had been out with the driver for ages. food arrived, cold, soggy and 45 min late. we were then late for a show in town.
Samantha . 2017-10-20
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ordered for set time delivery. called rest after 30 min late, told me it had been out with the driver for ages. food arrived, cold, soggy and 45 min late. we were then late for a show in town.
Samantha . 2017-10-20
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Lovely food 🥘 as always love your chicken balls and pork and duck chow main 😍
karolina . 2017-10-02
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Lovely food 🥘 as always love your chicken balls and pork and duck chow main 😍
Karolina . 2017-10-01
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the food that ordered was great, had aromatic duck, satay chicken and salmon teriyaki. all very well presented. will definitely order again.
Aija . 2017-09-18
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the food that ordered was great, had aromatic duck, satay chicken and salmon teriyaki. all very well presented. will definitely order again.
Aija . 2017-09-18
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It was delivered on time however the restaurant added 20 minutes to the estimate on the app when ordering (originally 8:50, changed to 9:10 and delivered at 9:10)..
Tom . 2017-09-08
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It was delivered on time however the restaurant added 20 minutes to the estimate on the app when ordering (originally 8:50, changed to 9:10 and delivered at 9:10)..
Tom . 2017-09-08
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The restaurant delivered our food on time. Big order. It smelt nice; we could not wait to just dig in! The lads split the food as per one's respective order. BEHOLD!! No CUTLERY! No SERVIETTES! Cutlery (albeit plastic) was a huge issue~despite specifying that we were in a park. The management wasn't much help. They demanded we meet £16 minimum delivery requirement in order to receive napkins and plastic forks etc. Ergo, our meals were rendering useless... It tasted alright.. 2 hours later.. At home, re-microwaved (chicken teriyaki was definitely microwaved as it was in a microwavable container with a day dot lol).
Alam . 2017-08-21
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The restaurant delivered our food on time. Big order. It smelt nice; we could not wait to just dig in! The lads split the food as per one's respective order. BEHOLD!! No CUTLERY! No SERVIETTES! Cutlery (albeit plastic) was a huge issue~despite specifying that we were in a park. The management wasn't much help. They demanded we meet £16 minimum delivery requirement in order to receive napkins and plastic forks etc. Ergo, our meals were rendering useless... It tasted alright.. 2 hours later.. At home, re-microwaved (chicken teriyaki was definitely microwaved as it was in a microwavable container with a day dot lol).
Alam . 2017-08-21
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Tasted good but there wasn't one piece of tofu in my tofu dish and only 3 pieces of prawn in the prawn dish.
Justin . 2017-08-14
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Tasted good but there wasn't one piece of tofu in my tofu dish and only 3 pieces of prawn in the prawn dish.
Justin . 2017-08-13
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Kung Fu is always good and always early, even when they extend the time! Will order again and again!
Iain . 2017-08-11
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Kung Fu is always good and always early, even when they extend the time! Will order again and again!
Iain . 2017-08-11
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The restaurant forgot part of the meal (the rice which I paid extra for). By the time it was redelivered the rest of the meal was stone cold. I asked for a full order re-delivery as this would obviously happen, but no, only more rice was delivered to go with cold chicken and curry.
Ben . 2017-07-23
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The restaurant forgot part of the meal (the rice which I paid extra for). By the time it was redelivered the rest of the meal was stone cold. I asked for a full order re-delivery as this would obviously happen, but no, only more rice was delivered to go with cold chicken and curry.
Ben . 2017-07-23
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Food was great again as usual, expedition enjoyed the curry
Iain . 2017-07-21
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Food was great again as usual, expedition enjoyed the curry
Iain . 2017-07-06
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Food was hot and tasty even after I brought it home and talked on the phone for a bit. I've just moved to the area so this will be my regular Chinese from now on!
Antony . 2017-06-25
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Food was hot and tasty even after I brought it home and talked on the phone for a bit. I've just moved to the area so this will be my regular Chinese from now on!
Antony . 2017-06-24
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Everything great, they forgot about my 7up though
Nicolau . 2017-06-24
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Everything great, they forgot about my 7up though
Nicolau . 2017-06-24
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Ridiculous delivery time...why give an estimated time if your not gonna be anywhere near it!!!
jamie . 2017-06-22
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Ridiculous delivery time...why give an estimated time if your not gonna be anywhere near it!!!
Jamie . 2017-06-22
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Although the food is great and previous customer services was great it seems things have slipped with repeat custom such a shame.
Faye . 2017-06-03
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Although the food is great and previous customer services was great it seems things have slipped with repeat custom such a shame.
Faye . 2017-06-03
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Extremely polite service, I received a call to double check my order and then the delivery driver was incredibly friendly!
Faye . 2017-05-30
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Extremely polite service, I received a call to double check my order and then the delivery driver was incredibly friendly!
Faye . 2017-05-30
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delivery faster than expected, which doesn't happen often with delivery services. Food was good, no complains
Harald . 2017-05-06
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delivery faster than expected, which doesn't happen often with delivery services. Food was good, no complains
Harald . 2017-05-06
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this is the second time when i asked them not to put onion in my chow mein and again there was onion inside. i spent 10 min to remove it so i had to eat it cold. and this is vermicelli noodles not chow mein noodles...from more then 50 restaurants i got normal noodles...here vermicelli...even if its not in the vermicelli noodle side...bad experience over all
Ovidiu . 2017-05-02
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this is the second time when i asked them not to put onion in my chow mein and again there was onion inside. i spent 10 min to remove it so i had to eat it cold. and this is vermicelli noodles not chow mein noodles...from more then 50 restaurants i got normal noodles...here vermicelli...even if its not in the vermicelli noodle side...bad experience over all
ovidiu . 2017-05-02
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Firstly, the food wasn't that terrific, I have seen some good reviews so wanted to try it but really wasn't impressed. They sell you an addition of steamed rice portion that is then included in the same box as the main (thus reducing the amount of food you receive for your main and the rice is quite a tiny portion) this seems like a sharp practice. Also, they charge 50p extra to pay on a debit card - this is just making money way in excess of what they have to pay the card machine people. If you go in to the restaurant directly they offer a 20% discount but this isn't offered via Just Eat if you opt for Collection. Why? Surely, this will only encourage people to go directly in future.
Elliott . 2017-05-01
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Firstly, the food wasn't that terrific, I have seen some good reviews so wanted to try it but really wasn't impressed. They sell you an addition of steamed rice portion that is then included in the same box as the main (thus reducing the amount of food you receive for your main and the rice is quite a tiny portion) this seems like a sharp practice. Also, they charge 50p extra to pay on a debit card - this is just making money way in excess of what they have to pay the card machine people. If you go in to the restaurant directly they offer a 20% discount but this isn't offered via Just Eat if you opt for Collection. Why? Surely, this will only encourage people to go directly in future.
Elliott . 2017-04-29
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Best Chinese we have had in ages!
Corinne . 2017-04-28
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Best Chinese we have had in ages!
Corinne . 2017-04-28
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Meal was delicious- every dish was fabulous- definitely order again.
Justin . 2017-04-19
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Meal was delicious- every dish was fabulous- definitely order again.
Justin . 2017-04-17
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Great food really fast. Used before and will again
Ian . 2017-04-01
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Great food really fast. Used before and will again
Ian . 2017-04-01
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Fresh, tasty Chinese food ready within expected collection time.
Courtney . 2017-03-18
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Fresh, tasty Chinese food ready within expected collection time.
Courtney . 2017-03-17
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The chowmein was bland and dry the rice tasted of salt not pleasant at all
Terasa . 2017-03-13
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Not good quality we threw most of meal in bin and not cheap either
Jane . 2017-03-11
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We recently visited this place, and while we were aware of their minimum spend policy, the way it was enforced left a lot to be desired. Rules like that are understandable, but the attitude and approach of the staff completely ruined the experience. From the moment we sat down, the waiters made it very clear—almost aggressively—that we had to meet the minimum spend. Instead of explaining it in a welcoming or professional manner, they put so much pressure on us that it felt like we were being rushed through the whole experience. We had hoped for a relaxed evening, but instead, we felt hurried and watched the entire time, as though we weren’t welcome unless we ordered quickly and spent enough. It was uncomfortable and definitely not the kind of environment where you could unwind and enjoy your drink. What made matters worse was that they brought the bill to our table before we even finished our final drink. That came across as incredibly rude and dismissive, as though they were eager to get us out as soon as possible. It’s not the kind of service you’d expect from a place that markets itself as upscale. Speaking of marketing, the website portrays this place as a luxurious, refined venue, but it’s all smoke and mirrors. Don’t be fooled by the pretentious imagery and descriptions—they want you to think it’s something special, but in reality, it’s just a money-grab. They seem far more interested in turning tables and maximizing revenue than in providing a good experience for their customers. To top it all off, the drinks were mediocre at best. For the prices they charge and the vibe they try to sell, I expected far better. Unfortunately, it was all style and no substance. If you’re looking for a genuinely enjoyable, relaxed, or high-quality experience, I’d suggest looking elsewhere.
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We went for the bottomless dim sum offer and it was great value. However there's limited choice for vegetarians.
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My HQ whenever I visit London! You sometimes have to queue but their dumplings are very good! The prices remain affordable compared to other restaurants in Chinatown and it is very generous
388 Opinions
Saturday lunch, the restaurant was empty - unsurprisingly as it turned out. We ordered prawn crackers, a quarter crispy aromatic duck - ok-ish but nothing special. The crispy pork (Harbin signature dish) was dry and tough. The steamed prawns in their shells were vastly overcooked: dry, rubbery and flavourless. Both main courses (at c. £23 each) came with no vegetables, just the protein. The prawns were served with some vermicelli. The egg fried rice was £6.50!!! We complained about the mains (especially the prawns). The waiter said he told the chef, who replied that that's how the prawns should be! With a coke and a beer, the bill came to £90. On the plus side, the restaurant is spacious and nicely decorated. The toilets are nice and very clean. Unfortunately, the food is badly cooked and overpriced. We won't be going back.