Based on 279 opinions finded in 1 websites
Based on 279 opinions finded in 1 websites
Nº 221 in 347 in Vale of White Horse
Opinions
Been closed for forever and the website has been hacked. Have reported to Google but they ignore.
Laura Morgan . 2024-10-29
MORE AT Google
Looks an amazing hotel BUT its shut down
warren pike . 2024-07-25
MORE AT Google
Booked a table on their website for 7.30pm and received a confirmation email. We arrived at 6.45 for a drink before dinner only to find a deserted ghost pub, no lights, doors locked!! Went home hungry!! Please turn off your booking system if you're not honouring bookings.
Gordon Abbotts . 2024-02-15
MORE AT Google
This is the worst hotel I have ever seen in the UK! I booked a room for one night, but when I arrived, the hotel was closed, no one was there, and no one answered the phone. If so, why can I still book a room on the website? ? ? And I successfully paid 128 pounds? ? ? I spent about 2 hours looking for a new hotel and I didn't want to have nowhere to go at night. Fortunately, there was a kind taxi driver who accompanied me to find a hotel, otherwise I would have ended up on the street at night! ! ! This is a terrible hotel with terrible service! ! !
Quan Chen . 2023-12-13
MORE AT Google
Booked for 3 nights, arrived to check in at 5.30pm and the hotel was locked up! Not a soul in sight. Have had to find emergency digs elsewhere at my own expense.
MBC . 2023-12-12
MORE AT Google
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67 Opinions
Staff have very little understanding of allergens mistakenly ordered a drink I hadn’t realised contained wheat which was completely my fault However when I returned to ask what drinks and asked what drinks where gluten free I was met with a very rude response of nothing from a staff member I said I was happy with cross contamination risk and said I’d been advised before some coffees were gluten free. They weren’t busy I was not offered to look at an allergen list . Staff need re-training on allergens and there should have been a member of staff on shift who had a better understanding.
1245 Opinions
We went as a group of 20+, and pre-ordered menu choices. Waiting staff were very attentive and all meals came out piping hot, within a few minutes. Quality of food was also excellent. Would certainly recommend.
1016 Opinions