The Keys in Lancaster

Went to the Cross Keys for a meal tonight with family. We were greeted by Rob and Anna who looked after us for our entire visit. The meal was lovely and a fair price. Anna and Rob were very professional and friendly, absolute superstars the two of them. The food came promptly, was well presented and nice and hot. We are only visiting the area for a few days and sad we only discovered the Cross Keys on our last evening or we would have been back night after night. Will be back on our next visit to this area. I just wish the Cross Keys was closer to home so I could be a regular. Keep up the great work guys, it was a pleasure

We visited the Cross Keys to celebrate our son & granddaughter’s visit from London & also to celebrate our youngest son’s birthday. We had all had excellent meals served by Craig & other members of staff. We had a great table for us to enjoy our meals professional served with a great choice of beers. The Cross Keys is welcoming and everywhere is spotlessly clean. We will certainly visit again.

Had a meal with the in-laws to celebrate my Father in Law's 82nd birthday. We were looked after by Craig who was very attentive and made sure all our requests were met. 3 of us had the Gammon and Craig made sure mine came with salad instead of pineapple and peas and my meal was really satisfying, hence writing this review when I got home. They have some great beers and wine on offer and the prices are no too scary in these pricey days. Thanks to Craig for looking after us, you are an asset to 'The Keys' as we know it.

Visited with my sister and my Mum (in a wheelchair) on a little family weekend away. The food was great, especially the pork, apple and cider terrine and the chicken burger. What made it stand out as a lovely place to visit was the fantastic welcome from Craig who couldn't have been more helpful, accommodating and friendly and looked after us superbly ⭐⭐⭐⭐⭐

Friendly greeting on entry. Drinks and food orders taken promptly, again both staff members friendly. When food arrived looked lovely, well presented. There was a slight issue with one meal which we brought to the attention of staff and food was quickly replaced with fresh. Mistakes happen, but the manner it was dealt with was exceptional. Food was delicious, two very clean plates! Thank you to all the staff, could not fault anyone. Special thanks to Craig. Will definitely return.

Lovely well kept pub, dog friendly in the bar area. Just popped in on a rainy bank holiday Sunday and ended up staying for about three hours and eating the most glorious roast dinner I’ve had in a long time. Also the staff were helpful and friendly and worked non stop

Nicole Caz was attentive , friendly and helpful. She assisted with my food allergy needs and we had a lovely, unrushed meal with time to enjoy conversations together. Amazing eye makeup Nicole! Thank you for your welcome.

As a family, we are regular at The Cross Keys. They take the time and effort to ensure my elderly Dad is well looked after which is greatly appreciated. They offer a lovely menu and the food is great. The staff are always friendly and offer a high standard of service. Definitely worth a visit.

Another Fabulous evening at The keys.Never let's us down. Amazing food ,Excellent service, Lovley ambience. Great time had by all..Thank you.We will be back.

Good food and service. Big improvement on a few weeks ago. Would recommend the Pork. Nice to see Craig back, not seen him for ages. He gives a fun atmosphere to the place.

It was an excellent meal and presented well. I choose the garden medley with Halloumi for Lunch. The ingredients were fresh and complemented each other.

Still the best place to eat good Pub grub in the area, well done guys 👌 Roasts all around, the beef rib was delicious!. Service top notch as always

Very disappointing, sticky honey glaze and thyme chicken breast from the specials menu was nothing more than a frozen fillet of chicken over cooked and dry, the steak pie looked amazing ,but all pastry with very little meat , and gravy that was so thick it wouldn’t come out of the jug , missing the roasted veg it said on the menu some shredded cabbage instead ! The hot crab pate for starters was delicious but again missing the extra special crackers on the menu, when we asked for them we got a poor selection of cheap crackers . 3 of our choice of desserts were not available,, so cannot comment on those . Will not be returning.

We called in for some lunch after completing the NC500 we were made really welcome at the bar by Craig who was friendly. He took our lunch order and poured our drinks all the time engaging with us which made us feel like locals. Craig continued to check on us and made sure we were happy with the food which were only cheese toasties and chips but the best I’ve had. We will definitely return with our dog as they are welcome too.

My review of The Cross Keys was is amazing, from the atmosphere, cleanliness of the pub, good food, and the efficiency of the waitress and waiters. To myself and a friend I was with, one waitress stood out, Rachel. Rachel, took real good care of myself and my friend, she sorted all our needs out, she was amazing with her patience and understanding, she was very professional about doing the job she does, a good team player, reflecting on how efficient The Cross Keys at Slyn is run.

Brilliant little pub shame it hasn’t got rooms…..The food and atmosphere was fantastic I had steak cooked medium all came out in good time lovely staff 5 star

Have been visiting regularly for tea and coffee until recently has been quite good although very pricey . On other visits we had proper service ,however recently we didn't get milk for the tea no spoons and the small biscuit was discontinued although the price kept fluctuating between £5.25 and £5.90 for a luke warm coffee and weak tea. When I questioned the price I was told it had always been the same even though this is not the case According to my bank. We now go to the lodge opposite which is £1.15 cheaper and the drinks are hot and the staff are very welcoming, unlike the lady at the Cross keys.

We decided to have dinner out today to treat ourselves and have always enjoyed the food at Cross Keys. I had the steak baguette and my partner had the mixed grill. Absolutely could not fault it! We then had pudding, salted caramel sundae and a trio of British classics (Eton mess, sherry trifle and jam roly poly with custard) - Utterly divine! This all coupled with fantastic service with a smile, we would definitely recommend anyone to give it a try!

Craig was very attentive and made our visit very comfortable, very lovely waiter, would highly recommend this restaurant

Had a lovely meal here, lovely inside, lovely atmosphere,,staff very attentive as well, will definitely be back, can't wait.

Lovely Daytime family Meal. Cosy dining area on a rainy day. Lovely food and atmosphere/ decor. Food was very good and generous portions . We had mains and desserts plus drinks/ tea & coffee. Good coffee! Really Excellent friendly service from Craig and Josh - thankyou! Would recommend this pub which I understand also has a garden and outdoor seating and service during warmer weather . We will be sure to re visit this pub again soon .

The staff are so welcoming as usual. Lovely to see Craig back, he really looked after us. Food was delicious and piping hot. Well done The Cross keys and thank for a lovely afternoon.

Fantastic food, great atmosphere & reasonably priced. The staff are the happiest, most helpful people I've ever come across. Big shout out to Craig, he's a star!

First time here and most definitely wont be the last time. I would highly recommend this place, as I already have to my friends and family. The atmosphere was warm and inviting. The decor was gorgeous, and the staff were so friendly and helpful. As for the food, what can I say, it was utterly delicious and beautifully presented. I was really full after my main, but I love a pudding, and boy, am I glad I was tempted. The sticky toffee pudding was out of this world. Will definitely be going back here again. 10 out of 10. Loved this place.

Had a lovely meal with friends and family. Staff were extremely attentive, friendly and provided swift service. Our group had 4 different mains which resulted in 4 empty plates and were thoroughly enjoyed by all. Mixed grill and steak and ale pie getting a special mention! We all also managed a desert to follow. We had a great time and would highly recommend to others. The added bonus was that there’s a 75kwh fast electric vehicle charging point on the car park and our car was fully charged from empty during the time it took to eat our meal.

Atmosphere was nice and the servers were attentive and friendly. But the food just wasn't as described and not cheap enough for the quality. The rosemary and goose fat potatoes had no colour/ seasoning. The beef was really overcooked and tough, possibly pre sliced and...

Never been here before- nice friendly staff- lovely Sunday roast- lovely atmosphere inside too. Would definitely recommend.

Just returned from having a lovely meal at The Cross Keys, the food was good and the service was warm and friendly. Our main server was the lovely Elle, who has only been there a couple of weeks, but she is a real assett, to...

Attentive staff. Quick service , great food ( gravy for the steak ciabatta could have been a little hotter ( maybe warm the jug ?) .. CRAIG ? …. An absolute STAR …. A credit to the place ….

I went with some family to Cross Keys this evening. Our drinks were taken promptly but had to wait around 20 minutes to give our food order. We had ordered 2x smothered chicken, a chickpea curry and steak and ale pie with mash - this...

The food was delicious Korean BBQ chicken to start and steak for main cooked beautifully really good value for money the drinks are a little expensive but that’s everywhere nowadays this is probably the best pub around will definitely be returning

The attention and service we received from Craig was faultless he was fantastic, helpful and professional. Everything else however was not. We waited an hour for food, mine was cold. The item I asked to not have was on the plate despite Craig having carefully...

Impressive online booking, Reception, service, menu choices, food quality, comfort, staff attention all five star.

Courteous friendly staff. Excellent service. Good Sunday roast. Very reasonable prices. Special thanks to Jamie and Chloe who looked after us.

We have visited many times and food is really nice. Our waiter “Jamie “ was eloquent polite and attentive. He really is an asset to the serving staff all of whom smile and obviously enjoy what they do! Makes for a pleasant dining experience. We...

I woukd recommend the Cross Keys. Just eaten the most gorgeous fish platter and my husband - a trio of meats which, the beef, according to him, was melt- in- the- mouth. The service was very attentive despite it being a busy half- term Sunday....

Absolutely amazing service from Rachael and Brendan and their team this evening! From the second we walked in the gentleman behind the bar was so welcoming and playful with the children he made us feel so welcome and at home! Once we were at our...

Lovely food and family friendly. Waitresses Rachel and Beth were fabulous and helpful and attentive. Will be back again!

Booked a table for 10am. It’s not great when you arrive before the chef and told you’re ‘early’, this was at around 09:50am. Waited around 40 minutes for the food to arrive. Bacon was burnt and the butter was like a brick. Wouldn’t be returning...

We had a lovely meal for my sister’s 30th birthday. The food was glorious. The best meal we’ve had anywhere in a long time. The atmosphere was spot on, everything is immaculate and even the little touches like having the fire on inside and outside...

How bad is the food here, over priced pitiful portions, cheapest vegetables. My daughter was given burnt food, chewy over cooked chicken. We asked if it could be redone as she was starving we had been out most of the day and was hoping for...

Beth was amazing, very polite pleasant and helpful. The wild boar was a first for me and my Son who accompanied me and it was delicious. Jamie served our sweet and was very friendly and pleasant to. The venue itself is quite beautiful and situated...

My husband and I decided to have a nice evening meal out together and chose to go to the Cross Keys. We haven't been for some years but will certainly visit again soon. The staff were warm and welcoming and our waiter Craig was very...

We have just returned from a wonderful evening. The food was excellent and it's so nice to have a hearty portion which is also tasty. Craig served us and his attention and whit was really well received. Thank you for a great evening.

Was so looking forward to our evening meal…….realise management and probably chefs have changed since our last visit but was so disappointed with the fish and chips I ordered…Full expected the fish cooked as my last visit ………but when brought to table the ‘batter’ on...

Been here a few years running for Christmas dinner. The food was excellent - I had the fish and it was perfect. Beth and the rest of the staff were excellent and everything seemed to run smoothly, despite it being very busy. Well done guys...

We have a lovey meal on Thursday off the festive menu 14/12/2023 the staff are really friendly and professional the food was hot served on a good hot plate couldn’t fault anything definitely be back in the new year

Been here 3 years on the run and had lovely Christmas day meals came this year and not quite as good was such a shame as I'd recommend it to the family place lovely and clean staff lovely but food not as tasty as usual...

We were so well looked after on Christmas Day. The staff were excellent as always and the food was amazing. The best turkey I have had in a long time. Well done to the whole team at The Keys.

We had the pleasure of having our Christmas Lunch in the Cross Keys today. The food was delicious with a great atmosphere. Special thanks to Beth and her team, for being so wonderful and friendly and making it such a special day.

Came here on christmas eve. All of our party had sunday roasts. Reasonable price, all roasts were nice. One of pur party had the mushroom wellington & enjoyed it , though it was a little overdone & hardly no filling. The kids menu was excellent...

Lovely birthday meal & service today at the Cross Keys, Slyne & special thank you to Craig who was an excellent server & for the photos😃

Myself and my husband decided to go here for our evening meal, the staff were very good, extremely pleasant and helpful. The food was just OK, the turkey meat was nice but the roast potatoes and the vegetables were awful. Roast potatoes were very hard...

Had a lovely breakfast with Santa. My little girl loved it and the breakfast was amazing. We come here often for drinks and/or food. Always a lovely welcome and atmosphere. The staff are great.

Great festive menu. Food and service was excellent . Great vegetarian options and mocktails also which was refreshing . Friendly and professional staff . Lovely and warm as well on a wintery evening . Thank you Craig and all the staff for a very enjoyable...

Lovely lunch as usual at the Cross Keys, Slyne. Can`t fault the sea bass and scallops with pea risotto! Good service, lovely surroundings.

This was my third visit with my partner and we invited friends from the area who hadn’t been there before. We hit a couple of issues with one of the meals and spoke to the staff about it. This is where a restaurant is really judged. All food places can have a less than prefect night but how the staff handle it is just as important if not more. I’m pleased to say the staff, particularly McKenzie, were fantastic. We weren’t made to feel like ‘complainers’ and our comments were listened to and taken on board. They went out of their way to put things right and we left very happy with every intention to visit again soon. Had we had a different reaction we may have left completely dissatisfied but it was the opposite. Well done to the staff, McKenzie, for showing us what excellent customer service you have. Thank you very much for making us feel genuinely valued customers.

It was a Sunday so we all chose the roast dinners. We were not disappointed and I was pleased to see a decent helping of vegetables. The turkey was extremely tender and flavoursome. The staff were very attentive and Craig was delightful. The only reason I have marked the experience as a 4 was not the fault of the Cross Keys itself but because of the Chef and Brewer booking system. When I tried to phone to book it was a chat bot who answered and then tried to book me in for the wrong day. I had to hang up. If only you could phone and talk to a human being! The online booking system gave us only one time slot, yet when we arrived, there were plenty of spare tables. The booking system is a disappointment. Try turning up as walk in, is my suggestion.

My wife and I had lunch here on 17th to celebrate my Birthday. we received a very warm welcome and had a very cosy lunch. The food was very good and we thoroughly enjoyed our meal, the banter with Beth Rob and the team. Thank you Beth for spoiling me with the extra jug of custard with pudding- promise I won't tell!! The Cross Keys has a really nice and friendly atmosphere and we would recommend highly. Hope to call in again soon Thank you to all for a very nice experience

Food & service is always really good here. There's a good selection on the menu and is very reasonably priced for the quality. The service from Craig is always warm & friendly

Had a lovely lunch today before doing some Xmas shopping. The gammon was lovely and tender and the fish and chips were great. Great coffee. Apple tart and coconut ice cream was outstanding. Well worth a out of town visit. Served by Craig who was very friendly and looked after us well. See you next Sunday looking forward to our lunch.

Not been to Cross Keys for a while so we decided to pop by for a bit of lunch. We were met by Craig at the doorway and swiftly taken to a table in the restaurant area. Instead of having full individual meals, we went for a picky option and opted for a chef's platter and squid & pork belly appetisers. Good was fantastic and well priced, Craig was a great host too! Thanks for a great visit, we will be back soon!

Excellent food, Craig was so friendly and helpful, Will definitely be back as both the service and food were 10/10

Great food, great choice, great value. Our server, Craig was fantastic Very comprehensive kids' menu

All staff polite and friendly, enjoyed our lunch, very good value for money. Nice comfortable atmosphere, will definitely be back.

The service from Evie was exceptional. Food was perfect, hot and tasty. Nice a chilled environment with lovely log fires burning away. Would highly recommend

Beth was very friendly and judged our colouring competition! The food was amazing value - especially the kiddies menu which had child size portions of decent meals not just nuggets and chips. Overall excellent food and friendly staff. ❤️

Staff welcoming and friendly. Food was good and a wide selection. Mixed and matched food for my aunt of 100yrs

My husband and I visited this pub today. We had a lovely roast beef dinner. Most importantly Craig our waiter who served us was very polite and courteous. I would definitely come back to this pub again.

We have driven past this gorgeous place a couple of times. It looked so inviting we decided to give it a try. We were not disappointed! The staff were lovely, the menu choices were great, very well priced and honestly all eight of us cleared our plates the food was so delicious. Special thank you to Caroline and Craig and the lovely young lady I didn't manage to get the name of who waited on us too. We will be back to see you all very soon and will defo try the breakfast you offer as I'm sure it will be delectable!

We have eaten at the Cross Keys twice before and recommended it to our wider family for a birthday meal. A party of 12 we were all happy with the pleasant environment and the quality of the food. From the initial contact with Caroline regarding...

Really disappointed with the service and food. Started well with good service and quick drinks service. Gap from food ordering to getting food was an hour. Asking the waiter for an update the first one ran off and never came back. The second claimed would...

Saturday night was supposed to be a birthday celebration with family members totalling nine of us, but we were kept waiting beyond acceptance. Two of us (Birthday Girl and I) are regulars and known well to the team, and while some of the team were...

Fab service as always . Always very welcoming can't fault it .Craig was chatting to the grandchildren .crayons n coloring paper for the little ones. Another man there can't remember his name think he may be one of the managers he has excellent customer service...

The whole experience was amazing! Food was fabulous, and the most amazing staff "CRAIG" Was so accommodating and hilarious 😂 Will be back soon x

Our grandson chose the Cross Keys for his birthday meal as we've all enjoyed it here previously. We were 8 in total and all enjoyed the food. The service was excellent, Jamie was so helpful, friendly and a credit to you. I did say I...

This is a lovely place for a special meal. It was my friend's birthday. We were seated quickly and introduced to our lovely waiter Craigie. He was extremely pleasant and welcoming, quickly took our order, (talked us into pigs in blankets, highly recommended). He was...

Excellent service, great food. Freshly cooked, no rush. Served by a great team. Lovely location. Very busy lunch time. Craig was outstanding.

A fabulous Sunday lunch yesterday. Very accommodating with my allergies. We had the trio of meats which was lovey. Delicious sticky toffee pudding and chocolate Brownie too. Very friendly and helpful staff. Thanks to Beth 😊

We went to celebrate our sons confirmation day. We pre ordered and everything was perfect. Craig was very attentive and made sure we had everything we needed. Even though he did have some technical issues noting was too much for. He made a special event...

Last minute lunch.. Greeted with a smile and great service from Beth.. Lovely lunch .. hit the spot .. Thank you. 😊

Lovely location. Quiet enough to hold a conversation. Right size portions for lunch. Affordable. Steph's service with a smile memorable.

The cross keys is a lovely place superbly decorated and furnished. We enjoyed a celebratory wedding anniversary dinner my wife loves lasagne and I had the chickpea curry both were superb. All the staff that's Steph and her team were just brilliant happy smiling and...

Excellent service decor was great very friendly staff and food was amazing was extremely full will definitely be visiting again , staff who served us and looked after us were Beth and Jamie very helpful and attentive to our needs thank you

We were invited back for two complimentary main meals, after a previous poor visit. My partner started with olives, a large portion! He had sea bass, scallops on risotto which he said was lovely. I had roast sirloin of steak. I had it cooked a...

Came here for a Sunday lunch. I've been a few times over the years, and it's been a bit hit and miss. Noticed on the door that it is now a Green King establishment, hmmmmmmm. We both ordered a Sunday roast. They both came on...

Called in on impulse, very welcoming found us the last available table. Excellent service and great food.

2 of our party had venison, I had sea bass and we were very happy with the food. Brownies for dessert were great too. Would defo recommend. Excellent service from Craig.

Very good quality food, and prompt service. Craig our waiter was helpful and attentive, highly recommend.

Visited the Cross Keys after recommendation from a friend. First impressions were good. The pub is beautifully decorated and set out, so full marks there. The two staff we encountered were friendly and attentive. We had starters and a main course each. The food came...

We visited the Cross Keys earlier this week after hearing positive reviews from friends and family about their food and drink. Suffice to say we weren't disappointed! The Cross Keys is conveniently located in a quiet and peaceful area of Slyne, next to picturesque vistas...

Great food, brilliant selection of ales and beer. Staff were lovely and welcoming. Would come back again. Nothing is too much trouble for the staff.

I’ve not been here in a few years and after reading the reviews we popped in this evening for a family meal after work. Even though it was a busy Friday teatime, the food was impeccable and fresh with no long wait times. The place...

Great service from Jamie Other staff ok but Jamie stood out. Food was ok lobster risotto was delicious

Had a fab meal and a good time with my friends last tuesday evening. Great atmosphere , lovely decoration and really helpful staff, especially Jamie !! Yes we will come back !!

Amazing food. The staff were so friendly. We ordered a starter as a special that wasn’t available - they more than compensated Great place. Highly recommended

Went for lunch and the service was great, my daughter loves the macaroni cheese 😄 Staff very friendly Craig is Fabulous My daughter thinks he is the best x

Enjoyed a nice evening out here on a short break in the area. Super setting and pleasant atmosphere. Decent menu with plenty of variety. Starters particularly enjoyable (Korean chicken, seafood). Wild boar burger went doen well - the Seafood Grill was a wee bit overdone...

Great meal and service from Caroline and the team as usual last week, glad this place is so handy for us

Travelled here as family with friends for early evening dinner. Excellent location from Carnforth. Good menu selections, however disappointed the Steak and Ale Pue was not available - can't be helped I suppose if so popular. Great service from Beth, thanks. Don't know the name...